There are 14 owner-reported air bags & restraints complaints for the 2004 Chrysler Town & Countryin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
THE AIRBAG IT'S BEEN TURNING OFF AND ON CONSTANTLY. I HADN'T HAVE ANY TYPE OF ACCIDENT AT ALL BUT NOW EVERY TIME I'M DRIVING ON THE STREET AND THE HIGHWAY THE AIRBAG LIGHT TURNS ON AND STAYS ON FOR MOST PART OF MY DRIVING. THIS IS THE ONLY CAR I HAVE AND I DRIVE ALL THE TIME THE LIGHT WILL TURN ON MOSTLY WHILE I'M DRIVING AND SOMETIMES WHILE IT'S PARK THE LIGHT STAYS ON
AUTO
MY AIR BAG LIGHT CAME ON ABOUT 2 WEEKS AGO. IT NOW STAYS ON MOST OF THE TIME.
TL*THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 184,000.
THE AIR BAG LIGHT STAYS ILLUMINATED AFTER STARTING THE VEHICLE. *TR
AFTER IMPACT WITH A HIGH CURB IN A PARKING LOT DOING APPROXIMATELY 5 MILES PER HOUR, BOTH FRONT AIR BAGS DEPLOYED. THIS SEEMS TO BE AN ISSUE IN A 2005 RECALL BY CHRYSLER BUT NOT THE 2004. THIS IS DEFINITELY A SAFETY ISSUE AND SHOULD BE DEALT WITH IMMEDIATELY. *KB
TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE PASSENGER REAR SEAT BELT RETRACTOR FAILED. AS A CONSEQUENCE WHILE DRIVING THE CHILD SAFETY SEAT MOVED AROUND THE SEAT. THE MANUFACTURER TOOK A REPORT NUMBER 19162416. THE MANUFACTURER WILL NOT ASSIST WITH THE REPAIR BECAUSE THE VEHICLES WARRANTY EXPIRED. THE VEHICLE WILL BE TAKEN TO THE DEALER TO BE REPAIRED. THE TOTAL COST FOR REPAIR WAS $500.00. THE CURRENT AND THE FAILURE MILEAGES WERE 48,154.
I GOT THE TOWN AND COUNTRY CHRYSLER 2004, AND THE AIR BAG LIGHTS STARTED TO BLINK ON AND OFF AFTER A YEAR, IN 2005 THE LIGHTS WERE PERMANENTLY ON. I HAD A CRASH IN 2009 NOT BIG ENOUGH TO MAKE THE AIR BAG WORK ANYWAY THE AIR BAGS RED LIGHT WERE ON, THEN THE DEALER GAVE THE DATA OF HOW LONG THE AIR BAG WERE NOT WORKING, IT SEEMS THAT IT HAD THE SAME PROBLEM AS THE AIR BAGS RECALL 1998/2002. I HAD SEVERAL OTHER PROBLEMS IN FIXING THIS CAR BUT I DO WANT TO KNOW IF THE 2004 MADE IS INCLUDED IN THE RECALL. I DON'T WANT TO WAIT FOR A BIG ACCIDENT TO REALIZE THAT THE AIR BAGS HAVE TO BE RECALL AND FIX IT. *TR
JUNE 24,2009 THE AIRBAG ON MY 2004 CARAVAN -DECIDED TO EXPLODE. I WAS NOT IN AN ACCIDENT (ALSO IT WAS THE PASSENGER SIDE AIR BAG). I WAS LEAVING MY HOUSE GOING MAYBE 10MPH ALL OF A SUDDEN I SMELLED SOMETHING LIKE RUBBER BURNING, RIGHT AFTER THAT THE AIR BAG EXPLODED. I CALLED CHRYSLER AND THEY HAD THE CARE INVESTIGATED. THEY FOUND THAT THE COMPUTER FOR THE AIR BAG WAS DEFAULTED. THEY WOULD NOT FIX MY CAR BECAUSE I DIDN'T HAVE A WARRANTY ANYMORE. THEY ALSO TOLD ME THAT THEY DISCONNECTED THE DRIVER SIDE ONE. SO RIGHT NOW I AM DRIVING A CAR WITH NO PROTECTION. *TR
I HAVE A VAN CHRYSLER TOWN & COUNTRY. ON SEPTEMBER 1, 2007, I CRASHED IT INTO ANOTHER CAR, MY MOTHER WAS A FRONT PASSENGER AND MY 2 YEAR OLD DAUGHTER WAS ON THE BACK SEAT IN HER CAR SEAT. AFTER THE CRASH, I MADE SURE EVERYONE WAS OK, WHEN I NOTICED THAT MY DAUGHTER WAS NOT ON THE SEAT, SHE WAS ON THE FLOOR OF THE VAN WITH HER CAR SEAT ON TOP OF HER, MEANING THAT THE SEAT BELT DID NOT WORK, IT GOT LOOSE. THANKS GOD SHE WAS FINE, JUST VERY SCARED. ON THE OTHER HAND, MY MOTHER LOOKED OK, JUST A BIG BUMP ON THE BACK OF HER HEAD, SHE SAID, BUT WHEN SHE TRIED TO GET OUT OF THE CAR, HER KNEES WERE ALL BRUISED AND SOAR. TRYING TO FIGURE OUT WHY, WE REALIZED THAT HER SEATBELT WAS BROKEN. THE RELEASE RED BOTTOM WAS FOUND ON THE FLOOR, THEREFORE WE ALSO REALIZED THAT WITH THE IMPACT OF THE CRASH AND THE SEAT BELT BROKEN, SHE WENT FURTHER THAN SHE SHOULD HAVE AND BUMPED HER KNEES WITH THE DASH BOARD. THE VAN IS BEING COMPLETELY REPAIRED AND I HAVE THE FRONT AND REAR PASSENGER SEAT BELTS. *JB
FRONT PASSENGER SEAT BACK BROKE DURING A REAR END COLLISION SEAT BELTS DID NOT DEPLOY WHEN THE CAR IMPACTED A VEHICLE IN FRONT OF IT DRIVER SEAT BELT DID NOT PROTECT DRIVER FROM HITTING THE TOP OF THE CAR WITH HIS HEAD, AND ALSO CAUSED A BRUISE ON THE LEFT ARM WHICH CONTACTED THE UPPER SEAT BELT BRACKET. *NM
1) 2004 CHRYSLER TOWN AND COUNTRY MINIVAN WAS THE THIRD CAR IN A SIX CAR CRASH. IT WAS STOPPED AT A LIGHT BEHIND OTHER VEHICLES AND IN FRONT OF A RED MERCEDES WHEN A NISSAN SEDAN SLAMMED INTO THE REAR OF THE LINE OF CARS WITHOUT EVER APPLYING ITS BRAKES. 2) A & B. FRONT DRIVER AND PASSENGER AIRBAGS FAILED TO DEPLOY WHEN THE T&C SLAMMED INTO THE CADILLAC IMMEDIATELY IN FRONT OF IT SENDING THAT CAR INTO THE TWO CARS FURTHER UP THE LINE. C. THE BACK OF THE OCCUPIED SECOND ROW CAPTAIN'S CHAIR BROKE SENDING ITS OCCUPANT BACKWARDS INTO AN OCCUPANT OF THE THIRD ROW SEAT. FOUR OF THE FIVE SEPTAGENARIANS IN THE T&C WERE TAKEN TO THE HOSPITAL WITH INJURIES. THE DRIVER'S HEAD SMASHED INTO THE ROOF OF THE VEHICLE AND HIS LEFT ARM WAS THROWN VIOLENTLY INTO THE DOOR. MY FATHER, THE DRIVER, SAYS HE WAS KNOCKED UNCONSCIOUS. HE COULD NOT SEE OUT OF HIS LEFT EYE FOR SEVERAL DAYS. THE CAR WAS A TOTAL LOSS. I FLEW FROM CA TO TX AND DROVE HIS RV TO MY SISTER'S HOME IN VA SO SHE COULD LOOK AFTER MOM AND DAD. THEY AND THEIR RV BUDDIES CUT SHORT THEIR PLANNED TRIP AND ALL THREE RVS RETURNED TO VA THIS WEEK. CHARLIE, ARLENE, AND BETTY ARE RECEIVING MEDICAL ATTENTION FOR THEIR INJURIES. 3) THE CAR WAS A TOTAL LOSS. THEREFORE, IT WILL BE REPLACED WITH A SAFER VEHICLE. HOWEVER, THE NHTSA SHOWS TWO FOUR STAR AND TWO FIVE STAR RATINGS FOR THIS VEHICLE. *NM
THE CONSUMER'S GRAND SON A 16 YEARS OLD, WAS DRIVING BETWEEN 35 TO 45 MPH, WHEN HE WAS INVOLVED IN A FRONT COLLISION WITH ANOTHER VEHICLE. BOTH AIR BAGS DEPLOYED. BUT THE DRIVER SEAT BELT FAILED. THE LATCH MECHANISM BROKE. THE DEALERSHIP AND MANUFACTURER HAD NOT BEEN NOTIFIED. *AK THIS INCIDENT WAS A HEAD ON COLLISION. *SC *JB
WHILE DRIVING AT ANY SPEED, THE CONSUMER ADJUSTED THE SEAT AND THE SRS LIGHT APPEARED ON THE DASHBOARD. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026