NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2001 Chrysler Town & Country. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
MICHELIN MX4 ALL SEASON AV 1018 06-55667-0 215/65R16 TIRE TREAD SEPARATION ON HIGHWAY IN FL. *TR
I WAS DRIVING MY 2001 CHRYSLER TOWN AND COUNTRY WHEN SUDDENLY MY DASHBOARD LIGHTS WENT OFF AND THE CLUSTER BOARD WHEN CRAZY , I WAS NOT ABLE TO SEE WHAT SPEED I WAS GOING , THE VAN STILL RUNNING BUT , INSTRUMENT CLUSTER DON'T SHOW WHAT SPEED OR GAS LEFT OR RPM. I ALREADY REPLACE THE COMPUTER BUT THE PROBLEM ONLY DISAPPEAR FOR ONE MONTH NOW IS DOING IT AGAIN THIS SEEMS TO BE AN ISSUE WITH THIS VAN FOR LOTS OF PEOPLE! THANKS! *TR
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY WITH MICHELIN DESTINY TIRES, SERIAL NUMBER AA804065643001, LINE SIZE 215/65/R16. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH,THE REAR DRIVER AND PASSENGER TIRES EXPLODED AND CAUSED DAMAGE TO THE WHEEL AND BUMPER. THE VEHICLE WAS TAKEN TO A LOCAL TIRE SHOP WHERE A DIAGNOSTIC WAS PERFORMED AND THE FAILURE WAS LOCATED AT THE TIRE TREAD. THE MANUFACTURER DENIED ANY ASSISTANCE AND STATED THAT THE TIRE PRESSURE WAS TOO LOW AND CONTRIBUTED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 117,122. UPDATED 07/08/11 *BF UPDATED 07/18/11
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON AN INTERMITTENT BASIS AND THE HORN DID NOT FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE CLOCK SPRING MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE EXHIBITED AN ABNORMAL CRACKING NOISE FROM THE FRONT END. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 01V152000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM) AND CONTACTED THE MANUFACTURER HOWEVER, THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS BUT THE MECHANIC REFERRED THE CONTACT BACK TO THE MANUFACTURER. IN ADDITION, THE RADIO WOULD NOT FUNCTION IN CONSISTENTLY HOT OR HUMID WEATHER AND WAS ALSO LEAKING WATER ONTO THE ANTI-FREEZE PIPE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
2001 TOWN AND COUNTRY LIMITED 3.8 LITER ENGINE . **ENGINE FUEL RAIL FUEL LEAKAGE AND FAILURE**. GETTING RAW GAS POOLING ON THE TOP OF THE ENGINE LEAKING FROM THE FUEL RAIL CAP ON THE TOP OF THE END OF THE FUEL RAIL(DRIVER SIDE OF RAIL). I LOOKED INTO THIS ISSUE ON EARLIER MODELS AND THE 2000 MODEL HAD THE SAME PROBLEM WITH THE FUEL RAIL AND **THERE WAS A RECALL FOR THE YEAR 2000 ** I HAVE THAT SAME EXACT FUEL RAIL ON MY 2001 VAN BUT CHRYSLER WOULD NOT FIX IT?? THEY TOLD ME MY 2001 VAN WAS NOT ON THE RECALL LIST. ** THIS FUEL LEAK IS **DANGEROUS! COULD CATCH FIRE LEAKING ON THE TOP OF THE ENGINE. THIS SHOULD BE A RECALL FOR MY 2001 TOWN AND COUNTRY 3.8 LITER ENGINE. I HAVE NOT FIX THIS BECAUSE OF THE HIGH COST AND A MANUFACTURE SAFETY ISSUE . IF MY VAN CATCHES FIRE BECAUSE OF THIS I WANT THIS RECORD. I TRIED MANY HOURS WITH CHRYSLER DEALER AND CHRYSLER CORPORATE TO GET THIS FUEL RAIL LEAK FIXED BY THEM WITH NOT SUCCESS. ** PLEASE HELP ME WITH THIS TO GET MY 2001 VAN COVERED BY THE PRIOR FUEL RAIL RECALL. THANK YOU IN ADVANCE FOR ANY HELP.
2001 TOWN AND COUNTRY LIMITED 3.8 LITER ENGINE . **FUEL FILLER NECK RUST CORROSION AND FAILURE**. GETTING CHECK ENGINE LIGHT OBD2 CODE P455 . REPLACED FUEL FILLER CAP BUT DID NOT FIX PROBLEM . NOTICED RUST CORROSION AND FAILURE AT PLASTIC TO METAL SEEM ON FUEL NECK FILL AREA.. THIS IS CAUSING FUEL VAPOR SMELL ALSO **DANGEROUS! SHOULD BE A RECALL AND REIMBURSED FOR FUEL NECK REPLACEMENT COST AND SERVICE MOPAR FUEL NECK PN 4809624AG
FUEL FILLER NECK ASSEMBLY WAS BADLY RUSTED AND HAD TO BE REPLACED TO PREVENT FUEL LEAKING AND KEEP AIR POLLUTION CONTROL SYSTEM OPERATIONAL. *TR
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE CONTACT STATED THAT THE STEERING WHEEL WAS STICKING AND BECAME DIFFICULT TO MOVE IN ANY DIRECTION. IN DECEMBER 2010, THE CONTACT HAD THE POWER STEERING LINE REPLACED HOWEVER, SHORTLY AFTER THE VEHICLE WAS REPAIRED, THE CONTACT NOTICED THAT THE STEERING WHEEL HAD BECOME DIFFICULT TO MOVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS UNKNOWN AND THE FAILURE MILEAGE WAS 141,633.
68 MPH ON HIGHWAY- RUSH HOUR TRAFFIC- LOUD NOISE- VAN JUST STOPPED. NO LIGHTS, WARNING, ETC. TRANSMISSION COMPLETELY DESTROYED. THANKFULLY THE KID BEHIND ME SWERVED WELL. BRUISES FROM SEATBELT & FACE TO KNUCKLES DUE TO SUDDEN STOP- CHYRSLER & NHTSA KNOW ALL ABOUT THE 41TE DEFECTIVE TRANNYS- ARE YOU GOING TO WAIT UNTIL SOMEONE OR MANY DIE? 2ND TRANNY TO FAIL IN SAME MANNER. *TR
WHEN IT IS RAINING WE LOSING POWER STEERING. WE ARE NOT ABLE TO TURN LEFT OR RIGHT. ALSO SUSPENSION IS BANGING. HAD CLIPS ON SWAY BAR REPLACED SEVERAL TIMES AND STILL SAME BANGING. *TT
FAILURE OF CLOCKSPRING IN STEERING WHEEL ASSEMBLY. THIS FAILURE CAUSES THE DRIVER SIDE AIRBAG TO QUIT WORKING. IT ALSO CAUSES THE HORN NOT TO WORK. ADDITIONALLY THE CRUISE CONTROL ALSO QUITS FUNCTIONING. THE CLOCKSPRING ELECTRICAL RIBBON BENDS IN ONE SPECIFIC POINT AND OVER TIME THE RIBBON FAILS COMPLETELY. *TR
PURCHASED THE VEHICLE USED. AFTER 2ND OR 3RD FUEL FILL, THE ENGINE LIGHT WENT ON. IT HAS STAYED ON. WE HAD IT CHECKED AT OUR LOCAL PEP BOYS AND WE WERE TOLD THE FUEL FILLER NECK IS BAD AND THAT CHRYSLER IS GOING THROUGH THEM AT A RATE OF 100 PER WEEK. I FEEL A RECALL SHOULD BE ISSUED AND THAT CONSUMERS SHOULD NOT BE FORCED TO PAY FOR A PART THAT IS OBVIOUSLY SO DEFECTIVE ON THE VEHICLE THAT THE RATE OF REPLACEMENT IS 100 PER WEEK. *TR
TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR BRAKE LINE RUPTURED, CAUSING BRAKE FLUID TO LEAK. THE FAILURE OCCURRED THREE TIMES. THE CONTACT HAD THE BRAKES REPLACED EACH TIME AND FELT THAT THERE WAS A SERIOUS SAFETY ISSUE WITH THE BRAKE LINE. THE CONTACT CALLED THE MANUFACTURER AND WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.
I OWN A 2001 CHRYSLER TOWN AND COUNTRY MINIVAN AND RECENTLY TOOK IT TO A MECHANIC FOR INSPECTION TO SEE WHAT WORK NEEDED TO BE DONE IN ORDER TO TAKE THE VEHICLE ON A 1,000 MILE VACATION. THE MECHANIC POINTED OUT THAT THE MINIVAN HAS A RUSTED STRUT TOWER. IT IS THE TOWER LOCATED ON THE DRIVER'S SIDE. AFTER SEARCHING ON THE INTERNET I SEE THAT THIS IS AND HAS BEEN A COMMON FAILURE FOR CHRYSLER, DODGE AND PONTIAC VANS. I HAVE BEEN TOLD BY SEVERAL MECHANICS AND BODY SHOPS THAT THIS IS A KNOWN DEFECT ON THESE VEHICLES AND THE FAILURE HAPPENS FREQUENTLY. *TR
WE BOUGHT A USED 2001 CHRYSLER TOWN AND COUNTRY IN MARCH. RIGHT AWAY WE STARTED HAVING BRAKE PROBLEMS. WE HAVE HAD THE VEHICLE IN THE SHOP 3 TIMES FOR THE BRAKES. TODAY I WENT OUT, AND THERE WAS ABSOLUTELY NO BRAKES. THE PEDAL WAS ALL THE WAY TO THE FLOOR, AND THE VAN WAS STILL ROLLING. WE HAVE REPLACED PADS, CALIPER, AND LINES ALREADY. *TR
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING BETWEEN 40-45 MPH WHEN QITHOUT WARNING THE DRIVER SIDE AIRBAG ABRUPTLY DEPLOYED. THE CONTACT SUSTAINED MINOR INJURY TO THE LEFT ARM AND SHOULDER AREA. ALSO, BODY BRUISES AND CRACKED RIBS. THE CONTACT WAS ABLE TO RESUME OPERATION WITH CAUTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE IT HAD BEEN FOR A PERIOD OF THREE WEEKS. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT WAS DISPLEASED TO KNOW THE INSPECTION WAS SUCH A LENGTHY PROCESS AND INFORMED THAT THERE WAS NO ALTERNATE MEANS OF TRANSPORTATION DUE TO THE VEHICLE BEING EQUIPPED HANDICAP ACCESSIBLE. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION BUT THERE WAS NO RESOLUTION. THE FAILURE MILEAGE WAS 170,000.
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED AND STAYED ON. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE SHE WAS INFORMED THE ENTIRE AIR BAG SYSTEM NEEDED TO BE REPLACED. THE CONTACT BELIEVED THAT THE SALT ON THE ROAD CONTRIBUTED TO THE FAILURE AND THAT THERE SHOULD HAVE BEEN A COATING THAT WOULD PREVENT THE SALT FROM DAMAGING THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 130,000.
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. AFTER SHIFTING INTO DRIVE FROM REVERSE, THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL. AFTER TRYING FOR APPROXIMATELY THIRTY SECONDS, THE WHEEL WAS ABLE TO BE TURNED. THE FAILURE OCCURRED INTERMITTENTLY DURING COLD WEATHER. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 72,000.
I FEEL GOOD NOW THAT COMPANIES ARE REPAIRING THEIR DEFECTIVE AUTOMOBILES, A PROCESS THAT SAVES CONSUMER LIVES AND MONEY. ONE WOULD ASSUME THAT REGULATORS ARE CONTROLLING THE AUTOMOBILE COMPANIES AND PROTECTING THE PUBLIC, BUT THIS ASSUMPTION IS NOT TRUE. THE PUBLIC SPENDS BILLIONS ON DEFECTIVE PRODUCTS THAT DEPARTMENT OF TRANSPORTATION DOES LITTLE ABOUT DEFECTIVE AMERICAN CARS. MY POWER STEERING FLUID LEAKED OUT OF MY CHRYSLER TOWN AND COUNTRY. I ENTERED CHRYSLER POWER STEERING PROBLEMS AND RECEIVED 6,480,000 RESPONSES. THEN I REALIZED THAT CHRYSLER IS UNABLE TO PRODUCE A WORKABLE POWER STEERING SYSTEM, OR THEY PLAN FOR IT TO FAIL. I BELIEVE THEIR POWER STEERING SYSTEM HAS BEEN A COMPONENT OF THEIR PLANNED OBSOLESCENCE FOR THE LAST QUARTER OF A CENTURY. I OWNED A 1987 CHRYSLER FIFTH AVENUE AND THE POWER STEERING SYSTEM FAILED IN THAT CAR. WHY MUST CONSUMERS PAY FOR AUTO MAKERS' INCOMPETENCE OR PLANNED BREAKDOWNS? WE LOSE MILLIONS OF DOLLARS EVERY YEAR WHILE REGULATORS DRAW PAY FOR IGNORING LARCENY AND KEEPING SEATS WARM. *TR
THE AIRBAG LIGHT KEPT GOING ON AND OFF WHILE DRIVING. CHECKED ON THE COMPUTER AND FOUND WHERE THIS WAS A PROBLEM WITH CHRYSLER PRODUCTS FROM 1994-2000 CAUSED BY A FAULTY CLOCKSPRING. THERE WAS A RECALL ON THESE MODELS. MINE IS A 2001 CHRYSLER LIMITED MINIVAN WITH ONLY 66,900 MILES ON IT AND COST ME $357.00 TO GET IT FIXED. DEPENDING ON WHEN THIS CAR WAS MANUFACTURED, IT COULD STILL HAVE THE SAME BRAND CLOCKSPRING AS THE OTHER YEARS. *TR
THE REAR HATCH DOES NOT WORK WHEN USING THE SWITCH ON THE REMOTE OR IN THE VEHICLE. IT JUST BEEPS AND TRIES TO OPEN, BUT THE DOOR DOES NOT RELEASE. YOU HAVE TO MANUALLY OPEN THE DOOR. THIS PROBLEM STARTED IN 2006, 5 YRS. AFTER THE VEHICLE WAS MADE. *TR
FRONT WINDSHIELDS SUDDENLY START TO MOVE WITH ANY CONTROL DURING THE TRAVEL IMPOSSIBLE TO STOP UNTIL DISCONNECT THE FUSE IN TO FUSEBOX. *TR
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE REPLACING THE BATTERY IN THE VEHICLE, THE CONTACT NOTICED THAT THE SHOCK TOWER HAD EXTREME CORROSION. THE CONTACT STATED THAT THE SUSPENSION SUPPORT FRACTURED, MAKING THE VEHICLE UNSAFE TO DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
CLOCKSPRING HAS FAILED TWICE AND REPLACED TWICE AND IS FAILING AGAIN NOW. AIR BAG, HORN, CRUISE CONTROL AND OTHER COMPONENTS FAIL WHEN CLOCKSPRING FAILS. I FEEL THIS COULD BE A POTENTIAL LIFE THREATENING SITUATION IF AIR BAG FAILS IN AN ACCIDENT BECAUSE OF CLOCKSPRING FAILURE. *TR
2001 CHRYSLER TOWN AND COUNTRY MINI VAN BRAKES CONTINUE TO FAIL IN COLD WEATHER. BOUGHT THIS CAR IN JULY OF 2009. BRAKES STARTED FAILING IN NOV 09 HAD THEM LOOKED AT 7 TIMES AND EACH TIME THEY THOUGHT THEY FIX THE PROBLEM, BUT BRAKES WOULD WORK FOR ABOUT 2 WEEKS BEFORE FAILING AGAIN. DON'T KNOW WHAT THE PROBLEM IS, BUT IT IS A MAJOR CONCERN WHEN I HAVE A NEWBORN BABY AND THREE OTHER CHILDREN ON BOARD AND THIS IS OUR ONLY TRANSPORTATION. PLEASE HELP. *TR
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE SIDE REAR DOORS WOULD NOT CLOSE OR OPEN USING THE INTERIOR BUTTONS OR THE KEYLESS ENTRY. THE CONTACT ALSO NOTICED THAT IF THE VEHICLE WAS NOT DRIVEN WITHIN 3 DAYS THAT THE BATTERY THE WOULD FAIL. THE FAILURE WAS NOT DIAGNOSED. THE CURRENT MILEAGE WAS 101,000. THE FAILURE MILEAGE WAS 92,000.
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING BETWEEN 5-70 MPH THE VEHICLE WILL STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, AND SOME CABLES/WIRES WERE REPLACED. THE REPAIR DID NOT REMEDY THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 110,000.
BRAKE LINES RUSTING. I HAD A 94 VAN THAT WAS TOTALED BECAUSE THE BRAKE LINES BURST DURING A PANIC STOP. MY SON WAS DRIVING THE VAN AND A TRUCK WENT THROUGH A RED LIGHT. MY SON SLAMMED ON THE BRAKES AND NOTHING. THE PEDAL WENT TO THE FLOOR; THE VAN ROLLED DOWN A RAVINE INTO A GUARD RAIL AND TOTALED THE VAN. THE LEFT STRUT HOUSING WAS RIPPED OFF. AT THE TIME I WAS SUSPICIOUS OF WHAT HAPPENED, I THOUGHT THE BRAKES COULD HAVE BEEN PUMPED TO SLOW THE VEHICLE DOWN, MY SON SAID HE TRIED TO PUMP THE BRAKES BUT NOTHING HAPPENED. THE CRITICAL ISSUE HERE IS A CATASTROPHIC FAILURE OF THE BRAKES, WHICH I COULDN'T UNDERSTAND. EVERYONE ON THIS BOARD THAT HAD THE LINES RUPTURE MENTIONED A COMPLETE FAILURE OF THE BRAKES. THE VAN WAS TOWED HOME AND UPON INSPECTING A 3' PIECE OF BRAKE TUBING WAS MISSING FROM THE LEFT REAR WHEEL, THE REST OF THE LINES WAS BADLY RUSTED. I HAVE OWNED TWO 1991 VANS 218K, 198K WHEN THEY WERE SOLD FOR $25 EACH ONE 1994 VAN 170K WAS SCRAPPED I PRESENTLY OWN TWO 2001 VANS 150K, 177K I RECENTLY LOOKED AT BOTH MY 2001 VANS AND THE BRAKE LINES ARE BADLY RUSTED. I WAS QUOTED PART PRICES FOR THE TWO LINES THAT GO TO THE REAR BRAKE CALIPERS. 68031823AA LEFT REAR BRAKE LINE $227.49 4683792AD RIGHT REAR BRAKE $329.12 I DEFINITELY FEEL THERE IS A SERIOUS DESIGN ISSUE WITH THE MATERIAL THE BRAKE LINES ARE MADE OF. I WOULD HAVE NEVER EXPECTED A CATASTROPHIC FAILURE. CAN ANYONE HELP ME FIND THESE PARTS AT A REASONABLE PRICE? SHOULD ALL OF THE LIES BE REPLACED? WHAT DID OTHERS HAVE TO PAY FOR THE DEALER TO FIX THE PROBLEM? THANKS MANY OTHER SIMILAR COMPLAINTS ON THIS MESSAGE BOARD: HTTP://FORUM.CHRYSLERMINIVAN.NET/SHOWTHREAD.PHP?T=2620&PAGE=12. *TR
BOUGHT UNIROYAL TIRES AT WALMART AFTER 30,000 MILES THEY SEPARATE WALMART MANAGER IN LUFKIN CLAIMS THAT FRONT END NEEDS ALIGNMENT WILL NOT REPLACE TIRES. HAVE ALIGNMENT CHECKED AT DIFFERENT LOCATION NO PROBLEM WITH ALIGNMENT. WALMART STILL WILL NOT REPLACE OR REFUND. *TR
I WAS DRIVING DOWN THE STREET AND WHEN I WENT TO PRESS THE BRAKE TO SLOW DOWN MY TRANSMISSION LOCKED UP AND THE CAR STALLED RIGHT IN THE MIDDLE OF TRAFFIC. THE VEHICLE IS IN SAFE MODE AND IS STUCK IN 2ND GEAR. I HAVE HEARD ALOT ABOUT THIS ISSUE AND WAS WONDERING ABOUT A RECALL THAT WOULD RELATE TO THE ISSUE. I HAVE 3 CHILDREN AND WE COULD HAVE BEEN HURT BADLY. *TR
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHEN THE CONTACT PROCEEDED TO ENTER THE VEHICLE, THE REAR PASSENGER SIDE DOOR FAILED AND RETRACTED QUICKLY. AS A RESULT, THE CONTACT INJURED HIS LEFT ARM. HE WENT TO THE HOSPITAL TO HAVE HIS ARM EXAMINED. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR INSPECTION. THE CHRYSLER MANUFACTURER STATED THAT A REPRESENTATIVE WOULD GIVE HIM A CALL BACK. THE CONTACT HAS NOT YET RECEIVED ANY FOLLOW UP CALLS. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 92,000.
MY CHECK ENGINE LIGHT CAME ON AT 80,000 MILES. I TOOK IT TO A CHRYSLER DEALER FOR A DIAGNOSTIC AND THEY TOLD ME IT WAS SHOWING A CONVERTER CLUTCH MALFUNCTION IN THE TRANSMISSION. WELL THIS ENDED UP CAUSING THE TRANSMISSION TO LOCK UP ON ME IN THE MIDDLE OF THE HIGHWAY BEFORE I COULD GET IT REPLACED. MY CAR IS STILL IN NEW CONDITION TO I DO NOT KNOW HOW THE TRANSMISSION WENT OUT. I HAVE TAKEN THE CAR TO MR TRANSMISSION SINCE IT LOCKED UP AND THEY SAID IT IS ABOUT $3,00 WORTH OF REPAIRS IN THE TRANSMISSION. WE WERE TOLD THE SOLENOID PACK IS WHAT NEEDS TO BE REPLACED. *TR
2ND OF 4 TIRES PURCHASED AT THE SAME TIME THAT ARE POSSIBLY DEFECTIVE. (SEE PREVIOUS COMPLAINT #10269608). THIS SECOND POSS DEFECTIVE TIRE WAS DISCOVERED DURING A TEST DRIVE AFTER THE COMPLETION OF REPAIR OF THE VEHICLE DAMAGE CAUSED BY THE BLOWOUT OF THE FIRST POSS DEFECTIVE TIRE. STEERING STARTED TO WOBBLE DURING TEST DRIVE. MULTIPLE BUBBLES WERE LATER FOUND BY REPAIR SHOP ON THE INSIDE OF THE TIRE - SIGMA REGENT M+S 215/65/R16. HAVE SINCE DISCOVERED THAT THESE TIRES DOT 3D6V TW6 1007 SOLD BY TBC ARE ACTUALLY MADE BY COOPER. NOTE TO NHTSA: PREVIOUS COMPLAINT # 10269608 REFERENCED ABOVE HAD AN INCORRECT VIN ENTERED. THE VIN IS THE SAME AS ENTERED INTO THIS COMPLAINT. *TR
2ND OF 4 TIRES PURCHASED AT THE SAME TIME THAT ARE POSSIBLY DEFECTIVE. (SEE PREVIOUS COMPLAINT #10269608). THIS SECOND POSS DEFECTIVE TIRE WAS DISCOVERED DURING A TEST DRIVE AFTER THE REPAIR OF VEHICLE DAMAGE CAUSE BY THE FIRST POSS DEFECTIVE TIRE. STEERING STARTED TO WOBBLE DURING TEST DRIVE. MULTIPLE BUBBLES WERE FOUND BY REPAIR SHOP ON THE INSIDE OF THE TIRE. SIGMA REGENT M+S TIRES 215/65/R16. HAVE SINCE DISCOVERED THAT THESE TIRES DOT 3D6VTW61007, SOLD BY TBC ARE ACTUALLY MADE BY COOPER. *TR
TIRE FAILURE RESULTING IN DAMAGE TO VEHICLE. SIGMA REGENT M+S TIRE. VEHICLE WAS BEGIN DRIVING APPROX 15-20 MPH WHEN LOUD BANG WAS HEARD AND VEHICLE LOSS OF CONTROL OCCURRED. DRIVER SIDE WHEEL FENDER BLOWN OUT AWAY FROM VEHICLE WHEN TIRE BLOWOUT HAPPENED. *TR
STEERING WHEEL LOCKS WHEN ENGINE IS FIRST TURNED ON IN MORNING. SLOWLY, WITH A BUMP OR WHIRRING NOISE, IT FINALLY (ABOUT 15 SECONDS) LOOSENS UP. HOWEVER, AND THIS HAS HAPPENED 4 TIMES, AS WE DROVE ABOUT A MILE AND STOPPED AT A LIGHT, IT FROZE AGAIN AND WHEEL WOULD NOT TURN UNTIL CAR MOVED ABOUT 20 FT WITH GAS PEDAL ENGAGED. IF WE SAT THERE IT WOULD CONTINUE. SEEMS IT NEEDS THE ENGINE TO DO MORE THAN IDLE. *TR
CAR HAVE PROBLEM ELECTRICAL,IT DO NOT KEEP RUNNING,IT SHUT OFF, IT BLOW OUT ALL FUEL, THE CAR HAVE VERY PROBLEMS CONCERN ELECTRIC AND OTHER ISSUE I DO NOT KNOW. *TR
POWER STEERING BOOST HAS FAILED ON THREE OCCASIONS. ALL WERE LOW SPEED, LESS THAN 10 MPH. THERE WERE NO ACCIDENTS OR OTHER CONSEQUENCES OTHER THAN EXTREME DIFFICULTY IN STEERING. I HAVE TAKEN THE CAR TO MY CHRYSLER DEALERSHIP, AND THEY REPORT THAT THEY CANNOT REPLICATE THE EVENTS I'VE REPORTED. THEY FURTHER STATE THAT THEY CAN FIND NOTHING WRONG WITH THE POWER STEERING SYSTEM. NEVERTHELESS, THESE EVENTS ARE EXACTLY AS I HAVE REPORTED TO THE DEALERS SERVICE DEPARTMENT. I AM AN EXPERIENCED DRIVER AND VEHICLE OWNER. MY CONCERN NOW IS WHEN AND WHERE WILL IT HAPPEN AGAIN, AND WILL THERE BE AN ACCIDENT! I FREQUENTLY DRIVE ON SNOW AND ICE (VEHICLE IS ALL-WHEEL-DRIVE), AND ANY STEERING FAILURE COULD LEAD TO AN ACCIDENT. NEEDLESS TO SAY, I AM VERY UNHAPPY WITH THE CHRYSLER DEALERSHIP IN QUESTION, AND NO LONGER FEEL SAFE DRIVING THIS CAR. THE THREE LOSS OF POWER STEERING EVENTS OCCURRED OVER THE LAST 10 OR 12 DAYS. PRIOR TO THIS TIME THERE HAVE BEEN NO ISSUES AT ALL WITH THE POWER STEERING. WHAT CAN I DO NOW WITH A VEHICLE AND SITUATION THAT I NO LONGER REGARD AS SAFE? *TR
IN MY 2001 CHRYSLER TOWN AND COUNTRY MINIVAN THE HORN, CRUISE CONTROL, AND AIRBAG HAVE STOPPED WORKING. I UNDERSTAND THIS IS A COMMON PROBLEM DUE TO A BROKEN CLOCKSPRING IN THE STEERING WHEEL ASSEMBLY, AND THAT CHRYSLER RECALLED PREVIOUS MODELS WITH THIS SAME DEFECT. DRIVING WITHOUT A HORN AND RELIABLE AIRBAG CLEARLY PRESENTS A SAFETY RISK. I BELIEVE A RECALL OR FREE REPAIR IS IN ORDER. *TR
MY 2001 CHRYSLER TOWN & COUNTRY SUFFERED A COMPLETE TRANSMISSION FAILURE. I BOUGHT THIS VEHICLE NEW IN 2001 AND THOUGHT I WAS BUYING THE BEST MINI-VAN FOR THE MONEY. HOWEVER, I'VE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. POWER WINDOWS HAVE FAILED, POWER SLIDING DOOR HAS FAILED 3 TIMES, POWER LIFT GATE FAILED, AIR BAGS CAUSED A CHECK ENGINE LIGHT TO COME ON ( REPLACED UNDER WARRANTY). ALL OF THESE WERE MINOR IN COMPARISON TO THE TRANSMISSION, WHICH COST ME $3078 TO HAVE REBUILT. I'VE FOUND TOO MANY INSTANCES OF TRANSMISSION FAILURES ON THE INTERNET, I QUESTION WHY CHRYSLER HASN'T BEEN CALLED OUT ON THIS BY THE NHTSA. CHRYSLER KNOWS ABOUT THE QUALITY OF THEIR VEHICLES AND CONTINUES TO DO NOTHING ABOUT IT. IN THE FUTURE I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT. *TR
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH, THE CONTACT HEARD A LOUD NOISE AND PULLED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO HIS RESIDENCE AND A MECHANIC STATED THAT THE TRANSMISSION FAILED. THE DEALER STATED THAT THERE WAS NO RECALL AND WOULD HAVE TO BE REPAIRED AT THE OWNER'S EXPENSE. THE VEHICLE IS CURRENTLY BEING REPAIRED BY A CERTIFIED MECHANIC. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 130,000.
KEY DOES NOT TURN IN IGNITION. "JIGGLE AND PRAY" TILL THE KEY TURNS AND VEHICLE STARTS. *TR
POWER STEERING PROBLEMS, AND POWER WINDOW AND DOOR PROBLEMS. *TR
TWO CASES OF TRANSMISSION FAILURE REQUIRING REPLACEMENT AT 41,000 MILES AND AGAIN AT 80,000 MILES (APPROXIMATE) REQUIRING EXTENSIVE COST TO REPAIR, AND TOWING COST, RENTAL CAR COST FOR 6 DAYS. *TR
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN & COUNTRY. THE PAINT ON THE BODY OF THE VEHICLE WAS CHIPPING. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE DEFECT. THE DEALER HAS BEEN NOTIFIED. THE FAILURE MILEAGE WAS 178,000. THE CURRENT MILEAGE WAS 187,000.
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHEN THE RADIO WAS ACTIVATED, THE CONTACT NOTICED AN ELECTRIC LIGHT FLASHING. IN ADDITION, THE BATTERY WOULD FREQUENTLY FAIL. HE TOOK THE VEHICLE TO A REPAIR SHOP AND THEY STATED THAT THE RADIO CAUSED THE BATTERY TO DRAIN. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V531000 (EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.); THEREFORE, THEY WOULD NOT ASSUME FINANCIAL RESPONSIBILITY FOR THE REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 109,759 AND CURRENT MILEAGE WAS 112,759.
TRANSMISSION CONTROL MODULE, DRIVING DOWN THE ROAD AND THE CHECK ENGINE LIGHT CAME ON THEN, I NOTICED THAT THE RPMS WERE AT 4000 AND THE TRANSMISSION WASN'T SHIFTING. MY HUSBAND PUT IT ON THE COMPUTER AND IT SAID IT WAS THE TCM FAILURE THIS IS A DEALER ONLY PART AT 336.00 WITH A 125.00 CORE CHARGE AND THEN IT HAS TO BE PROGRAMMED BY THE DEALER. AT A COST OF 45.00 IF YOU GET THE PART AND INSTALL YOURSELF . IF THE DEALER DOES IT, IT RUNS BETWEEN 700 AND 800 DOLLARS. WE FOUND A PARTS PLACE THAT SEND THEM OUT TO BE REBUILT FOR 255.00 PLUS SHIPPING AND HANDLING . WHEN I WAS LOOKING FOR INFO ON THIS PART THERE WAS HUNDREDS OF COMPLAINTS ON FORUMS ON THIS SAME PROBLEM. THIS COMPONENT IS LOCATED IN THE DRIVERSIDE WHEEL WELL AND WHEN MY HUSBAND REMOVED IT, IT WAS VERY CORRODED WITH RUST. *TR
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT CONDENSATION FROM THE INSTRUMENT CONTROL PANEL AIR CONDITIONING DUCTS FELL THROUGH THE VENT ON TOP OF THE RADIO AND CAUSED A SHORT CIRCUIT WHICH SUBSEQUENTLY SENT DIRECT CURRENT TO THE REAR SPEAKERS. HE NOTIFIED THE MANUFACTURER IN REFERENCE TO RECALL # 04V531000, EQUIPMENT, ELECTRICAL RADIO, TAPE DECK AND CD. THE MANUFACTURER CONFIRMED THAT SINCE HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM THE RECALL, HE WAS INELIGIBLE FOR A FREE REMEDY. NO REPAIRS HAVE BEEN MADE. THE FAILURE AND CURRENT MILEAGES WERE 89000. UPDATED 4/30/10 *CN UPDATED 08/24/10*JB
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT NOTICED THAT THE DRIVER'S SIDE AIR BAG WARNING INDICATOR WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THERE WERE NO RECALLS PERTAINING TO THE FAILURE. IN ADDITION, HER VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 07V192000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 70,000. UPDATED 04-14-09 *BF UPDATED 04/16/09.*JB
Data synced from NHTSA on May 4, 2026