NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2015 Chevrolet Traverse. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
DROVE MY BRAND NEW 2015 CHEVY TRAVERSE TO WORK FOR 2.1 MILES, PARKED, WITHIN 15 MINS MY CAR CAUGHT ON FIRE. TOTALED. FIRE DEPT HAD TO PUT FIRE OUT. TYSONS CORNER, VA PARKED AT 8281 GREENSBORO DRIVE, TYSONS, VA 22102
INTERMITTENT SMELL OF FUEL INSIDE THE CAR. THIS HAD HAPPENED MULTIPLE TIMES AND EVEN 3RD ROW PASSENGERS (KIDS) CAN SMELL THE FUEL. THIS HAD HAPPENED ON DIFFERENT LOCATIONS WITH DIFFERENT SPEEDS AND FUEL GAUGE. REFER TO BELOW. 10/2 3:50PM - 3/4 GAS RUNNING AT 40MPH 10/13 4:48PM - 1/2 GAS PARKED WHILE ENGINE IDLE 11/1 12:31PM - 1/4 GAS RUNNING AT 30MPH
I HAVE A 2015 CHEVY TRAVERSE WITH 13,000 MILES. I WAS IN A NEIGHBORHOOD AFTER REVERSING OUT OF THE PARKING SPOT AND DRIVING DOWN A SHORT STEEP HILL. I WANTED TO TURN AND TRIED TO DEPRESS THE BRAKE PEDAL BUT IT WAS NOT IN THE PROPER LOCATION. I GLIDED, PUT IN NEUTRAL AND PRESSED THE EMERGENCY BRAKE TO STOP. IT WAS AT NIGHT AND I DID NOT SEE THE LOCATION OF THE BRAKE PEDAL OTHER THAN THAT IT WAS WHERE IT SHOULD BE. I PUT IN PARK AND TURNED THE CAR OFF AND BACK ON AND THE BRAKE PEDAL APPEARED TO BE IN THE CORRECT POSITION AND WORKING. I HAD CHEVY CHECK IT OUT AND THEY SAID THEY COULD NOT FIND ANYTHING WRONG WITH IT. I DON'T KNOW IF THE BRAKE PEDAL WAS STUCK TO THE FLOOR AND IF I HAD PRESSED IT IF IT WOULD HAVE WORKED. IT SEEMS TO HAVE AN AIR LEAK SOUND SOMETIMES WHEN DEPRESSING BRAKE AND THEY JUST SAID IT WAS NORMAL THOUGH I DON'T RECALL HEARING THAT FOR 13,000 MILES BEFORE. I HAVE NO OTHER VEHICLE TO DRIVE BUT NOW FEAR FOR MY LIFE IF THE BRAKES GO OUT ON A HIGHWAY.
VEHICLE HAS INTERMITTENT ELECTRICAL AND IGNITION SWITCH ISSUES. IT FREQUENTLY WILL NOT START FOLLOWING MULTIPLE ATTEMPTS AT TURNING THE IGNITION KEY, AND HAS ACTUALLY STALLED IN MOVING TRAFFIC WHILE MY WIFE AND CHILD WERE DRIVING, A CLEAR SAFETY ISSUE. DEALERSHIP HAS TWICE HAD VEHICLE FOR 4-5 DAYS AND INDICATED NO TROUBLE FOUND BOTH TIMES. DEALERSHIP HAS PROVIDED NO ASSISTANCE IN CONTACTING GM (JOE LUNGHAMER CHEVROLET, WATERFORD MI). WE HAVE VIDEO OF PARKED VEHICLE NOT TURNING OVER IN GARAGE FOLLOWING MULTIPLE ATTEMPTS AT TURNING THE IGNITION, WHICH WOULD APPEAR TO BE AN IGNITION SWITCH OR ELECTRICAL DEFECT. VEHICLE HAS ON OCCASION IT HAS STALLED SHORTLY AFTER GETTING UNDERWAY, ALSO A SAFETY CONCERN IF PULLING OUT INTO MOVING TRAFFIC. DEALERSHIP HAS RETURNED VEHICLE TO US WITHOUT REPAIR
IN 1 MONTH 4 INCIDENTS THAT I LOST POWER WHILE DRIVING, 3XS ON MAIN STREET, ONCE ON HIGHWAY. CHECK ENGINE LIGHT FLASHED FOR A MOMENT THEN SHUT OFF. DURING THE LAST 2XS VEHICLE WAS SHAKING. DURING THE 3X, STABILITRAK LIGHTS CAME ON. ALL TIMES, I PULLED OVER (THANKFULLY NO ACCIDENT), SHUT CAR OFF THEN RESTART. UPON 3X DEALERSHIP REPLACED PLUGS AND COILS, THEN HAD 4TH INCIDENT. DEALERSHIP SAYS NO CODES AND CANNOT RECREATE THE PROBLEM. CAR IS GOING BACK IN TODAY FOR ADDITIONAL DIAGNOSTICS. VEHICLE IS LEASED AND JUST GOT TO 1 YEAR AND 12K MILES (130 MILES DEALER PUT ON TRYING TO RECREATE PROBLEM). THIS IS BEYOND DANGEROUS.
MY WIFE WAS DRIVING OUR 2015 CHEVROLET TRAVERSE 2LT IN A CONSTRUCTION ZONE AT THE SPEED LIMIT. THE VEHICLE ABRUPTLY SHOOK SIDE TO SIDE SEVERAL TIMES, THEN SHUT OFF ENGINE POWER ABRUPTLY AND LURCHED FORWARD AND BACK 5 TIMES HARD ENOUGH TO THROW HER INTO THE SEAT BELT. ABOUT THE LURCHING, SHE SAID IT WAS LIKE THE CAR WAS TRYING TO BRAKE TO A STOP. SHE HAD A WHOLE DASHBOARD FULL OF LIGHTS, AND SHE SAW A STATUS MESSAGE IN PLACE OF THE ODOMETER THAT SAID SOMETHING ABOUT THE TRACTION CONTROL TURNING OFF. SHE WAS IN A CONSTRUCTION ZONE WITHOUT ANY SHOULDERS, AND COULDN'T IMMEDIATELY GET OFF THE ROAD, BUT THE ENGINE POWER RETURNED, SO SHE TOOK THE FIRST FREEWAY EXIT AND WAS ABLE TO STOP THE CAR. AFTER SHE RESTARTED THE CAR, IT SEEMED TO BE NORMAL, SO SHE DROVE IT TO THE DEALERSHIP FOR REPAIR. THE DEALERSHIP SAID THAT IT IS WORKING PROPERLY NOW, SO THEY CAN'T DO ANYTHING.
I WAS DRIVING MY 2015 CHEVROLET TRAVERSE AT 30 MPH AT 11 PM. MY STABILITRAK LIGHT CAME ON AS WELL AS ENGINE LIGHT. I LOST POWER AND STOPPED IN AN UNLIT, BUSY INTERSECTION. I THOUGHT I WAS GOING TO DIE. FORTUNATELY NO CARS HIT ME. I ROLLED INTO A SMALL DITCH AND STOPPED. IF I STEPPED ON THE GAS, NOTHING REALLY HAPPENED. I SHUT CAR OFF AND LOOKED IN OWNERS MANUAL WHERE IT SAID TO START CAR UP AGAIN. I DID AND THEN IT WORKED. I DROVE TO CAR DEALER NEXT DAY AND THEY KNEW EXACTLY WHAT WAS GOING ON AS I GOT OUT OF MY CAR THEY SAID THEY WOULD GIVE ME A LOANER, WHICH I AM CURRENTLY DRIVING. MTHE SAID IT WAS A TRANSMISSION SENSOR OR SWITCH THAT THEY HAD TO REPLACE. OBVIOUSLY, GMMKNOWS ABOUT THIS. THIS COULD HVE BEEN A FATAL ACCIDENT, EASILY. THIS IS A CRIME IN THAT MY DEALER SOLD ME THIS CAR WITHOUT DISCLOSING A KNOWN PROBLEM TO ME. THESE CARS ARE NOT SAFE AND I WILL TRY TO TRADE IT IN ASAP FOR SOMETHING LESS HAZARDOUS. AGAIN, THIS IS A CRIMINAL ACT THAT GM IS DOING BY CONTINUING TO SELL THESE CARS. IF NO ONE HAS DIED YET, THEY WILL SOON. VERY DANGEROUS PROBLEM.
WHILE STOPPED AT A TRAFFIC SIGNAL, WITHOUT WARNING THE LIGHTS IN THE DASH, WENT OUT. THE LIGHTS IN THE CENTER DAS CONSOLE (FOR RADIO, ETC) WNET OUT. ALL INTERIOR LIUGHT WERE OUT. THIS LASTED FOR APPROXIMATELY 3 MINUTES. I COULD NOT SIGNAL TO TURN, I DID NOT HAVE ANY WAY TO DETERMINE MY VEHICLE SPEED OR ANYTHING ABOUT THE OPERATING SYSTEM OF THE VEHICLE. AFTER ABOUT THREE MINUTES ALL LIGHT CAME BACK ON. THIS HAS HAPPENDED TWICE IN A PERIOD OF APPROXIMATELY TWO WEEKS SINCE I LEASED THE VEHICLE ON 07/25/2015.
I TOOK MY VEHICLE BACK TO THE DEALERSHIP I BROUGHT IT FROM AT LEAST 3 TIMES BECAUSE OF THE ENGINE SURGES WHILE DRIVING MOSTLY ON STREETS BUT ONCE WHILE MERGING ONTO THE HIGHWAY EACH TIME I WAS GIVEN EXCUSES " THATS THE NEW ELECTRIC ACCELERATOR " THATS THE 6TH GEAR" I HAVE OWNED A 2012 , 2014 NOW THE 2015 I HAVEN'T EXPERIENCED THE SURGES OR LURCHING IN ANY OF MY PREVIOUS VEHICLES NOW LURCHING MORE OFTEN I AM TIRED OF LEAVING MY CAR IN THE DEALERSHIP, RENTING CARS ON MY OWN DIME AND GETTING EXCUSES THAT DON'T MAKE SENSE
ONE OF THE TIRES ON MY NEW CHEVY TRAVERSE WENT FLAT AND I WAS TOLD THAT THE TIRE COULD NOT BE REPAIRED BECAUSE IT WASN'T A PUNCTURE HOLE. I WAS TOLD IT WAS MORE OF A TEAR AND WHEN I LOOKED AT THE TIRE THE SPLIT LOOKS LIKE IT WAS A CONTINUATION FROM THE PART OF THE TIRE THAT HAS THE TREAD LINE. I FIND OUT THERE WAS A RECALL ON THIS TIRE AND EVEN THOUGH MY TIRE WAS MANUFACTURED A FEW MONTHS PAST THE RECALL DATE (13TH WEEK, 2015 YEAR), MY VEHICLE IS FROM THE SAME PLANT AND THE TIRE SIZE IS THE EXACT TIRE--GOODYEAR FORTERA P255/65R18 109S. I DO HAVE THE TIRE IN QUESTION AT MY HOUSE AND CAN TAKE PICTURES IF YOU NEED THEM. I WAS VERY CONCERNED ABOUT THIS ISSUE WHEN I TOOK MY VEHICLE IN FOR REPAIR AND ASKED HOW THIS COULD HAPPEN WITH BRAND NEW TIRES AND WAS TOLD THERE WAS NOTHING WRONG WITH THE TIRE(S). I AM VERY CONCERNED ABOUT DRIVING THIS VEHICLE AFTER READING THE RECALL NOTICE BECAUSE I DRIVE ON A LOT OF SECONDARY HIGHWAYS THAT ARE VERY ISOLATED AND I DO NOT WANT TO BECOME STRANDING. I WOULD LIKE TO KNOW IF I HAVE A CASE IN REGARDS TO THIS MATTER. THANK YOU.
WHEN MAKING A SHARP LEFT TURN IN A PARKING LOT THE CAR STARTED TO ROLL BACKWARDS DOWN A SLOPE. IT WAS DISCOVERED THAT THE ENGINE WAS NO LONGER RUNNING. PLACED FOOT ON BRAKE TO STOP VEHICLE FROM ROLLING BACK WARDS AND PUT TRANSMISSION INTO PARK. PUT TRANSMISSION BACK INTO DRIVE AND FOUND THAT CAR WAS DEAD. PUT INTO PARK TURNED KEY TO OFF WAITED A SECOND AND TURNED KEY TO START ENGINE AND IT RESTARTED. *TR
CONDENSATION FORMING IN THE HEADLIGHTS AND TAILLIGHTS PRODUCING A FOGGY APPEARANCE RESTRICTING THE ABILITY OF THE LIGHT ASSEMBLY. *TR
Data synced from NHTSA on May 4, 2026