2017 Chevrolet Traverse

The contact owns a 2017 Chevrolet Traverse. The contact stated that while shifted into reverse(R), the rear-view camera screen displayed a distorted image. No warning light was illuminated. In addition, the contact stated that the front driver’s side window failed to roll up or down occasionally while the power window switch was depressed. The vehicle was taken to a local dealer; however, the result of the diagnostic test was not available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

I made an appointment August 2nd, 2024 at Phillips Chevrolet in Frankfort for my airbag recall. They told me they didn’t have the parts, but would call me when they were in. They never did. I made another appointment for April 6th, 2026, almost two years later. I was called again yesterday saying they do not have the parts, but would call me when they were in. How long does it take for recalls to be fixed? What if I was in an accident and the air bags didn’t deploy and my passenger was severely injured or killed? Unacceptable.

There is a transmission recall for 2009 to 2017 Chevrolet traverses. My traverse has the exact same transmission and engine as the recall but for some reason GM decided not to add my Vin to the recall. My vehicle is experiencing the exact same issues recorded in the recall. I called the GM dealership who could not help. I called [XXX] directly who told me that customers can’t make any decisions like that. This is unacceptable. If there is an issue with my vehicle due to a recall, then my VIN should have been part of the recall so that I can have the issue fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When my vehicle is going between 30-45 mph there is shaking happening. Torque converter feels like its locking up and then releasing.

I went to pull seat belt across me and the whole belt including the box that is attached by a wire cable came with it. It's no longer attached to the floor. I didn't have any signs that it was lose or anything it just broke when I got into my seat getting ready to leave my home.

I read that there was possibly a P16F3 recall

The contact owns a 2017 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. The contact stated that while attempting to make a turn, the contact heard a loud clanking sound coming from the steering wheel. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the power steering module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 72,000.

Stepped on brake to disengage cruise control. The car accelerated instead of slowing, I turned off cruise and kept stepping on the brake the car kept accelerating. I had to shift to neutral stop the car and shut engine off. When I restarted it was disengaged. This has happened twice now.

The Transfer Case exploded causing the drive shaft to bend and the powering steering line to be damaged and all of the parts listed above need to be replaced. There was a loud explosion while driving and the vehicle no longer drove properly and I was unable to steer the vehicle. The problem was inspected and confirmed by an independent service center. No, it happened out of the blue while driving. The service center could not figure out how something like this could have happened without the car being in an accident or something hitting the transfer case which did not happen. It happened when proceeding from a stopped position while continuing after waiting at a stop light.

It's been a year now I've been waiting for my 2017 Chevy Traverse to replace the "SAFETY RECALL" on driver's air bag inflator to be replace by this Dealership. Their neglecting the safety issue that it may explode during deployment due to a manufacturing defect. They schedule me three times, one last year on my maintenance service and two times last month, ever since I got this "SAFETY RECALL" notification from this Dealership, after I waited at their waiting area for 2 hour, Service will say to me that they have no replacement parts for my vehicle. Why schedule and tell me on text messages that you have the replacement part for my vehicle? You don't value your customers and you don't care about the safety of the driver. I'm not recommending a friend to buy on this Dealership. Lucky a friend of mine ask, went to buy her first Chevy Tracks at Bellevue, WA. I will never buy another Chevy vehicle again from this Dealership. Rude and unprofessional customer service, that's my overall experience.

Received recall notice, called dealer to make appointment for repair service, as the recall notice instructs, regarding airbag inflator and was told that there is "no remedy" at this time so no repair or replacement to airbag would be done at this time. I was told I would receive another notice when a remedy was decided on. I asked why couldn't my airbag be replaced and was told that, that was not the remedy.

I believe my vehicle should be part of the recent GM recall for defective fuel pumps. I have been experiencing issues with my vehicle surging during acceleration, and stalling during idle. This has happened at stop lights and is a safety concern.

The contact owns a 2017 Chevrolet Traverse. The contact stated that while operating the vehicle, the message "Service Air Bag" intermittently flashed on and off. The vehicle was taken to the local dealer who diagnosed that the driver’s side curtain air bag sensor was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 21V246000 (AIR BAGS). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 75,000.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted; however, the contact was informed that parts were not yet available. The manufacturer was made aware of the issue, and the contact was informed that the parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated intermittently. The local dealer and other unknown dealers were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000. Parts distribution disconnect.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, who informed the contact that they were busy. The vehicle was taken back to the local dealer, who ordered the parts; however, parts were on backorder. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The battery tray located behind the passenger seat in the floor was compromised by a piece of steel debris on the highway. The battery split in half and battery acid came through the access door in the floor which was also inadequately secured. The door flew into the compartment along with battery acid from the split battery. and came disconnected exposing the passenger compartment. The vehicle is still available for inspection. My wife was struck by battery acid, luckily she had on a winter jacket protecting her arm, the sleeve was completely coated. She did receive minor 1st degree burns on her face and evidence of abrasions on her right cornea as well. If anyone was in the back seat the passengers would have suffered major leg injuries from the impact and flying debris. They would have had major chemical burns from the battery acid entering the passenger area, the acid completely coated the back seat and passenger rear door as well as the headliner. The vehicle has not het been to a dealer due to pending legal actions and insurance review. No inspection of the component has been done as of yet. There were no warning indicators present.

Transmission issues vehicle shakes while accelerating

See attached document for complaint.

My vehicles airbag has yet to be replaced, I have 2 kids that get into that car. I need to make my car safe, and not get them hurt. We would like to have my airbag fixed asap, as it's been on recall for almost 2 years.