2019 Chevrolet Trax Complaint Log

See attached document for complaint.

At roughly 90,000 miles, the turboboost charger went out in this vehicle and needed to be replaced. After speaking with my mechanic and other Chevy owners, it is a common issue in these vehicles, with many needing to be replaced well before the 90,000 mile mark that I hit.

One of the first things I've noticed about my car is in the summer, when it's at least 75 degrees, my transmission will hesitate while speeding up. In march of 2024, my check engine light came on, i brought it into chevy and they said i needed a new turbo, so i asked them about a loaner car in the meantime while it gets fixed, they said no. they were on backorder for my turbo. So they told me to keep driving it while the part gets delivered. I did that. Eventually my turbo came in, brought my car in, they took it, put a new turbo in. When I went to get my car, I test drove it on the highway, speeding up slowly, and while doing that, I blew my engine. I lugged it back by going 20 mph back to the shop, luckily it was just off the highway. I brought it back and told them something happened, they checked it out and let me know that my engine, exhaust and all the needed components are broken. They finally decided to give me a loaner car, although I did have to fight for it a little bit at the end of my car getting finished, they wanted me to pay $1200. I refused as them having me drive my car while its broken is not a good idea and not my fault that it blew. I argued my side and got it down to $600. the next month on the 16th, i stopped to get gas and when i left the gas station, while speeding up, my car comes to an almost dead stop, so i pull it over, all lights on dash flashing, and car will not turn over. got it towed and they changed battery. a year later, my check engine light comes on again, I scan the code, it's the turbo. But it goes away. In January my temp sensor went out and my car said it was overheating as I was driving on the highway with no dash lights. 13th of february, my engine light came on while on my way home. I brought it to a local small shop Where they told me I need a new turbo again.

I was in an accident and the seatbelt pretensioners activated but my airbags did not deploy. When i got my vehicle inspected the shop noticed my airbag system needed to be replaced saying the airbag diagnostic module, right & left front air bag impact sensors needed to be replaced. The impact of my vehicle was very minor and could not have damaged the airbag diagnostic module internally. I do believe this was a preexisting issue and it has just now been noticed when my car had to be thoroughly inspected.

This 2019 Chevrolet Trax has had the same dangerous and expensive problem twice: In 2022, when the car had just over 35,000 miles, it started to lose acceleration, especially at highway speeds, slowing it to a dangerously slow pace in traffic. At a later time, the check engine light came on. Culver City Chevrolet replaced the turbo charger under warranty. In late January and early February, 2026, after only about 25,000 miles of use since the repair, the car exhibited similar failure to accelerate on the highway and in local traffic and the check engine light came on. It requires a new turbocharger again at a cost of approximately $3,500. The 2019 Chevrolet Trax is not trustworthy for safety with this recurring issue.

The turbocharger gave code P0299 then more extensive look when you try to increase speed the turbo will not boost to allow you to go. 40-45 miles is the highest you can go . Dealership said there we complaints and recalls. The recalls are for 2017 and 2018 chevy trax. 2019 having the same issue..

Started my car and it made a noise that didnt sound good. Took it to Van Chevrolet and they said it was my turbo. My car is under 100,000 miles, 2019, and giving the code that should qualify it on the recall list. They are trying to charge me 4000 to fix and have not given a rental which is about to make me lose everything.

The contact owns a 2019 Chevrolet Trax. The contact stated that while his wife was making a left turn, the rear wheels locked up. The contact stated that his wife shifted into reverse(R) and attempted to turn and was able to execute the turn the second time. The contact stated that there were no warning light illuminated. The vehicle was taken to the residence. The vehicle was then taken to a dealer where it was diagnosed and determined that the rear differential had rusted out and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 74,200.

Bought 6/17/2023 with 81k miles (1.4L turbo). By ~7/1/2023 it ran rough and hesitated after refueling. Firestone (Brick, NJ, 7/5/2023 at 82,090 miles) said radiator leaking; keep topping off; noted open Chevy “special coverage” bulletin. Over ~2 years kept adding coolant (high consumption). Rough running worsened. Lester Glenn Chevy (Toms River, NJ, 10/20/2025 at 122,815 miles) replaced the evaporative emissions purge valve under special coverage N212338400; fixed post-refuel roughness but not overall rough running. Regular oil changes; last 10/1/2025 at 121,872 miles. Codes then: P0171, P0299, P0300, P0442, P0449, P0496. On 11/27/2025, at ~60 mph uphill on the Garden State Parkway, engine shook, dash showed “Engine Power Reduced/Service StabiliTrak” (CEL blinking), lost acceleration. Pulled over and towed; white smoke at tailpipe. Tow driver suspected coolant ingestion/head-gasket failure needing engine replacement. Odometer: 124,180. Traded in on 11/29/2025 at Automotive Avenues (Wall, NJ); no manufacturer/police/insurance inspection.

Engine light with P0299 code: Turbocharger/Supercharger Underboost. Car had hard time accelerating, especially going up the hills. Turbocharge By-Pass Valve replaced at a service center. Engine light came on again 2 weeks later when getting onto the freeway, attempting to accelerate to 70 mph. Same p0299 code. No prior concerns or symptoms, the car is under 89,000 miles.

The contact owns a 2019 Chevrolet Trax. The contact smelled an abnormal burning odor and became aware that the A/C unit failed to operate past level 4. The vehicle was taken to an independent mechanic, who diagnosed that the connector for the A/C unit had failed and needed to be replaced. The independent mechanic became aware that the wire for the A/C unit was burned, causing the A/C unit to malfunction. The A/C resistor, connector, and A/C blower motor were replaced. The contact stated that the resistor and connector had been burned 3 times and needed to be replaced again. The failure persisted, and the A/C unit continued releasing the burning odor. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the dealer for assistance. The failure mileage was 71,200.

My 2nd chevy just under 79000 miles. Turbo went out on this one. I owe 11grand still Gonna cost 4 grand to fix. I dont know what. Chevy is doing but this is BS. JUST OUT OF WARRANTY. MY FIRST newer Chevy, engine blew at just under 79000 miles, $8 grand later, new motor just to blow up, year in half later This vehicle sat at dealership for over a year combined time of both times Vehicle number 2 has just been diagnosed, I will never buy another. Chevy product once these 2 are fixed and sold. I see myself upside down I. Purchasing these chevies and trade in sucks.

October 2024 the turbocharger was replaced. A few weeks ago check engine light came on. Bad turbocharger again while I was on a highway the car stopped running. Dealer said they will not replace it under the parts warranty. They said it was 3 quarts low on oil and I need to show receipts for last 3 oil changes. From previous times there they knew my son is a mechanic & did oil changes. They wanted me to call my son to ask him how much oil he put in after looking online it is a very common problem with the Chevy turbochargers. It will but an excessive amount of oil and cause it to be black and sludgy. I emailed the general manager. He never responded. I also filed a complaint with GM and consumer protection. When they replaced it in October it was still under the extended warranty. It is now over the 100,000 miles. However, I think a turbocharger should last more than 6 months. I could have been killed on the highway while broken down due to a part they know is defective. Instead they treated me like trash. It is not the first time they have done this to me. The car already has a new radiator, transmission, faulty turbocharger, and something with the valves was fixed. The car is a lemon. I just want them to be held accountable since they know this is a common occurrence with the Chevy turbochargers

Turbocharger was replaced in October 2024. Now it is bad again as confirmed by the dealership. Check engine light was on. They had it in their repair shop and did a diagnostic test. Car stalled in the middle of the highway. The 2017 & 2018 Trax with the same engine have a recall for the turbocharger. The dealership would not honor the parts warranty because they said it was low on oil. No check oil light came on.

Turbo Charger/Super charger is not following sufficient air. The vehicle does not excelerate, and slowed down in the middle of traffic. I had to turn the car off for 15 minuetes. Before i could drive home. Check engine light continues to disappear and reappear for the last 60 days. Diagnostic code P0299. GMC will not cover the cost under special coverage, known issues with 2017-2018 which GMC has special coverage.

Evaporative Emission Control System part had to be replaced 3/19/2025 at my repair service at which is a certified chevy dealership service center. my engine light came on so I had the service advisor check the codes, and I had poor fuel mileage as well, for about a month. apparently, the advisor didn't know there was a recall I only found out through my roommate

The 2016 through 2024 Chevy Trax all have an issue with the climate control fan resistor. It burns out on a regular basis. Very dangerous because as you can see in the pictures it got very hot. It's a bad design, the heat sink is not adequate to hold the voltage and or the motor is too small or bomdined. It's a serious issue that almost every Chevy Trax owner is experiencing. Please we really need your help to investigate this. My daughters drives this car and I need it to be safe. We only owned the car a month before this happened and someone already changed the fan motor and resistor before we got it. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Truck has code P0299. Turbo underboost. Reduced acceleration, lack of power, and a check engine light.

The contact owned a 2019 Chevrolet Trax. The contact stated that the vehicle was parked on the right side of the 2 vehicle garage when it suddenly caught fire after approximately 1 hour of being parked. A popping sound alerted the contact and her spouse to the fire. The garage was unfinished with a gravel floor and no outlets when it caught fire, and there was property damage. No warning lights illuminated. The fire department was called to the scene and was able to extinguish the fire. The fire department had put fire department was unable to determine the cause of the fire. The vehicle was towed and totaled due to the vehicle being consumed by the fire. There were no injuries or medical attention needed. The dealer was contacted and informed of the failure. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The manufacturer had sent personnel to take pictures of the fire and have the vehicle inspected. The manufacturer opened a case for the failure however, the case was closed due to the manufacturer not finding a defect for the failure. The failure mileage was 41,000.

I turned on the vehicle and the check engine light came on *NOT BLINKING* for the first time. The traction control light also came on after a few minutes of driving. About a minute later, the vehicle began to slow from 40 to a near-complete stop in the middle of a busy road. No blinking lights or alerts. I pulled the vehicle into a parking lot and parked. The vehicle began shaking slightly. I turned off the vehicle for about 15 minutes or so and was able to drive back home with the check engine light still on. I called to have the vehicle towed to a dealership.

My check engine light came on after filling up with gas, after checking the purge valve cantilever was bad, I bought it and had licensed mechanic who owns his business replace it. Once again the check engine might came on. The error was cylinder 4 miss , I was told either the spark plug or coil was bad. My mechanic said ger coil and if that's not it he would replace spark plugs. I purchased the coil for a four cylinder engine because that's the only way they come. My mechanic took off the part which was broke and upon taking it out.he saw water in the coil holder and told me this was bad. He suggested I look up recalls on my vehicle upon which I found e recall on the puge valve along with a recall on the coil system which described the same problem of water leaking into the engine. After call recall department I was told they would cover the purge valve repair but there was no recall attached to my vin on other problem which should be. I bought the car with 28000 miles on it and have less than 44000 on it now. It should be covered under thus recall I have done all maintenance required and don't put many miles on it. I am a retired individual living on a budgeted income and thus problem should be covered under recall as it is the same problem as others have had. My

Our problem is with the blower motor not working. There is service bulletin released from Chevy MC-10155050-9999 There is an issue with temperature control cable causing some kind of electrical issue with the fan temperature speed setting. The fan does not operate causing fogginess onto pure on our windshield and unable to operate the car without having driving visibility issues. Which can cause an accident or worse death. Please can you look into this? Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Since purchasing vehicles it looses coolant I replaced the coolant pump due to small crack and thought that may have been the issue but it’s not I have to put coolant in it at least 2 to 4 times a month When check at the dealer they said they could see anything how ever I did my own looking up online and it said that these vehicles have issues with leaking water pump I have had this car hoping and praying no damages come from something that can’t be seen

Steering wheel frozen in position on morning cold start below 20 degrees Fahrenheit even when car is put in drive. I must warm the cabin for 15 minutes to thaw the steering column or manually pull down on wheel to loosen the column. Below 10 degrees, steering wheel is firm and power steering does not return wheel to original position going around turns unless physically coaxed. Problem goes away at warmer temperatures or if cabin stays warm. Chevy dealership replaced steering rack under warranty and recommends steering column kit be replaced. Will replace column by next fall. Problem started at around 60,000 mi. No warning lights or error codes when frozen.

My car’s engine started to get loud one day and would run roughly as I drive. I got it check and the service center couldn’t find the issue as the car was good on all its fluids and there weren’t any leaks anywhere. Then some days passed and my vehicle started to slow down drastically on a highway (speed limit of 65) and my car would struggle to accelerate and so I was forced to switch from the middle lanes on the left to the lane all the way in the right, it was very difficult to do so as cars were passing me at high speeds. My car was struggling to accelerate and the engine started running rough. The engine light then came on. So I got it checked ant a local service center and I was told my turbocharger had to be replaced as it malfunctioned somehow. I can’t drive my car as it would be traveling way below the speed limit. I did not bring it to my dealer yet.

The turbocharger in this vehicle cracked at around 50,000 miles and my mechanic predicts it will happen again after another 50,000. This makes the vehicle unable to accelerate at unpredictable times, making the safety of the driver of the vehicle, as well as others on the road, compromised. My mechanic believes this is a common problem with GM vehicles of this engine size. Please advise. Thank you.

The contact owns a 2019 Chevrolet Trax. The contact stated that the infotainment screen displayed a blank image while in operation. Due to the failure, the contact the speedometer and other safety features were inoperable while operating the vehicle. The contact also stated that the interior lights flickered on and off while driving. The vehicle was taken to a dealer where a diagnostic test was performed, and the contact was informed that an unknown part on the instrument panel needed to be replaced. The contact was made aware of an unknown recall for similar vehicles; however, the vehicle was not included in the recall. The manufacturer was notified of the failure and provided the contact with similar information. The contact was then referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 51,411.

The turbocharger cracked at only 50,000 miles. My mechanic stated it is a common issue with this engine size.

2 years ago, my mother, previous owner, replaced water pump with dealership in Colorado. The car was around 2.5 years old. And less than 30,000 miles. About 6 months ago my overflow container was so hot it cracked. Idle hot came on. New container was purchased. 2 months less ago my car started to idle hot according to message on speedometer and NO hot temp was visible. Also, no check engine light was on. Water pump went out again. Less than 70,000 miles. Replaced water pump. Thermastat. Thermostat housing AND overflow because warped lid due to HOT. This weekend (XXX) my car has no check engine light, less than 70000 miles. Ran hot again. Smells like an oily sweet smell. Looked at oil cap. Milky substance. Appears head gasket is now out. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owned a 2019 Chevrolet Trax. The contact stated that while driving at approximately 35 MPH when another vehicle was making a right-hand turn crashed into the vehicle's front end and side of the passenger's side front panel. The steering wheel air bag failed to deploy. The contact received a concussion and burns to the left arm. Medical attention was needed. The contact was unsure if the occupants in the other vehicle received any injuries. The vehicle was towed and deemed totaled. The other vehicles received damage to the body of the vehicle as well. A police report was filed. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was 130,000.

While in operación vehicle brakes Apple themselves forcing the motor to work against itself. This has happened multiple times now. The vehicle has 22000 miles on it. It was at BLVD. GMC in Long Beach CA. We were told that the problems was a low battery that cause the computer to act out with brakes. Battery was replaced by them. 1 week later it happens again. Now BlVD. GMC wants to do a Brake Fluid service and replace the computer. I am [XXX] and this is a huge safety concern for me. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

P2138 Throttle/pedal Position Sensor/switch "D"/"E" Voltage Correlation loss of power on the vehicle , gas peedle has been replaced , proplem persits his condition may be caused by water intrusion into the instrument panel (IP) to body harness connector, which carries the APP sensor signals to the ECM/PCM. This water intrusion results in a voltage difference between APP Sensor 1 and APP Sensor 2 that exceeds a predetermined value for more than a calibrated period of time, setting P2138."

When the engine is cold and temperature is Below freezing the car idles rough and burns oil

The steering failed causing the vehicle to not be able to turn left. The dealership replaced the entire steering column to correct the issue. The failure happened while being driven by my daughter nearly causing a crash. She was able to stop and back up in the road as the vehicle would turn right but not left. The issue after the initial incident cleared up and did not affect the vehicle operation until the next day when it happened again. The second occurrence is when we took it in for service. The dealership stated the module in the steering column was failing. The module replacement required the replacement of the steering column.

The contact owns a 2019 Chevrolet Trax. The contact stated while driving 75 MPH, the vehicle lost motive power and decelerated dramatically. The check engine warning light was illuminated. The vehicle was steered to the side of the road and inspected. The vehicle was then taken to the residence. The vehicle was taken to a dealer where it was diagnosed that the turbo had failed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 46,000.

Water has been pooling in the wheel well under trunk of my car undetected due to the covering overlap. Water has been leaking due to the rain from outside in. My back seats were wet, my spare tire was flooded, and a smell has began to set in my car. My cars speed has been slower to increase which can put my response time to dangerous situations slower. I have an appointment on the 10th of January to have my car looked at and I have began a claim with Chevrolet. No warning signs were made present. I had cleaned out a few gallons of water from my trunk last night and again this morning my car was filling up with water due to the rainy season. This website is not letting me upload files.

The contact owns a 2019 Chevrolet Trax. The contact stated that while depressing the brake pedal, the vehicle did not immediately stop, and the braking distance was extended. The contact stated that the rear braking system had malfunctioned and did not properly activate while depressing the brake pedal. The vehicle was taken to the local dealer who diagnosed that rear brake calipers were inoperable. The rear brake calipers were oiled but the failure continued to occur. The manufacturer was not contacted. The failure mileage was 55,000.

The contact owns a 2019 Chevrolet Trax. The contact stated that the speedometer and odometer were not visible while starting the vehicle. The contact stated that there was no warning light illuminated. The contact stated that the failure was intermittent but was a recurring failure. The contact had taken the vehicle to a local dealer; however, the failure was not duplicated. The contact stated that the dealer had replaced the 12-volt battery. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was approximately 84,500.

The contact owns a 2019 Chevrolet Trax. The contact stated that while driving approximately 55 MPH, the check battery light illuminated and the instrument panel lights started flashing before the power steering failed, causing the driver to lose control of the vehicle and drive into a ditch. During the failure, the front seat passenger sustained an injured neck but did not require immediate medical attention. The vehicle was later towed to the home. The cause of the failure was not yet determined. The local dealer was contacted, and a service appointment was scheduled. The manufacturer was not notified of the failure. The failure mileage was 102,000.

The contact owns a 2019 Chevrolet Trax. The contact stated that while his wife was driving at an undisclosed speed, she heard an abnormal sound coming from the hood of the vehicle. The contact’s wife veered off the road to inspect underneath the hood of the vehicle when the radiator cap popped open and burned the contact’s wife. The vehicle was taken to the dealer where it was diagnosed, and it was determined that the cooling fan had malfunctioned. Additionally, the electrical circuits failed and needed to be replaced. The vehicle remained at the dealer where it was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000. The VIN was unavailable.

My touchscreen has been malfunctioning and turning black or has a white haze across the screen. When the screen does this i am not able to use my backup camera as it does not work when this happens. To me it is a safety issue not having the backup camera as i am usually backing out of a place with blind spots and the camera lets me see what is behind my car and a good distance on the side of my car. The infotainment screen has done this to me twice now, once at the end of June 2023 and just on July 8, 2023. I have had issues with the infotainment center before but heard nothing back about it. I took my car to the dealership and showed them the pictures of what is going on with my screen and they said it may need a new touchscreen, my car is only 4yrs old!! I have had issues with this since the 2nd year i owned it and honestly I think it's a Chevy manufacturing problem.

Numerous problems with engine overheating light coming on, leaking coolant, going up hill, car hesitate, car shakes at times.

The contact owns a 2019 Chevrolet Trax. The contact stated while driving 40 MPH, the "Service Brake Assist" message was displayed. The vehicle was taken to the dealer but no cause for the failure was found. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 30,010.

Even after I rotate my tires have a front end alignment and stuff it still poles to the left after driving it for a day but but I am told there is nothing wrong with the car and I'm told everything underneath the car is fine it's been doing this since I bought it with 20,000 miles now it's got 48,000

The contact rented a 2019 Chevrolet Trax equipped with Uniroyal Tires, Tire Line: Tiger Paw, Tire Size: 205/70/R16, DOT Number: (N/A). The contact stated that while driving at approximately 70 MPH, the vehicle started shuddering. The contact pulled off the roadway. Upon inspecting the vehicle, the contact noticed that 9 -inches of tread had detached from the front passenger’s side tire. The vehicle was towed to Hertz Rental where the contact was provided another vehicle. The contact was unsure if the dealer or manufacturer was notified of the failure. The approximate failure mileage was 58,800. The VIN was unavailable.

Upon acceleration above 40 mph, the car starts studdering with little power on acceleration. Releasing and pressing the accelerator until it starts picking up speed. This behavior worsened as the day went on. I had to put my emergency flashers on, while entering the highway ramp. Then it will pick up speed, just not rapidly as normal behavior on the accelerator. The stabletrax light came on, the engine light, tread lights. Then it drives normal until the next time.

The stable link light came on with the engine light and showed the car symbol with tread lines. This is the second time the stable link came on since my ownership. On accelerating the gas pedal, the car starts to studder, and the engine will not pick up speed on the highway. So cars are held up behind you, until it accelerates slowly to the highway speed limit. Between 44mph it starts studdering of power. It feels like a safety issue. It has started studdering at 35mph. I checked for recalls and found a lot of Chevys have this issue, but a different make and model.

The informant system stopped working. Sometimes it goes snowy, then comes back on. Sometimes, especially in hot or cold weather, it goes black. It also effects my my phone connections like my GPS. The screen tells me “can not connect to server”. I travel a lot so all this is very frustrating. I was told it would be around $2000.00 to fix. Also the 2020 Trax I was told has a recall for the same issue, again very frustrating.

Just financed this car on the 18th of February the engine light is constantly coming on and staying on now also the stable light keeps popping on the car is sputtering and shaking and can barely get up speed when driving it's making a funny noise

I have already said what happened and when and outcome it for some reason kicked it out made me start over. I'm attaching a report. I previously last month reported this vehicle