2003 Chrysler Town & Country Complaint Log

While driving the van in town it completely shut off. I was driving straight at 35 mph. It would not restart and had to be towed to service garage. When it shut off the first time all of the dash warning lights came on for a second then shut off. The garage said the ignition switch had to be replaced and the main computer. Then the Chrysler dealership had to flash the computer. They said they did and I drove the van 20 miles at 55 mph and it shut off again. No codes were shown when tested. I was able to get it started again after 20 minutes of sitting and tried to drive it again and it kept shutting off while driving 65 mph on the interstate. After several shut offs and finally getting it restarted I was able to get the van to a safe place to have it towed. Now it sits in my driveway because I am afraid to try and drive it again and get into a wreck when it shuts off because there is no warning at all. It just shuts off like someone turns off the key. This is a big safety issue and I am amazed it has not been addressed. I have seen a lot of people posting about their exact same issue with this van.

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eLECTRICAL ISSUSES ILLINOIS AND INDIANNA POLICE RPORTS VEHICLE SHUT DOWN ON THE ROAD

Power steering failure and water pump failure smoking under hood and power steering fluid all on the exhaust system almost caught fire.

VEHICLE POOR DESIGN ON THE ALTERNATOR BRACKET. CAN'T FIND A BRAND NEW PART AND EVERY USED PART I FIND IT HAS THE EXACT SAME BREAK IN THE SAME SPOT.

THE AIRBAG ON THE PASSENGER SIDE BLEW UP. ON ROBIN HOOD RD WHEN CAR WAS ALMOST STOPPED FOR A TRAFFIC LIGHT ON BUENA VISTA RD. WHEN THE AIRBAG BLEW UP WITH MY DAUGHTER-IN-LAW IN THAT SEAT. CALLING CHRYSLER THEY SAID THERE WAS NO RECALL ON IT AND THEY WOULD DO NOTHING BECAUSE OF THE AGE OF THE CAR. A MONTH EARLIER I SPENT $2000 ON REPAIRS ON THIS CAR AND NOW IT IS USELESS. STARTING THE CAR IT SMELLS LIKE IT'S GOING TO CATCH ON FIRE. THE CAR WAS IN MOTION AND ALMOST AT A COMPLETE STOP FOR A TRAFFIC LIGHT WHEN THE AIRBAG EXPLODED WHICH WAS VERY SCARY. WHEN I FIRST CALLED CHRYSLER THEY ASK THE LOCATION OF THE CAR AND LED ME TO BELIEVE SOMEONE FROM CHRYSLER WOULD EXAMINE THE THE VAN AND THEN A WEEK LATER CALLING I FOUND OUT THEY WERE DENYING ANYTHING BECAUSE OF THE AGE OF THE CAR. I AM A SENIOR CITIZEN AND THIS ISN'T FAIR AS I HAVE KEPT UP REPAIRS ON THE CAR AND IT'S OBVIOUS THAT THERE ARE NO DENTS OR THAT HAS NOT BEEN IN ANY TRAFFIC ACCIDENTS.

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING UNKNOWN SPEEDS, THE CONTACT HEARD AN ABNORMAL RUMBLING NOISE WHILE SHIFTING GEARS. PRIOR TO THE FAILURE, AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WERE NO RECALLS AND REFERRED HER TO NHTSA. THE FAILURE MILEAGE WAS 200,000.

PLEASE NOTE THAT MY MOTHER'S AIRBAG DETONATED ON IT'S ON WHILE SHE WAS DRIVING HOME. SHE HAD BROUGHT THE VEHICLE IN TWICE AS YOU CAN SEE FROM THE ATTACHED DOCUMENTATION. GANDRUD AND CHRYSLER ARE REFUSING TO REPAIR THE FAULTY AIR BAG. MY MOTHER'S CAR IS NOT DRIVE-ABLE WITHOUT A HORN PER OUR UNDERSTANDING AND A DANGER TO HER WITHOUT SAID AIR BAG. WE NEED YOUR HELP AS THESE SEEMS TO BE SUCH AN INJUSTICE ESPECIALLY WHEN SHE IS NOT GOING AFTER THEM FOR DAMAGES TO HER FOR BEING WHIPPED AROUND IN HER CAR. SHE JUST WANTS HER CAR REPAIRED AND THE DEFECTIVE AIRBAG REPLACED. WE PRAY YOU CAN HELP US GET ANSWERS.

I PURCHASED THE VAN FROM A PRIVATE OWNER 2 HOURS PRIOR TO THIS HAPPENING. HE TOLD ME IT OVERHEATS SOME. I CALLED MY CHRYSLER MECHANIC IN MT. VICTORY, OH AND ASKED HIM IF HE COULD LOOK AT HIM. HE TOLD ME TO BRING IT DOWN. I WAS TRAVELING ABOUT 35MPH ON ST RT 31 S AND IT STARTED OVERHEATING. I PULLED OVER AND TURNED IT OFF. SMOKE WAS COMING FROM UNDER THE HOOD. I WAS CALLING FOR A TOW AND I HEARD THE SOUND OF FIRE CRACKLING AND SMOKE WAS COMING THROUGH THE VENTS. I IMMEDIATELY GOT OUT OF THE VAN AND TOLD THE PERSON I WAS TALKING TO I NEEDED TO CALL 911 BECAUSE IT SOUNDED LIKE THE VAN WAS ON FIRE. FLAMES AND HEAVY SMOKE STARTED SHOOTING OUT FROM UNDER THE DRIVER'S SIDE OF THE HOOD. I HAD CALLED 911. THE HARDIN COUNTY SHERIFF'S DEPT, OHIO STATE HIGHWAY PATROL, KENTON FIRE DEPARTMENT, AND BKP AMBULANCE SERVICE ARRIVED. I SMELLED SO BAD OF SMOKE AND WAS SHAKEN UP BUT THANK GOD I GOT OUT OF IT BEFORE IT BECAME ENGULFED IN FLAMES!!! IT GOR SO HOT THAT ANYTHING PLASTIC AND RUBBER UNDER THE HOOD MELTED. THE DRIVER'S SIDE MIRROR EVEN MELTED!!

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT AN UNKNOWN SPEED, THE LIFTGATE WINDOW EXPLODED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 290,000.

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS SPORADIC. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILAGE WAS APPROXIMATELY 118,000.

THE AIRBAG DID NOT INFLATE WHILE THE VEHICLE RAN OFF THE HIGHWAY AND INTO A DITCH AND OVER TURNED ONTO THE PASSENGER SIDE, THEN CAME BACK UPRIGHT ON IT'S TIRES. THE PASSENGER WAS SERIOUSLY INJURED, HE LATER DIED AS A RESULT OF HIS INJURIES SUSTAINED IN THE ACCIDENT. SEE ALSO ODI 10917404. *DSY ...UPDATED 12/11/17 *BF *TR *CN

HELLO MY NAME IS [XXX] I AM A SURVIVOR OF A CAR CRASH I WAS ON THE WAY FROM PICKING MY SON UP FROM SCHOOL DRIVING A MAN IN FRONT OF ME WAS DRUNK DRIVING AND AS A MOTHER I SWERVED TO PROTECT MY SON FROM GETTING HIT WHICH I DIDN'T KNOW WAS I ACTUALLY DIDN'T SAVE HIM HE SUFFERED FROM MULTIPLE BRAIN INJURIES AND FRACTURED BONES IN HIS FACE BROKEN RIBS HE LATER DIED FROM THE AIRBAGS NOT DEPLOYING IN MY 2003 CHRYSLER TOWN AND COUNTRY LX HIS SEATBELT DIDN'T PROTECT HIM AND HE WAS THROWN OUT OF THE VAN. I HAVE BEEN TRYING AND TRYING TO GET CHRYSLERS ATTENTION DON'T KNOW WHY AIRBAGS DIDN'T DEPLOY. MY SON'S NAME IS [XXX] BORN AUGUST 18 2008 DIED ON MY BIRTHDAY JANUARY 29TH 2016 I JUST WANT JUSTICE FOR MY SON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR SEE ALSO ODI 10872127. *DSY

I CAN NOT START THE CAR RIGHT UP WHEN I PUT KEY IN IGNITION. I HAVE TO WAIT UNTIL THE SECURITY LIGHT GO OFF. NOW IT IS GETTING HARDER AND HARDER TO START....SOMETIMES I HAVE TO WAIT BETWEEN 1 AND 2 HOURS BEFORE IT DECIDES TO START UP.

AUGUST 25, 2014 MY FATHER WAS DRIVING HIS 02 CHRYSLER TOWN AND COUNTRY 2WD 3.3L FLEX. WHEN THE BRAKE PEDAL STARTED GOING LOWER AND LOWER TELL THE WAS NO BRAKE PEDAL JUST WENT TO THE FLOOR HE MADE IT HOME THANK GOD! AND HE TOLD ME I STARTED LOOKING FOR LEAKS NO LEAKS ANY WERE L. I CHANGED THE MASTER CYLINDER, BY THE NEXT DAY AIR WAS BACK IN THE SYSTEM SO IV HAD CALIPERS SUCK AIR WITH OUT LEAKING BEFORE SO I CHANGED THEM STILL THE SAME PROBLEM, SO I LOOKED THAT PROBLEM UP ONLINE FOUND TONS OF PEOPLE WITH THE SAME PROBLEM, MOST OF THE DISCUSSIONS ENDED WITH THE PEOPLE REPLACING THE HYDRAULIC CONTROL UNIT FIXES THE PROBLEM. WELL I LOOK ONLINE FOR A CONTROL UNIT AUTO STORES DO NOT HAVE DEALER SHIPS DO NOT HAVE THIS PART MOPAR CAN NOT FIND BECAUSE IT DON'T EXIST NO MORE. SO NOW IM STUCK WITH AN UNSAFE VEHICLE TO DRIVE AND NO REPLACEMENT PARTS OR RECALLS THIS SHOULD BE A RECALL THESE VEHICLES ARE UNSAFE TO DRIVE ON THE ROADS AND THERE IS NO REPLACEMENT PARTS. IM SURE THERE ALREADY HAS BEEN ACCIDENTS FROM THIS PROBLEM AND THE LONGER THEY WAIT TO RECALL IT THE MORE THERE WILL BE AND THEY COULD BE DEADLY. *TR

AS I WAS DRIVING (AT NIGHT) MY HEADLIGHTS WENT COMPLETELY OFF FOR APPROXIMATELY 3SECONDS--I SLOWED DOWN BECAUSE I COULDN'T SEE A THING. IT WAS PRETTY SCARY, BUT I HANDLED IT. *TR

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED AND SMOKE WAS SEEN FROM UNDER THE HOOD. AFTER LIFTING THE HOOD, THE CONTACT DISCOVERED FLAMES COMING FROM THE FUEL INJECTION WIRING HARNESS. THE CONTACT INDICATED THAT THE FUEL INJECTION WIRING HARNESS BECAME MELTED DURING THE INCIDENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000.

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND CHRYSLER. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE IGNITION WAS MALFUNCTIONING AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT BURNING FUMES WERE EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 120,000.

THE FRONT BRAKE SYSTEM GETS HOT. I LOOSE STEERING, FRONT TIRE WOBBLES AND BRAKE STARTS SMOKING THE HOSE KINKS ALSO. *TR

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND WOULD NOT RESTART. THE BATTERY HAD TO BE JUMPED IN ORDER FOR THE VEHICLE TO RESTART. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A BATTERY AND ALTERNATOR. THE BATTERY AND ALTERNATOR WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 115,000.

WHILE STOPPED IN THE DRIVEWAY, (ENGINE ON, FOOT ON BRAKE) WHILE A PASSENGER EXITED THE VEHICLE, THE DRIVER'S AIRBAG DEPLOYED WHEN THE PASSENGER CLOSED THE VEHICLE DOOR. SUBSEQUENT INVESTIGATION BY CHRYSLER CORP FACTORY REPRESENTATIVES AND LAWYERS DISCLOSED NO ACCIDENT OR OTHER TRIGGERING EVENT. CHRYSLER CLAIMS NO RESPONSIBILITY FOR THE MECHANICAL FAILURE OF THE PART. THE VEHICLE WILL COST MORE TO REPAIR THAN IT IS WORTH. INSURANCE IS OF NO ASSISTANCE AS THIS IS A MECHANICAL FAILURE/MANUFACTURER'S DEFECT AND IS NOT A COVERED LOSS IN THEIR VIEW. *TR

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE POWER STEERING MADE A LOUD WINDING NOISE AND LOCKED UP. THE CONTACT STATED THAT THE ISSUE ONLY OCCURRED IN INCLEMENT WEATHER WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 165,000.

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, HE ATTEMPTED TO DEACTIVATE THE CRUISE CONTROL BUT THE VEHICLE DID NOT RESPOND. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY APPLYING THE BRAKES BUT WHEN HE REMOVED HIS FOOT FROM THE BRAK PEDAL, THE VEHICLE RAPIDLY ACCELERATED TO 60 MPH AS IF THE CRUISE CONTROL FUNCTION HAD STILL NOT DEACTIVATED. THE CONTACT SHUT OFF THE ENGINE AND WHEN RESTARTED, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 210,500.

I WAS DRIVING AND MY ENGINE STARTED TO KNOCK SO I THOUGHT THAT IT MAY NEED A OIL CHANGE UT IT WAS TIME YET I STILL HAVE ANOTHER 1467 MILE TO GO BEFORE IT WAS DUE. SO I TOOK IT IN TO HAVE IT DONE ANYWAY. THEY MECHANIC STATED THAT MY ROD AND BEARING WENT OUT. THEN HE ALSO STATED IF HE WASN'T CORRECT THAT IN 2003 END AND THE BEGINNING OF 04 THEY DID A RECALL ON THE BEARINGS. WHICH NOONE WAS NEVER NOTIFIED OF IT. SO NOW MY CARS JUST SITTING THERE. *TR

REAR TIRE BLEW OUT, WHEN STOPPED TO ATTEMPT TO CHANGE THE TIRE, I WAS UNABLE TO GET SPARE TIRE TO RELEASE FROM ITS HOLDER UNDER THE CAR. TALKED W/ THE MECHANIC AND HE EXPLAINED THAT ALL OF THE MINIVANS SUFFER FROM THE RELEASE MECHANISM RUSTING IN PLACE AFTER A FEW YEARS CAUSING THE SPARE TO REMAIN LOCKED. ONLY REMEDY IS TO CUTOUT AND REPLACE THE ENTIRE SPARE TIRE ASSEMBLY.

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE LIFT GATE OPENED INDEPENDENTLY. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

SOMETIMES THE TAILGATE AFTER OPENING WILL IMMEDIATELY CLOSE AND THERE IS NO WAY TO STOP IT. THEN IT WON'T STAY OPEN. THE LEFT SIDE SLIDING DOOR DOESN'T OPEN WITH REMOTE AND THE REMOTE LOCK/UNLOCK DOESN'T WORK. I HAVE TALKED TO SEVERAL PEOPLE WHO HAVE THE SAME PROBLEM WITH THEIR VEHICLE (SAME YEAR). SOMEONE COULD GET CRUSHED BY THIS.

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE LATCH FOR THE REAR HATCH BECAME FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

FIRST THE DASHBOARD LIGHTS WENT DOWN TO O I WAS GOING 65 MILE PER HOUR WHEN THE LIGHTS ON THE DASHBORAD SAID 0 AS IF I DIDNOT HAVE GAS IN THE CAR IT SAID I WAS GOING 0 MILES PER HOUR WHEN IN FACT I WAS GOING 65 WITH THREE CHILDREN AND TOO ADULT IN THE CAR ALL OF A SUTTIN THE CAR STARTS OPERATING AGAIN THIS WENT ON FOR SEVERIAL MILES I WAS AFRAID FOR MY LIFE AS WELL AS THE PEOPLE WHO WAS IN THE CAR AT THE TIME A FINALLY GOT HOME AND THEN THE CAR WENT DEAD. *TR

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN COUNTRY. THE CONTACT WAS EXITING A PARKING LOT AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE DEALER STATED THAT THE AIR BAG SENSOR WAS NOT ACTIVATED. THE CONTACT STATED THAT THE AIR BAG SENOR WAS NEVER TURNED OFF. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 123,000 AND THE CURRENT MILEAGE WAS 123,510.

WHILE TRAVELING ON THE HIGHWAY, I RAN OVER ROAD DEBRIS WHEN CHANGING LANES (SAW IT TOO LATE TO SWERVE). THE LEFT FRONT WHEEL KICKED UP THE ROAD DEBRIS AND I FELT IT HIT THE UNDERCARRIAGE. A COUPLE OF DAYS LATER, WHEN ADDING FUEL TO THE TANK, WE DISCOVERED THAT THE FUEL FILLER NECK HAD BEEN SHEARED OFF! THE FUEL WE WERE PUMPING WENT STRAIGHT TO THE GROUND. *TR

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 15 MPH WITH THE HEATED SEATS TURNED ON WHEN SHE WAS BURNED BY THE SEAT. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 80,000.

FIRST INCIDENT 12/02/2011, APPROX 10:00AM, TEMPERATURE APPROX 40 DEGREES F, LOCATED NEW RICHMOND, OH 45157 - WHILE SITTING AT STOP SIGN REAR WINDOW/GLASS EXPLODED LEAVING A (APPROX) 1 FOOT HIGH BY 4 FOOT WIDE HOLE IN CENTER OF GLASS. REAR GLASS WAS COMPLETELY CRACKED/SPIDERED ALL THROUGHOUT WINDOW. REAR DEFROST NOT ON. POLICE CALLED TO SCENE, LOOKED IN AND AROUND VEHICLE BUT NOT OBJECTS FOUND THAT MIGHT HAVE HIT THE WINDOW. JUST EXPLODED ON ITS OWN. NO PRIOR REPLACEMENT AS FAR AS WE KNOW. WINDOW REPLACED AND PAID FOR BY INSURANCE COMPANY UNDER COMPREHENSIVE COVERAGE.SECOND INCIDENT 12/11/2011, 8:00PM, TEMPERATURE 34 DEGREES F, LOCATED NEW RICHMOND, OH 45157 - VAN PARKED IN FRONT OF HOME. HEARD A SMALL EXPLOSION WITH GLASS SHATTERING. FOUND REAR WINDOW/GLASS EXPLODED AGAIN ALMOST EXACTLY AS IT DID BEFORE. TEMPERATURE 34 DEGREES F. SIZE OF HOLE IS ABOUT THE SAME (APPROX) 1 FOOT HIGH BY 4 FOOT WIDE HOLE IN CENTER OF WINDOW. NO OBJECTS FOUND AROUND OR INSIDE THE VAN THAT MAY HAVE STRUCK THE REAR WINDOW/GLASS. WILL CONTACT INSURANCE COMPANY IN THE MORNING. *TR

11/2/11 WHILE PARKED & RUNNING IDLE, VAN SHUTS OFF AND ALL POWER IS LOST. AFTER 15 MIN THE VAN FINALLY STARTS. HOWEVER, AFTER DRIVING 200 FEET IT LOSES POWER AGAIN. ROAD SIDE SERVICE JUMPS THE BATTERY, ALL SEEMS TO OPERATE NORMALLY. OVER THE NEXT COUPLE OF DAYS THE SAME THING HAPPENS MANY TIMES. 11/8/11 A NEW BATTERY IS INSTALLED. (STARTER & ALTERNATOR PASS TESTS) NEW BATTERY VAN STILL LOSSES POWER WHEN RUNNING IDLE PARKED/IN OPERATION(AT TRAFFIC LIGHT). FREQUENCY INCREASES AND EVENTUALLY VAN LOSES POWER/ STALLS WHILE DRIVING. AT TIMES VAN IS ABLE TO START UP RIGHT AWAY, OTHER TIMES IT HAS TO SIT FOR A FEW MIN. SOME WARNING OR INDICATION THAT SYSTEM MAY FAIL, VAN MAY SHUTTER A BIT/RPM GAGE NEEDLE FLUCTUATES WILDLY. ANOTHER NEW GLITCH, THE DOOR POWER LOCKS AND POWER DOOR LOCKS ALARM. POWER DOOR LOCKS STOP WORKING 2/12. FUSE IS REPLACED. PROBLEM IS FIXED TEMP, LOCKS STOP WORKING DAYS LATER. FUSE IS REMOVED AND RESEATED. POWER LOCKS WORK BUT ONLY FOR A SHORT PERIOD OF TIME. THIS PROCESS IS REPEATED SEVERAL TIMES. BATTERY CABLE IS TAKEN OFF IN HOPES OF RESETTING POWER MODULE BUT UPON RECONNECTING CABLE, BATTERY HAS NO LIFE. END RESULT, BATTERY IS REPLACED, TESTS ARE RUN AGAIN ON STARTER/ALTERNATOR, THEY PASS. VAN RUNS OKAY FOR ABOUT A DAY, LOCKS STOP WORKING AGAIN. NEXT DOOR OPEN ALARM AND INTERIOR LIGHTS ARE SET OFF REPEATEDLY. AS OF TODAY ALL ISSUES ARE STILL PRESENT BUT SEEM TO COME AND GO. SERVICE/REPAIRS SINCE APRIL 2011, BRAKE SYSTEM FLUSH 2-11, COOLANT SYSTEM 2-11, TUNE UP 2-11, OIL/FILTER 2/11, RECONDITIONED TRANS/ REBUILT TORQUE CONVERTER 4/11, MUFFLER 5/11, SOLENOID AND EVAP HARNESS 6/11, OIL/FILTER 7/11, GASKETS/LOWER INTAKE MANIFOLD 9/11, RADIATOR 9/11, REAR COOLING HOSE 9/11, BATTERY 11/11, THERMOSTAT 11/11, INTAKE MANIFOLD AND VALVE COVER 11/11, CRANK SHAFT POSITION SENSOR 11/11, OIL/FILTER 11/11, FUEL FILTER 2/12, TUNE UP 2/12, OIL/FILTER 2/12, BATTERY 3/12. *TR

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO GENERATE A FAILURE CODE. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 80,200.

2003 CHRYSLER TOWN AND COUNTRY. CONSUMER STATES STEERING UP/DOWN CONTROL MECHANISM STOPPED FUNCTIONING *TGW THE CONSUMER STATED WHEN HE REMOVED THE FAIRING COVER AT THE BACK OF THE STEERING COLUMN, THE ONE-PIECE SLIDE ASSEMBLY SHOWED A BREAKING POINT. WHEN THE CONTROL PIN REACHED THE GROOVED AREA OF THE TOOTHED ASSEMBLY, IT CAUSED THE UPPER SECTION TO SPRING UP, ALLOWING UP AND DOWN ADJUSTMENT. WHEN THE DESIRED UP/DOWN ADJUSTMENT WAS REACHED, THE CONTROL LEVER WAS RELEASED, ALLOWING THE SLIDE ASSEMBLY TO MOVE BACK OUT OF THE GROOVE WHERE THE UPPER ARMS ENGAGED THE TEETH ON THE LOWER TOOTHED ASSEMBLY TO THE DESIRED POSITION. DUE TO THE CONTROLLED PIN ROTATION/MIGRATION TO THE RIGHT, POSSIBLY CAUSED BY LACK OF LUBRICANT, WHEN THE PIN BECAME DISENGAGED FROM THE LEFT SIDE OF THE ASSEMBLY AND WHEN THE CONTROL LEVER WAS ENGAGED TO ADJUST UP/DOWN, THE CONTROL ASSEMBLY BECAME INOPERATIVE AND THE LEFT SIDE OF THE SLIDE ASSEMBLY BROKE. NOW WHEN THE CONTROL LEVER IS PULLED, THE BROKEN LEFT SIDE OF THE SLIDE ASSEMBLY MOVES BACK FREELY WITHOUT ENGAGING THE TOOTHED ASSEMBLY. THE LUBRICANT THAT WAS APPLIED AT INITIAL ASSEMBLY IS NOW DRIED AT CRITICAL POINTS, THE CONTROL ARM, PIVOT POINT AND THE GROOVED SLIDE AREA BETWEEN THE CONTROL PIN AND THE UPPER SECTION OF THE TOOTHED ASSEMBLY. *JB

DRIVER'S TAIL LENS FELL OFF WHILE DRIVING AT 65 MPH ON THE WAY TO LUBBOCK TX. IT IS NOT HIT OR DAMAGED IN ANY SHAPE OR FORM. THE GLUE SIMPLY FAILED HOLDING LENS ONTO TAIL LIGHT ASSEMBLY. THIS NEEDS TO BE SCREWED OR RECALLED FOR IMPROPER INSTALLATION. DEALER WANTS APPROXIMATELY $320. FOR PART AND DOES NOT INCLUDE INSTALLATION. I GOOGLED THIS ISSUE AND THERE ARE SEVERAL COMPLAINTS ON THE WEB. THIS IS A HAZARD WHILE DRIVING AT NIGHT AS IT BLINDS DRIVERS BEHIND ME AND MOST LIKELY COULD GET A TICKET FROM POLICE DEPARTMENTS.

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADVISED THAT THE WIRING HARNESS CAUGHT ON FIRE AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

HEADLIGHTS TURNED OFF WHILE DRIVING. VERY DANGEROUS. HAS HAPPENED MULTIPLE TIMES. VERY SCARY DRIVING ON INTERSTATE AT NIGHT IN RAIN IN TRAFFIC. HAD TO PULL OVER. FLICKERING THE SWITCH ON AND OFF GOT THE HEADLIGHTS BACK ON. ONLY TO GO OUT AGAIN AND AGAIN... AND AGAIN. I WAS CONCERNED THE PERSON IN FRONT OF ME THOUGHT I KEPT TURNING MY HEADLIGHTS OFF FOR SOME REASON BUT I COULD NOT CONTROL THEM. NOW SOMETIMES WHEN I TURN MY CAR OFF, THE BELLS RING BECAUSE IT THINKS THE LIGHTS ARE ON SO I MUST TOGGLE THE SWITCH TO STOP THAT. VERY FRUSTRATING AND VERY DANGEROUS. *TR

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THERE WAS AN ABNORMALLY OFFENSIVE BAD ODOR FROM THE INTERIOR CARPET OF THE VEHICLE. THE DEALER DIAGNOSED THAT THE A/C CONDENSOR HAD A LEAK FROM THE DRIP PIPE AT THE FIREWALL. THE LEAK WAS FLOWING INTO THE VENT OPENING AND CAUSING MOLD TO GROW ON THE INTERIOR CARPET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DENIED ANY ASSISTANCE WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.

HEAD LIGHTS TURN OFF WHILE DRIVING. I JUST GUESSED ON THE DATES AS IT HAPPENS SO FREQUENTLY. THEY DO NOT TURN BACK ON WHEN I TURN THE SWITCH, IT TAKES SEVERAL TRIES TO GET THEM BACK ON. AND MANY TIMES I NEED TO PULL OVER AND TURN THE CAR OFF AND RESTART FOR THE HEAD LIGHTS TO TURN BACK ON. THIS IS EXTREMELY DANGEROUS WHILE DRIVING 75 MPH ON THE INTERSTATE IN THE BLACKNESS OF NIGHT! *TR

AIR BAG LIGHT STAYS ON. *TR

ELECTRICAL SYSTEM FAILURE: ALL GAUGES, SPEEDOMETER, FUEL, BATTERY, TEMP, RPM FAILED TO WORK, WINDSHIELD WIPERS, TURN SIGNALS, HEADLIGHT CONTROL ABILITY FAILED TO WORK. HEATING AND AIR CONDITIONING ALSO FAILED TO WORK. VEHICLE WOULD START OR REMAIN RUNNING, MIRRORS, RADIO, STEERING, PEDAL ELECTRICAL CONTINUED FUNCTION. HEADLIGHTS / TAILLIGHTS CAME ON AUTOMATICALLY - NO ABILITY TO TURN OFF, EXCEPT WITH IGNITION SWITCH. REPAIRED BY DISCONNECTING BATTERY FOR FIVE MINUTES, RESET SYSTEM ALL FUNCTIONS RESTORED TO NORMAL. SAFETY ISSUE: LOSS OF WINDSHIELD WIPERS / BRAKE LIGHTS / UNKNOWN IF AIRBAGS SYSTEM AFFECTED. *TR

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DECELERATING AT 25 MPH. THERE WAS NO WARNING LIGHT ILLUMINATION. THE VEHICLE WAS TAKEN TO THE CONTACT'S PERSONAL MECHANIC FOR A DIAGNOSIS, BUT NO FAILURE WAS DISCOVERED. THE VEHICLE WAS THEN TAKEN TO THE DEALER AND AGAIN THERE WAS NO FAILURE DISCOVERED. THE FAILURE CONTINUED TO OCCUR AND PROGRESSIVELY GOT WORSE, SO THAT THE VEHICLE STALLED WHILE ACCELERATING. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 94,000.

CHRYSLER TOWN & COUNTRY, 2003 103,000 MILES ELECTRICAL PROBLEM SYMPTOMS 1. BATTERY LIGHT COMES ON INTERMITTENTLY, SEVERAL TIMES AN HOUR. 2. DIGITAL DISPLAYS ON DASH BOARD FLICKER AND THEN STEADY FOLLOWED BY: 3. SPEEDOMETER AND TACHOMETER NEEDLES JUMP. 4. SOUND ONLY, ON RADIO DROPS OUT FOR 1-2 SECONDS, EVERY COUPLE OF MINUTES. 5. FUEL LEVEL ALARM GOES OFF AND FALSE LOW LEVEL INDICATED. 6. VEHICLE PERIODICALLY WON'T START, BUT AFTER SECOND TRY STARTS NORMALLY. 7. SPEEDOMETER NEEDLE PEGS AGAINST BACK OF STOP PIN, ALL ELSE RETURNS TO NORMAL OPERATION. 8. ACCELERATION IS SLOW TO RESPOND, LAGS ABOUT A SECOND. 9. PERIODICALLY MISSES AND TRIES TO STALL AT HIGHWAY SPEED, DURING ACCELERATION. 10. ABS AND BRAKE LIGHT FREQUENTLY ILLUMINATE. RECENTLY HAD REAR BRAKES REBUILT, AND COMPLETE REPLACEMENT OF FRONT BRAKE SYSTEM AT 90,000 MILES. 11. CYCLE RESTARTS WHEN USING TURN SIGNALS, TURNING ON HEADLIGHTS OR A/C. 12. ABLE TO RESET INSTRUMENT CLUSTER BUY HOLDING IN TRIP MILEAGE RESET AFTER SHUTDOWN, BUT PROBLEM RECURS. SAME PROBLEM NOW 1 YEAR OLD. NO TECHNICIAN CAN FIGURE IT OUT. REMAINS IN THIS CONDITION FOR DAYS OR WEEKS, THEN EVERYTHING RETURNS TO NORMAL OPERATION. SOMETIMES IT IS NORMAL FOR A FEW DAYS THEN THE CYCLE RESTARTS. IT ALWAYS FOLLOWS THE SAME ORDER OF EVENTS. *TR

ON 2003 CHRYSLER TOWN AND COUNTRY LXI I HAD TO REPLACE THE BLOWER MOTOR RELAY LAST YEAR. NOW THE MODE DOOR ACTUATOR SEEMS TO HAVE FAILED! I CAN NOT CHANGE THE AIR BLOWING THROUGH THE DASH VENTS TO DEFROST. THIS IS THE SECOND TIME THIS CHRYSLER MODEL HAS HAD DEFROSTER PROBLEMS! TWO SEPARATE PARTS FAILED, ONE THIS YEAR AND ONE (BLOWER MOTOR) LAST YEAR. THIS SEEMS TO BE A COMMON PROBLEM WITH CHRYSLER VANS AND NO RECALL? FOR NOT HAVING DEFROSTERS? *TR

2003 CHRYSLER TOWN&COUNTRY RANDOMLY STALLS AT HIGHWAY SPEEDS CAUSING LOSS OF CONTROL . BROUGHT THE VAN TO SEVERAL MECHANICS WHO CAN NOT FIND MECHANICAL PROBLEM SAY IT IS IN ELECTRICAL HARNESS, NOW VAN IS NOT WORTHY OF DRIVING IS THIS THE JUNK MOPAR IS SELLING TO THE PUBLIC FOR TOP DOLLAR. OR IS IT JUST ANOTHER AMERICAN MADE CLUNKER. *TR

STEERING WHEEL LOOSE, LOUD POP SOUND FROM STEERING COLUMN, LOSS OF STEERING IN VEHICLE. VEHICLE STILL AT DEALERSHIP FOR REPAIR. *TR

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT ACCELERATING FROM A TRAFFIC STOP THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT HE WAS ABLE TO RESTART THE VEHICLE AFTER UNPLUGGING THE BATTERY FOR SEVERAL HOURS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ECM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 154,511.

2003 TOWN & COUNTRY SEATBELT HARNESS BREAKS OFF FROM SIDE OF THE CAR WITHOUT ANY CAR IMPACT. CAR WAS PARKED.HAD THERE BEEN A FORCEFUL IMPACT, I THINK DRIVER WOULD HAVE BEEN THROWN THROUGH THE WINDSHIELD. INSIDE PORTION OF PLASTIC PIECE THAT HOUSES THE SCREW THAT IS SCREWED INTO THE SIDE HAS HAIRLINE CRACKS. *TR