2011 Chrysler 300 Complaint Log

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A LOSS OF POWER STEERING AS THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE VEHICLE WAS BEING DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 21,843.

WHILE TRAVELING ON THE HIGHWAY AT 65 MILES PER HOUR THE RADIO AUTOMATICALLY SHUT OFF AND THE BATTERY SAVER MODE MESSAGE CAME ON THE GAUGE CLUSTER. UPON MY RESEARCH I FOUND MANY WEBSITES WHERE OWNERS OF 2011 CHRYSLER 300 VEHICLES REPORTED THE SAME ISSUES. THE END RESULT WAS A BAD ALTERNATOR. THE CONSENSUS AMONG THE COMPLAINTS IS AT APPROXIMATELY 40,000 MILES THE ALTERNATOR GOES BAD. AS OF 05/30/2014 I HAVE NOT BEEN ABLE TO DRIVE MY VEHICLE. I HAD THE VEHICLE TOWED TO THE DEALERSHIP AND THE SERVICE TECHNICIAN DID STATE THAT THEY HAVE BEEN RECEIVING MANY CALLS REGARDING THIS ISSUE. ON THIS SITE AS OF TODAY THERE ARE ABOUT 7 COMPLAINTS WHICH WERE REPORTED RECENTLY AND WONDER IF THEIR VEHICLES ALSO HAVE THE SAME MILEAGE AS MINE. *TR

WARNING MESSAGE CAME ON STATING BATTERY SAVER MODE. MY RADIO SHUT OFF. COULD NOT BE TURNED ON. BATTERY LIGHT CAME ON. HAVE NOT DRIVEN MY CAR SINCE. *JS

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE ALTERNATOR ASSEMBLY FAILED TWICE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE MECHANIC REPLACED THE ALTERNATOR ASSEMBLY, BUT THE FAILURE RECURRED. THE FIRST TIME THE INSTRUMENT CLUSTER INDICATED A SYSTEM SHUT DOWN AND ALL OF THE GAUGES, WARNING LAMPS, AND SENSORS FLICKERED AS THEN FAILED TO WORK. MONTHS LATER, AFTER THE SECOND ALTERNATOR ASSEMBLY WAS REPLACED, THERE WAS A TICKING NOISE THAT PROGRESSED EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND ATTEMPTED TO SCHEDULE THE RECALL REPAIR MONTHS AGO BEFORE THE FAILURE OCCURRED. THE DEALER INDICATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE CONTACT WAS WAITING FOR THE OEM PART FROM THE DEALER TO SCHEDULE THE RECALL REPAIR AND WAS ALSO WAITING FOR THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 13V118000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIRS WOULD BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. MA 10/5 UPDATED 10/17/2017*CN

THE CHECK ENGINE LITE CAME ON STAYED ON AND THE ENGINE STOPPED. AFTER A SHORT PERIOD OF TIME THE ENGINE STARTED AND THE VEHICLE WAS TAKEN TO THE NEAREST DEALER IN WILMINGTON, NC. THE DEALER FOUND DTC FOR INCORRECT GEAR RATIO AND REPROGRAMMED THE TRANSMISSION CONTROL MODULE. OLD CODE WAS #68065111AF AND THE NEW #WAS 68065111AG. SINCE THAT PERIOD OF TIME WHEN THE VEHICLE SPEED REACHES 40MPH IT SEEMS THAT THE TRANSMISSION WANTS TO DOWNSHIFT. PRIOR TO THE CODE CHANGE IT WAS VERY SMOOTH AND NO PROBLEMS. I HAVE CONTACTED CHRYSLER CUSTOMER SERVICE ON NUMEROUS OCCASIONS FOR A RESOLUTION BUT ALL THEY CAN SAY IS THERE ISN'T A PROBLEM. WHAT HAS CAUSED ME TO SUBMIT THIS PROBLEM IS THE RESPONSE I RECEIVED TODAY ON MY LATEST INQUIRY. I FEEL THAT THIS CONDITION IS A SAFETY HAZARD DUE TO YOU NOT KNOWING HOW THE TRANSMISSION IS GOING TO REACT AT THIS SPEED, WHAT GEAR IS IT POSSIBLY GOING TO SELECT. HAS THIS OR A SIMILAR PROBLEM BEEN SUBMITTED BEFORE. THE DRIVETRAIN IS STILL UNDER WARRANTY BUT IF CHRYSLER CAN'T PROVIDE ADEQUATE TECHNICAL RESPONSES THEN WHAT DO YOU DO. IF ANY ADDITIONAL INFORMATION IS REQUIRED PLEASE CONTACT ME AND I WILL PROVIDE WHATEVER I HAVE.

TL*THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000(ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT THE RIMS WERE DETERIORATED. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,204.

THE PLASTIC DECALS IN THE CHRYSLER SIGN CAME OFF AS I WAS CLOSING THE TRUCK I WENT TO THE FRONT AND THE PLASTIC DECAL OVER THE CHRYSLER SIGN WASN'T THEIR I DON'T KNOW AT WHAT TIME IT FELL OFF. *TR

2011 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO ELECTRICAL ISSUES. *LD THE CONSUMER STATED THE SOME ELECTRICAL FUNCTIONS WOULD NOT OPERATE CORRECTLY, IF AT ALL.*JS

MY CAR HAS BEEN ILLUMINATING THE "BATTERY SAVING MODE" IN THE DASH BOARD FOR THE PAST 3 MONTHS. THEY HAVE REPAIRED IT SAYING THAT I HAVE A BAD ALTERNATOR. WELL IT HAS BEEN IN THE SHOP AND AGAIN THE LIGHT IS ON. I TOOK IT TO THE SHOP AND THEY SAID THEY DIDN'T HAVE TIME TO CHECK IT FOR ME TO MAKE AN APPOINTMENT AND THAT IT WAS SAVE TO DRIVE. *TR

TODAY MY CAR DIDN'T WANT TO OPEN WITH THE REMOTE CONTROL NOR START. I WENT TO THE TRUCK BECAUSE I WAS GOING TO PUT SOME ITEMS I HAD BOUGHT AND THE TRUCK DIDN'T WANT TO OPEN EITHER I HAD TO OPEN THE CAR MANUALLY. THE BATTERY SAVE MODE ILLUMINATION WAS ON. *TR

AFTER BEING REPAIRED 3 TIMES OF THE BATTERY SAVE MODE ILLUMINATION ON THE PANEL AND THE PART REPAIRED WAS THE ALTERNATOR THE BATTERY SAVE MODE STILL CONTINUES TO COME ON AND OFF AND A WEIRD LOUD NOISE COMES FROM THE FRONT ENGINE. I TOOK IT IN TO HAVE IT CHECKED AND THEY TOLD ME TO MAKE AN APPOINTMENT BECAUSE THEY DIDN'T HAVE TIME TO CHECK IT THAT DATE I ASKED IF I COULD STILL DRIVE IT AROUND AND THE SERVICE REPAIR SPECIALIST SAID THEIR WAS NO PROBLEM, I STATED THAT THE MANUAL SAID THE CAR SHOULD NOT BE OPERATED. IT IS A CONCERN BECAUSE THEY ARE NOT WILLING TO WORK WITH ME ON MY SCHEDULE TO TAKE THE CAR IN NOR THEY OFFER TO GIVE ME A RENTAL AND THAT IS BECAUSE I HAVE THE EXTENDED WARRANTY AND IT COVERS A RENTAL. *TR

WHILE DRIVING THE VEHICLE, THE TPMS LIGHT WOULD COME ON AND GO OFF SPORADICALLY. WE STOPPED AT A LOCAL GAS STATION TO CHECK THE PRESSURE AND ALL THE TIRES HAD ADEQUATE PRESSURE. I HAD THE TIRES BALANCED AND ROTATED TO SEE IT THAT WOULD CORRECT THE PROBLEM AND HAD THE FRONT END ALIGNED. THIS STILL DID NOT CORRECT THE PROBLEM. FINALLY FED UP, I TOOK THE CAR TO A LOCAL FIRESTONE TO HAVE THEM CHECK THE SYSTEM. FIRESTONE CHANGED THE SENSOR ON THE FRONT DRIVER SIDE. WHEN I LEFT, THE CAR WAS FINE, NO ERRORS. ON MY WAY TO WORK ON THE FOLLOWING DAY, THE LIGHT CAME ON AGAIN. I RETURNED TO FIRESTONE AND THIS IS WHEN THEY SHARED WITH ME THAT THE SENSOR THAT WAS BAD WAS NOT THE ONE THAT THEY CHANGED, BUT THE ONE IN THE REAR. AS A COURTESY, THEY CHANGED THE REAR SENSOR FREE OF CHARGE. HOWEVER, THE READING ON THE CAR WAS STILL FAULTY. BY THE TIME I GOT TO WORK, THIRTY-FIVE MINUTES LATER, NEITHER OF THE SENSORS THAT FIRESTONE CHANGED WERE READING BY THE CAR. THE TIRE PRESSURE FOR BOTH TIRES READ --. I CALLED A CHRYSLER DEALER IN TACOMA TO HAVE THE CAR CHECKED OUT THERE. I DID NOT TELL THEM THAT I HAD TWO SENSORS CHANGED ALREADY BECAUSE I WANTED TO KNOW WHAT THEIR DIAGNOSIS WAS ON THE CAR. IRONICALLY, THEY SAID THAT I NEEDED FOUR TPMS SENSORS AND IT WOULD COST $900. WHEN MY HUSBAND TOLD THEM THAT I?D ALREADY HAD TWO SENSORS REPLACED, THEY CAME BACK SAYING THAT EITHER THE WORK WAS NOT DONE CORRECTLY OR THEY DID NOT RECODE THE SENSORS TO THE CAR. MY HUSBAND THEN TOOK THE CAR BACK TO FIRESTONE;FIRESTONE PUT FOUR BRAND NEW ORIGINAL CHRYSLER TPMS SENSORS ON THE CAR, FREE OF CHARGE. THE SENSORS STILL WERE NOT READING. THE CHRYSLER SERVICE DEPARTMENT HAD HIM BRING THE CAR IN. THEY CLEARED THE CODES ? THE CAR WAS FINE FOR A LITTLE WHILE. BEFORE I WAS OFF WORK, THE SENSOR ON THE DRIVER FRONT WAS AGAIN READING --. THE CODE WILL CLEAR ITSELF, THEN COME BACK ON. *TR

BATTERY LIGHT CAME ON THE DASH BOARD TOOK INTO THE DEALER SHOP AND UPON ARRIVAL IT SMELLED LIKE BURN. THE ADVISOR WAS A WITNESS. THE OUTCOME IS A BAD ALTERNATOR AGAIN. THEY DON'T KNOW WHAT IS THE CAUSE. IT WAS JUST REPLACED 3 WEEKS AGO. *TR

I WAS DRIVING ABOUT 35 MPH, WHEN A MESSAGE POP UP SAYING THE CAR WAS OPERATING ON RESERVE BATTERY POWER, ABS/ESC, LIGHTS CAME ON FOLLOWED BY THE BRAKE LIGHTS, CAR THEN LOST POWER, I WAS ABLE TO STEER TO A SAFE LOCATION. I BOUGHT A $200. BATTERY, THE CAR IS STILL DEAD, CALL THE DEALER, BUT HAVE NOT TOOK IT DOWN YET. *TR

ALTERNATOR CAUGHT ON FIRE WHILE ENGINE WAS STOPPED\CAR PARKED WHILE DRIVING ON INTERSTATE, THE BATTERY INDICATOR CAME ON, INDICATING A PROBLEM WITH THE CHARGING SYSTEM. I CONTINUED ON TO MY DESTINATION ABOUT 3 MILES. WHEN I TURNED THE CAR OFF, THERE WAS AN OBVIOUS SMELL OF SOMETHING BEING "HOT" AND I RAISED THE HOOD TO SEE IF I COULD SEE IT. THE ALTERNATOR WAS OBVIOUSLY VERY HOT, AND SLIGHTLY SMOKING. ASSUMING IT WAS OK NOW THAT I HAD TURNED IT OFF, I WENT INSIDE THE BUILDING TO CALL THE DEALER. LUCKILY, I CHANGED MY MIND ABOUT TRYING TO DRIVE THE CAR ANY FURTHER AND DECIDED TO HAVE THE CAR TOWED AND WENT OUTSIDE TO WAIT FOR THE TOW TRUCK. WHEN I GOT BACK TO THE CAR, THE ALTERNATOR HAD ACTUALLY CAUGHT ON FIRE AND WAS BLAZING, DROPPING SOME MELTED MATERIALS ONTO A UNDERBODY AIR DAM AND APPEARED TO BE SPREADING. I WAS ABLE TO EXTINGUISH THE FIRE BEFORE ANY MORE DAMAGE OCCURRED. IT APPEARS THAT THE ALTERNATOR IS SEVERELY DAMAGED AND THERE IS SOME WIRING DAMAGE AS WELL AS SOME DAMAGE TO THE SURROUNDING WIRING HARNESS. THERE IS NO DOUBT THAT THIS FIRE WOULD HAVE SPREAD TO THE ENTIRE VEHICLE IN JUST A FEW MINUTES, AS IT APPEARED TO BE SELF-PROPAGATING AND ON ITS OWN WOULD NOT HAVE GONE OUT. *TR

BACK UP CAMERA AT NIGHT TURNS BLUE,BLURRY AND RED. THEY SAY THERE IS NOTHING WRONG WITH IT.

AT 36,000 MILES SEATS AND EXACTLY 1 YEAR AND 11 MONTHS WITH THE CAR THE SEATS ARE BECOMING WOREN AND THEY SAY IT IS NORMAL.

WAS IN A TRIP IN SAN ANTONIO, TX TOWARDS SIX FLAGS THEIR IS HILLS WELL COMING DOWN ONE TO STOP AT THE LIGHT THE CAR DINT WANT TO MAKE A COMPLETE STOP AND THE WAS A VERY UGLY NOISE COMING FROM THE BRAKES AND NO IT WAS NOT THE ANTI-BRAKES BECAUSE THAT SOUNDS DIFFERENT. TOOK IN TO NEAREST DEALER TO TAKE A LOOK AT IT AND THE CAR STAYED OVER NIGHT AND WAS CHECKED TWICE BY A TECHNICIAN AND THEY COULDN'T DUPLICATE THE PROBLEM. THEY DID STATE THAT THEY COULD HEAR SOMETHING BUT COULDN'T FIND OUT WHAT IT WAS. 3 1/2 WEEKS LATER I BROUGHT THE VEHICLE TO SERVICE IN THE DEALER WERE I BOUGHT THE CAR NEW AND THEY TELL ME THAT IT IS THE ROTORS THAT NEED TO BE RECTIFIED BUT ARE NOT SURE IF THAT IS IT OR NOT. THEY ALSO HEAR SQUEAKING ON AND OFF AT DIFFERENT POINTS BUT DONT KNOW WHAT TO DO.

CHECK ENGINE LIGHT CAME ON 2 BLOCKS FROM HOME. PARKED THE CAR. THE NEXT EVENING WE COULD SMELL GAS FROM OUR FRONT PORCH, TEN FEET FROM THE CAR. CURIOUS WE OPENED THE CAR AND THE PASSENGER COMPARTMENT WAS PUNGENT FROM THE ODOR OF GAS. CALLED AAA AND TOWED TO LOCAL CAR REPAIR. PLASTIC CAP ON TOP OF THE FUEL TANK LOCATED BELOW REAR PASSENGER SEAT FAILED, ACCESS TO 2ND FUEL PUMP. THE PLASIC FAILURE ALLOWED GAS LEAK. THE REPAIR SHOP INDICATED THE PLASTIC CAP APPEARED DETERIORATED FROM FUEL. WE HAD THE PUMP AND CAP REPLACED. VERY CONCERNED ABOUT THE MATERIAL IN THE CAP, AND THE DANGER IN THE PASSENGER COMPARTMENT FOR CONSEQUENTIAL GAS LEAK.

I WAS DRIVING A CHRYSLER 300 .I ATTEMPTED TO CHANGE LANES TO MY RIGHT IN FRONT OF BUS. I DID NOT CLEAR IT AND WAS SPUN DOWN SLOPED HILL I WENT THROUGH IRON FENCE JUMPED FOUR FOOT RETAINER WALL AND HIT A STORAGE BUILDING. MY AIRBAGS DID NOT DEPLOY. *TR

2011 CHRYSLER 300C. CONSUMER WRITES IN REGARDS TO FRONT SEAT AIR BAG PROBLEMS RECALL NOTICE. *SMD WHEN THE CONSUMER CONTACTED THE DEALER, TO INQUIRE ABOUT THE RECALL, HE WAS INFORMED CHRYSLER WAS NOT RELEASING THE PARTS, FOR UNKNOWN REASONS. THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED PRIOR TO HIM RECEIVING, THE RECALL NOTICE.

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED HE RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 13V118000 (AIR BAGS ) ON JUNE 2, 2013. THE CONTACT CALLED THE DEALER IN ORDER TO HAVE THE VEHICLE REPAIRED BUT THEY STATED THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED TWO WEEKS LATER AND STATED THEY DID NOT KNOW WHEN THEY WOULD RECEIVE THE PARTS.

TL* THE CONTACT OWN A 2011 CHRYSLER 300. THE CONTACT RECEIVED THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V118000(AIR BAGS). THE RECALL WAS SCHEDULED TO BEGAN ON APRIL 22, 2013. THE REMEDY PART CONTINUED TO REMAIN UNAVAILABLE. THE CONTACT WAS NOTIFIED AND STATED THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PARTS. THERE ARE NO FAILURES AT THIS TIME. THE CONSUMER RECEIVED A RECALL NOTICE REGARDING AN ALTERNATOR ISSUE IN NOVEMBER 2014, AND SHE HASN'T HEARD ANYTHING SINCE. ALSO, SHE EXPERIENCED A PROBLEM WITH THE KEY FOB. THE BATTERY WAS REPLACED THREE TIMES. HOWEVER, SHE CONTINUED TO EXPERIENCED PROBLEMS. UPDATED 03/04/15. *JB

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V118000 (AIR BAGS). THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/30/13*CN UPDATED 01/14/14

RECEIVED RECALL NOTICE N07 REGARDING IMPROPER FRONT AIRBAG WIRING ; HAVE CONTACTED SELLING DEALER ( MILFORD AUTO GROUP LLC, 1470 BOSTON POST RD, MILFORD, CT 06460 ) 3 TIMES. THEY STATE THAT THE PARTS REQUIRED TO REPAIR VEHICLE ARE NOT AVAILABLE FROM CHRYSLER ; THEY TAKE MY PHONE NUMBER AND PUT ME ON A WAITING LIST. NO FURTHER CONTACT FROM THEM SINCE APRIL. *TR

HAS HAD A RECALL SAYING IT CAN CAUSE FIRE IF NOT REPLACE; TOOK IN FOR REPAIR. TIRE GAUGE IS ALWAYS WRONG SHORT FUSE ON ALL LIGHTERS AND COMPONENTS CHECK ENGINE WENT ON AND KNOW THEY ARE TELLING ME THEY NEED TO REPLACE A MALFUNCTIONING CYLINDER HEAD ON A 3.6-LITER PENTASTAR V6 ENGINE.. *TR

WHILE DRIVING AT NIGHT ON A NON ILLUMINATED ROAD THE HEADLIGHT BEAM EXTENDS ABOUT 12 THEN ANGLES TO RIGHT AND LEFT. WHEN TURNING LEFT OR RIGHT THERE IS NO ILLUMINATION TO RIGHT OR LEFT WHEN TURNING. MAKING THE TURN IS LIKE DRIVING INTO A BLACK HOLE. THERE COULD BE A PERSON OR IMPEDIMENT IN THE WAY AND IT CANNOT BE DETECTED. A SOLUTION IS FOR THE HEADLIGHT BEAM TO ANGLE TO RIGHT AND LEFT MUCH CLOSER TO THE FRONT OF THE CAR. I HAVE DISCUSSED THIS WITH CHRYSLER CASE # [XXX] AND DEACONS CHRYSLER, MAYFIELD VILLAGE, OHIO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

BATTERY SIGN CAME ON THE DASH BOARD AND A BAD LOUD NOISE COULD BE HEARD FROM THE OUTSIDE OF THE CAR. TOOK TO DEALERSHIP AND UPON THEIR INSPECTION I WAS TOLD IT WAS A BAD ALTERNATOR AND A BAD BATTERY THEY DIDN'T KNOW WHAT COULD OF CAUSED IT. *TR

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING, THE ABS AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE THEN BEGAN TO DECELERATE INDEPENDENTLY. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE ALTERNATOR HAD SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT THE DRIVER WAS DRIVING 2 MPH WHEN THE VEHICLE SUDDENLY SURGED FORWARD AND CRASHED INTO A TREE. NO INJURIES WERE REPORTED. THE POLICE APPEARED ON THE SCENE AND DETERMINED THAT THE FAILURE WAS DUE TO A MECHANICAL DEFECT. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT REPAIR SHOP, WHERE IT WAS AWAITING REPAIR. THE MANUFACTURER SENT A FIELD ENGINEER TO EXAMINE THE VEHICLE. THE ENGINEER WOULD NOT PROVIDE ANY RESULTS TO THE CONTACT. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 10,875.

2011 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO SAFETY RECALL FOR VEHICLE *TGW THE CONSUMER STATED CHRYSLER FAILED TO NOTIFY HIM ABOUT A MAJOR RECALL AND THEY FAILED TO CORRECT THE RECALL ISSUE IN A TIMELY MANNER. THE CONSUMER CAME ACROSS THE RECALL, BY READING ABOUT IT IN THE NEWSPAPER. AFTER CONFIRMING, HIS VEHICLE WAS INCLUDED IN THE RECALL, THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REPAIRS WERE MADE. RECALL #12V197000 *JB

TL* THE CONTACT OWNS A 2011 CHRYSLER 300 LIMITED. THE CONTACT STATED THAT WHEN DRIVING DOWNHILL, THE HEADLIGHTS WOULD NOT ILLUMINATE THE ROADWAY STRAIGHT AHEAD. IN ADDITION, THE SIDE HEADLIGHTS FAILED. THE HEADLIGHTS WERE NOT ABLE TO BE ADJUSTED. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT THEY COULD ADJUST THE HEADLIGHTS, BUT THE ADJUSTMENT WOULD CAUSE THE HEADLIGHTS TO SHINE TOO BRIGHTLY INTO ON-COMING TRAFFIC.THE CONTACT WAS ADVISED TO PURCHASE AFTER MARKET HEADLIGHTS BUT THE CONTACT DECLINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,900.

TL* THE CONTACT OWNS A 2011 CHRYSLER 300C. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WITHOUT A JUMP-START. THE FAILURE WAS CONSTANT. THE DEALER RESET THE VEHICLE TWICE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 988 AND THE CURRENT MILEAGE WAS 1400.

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT THE WINDSHIELD REAR VIEW MIRRORS EXHIBITED AN ABNORMAL REFLECTION WHICH WOULD BLOCK THE CONTACT'S VISIBILITY OF THE ROADWAY. THE VEHICLE WAS TAKEN TO THE DEALER, TO HAVE THE PROBLEM DIAGNOSED, BUT DECLINED TO GET IT FIXED.. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED TO THE CONTACT THAT THE ISSUE WAS NOT A MANUFACTURING DEFECT AND THAT THEY COULD NOT ALTER THE DESIGN OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50 AND THE CURRENT MILEAGE IS 3,200 UPDATED 03/28/12 *BF UPDATED 04/09/12

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT ENGAGED THE PUSH BUTTON IGNITION DEVICE HOWEVER, THE VEHICLE FAILED TO START. THE BATTERY WAS RECHARGED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR THE MALFUNCTION. THE VEHICLE HAD BEEN AT THE DEALER SINCE DECEMBER 9, 2011 WHERE THEY WERE UNABLE TO PROVIDE A REMEDY FOR THE DEFECT. THE DEALER THEN TRANSPORTED THE VEHICLE TO THE MANUFACTURER WHERE FURTHER INVESTIGATION WAS BEING PERFORMED. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.

TL* THE CONTACT OWNS A 2011 CHRYSLER 300C. THE CONTACT STATED THAT THE MIRRORS WERE EQUIPPED WITH ANTI-GLARE, WHICH COULD NOT BE TURNED OFF. THE CONTACT STATED THAT THE DRIVER SIDE MIRROR AND THE REAR VIEW MIRROR WERE EXTREMELY DARK AND THE CONTACT WAS HAVING DIFFICULTY SEEING OUT THE MIRRORS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CONTACT WAS TOLD THERE WAS NO REPLACEMENT FOR THE MIRRORS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 2,000... UPDATED 02/17/12 *BF

I WAS A PASSENGER IN THE FRONT SEAT OF A RENTAL VEHICHLE AND I WAS AT A COMPLETE STOP AT A SIGN WHEN THE DRIVER SEEMED TO HAVE SOME MEDICAL EPISODE IT WAS A PUSH START IGNITION SO WITH THE FOOT ON THE GAS THE DRIVER SEND US STRAIGHT TOWARDS A BRICK WALL AND I WAS TRYING TO LOCATE AN EMERGENCY BRAKE TURN OFF THE CAR OR STEER THE CAR OUT OF DANGER BECAUSE OF THE TIMING AND THE LACK OF SAFETY FEATURES ACCESSIBLE TO ME AS A RESULT OF THE CAR INGENUITY I SUFFERED MULTIPLE LEG FRACTURES AFTER BEING DRUG ALONG A 45 FOOT DISTANCE NEARLY SEVERING MY LEG FROM MY BODY AND A 20 HR SURGERY COMPLETE WITH SCREWS AND PLATES LACERATIONS FROM AIRBAG AND SEATBELT.

TL* THE CONTACT OWNS A 2011 CHRYSLER 300C. THE CONTACT STATED THAT THE HEAD LAMPS WERE FOGGED ON THE INSIDE OF THE CASING, MAKING IT DIFFICULT TO SEE AT NIGHT. THE DEALER REPLACED THE EXTERNAL LIGHT CASING, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ASSISTED THE CONTACT WITH THE REPAIRS. THE FAILURE MILEAGE WAS 8 AND THE CURRENT MILEAGE WAS 300. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2011 CHRYSLER CONCORD. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS WITH THE HEADLIGHTS ACTIVATED, THE ILLUMINATION BECAME EXTREMELY DIM AND FAILED TO PROJECT LIGHTING TO THE ENTIRE ROAD. THERE WAS A REDUCTION IN THE VISIBILITY WHEN DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE HEADLIGHTS FUNCTIONED NORMALLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100.

FORWARD COLLISION WARNING SYSTEM LIGHT COMES ON AS SYSTEM OFF AND CAUSES IMMEDIATE DECELERATION WHEN NO FRONT END COLLISION WAS IMMINATE RESULTING IN VEHICLE ALMOST BEING HIT FROM BEHIND. THIS HAS HAPPENED 3 TIMES. *KB

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES REGARDING THE FAILURE. THE DEALER STATED THE AIR BAG WIRING CONNECTION WAS LOOSE. THE DEALER TIGHTENED THE AIR BAG WIRES; HOWEVER, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 3,010.

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED BEFORE MOVING FORWARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED WHEN ADDING GASOLINE TO THE FUEL TANK IT WOULD SPILL OUT. THE FUEL FILLER NECK CAUSED THE FUEL TANK TO MALFUNCTION. THE FUEL FUMES WOULD ALSO LINGER IN THE INTERIOR OF THE VEHICLE WHICH MADE HER SICK ON THE STOMACH. THE VEHICLE WAS TAKEN TO THE DEALER ON FOUR OCCASIONS WHERE THEY REPLACED THE FILLER CAP BUT THE FUEL CONTINUED TO SPILL BACK OUT AFTER REFUELING. THE ENGINE LIGHT ALSO CONTINUED TO ILLUMINATE AND WOULD NOT SHUT OFF. EACH TIME THE FAILURE OCCURRED THE DEALER WOULD REPAIR IT UNDER WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 2,506.

TL* THE CONTACT OWNS A 2011 CHRYSLER 300C. THE CONTACT STATED THAT THE KEY FOB FAILED, AND WOULD NOT UNLOCK THE VEHICLE. THE CONTACT WAS ABLE TO ENTER THE VEHICLE AFTER USING THE KEY MANUALLY, BUT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS IN THE PROCESS OF HAVING THE FAILURE DIAGNOSED. THE FAILURE MILEAGE WAS 850.

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE REPAIRS WERE PERFORMED HOWEVER, THE CONTACT WAS NOT ABLE TO CONFIRM THE EXACT REPAIRS. THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE CURRENT MILEAGE WAS 3,000. THE APPROXIMATE FAILURE MILEAGE WAS 20.

AT LESS THAT SIX-HUNDRED MILES ON NEW VEHICLE HAD A FAILURE OF THE ELECTRICAL/ELECTRONIC SYSTEMS CONTROLLING FUEL TO ENGINE. ENGINE MANAGEMENT COMPUTER (ECU) FAULTY, CAUSING EXCESSIVE AMOUNTS OF FUEL TO BE DUMPED INTO ENGINE CYLINDERS.

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE SEAT BELT RETRACTORS FAILED TO FUNCTION PROPERLY. THE SEAT BELT WEBBING BECAME EXCESSIVELY TIGHT WHENEVER SECURING AN OCCUPANT AND WOULD NOT LOOSEN TO ALLOW A LITTLE SLACK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE BOTH SEAT BELT RETRACTORS WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,300.

MY CAR WHEN IT IS IN AN INCLINE AND YOU REVERSE IT MAKE A VERY LOUD STOMP THAT YOU CAN HEAR INSIDE AND OUT. THE INCLINE CAN BE AT A MINIMUM TO HIGH. THIS HAPPENS ON AND OFF . AT THE DEALER THEY TELL ME THAT IS NORMAL. HOW CAN IT BE NORMAL WHEN IT SOUNDS SUPER LOUD THAT OTHERS CAN HEAR IT. KNOW WHEN I BOUGHT THE CAR IT WOULD NOT DO THIS. WHY IS IT DOING IT KNOW? AND ON AND OFF.

SHIFTER WAS SQUEAKY SOUNDED LIKE AN OLD CAR EVERY TIME YOU SHIFTED TO A DIFFERENT POSITION. TOOK IN TO THE DEALER SERVICES CENTER AND WHILE THEY WERE FIXING OTHER ISSUES THEY SAID IT NEEDED TO BE REPLACED SO THEY DID. NOW 6,000 LATER IT SOUNDS THE SAME AND WHEN I TOOK IT IN ONES AGAIN FOR OTHER ISSUES THEY SAID IT NEEDED TO BE REPLACES. APPARENTLY THE SHIFTER IS DEFECTIVE. MY CAR HAS ONLY 36,000 AND HAS BEEN IN THE SHOP 7 TIMES AND ALL DIFFERENT ISSUES.