2017 Chevrolet Traverse Brakes Problems

I have owned GM vehicles approximately 50 years and have never had brake issues on a vehicle in any of those years. I have always purchased new vehicles and the vehicle was/is a one person ownership. The current vehicle of concern and consideration is a 2017 Chevrolet Traverse with approximately 21,000 miles. Currently the 6 year old vehicle required all brakes and rotors to be replaced as well as a rear driver side caliper. The garage owner had never realized such an early required brake replacement($967.10) as was required, especially with driving habits less than 3500 miles annually. I did contact General Motors Customer Care and their recommendation was to send this incident report to NHTSA for research and consideration. I am in possession of a receipt indicating service performed on my vehicle 1/6/2023 by a professional mechanic and auto service garage in Sodus, New York. I am deeply concerned about the safety and disappointed with the untimely short “wear” of the braking system. Further consideration and recommendation will be appreciated. Thank you for the immediate attention to my issue and I look forward to hearing from someone. Respectfully submitted

2017 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARD TO BRAKE FAILURE AND UNINTENDED ACCELERATION. THE CONSUMER STATED WHEN THE VEHICLE ACCELERATED IT CRASHED INTO AN APARTMENT BUILDING. THE AIRBAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT FUNCTION PROPERLY. THE DRIVER WAS NOT HURT BUT, A RESIDENT WAS INJURED.

BRAKES DID NOT ENGAGE WHILE PRESSING CAUSING AN ACCIDENT. ATTEMPTING TO STOP VEHICLE KEPT GOING WHILE BRAKES PRESSED, VEHICLE DID NOT STOP UNTIL MAKING AN IMPACT WITH A METAL BEAM. ALSO AIR BAGS DID NOT EMPLOY.

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DID NOT RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WAS NO WARNING INDICATOR ILLUMINATED. ALSO, WHILE DRIVING AT ANY SPEED, THE VEHICLE VIBRATED AND MADE NOISE WHEN THE CONTACT ATTEMPTED TO BRAKE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO PHILLIPS CHEVROLET OF LANSING (708-474-0000, LOCATED AT 17730 TORRENCE AVE, LANSING, IL 60438) WHERE THE ROTOR WAS TURNED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN TEST DROVE THE VEHICLE AND STATED THAT IT OPERATED AS EXPECTED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.