2007 Chrysler Town & Country Air Bags & Restraints Problems

I WAS REAR ENDED ON JUNE 8, 2019 WITH MY 3 SMALL GRANDCHILDREN WITH ME. THE TWO IN THE 3RD ROW SEAT WERE IN BOOSTER SEATS PROPERLY INSTALLED. THE REAR END COLLISION WAS HARD ENOUGH TO TOTAL MY CAR AND THE CAR THAT HIT ME. THE SEATBELTS DID NOT LOCK IN THE CRASH AND THE 2ND ROW BELTS DO NOT LOCK EITHER. I THINK CHRYSLER SHOULD RECALL THESE SEAT BELTS IN AT LEAST THE 2007 CHRYSLER TOWN AND COUNTRY. WE WERE STATIONARY ON A CITY STREET IN OMAHA, NE.

3RD ROW SEAT BELTS DO NOT LOCK IN A ACCIDENT. I WAS REAR ENDED AND HAD 2 BOOSTER SEATS WITH GRANDKIDS IN THEM. THE LAP PORTION LOCKED BUT THE SHOULDER BELTS DID NOT LOCK IN THE ACCIDENT. THIS IS VERY UNSAFE ESPECIALLY FOR CHILDREN. WE WERE ON A BUSY STREET IN OMAHA, NE WHEN THE ACCIDENT HAPPENED. HIT FROM THE REAR AT ABOUT 35 MILES PER HOUR OR MORE. ALSO, MY AIR BAG DID NOT DEPLOY AFTER I WAS HIT FROM THE REAR, MY CAR HIT THE PERSON IN FRONT OF ME.

I WAS PARKED IN MY VEHICLE IN THE PARKING LOT AT MY JOB AND AN AIRBAG IN THE REAR SPONTANEOUSLY WENT OFF WITH NO COLLISION OR ANYTHING ANYWHERE NEAR IT. IT SHATTERED MY REAR WINDOW AS IT COMBUSTED.

I HAD AN ACCIDENT AND THE UNDER DASH DRIVER SIDE AIR BAG DEPLOYED. IN FRONT OF THE AIR BAG IS A LARGE METAL BRACKET , THAT IS STRAPPED TO THE FRONT OF THE AIR BAG. THE METAL PLATE STUCK ME IN THE SHIN, RIGHT LEG AND CREATED A BONE CONTUSION AND 3 INCH HIGH HEMATOMA. THE HOSPITAL SAID IT WAS THE WORST ONE THEY HAD SEEN 3 MONTHS LATER I AM STILL IN AWFUL PAIN AND OUT OF WORK. I CONTACTED CHRYSLER AFTER SPEAKING TO SEVERAL SHOPS WHO SAID THEY HAD NEVER SEEN A DESIGN WITH A STEAL PLATE IN FRONT OF AN AIRBAG. CHRYSLER REFUSED ANY RESPONSIBILITY. THEY DID SEND AN INSPECTOR. MORE SPECIFICALLY THE AIR BAG IS MOUNTED TO THE VAN STRUCTURE THEN, NYLON STRAPS ARE SEWED TO A STEAL PLATE IN FRONT OF THE AIR BAG, A PLASTIC COVER UNDER THE DASH CLIPS INTO THE STEAL PLATE. IN MY CASE THE PLASTIC COVER DROPPED AND BROKE AND STEEL PLATE HIT ME. THERE IS NO WAY POSSIBLE WAY FOR THE ACTUAL AIRBAG TO PROTECT THE DRIVER BEING THE STEAL IN FRONT OF IT. VERY, VERY DISAPPOINTED TO BE SO INJURED BY SOMETHING THEY DESIGNED SO POORLY. THEN THEY REFUSE ANY RESPONSIBILITY. I WOULD HIGHLY CAUTION ANY OTHER CHRYSLER TOWN AND COUNTRY DRIVERS. THIS IS NOT SAFE. I AM A YOUNG WOMAN WITH STRONG HEALTHY BONES. I COULDN'T IMAGINE IF A SENIOR PERSON HAD THIS HAPPEN. THANK YOU FOR YOUR TIME

AIRBAGS FAILED TO DEPLOY. FRONT AND SIDE AIRBAGS DID NOT WORK DURING ROLLOVER ACCIDENT ON THE HIGHWAY. SINGLE CAR ACCIDENT. INJURIES TO THE HEAD AND FACE.

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.

DRIVERS AIRBAG WARNING DASH INDICATOR COMES ON DRIVING DURING WET ROAD CONDITIONS, OR DRIVING THROUGH RAIN AND PUDDLES. CONTACTED DEALER AND CHRYSLER CORP. RECEIVED A LETTER OF DECLINE FOR ANY WARRANTY SERVICE FOR THIS FAULT. I EXPECTED A SAFETY CONDITION SUCH AS THIS AIRBAG FAULT TO BE MORE OF A CONCERN FOR CHRYSLER. *TR

DRIVING OVER A WATER PUDDLE SUCH AS IN A POT HOLE RESULTS IN A SPLASH OF WATER THAT SOMEHOW CAUSES THE AIR BAG WARNING LAMP TO COME ON. DOESN'T HAPPEN OFTEN BUT HAS HAPPENED AT LEAST SIX TIMES THAT I CAN RECALL IN THE LAST THREE YEARS. OFTEN WHEN THE VEHICLE IS SHUT OFF THEN RESTARTED THE LAMP DOESN'T STAY ON. *TR

AIR BAG LIGHT ON, COULD NOT RESET. HAD PREVIOUS ERRORS AND COULD RESET. PROBABLE AIR BAG SENSOR BAD. HAD TO REPLACE WHOLE AIRBAG (VERY EXPENSIVE) OR NONE OF THE AIRBAGS WOULD WORK. DEALER WAS VERY HELPFUL. HAVE NOTICED MANY AIRBAG RECALLS ON OTHER VEHICLES LATELY. WHY NOT THIS ONE? *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE CLOCK SPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED HOWEVER, THE REPAIR FAILED TO REMEDY THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,468 AND THE CURRENT MILEAGE WAS 20,000. UPDATED 04/27/12*LJ

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 35 MPH, THE AIR BAG WARNING INDICATOR BEGAN TO ILLUMINATE. THE WARNING LIGHT REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE RECURRED TEN TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FRONT PASSENGER SEAT SENSOR WOULD NEED TO BE REPLACED. ON A SEPARATE OCCASION, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETECTED WATER PUMP LEAKAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

WHILE DRIVING MY 2007 CHRYSLER TOWN AND COUNTY VAN AT A NORMAL HIGHWAY SPEED, A RED LIGHT CAME ON THAT INDICATED THAT THE AIRBAG SYSTEM WAS DEACTIVATED. I TOOK IT TO A CHRYSLER DEALER WHO CHARGED ME $160 TO FIX THE PROBLEM. WHEN I HAD GONE 3 MILES THE LIGHT CAME BACK ON. I THEN TOOK IT TO THE DODGE DEALER WHERE I HAD PURCHASED THE VAN. THEY DID A BETTER DIAGNOSTIC TEST AND SAID THEY COULD FIX IT BUT THEY WOULD NEED TO ORDER THE FAILED PART, WHICH WAS AN AIR BLADDER SENSOR THAT COST $1300. THEY ASKED ME TO PAY IN ADVANCE WHICH I DID, ABOUT A MONTH LATER THEY SAID THE PART WAS IN. I BROUGHT THE VAN IN, THEY TOLD ME THEY MADE A MISTAKE, THE PART WOULD BE IN NEXT MONTH. THIS NEXT MONTH, NEXT MONTH ROUTINE HAS BEEN GOING ON NOW FOR CLOSE TO TWO YEARS. DURING THIS TIME THE LIGHT IS INTERMITTENTLY ON AND OFF. I HAVE INVOLVED, THE SERVICE MANAGER, THE REGIONAL PARTS MANAGER AND CHRYSLER CUSTOMER CARE. THE DODGE PEOPLE HAVE BEEN FRIENDLY AND HELPFUL BUT UNABLE TO SOLVE THE PROBLEM. AFTER A YEAR CHRYSLER REIMBURSED ME 95% OF MY COST FOR THE PART WHICH NEVER ARRIVED, THEY CLOSED THE CASE AS SOLVED. THE PROBLEM WAS NEVER FIXED AND THE VAN IS STILL UNSAFE. I HAVE SPOKEN TO MANY MECHANICS ABOUT THIS AND THEY HAVE TOLD THIS IS A SERIOUS SAFETY ISSUE THAT CHRYSLER SHOULD FIX IT FOR FREE. CHRYSLER HAS REASSIGNED A NEW CUSTOMER CARE PERSON WHO TELLS ME THE PART WILL BE AVAILABLE NEXT MONTH AND NEXT MONTH AND HINT AT A COST NEAR $3000. I HAVE SPOKEN TO OTHER OWNERS OF CHRYSLER CARS AND THEY TOO HAVE HAD ISSUES WITH THE AIRBAG LIGHT. THEIR PROBLEMS WERE LESS INVOLVED THAN MINE BUT I SUSPECT THAT SOME OF THE SYSTEMS WERE JUST DEACTIVATED. I WONDER HOW MANY CHRYSLER VEHICLES ARE UNSAFE TO DRIVE DUE TO FAULTY AIR BAG SYSTEMS. I HAVE ALERTED MY ATTORNEY THAT IF I AM IN AN ACCIDENT AND THE AIRBAGS DO NOT DEPLOY AND I AM INJURED OR KILLED TO SUE CHRYSLER AND TELL THE MEDIA. *TR

DRIVER'S AIR BAG LIGHT WOULD ILLUMINATE OCCASIONALLY - TOOK IT TO THE DEALER WOULD COULD NOT REPLICATE THE ISSUE. I WAS TOLD BY O'NEAL CHRYSLER (RALEIGH, NC) THAT IT MUST BE A LOOSE CONNECTION AND UNTIL THEY COULD SEE IT THEMSELVES, THEY COULD NOT DO ANYTHING. I TOOK IT IN TWICE MORE AS THE LIGHT WOULD COME ON EVERY FEW MONTHS, BUT ONLY STAY ON A FOR A FEW SECONDS. WE HAVE THE 100,000 EXTENDED WARRANTY. FAST FORWARD TO 2012 - THE LIGHT WOULD COME ONE EVERY OTHER DAY, BUT NOT STAY ON LONG ENOUGH TO GET IT TO THE DEALER. I MADE ONE LAST ATTEMPT AND CALLED DEALER TO GET FIXED, BUT THEY SAID THAT THEY COULD NOT DUPLICATE THE ISSUE, BUT THAT IF I WANTED, THEY COULD PUT IN A NEW AIR BAG SYSTEM AT ABOUT $1000. FAST FORWARD TO 2014 - NOW 124,000 MILES, THE LIGHT WILL ILLUMINATE 10-20% OF THE TIME WHEN DRIVING. I TOOK IT BY LOCAL REPAIR SHOP THAT SAID IT WAS A "DRIVERS SEAT BELT PRETENSIONER OPEN". INTERNET SEARCH SUGGEST THIS IS A COMMON ISSUE WITH CHRYSLER. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT STARTED THE IGNITION, THE AIR BAG WARNING LIGHT INDICATOR ILLUMINATED. THE WARNING LIGHT REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED WHENEVER STARTING THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS WAITING UPON A RESPONSE FROM THE AUTHORIZED DEALER REGARDING THE CAUSE OF FAILURE AT THE TIME OF THE COMPLAINT FILING. THE FAILURE MILEAGE WAS 53,091.

TL*THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. WHILE TURNING INTO A DRIVEWAY WITH THE PASSENGER SIDE TURN SIGNAL FLASHING, THE CONTACT WAS REAR ENDED BY ANOTHER VEHICLE. THE SEAT BELTS IN HIS VEHICLE FAILED TO RESTRAIN THE OCCUPANTS. THE CONTACT'S FACE WAS SLAMMED BETWEEN THE WINDSHIELD AND THE DRIVER'S SIDE WINDOW. BOTH THE CONTACT AND THE PASSENGER WERE WEARING THEIR SEAT BELTS AT THE TIME. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 27,000. UPDATED 11/07/08 *BF THE SEAT BACK RECLINED. UPDATED 11/13/08. *JB

I WAS IN AN ACCIDENT WITH MY 2007 CHYRSLER TOWN * COUNTRY MINI VAN. I REAR ENDED ANOTHER VEHICLE. ALL OF THE AIRBAGS DEPLOYED AS THEY SHOULD. THE LOWER AIRBAG THAT HAS JUST BEEN RECENTLY INSTALLED IN 06 & 07 VEHICLES DEPLOYED AND SHOVED THE LARGE PLASTIC COVER THAT IS UNDER THE DASH INTO MY LEGS AND RIGHT FOOT AND ANKLE AREA CAUSING TREMENDOUS BRUISING AND BROKE MY HEEL BONE ON MY RIGHT FOOT. THE AMOUNT OF PRESSURE PUSHED THE PLASTIC COVER HARD ENOUGH TO FORCE MY FOOT INTO THE BRAKE PEDAL AS I WAS TRYING TO STOP TO AVOID THE ACCIDENT. *TR