2007 Chrysler Crossfire Complaint Log

The contact owns a 2007 Chrysler Crossfire. The contact received a recall notice from the manufacturer for NHTSA Campaign Number: 16V081000(Air Bags). The contact had taken the vehicle to several local dealers, where the contact was informed that the special tool needed to complete the recall repair was unavailable. The contact stated that the air bag warning had illuminated recently. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted, but the contact had not received a call back. The failure mileage was 17,726.

The contact owns a 2007 Chrysler Crossfire. The contact was advised of NHTSA Campaign Number: 16V081000 (AIR BAGS). The vehicle was taken to several dealers; however, the dealers refused to complete the recall repair. The contact was informed that since the vehicle was an older model, the dealers did not have the appropriate equipment to code the vehicle. The vehicle was not repaired. The manufacturer was made aware of the issue and advised the contact that a Takata field inspector would reach out. The contact was informed that the air bag sensor had failed; however, due to the age of the vehicle and the equipment not being available, the air bag sensor would fail. The failure persisted, and the vehicle remained at the residence unrepaired. The vehicle was no longer driven out of safety concerns. The failure mileage was approximately 13,400.

My car has 47,800 miles on it and is a convertible. Its a known problem among crossfire owners and it hasn't been resolved. The problem is the rear window is coming undone and just falls out. The dealerships won't fix it and auto repair shops want thousands of dollars. It's not only a quality issue but a HUGE safety issue as well. If that window was to fall while someone is driving the car it could injure them while they are driving or possibly fall onto the road and causing countless problems and injuries to the other motorists driving behind the car. Its not an issue of the owner of the car being negligent or miss using the vehicle, its a quality and safety issue.

Hello, I have installed Ground Control adjustable camber arms on my vehicle to permit camber adjustment to within factory recommendations. These same model camber arms are failing on a number of vehicles which are identical to mine (Chrysler Crossfire). My vehicle has not yet failed. A photo is attached. They pose an extreme safety hazard, as they can cause complete loss of vehicle control. There have been no injuries yet, but it is only a matter of time. Thank you for considering my report.

CONVERTIBLE TOP REAR WINDOW SEPARATED FROM THE TOP. CALLED CHRYSLER CUSTOMER CARE. NOTHING THEY COULD DO. NO WARRANTY. NO RECALL. IN MOTION WHEN SEPARATED ON RURAL ROAD. *TR

ON MAY 18, 2020 AS I WAS DRIVING AT ABOUT 25 MPH, I HEARD A SCRAPING NOISE COMING FROM THE REAR GLASS AREA. I PULLED OVER TO DETERMINE WHAT WAS THE PROBLEM. I THEN NOTICED THE REAR GLASS WINDOW HAD FALLEN INTO THE CAR, HELD INTACT BY THE REAR DEFROSTER CORD CATCHING IT AND LOOSELY DANGLING IN THE BREEZE. I INFORMED CHRYSLER OF THIS PROBLEM (CHRYSLER CUSTOMER HOTLINE 1-800-992-1997, CASE NUMBER 76293394), BUT THEY OFFERED NO ASSISTANCE, EVEN THOUGH I HAVE RESEARCHED THIS ISSUE AND HAVE FOUND MANY COMPLAINTS THROUGH GOOGLE AND YOUR OWN WEBSITE, NHTSA.GOV. IF I HAD BEEN DRIVING AT AN INTERSTATE SPEED OF 65 MPH, THE GLASS COULD HAVE ENTERED THE VEHICLE AND KILLED ME! I HAVE ALSO LEARNED THAT CHRYSLER GAVE A 10 YEAR/100,000 MILE WARRANTY TO OWNERS OF 2005 CROSSFIRES WITH THE SAME ISSUE! I DEMAND NOT ONLY AN APOLOGY FROM CHRYSLER ALONG WITH A NO CHARGE REPAIR OF THIS CONDITION, BUT ALSO THE SAME TREATMENT 2005 OWNERS RECEIVED, THE 10 YEAR/100,000 MILE WARRANTY. THIS VEHICLE HAS BEEN METICULOUSLY MAINTAINED SINCE DELIVERY, DRIVEN SPARINGLY, AND GARAGED NIGHTLY. THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE. WITHOUT WARNING, THE REAR WINDOW FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE CONSUMER STATED THE REAR WINDOW CAME COMPLETELY UNGLUED FROM THE CONVERTIBLE TOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT SHOP TO REGLUE THE WINDOW. THERE WAS NO GUARANTEE THE FAILURE WOULD NOT RECUR. *JS *BF *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE CONVERTIBLE. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR WINDOW OF THE CONVERTIBLE TOP DETACHED FROM THE VEHICLE. A DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

REAR WINDSHEILD BECAME UNGLUED FROM MY CONVERTABLE TOP. CALLED CHRYSLER CUSTOMER CARE. THEY SET AN APPOINTMENT WITH A LOCAL DEALER TO CHECK OUT. THEY TOLD ME NOTHING THEY CAN DO FOR ME TO COVER MY PROBLEM. I WAS TOLD THAT IN 2005 THEY COVERED THEM BUT ONLY THAT YEAR. ALL TOPS ARE MADE THE SAME REGUARDLESS OF YEAR. THEY TOLD ME ONLY SOME STATES IT WAS COVERED FOR 2005. I AM NOW LIVING IN FLORIDA, WHICH IS ONE OF THOSE STATES. I FOUND FORAMS ONLINE WITH PLENTY OF COMPLANTS ABOUT THIS PROBLEM. THE DEALER WAS IN CONTACT WITH CHRYSLER AND WAS TOLD IT WAS NOT COVERED.

TL-CONTACT OWNS A 2007 CHRYSLER CROSSFIRE - PURCHASED VEHICLE USED BACK IN 2016 AND DEALERSHIP SOLD VEHICLE WITHOUT AIRBAGS --- OLD AIRBAGS WERE TAKEN OUT OF VEHICLE BEFORE IT WAS SOLD. CONTACT BROUGHT VEHICLE BACK TO DEALERSHIP WHEN RECALL NOTICE WAS RECEIVED --- MECHANIC STATED TO CONTACT THAT THERE WERE NO AIRBAGS IN VEHICLE. CONTACT HAS VEHICLE STILL. NEW AIRBAGS WERE PUT INTO VEHICLE . CB

2007 CHRYSLER CROSSFIRE. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE AIRBAG RECALL. THE CONSUMER WAS ADVISED THE PART THAT FAILED WAS NOT INCLUDED IN THE RECALL REPAIR. UPDATED 10/3/2017*JS

TL* THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO RYDELL CHRYSLER DODGE (700 SAN FERNANDO RD, SAN FERNANDO, CA 91340, 866-733-3506) WHERE A DIAGNOSTIC TEST WAS NOT PERFORMED; HOWEVER, THE AIR BAGS WERE REMOVED AND REPLACED. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO SIMI VALLEY CHRYSLER DODGE JEEP RAM (2350 FIRST ST, SIMI VALLEY, CA 93065 (805) 581-9090) WHERE IT WAS DIAGNOSED THAT THE ORC MODULE MALFUNCTIONED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 28,777. *TT *TR*JB

REAR GLASS OF SOFTOP HAS COME LOOSE FROM MATERIAL. THIS IS A DANGEROUS ISSUE SINCE THE CAR ABLE TO BE DRIVEN SAFELY. 2005 CARS OF SAME MAKE AND MODEL HAS HAD AN EXTENDED WARRANTEE PROVIDE TO IT, WITH MANY OWNERS RECEIVING FULL REPLACEMENT OF SOFT TOP AT NO COST TO THEM. THIS HAPPENDED WHILE THE CAR WAS STATIONARY, SITTING IN MY GARAGE, IN JACKSONVILLE FL. I AM THE ORIGINAL OWNER OF THIS CAR AND THIS CAR WAS DELIVERED IN WHAT 'CHRYSLER' HAS DEEEMED TO BE 'HOT WEATHER STATES' (FL) FROM THEIR 2005 REPLACEMENTS OF THE SAME EXACT ISSUE.

TL* THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - I HAVE CONTACTED NHTSA SEVERAL TIMES REGARDING A FIX OR EVEN A TEMPORARY FIX FOR MY VEHICLE YET I STILL CANNOT GET A RESPONSE. THIS IS BECOMING MORE AND MORE FRUSTRATING AND I SHOULD NOT HAVE TO WAIT THIS LONG FOR SOME SORT OF RESPONSE. I SHOULD AT LEAST BE GIVEN A TEMPORARY FIX OR THE OPTION TO HAVE A BUY-BACK WITH THE CAR. PLEASE RESPOND WITH ANY ASSISTANCE REGARDING THIS MATTER.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE A 2007 CHRYSLER CROSSFIRE CONVERTABLE. AS I WAS DRIVING I NOTICED A WEIRD CHANGE OF NOISE, I SOON REALIZED THAT THE REAR WINDOW WAS 75% DETACHED AND FLOPPING AROUND HELD BY THE DEFROSTER CONNECTION! I WAS ABLE TO SAFELY COME TO A STOP BEFORE IT FLEW OUT OR SHATTERED. CHRYSLER EXPLAINED TO ME THAT THE 10 YEAR 100,000 EXTENDED WARRANTY FOR REAR GLASS ON CHRYSLER CONVERTABLES DOES NOT APPLY TO MY VIN NUMBER? HOW CAN IT APPLY TO SOME AND NOT ALL???? THAT IS UNACCEPTABLE THERE ARE MANY COMPLAINTS FOR THE SAME PROBLEM. THEY OBVIOUSLY KNOW THIS IS A KNOWN DEFECT. ARE THEY WAITING TO CAUSE AN ACCIDENT WHERE THERE IS LOSS OF LIFE? PLEASE HELP

I HAVE A 2007 CHRYSLER CROSSFIRE CONVERTABLE. I WALKED OUT TODAY IN MY DRIVEWAY TO FIND MY REAR GLASS WINDOW ON MY CAR HAS DETACHED FROM THE TOP. HAD THIS HAPPENED WHILE DRIVING IM SURE I COULD HAVE CAUSED A SERIOUS ACCIDENT. I CALLED CHRYSLER AT 800-247-9753 AND GAVE THEM MY VIN NUMBER AFTER GOING ONLINE AND SEEING MANY PEOPLE WITH 2005 THRU 2008 CHRYSLER CROSSFIRES REAR WINDOW DETACHED. THEY EXPLAINED TO ME THAT TH 10 YEAR 100,000 EXTENDED WARRANTY FOR REAR GLASS ON CHRYSLER CONVERTABLES DOES NOT APPLY TO MY VIN NUMBER. THAT IS UNACCEPTABLE THEY ARE AWARE OF MANY COMPLAINTS FOR THE SAME PROBLEM. THEY OBVIOUSLY KNOW THIS IS A KNOWN DEFECT. ARE THEY WAITING TO CAUSE AN ACCIDENT WHERE THERE IS LOSS OF LIFE? PLEASE HELP

GLUE FAILED ON REAR WINDOW GLUED TO CONVERTIBLE CANVAS TOP. VEHICLE WAS STATIONARY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE CONVERTIBLE. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT FELT A BREEZE AND NOTICED THAT THE REAR WINDOW HAD DISENGAGED FROM THE FRAME OF THE VEHICLE. THE DEALER DIAGNOSED THAT THE ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

TAKATA AIRBAG: THE DRIVERS SIDE AIRBAG CAN RUPTURE, RESULTING IN INJURY OR DEATH. HOWEVER, CHRYSLER INDICATES THAT A REMEDY IS NOT AVAILABLE, AND HAS DISABLED THE AIRBAG, RENDERING THE VEHICLE UNDRIVEABLE WITHOUT PUTTING THE DRIVER AT UNACCEPTABLE RISK. DEALERSHIP INDICATES THAT THEY HAVE NO TIME FRAME FOR REPAIR, AS A SUITABLE REPAIR HAS NOT BEEN IDENTIFIED AND THEY DO NOT KNOW WHEN IT WILL BE RESOLVED.

WHILE DRIVING I HEARD A BANG IN THE BACK AND SUDDEN CHANGE OF AIR IN THE CABIN - REAR WINDOW IN MY 2007 ROADSTER SEPARATED FROM THE TOP AND FELL INSIDE - THE ONLY THING THAT PREVENTED IT FROM HITTING ME IN THE HEAD WAS THE ELECTRIC WIRE (DEFROSTER) THAT WINDOW IS ATTACHED TO. I HAD TO GO BELOW SPEED LIMIT TO MAKE IT HOME SAFELY. CHRYSLER DEALERSHIP SAID THERE WAS NOTHING THEY CAN DO AND IT WOULD COST OVER $1,500 TO GET IT REPLACED, BUT TOPS ARE ON BACK ORDER RIGHT NOW AND IT WILL TAKE SEVERAL WEEKS TO GET IT IN. AFTER RESEARCH - SEEMS UNFAIR THAT A KNOWN PROBLEM THAT ALL OWNERS OF THIS CAR FACE WAS NOT ADDRESSED BY THE COMPANY.

TL* THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/22/16*LJ UPDATED 0928/16.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE VIN TOOL CONFIRMS PART NOT AVAILABLE. ...UPDATED 09/12/16 *BF UPDATED 09/20/16.*JB

TAKATA RECALL RECEIVED RECALL NOTICE OVER 8 MONTHS AGO/RECALL INFORMATION STATES ,IN PART, "MAY RESULT IN ADDITIONAL INJURY OR DEATH TO VEHICLE OCCUPANTS" THE SERIOUSNESS OF THIS RECALL SHOULD MERIT A QUICKER RESPONSE/EXTREMELY DISAPOINTING

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/08/16*LJ *JS

TAKATA RECALL APRIL 6, 2016. EIGHT MONTHS WITH NO SOLUTION. RECALL STATES MAY CAUSE DEATH. NEED CAR THAT I CAN DRIVE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/07/2017*CT UPDATED 02/08/17.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 05/11/17 *BF *CN

"TAKATA RECALL" FCA FAILED TO REMEDY WITHIN REASONABLE TIME. MORE THAN 6 MONTHS SINCE S15/NHTSA 16V-081 RECEIVED. CAN NOT DRIVE CAR "MAY RESULT IN INJURY OR DEATH". LOANER CAR NOT BEING OFFERED. WE NEED HELP WITH FAIR SOLUTION BY THIS CORPORATION.

RECEIVED FROM CHRYSLER AN AIR BAG RECALL NOTIFICATION OVER 6 MONTHS AGO. IN NOTIFICATION SAID THE PART IS NOT AVAILABLE NOW. SAID THAT I WOULD NOTIFIED WHEN PART BECOMES AVAILABLE FOR FREE REPLACEMENT. HAVE RECEIVED NOTHING. THE PERIOD TO GET PART IS TOO LONG. THIS A KEY SAFETY ISSUE AND THE PART SHOULD HAVE ALREADY BEEN MADE AVAILABLE.

"TAKA RECALL" MY CAR IS 9 YEARS OLD AND DEALERS KEEP TELLING ME THAT THEY STILL DON"T HAVE THE PARTS OR THE PEOPLE TO REPLACE THE AIR BAGS HOW MUCH LONGER DO I HAVE TO WAIT.

THE REAR WINDOW IS SLOWLY BUT SURELY SEPARATING FROM THE CONVERTIBLE TOP.

WHILE PARKED, THE REAR CONVERTIBLE TOP GLASS WINDOW SEPARATED FROM THE FROM THE FABRIC AND IS HANGING DOWN-- OBSTRUCTING REAR VISION, PREVENTING TOP OPERATION, AND MAKING THE CAR NOT WEATHER TIGHT.

I'M "COPYING/PASTING" SOMEONE ELSE'S WORDS AS THEY HAVE DESCRIBED EXACTLY WHAT I'M EXPERIENCING! I BOUGHT THIS VEHICLE IN SEPTEMBER, 2013 AND HAVE JUST NOW EXPERIENCED THE FOLLOWING PROBLEM. I'VE ALSO DONE AN ONLINE SEARCH & CAME ACROSS THIS SITE W/OTHER COMPLAINTS FILED! I WILL KEEP LOOKING FOR OTHER SITES TO FILE THE SAME COMPLAINT UNTIL SOMETHING IS DONE! "I OWN A 2007 CHRYSLER CROSSFIRE ROADSTER (CONVERTIBLE). THE GLASS IN THE REAR WINDOW IS SEPARATING FROM THE CANVAS TOP. THE TOP HAS NO SIGNS OF DAMAGE IN ANY OTHER AREA. THE DEALER IS TELLING ME THAT IT NOW NEEDS A NEW TOP AT A COST IN EXCESS OF $2,000. AFTER DOING RESEARCH, I DISCOVERED THAT THIS IS A VERY COMMON PROBLEM AND APPEARS TO BE A MANUFACTURING DEFECT IN THE ADHESIVE USED TO CONNECT THE TWO PIECES. THERE WERE APPARENTLY MANY COMPLAINTS ABOUT THE 2005 VERSION OF THIS CAR, SO CHRYSLER HAS EXTENDED THE WARRANTY TO 100,000 MILES...AND COVERED THE REPLACEMENT OF THE TOPS ON THOSE CARS. FOR SOME REASON THEY ARE REFUSING TO DO SO ON THE 2007 MODEL. I CAN SEE ONLINE THAT MANY PEOPLE HAVE THIS SAME PROBLEM WITH THIS CAR BUT PERHAPS ENOUGH COMPLAINTS HAVE NOT BEEN FILED. PLEASE DOCUMENT MY CLAIM IN THE HOPES THAT CHRYSLER WILL STAND BY THEIR PRODUCT AND REPAIR THIS DEFECTIVE ROOF. THE CAR IS IN OTHERWISE PERFECT SHAPE AND IS DILIGENTLY TAKEN CARE OF....IS GARAGED KEPT." *TR

I OWN TWO CROSSFIRE CONVERTIBLES; A 2005 AND 2007. IN 2010 MY GLASS FELL OUT OF MY REAR TOP IN THE 2005 CROSSFIRE AT THE AIRPORT . WHEN I GOT BACK IT HAD FALLEN COMPLETELY OUT EXCEPT FOR THE CORD CONNECTING THE DEFOGGER. THIS DAMAGED A COMPUTER PART WHICH COST OVER $1000 IN THE TRUCK FROM WATER. ANYWAY IN JULY OF 2014 THE EXACT SAME THING HAPPENED TO MY 2007 CROSSFIRE CONVERTIBLE. OVER A PERIOD OF A FEW DAYS THE REAR GLASS JUST FELL COMPLETELY OUT. THE GLUE JUST GAVE WAY. ( WHAT EINSTEIN THOUGHT ANY GLUE WOULD HOLD A HEAVY PLATE GLASS WINDOW TO CANVAS ANYWAY). BOTH OF THESES CARS HAVE BEEN ONLY GARAGE KEPT. ANYHOW I TOOK THE CAR TO CHRYSLER AND THEY TOLD ME I WOULD HAVE TO PAY $2540 TO GET A NEW TOP EVEN THOUGH I HAD THE EXTENDED BUMPER TO BUMPER INSURANCE PROTECTION. THE PLAN APPARENTLY DID NOT COVER THE TOP BECAUSE IT WAS CONSIDERED UPHOLSTERY. I PROCEEDED TO TELL THEM THE EXACT SAME THING HAPPENED TO THE 2005. WELL BEHOLD TO MY DELIGHT THERE WAS SO MANY COMPLAINS ON THE 2005 TOP CHRYSLER HAD PUT AN EXTENSION OF THE WARRANTY TO 100,000 OR 10 YEARS. THE 2005 HAD ONLY 40,000 MILES PUT I HAD PURCHASED IN JULY OF 2004 SO I HAD JUST UNDER A MONTH LEFT UNDER THE EXTENDED WARRANTY. SO BY COMPLAINING ABOUT THE 2007 I GOT A NEW TOP ON THE 2005. COURSE NO ONE AT CHRYSLER WOULD HAVE LET ME KNOW , I FOUND OUT ONLY BY CHANCE. A RELIABLE COMPANY WOULD HAVE SENT OUT A WRITTEN NOTICE. I ALSO FIND OUT THAT THE 2007 HAS NO SUCH 100,000 EXTENDED WARRANTY SO I HAVE BEEN DRIVING A CAR WITHOUT A PROPER REAR WINDOW BECAUSE I AM STILL WAITING FOR CHRYSLER TO FIX THE OBVIOUS MANUFACTURE DEFECT. WHY WOULD THEY FIX THE 2005 AND NOT THE 2007 WHICH IS TWO YEARS NEWER WITH THE EXACT SAME PROBLEMS ? MY FAMILY HAVE OWNED NEARLY A DOZEN CHRYSLERS OVER THE YEARS BUT I THINK THE PROBLEMS WITH THESE WINDOWS MAY BE ENOUGH TO KEEP MY FROM EVER BUYING ANOTHER. IT IS JUST POOR BUSINESS.

I PURCHASED A 2007 CHRYSLER CROSSFIRE ROADSTER CONVERTIBLE USED 14.500 MILES IN 2//2014 THIS WAS MY DREAM CAR, ON 7/7/2014 ME AND MY WIFE WHERE HEADING OUT FOR DINNER, AS WE APPROACH THE CAR SOMETHING DID NOT SEEM THE RIGHT AS WE FURTHER INSPECTED THE CAR THE BACK WINDOW WAS LAYING BEHIND THE TWO SEATS, WE LOOKED AT EACH OTHER THINKING SOMEBODY MUST OF BROKE INTO CAR, AT THIS POINT I FURTHER INSPECTED CAR IT WAS OBVIOUSLY THE SEAL LET LOOSE SO WE DECIDED TO DINE IN, AFTER DINNER I DECIDED TO GOOGLE THE ISSUE, TO MY SURPRISE, THIS WAS A VERY COMMON PROBLEM. THIS HAS BEEN GOING ON SINCE THEY STARTED BUILDING THE CROSSFIRE. I WAS EVEN MORE SHOCKED TO FIND OUT THAT CHRYSLER DID NOT ADDRESS THIS PROBLEM. THEN I THOUGHT IT MUST BE A FACTORY RECALL FOR A SAFETY PROBLEM, AND WE DIDN'T RECEIVE IT YET SEEING WE JUST PURCHASED THE CAR. THIS ISSUE HAS BEEN EATING AT ME SO I CALLED CHRYSLER TO VOICE MY CONCERNS THEY EXPRESS THAT THIS WAS NOT THEIR PROBLEM. I'M GLAD THAT MY WIFE WAS NOT DRIVING WITH OUR GRANDBABY SEEING THAT CHILD SEATS FACE BACK . I WAS PROUD THAT THE GOVERNMENT BAILED OUT CHRYSLER. BUT THIS EXPERIENCE IS THE REASON THEY WENT BELLY UP AND BANKRUPT IN THE PAST KEEP YOUR EYES ON HOUSTON TEXAS CRAIGSLIST, BECAUSE I REFUSE TO OWN A CAR THAT ENDANGERS MY FAMILY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING DOWN THE ROAD I NOTICED A LOT OF ROAD NOISE COMING FROM THE REAR AREA AND FOUND THAT THE REAR WINDOW GLASS WAS COMING DETACHED FROM THE TOP FABRICK. OVER THE NEXT TWO WEEKS THE WINDOW AND ALMOST COMPLETELY COME APART FROM THE TOP. I HAVE FOUND THAT CHRYSLER HAS OFFERED THROUGH THEIR TSB-23035-11 REVA SERVICE BULLETIN TO COVER THIS PROBLEM ON 2005 MODELS UP TO TEN YEARS OR 100,000 MILES. MY PROBLEM IS IDENTICAL TO THE 2005 AND I ONLY HAVE ABOUT 57,000 MILES ON THE VEHICLE BUT THEIR CUSTOMER SATISFACTION CENTER ONLY REFERED ME TO THE DEALER WHO HAS STATED THAT THE TOP NEEDS TO BE REPLACED AT A COST OF $1650 TO ME WITH NO ASSISTANCE FROM CHRYSLER. THE TOP IS IN EXCELLENT CONDITION AND IT IS UNREALISTIC THAT THIS SHOULD BE ANYTHING BUT A MANUFATURING DEFECT. I HAVE SEEN ON THE INTERNET THAT MANY OTHER CROSSFIRE OWNERS HAVE THE SAME ISSUE AS I HAVE. *TR

I OWN A 2007 CHRYSLER CROSSFIRE ROADSTER (CONVERTIBLE). THE GLASS IN THE REAR WINDOW IS SEPARATING FROM THE CANVAS TOP. THE TOP HAS NO SIGNS OF DAMAGE IN ANY OTHER AREA. THE DEALER IS TELLING ME THAT IT NOW NEEDS A NEW TOP AT A COST IN EXCESS OF $2,000. AFTER DOING RESEARCH, I DISCOVERED THAT THIS IS A VERY COMMON PROBLEM AND APPEARS TO BE A MANUFACTURING DEFECT IN THE ADHESIVE USED TO CONNECT THE TWO PIECES. THERE WERE APPARENTLY MANY COMPLAINTS ABOUT THE 2005 VERSION OF THIS CAR, SO CHRYSLER HAS EXTENDED THE WARRANTY TO 100,000 MILES...AND COVERED THE REPLACEMENT OF THE TOPS ON THOSE CARS. FOR SOME REASON THEY ARE REFUSING TO DO SO ON THE 2007 MODEL. I CAN SEE ONLINE THAT MANY PEOPLE HAVE THIS SAME PROBLEM WITH THIS CAR BUT PERHAPS ENOUGH COMPLAINTS HAVE NOT BEEN FILED. PLEASE DOCUMENT MY CLAIM IN THE HOPES THAT CHRYSLER WILL STAND BY THEIR PRODUCT AND REPAIR THIS DEFECTIVE ROOF. THE CAR IS IN OTHERWISE PERFECT SHAPE AND IS DILIGENTLY TAKEN CARE OF....IS GARAGED AT NIGHT AND DURING THE BUSINESS DAY. HELP! *TR

I'D LIKE TO REPORT THE BACK WINDOW STARTING TO BECOME UNGLUED FROM THE CONVERTIBLE TOP! I HAVE READ MANY REPORTS ABOUT THIS HAPPENING TO THE 2005'S AND 2007'S. IT DOESN'T SEEM TO BE COVERED AND THERE HAS BEEN NO RECALL. SOMETHING SHOULD BE DONE! THIS IS AN EXPENSIVE THING TO FIX AT THE DEALER, REPLACING THE WHOLE TOP!!*JB

ONE DAY, WHILE THE CAR WAS PARKED, I NOTICED THE REAR WINDOW GLASS WAS FALLING OFF OF THE CONVERTIBLE TOP.THE GLUE THAT HELD THE GLASS WINDOW IN PLACE HAD COMPLETELY FAILED. *TR

WE PURCHASED THE VEHICLE ON 05/20/13. THE LIGHT THAT WARNS OF AN AIR BAG PROBLEM WAS ON. WE TOOK IT TO FEENY CHRYSLER,DODGE JEEP IN GAYLORD MICHIGAN ON 06/10/13. THEY FOUND THAT MICE HAD CHEWED SOME OF THE WIRES. THEY REPAIRED THE WIRES AND REMOVED SOME MOUSE NESTS THAT THEY FOUND. HOWEVER THE AIR BAG LIGHT WAS STILL ON AND THEY SAID WE NEEDED A NEW AIR BAG MODULE. WE DROPPED THE VEHICLE OFF AGAIN ON 06/26/14 TO HAVE THEM CHECK THE AIR BAG LIGHT AGAIN. THIS TIME THEY PUT A NEW MODULE IN AND THE LIGHT WAS STILL ON, INDICATING THAT THERE WAS NO COMMUNICATION TO THE MODULE. SO, THEY ORDERED ANOTHER MODULE AND INSTALLED IT. WHEN THAT ONE HAD THE SAME RESULT,(THE MODULE NOT COMMUNICATING), THEY CALLED CHRYSLER FOR HELP. THEY THEN WENT INTO THE DASHBOARD AND FOUND A PINCHED WIRE, FIXED THAT AND NOW EVERYTHING WORKS. MY POINT IS, IT WAS A MANUFACTURING ERROR ( A PINCHED WIRE) CREATING A SERIOUS SAFETY PROBLEM FOR THE OWNER. THE PREVIOUS OWNER TOLD US THAT THE LIGHT WAS ON WHEN SHE BOUGHT IT IN 2011. AT THAT TIME IT WAS STILL UNDER THE WARRANTY AND I THINK IT SHOULD STILL BE COVERED NOW BECAUSE IT IS A SAFETY ISSUE IN SPITE OF THE AGE OF THE VEHICLE AND THE FACT THAT IT ONLY HAS 38333 MILES ON IT NOW. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE, THE REAR OF THE SUN ROOF WINDOW BECAME FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 35,000.

WHILE PARKED IN MY GARAGE THE REAR WINDOW ON MY 2007 CONVERTIBLE CROSSFIRE BEGAN TO SEPARATE FROM THE TOP. CHRYSLER TOLD ME I HAD TO TAKE IT TO AN UPHOLSTERY SHOP WITH WOULD COST ME $750 - $1400 FOR A NEW TOP. I USED 3M WINDOW WELD AND IT HELD FOR A WHILE BUT THEN BEGAN TO SEPARATE AGAIN. THIS IS THE THIRD TIME IT HAS STARTED TO SEPARATE. I WAS TOLD THAT A NEW TOP WOULD LAST 1-2 YEARS FOR OF COURSE $1400. I STILL SEE NO RECALL FOR THIS DEFECT. THE PROBLEM STARTED IN 2012.