NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Chrysler Sebring. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Rear Disc Brakes.I had a repair shop and a dealership assess what they both found to be what's called a Backplate.It mounts onto both Left and Right Spindles.The Backplate on Left and Right hold or guide the Pads in place on both sides of the caliper.The pins show to be almost rusted out.The dealership told me the Left and Right Backplate is unavailable and obsolete.So my options are to find a shop that can fabricate the parts or modify the rear brake system.Truly a poor design.A prototype that slipped through the cracks.I have invested thousands over the years into the vehicle so I would have a problem free efficient ride when I retire.I now had to finance another vehicle because the Chrysler Sebring is no longer driveable.The dealership told me 100.00 to scrap it.Unacceptable! I will continue to pursue my options. I invested alot of blood money into the vehicle and the help I received to date is Park it or Junk it.That is not even a remote consideration.
ONCE I TURN ON THE CAR THE AIRBAG LIGHT GOES ON AND OFF CONSTANTLY
WHEN UR DRIVING DOWN THE ROAD THE ENGINE JUST SHUTS DOWN LIKE U TURNED OFF THE KEY. IT ISN'T OVER HEATING AND NO CHECK ENGINE LIGHT SO I CANNOT FIGURE OUT WHY IT KEEPS DOING THIS AND IT HAS A NEW BATTERY . I JUST BOUGHT THE CAR. *TR
I HAVE ATTACHED THE PAPERWORK 4 MY 2002 CHRYSLER SEBRING. AS YOU CAN SEE MY FIRST PAYMENT WAS APRIL 13TH 2018 THIS WAS MY DEPOSIT $700. AGAIN ON APRIL 24TH I PAID ANOTHER $600. MAY 20TH I PAID ANOTHER $700. JUNE 5TH I PAID $105. JUNE 5TH IS WHEN I TOOK POSSESSION OF THE CAR. JULY 1ST IS WHEN I HAD THE CAR ACCIDENT, WHERE I WAS INFORMED THAT THE DAMAGE ON THE CAR WAS SO SEVERE BECAUSE THE UNDERCARRIAGE WAS ALL RUSTED OUT. THE CAR WAS TOTALED. THE FIRST DAY I TOOK THE CAR HOME THE BATTERY WAS DEAD I HAD TO BUY ANOTHER BATTERY FOR $75. I NOTICED THE CAR WAS BOTTOMING OUT I TOLD THE MECHANIC JIM WHO IS ALSO THE MAN THAT SOLD ME THE CAR AND HE ASSURED ME IT WAS SAFE. THEY HAD THREE MONTHS TO CHECK THE WHOLE CAR OUT AND MAKE SURE IT WAS SAFE AND IT SAT IN THE SAME SPOT UNTIL I PICKED IT UP. NOW EITHER THEY NEVER CHECKED THE CAR OR THEY CHECKED THE CAR AND SOLD IT TO ME ANYWAY. THE WAY I SEE IT IS THEY WERE WRONG EITHER WAY. NOT TO MENTION THAT JIM THE SO-CALLED MECHANIC IS THE ONE WHO SOLD IT TO ME. RIGHT AFTER THE BATTERY DIED THE RADIO TOOK A CRAP. THEY ALSO CHARGED ME EXTRA 4 TAX TAGS AND TITLE WHICH WAS SUPPOSED TO BE INCLUDED IN THE $2,000 THAT THEY WANTED FOR THE CAR. I TRIED TO NEGOTIATE WITH THEM SEEING THAT IT WAS UNDER A MONTH THAT I ACTUALLY HAD THE CAR IN MY POSSESSION I EXPLAINED TO JIM WHAT THE POLICE TOLD ME ABOUT BEING ALL RUSTED BUT THEY INSISTED I HAD THE CAR TOO LONG AND THAT THEY WEREN'T GOING TO DO ANYTHING ABOUT IT. SO HERE WE ARE. I HAVE A PERSONAL INJURY CASE GOING ON RIGHT NOW, I WAS TOLD I NEEDED YOUR TYPE OF ATTORNEY TO FIGHT LLAPI AUTO SALES HUDSON FLA. FLORA IS THE PERSON WHO "MADE THE SALE" (HER NUMBER IS 727-478-5632), BUT IT WAS JIM THE MECHANIC WHO REALLY SOLD ME THE CAR, THAT'S WHY I TRUSTED HIS WORD IT WAS SAFE.
TL* THE CONTACT OWNED A 2002 CHRYSLER SEBRING. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL SEIZED AND CAUSED THE VEHICLE TO CRASH INTO A CONCRETE DIVIDER. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS NOT SURE IF A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED A TOTAL LOSS. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
2002 CHRYSLER SEBRING. CONSUMER WRITES IN REGARDS TO FOLLOW UP ON MULTIPLE MECHANICAL ISSUES CASE . *AS *TR
VEHICLE WAS RUNNING WELL AND WELL MAINTAINED. THEN HAD ISSUES STARTING AND SUDDENLY DIED WITHOUT WARNING. SEEMS TO BE A SIMILAR ENGINE FAILURE OF THESE MODELS.
I TAKE GOOD CARE OF MY CAR IT'S MY ONLY TRANSPORTATION TO TAKE MY NEW BORN BACK AND FORTH TO OUR APPOINTMENTS I BRING MY CAR IN EVERY 4 MOTHS TO MAKE SURE MY CAR IS STILL SAFE FOR MY CHILD. MY ENGINE KNOCKS IT'S REALLY LOUD 3 DIFFERENT PEOPLE TOLD ME 3 DIFFERENT THINGS SO I BROUGHT IT INTO A CHRYSLER SHOP AND THEY TOLD ME THAT I SHOULD JUST BUY A NEW CAR THAT THIS HAPPENS TO A LOT OF THE 2002 CHRYSLER SEBRINGS. SO I ASKED THEM WHAT'S WRONG AND THEY TOLD ME I WOULD NEED A NEW ENGINE
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE CRUISE CONTROL WAS NOT OPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
BALL JOINTS BROKE RIGHT AND LEFT FRONT.
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. THE CONTACT STATED THAT WHILE DRIVING, THE REAR DRIVER SIDE WHEEL SLIGHTLY SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT WHERE IT WAS DIAGNOSED THE ALL FOUR BALL JOINTS AND STRUTS NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS ALSO DIAGNOSED THAT THERE WAS A WATER PUMP MALFUNCTION AND THE FUEL TANK FILLER NECK HAD CORRODED WITH THE VEHICLE. THE VEHICLES DRIVER SIDE REAR BALL JOINT AND THE FILLER NECK WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09E056000 (SUSPENSION) HOWEVER THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. *TT *AS
CAR COMPLETELY STALLED WHEN DRIVING ON HIGHWAY. MECHANIC SAID IT WAS EXTREMELY COMMON IN THESE CARS.
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING CONVERTIBLE. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING . IN ADDITION, THE CONTACT MENTIONED THAT SMOKE FUMES APPEARED UNDER THE HOOD. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BALL JOINT ON THE CONTROL ARM ASSEMBLY FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10E059000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. WHILE DRIVING 5 MPH, A LOUD POPPING AND ROLLING NOISE WAS HEARD COMING FROM THE PASSENGER SIDE OF THE DASHBOARD. THE CONTACT NOTICED PIECES OF THE DASHBOARD FALLING AND CRACKING FROM THE DRIVER TO THE PASSENGER SIDE OF THE VEHICLE TOWARDS THE AIR BAGS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,556.
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. WHILE DRIVING 40 MPH, THE DRIVER SIDE TIE ROD FRACTURED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TIE ROD WAS REPLACED. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE SCREEN ON THE TRANSMISSION WAS REPLACED. THE FAILURE RECURRED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. UPDATED 09/25/15*LJ UPDATED 12/12/2017*CN
THIS SHOULD BE A RECALL ON ALL THE CHYSLERS IF THIS IS AN KNOWN ISSUE ABOUT THE SUSPENSION AND STEERING OF PARTS. IT IS TOO EXPSENIVE TO FIX . *TR
I KNEW ABOUT AN ACTIVE RECALL ON CONTROL ARMS FOR THIS MAKE/MODEL CAR, YET WHEN I CALLED THE DEALERSHIP THEY CLAIMED MY VIN WAS NOT ASSOCIATED WITH ANY RECALLS. SOON AFTER, MY CAR STARTED TO MAKE NOISE AND THE CONTROL ARM/BALL JOINT FAILED CAUSING DAMAGE TO MY CAR WHILE DRIVING AND ALMOST CAUSING ACCIDENT. *TR
TL * THE CONTACT OWNS A 2002 CHRYSLER SEBRING. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING SEDAN. WHILE DRIVING AT 30 MPH, THE DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.
MY WONDERFUL FATHER BROUGHT ME THIS CONVERTIBLE SEBRING LXI ON 04/17/2014. AFTER MY CHEVY IMPALA/2002 STALLED DUE TO TRANSMISSION/IGNITION SWITCH THE TOTAL COST IS $3100.00. SO MY DAD PAYS CASH FOR THE CONVERTIBLE SEBRING LXI. ON 05/03/2014, I WAS DRIVING ON THE INTERSTATE ATTEMPTING TO ATTEND A BARBECUE. IT WAS A VERY NICE DAY OUT. THE CAR STARTS TO OVERHEAT AND THE CAR STALLS AND SLOWS DOWN. I PULLED OVER TO THE SIDE OF THE ROAD. THE VERY NEXT DAY, SUN MAY 4,2014. I HAD THE CAR TAKEN TO A MECHANIC AND THE ENGINE HAD JUMP TIME AND THE ENGINE HAD SLUDGE BUILD UP. I WAS ADVISED THAT IT WOULD COST ME $3000-5000 FOR A NEW ENGINE. I HAVE LOST MY JOB IN HR DUE TO NOT BEING ABLE TO GO WORK. I NOW OWN TO VEHICLES THAT I CAN NOT DRIVE AND CANT EVEN AFFORD TO FIX THE CAR SINCE I HAVE LOST MY JOB. IT REALLY UPSETS ME ABOUT THE CONDITION OF THE VEHICLE. THERE SHOULD BE A RECALL ON THESE ENGINES. WE THE CONSUMERS SHOULD RECEIVE SOME TYPE OF RELIEF. WE THE CONSUMERS RELY ON THE INTELLIGENCE AND INTEGRITY OF THOSE THAT MANUFACTURE AND MAKE THE ENGINES. I'M ASKING THAT CHRYSLER PAY FOR ME A NEW ENGINE. THAT IS A SMALL AMOUNT COMPARED TO THE FACT I COULD HAVE LOST MY LIFE BEHIND THE WHEEL OF THIS CAR. HAD THIS TURNED OUT ANY OTHER WAY SUCH AS A FATALITY. MY PARENTS WOULD HAVE ENSURED THAT " HEADS WOULD ROLL". I WOULD HATE TO SEE CHRYSLER IN THE SAME "HOT SEAT" THAT GM IS CURRENTLY SITTING IN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH SHE HEARD A LOUD POPPING NOISE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE. AN INDEPENDENT MECHANIC WENT TO THE CONTACTS RESIDENCE AND DIAGNOSED THAT THE FRAME UNDERNEATH THE VEHICLE WAS WELDED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. THE CONTACT STATED THAT ON NUMEROUS OCCASIONS THE VEHICLE FAILED TO START, ALSO THE VEHICLE REMAINED ON AFTER IT WAS TURNED OFF AND THE KEY WAS REMOVED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE IGNITION. SINCE THE VEHICLE WAS REPAIRED, THE ENTIRE INSTRUMENT PANEL FAILED TO GIVE AN ACCURATE READING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.
AIR BAG LIGHT JUST STAYS ON! *TR
TL* THE CONTACT OWNED A 2002 CHRYSLER SEBRING. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE AIR BAG ON THE DRIVER SIDE EXPLODED. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE DRIVER HAD METAL FRAGMENTS IN THE ARM AS A RESULT OF THE EXPLOSION. BOTH THE DRIVER AND PASSENGER RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE LEFT FRONT LOWER BALL JOINT FAILED, CAUSING THE WHEEL TO CAVE INWARD. THE VEHICLE WAS TOWED TO THE CONTACTS HOME AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. *TR
THE STEERING IS TIGHT 80% OF THE TIME. I FOUND OUT I HAD BAD STRUTS AFTER PUTTING IT ON A LIFT WHAT ELSE COULD IT BE? *TR
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. THE CONTACT STATED THAT WHILE STOPPED, THE VEHICLE SUDDENLY STALLED. THE CONTACT ALSO STATED THAT THE HORN FAILED AND DID NOT SOUND WHEN ACTIVATED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,677.
WE WERE THE ORIGINAL OWNERS OF THIS CHRYSLER SEBRING LIMITED 2.7L. TOOK THE CAR IN FOR REGULAR SERVICE. OI CHANGES, AIR FILTER, TUNE-UPS, YOU NAME IT. WE MADE SURE TO KEEP THIS CAR UP AND THE ENGINE RUNNING. AT 100752 THE ENGINE BLEW. SINCE THE CAR WAS OUT OF TOWN WE HAD IT TOWED TO A LOCAL CHRYSLER DEALERSHIP FOR REPAIRS. THEY INFORMED US THAT THE ENGINE HAD SLUDGE BUILD UP AND THE ENGINE WOULD NOT MOVE. AT THE RECOMMENDATION OF THE DEALERSHIP WE HAD THE ENGINE REPLACED WITH A USED 2.7L CHRYSLER ENGINE. LESS THAN A YEAR LATER THE WATER PUMP WENT SO WE REPLACE THAT. WE WERE TOLD THAT THE THAT SECOND ENGINE ALSO HAD SLUDGE BUILD UP. THEY REPLACED THE OIL AND FILTER. 2 MONTHS LATER THAT ENGINE BLEW UP AS WELL FROM THE SLUDGE BUILD UP. AT THAT POINT WE DECIDED NOT TO THROW GOOD MONEY AFTER BAD AND DUMPED THE CAR. THIS IS A PRODUCTION DEFECT OF THE 2.7L CHRYSLER ENGINE THAT WAS INSTALLED IN OUR 2002 SEBRING. WE KEPT UP OUR END OF THE BARGAIN AND TOOK THE CAR IN FOR SERVICE. CHRYSLER SHOULD PAY DAMAGES FOR A FAULTY ENGINE. THIS VEHICLE SHOULD HAVE LASTED MUCH LONGER. *TR
I DROVE INTO A GAS STATION AND AS I PULLED IN THE TIRE SOUNDED AS IF IT WAS FLAT I CHECKED IT AND IT LOOKED FINE.I TRIED TO DRIVE OF AND THE FRONT DRIVERS SIDE WHEEL DID NOT MOVE.I REMOVED THE TIRE IN THE PARKING LOT TO TRY AND FIND OUT WHAT WAS WRONG, I COULDN'T SEE ANY VISUAL ISSUES. AS I BACKED OUT TO TRY AND DRIVE THE CAR THE BALLJOINT CAME OUT. I HAD TO PAY TO GET MY CAR TOWED FROM NEW JERSEY BACK TO MY TOWN IN NY FOR $110 AND THEN ON TOP OF THAT HAD TO PAY TO GET TOWED AGAIN TO A MECHANIC AND WITH THE REPAIR FEES ENDED UP SPENDING $500 FOR REPAIRS. ALSO MY OIL LIGHT COMES ON WHEN THE CAR IS IN IDLE. EVEN CAME ON AS SOON AFTER I GOT AN OIL CHANGE. *TR
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE STALLED WITHOUT ANY WARNING INDICATORS ILLUMINATING ON THE INSTRUMENT PANEL. THE VEHICLE FAILED TO RESTART AND WAS TOWED AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.
COMING TO A STOP AND TURNING RIGHT. NOISE AND WHEEL JUST FELL FLAT ON ROADWAY. LOWER BALL JOINT DISCONNEDTED AND MADE STEERING IMPOSSIBLE AND CAR UNCONTROLLABLE. AFTER REPAIR ABOUT 6 MONTHS LATER THE SAM WHEEL TOP BALL JOINT DISCONNECTED AND NEARLY RESULTED IN A ACCIDENT ON A BUSY STREET. THE MECHANIC WHO REPAIRED ALSO CHECKED THE DRIVER SIDE BALL JOINTS AND I WAS TOLD THEY WERE WITHIN SPECS. IN MAY OF 2014 WHILE DRIVING AROUND 50 MILES AN HOUR THE BOTTOM BALLJOINT ON THE DRIVER SIDE DISENGAGED AND THE STEERING WAS LOST AND THE TIRE FELL FLAT AND NEARLY CAUSE A HEAD ON CRASH. I HAVE HAD MANY CARS AND DIVEN FOR YEARS AND THIS HAS NEVR HAPPENED IN MY LIFE. THERE SHOULD BE A RECALL ON THESE VEHICLES ASAP. SOME RESEARCH INDICATES THAT THE CASTING ON THE BALL JOINT RING WERE HEAT TREATED IMPROPERLY AND CHRYSLER IT AWARE THAT THIS COULD HAVE AND RESULT IN TH WHELL SEPARATION FROM THE CONTROL ARM LEADING TO STEERING LOST TO THE VEHILE AND DANGER TO THE OCCUPANTS.. *TR
ON JUNE 3 2012 I HEARD A KNOCKING SOUND COMING FROM MY ENGINE ON THE WAY TO CHURCH. WHEN I LEFT I HAD PROBLEMS GETTING THE CAR TO START. I FINALLY GOT IT STARTED AND RETURNED HOME. THE NEXT MORNING IT WOULD NOT START AT ALL. I CALLED AROUND TO SEE IF I COULD HAVE SOMEONE LOOK AT IT. WHEN I TOLD THEM THE MAKE, MODEL AND ENGINE SIZE OF MY VEHICLE THEY INFORMED ME THAT THE TYPE OF ENGINE THAT I HAVE ARE KNOWN FOR FAILING. IT HAS A 2.7L ENGINE WHICH IS KNOWN FOR SLUDGE BUILD UP. I HAD THE OIL CHANGE REGULARLY. I FOUND THAT THE WATER PUMP WAS LEAKING FLUID WITH THE OIL CAUSING IT TO FAIL. NOW I HAVE TO REPLACE THE ENGINE WHICH IS GOING TO COST $3000 INCLUDING LABOR. *TR
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WITHOUT WARNING. THE MECHANIC REPLACED THE STARTER AND THE FUEL PUMP SENSOR; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC FOR FURTHER INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 102,000.
ON FEBRUARY 10,2012 I JUST GOT OFF THE EXPRESS WAY AND CAME TO A COMPLETE STOP AT A TRAFFIC LIGHT WHEN SUDDENLY I HEARD A LOUD POPPING SOUND UP FRONT. I GOT OUT TO LOOK AND FOUND THAT MY WHEEL ON THE PASSENGER SIDE WAS TURNED ALL THE WAY TO THE RIGHT. AFTER I HAD IT TOWED TO THE SHOP THE MECHANIC INFORMED ME THAT THE CONTROL ARM BROKE. I HAD TO PAY $450 TO GET IT REPLACED. *TR
WHY IS CHRYSLER ALLOWED TO GET AWAY WITH THEIR RIM PROBLEMS? WE HAVE HAD ISSUES WITH TWO SEPARATE CHRYSLER VEHICLES' RIMS BEING UNSUITABLE FOR CONSUMER SAFETY. ONE CAUSED A BLOWOUT ON AN INTERSTATE HIGHWAY, THE OTHER CAUSES CONSTANT AIR PRESSURE ISSUES. THE RIM ACTUALLY HAS A CORROSION CRACK ON THE FLAT PART OF THE RIM, NOT EVEN ON THE BEAD (THAT IS THE PROBLEM WITH THE OTHER RIM). IF YOU HAVE A CHRYSLER, HAVE YOUR RIMS CHECKED REGULARLY. CHRYSLER CONVENIENTLY KEPT THIS OFF THEIR WARRANTY PROGRAM. PERHAPS THEY KNEW SOMETHING??? *TR
DUE TO AN OIL SLUDGE ISSUE, MY ENGINE CUT OUT ON ME AND NOW I AM HAVING TO REPLACE THE TIMING CHAIN AND POSSIBLY THE MOTOR. I HAVEN'T GOTTEN THE FULL REPORT BACK YET. *TR
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
BEARING BLEW NO WARNING HAVE HAD REGULAR OIL CHANGES. *TR
THIS IS WHAT IS HAPPENING TO THE 2002 SEBRING THERE SHOULD BE A RECALL ON THESE PARTS! REAR UPPER SHOCK MOUNTS BROKE. MADE OF ALUM.. WHY? CORROSION WILL HAPPEN IF YOU INSTALL ALUM. NEXT TO SHEET METAL, ALSO THEY WERE NOT PAINTED. THE NEW ONES ARE AT LEAST PAINTED. IT DOES NOT SEEM TO ME TO BE VERY SMART TO HAVE ALUM.. MOUNTS AND UNPROTECTED." "THE CONTACT STATED AT VARIOUS SPEEDS, A NOISE WAS HEARD COMING FROM THE REAR SECTION OF THE VEHICLE. AN INDEPENDENT REPAIR SHOP DETERMINED THE DRIVER SIDE REAR STRUT MOUNT WAS CORRODED AND FELL APART. THE PART WAS REPLACED. THE VEHICLE WAS LOCATED IN A SALT BELT STATE." "THE REAR MOUNT THAT HOLDS THE REAR MCPHERSON STRUT IN PLACE, DISINTEGRATED. THE CONSUMER STATED IT WAS MADE OF ALUMINUM. IT FELL APART AND THE PART MADE A RATTLE SOUND, WHICH WAS THE STRUT MOVING AROUND. THE CONSUMER WAS GOING 20 MPH. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, THEY REPLACED IT."I AM ESPECIALLY CONCERNED ABOUT THE DEALER STATEMENT THAT REPLACEMENT MOUNTS ARE NOT AVAILABLE AND ARE "BACK ORDERED BY THE THOUSANDS"!!!! *TR
MY FRONT END CONTROL ARM AND BALL JOINT COLLAPSED, CAUSING OTHER PARTS TO BE DAMAGED. EVER SINCE THIS HAS HAPPEN MY CHRYSLER HAS NEVER BEEN THE SAME. MY INSURANCE COMPANY DID TRY AND FIX THE PROBLEM, BUT TO MY DISMAY NOTHING HAS BEEN CORRECTED. I AM NOW BEING TOLD THAT MY CAR THE CHRYSLER SEBRING ALWAYS HAVE MAJOR FRONT END SUSPENSION ISSUES. SINCE THIS IS THE CASE, I BELIEVE CHRYSLER SHOULD CORRECT THE PROBLEMS ON THESE MAKES AND MODEL. I WOULD LIKE TO FEEL SAFE IN MY CAR, HOWEVER I DO NOT. I HAVE BEEN SPENDING MONEY FRIVOLOUS TO FIGURE OUT THE PROBLEM. I HOPE THAT CHRYSLER CAN CORRECT THIS ISSUE IMMEDIATELY ON MY CAR. PLEASE HELP. *TR
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THERE WAS A LOUD, ABNORMAL POP FROM THE VEHICLE. THE FRONT END OF THE VEHICLE THEN COLLAPSED AS THE VEHICLE ABNORMALLY ACCELERATED, INDEPENDENTLY STEERING RIGHT. THE VEHICLE SKIDDED AND CRASHED INTO A POLE. THERE WERE THREE PERSONS REPORTED INJURED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. A FIELD INSPECTOR WAS SENT FROM THE MANUFACTURER TO INSPECT THE VEHICLE AND FOUND THAT THE REAR DRIVER SIDE BALL JOINT HAD SEPARATED FROM THE UPPER CONTROL ARM AND CAUSED THE CONTACT TO CRASH. THE MANUFACTURER OFFERED NO ASSISTANCE AS THEY DID NOT CLAIM RESPONSIBILITY FOR THE FAILURE OR THE CRASH. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 140,000. UPDATED 05/16/11 *BF UPDATED 2/8/12 *CN
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. WHILE PARKED, THE CONTACT STATED FUEL WAS DRIPPING FROM THE FUEL RAILING AND HE NOTICED A FUEL SMELL. ALSO THE CHECK ENGINE LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL THE CONTACT STATED THERE WAS RECALL 03V443000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) FOR THE 2003 MODEL. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING CONVERTIBLE. THE CONTACT STATED WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE BEGAN TO JERK BEFORE STALLING. THE CONTACT WAS ABLE TO PULL OFF THE ROADWAY AND HAD THE VEHICLE TOWED. THE CONTACT WAS UNAWARE OF WHAT CAUSED THE FAILURE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED FOR THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.
2002 CHRYSLER SEBRING SEDAN. CONSUMER WRITES IN REGARDS TO THE CATASTROPHIC DISINTEGRATION OF THE LEFT REAR SUSPENSION *TGW THE CONSUMER STATED EXTENSIVE CORROSION LED TO THE SUSPENSION FAILURE. THE CONSUMER STATED IT WAS NOT THE FIRST TIME, HE EXPERIENCED THE FAILURE. THE DEALER REPLACED THE LEFT REAR UPPER STRUT MOUNTS AND THE RIGHT UPPER STRUT MOUNT. *JB
TL*THE CONTACT OWNS A 2002 CHRYSLER SEBRING. WHILE PULLING INTO THE DRIVEWAY THE CONTACT NOTICED THAT THE VEHICLE HAD SUDDENLY ACCELERATED WITHOUT WARNING CAUSING THE VEHICLE TO CRASH INTO THE SIDE OF THE CONTACTS HOME. NO ONE WAS INJURED AND A POLICE REPORT WAS FILED FOR THE INCIDENT. THERE WERE NO PRIOR WARNINGS AND THE VEHICLE HAS NOT BEEN DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 40000.
I HAVE ALWAYS HAD ISSUES WITH THE BALL JOINT ON THE CONTROL ARM ASSEMBLY CAN FAIL CAUSING THE BALL STUD TO WEAR THROUGH THE CONTROL ARM HOUSING RESULTING IN NOISE AND/OR SEPARATION OF THE BALL STUD FROM THE HOUSING. CONSEQUENCE: THE FEDERAL-MOGUL HAS NEVER NOTIFIED ME AS OWNERS AND REPLACE THE AFFECTED CONTROL ARMS FREE OF CHARGE. IT WAS OFTEN PAID OUT OF MY POCKET EVER TIME I HAD ISSUES AND THE SAD THING ABOUT IT, I ALWAYS TOOK MY CAR TO THE ACTUAL DEALERSHIP TO HAVE FIXED AND NOT ONCE HAD THEY MENTIONED THIS WAS AN ISSUE WITH CHRYSLER SEBRING AND LISTED AS A RECALL WHICH SHOULD HAVE BEEN COVERED FREE OF CHARGE.
REAR UPPER STRUT MOUNTS DEGRADED DUE TO OXIDATION AND CORROSION. THIS DEGRADATION CAUSES THE MOUNTS TO WEAKEN AND EVENTUALLY TO BREAK, ALLOWING THE STRUTS TO DETACH AT THE TOP. THE STRUT MOUNTS MUST BE REPLACED TO CORRECT THE ISSUE. *TR
ON SUNDAY, JUNE 13TH AT APPROXIMATELY 7:30 PM. [XXX] , MALE AND [XXX] , FEMALE WERE INVOLVED IN AN AUTOMOBILE ACCIDENT THAT CLAIMED BOTH LIVES. THE CAR WAS BEING DRIVEN BY [XXX] TRAVELING NORTHBOUND ON THE ALGONKIAN PARKWAY IN LOUDOUN COUNTY. THE CAR WAS APPARENTLY TRAVELING AT A HIGH RATE OF SPEED AND LEFT THE ROADWAY AND CRASHED. NO OTHER VEHICLES WERE INVOLVED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ON MAY 17,2010 WHILE DRIVING TO COLLEGE, I NOTICED A LOUD WHINING ROUGH SOUND, AND EVERY TIME I HIT A BUMP IT WOULD SOUND LIKE SOMETHING WAS LOOSE COMING FROM MY TIRES. BEFORE, I COULD STOP TO SEE WHAT THE PROBLEM WAS, MY STEERING WHEEL LOCKED AND MY CAR RAN OFF THE ROAD WHEN I ATTEMPTED TO REGAIN CONTROL MY SEBRING OVER CORRECTED AND ENTERED A COUNTERCLOCKWISE SPIN. I CROSSED 5 BUSY LANES BEFORE STRIKING A DITCH. MY CAR STOPPED OPPOSITE DIRECTION OF ONCOMING TRAFFIC!!! JULY OF 2013 I HAD MY LOWER CONTROL ARMS, AND BALL JOINTS REPLACED. AND AGAIN IN FEBRUARY 14,2014 I HAD TO TAKE MY CAR TO THE SHOP AGAIN FOR LOWER BALL JOINT DISCONNECT AND REPLACE LOWER CONTROL ARMS. AND AGAIN THIS YEAR FEBRUARY 24, 2015 FOR THE EXACT SAME THING; REPLACEMENT OF LOWER CONTROL ARMS AND LOWER BALL JOINT. THIS CAR IS VERY HAZARD I WAS BLESSED THERE WERE NO INJURIES IN 2010 WHEN I HAD MY ACCIDENT! EVERY TIME; I DRIVE THIS CAR I AM SO FRANTIC OF KNOWING AROUND THE TIME I AM GOING TO HEAR THAT SOUND OF SOMETHING RATTLING AND SOUNDING LIKE LOOSE BOLTS COMING FROM THE TIRE. MY 15 YEAR OLD DAUGHTER THIS YEAR, MADE THE REMARK;" MAMA I HEAR THAT RATTLING SOUND AGAIN!" PLEASE SOMEONE, SOMEWHERE; DO SOMETHING ABOUT THE COSTLY REPAIRS ON THE CHRYSLER SEBRING 2002 CARS. THE ECONOMY IS NOT CHEAP TO LIVE IN, ESPECIALLY WHEN YOU ARE FIXING THE SAME REPAIRS YEAR AFTER YEAR ON THE ONLY VEHICLE YOU HAVE. AND YES, I DO HAVE ALL RECEIPTS ON REPAIRS AND ACCIDENT REPORT. THANK YOU VERY MUCH FOR YOUR TIME AND CONSIDERATION OF HELPING. *TR
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. HE NOTICED THE ROCKER PANELS WERE STARTING TO RUST AND TOOK THE VEHICLE INTO THE DEALER FOR FURTHER INSPECTION. IT WAS VERIFIED THATT THE ROCKER PANELS WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THE VEHICLE WAS NOT UNDER RECALL, HOWEVER THEY DID OFFER TO ASSIST WITH A SMALL PERCENTAGE OF THE REPAIR COSTS. THE REMAINDER OF THE REPAIRS WOULD BE AT THE OWNER'S EXPENSE. NO REPAIRS WERE MADE TO DATE. THE FAILURE MILEAGE WAS 89,851 AND THE CURRENT WAS 90,155.
Data synced from NHTSA on May 4, 2026