2016 Chrysler 300 Complaint Log

TL* THE CONTACT OWNS A 2016 CHRYSLER 300. THE CONTACT STATED THAT OVER TIME THE DOOR PANEL LIFTED AND SEPARATED FROM THE DOOR FRAME CAUSING THE LOCKING MECHANISM TO MALFUNCTION ON OCCASIONS. THE FAILURE AFFECTED THE FRONT DRIVER'S AND PASSENGER'S SIDE DOORS. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

A/C BLOWING WARM AIR. CAR IS ONLY 3 YEARS OLD. TOLD I WOULD HAVE TO TAKE IT TO DEALER AND PAY $135 FOR A DIAGNOSTIC PLUS WHAT IT WOULD COST T REPAIR AND RE-CHARGE SYSTEM. I HAVE ANOTHER CAR THAT IS 20 YEARS OLD AND THE A/C STILL WORKS. I FEEL THIS IS A DEFECT IN THE CAR AND I SHOULDN'T HAVE TO PAY FOR IT.

WHILE DRIVING DOWN HIGHWAY THE SUNROOF IMPLODED, GLASS EVERYWHERE, NO OTHER VEHICLE AROUND. CHRYSLER IS REFUSING TO FIX .VEHICLE HAS 22,000 MILES WITH A 3 YEAR 30,000 MILE WARRANTY

WHILE VEHICLE IS ON AND RUNNING "SERVICE AIR BAG SYSTEM" MESSAGE RANDOMLY APPEARS AND DISAPPEARS WHEN THE VEHICLE IS IN PARK OR IN MOTION. SERVICE AIR BAG INDICATOR LIGHT ALSO ILLUMINATES RANDOMLY AFTER MESSAGE IS DISPLAYED AND THEN GOES OUT AFTER A RANDOM AMOUNT OF TIME HAS ELAPSED. TOOK VEHICLE TO LOCAL CHRYSLER DEALERSHIP AND THEY SAID THAT IT MAYBE BE ONE OF SEVERAL KNOWN ISSUES THAT THEY ARE AWARE OF BUT NO RECALLS HAVE BEEN ISSUED ON ANY OF THE POSSIBLE SAFETY ISSUES THAT MAYBE CAUSING THE NOTIFICATION. THEY WOULD NOT BE ABLE TO DO ANYTHING TO THE VEHICLE TO FIX THE PROBLEM FOR SURE AND GUARANTEE THE AIR BAGS ACTUALLY WILL WORK WHEN NEEDED.

TL* THE CONTACT OWNED A 2016 CHRYSLER 300. WHILE DRIVING 60 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. THE MANUFACTURER INSPECTED THE VEHICLE AND THE CONTACT WAS INFORMED THAT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED AFTER REVIEWING THE ELECTRONIC DATA COLLECTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000. *DT

NEEDED REPAIR FOR BRAKE SHRUDDERING AT 51,000KM, FRONT ROTORS HAD TO BE MACHINED, BRAKE PADS WERE MEASURED AS WELL, 8MM LEFT ON FRONT AND 6 ON REAR. FRONT PADS AT 80%, DEFECTIVE FRONT ROTORS. CHRYSLER BRUSHED OFF WARRANTY CLAIM, THEY STATED IT IS ONLY FOR 1 YEAR OR 20,000KM. MUST HAVE BEEN MATERIAL LATENT DEFECT.

TL* THE CONTACT OWNS A 2016 CHRYSLER 300. THE CONTACT STATED THAT THE FRONT AND REAR DOORS PANELS DETACHED FROM THE PANELS AT THE WINDOWS. THE CONTACT STATED THE FAILURE WAS CALLED DE-LAMINATING. THE VEHICLE WAS TAKEN TO HERITAGE CHRYSLER DODGE JEEP RAM OWINGS MILLS (11212 REISTERSTOWN RD SUITE A, OWINGS MILLS, MD 21117 (866) 771-8050) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE PANEL NEEDED TO BE HEATED AND ADJUSTED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 30,000.

I WAS TOLD THAT THE A/C EVAPORATOR UNIT IS NOT WORKING AND NEEDS TO BE REPLACED. SERVICE ADVISOR AT HEMET CHRYSLER ALSO STATED THAT CHRYSLER SENT OUT A PART BULLETIN ON THIS PART SINCE THEY ARE KNOWN TO FAIL, THAT CHRYSLER WILL BE REPLACING THE PART AT THE END OF YEAR WITH NEW PART. THIS IS MY THIRD CHRYSLER VEHICLE THAT IS HAVING THE SAME ISSUE. I CURRENTLY OWN 2015 DODGE CHARGER, 2015 DODGE DURANGO, AND 2016 CHRYSLER 300S THAT I'M HAVING ISSUES WITH. I DID CONTACT CHRYSLER FOR SOME ASSISTANCE SINCE IT'S A $2700 REPAIR SINCE MY VEHICLE IS NO LONGER UNDER WARRANTY AND SINCE I'M HAVING THE SAME ISSUE IN ALL THREE CARS. THEIR NEEDS TO BE A RECALL FOR THIS PART SINCE I THINK THEY KNOW OF HEIR A/C UNITS ARE FAILING.

ON LOW BEAM HEADLIGHTS PRODUCE VERY LOW LIGHT MAKING IT DIFFICULT TO DRIVE AT NIGHT. HIGH BEAMS PRODUCE LOTS OF LIGHT AND IS GREAT. WENT TO DEALER AND WAS TOLD THEY HAVE HAD OTHER COMPLAINTS ABOUT THE HEADLIGHTS. THEY HAVE NO FIX FOR THIS. CALLED FIAT-CHRYSLER CUSTOMER SERVICE AND THEY HAVE NO FIX FOR THIS PROBLEM. MY ONLY FIX AT THIS TIME IS TO DRIVE WITH AT NIGHT WITH HIGH BEAMS ON. I PURCHASED THIS VEHICLE 0N 08/18 AS A PRE OWNED PROGRAM CAR.

THE ROTARY SHIFTER FUNCTIONS IN A MANNER THAT WHEN EXITING THE CAR IT WILL ALLOW YOU TO LEAVE THE VEHICLE WHILE IN GEAR AS WHEN PUSHING THE START BUTTON WILL NOT TURN OFF THE ENGINE UNLESS IT IS IN PARK, IT IS EASY TO FORGET OR OTHERWISE NOTICE THE VEHICLE IS STILL IN GEAR AND RUNNING WHEN EXITING THE VEHICLE, IT HAPPENED TO MY WIFE AND COULD HAVE CAUSED MORE HARM THAN WHAT ACTUALLY HAPPENED AS IT WAS STOPPED BY A TRUCK PARKED AHEAD OF HER!

TL* THE CONTACT OWNS A 2016 CHRYSLER 300. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED, WHICH RESULTED IN A FRONT END COLLISION. THE CONTACT STATED THAT THE POWER STEERING AND AIR BAG INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE FRONT END ON THE DRIVER'S SIDE WAS DAMAGED, BUT THE VEHICLE WAS NOT DESTROYED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT KNEE, CHEST, AND LOWER BACK. THE CONTACT'S WIFE STRUCK HER HEAD ON THE PASSENGER SIDE WINDOW AND SUSTAINED A BACK INJURY. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE VEHICLE WAS NOT DIAGNOSED AT THE TIME. THE DEALER WAS NOT CONTACTED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

THE CAR DRIFTS/ MOVES FORWARD WHILE IN PARK. IT CAUSED AN ACCIDENT WHILE INITIALLY STATIONARY IN A PARKING LOT.

WENT THE DEALER, THEY REPLACED A PART. IT DIDN'T FIX IT BUT MADE IT WORSE . TOKE IT BACK BUT CHRYSLER REFUSED TO FIX IT. STATING THAT IT WAS NOT TOO BAD.

I RECEIVED A NOTICE IN THE MAIL SPECIFYING THAT MY VEHICLE'S AIRBAGS MAY HAVE A RECALL.

I WAS DRIVING ON INTERSTATE 93 IN BOSTON MA. WHEN WITHOUT ANY WARNING THE TRANSMISSION WENT FROM DRIVE INTO PARK AND THE CAR CAME TO A SCREECHING STOP. I WAS FORTUNATE THAT THE VEHICLES BEHIND ME WERE ABLE TO STOP IN TIME. I WAS BARELY ABLE TO DRIVE HOME AND CALLED THE DEALER, AND THEY MADE ARRANGEMENTS TO PICK UP THE VEHICLE BECAUSE I WOULD NOT DRIVE IT. I WAS TOLD THAT THE VALVE BODY WAS NO GOOD. THEY ORDERED THE PART, BUT WHEN THEY INSTALLED IT, I WAS TOLD THAT THAT PART WAS ALSO NO GOOD. THE SERVICE MANAGER SAID THAT THEY EVENTUALLY DID GET THE PART IN AND ADVISED ME THAT THE CAR HAD BEEN REPAIRED. AS OF THIS WRITING, I HAVE NOT PICKED UP THE CAR, AND QUITE FRANKLY I AM EXTREMELY CONCERNED THAT I WOULD NOT BE SO LUCKY IF THIS HAPPENED AGAIN ON THE HWY.

AFTER FUELING MY CAR AND LEAVING THE GAS STATION THE CAR DIES WHEN I COME TO A STOP. I RESTART THE CAR, AND THEY IT STUTTERS, GOES, STUTTERS, AND THEN WILL DIE AGAIN WHEN I COME TO A STOP. THIS IS AT LOW SPEEDS. *TR

ELECTRONIC TRANSMISSION CONTROL. ENGINE STALLING THE LIGHT IS STAYING ON AND THE CAR LOSES POWER (LUGGING) WHILE DRIVING

RECALLS

TL* THE CONTACT OWNS A 2016 CHRYSLER 300. WHILE DRIVING AT A LOW SPEEDS, THE CONTACT DEPRESSED THE BRAKE AND ACCELERATOR PEDALS AT THE SAME TIME AND THE VEHICLE STALLED. THE "ELECTRONIC THROTTLE CONTROL SYSTEM SHOULD BE SERVICED" WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO PLACE THE VEHICLE IN PARK AND RESTART IT TO RESUME DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT HE NEEDED TO KEEP HIS FOOT OFF THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. UPDATED 06/29/17*LJ THE CONSUMER STATED THE FAILURE ONLY OCCURRS AT SLOW SPEEDS. UPDATED 10/19/2017*JS

TL* THE CONTACT OWNS A 2016 CHRYSLER 300. WHILE DRIVING 60 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE CONTACT ALSO DEPRESSED THE BRAKE PEDAL AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE LOST ELECTRICAL POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. UPDATED 09/08/16*LJ *TR

I WAS DRIVING ABOUT 50MPH AND THINGS STARTED SHUTTING DOWN LIKE THE RADIO AND THE INSTRUMENT PANEL SAID THE CAR WAS GOING INTO POWER SAVING MODE. I HAD ABOUT 5 MILES TO MY DESTINATION AND MY CAR STALLED RIGHT BEFORE I GOT THERE BUT I KEPT UP MY SPEED AND WAS ABLE TO COAST IN. I TRIED STARTING IT JUST TO SEE AND GOT NOTHING. TOW TRUCK CAME ABOUT AN HOUR LATER AND I WAS ABLE TO START IT TO BACK IT UP BUT WHEN I TURNED IT OFF, IT WOULD NOT START AGAIN. EVEN BEING A WOMAN I KNEW THIS WAS NOT A CASE OF DEAD BATTERY AS IT HAPPENED WHILE DRIVING. MY CAR WAS TOWED TO MY MECHANIC AND SURE ENOUGH, THE ALTERNATOR WAS BAD ON A 4 YEAR OLD CHRYSLER WITH APPROXIMATELY ONLY 30,000 MILES! APPARENTLY THERE IS A RECALL ALREADY ON MY SAME YEAR/MAKE/MODEL HOWEVER "SUPPOSEDLY" THE HEMI'S WEREN'T AFFECTED.

THIS CAR HAS THE ROTARY DIAL FOR TRANSMISSION SELECTION. I PULLED THIS CAR HAS A ROTARY DIAL FOR THE SHIFTER. I PUT THE VEHICLE IN PARK AND EXITED THE CAR TO CLOSE A GATE. AS SOON AS I EXITED THE VEHICLE IT BEGAN TO ROLL BACKWARDS. I COULD NOT GET BACK IN THE VEHICLE IN TIME TO STOP IT FROM EXITING THE GARAGE. THE DRIVER'S DOOR CAUGHT ON THE GARAGE DOOR PILLAR TURNING IT 180 DEGREES AND PUSHING IT INTO THE FRONT FENDER. DAMAGE TO THE VEHICLE WAS $3210.05. SINCE THE REPAIRS WERE COMPLETED, THE SAME PROBLEM HAS OCCURRED TWO ADDITIONAL TIMES, FORTUNATELY WITH NO DAMAGE. A FAULTY DESIGN FOR SURE.

THE TRANSMISSION WILL NOT SHIFT WHEN REQUIRED. THE VEHICLE WAS GOING AROUND A CORNER, AT APPROXIMATELY 15-20 MPH THE TRANSMISSION HESITATED. I ACCELERATED BUT THE TRANSMISSION WOULD NOT DOWNSHIFT. I FLOORED THE ACCELERATOR AND NOTHING HAPPENED. THE VEHICLE CONTINUED AT THE SAME SPEED OF 15-20 MPH. I WAS ALMOST SIDESWIPED IN THE PROCESS. I REMAINED ON THE ACCELERATOR FOR ALMOST 30 SECONDS AND THE VEHICLE NEVER INCREASED SPEED OR SHIFTED GEARS. THIS IS NOT THE FIRST FAULTY EXPERIENCE WITH THE VEHICLE BUT THE FINAL STRAW FILING A COMPLAINT. I HAVE HAD NUMEROUS ISSUES WITH THE TRANSMISSION UP SHIFTING, DOWN SHIFTING, AND HESITATIONS OF THIS TRANSMISSION.

I RENTED A CAR FROM FOX CAR RENTAL AND I WAS RENTING 2016 CHRYSLER 300 MY DREAM CAR HAS I WAS DRIVING TURNED RIGHT ON A RESIDENTIAL STREET THE REAR SHIFT BY IT SELF THE NOB TURNED WHEN I PRESSED ON THE BREAKS I GOT REAL SCARED AND I WENT BACK TO THE CAR RENTAL AND TOLD THE MANGER THAT THIS CAR THAT IS A 2016 CAR THEY JUST RECEIVED NEEDED TO BE RETURNED TO THE DEALER CAUSE IT MALFUNCTION WHEN I PRESS THE BREAKS THE NOB OF THE 2016 CHRYSLER 300 GEAR SHIFT CHANGED GEAR ON ITS OWN. I WAS ONLY GOING 5MPH THAT IS VERY DANGEROUS ESPECIALLY IF YOU ARE DRIVING IN A DOWN STIFF ROAD OR STREET I DO NOT THINK THE NOB GEAR DOES NOT LOCK SO IT CHANGED REAR ON ITS OWN WHEN YOU DO A SUDDEN BREAK