NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2024 Chevrolet Traverse. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Car stalled in middle of intersection. Had to get out push it out of the way turned on again after trying few times. Stalled again at stop sign won’t turn on locked out turned off car tried few more times got out pushed it out of the way tried few more times turned on again.
The 2024 Chevy Traverse has super cruise. It is basically an auto drive feature. It has sensors in the top part of the steering wheel. This plastic area is known for cracking and the dealership said there is nothing they can do. This is absurd. They know there is an issue with the wheels cracking and they are not fixing them under the warranty.
Vehicle driving 32 miles an hour had sudden brake failure. The brakes did not work. Then, the vehicle had the following faults; ESC fault, traction and stability control fault, brake system fault, air conditioning failure (blowing hot air while 92 degrees out), lane assist fault, power steering fault. The vehicle almost slammed into traffic as it could not stop. The vehicle has 14872 miles.
Approximately four weeks ago on 02/03/2026, during rainy conditions, the brakes on the vehicle did not function properly, creating a serious safety concern. At the same time, a hose connected broke and there was a strong burning smell coming from the vehicle. I also noticed fluid leaking from the vehicle. I immediately took the vehicle to the dealership for repair, and the vehicle remained there for approximately five days for inspection, parts, and repair. Additionally, this is now my third time bringing the vehicle in for service. During previous visits, I asked the service department about the condition of my brakes because they were making a squeaking noise and I was concerned about their performance. I was told by the service department that the brakes were fine, that I still had plenty of brake life remaining, and that the squeaking noise was normal. However, as of March 4, 2026, my vehicle displayed a new warning message stating “Service Brake Pad Monitor – Front Brakes.” This is concerning because the vehicle currently has approximately 25,490 miles. Given the previous brake concerns I reported and the dealership’s response that the brakes were normal, the new warning message raises additional concerns about the safety and reliability of the braking system. Because this defect involves the braking system and creates a safety concern, I am requesting that General Motors review my case under the applicable Lemon Law and advise me on the next steps toward either a vehicle replacement or buyback if the issue cannot be fully resolved.
Vehicle overheated while driving on interstate in 32F weather. No warnings lights warning of low coolant - only noticed climbing temperature gauge and cooling fans running at full speed. Pulled over and drove slowly to nearest exit with service station. Found coolant reservoir completely empty but with no obvious leaks. Chevrolet dealer diagnosed leaking radiator hose - typical with numerous social media report of similar issue with the 2024 model year Chev Traverse Generation 3.
The contact owns a 2024 Chevrolet Traverse. The contact stated that while driving out of the dealer's parking lot at 4-5 MPH and depressing the accelerator pedal, the messages "Service ESC System" and "Brake System Failure - Press Hard to Brake - Do Not Drive" were displayed, and the check engine warning light illuminated. The contact stated that the vehicle failed to respond while depressing the brake pedal, and the vehicle rolled to a stop. The vehicle was taken back to the dealer, where the failure was associated with the braking system. The dealer disconnected and reconnected the battery, and the dealer cleared the codes. The dealer informed the contact that the vehicle was repaired and returned the vehicle to the contact; however, the contact stated that the dealer had failed to determine the cause of the failure and to perform an adequate repair of the vehicle. Additionally, the contact stated that the brakes had been making an abnormal squeaking sound while the brake pedal was depressed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed; however, the contact had not yet been contacted. The failure mileage was 16,876.
The car has a check engine light. Code reads P3075. The app shows an Engine Cooling System error. Please schedule service now. The dealer diagnosed the issue: the coolant pipe to the radiator has failed and needs to be replaced. The part is on backorder, and there is no ETA for the repair.
On the car seat there are two indicators to tell you if the seat is locked in place because it is a rotating car seat. Both indicators never fully go in the “green” meaning the seat is fully locked into place. The car seat is less than two years old and both indicators are malfunctioning, they aren’t going fully in the green. I reached out to the company with pictures and videos and they have done nothing to help. They said from the video it looks like the car seat is functioning properly and they will not fix or replace it.
My vehicle began to really wobble and shake so I brought the vehicle to the closest tire shop. They told me right away that the belt broke on one of my tires, the tire was bulging, and the tire was beginning to split apart. Then he showed me how the other front tire was beginning to do the same. He said had I not taken it there, it would have soon blown out. This is a serious safety concern. My vehicle is less than 2 years old and has 28,000 miles on it. Bridgestone tires should last at least between 50-60,000 miles. Tire: 255/65R18 111T M&S.
The contact owns a 2024 Chevrolet Traverse. The contact stated that after arriving at the intended destination and turning off the vehicle, the vehicle failed to restart. There was no warning light illuminated; however, the OnStar App notified the contact that the battery voltage was low. The vehicle was towed to the dealer, but the cause of the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.
The contact's wife owns a 2024 Chevrolet Traverse. The contact stated that while his wife was driving 60 MPH, the brake pedal was depressed and went to the floorboard, and the vehicle failed to respond. The driver engaged the parking brake; however, the vehicle failed to respond. The driver swerved to avoid the vehicle in front, drove over an incline, jerked the steering wheel, and the vehicle eventually stopped. The message "Braking Module System Failure" was displayed. The contact stated that the incident was frightening for his wife and his two children, who were also inside the vehicle. The vehicle was towed to the dealer, where it was acknowledged that the braking system module and the parking brake had failed; however, no official diagnostic information was provided. The vehicle was repaired under warranty, and the contact was advised that the vehicle was drivable; however, the contact advised the dealer that there were safety concerns because the cause of the failure was not yet determined, and there was no guarantee that the failure would not recur. The vehicle was driven back to the residence, although the contact remained concerned. The manufacturer was notified of the failure, and a case was filed, but no further assistance was provided. The failure mileage was approximately 28,000.
This has happened two times. Driving down the road between 35-55mph. "Speed limited drive with care" no CEL. Took to dealer, advised with a CEL or no codes nothing they could do for it. Multiple nights I get home and the fan stays running after engine shutdown. Engine overheat within 10 min of drive time. OIL SMELLS LIKE FUEL. This time engine throttles back and nearly caused accident with not being able to merge.
I got my 2024 traverse little over a year ago. So far I had bring it in 3 times now first I got oil change and they told me something leaking from back so I went chevy and the transmission was leaken bolts wasn't put in all the way. Also my breaks said they was due I bring back to them they said its a sensor probelm they just turned it off. Now im back again horse is Crack and they said I could come get the car and drive it that it would be fine just to keep checking collent.i got 38,000 miles
Vehicle experienced uncommanded automatic emergency braking with no warnings or obstacles present. Sudden hard braking caused fear of collision. Children were in vehicle as well as two adults. Vehicle has prior collision repairs. Owner fears highway driving due to risk of recurrence.
This was one of about ten times this has randomly happened when using Super Cruise. We were heading south on I-41 and super cruise is active and set around 80 mph, I entered an area where Super Cruise became unavailable or the system indicates that road information is not available, the vehicle immediately began to rapidly decelerate to under 60 mph within 5 seconds of the vehicle notifying me with red bar on steering wheel and one buzz of my seat. Causing serious concern for safety of my family in the vehicle. During this deceleration, I am unable to override or stop it — pressing the brake pedal does not cancel the slowdown, applying the accelerator has no effect, and no control buttons will disengage Super Cruise. All pedals are dead. All buttons to cancel do not disengage what the CAR is doing. The vehicle continues to slow down on its own, which poses a significant safety risk on highways and interstates.
My car is leaking coolant. There is no warning light or anything. Had to be towed to the dealership. Dealership confirms the truck is not driveable and needs an upper radiator hose which is on backorder until January. There aren't any loaner vehicles according to the dealership.
Coolant radiator failure at 15,000 miles no available fix from Chevrolet
Engine light came on . Warning low coolant turn car off engine over heating. Fan still running after turning off. Happen several times. Serveral days. Took in in to dealership because still under warranty. No longer car available despite under warranty. Also breaks alerted low break pad life in around July 2025 and took it in the dealer and said it was a update not completed.
Completely disgusted with Chevy traverse. Upper radiator hose busted and radiator leaks at seem, squeaky brakes since day one purchased then sensor on brakes went bad causing it to say brakes are less than they actually are says 18% and it’s actually 88% caused the engine light to come on ppl can’t afford a payment and be at the dealer all the time and without transportation. It’s my only vehicle and I need it fixed but everyone says part is back ordered or something this is a shitty vehicle Chevy needs to pay to replace brakes sensor hoses and radiators even if it’s past factory warranty these vehicles cost to much not to last past 36,000. Ridiculous there needs to be a recall this is becoming a very well known problem Chevy should have to cover to fix it and make it right and provide a vehicle while it’s in the shop. Very upset with Chevy and it’s quality and this needs to be recalled asap
Squeaky breaks Coolant leak Engine heating warning Check enginelight comes on after each gas visit Car sounded super load when engine is running due to constant coolant leaks Car doesn’t feel safe to drive with 4 young kids!
Engine overheating light comes on, car leaking fluid. Possible radiator or radiator hose. Unsafe to drive breaks are squeaky and bad.
What component or system failed or malfunctioned, and is it available for inspection upon request? Defective brake causing sudden brake loss How was your safety or the safety of others put at risk? Yes Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? After the incident a message appear on the dashboard
Bought vehicle on 11/28/25. By 11/30/25, brakes squealing and large puddle of coolant in driveway. Took back to dealer on 12/1/25, told special radiator hose that is on backorder all over country. Unknown ETA.
-The radiator hose malfunctioned and began to leak fluids onto my garage floor for 7 straight days. -My safety as well as others on the road were at risk because at anytime my vehicle could have lost all coolant and overheated. -The problem was confirmed by the service team at my dealership when I dropped it off for diagnosis. -There was absolutely no warning lamps or messages prior to failure. The only symptom was the leaking from under the car on the front driver side. The issues first appeared on Saturday November 29th 2025.
My 2024 Chevy Traverse is leaking coolant within the radiator hose system. While driving on a busy interstate, the vehicle went into protective limp mode reducing acceleration, creating a dangerous situation for myself to manage. A check engine light did come on with the reduced acceleration notice. I am having to add coolant to the vehicle constantly to drive it. Parts on our national back order now due to the huge influx of others experiencing similar issues. Dealership has confirmed leak - however I’m told it is not covered until manufacturer warranty and can be costly to repair!
Break pads wear unevenly after only 20 thousand miles and need to be replaced.
Radiator leaking fluid from top right of radiator. Hose is dry where it connects to radiator, but coolant is leaking down the right side of the radiator, starting at the top.
The upper hose is leaking and vehicle is losing coolant
To date, I have brought the vehicle to the service department four times, primarily due to the check engine light and other critical malfunctions. Below is a summary of the incidents: First Visit (approx July 2024): The vehicle suddenly lost acceleration while I was in traffic, leaving me stranded in the roadway. This posed a serious safety risk. The vehicle remained in the shop for 28 days. Second Visit (September 29, 2024): Multiple warning lights illuminated, and several diagnostic codes were detected. Third visit (do not recall the issue): Will find work orders if needed Most Recent Visit (December 3, 2025): A coolant leak caused the temperature gauge to spike, resulting in the air conditioning shutting off due to overheating. The next day the check engine light came on. I had no warning prior to the guage spiking. In addition to these major issues, the following concerns remain unresolved: Brakes continue to squeal. The dealership advised this is normal and that front brakes wear faster. Reverse sensor activates randomly, causing the brakes to engage abruptly. Also the front crash sensor triggers without any obstruction ahead. The dealership recommended disabling this safety feature. These recurring problems raise serious safety concerns and significantly impact the reliability of the vehicle. The advice to disable safety features is unacceptable and does not address the underlying issues.
My vehicle began to leak heavily from the front drivers side- under carriage. No warning lamps, On Star notifications came on but the vehicle was loosing a lot of coolant which could result in the engine overheating. I took it to the dealership and they diagnosed that I needed a lower radiator hose- this needed to be replaced. The part that is needed is on back order until end of December.
Coolant/Radiator Hose leaking - noticed leak on driveway , no messages or warnings , Leak is being reported on numerous chevy traverse vehicles, needs a recall before it becomes a safety concern
Upper radiator hose leak with 20k miles. Coolant reservoir was completely emptied. Hose needed to be replaced on top of a parts not in stock. No warnings to overheating or coolant leak. Also Brakes squeal since day of purchase.
My 2024 Traverse was delivered with defective third-row seat headrests that do not return to their normal upright position after being folded, compromising passenger head and neck protection in a collision. On October 28, 2025, the vehicle developed a coolant leak confirmed by the dealer, but repairs have been delayed due to a national parts backorder, creating a risk of engine overheating or sudden breakdown while driving. Additionally, the front brakes began squeaking excessively about one year into my ownership, and the brake pad wear sensor shows only 18% life remaining at 18,454 miles, which raises concerns about reduced braking efficiency and increased stopping distance. All issues have been reported to an authorized dealer and remain unresolved except for the third-row headrests. These conditions pose significant safety risks to occupants and other road users.
After only having the vehicle for one year, we found a big puddle underneath our vehicle. Not knowing what this liquid was and just thinking that it was the air conditioning. We continue to drive it while driving at one afternoon. The car told me to stop immediately as my engine had overheat overheated. We are now stuck in a rental until further notice due to the upper radiator hose needing replaced. It concerns me that a vehicle so new is out of order for so long that if it were to have any more issues, I would out of a vehicle again
I was leaking coolant and took to the dealer. They say it's my upper radiator hose and it needs replaced but it's on a nationwide back order. I was at 42000 miles and was not covered under warranty. I'm reading that a ton of people having the exact same issue and nobody knows why are recall hasn't been issued on this. This can't be good for the environment having a bunch of traverse vehicles leaking coolant all over the country. Also a safety issue as your car can over heat!
I had my upper radiator hose leaking coolant after only owning this brand new vehicle about a year and half. Has less then 20,000 miles on it. I was able to get it into a Chevy dealer and they confirmed the leak. Seems the original part was defective. Was told I could take it home and drive it until the part came in(no eta on that) but to monitor the levels of coolant. Within two days I had a huge puddle of coolant in my driveway and had to bring it back to the dealer immediately. Thankfully I had coolant on hand and was able to refill the reservoir to make it to the dealer. This is a big concern because this is my wife’s car that she uses primarily to transport our two young children around. Thankfully she didn’t get stranded somewhere.
The problem I have it the cover that is on the roof of my car that I am assuming of for the antenna has fallen off.
Our Traverse spontaneously caught fire.
The contact owns a 2024 Chevrolet Traverse. The contact stated that while driving approximately 35 MPH, the Brake Assist Fault warning light illuminated, and the vehicle failed to stop in adequate time. The contact applied more pressure to the brake pedal for the brakes to properly engage. The contact was able to drive the vehicle home, while needing to apply excessive pressure to the brake pedal and allow for additional stopping distance while depressing the brake pedal. The dealer was contacted, and an appointment was scheduled, but the vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 76,000.
Brake monitor alert came on, car is only a year old, lots of people claiming same thing in the Chevy owners group on fb
At around 22,000 miles my vehicle went into reduced power mode with no indication of why. This happened while I was going up a steep hill and the reduction of power slowed my vehicle dramatically, and I was nearly rear ended. The vehicle had no check engine light on until the next morning. I got the check engine light read at Autozone and they indicated that it was for a coolant pump. When i checked the coolant reservoir, it was empty. I added GM approved coolant and the check engine light turned off, but I had already set up for the vehicle to be serviced at Earnhardt GMC, so I still took it in on 9/19/25. They had my vehicle there for 5 days and said it was a valve that was causing a leak, and they had replaced it. On 10/12/25, my vehicle went into reduced power mode on the freeway again. I still had no check engine light. I had to wait until the morning to take it into the dealership again. In the morning the check engine light came on again, so the dealership was able to read it and it was the same code as before. This time they only needed the vehicle over night, and said the coolant leak was from a bad water pump. on October 27th, my vehicle once again went into reduced power mode on the freeway, and again no check engine light. The next morning the check engine light was present and I again took my vehicle to Earnhardt GMC to have it diagnosed. Once again it had the same code. The next day I received a text message from my service advisor, that the issue was from the radiator hose and that they will be ordering it. So at this point I am in a rental car that was covered by my warranty. I asked if they had any updates 2 days later, and was told they didn't. On 11/3/25, while looking at a Facebook group for 2024 Traverse owners, I saw a number of people with the same issue I was having and getting month long ETAs for repair. It was later confirmed that my part will not be available until between 12/16/25-12/30/25. My vehicle is currently still at the dealership.
Emergency brake engaged while driving in reverse causing the vehicle to abruptly stop 3 times leaving the driveway. This continues to occur as we left the house moving forward decelerating the vehicle. My [XXX] infants were in the vehicle causing them to scream, and this defect could have easily caused a crash. I no longer feel safe driving the suv. We proceed to call the dealership we purchased it from (Rick Hendricks Chevrolet of Naples) Spoke with management the guys name was Jack. He said this is an ongoing issues they are working on and told us to bring it in. I’m not driving this vehicle on the highway an hour away so we are now escalating the situation to headquarters. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2024 Chevy Traverse transmission failed at 5,200 miles while exiting a major interstate. Vehicle struggled to downshift and switch gears. Transmission fluid leaked excessively while driving and parked. The vehicle was not drivable after failure. Unreliable and clunky acceleration and slowing down put passengers, including children - especially those in the rear-most seat - in danger. The problem was confirmed by the dealer. No further inspection outside of the dealership has occurred. There were no warnings prior to the failure or even during the failure. It wasn't until 20 minutes after the first observation of unusual handling, when an attempt to put the vehicle in reverse was made, that the notification was on the dashboard. When starting the vehicle 18 hours later to take a photo of the exact mileage, no alert was on the dash at all.
I was taking my daughter to school; we were about 5 minutes from our home. I came up to a red light and stopped no problem, it turned green and as I proceeded through the intersection to the next red light to make my left-hand turn to get on the freeway, my rearview mirror camara flickered and that was my first indication that something was wrong. After that the ac started turning on and off and my dash lights all started lighting up. Fortunately, I was only going about 15-20 mph, so I was able to get the car to stop without incident. I had a few seconds to decide what to do, I determined that making a U-turn when the light turned green was the safest option, that's when I realized I had no power steering. I was able to safely get the car back to my driveway and called a tow truck. The car is now at JK Chevrolet Nederland, Tx and now waiting to hear diagnostic.
"Phantom Braking" with over 13 events the 2024 CHEVROLET TRAVERSE LT unexpected and abrupt activated the Automatic Emergency Braking (AEB) system when there was no obstacle, vehicle, or collision risk present! If an Mac Truck was behind us tailgating at the time we would have been killed! The dealer is downplaying the issue acting like they have never seen this before. They question is we know what AEB is and how it works "WE DO!". On top of that the 2024 CHEVROLET TRAVERSE LT breaks are completely defective. Deal inspected them on 6/25/2025 then we purchased on 8/14 drove it for 2,290 miles and they claim the breaks needed replacement. So we paid for that and still the breaks make a bad grinding sound and it is hard to stop the SUV. Please investigate ;(
Right rear brake light and turn signal are not operating, making an unsafe driving condition. Vehicle taken to dealership and parts on back order preventing unsafe condition to be corrected.
The contact owns a 2024 Chevrolet Traverse. The contact stated that upon entering the vehicle after rainfall, the contact became aware that there was rainwater on the passenger’s seat. The contact stated that the water had entered the vehicle through the sunroof. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the sunroof housing and the passenger’s side drain hose were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 53,494.
08/08/2025 Brake system failure. Went through an intersection and was not able to stop. Dealer found internal leak in the master cylinder/hydraulic BPMV assembly. Warning lights and messages did not come on until the moment of failure. Had no warning before.
While making a left turn in a residential area, I slightly accelerated and noticed the RPM's shot up significantly. The vehicle did not shift as expected and felt like it was stuck in higher gear or slipping. Even after I let off the gas, the RPM's remained high longer than normal. This created a moment where the vehicle did not respond predictably, which could have put myself and others at risk if traffic had been heavier. The vehicle has approximately 16,500 miles. There were no warning lights, error messages, or sounds at the time. I did request for the issue to be recorded in my service record. The component suspected to be at fault is transmission or the transmission control system. This is concerning given the low mileage and recent model year.
We have experienced phantom AEB warnings and braking (60+ warnings w/o braking, around 10 brake activations) since owning the vehicle a little over a year now, purchased new. We took it into the dealer in May to have it addressed and they determined the AEB system was inoperable due to a defective front camera (windshield). After replacement and reprogramming, we picked up the vehicle and noticed a decreased sensitivity to our rear/side alerts AND ZERO forward AEB or proximity alerts of any kind. Not car, pedestrian, object or wall. Forward AEB alerts were completely disabled. Additionally, the vibrating safety seat which was previously inoperable (we assumed our car didn't have it) was on and functioning for all side/some rear alerts. We took the car back into the dealer and after 5+ days they determined it was a "faulty batch of cameras" and they replaced the front facing camera again. Today, we picked up the vehicle, being told everything was tested and reset so functioning properly- with our 3rd new forward camera. Yet, the AEB system was clearly inoperable again, zero front facing AEB/collision/proximity alerts - even though all settings 'on.' Rear alerts still seemed delayed and less accurate than before we brought the vehicle in the first time. I returned the vehicle to dealer and demonstrated again. My service rep agreed - it does not seem like it's just the front facing camera and must be a larger issue electronic issue. To date, I've been in contact with GM corporate executive team and have very little real concern or amelioration of these QC issues with the vehicle. We have spent over 20 days in the shop within 12mo. They refuse to acknowledge that there significant defect with the vehicle to warrant repurchase. These safety issues are only part of what appears to be serious QC deficiencies that put my family at risk. My wife and kids are in this car 98% of the time. I have video documentation from both camera repairs if you want to see them.
Data synced from NHTSA on May 4, 2026