2000 Chrysler Town & Country Complaint Log

THIS LETTER IS REGARDING A MANUFACTURER DEFECT IN THE 2000 PLYMOUTH GRAND VOYAGER AND 2000 CHRYSLER TOWN AND COUNTRY VANS. WE OWN BOTH VEHICLES, AND BOTH HAVE EXPERIENCED THIS PROBLEM. THERE IS AN ISSUE WITH THE VEHICLES IN WET WEATHER. WHEN IT RAINS AND THE DRIVER GOES THROUGH WATER, THE VEHICLES SHUT THEMSELVES DOWN COMPLETELY. LIGHTS TURN OFF, POWER STEERING IS ARRESTED, AND THE DRIVER HAS TO COAST TO A STOP. THIS HAS HAPPENED SEVERAL TIMES TO MY PARENTS, AND MORE THAN ONCE, THEY HAVE HAD TO SECURE THE SERVICES OF A TOWING COMPANY TO GET THE VEHICLE(S) HOME OR TO A REPAIR SHOP. THIS HAS HAPPENED AT NIGHT ON TWO-LANE HIGHWAYS, LEAVING THEM STRANDED IN PITCH-BLACK DARKNESS. THESE ARE THE ONLY VEHICLES THAT MY PARENTS HAVE TO DRIVE TO AND FROM WORK, WHICH IS AN HOUR AND A HALF AWAY FROM HOME. MY FATHER HAS VISITED THE CHRYSLER-DODGE DEALERSHIP SEVERAL TIMES, AND THEY TOLD HIM THAT THIS IS A LARGE-SCALE PROBLEM WITH THESE PARTICULAR MODELS OF VANS. THEY ARE WELL AWARE OF THE ISSUE, BUT THERE HAS NOT BEEN A FULL-SCALE RECALL ON THE VEHICLES. THERE IS A KIT TO FIX THE PROBLEM. THE KIT IS OVER $300, AND THE ONUS IS ON THE CONSUMER TO PURCHASE THE KIT AND HAVE IT INSTALLED. MY DAD SPENT OVER $700 TO HAVE THE KIT INSTALLED ON BOTH VANS. THIS MANUFACTURER DEFECT IS DANGEROUS NOT ONLY TO THE DRIVERS OF THE VEHICLES, BUT TO OTHER MOTORISTS. PLEASE CONSIDER DOING A NATIONAL RECALL FOR THIS FACTORY DEFECT. THANK YOU FOR YOUR TIME AND CONSIDERATION.

IN FRONT END COLLISION WITH A POLE ON A CITY STREET -PASSENGER AIRBAG DEPLOYED, DRIVER AIRBAG DID NOT DEPLOY

STALLS WHEN DRIVING, WILL NOT START, STALLS WHILE WARMING UP.

MY SPEEDOMETER DOESN'T READ CORRECTLY. IT INDICATES THAT I AM DRIVING SLOWER THAN REALITY BY ABOUT 15MPH.

ENGINE SUDDENLY STALLS WHILE VAN IN MOTION. LOSING POWER STEERING AND POWER BRAKING. ONCE VAN COASTS TO A STOP, RESTART WITH NO ISSUES. NORMALLY OCCURS AFTER VAN SITS OVERNIGHT AND ENGINE ISN'T WARMED UP AS YET.

ONCE AFTER HITTING WATER PUDDLE AND THEN WHILE DRIVING IN RAIN, BELT SLIPS OFF PULLEYS AND STEERING LOSES POWER. THEN BATTERY DIES QUICKLY WHILE FLASHERS ARE ON. VERY DANGEROUS ON THE SIDE OF THE ROAD IN RAIN!

CRUSE CONT DOES NOT WORK HORN NOT WORKING AND AIR BAG LIGHT IS ON. ALL OF THEM WORKED OFF AND ON FOR A TIME BUT NOT NOW06

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. AFTER THE VEHICLE WAS STARTED, THE HORN FAILED TO OPERATE AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

WHEN DRIVING THROUGH PUDDLES, OR LARGE AMOUNTS OF WATER ON ROADS, THE ALTERNATOR BELT FALLS OFF CAUSING THE LOSS OF POWER STEERING, ENGINE OVER HEATING, AND THE BATTERY TO DIE. COULD BE WHILE TURNING OR DRIVING STRAIGHT.

FIRE STARTED IN OR NEAR FUSE BOX, VEHICLE WASIN MOTION BUT WHEN STOPPED SMOKE WAS NOTICE OMMING FROM UNDER THE HOOD. OPENED THE HOOD AND FLAMES WERE NEAR FUSE BOX AND BATTERY. FUSE LINK BURNED THROUGH. JUST RETTURNED FROM STORE AND WS IN DRIVEWAY.

I HAVE NOT DRIVEN THE VAN ANYWHERE, IT HAS BEEN SITTING FOR 2 YEARS AND THE STRUT TOWERS ARE RUSTING OUT AT THE TOP.

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT UPON IGNITING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 3/31/15*CN UPDATED 9/27/2017*CN

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE LIGHTS ON THE INSTRUMENT CLUSTER WOULD NOT ILLUMINATE AND THE ENGINE WOULD NOT START. AFTER STARTING THE VEHICLE AND WHILE DRIVING, THE GAUGES ON THE INSTRUMENT CLUSTER WOULD FLICKER ON AND OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSED THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

TL* THE CONTACT OWNS A GRACO NAUTILUS SAFETY SEAT, MODEL NUMBER 1878678JJ, AND MANUFACTURED JULY 15, 2014. THE CHILD SEAT WAS BEING UTILIZED IN A 2000 CHRYSLER TOWN AND COUNTRY BY THE LATCH SYSTEM. THE CONTACT STATED THAT WHILE THE SEAT WAS SECURED IN THE VEHICLE, THE SEAT BEGAN TO MOVE LIBERALLY AND CAUSED THE LATCHES TO BECOME LOOSE WITHOUT MUCH EFFORT. THE CONTACT WAS CONCERNED WITH HOW EASILY THE LATCHES BECAME UNSECURED. THE MANUFACTURER WAS NOT CONTACTED. (RELATED VEHICLE INFORMATION: MODEL YEAR=2000, MAKE=CHRYSLER, MODEL=TOWN AND COUNTRY)

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 00V268000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 192,000.

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH THERE WAS A COMPLETE LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE ENGINE AND VOLTAGE INDICATORS. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD WHERE THE DETACHED SERPENTINE BELT WAS RECONNECTED. THE FAILURE RECURRED TEN TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 235,000.

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER AND PASSENGER'S SIDE AIR BAGS DEPLOYED INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE HITCH ON THE VEHICLE WAS PARTIALLY FRACTURED AND HE WAS CONCERNED THAT THE HITCH COULD BECOME COMPLETELY DETACHED ANY MOMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10E034000 (EQUIPMENT) BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.

WHILE MY WIFE WAS PULLING INTO A DRIVEWAY SHE DROVE THRU A SMALL PUDDLE AND THE WATER SPLASHED UP ON THE IDLER PULLEY AND CAUSED THE BELT TO SLIP. THIS IN TURN CAUSED THE VEHICLE TO LOSE POWER STEERING. SHE ENDED UP IN THE YARD INSTEAD OF THE DRIVEWAY. I HAVE BEEN IN QUALITY SINCE 1985 AND I AM CURRENTLY A QUALITY MANAGER SO I AM REALLY SURPRISED WITH CHRYSLERS' LACK OF CONCERN WITH THIS DESIGN PROBLEM. I AM REALLY DISAPPOINTED WITH CHRYSLER AND THE NHTSA FOR NOT DOING SOMETHING ABOUT THIS ISSUE. MAYBE IT IS TIME TO LET SOME OF THE NATIONAL INVESTIGATIVE TV SHOWS KNOW ABOUT THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THE DRIVER STRUT MOUNT WAS COMPLETELY CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE STRUTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 177,000. *TR

I WAS DRIVING IN TRAFFIC AND TRIED TO STOP APPLIED BRAKES AND THE PEDAL WENT DOWN TO THE FLOOR. I HAD TO VEER TO THE RIGHT TO PREVENT HITTING CAR IN FRONT OF ME. THIS HAPPENED WITH MY DAUGHTER DRIVING SEVERAL TIMES BEFORE AND SHE DID NOT TELL US. WE PUT NEW BRAKES ON THE CAR AND STILL HAVE THE PROBLEM. *TR

I PURCHASED A 2000 CHRYSLER TOWN & COUNTRY NEW FROM A CHRYSLER DEALER IN WI. DURING THE MONTH OF OCTOBER 2012, THE CAR IT SUDDENLY STALLED OUT WHILE IN MOTION ON THE HIGHWAY WITH NO PRIOR WARNING. WHILE COASTING I WAS ABLE PUT THE VAN IN NEUTRAL AND RESTART IT. OVER THE COURSE OF VARIOUS TRIPS AT VARYING SPEEDS THE VAN STALLED SEVERAL MORE TIMES WHILE IN MOTION. THE PROBLEM WAS SO SPORADIC THAT IT WOULD GO AWAY FOR A FEW DAYS AND RANDOMLY RETURNED. THE CAR DOES NOT GIVE ANY SIGNS PRIOR TO STALLING SUCH AS SPUTTERING. THE VAN EVEN STALLS WHILE GOING STRAIGHT OR THROUGH CURVES AND TURNS LEAVING THE DRIVER TO MUSCLE THE CAR SAFELY TO A STOP BEFORE HAVING TO RESTART IT. AN INDEPENDENT MECHANIC WHO STATED THE PROBLEM HASN'T THROWN A CODE FOR THEM TO DIAGNOSE AND THEY WERE UNSUCCESSFUL IN GETTING THE CAR TO STALL OUT FOR THEM DURING TEST DRIVES. FROM THE COMPLAINTS THAT I'VE SEEN IT APPEARS THAT THE STALLING PROBLEMS ARE OCCURRING ON TOWN&COUNTRY MODELS RANGING FROM 1997-2007 AND IS AFFECTING BOTH THE 3.3LTR ENGINE AS WELL AS THE 3.8LTR ENGINE. IT SEEMS THAT THIS PROBLEM IS COMMON ENOUGH AMONG OWNERS. HAS THERE BEEN ANY RESOLUTION TO THIS ISSUE THAT ANYONE IS AWARE OF> *TR

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH DURING RAINY WEATHER, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED THAT THE SERPENTINE BELT HAD BECOME DETACHED. THE VEHICLE WAS REPAIRED BY REPLACING THE SERPENTINE BELT ON THE CORRECT TRACK. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000. THE CURRENT MILEAGE WAS APPROXIMATELY 149,000. THE VIN WAS UNAVAILABLE.

AIR BAG WARNING LIGHT BEGAN FLASHING IN JANUARY 2012; CRUISE CONTROL & STEREO CONTROLS ON STEERING WHEEL QUIT WORKING IN JUNE 2012; HORN QUIT WORKING IN JULY 2012. READ ABOUT RECALL ON 1994 - 2000 MODELS FOR FAULTY CLOCKSPRING. *TR

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE DEVELOPED A FUEL LEAK. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD THAT THERE WAS A RECALL ON THE FUEL RAIL FOR THE MODEL YEAR VEHICLE UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM). THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS REPAIRED IN 2003 UNDER THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 03/16/12*LJ

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE STALLED FOLLOWED BY THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND THE VEHICLE WAS TOWED TO A DEALER. THE DEALER DIAGNOSED THAT THE CAM SHAFT WAS FRACTURED . THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 153,000.

MY 2000 CHRYSLER TOWN AND COUNTRY VAN WHICH I PURCHASED NEW FROM A BRAUN MOBILITY DEALER IN OKLAHOMA HAS SMELLED LIKE GAS FOR A LONG TIME. I ESPECIALLY NOTICED IT AFTER I FILLED UP THE TANK. I THOUGHT THAT IT WAS FROM BEING OVER FILLED. THE SMELL CONTINUED TO GET WORSE SO I FINALLY INVESTIGATED FURTHER WITH MY DEALER. I WAS TOLD THAT THE BRAUN MOBILITY CORPORATION HAD TO REMOVE THE ORIGINAL CHRYSLER FUEL TANK AND INSTALL A BRAUN FUEL TANK FOR THE MOBILITY PORTION OF THE VAN TO WORK. THE VAN HAS A RAMP THAT ALLOWS A WHEELCHAIR ACCESS. THE DEALER INFORMED ME THAT THEY HAVE HAD 9 BRAUN FUEL TANKS LEAK DUE TO A WARP IN THE PLASTIC BRAUN TANK. MY VAN HAS NEVER BEEN WRECKED, IT HAS ALWAYS BEEN STORED IN A GARAGE, IT IS IN ALMOST NEW CONDITION AND IS ALL ORIGINAL. I HAVE NEVER HEARD OF A GAS TANK NOT OUTLASTING A CAR. MY INTENTIONS ARE TO KEEP THIS VAN FOR AS LONG AS IT IS PRACTICAL. THE BRAUN CONVERSION IS VERY EXPENSIVE BUT IS WORTH ALMOST NOTHING ON THE USED MARKET. I CONSIDER THIS ISSUE TO BE WORTH OF A RECALL . I ALSO CONSIDER THIS ISSUE TO BE A MAJOR LIFE SAFETY CONCERN THAT NEEDS TO BE INVESTIGATED IMMEDIATELY BEFORE SOMEBODY DIES. THE MECHANIC AT THE DEALER TOLD ME NOT TO DRIVE THE CAR UNDER ANY CIRCUMSTANCES UNTIL THE NEW TANK IS INSTALLED. THE NEW TANK WAS INSTALLED AND I NOTICED IT IS A TOTALLY NEW AND IMPROVED DESIGN THAT SUPPOSEDLY DOESN'T WARP. I HAVE WRITTEN BRAUN THROUGH THE BRAUN DEALER BUT HAVE GIVEN UP ON GETTING A RESPONSE. I UNDERSTAND REPLACING PARTS THAT HAVE NORMAL WEAR. TRANSMISSIONS GO OUT, BRAKES WEAR OUT, AIR FILTERS NEED CHANGED, ENGINES LOSE COMPRESSION OVER TIME, SPARK PLUGS NEED REPLACED, BUT A GAS TANK? I'VE NEVER HEARD OF A GAS TANK WARPING AND LEAKING FUEL. AM I CRAZY? *TR

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS SHUT OFF WHEN A CHILD WAS ABLE TO MOVE THE GEAR SHIFTER INTO DRIVE WITHOUT DEPRESSING THE BRAKE PEDAL, WHILE THE CONTACT WAS STANDING IN THE EXTERIOR OF THE VEHICLE . THE VEHICLE BEGAN TO ROLL AWAY. THE CONTACT WAS ABLE TO ENTER THE VEHICLE WHILE IT WAS IN MOTION AND PLACED THE VEHICLE INTO PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.

SEVERAL INCIDENTS OF SERPENTINE BELT DISENGAGED (SLIPPED OFF PULLEYS) CAUSED LOSS OF STEERING AND OVERHEATED ENGINE. FIRST TIME HAPPENED IN CAR WASH AND THREE TIMES DRIVING THROUGH RAIN PUDDLES. *TR

NORMAL USE OF THE VEHICLE HAS LED TO STRUT TOWERS RUSTING AND SEPARATING UNDER THE HOOD, CAUSING A POTENTIALLY DANGEROUS LOSS OF CONTROL WHILE DRIVING THE VEHICLE. REPAIR SHOP TOLD ME TO REPAIR WITH A "STRUT TOWER REPAIR KIT". THEY THEN EXPLAINED THIS IS A VERY COMMON DEFECT IN CHRYSLER/DODGE MINIVANS FROM 1996-2000 AND THERE IS A TECHNICAL SERVICE BULLETIN #23-044-02 ABOUT THE CONDITION AND REPAIR. IF LEFT UNDIAGNOSED AND UN-REPAIRED, THIS COULD CAUSE A VEHICLE OWNER TO LOSE CONTROL OF THE VEHICLE WHILE DRIVING. DUE TO THE # OF INCIDENTS & REPAIRS, THIS SEEMS TO BE A PRODUCT DESIGN DEFECT. CHRYSLER REFUSED TO PAY FOR THE KIT. I DON'T UNDERSTAND WHY A RECALL WOULD NOT BE ISSUED...BECAUSE NO ONE HAS DIED YET? *TR

RUSTED LEFT STRUT TOWER CAP ON A CHRYSLER 2000 TOWN AND COUNTRY. THIS IS A COMMON PROBLEM WITH THE VAN JUST CHECK THE BLOGS ON A COMPUTER OR CALL AN AUTO REPAIR SHOP. THIS IS A DANGEROUS PROBLEM I'M TOLD IF THE PROBLEM WAS NOT DISCOVERED IT'S POSSIBLE THE STRUT COULD FORCE THROUGH THE RUSTED TOWER TOP CAUSING THE DRIVER TO LOSE CONTROL OF THE STEERING. THE REPAIR WILL COST ME $300.00 TO $400.00 DOLLARS. THIS IS AN OBVIOUS BAD DESIGN THAT NEEDS TO BE RECALLED BY CHRYSLER BEFORE PEOPLE LOSE THEIR LIVES.CONSUMERS PURCHASE AUTOS IN GOOD FAITH THAT THEY WILL BE SAFE AND THAT WE WILL NOT HAVE TO BE FINANCIALLY PENALIZED FOR BAD DESIGNS. *TR

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BEGAN TO JERK, SHAKE AND DECELERATE ABNORMALLY. THE FAILURE RECURRED MOST OFTEN WHEN DRIVING IN RAINY WEATHER. THE VEHICLE WAS TAKEN TO AN AUTO MECHANIC FOR DIAGNOSTIC TEST IN WHERE THE TECHNICIAN ADVISED THAT THE DRIVER' S SIDE STRUT MOUNT WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

HANKOOK P215/65R16 96T TIRE BLOW OUT ON A 2000 CHRYSLER TOWN & COUNTRY. TIRE WAS IN GOOD CONDITION, NO DRY ROT LOCATED ON REAR LEFT SIDE. HAVE PHOTOS AVAILABLE SHOWING BLOWOUT, CONDITION OF TIRE, ALMOST A PERFECT CUT FROM RIM TO RIM. CAUSED DAMAGE TO FUEL FILLER NECK AND FILL PORT AS WELL AS DAMAGE TO REAR DRIVER'S SIDE FENDER AND SURFICAL DAMAGE FROM TREAD OF TIRE. *TR

AFTER REPEATED SERPENTINE BELT REPLACEMENT ON 2000 T&C THE BELT HAS SLIPPED OFF DURING A "MINOR" RAIN STORM, THE BELT SLIPPED OFF AGAIN AND CAUSED ME TO LOSE POWER STEERING AND I CRASHED INTO ANOTHER VEHICLE AS WELL AS A BUSINESS. I CONTACTED THE DEALER AND THEY INFORMED ME THAT EVEN THOUGH THERE HAVE BEEN REPEATED COMPLAINTS ABOUT THIS PROBLEM, THAT BECAUSE THE NHTSA HAS NOT ISSUED AN "OFFICIAL" RECALL OF THIS PROBLEM THAT THERE WAS NOTHING THAT COULD BE DONE. WHAT ARE MY TAX DOLLARS BEING SPENT ON? *TR

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY MINI VAN. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, HE NOTICED THAT THE CONNECTOR FRACTURED AND GASOLINE FUEL WAS LEAKING FROM THE VEHICLE. THE DEALER WAS NOT INFORMED OF THE FAILURE. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE CONTACT STATED THAT THE ETHANOL AND FUEL WAS DRYING OUT THE PLASTIC AND CAUSING THE FAILURE. THE CONTACT MADE REPAIRS TO THE VEHICLE. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 58,000.

AFTER GETTING CAUGHT IN AN EARLY EVENING'S THUNDERSTORM, I ATTEMPTED A REGULAR, RIGHT TURN OFF US 34 TOWARD OUR SUBDIVISION. OUR 2000 CHRYSLER MINI VAN LOST POWER STEERING DURING THE TURN. I WAS UNABLE TO KEEP COMPLETELY WITH IN MY LANE. THANKFULLY, NO ONE WAS IN THE OPPOSING TRAFFIC LANE. AFTER REGAINING MY COMPOSURE, I DECIDING IT WAS OK TO "LIMP" HOME WITH THE VAN, THROUGH THE SUBDIVISION. I NOTICED A LOT OF THE DASH LIGHTS WERE TRIGGERED, WHICH INDICATED TO ME THAT THE ALTERNATOR WAS NO LONGER WORKING FOR THE FINAL COUPLE OF BLOCKS. THIS AFFECTED THE BRIGHTNESS OF THE HEADLIGHTS AND SLOWED THE WIPER SPEED. THIS ALSO AFFECTED THE AIR CONDITIONER AND THAT PREVENTED THE DEFOGGER FROM WORKING PROPERLY. ONCE AT HOME, I FOUND THAT THE SERPENTINE BELT HAD COME OFF. IN ANOTHER MOMENT OF TIME, THE BELT'S COMING OFF MIGHT HAVE EASILY HAVE RESULTED IN MORE DISASTER. CONSULTING THE AUTO REPAIR PLACE, (WHICH HAD REPLACED THE SAME BELT IN JUNE), I HAD THE VAN TOWED IN, WHERE A NEW BELT WAS INSTALLED. NOTHING ELSE WAS FOUND AMISS IN THE SYSTEM. IT WAS SUGGESTED THAT PERHAPS THE RAIN OR A PARTICULAR PUDDLE HAD THE EFFECT OF CAUSING THE WET BELT TO SLIP OFF DURING THE TURN. AND IT WAS MENTIONED THAT THEY HAD SEEN SIMILAR "WET BELT" ISSUES FROM MY VAN'S MANUFACTURER. NOW I'M AFRAID TO DRIVE IN THE RAIN WITH THE VAN FOR FEAR OF IT HAPPENING AGAIN WITH WORSE CONSEQUENCES.

MY 2000 CHRYSLER TOWN AND COUNTRY VAN, HAS A PROBLEM WITH THE SERPENTINE BELT COMING OFF WHILE IT IS RAINING. THIS IS A VERY DIFFICULT AND DANGEROUS PROBLEM BECAUSE IT CAUSE THE POWER STEERING TO GO OUT AND THE MOST INOPPORTUNE TIMES. I REALLY WISH SOMEONE WOULD BE ETHICAL ENOUGH FROM CHRYSLER OR NHTSA TO DO A RECALL BEFORE SOMEONE GET KILLED. *TR

THIS VEHICLE HAS FLAWED SEATBELTS. IT UNHOOKED DURING THE CRASH AND FLEW IN THE AIR, LANDED IN THE SQUAREPANTS FAMILY YARD THEN CAME BACK UP AND LANDED ON A 1995 PLYMOUTH MAGIC WAGON THAT ROLLED AWAY AT PRINCIPAL BROWN'S HOUSE. *TR

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SERPENTINE BELT SEPARATED FROM THE ALTERNATOR CAUSING THE ALTERNATOR TO FAIL. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST AND ADVISED THAT THE VEHICLE DID NOT HAVE A PROTECTIVE SPLASH GUARD AND CAUSED WATER TO PENETRATE, SEPARATING THE SERPENTINE BELT FROM THE ALTERNATOR. THE BATTERY WAS REPLACED BUT THE FAILURE WAS NOT CORRECTED AND THE SERPENTINE BELT CONTINUED TO FAIL. THE MANUFACTURER ADVISED THAT THE FAILURE WAS NOT RECALLED. THE FAILURE MILEAGE WAS 149,000, AND THE CURRENT MILEAGE WAS 196,000.

TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT SHE WAS DRIVING WHEN SHE NOTICED THAT THE BRAKE LIGHTS SUDDENLY ILLUMINATED. THE NEXT DAY, THE CONTACT WAS DRIVING INTO A REPAIR SHOP WHEN SHE ATTEMPTED TO STOP AT A TRAFFIC SIGN BUT THE BRAKES FAILED. SHE WAS ABLE TO DETOUR AND DRIVE THE VEHICLE TO HER RESIDENCE. A MECHANIC INSPECTED THE VEHICLE; AND STATED THAT A BRAKE LINE RUPTURED WHICH CAUSED THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 54,000.

AT LEAST 6 TIMES SINCE OWNING A 2000 CHRYSLER TOWN AND COUNTRY, THE SERPENTINE BELT HAS COME OFF EITHER IN THE RAIN OR SNOW. ONCE CAUSING PROPERTY DAMAGE AS I PULLED OFF THE ROAD WHEN THE CAR OVERHEATED. IT ALSO CAUSED THE HEAD GASKET TO FAIL. GATES HAS A CORRECTION KIT FOR THIS. CHRYSLER SHOULD SUPPLY THEM ON A ONE TIME BASIS T EVERY OWNER. FAILURE OF THIS DESIGN CAUSES OCCUPANTS TO BE PUT AT RISK IN THE MOST INCLEMENT WEATHER CONDITIONS WHEN YOU NEED THE CAR TO PERFORM IT'S BEST. ADDITIONAL THERE IS LOSS OF POWER STEERING, POWER BRAKES, AND ALTERNATOR. *TR

2000 CHRYSLER TOWN AND COUNTRY RIGHT FRONT WHEEL CAME OFF WHILE DRIVING. CONSUMER STATES THAT THE WHEEL FIRST CAME LOOSE BUT THEN QUICKLY CAME OFF COMPLETELY, SEPARATED FROM THE VEHICLE AND DAMAGED A FENCE IN A FRONT YARD. THIS EVENT BEGAN WHILE THE VAN WAS TRAVELING AT ABOUT 30 MPH. THE DRIVER WAS ABLE TO SLOW DOWN AND PULL TO THE SIDE OF THE ROAD SAFELY. THE RIGHT FRONT WHEEL LUGS (RIM STUDS) WERE BROKEN. THE STUDS APPEARED TO HAVE RUSTED THROUGH. THE BUMPER, DISK BRAKE, THE BODY AROUND THE WHEEL WELL AND SOME PARTS UNDER THE VAN WERE CLEARLY DAMAGED. THERE MAY BE ADDITIONAL DAMAGE. *TR

ON MARCH 10, 2010 MY HUSBAND WAS DRIVING OUR 2000 CHRYSLER TOWN & COUNTRY HOME WHEN HE APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR! LUCKILY HE WAS ON OUR STREET NEAR OUR HOME THEREFORE HE WASN'T GOING VERY FAST. THERE WAS BRAKE FLUID COMING FROM UNDER THE VAN & THE BRAKE FLUID RESERVOIR WAS EMPTY! THANK GOD HE DIDN'T HAVE AN ACCIDENT AND NO ONE WAS HURT! THIS ,HOWEVER DID HAPPEN APPROX. 5 YEARS AGO WITH THIS VAN AND HE WAS IN AN ACCIDENT AND WE DID REPORT THIS TO DAIMLERCHRYSLER.COM. NOW I DO THINK THIS YEAR & MODEL CAR SHOULD BE LOOKED AT. MY HUSBAND, IN BOTH CASES, NEVER HAD A BRAKE LIGHT GO ON OR ANY SIGN OF ANYTHING TO THINK THE BRAKE LINE WAS IN NEED OF ATTENTION. HE IS VERY STRICT ON MAINTENANCE WITH OUR VEHICLES. THE 1ST TIME, WHEN THE BRAKES WERE APPLIED, THE SEALS IN THE REAR BRAKE BLEW OUT WHICH CAUSED THE LOSS OF THE FLUID HENCE NO BRAKES. WE NOW HAVE HAD THE VAN TOWED AND WILL IT BE LOOKED AT TOMORROW 3/11. *TR

TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. HE NOTICED THAT THE STEEL BRAKE LINES IN THE REAR WERE COVERED WITH RUST AND CAUSED BRAKE FLUID TO SPRAY FROM THE BRAKE LINES. THE DEALER WAS CONTACTED AND THEY STATED THAT THEY HAVE THE BRAKE LINES IN STOCK; HOWEVER, THE VIN WAS NOT RECALLED. THE VEHICLE WILL BE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 91818.

METAL / BRAIDED BRAKE LINE FROM ABS CONTROL MODULE TO PROPORTIONING VALVE ON MY 2000 CHRYSLER TOWN AND COUNTRY RUPTURED AFTER SLIGHT MOVEMENT TO SEPARATE LINE FROM RUBBING ON EACH OTHER. *TR

DRIVING THROUGH SMALL PUDDLE OF WATER (DRAINAGE FROM WATERHOSE RUN OFF NOT STORM TYPE DRAINAGE). SERPENTINE BELT COMES OFF RENDERING THE VEHICLE UNUSABLE. HAPPENS IN ALL WEATHER CONDITIONS. I HAVE REPLACED THE WATER PUMP, THE TENSIONER, THE IDLER PULLEY. I'VE HAD THE ALIGNMENT OF THE PULLEYS CHECKED, ALL HAVE HAD NO EFFECT ON THE SERPENTINE BELT. IT STILL COMES OFF GOING THROUGH ANY FORM OF MOISTURE. THIS HAS BEEN ONGOING NOW FOR OVER A YEAR, I HAVE GONE THROUGH 4 DIFFERENT BELTS TRYING TO SEE WHAT COULD WORK. THE FIRST TIME IT HAPPEN WAS EARLY IN THE MORNING (APPROX. 3AM) WHILE MY WIFE WAS ON HER WAY TO WORK, WITH THE SUDDEN LOSS OF POWER STEERING SHE RAN INTO A CURB. THE ONLY DAMAGE WAS TO THE VEHICLE FRONT BUMPER AND BOTTOM VALANCE. *TR

TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 35 MPH THE FAN BELT DETACHED FROM THE VEHICLE AND THE VEHICLE STALLED. THE FAILURE OCCURRED FIVE TIMES WHEN IT WAS SNOWING OR RAINING. THE VEHICLE WAS TOWED THREE OUT OF FIVE TIMES WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FIVE TIMES WHERE THE FAN BELT WAS REPLACED EACH TIME. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

WHILE DRIVING CHRYSLER T&C FRONT RIGHT WHEEL SHOOK, THEN CAME OFF. BOLTS SHAVED OFF. I SEE MANY OTHER COMPLAINTS OF THIS, SO THERE IS CLEARLY AN ISSUE HERE. I FEEL SO FORTUNATE THAT I WAS ONLY DRIVING 15 MPH ON A SIDE STREET AND WAS NOT CROSSING A BUSY HIGHWAY WHEN THIS INCIDENT OCCURRED! *TR