2001 Chrysler Town & Country Complaint Log

ALONG WITH THOUSANDS OF OTHERS, THE BLEND DOOR IN MY 2001 CHRYSLER TOWN AND COUNTRY HAS FAILED RESULTING IN VISIBILITY ISSUES DUE TO THE WINDSHIELD FOGGING UP. THIS HAS POSED A DANGER TO MYSELF AND MY CHILDREN. *TR

THE CHECK ENGINE LIGHT STARTED FLASHING, WHICH MEANS A MISFIRE IN THE ENGINE IS OCCURRING WHEN THE TEMPERATURE IS ABOVE 80 DEGREES. IT WAS FOUND TO BE A FAULTY DRIVER FOR THE COIL PACK FIRING ON CYLINDER 3 & 6 IN THE ECM COMPUTER. NO SIGNAL WAS COMING OUT OF THE COMPUTER FOR THE COIL PACK DRIVER MODULE ON CYLINDERS 3 & 6 WHICH SHARE THE SAME COIL PACK. REPLACED THE $850 COMPUTER AND ALL IS FINE. *TR

I HAVE A 2001 CHRYSLER TOWN AND COUNTRY. I HAVE HAD IT FOR 7 MONTHS. FROM THE TIME I BROUGHT IT HOME WE HEARD A KNOCKING/RATTLING NOISE IN THE FRONT AND THE STEERING WHEEL WAS WHINING. WE TOOK IT BACK WHERE THEY SUPPOSEDLY REPLACED THE ALTERNATOR, WATER PUMP,BOTH BUSHINGS AND THE RACK AND PINION. THE NOISE WAS STILL THERE AFTER, AND THE MECHANIC TOLD US THAT IT WAS A 500 MILE BREAK-IN PERIOD. THEN APPROXIMATELY 5 TO 6 MONTHS LATER MY HEAT GOES OUT AND STILL THE PREVIOUS PROBLEMS FROM BEFORE ARE THERE. WE TOOK IT BACK WHERE THEY REPLACED STEERING PUMP AND BALL JOINTS. THEY WERE SUPPOSED TO PUT 2 NEW LINES ON FOR THE HEAT WHEN INSTEAD THEY PUT 2 ONE FOOT PIECES OF BLACK RUBBER HOSE ON AND CLAPPED IT ON BOTH ENDS COVERING THE LEAK. ON TOP OF THAT THEY PUT THE WRONG ANTIFREEZE IN. I HAVE HEAT WHENEVER IT WANTS TO WORK. NOW THE DASH LIGHT WORKS WHENEVER IT WANTS TO WORK AND I STILL HAVE A KNOCKING NOISE ON THE FRONT PASSENGER SIDE ALONG WITH THE WHINING IN THE STEERING WHEEL. WE TOOK IT BACK WHERE I PURCHASED IT AND THE MECHANIC TOLD US THAT THEY SAW THAT SOME KIND OF BALL BEARING HAD A LITTLE BIT OF PLAY IN IT BUT THEY DIDN'T REPLACE IT, THEN BECAUSE WE CALLED THE VAN A LEMON WE WERE TOLD TO GET OUT AND THEY REFUSED TO FIX ANYTHING ELSE. I HAVE 3 SMALL CHILDREN UNDER THE AGE OF 5 WHO ARE WITH ME MOST OF THE TIME. I FEEL THAT THIS VAN IS A DANGER TO MYSELF AND MY CHILDREN. *TR

I HAVE RESEARCHED THIS WITH PEOPLE AT WORK AND ON ONLINE INTERNET FORUMS TO FIND OUT THIS IS A RECURRING PROBLEM WITH CHRYSLER POWER WINDOWS IN THEIR VANS. I AM GOING TO REPLACE THE MOTOR MYSELF AS IT SEEMS THE DEALERSHIPS ARE TAKING FULL ADVANTAGE OF THIS AND CHARGING VERY HIGH REPLACEMENT REPAIRS. *TR

HEADLIGHTS CLOUDING OVER. PLASTIC LENS HAVE A HAZE THAT BLOCK THE LIGHT. *TR

TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE CONTACT DROVE OVER A POTHOLE AND THE VEHICLE SHUT OFF. HE ATTEMPTED TO RESTART THE VEHICLE FOUR TIMES, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TAKEN TO A MECHANIC AND IT WAS DISCOVERED THAT THE COMPUTER AND WIRING WERE FAULTY. THE WIRING MATERIAL INSTALLATION ON THE FUEL INJECT RAIL HARNESS WAS FAILING AND EXPOSED THE COPPER WIRES IN THE ENGINE. THE WIRING SHORTED OUT, WHICH CAUSED THE COMPUTER TO FAIL AND THE VEHICLE TO SHUT OFF. THE MANUFACTURER STATED THAT THEY HAD NEVER HEARD OF THIS FAILURE. THE CONTACT HAD TO PURCHASE A BRAND NEW WIRING HARNESS. THE VEHICLE WAS REPAIRED AND THERE HAD BEEN NO FURTHER OCCURRENCES. THE CURRENT MILEAGE WAS 117,526 AND FAILURE MILEAGE WAS 115,000. UPDATED 09/15/08 *BF UPDATED 09/24/08.*JB

CONDENSATION FROM THE A/C VENTS DROPPED THROUGH TO RADIO AND SHORTED RESULTING IN A DRAW ON THE BATTERY WHEN VEHICLE NOT USED KILLING BATTERY REPEATEDLY. *TR

TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE RADIO WOULD TURN ON AND OFF BY ITSELF. THE FAILURE OCCURRED APPROXIMATELY THREE TIMES BEFORE FINALLY FAILING COMPLETELY. THE DIGITAL CLOCK EXPERIENCED THE SAME FAILURE AND WOULD PERIODICALLY REVERT TO 12:00. THE CONTACT ASKED THE DEALER AND MANUFACTURER ABOUT NHTSA CAMPAIGN ID NUMBER 04V531000, WHICH STATED THAT THE 2001 TOWN AND COUNTRY VEHICLES WERE RECALLED FOR ELECTRICAL ISSUES. THE CONTACT WAS INFORMED THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 140,000 AND CURRENT MILEAGE WAS 143,000.

FUEL RAIL CAP LEAKING GAS INTERMITTENTLY . FIRE SAFETY HAZARD AND ENVIRONMENT ISSUE... CONTACTED CHRYSLER WITH NO SUCCESS AND POINTED OUT THAT THE FUEL RAIL DESIGN ON MY 2001 TOWN AND COUNTRY 3.8 LITER ALUMINUM INTAKE ENGINE IS THE THE SAME FUEL RAIL DESIGN AS THE 2000 MODEL THAT HAS A RECALL FOR GAS LEAKS AND FIRE. CHRYSLER WOULD NOT EXTENDED THE RECALL TO MY 2001 TOWN AND COUNTRY 3.8 LITER . TO NHTSA ,PLEASE PUT MY 2001 TOWN AND COUNTRY 3.8 LITER ON THE RECALL LIST SO CHRYSLER WILL FIX THIS DESIGN ,FIRE HAZARD AND ENVIRONMENT ISSUES AT THEIR COST. **AS A NOTE THE SIMILAR MODEL YEARS 03-07 3.8 LITER CHRYSLER AND DODGE MINIVANS, CHRYSLER ENGINEERING RE-DESIGNED THIS FUEL RAIL AND COMPLETELY REMOVED THE FUEL RAIL CAP THAT LEAKS SO FREQUENTLY .. HUMMM....... SEE ATTACHED PDF FOR MODEL YEAR 2000 RECALL

TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING COLUMN AND CLOCK SPRING FAILED. THE ONLY WARNINGS THAT WERE PRESENT PRIOR TO THE FAILURE WERE THE AIR BAG LIGHT ILLUMINATING AND THE HORN FAILING TO WORK. THE CONTACT BELIEVES THIS IS A SAFETY ISSUE BECAUSE SHE NEEDS HER HORN TO PREVENT CRASHES. THE FAILURE HAS ONLY OCCURRED ONCE. THE DEALER CONFIRMED THAT THE CLOCK SPRING FAILED, WHICH CAUSED THE COMPONENTS CONNECTED TO IT TO FAIL AS WELL. THE CLOCK SPRING WAS REPLACED AT THE CONTACT'S EXPENSE. THE CURRENT MILEAGE WAS 145,484 AND FAILURE MILEAGE WAS 145,400. UPDATED 07/07/08. *LJ UPDATED 07/07/08 *JB

TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SPEAKERS IN HER VEHICLE SHORTED OUT. SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE RADIO WAS NOT WORKING; HOWEVER, SHE WAS ABLE TO CHANGE STATIONS AND USE OTHER FUNCTIONS. THE CONTACT COULD NOT HEAR BECAUSE OF THE SPEAKERS. THE DEALER STATED THAT SHE WOULD HAVE TO PAY $500 FOR A NEW RADIO. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V531000 (EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.). THE CURRENT MILEAGE WAS APPROXIMATELY 81,400 AND FAILURE MILEAGE WAS APPROXIMATELY 78,000. UPDATED 09/24/08. *LJ UPDATE 09/30/08. *JB

PURCHASED A USED 2001 CHRYSLER TOWN & COUNTRY FROM PARK JEEP CHRYSLER IN BURNSVILLE, MINNESOTA . THE VEHICLE HAS A ISSUE WITH FLICKERING HEADLIGHTS, DASHLIGHTS AND EVERY LIGHT ON THE VEHICLE . BROUGHT IN THREE TIMES,THEY REPLACED THE DASHBOARD LIGHT SWITCH , THIS DID NOTHING FOR THE FLICKER . NOW THEY SAY THEY WILL NOT DO ANYTHING TO FIX THIS ISSUE AND THEY TOLD ME I MUST HAVE LIGHT SENSITIVITY . THIS IS ?!@#$% AND I AM UPSET WITH THE WAY THEY TRIED TO RESOLVE THE PROBLEM . THE FLICKER IS VERY BAD FOR NIGHT TIME DRIVING . *TR

THE DRIVER'S SIDE REAR AUTOMATIC SLIDING DOOR CEASED WORKING DURING COLD WEATHER CONDITIONS AT RANDOM TIMES OVER A COUPLE OF YEARS & THEN SUDDENLY THE AUTOMATIC FUNCTION OF THE DOOR WOULD NOT WORK AT ALL WHEN THE BUTTON IS PRESSED FROM THE INSIDE. EVEN WORSE IS THAT THE DOOR WILL NOT OPEN WHEN USING THE MANUAL HANDLE WITH THE LEVER. THIS IS EXTREMELY DANGEROUS, AS SMALL CHILDREN COULD BE TRAPPED. EARLIER WHEN I TOOK IT TO A DEALERSHIP, THEY STATED THAT A NEW TRACK HARNESS & SOMETHING ELSE WAS NEEDED AT A COST OVER $500. WE CANNOT AFFORD THIS. DOORS SHOULD WORK MANUALLY WITHOUT $500 PARTS. THERE IS NOTHING PHYSICALLY WRONG WITH THE DOOR, NOR HAS IT BEEN IN A COLLISION ETC. *TR

TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SEAT BELT BUCKLES IN THE REAR OF THE VEHICLE WERE EXTREMELY EASY TO EXIT. THE BUCKLES WERE NOT SECURE. SHE PLACED HER DOG IN THE HARNESS, AND THE DOG BARELY PUSHED DOWN ON THE BUCKLE AND WAS RELEASED. THE FAILURE OCCURRED WHILE DRIVING 30 MPH. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 92,760 AND FAILURE MILEAGE WAS 89,000.

AFTER READING ALL THE COMPLAINTS ON THE 2001 TOWN AND COUNTRY I DECIDED TO REPORT MY OWN AS WELL. ABOUT 3 YEARS AGO I REPLACED MY WHOLE POWER STEERING UNIT. IT BEGAN BECOMING STIFF AND IMPOSSIBLE TO TURN MOSTLY IN THE MORNING WHEN IS WAS A LITTLE COLD...THEN IT BEGAN AT ANY START UP AND SOMETIMES ONLY WHEN I WAS TRYING TO MAKE A RIGHT TURN. I TOOK IT TO MY MECHANIC WHO REPLACED THE FLUID AND IT WAS FINE FOR A SHORT AMOUNT OF TIME AND THEN BEGAN DOING THE SAME THING. I TOOK IT BACK TO MY MECHANIC WHO THEN REPLACED THE WHOLE POWER STEERING UNIT. IT WORKED MUCH BETTER. THEN ABOUT 6 MONTHS AGO IT STARTED WHINING I THOUGHT IT MAY HAVE BEEN A BELT BUT NOW I AM SURE IT IS THE POWER STEERING AGAIN. THIS COULD HAVE CAUSED MORE WRECKS THEN WHAT I WOULD LIKE TO ADMIT AND I AM SHOCKED THAT CHRYSLER IS NOT RECALLING THIS PROBLEM. I ALSO HAD TO REPLACE MY AIR CONDITIONING UNIT AT 48,000. I TOO HAVE HAD TO REPLACED RUSTY BRAKES LINES AND MY CAR REPAIR GUY TELLS ME HE HAS REPLACED NUMEROUS LINES FROM CHRYSLER AND WE EVEN HAD TO WAIT BECAUSE THEY WERE ON BACK ORDER.( THAT SHOULD TELL YOU SOMETHING) MY TAIL GATE WILL NOT ALWAYS OPEN EITHER. SOMETIMES IT DOES AND SOMETIMES I HAVE TO FORCE IT TO. NOT TO MENTION MY PASSENGER WINDOW HASN'T OPENED FOR YEARS...DUE TO A MOTOR NEEDING REPLACED. MY BIGGEST COMPLAINT IS DEFINITELY THE STEERING...THAT IS EXPENSIVE AND DANGEROUS. *TR

TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH AND ABOVE, SHE COULD HEAR A CLUNKING NOISE COMING FROM THE FRONT SUSPENSION. THE CONTACT REPLACED THE SWAY BAR LINKS HERSELF. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE THE VEHICLE WAS ALIGNED AND REPAIRED. THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 01V152000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM). THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED FOR A THIRD TIME. THE FAILURE MILEAGE WAS 140,000.

DRIVERS WINDOW WILL NOT GO UP. HAVE READ HUNDREDS OF COMPLAINTS ONLINE. SOME SAY CHRYSLER KNOWS ABOUT IT BUT NOT ENOUGH TO RECALL FROM INSIDERS WHILE SOME DEALERS DENY KNOWING, EVEN THOUGH FRIENDS ARE EMPLOYEES THERE AND REPAIR 2-3 PER WEEK. OOPS CAPS. *JB

I READ ABOUT A RECALL ON THE CLOCKSPRING ON 2000 CHRYSLER T&C VANS. IT STATED IT RAN FROM UNTIL AUG 2000. MY VAN IS A 2001 CHRYSLER T&C MANUFACTURED IN 8/2000. I HAVE THIS SAME CLOCKSPRING FAILURE THAT CAUSES THE AIRBAG NOT TO FUNCTION. I HAVE TRIED TO TALK TO CHRYSLER TO NO AVAIL. IT JUST SEEMS THAT THEY HAD SOME BAD PARTS DURING THAT TIME AND POSSIBLY THOSE PARTS WERE ALSO PUT ON SOME OF THE 2001 VANS MANUFACTURED IN 8/2000. THE DEALER SAID THAT THIS CLOCKSPRING FAILURE IS A COMMON EVENT. IT SEEMS TO BE A SAFETY ISSUE. *TR

SHORTLY AFTER PURCHASE OF VEHICLE, THE DRIVER'S SIDE AUTOMATIC WINDOW, ONCE PUT DOWN, HAD DIFFICULTY GOING BACK UP. AFTER REPEATED ATTEMPTS, FINALLY WINDOW WENT UP. NEXT TIME WINDOW WAS PUT DOWN, WE COULD NOT GET IT UP. SWITCH WAS CHECKED. SWITCH WAS FINE. MOTOR NEEDED TO BE REPLACED ~300. *TR

I PURCHASED A 2001 CHRYSLER T&C NEW ON 9/10/2001. PRESENTLY I HAVE 38,000 MILES ON IT. FIRST ITEM REPLACED WAS THE SWAY BAR AT ABOUT 30,000 MI. THEN ON 5/22/07 THE TIE RODS HAD TO BE REPLACED DUE TO FRONT WHEEL PLAY. ON 8/13/2007 AFTER ARRIVING ON VACATION, THE NEXT MORNING I WENT TO A LOCAL STORE ABOUT 4 MILES FROM THE RESORT. ON THE WAY BACK THE VAN STARTED TO OVER HEAT AND THE ALARM SOUNDING. I PULLED OVER AND WAITED FOR IT TO COOL. AFTER ARRIVING AT THE RESORT I CHECKED THE COOLANT. REMAINING WAS ABOUT 4 1/2 QUARTS OF THE REQUIRED AMOUNT. I FILLED IT TO CAPACITY AND RAN ENGINE NOTICING COOLANT LEAKING. I HAD IT TOWED TO A CHRYSLER DEALER. THEY WERE ABLE TO PLACE IT ON A LIFT IMMEDIATELY ADVISING ME THAT THE DUAL COOLANT TUBES MADE OF STEEL PIPE HAD RUSTED UNDER THE VAN ON THE FRONT PASSENGER SIDE. I HAD 37,800 MI AT THIS POINT. REPAIRS COST $423.22. AMAZINGLY CHRYSLER CHANGED THE REPLACEMENT TUBES WITH ALUMINUM TUBES. I NOTICED IN READING REPORTS REGARDING MY SAME PROBLEM, MANY OWNERS ARE HAVING THE SAME SITUATION. SURPRISINGLY THIS WAS NOT COVERED BY MY EXTENDED WARRANTY ALONG WITH THE TIE ROD REPLACEMENT. ALL THE VEHICLES I HAVE EVER OWNED NEVER NEEDED TIE ROD REPLACEMENTS. REGARDING THE USE OF STEEL TO RUN COOLANT UNDER A VEHICLE TO THE REAR HEATER KNOWING ROAD SALTS, RAIN, ETC HAVE A DEVASTATING EFFECT ON THIS METAL, CHRYSLER ENGINEERING GOOFED AT THE COST OF THE CUSTOMER, AVOIDING LISTING THIS PART UNDER EXTENDED WARRANTY. AT THIS POINT HAVING OWNED A 1990 DODGE CARAVAN WITH 2 TRANSAXLES REPLACED AND GIVING CHRYSLER ANOTHER CHANCE TO PROVE THEMSELVES IN BUILDING A BETTER VEHICLE I GUESS I OVERESTIMATED THEM ALONG WITH PLACING MY FAITH IN THEIR COMPANY. I HAVE SENT CUSTOMER ASSISTANCE MY COMPLAINT AND BILL FOR THE COOLANT PIPE REPLACEMENT PLACING LITTLE HOPE IN REIMBURSEMENT. NOW I SEE WHY THE AMERICAN CAR MANUFACTURERS ARE LOOSING OUT TO FOREIGN CAR MANUFACTURERS. *TR

TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY WITH TBC CLASSIC RADIAL TIRES (TIRE SIZE P215/70R15). WHILE DRIVING 65 MPH HE EXPERIENCED A BLOW OUT ON THE SIDEWALL OF THE STATED THAT THE DRIVER SIDE REAR TIRE. HE STATED THAT THE HE ALSO EXPERIENCED A BLOW OUT ON THE DRIVER SIDE FRONT TIRE. THE TIRES WERE REPLACED. THE CURRENT MILEAGE WAS 75,100 AND THE FAILURE MILEAGE WAS 70,000. THE TIRE SIZE WAS P215/70R15 HOWEVER; IT WAS NOT INCLUDED IN DROP-DOWN MENU.

POWER LIFT GATE DOES NOT WORK, FAILED APPROXIMATELY TWO YEARS AGO. *TR

TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 70 MPH, THE STEERING WHEEL VIBRATED. THE CONTACT PULLED OVER TO INSPECT THE VEHICLE AND THE DRIVER SIDE FRONT TIRE DETACHED. THE CONTACT HAD THE VEHICLE TOWED TO THE MECHANIC AND HE STATED THAT THE LUG NUTS SEVERED. HE REPLACED THE TIRES AND THE LUG NUTS. APPROXIMATELY FIVE MONTHS LATER, WHILE DRIVING 5 MPH, THE FRONT PASSENGER SIDE TIRE DETACHED. AS OF DECEMBER 4, 2007, THE MECHANIC HAD NOT INSPECTED THE VEHICLE. THE CONTACT STATED THAT THE FRONT LUG NUTS SEVERED. THE FAILURE MILEAGE WAS 115,000 AND CURRENT MILEAGE WAS 120,538. UPDATED 01/03/08. *LJ

POWER LIFT GATE STOPPED WORKING BY REMOTE KEY OR INTERIOR LATCH RELEASE, WILL ONLY OPEN MANUALLY FROM OUTSIDE. THE PROBLEM HAS NOT BEEN REPAIRED OR REPLACED. THE FAILURE OCCURRED WITHIN 50 MILES AFTER WARRANTY EXPIRED. *TR

2001 CHRYSLER TOWN & COUNTRY PASSENGER WINDOW WON'T CLOSE.

CHRYSLER 2001 TOWN & COUNTRY POWER WINDOW MOTORS CONSTANTLY FAILING AND NEEDING TO BE REPLACED. *TR

I MADE A RIGHT TURN ONTO THE FREEWAY AND MY STEERING WHEEL LOCKED CAUSING THE ME TO LOSE CONTROL OF THE VEHICLE. IT CONTINUED TO THE EMERGENCY LANE. AFTER I STOPPED THE CAR, THE STEERING WAS BACK TO NORMAL. CAR IS GOING TO BE TAKEN TO DEALER FOR INSPECTION/REPAIR? *TR

DRIVING DOWN THE ROAD MADE A RIGHT TURN AND AIRBAG LIGHT CAME ON THEN WENT OFF. TRIED TO HAVE IT DIAGNOSIS BUT IS NOT LISTED IN COMPUTER. AIR BAG LIGHT COMES ON AND OFF ALL THE TIME DID A SEARCH ON COMPUTER AND ALOT OF PEOPLE HAVE THIS PROBLEM SAYS IT IS A SPRING OR SOMETHING IN STEERING COLUMN THIS SHOULD BE A RECALL BECAUSE OF ALL THE PEOPLE WITH THE SAME PROBLEM. ALSO CORRODED COOLANT LINES TO REAR AC/HEATER LOST ALL ANTIFREEZE AND VAN OVERHEATED BECAUSE OF THIS. *TR

I HAD A THUMPING NOISE IN THE FRONT RIGHT SIDE OF MY 2001 T&C WITH ABOUT 68000 MILES. I TOOK IT TO THE MECHANIC AND HE CHANGED THE SWAY BAR LINKS,DRIVER SIDE IDLER ARM, BOTH STRUTS, BOTH STRUT BEARINGS. 8 MONTHS LATTER I WAS BACK TO THE SAME MECHANIC TO FIX THE NOISE WHICH HAD GOTTEN MUCH WORSE. HE CHANGED THE BALL JOINTS. I DROVE IT FOR ABOUT ANOTHER 6 MONTHS AND NOTICED THAT THE NOISE HAD NOT TOTALLY BEEN ILLUMINATED AND THE STRUT BEARINGS WERE CREAKING. I RETURNED TO THE MECHANIC AND HE FINALLY FOUND THE NOISE. HE CHANGED THE A-ARM AND BUSHINGS ON THE PASSENGER SIDE. PROBLEM FIXED. ONE YEAR LATER AND IT SOUNDS LIKE THE DRIVERS SIDE MAY NEED REPLACED. A-ARMS AND BUSHINGS ARE $350 . TOTAL REPAIRS: NEW A-ARM AND BUSHINGS, NEW STRUTS AND STRUT BEARINGS TWICE, NEW BALL JOINTS TWICE, NEW SWAY BAR LINKS, NEW IDLER ARMS,AND 3 FRONT END ALIGNMENTS. THERE IS NO RECALL ON ANY OF THESE REPAIRS AND I WOULD LIKE TO KNOW WHY. TOTAL COST OF ALL REPAIRS WAS ABOUT $1900. THE SECOND TIME AROUND ON THE STRUTS AND BEARINGS,BALL JOINTS WAS FREE. WOO! HOO! *TR

2001 CHRYSLER TOWN & COUNTRY PURCHASE 4.5 YRS AGO. ONE YEAR INTO PURCHASE, ABS LIGHTS ON, EXTENDED WARRANTY REPLACED ABS SYSTEM. LIGHTS KEPT COMING ON, TOOK IN 2-3 TIMES, SAID THEY COULDN'T FIX, DIDN'T KNOW WHY. LATER, WINDOW WOULDN'T ROLL UP/DOWN ON PASSENGER SIDE, RADIO QUIT WORKING. TOOK TO A SHOP & WAS TOLD THAT AT SOME POINT, THE BATTERY LEAKED (BEFORE I PURCHASED) AND THE ENTIRE WIRING HARNESS WAS EATEN BY THE ACID/ THIS WAS COVERED UP AT SOME POINT BECAUSE THE WIRES HAD BEEN WRAPPED IN ELECTRICAL TAPE. IT IS VERY UNSAFE TO PUT THE ENTIRE WIRING HARNESS UNDERNEATH THE BATTERY, IF A BATTERY GOES BAD OF COURSE IT WILL EAT THE WIRING. *TR

MY 2001 T&C WAS PARKED IN MY DRIVEWAY WHEN I DECIDED TO CRANK IT TO GE THE AIR CONDITIONING GOING WHILE I WENT TO SHUT THE GATE TO OUR YARD. WHEN I TURNED AROUND THE CAR WAS GOING DOWN THE DRIVEWAY WITH THE DRIVER'S SIDE DOOR STILL OPEN. THE VAN DIDN'T STOP UNTIL IT RAN OVER THE NEIGHBOR'S FENCE AND GOT CAUGHT IN IT. WHEN I GOT TO THE CAR I NOTICED IT WAS IN REVERSE (HAD IT BEEN IN NEUTRAL IT PROBABLY WOULDN'T HAVE MOVED BECAUSE THE AREA IS SO FLAT). I DON'T KNOW HOW IT GOT INTO REVERSE BECAUSE I DIDN'T EVEN GET IN THE CAR, JUST MY ARM TO CRANK IT. THE EMERGENCY BRAKE WASN'T ON SINCE IT WAS SUCH A FLAT PLACE. ONCE I GOT THE VAN LOOSE I TRIED IN VAIN TO SEE IF IT WOULD GO INTO REVERSE WITHOUT MY FOOT ON THE BRAKE, BUT I COULDN'T MAKE IT HAPPEN SO THAT TELLS ME I DIDN'T ACCIDENTALLY CAUSE IT BY HITTING THE GEAR SHAFT WITH MY ARM. I ALSO TRIED REPEATEDLY TO TURN THE CAR OFF WITH IT IN GEAR (OF ALL KINDS) TO SEE IF IT WAS POSSIBLE THAT I HAD NOT LEFT IT IN PARK, BUT AGAIN I COULDN'T DO IT. THIS TELLS ME IT IS A VEHICLE DEFECT. I HAVE CONTACTED MY LOCAL DEALERSHIP AND ALL I WAS TOLD WAS THAT THEY HADN'T HEARD OF ANYTHING LIKE THAT. THEY DIDN'T EVEN SUGGEST THAT I BRING IT IN! I'M VERY NERVOUS ABOUT MY VAN NOW BECAUSE I JUST DON'T KNOW WHAT TO EXPECT. THANK GOD MY KIDS WEREN'T IN THE CAR AND THERE WASN'T ANYONE PLAYING BEHIND IT OR IN THE YARD TO WHICH IT CRASHED. THIS COULD'VE BEEN DISASTROUS. IT IS A SERIOUS PROBLEM AND NEEDS TO BE LOOKED INTO. MY VAN ONLY HAS 52,000 MILES ON IT. WE BOUGHT IT NEW IN NOV. 2001. *JB

TL*- THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTY. WHILE DRIVING AT 30 MPH THE HEADLIGHTS TURNED OFF WITHOUT WARNING. THE CONTACT STATED THAT THE HEADLIGHTS REMAINED OFF FOR APPROXIMATELY 3-4 SECONDS. THIS OCCURRED WITHOUT WARNING. THE VEHICLE HAD NOT BEEN INSPECTED TO DETERMINE THE REASON FOR THE FAILURE. THE CURRENT MILEAGE WAS 66000. *AK

WHILE REMOVING FOUR (4!!!!) CHILD SAFETY SEATS FROM THE REAR OF OUR 2001 CHRYSLER T/C MINIVAN, THREE OF THE SEAT BELTS DID NOT RETRACT. WE TOOK IT TO THE LOCAL DEALER WHO INSPECTED THE PROBLEM AND TOLD US IT WOULD BE $850 TO REPLACE THE DEFECTIVE SEAT BELTS. WE POLITELY DECLINED WHILE WE RESEARCH THE ISSUE. APPARENTLY, WE ARE NOT THE 1ST TO HAVE THIS PROBLEM. $850 SOUNDS PRETTY STEEP TO REPAIR A "SAFETY" PROBLEM. 3 OUT OF FOUR REAR SHOULDER HARNESS SEAT BELTS FAILING SOUNDS LIKE A "SAFETY" PROBLEM TO ME. WHAT'S THE POINT OF CAR SEATS FOR SMALL CHILDREN IF THE SEAT BELTS DON'T WORK? *JB

POWER WINDOW MOTORS NOT FUNCTIONING AS WELL AS POWER DOOR LOCKS. *TR

WHILE DRIVING NORMALLY, THE AIRBAG LIGHT COMES ON. IT THEN TURNS ON THEN OFF AGAIN WHILE TURNING AT LOW SPEEDS. THIS IS ACCOMPANIED BY A TICKING OR POPPING TYPE SOUND IN THE STEERING WHEEL. SINCE THIS IS A FAMILY VAN, I AM WORRIED THAT THE AIR BAG WILL FAIL OR SELF DEPLOY WILL DRIVING. *JB

UPPER POWER STEERING COOLER HOSE FAILURE ON A 2001 TOWN AND COUNTRY - WHICH IS EXACTLY THE SAME ISSUE AS RECALL AFFECTING 2002-2004 (NHTSA CAMPAIGN NUMBER: 04V386000) MODELS. ANOTHER 2001 MODEL WAS IN THE SAME SHOP WITH THE SAME SPLIT HOSE ISSUE. RECALL SHOULD BE EXTENDED TO ALL MODEL YEARS WITH SAME PART OR DESIGN. *JB

THE WINDSHIELD WIPERS DO NOT WORK PROPERLY. THE DRIVER'S SIDE WINDSHIELD WIPER DOES NOT GO ALL THE WAY UP, AND THE PASSENGER WIPER GOES TOO FAR. THEY WILL OCCASIONALLY HIT EACH OTHER, CAUSING THE BLADES TO BREAK OR FALL OFF. WE THOUGHT WE HAD IT FIXED BY A DODGE DEALERSHIP IN JUNE 2006 IN ROCKWALL, TX, BUT IT STILL WAS NOT WORKING ALONG WITH THE WIPER FLUID. ALSO, THIS WAS TO BE FIXED BY DODGE. WE HAVE SINCE MOVED TO MONTANA, WHERE SNOW AND RAIN CAN AFFECT DRIVING. THE WIPERS ARE STILL ERATIC AND COULD CAUSE AN ACCIDENT.*AK

POWER-STEERING RETURN HOSE MAY BURST AND CAUSE LOSS OF POWER-ASSIST STEERING AND/OR FIRE. THERE IS A RECALL ON 2002 AND LATER MODELS OF TOWN & COUNTRY MINIVANS. THE PROBLEM ALSO EXISTS ON 2001 MODELS, WHICH ARE NOT INCLUDED IN THE RECALL. *NM

ALONG WITH THE MANY OTHERS THAT I HAVE READ ABOUT, I TOO HAVE EXPERIENCED THE LOSS OF COOLANT FROM A POORLY DESIGNED AND PROTECTED COOLANT TUBE MADE OF POOR QUALITY, NON-RUSTPROTECTED, SHEETMETAL THAT RUNS UNDER THE CAR TO DELIVER COOLANT TO THE REAR SEAT HEATING CORE. I GUESS I AM LUCKY, AS MINE TOOK 6 YEARS TO FAIL AND BE REPLACED BY AN ALUMINUM, NON-CORROSIVE OR RUSTING REPLACEMENT TUBE AT THE COST OF $448.00. IT WOULD ONLY MAKE COMMON SENSE THAT THIS PART BE RECALLED BY CHRYSLER AND REPLACED FOR FREE DUE TO THEIR NEGLIGENCE IN DESIGN AND LACK OF THOUGHT OF CARS THAT RESIDE IN AREAS OF THE COUNTRY THAT CORROSIVE ELEMENTS ARE USED IN THE WINTER TO MAKE ROADS SAFER TO REMOVE ICE. THEY JUST WON'T FACE UP TO THE FACT IT WAS A VERY POOR DESIGN TO USE LOW QUALITY METAL THAT WILL RUST OUT. I HAVE BEEN A CHRYSLER CUSTOMER SINCE THE 1970'S (71 DUSTER, 86 DODGER LANCER ES, 90 LEBARON CONVERT, 91 PLYMOUTH VOYAGER, 96 DODGE CARAVAN ES, 98 SEBRING CONVERT, 01 TOWN & COUNTRY, 03 SEBRING CONVERT) AND THIS WILL BE MY LAST CHRYSLER AS I AM READY TO REPLACE MY 01 T&C, BUT I HAVE SEEN QUALITY AND CARE OF LOYAL CUSTOMERS SERIOUSLY DECLINE SINCE 03. I WILL REPLACE MY T&C WITH A HONDA PASSPORT OR HYUNDAI ENTOURAGE OR BUICK ENCLAVE. WHEN THE LATEST PURCHASER OF CHRYSLER CORP. FINDS OUT HOW MANY CUSTOMERS THEY HAVE LOST DUE TO THEIR ATTITUDE TOWARD A FORMER LOYAL CUSTOMER BASE, THEY TOO WILL BE SELLING CHRYSLER JUST LIKE MERCEDES BENZ DID LAST YEAR. WITH THE GREAT REPUTATION FOR RESPECTING THEIR CUSTOMERS AND LARGE BANK ROLL THAT TOYOTA HAS, OUR "BIG 3" COULD BE ALL OWNED BY OFFSHORE FINANCES AND REFERRED TO AS "THE BIG ONE". A WORD FOR PEOPLE CONSIDERING BUYING A USED CHRYSLER PRODUCT MINI VAN, STAY AWAY FROM THOSE WITH REAR HEAT & A/C, AS IT WILL ONLY BE AN ADDED EXPENSE OF 4-600 DOLLARS IN THE FUTURE FOR SOMETHING YOU HAVE NO MEANS TO PREVENT OR PROTECT OR ARE EVEN MADE AWARE OF BY CHRYSLER/CAR DEALERS. *TR

2001 CHRYSLER TOWN AND COUNTRY MINI-VAN 1) CLOCKSPRING FAILURE- AIRBAG MALFUNCTIONS AND ASSOCIATED ELECTRICAL FAILURE- THERE IS A CURRENT RECALL ON OTHER CHRYSLER MODELS AND YEARS, WHY NOT THIS ONE WHEN IT IS THE IDENTICAL PROBLEM? SIGNIFICANT BODILY INJURY POTENTIAL- REQUESTING RECALL ON THIS MODEL. 2) FAULTY DRIVER'S SIDE POWER WINDOW REGULATOR- PERVASIVE ON ALL CHRYSLER VEHICLES RESULTING IN SAFETY ISSUES. *TR

TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT OFTEN HEARS A LOT OF RATTLING NOISES UNDERNEATH THE VEHICLE. THE FAILURE WAS HEARD WHILE DRIVING 5 MPH, BUT OCCURS AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR THE SAME FAILURE. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE FRONT SUSPENSION AND THEY REPLACED THE BOLTS. WITHIN SIX MONTHS, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 70,000. UPDATED 03/13/08. *LJ THE SWAY BAR LINKS AND BUSHINGS WERE REPLACED. THE CONSUMER STATED WHEN SHE MADE A TURN THE STEERING WHEEL WOULD BECOME STIFF. THE DEALER REPLACED THE POWER STEERING PUMP AND RACK AS WELL AS THE POWER STEERING RESERVOIR. THE FUEL PUMP WAS REPLACED.

MY 2001 CHRYSLER TOWN AND COUNTRY HAS STARTING PROBLEMS DEC OF 2006. WILL NOT START AND RUN FOR FEW SECONDS. AFTER TRYING 3 TIMES EVERYTHING GOES DEAD. WOULD JIGGLE KEY, BEAT ON DASH, TURN KEY ON/OFF. STILL NOT SURE OF CORRECT SEQUENCE TO GET IT STARTED AGAIN. I HAVE TAKEN IT IN FOR A FIX OF PROBLEM - $500 WORTH IN FARGO, ND JAN 11, 2007. THEY SAID FIXED PROBLEM. ONE WEEK LATTER BACK TO THE SAME PROBLEM. THE PART THEY REPLACED WASN'T THE PROBLEM. I TALKED TO A AUTO BODY MAN AND SAID HAS HEARD OF NUMEROUS PEOPLE GOING INTO THE ADA, MN DEALER FOR REPAIR AND WOULD HAPPEN AGAIN SO THEY WOULD CHECK IT OUT BUT WOULD REMEDY IT BY DISABLING THE SECURITY SYSTEM. THEY KEPT THE $500. HMMM SOUNDS LIKE A RIP OFF TO ME. *JB

DRIVER'S SIDE POWER WINDOW FAILED IN 2003 AND WAS REPLACED BY DEALER UNDER WARRANTY. WINDOW HAS NOW FAILED FOR A SECOND TIME. SYMPTOMS ARE IDENTICAL TO OTHERS REPORTED HERE--OK ON ROLL DOWN, INTERMITTENT OR NO ABILITY TO RAISE. ANY MOVEMENT IS IN SMALL INCREMENTS. DEALER WANTS $600 TO REPAIR. PASSENGER WINDOW WORKS WELL. *NM

LEXAN HEADLAMPS ARE CLOUDY AND REDUCE VISIBILITY AT NIGHT. AUTOMAKERS SHOULD NOT BE ALLOWED TO USE SUCH AN INADEQUATE PRODUCT. IT IS A SAFETY HAZARD AND SHOULD BE CORRECTED. THIS NEVER OCCURRED WITH THE OLDER SEALED BEAM HEADLIGHTS. *NM

FUEL FILLER NECK CORROSION AND FAILURE. *JB

POWER WINDOWS ON DRIVER SIDE IS NOT OPERATING. STARTED TWO WEEKS AGO AND NOW STUCK IN THE DOWN POSITION. *JB

DT*: THE CONTACT STATED WHILE TRAVELING AT VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, IT HAD TO BE PUMPED TO GET THE VEHICLE TO STOP. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE, AND THEN TOWED TO THE DEALERSHIP. THE MASTER CYLINDER WAS REPLACED. TWO AND A HALF YEARS LATER THE PROBLEM RETURNED AND THE MASTER CYLINDER WAS REPLACED A SECOND TIME. UPDATED 1/31/2007 - THREE DAYS AFTER THE MASTER CYLINDER WAS REPAIRED , THE PROBLEM RECURRED. THE PROBLEM WAS FOUND TO BE SOME TYPE OF FAULTY CONTROL UNIT. TO DATE, 12/30/2007, THERE HAVEN'T BEEN ANYMORE PROBLEMS. *NM

GENTLEMEN, I OWN A CHRYSLER TOWN & COUNTRY MINIVAN (2001 MODEL LXI) WITH ABOUT 33,000 MILES ON IT. RECENTLY I TOOK THE VAN TO MY LOCAL DEALER FOR ITS REGULAR OIL CHANGE AND TO HAVE A TIRE ROTATION AND ALIGNMENT PERFORMED. WHILE PERFORMING THIS SERVICE THE DEALER SERVICE CONSULTANT TOLD ME THAT THE LINES FROM THE FRONT HEATER TO THE REAR HEATER WERE CORRODED TO THE POINT WHERE THE LINES WERE ABOUT TO BREAK AND/OR LEAK COOLANT AND SHOULD BE REPLACED. THEY SHOWED ME THE AREA AND SURE ENOUGH THE AREA BEHIND THE CROSS MEMBER IMMEDIATELY BEHIND THE FRONT WHEEL HAD THE MOUNTING BRACKET RUSTED OFF COMPLETELY AND THE LINE ITSELF FOR ABOUT 4 INCHES JUST BEHIND THE BEND TO GO UP IN FRONT OF THE FIREWALL HAD METAL FLAKING OFF AND WAS ABOUT TO GIVE WAY. I HAVE MARKED THE AREA ON THE ENCLOSED FIGURE 6 FROM YOUR SERVICE MANUAL. THE CORRODED AREA WAS A FEW INCHES IN FRONT OF THE RUBBER LINE WHICH ACTS AS A CONNECTION FROM THE METAL FRONT HEATER LINE TO THE METAL UNDERBODY LINE TO THE REAR HEATER. FOR YOUR INFORMATION NO COOLANT HAS BEEN ADDED OR CHANGED IN THIS VEHICLE SINCE ITS ORIGINAL DELIVERY WITH THE FACTORY INSTALLED COOLANT. I BELIEVE THAT THIS LINE SHOULD NOT HAVE CORRODED THIS RAPIDLY (FIVE YEARS AND LOW MILEAGE) AND THAT CHRYSLER SHOULD REIMBURSE ME FOR THIS REPAIR EVEN THOUGH THE WARRANTY HAS EXPIRED. THIS IS BAD DESIGN AND MATERIAL SELECTION. IN THIS DAY AND AGE NO LINES OF THIS TYPE SHOULD DETERIORATE THIS RAPIDLY EVEN IN A SECTION OF THE COUNTRY WHERE SALT IS USED IN THE WINTER ON THE HIGHWAYS. EVEN MORE IMPORTANT IS THE POSSIBILITY OF COMPLETE LOSS OF COOLANT AND THE SAFETY HAZARD OF A MAJOR FAILURE. YOU SHOULD SERIOUSLY CONSIDER A RECALL INSPECTION AND REPLACEMENT IN THOSE AREAS OF THE COUNTRY WHERE WINTER SALT IS USED. *JB

YESTERDAY I WAS WITH ALL THREE OF MY CHILDREN RUNNING ERRANDS WHEN AT ONE OF MY LAST STOPS WE CAME BACK TO THE VAN AND I COULDN'T GET THE VAN TO START, I COULDN'T EVEN GET THE KEY TO MOVE, EVERYTHING WAS LOCKED UP! I HAD TO GET SOMEONE TO PICK US UP AND MY HUSBAND WENT BACK TO THE PARKING LOT MY VAN WAS IN AND WAS THERE UNTIL 3:30 AM TRYING TO GET IT WORKING, HE DIDN'T. VAN IS STILL SHOPPING WITHOUT ME, WE DON'T KNOW IF THIS IS A STEERING COLUMN PROBLEM OR A KEY PROBLEM. THIS SAME THING HAPPENED TO ME THE DAY BEFORE BUT I THOUGHT IT WAS A FLUKE, BECAUSE THE KEY WORKED AFTER TRYING IT ONLY A FEW TIMES. *NM

CLOCK SPRING, NO DRIVER AIR BAG. IT SEEM TO BE AN ONGOING PROBLEM. REDESIGN IT. 2001 TOWN & COUNTRY. PROBLEM WITH WINDOWS ALSO. REDESIGN IT. WHATS THE PROBLEM WITH PRODUCT. ONGOING PROBLEMS!! THAY ARE STILL MAKING TOO MUCH MONEY ON REPLACEMENT PARTS. DO SOMETHING!! *NM