2017 Chevrolet Traverse Complaint Log

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Incomplete recall

The recall on the car has not been made yet and it’s been over thirty days for them to get with me on fixing it

There is an open recall with no available fix. I don’t feel safe driving this car without the fix. We basically have to purchase a new car with less trade in value as it os unethical to sell or pay for a loaner. I called GM & they referred to the dealership. 2 different dealerships including dealership of purchase say there is nothing they can do as there is no fix. Please help.

Manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner. Vehicle is rendered unsafe with shrapnel potential from crash. Car can't be sold and there has been no compensatory considerations for vehicle owners who now own a vehicle deemed unsafe. Chevrolet customer service nor dealer have updated timelines or assistance programs to help consumers.

Received recall notice and have been waiting ever since for GM to actually follow through with the recall. They don’t seem to care and I have two vehicles that falls under the recall. How the government hasn’t stepped up knowing that this issue can cause death is beyond me. What’s the point of a national recall if the manufacture isn’t forced to do something about the recall? No more GM products in my future.

Steering wheel randomly gets tight and difficult to turn. Eventually gets to a point where it won't turn. This doesn't occur all the time but randomly. No warning lights go on. Took to mechanic. Didn't happen to them when tested. But they flushed steering fluid and refilled. Taking the car back home. Again steering wheel got tight and difficult to turn. Got to a point where you couldn't turn again.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Contacted, by phone, Uftring Chevrolet, located in Washington, Illinois, to request air bag to be fixed due to recall issued by General Motors (Manufacturer Recall NumberN232404980 NHTSA Recall Number23V334) on May 18, 2023 and again on September 28, 2023. I was told that GM has not offered a remedy for the recall. Dealership did not replace the air bag after two requests to do so. According to the recall's own information, "Safety Risk-An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants. Remedy-Dealers will replace the front-driver airbag module." Dealership notified me through their phone system that all calls are recorded documenting my two requests to fix my Chevrolet Traverse.

It has been a year and one month (May 11, 2023) since the recall was announced and the manufacturer has not gotten the parts available yet to solve the issue and keep the owners safe from possible injury or death

Unknown- I received an email from carfax alerting me there was a takata airbag recall on my car. When I called the dealership to get more information, they said at that time, there was no resolution but should have one May 24th. Today is 05/27/2023 and there is still currently no resolution. There have already been deaths and injuries resulting from this airbag issue for other makes and models. I don't feel safe knowing there could be an issue with the airbags. I am wondering how soon before there is a resolution and can rental cars be covered under warranty until repairs are made?

Takata recall. The contact owns a 2017 Chevrolet Traverse. The contact had not yet received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I received notification back on May 10th of a Takata Airbag recall for my car via email from Carfax and GM. I have filed a complaint on www.carcomplaints.com, NHTSA, and have contacted the dealership that I purchased the vehicle from 3 different times. I have also contacted GM customer service and voiced my concern for a safety issue not having a remedy and we are already a month and a half into the recall. I was informed from GM customer service that if "I haven't heard anything within a couple of months, to call back." I also asked if it was possible to get a rental car until a remedy can become available. I was informed they would escalate that request and if I haven't heard anything back in a week, to call them back. That was yesterday, June 23rd, 2023. This recall has been confirmed for my vehicle by the dealership and by GM customer service.

Takata recall. The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2017 Chevrolet Traverse. The contact received notification of the NHTSA Campaign Number: 23V334000 (Air Bags) however, the parts to do the recall repair were not yet available. An undisclosed dealer was contacted and confirmed that parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was informed that the vehicle was safe to drive. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2017 Chevrolet Traverse. The contact received notification of the NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacture is unable to fix recall in a timely manner. I use vehicle for business and I am unable to use it for over 3.5 months which is cause me to lose income. Manufacture still has not remedy

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the parts to do the recall repair were not yet available. The contact stated that a plastic piece located near the front driver’s side door above the steering wheel covering the air bag had detached, causing a safety issue. No warning light was illuminated. The vehicle was not diagnosed or repaired. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer provided the contact with a case number. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns as 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Recall on driver side airbag still without a remedy at this time. I would like to get this taken care of asap if I could. Thank you.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

My intent is to file a complaint. I received a notification about a recall that was issued May 10, 2023 related to the driver's side airbag inflator that will may "rupture and cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants." I have contacted the dealership that sold the vehicle to me ten times in the past year, and their response has continually been that the parts are not available at this time. Today I was told that GM does not have a remedy to fix this problem. I contacted GM and was told that a part has been developed to solve the problem but manufacturing is slow and I will be notified when a part for my vehicle is available. I asked to have the airbag turned off until the part is available. I was told that GM dealers are prohibited from turning off safety items like airbags. i wanted to mitigate the possibility of metal fragments impaling me or another passenger. My complaint is that GM has known about this dangerous, defective part for over a year and there is no solution. I shouldn't have to ride in a vehicle with these safety concerns for this long. Please persuade them to hurry this process up while me and my family continue to need this vehicle to transport us safely to work and events. [XXX] [XXX] Olathe, KS 66061 [XXX] 2017 Chevrolet Traverse 1GNKRFKD5HJ[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

recall issued 5/10/23...filed complaint with NHTSA on 8/9/23 since the fix was not yet available...called NHTSA 1/11/24 and was told the parts were scheduled to be available 2/29/24...called NHTSA 3/15/24 and was told to follow up with dealer...called dealer 3/15/24 and was told General Motors had begun shipping parts, but not for model year 2017...today is 6/22/24, and there is still no resolution to the 5/10/23 recall - OVER 1 YEAR...

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.