2008 Chrysler Town & Country Complaint Log

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER AND EQUIPPED WITH A 2010 IGNITION RETAINER O RING. AFTER THE VEHICLE WAS REPAIRED, THE KEY BECAME DIFFICULT TO REMOVE FROM THE IGNITION AND TOOK SEVERAL ATTEMPTS. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE FAILURE PERSISTED UNTIL THE KEY WOULD NOT TURN IN THE IGNITION AT ALL. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/10/15*LJ

I RECEIVED A RECALL NOTICE ON MY VAN. CALLED THE LOCAL DEALER & WAS TOLD PARTS WERE ON BACKORDER. THE DEALER STATED I WOULD RECEIVE ANOTHER FORM FROM CHRYSLER WHEN PARTS WERE AVAILABLE. I WAITED SEVERAL MONTHS & CALLED THE 800 HOTLINE; RECORDING STATED PARTS WERE STILL ON BACKORDER. IT HAS NOW BEEN A COUPLE MONTHS & NO WORD. ARE PARTS STILL ON BACKORDER? WHAT'S TAKING SO LONG? THANK YOU FOR YOUR TIME IN DEALING WITH THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ... UPDATED 06-02-15 *BF UPDATED 7/2/2015*JS

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

KEEP FINDING THE BATTERY DEAD. ALREADY REPLACED BATTERY, ALTERNATOR AND RADIO AND STILL FIND THE CAR RANDOMLY DEAD. IT CAN BE 1 DAY OR 1 MONTH. VERY SCARY DURING WINTER. *TR

INCIDENT WITH CHRYSLER TOWN & COUNTRY 2008 2/9/15 BETWEEN 4:26-4:29 P.M. DRIVING SLOW AFTER JUST HAVING GOTTEN A GREEN LIGHT (25MPH OR LESS) HIT A BIG BUMP IN THE ROAD. EVERY LIGHT ON THE DASHBOARD LIT UP AND I FELT THE ENGINE LOSE POWER. THE VAN COASTED FOR A COUPLE SECONDS THEN SEEMED TO GAIN POWER BACK. WENT AROUND A BEND IN THE ROAD SLOWLY AND THE ENGINE LOST ALL POWER. IT DID NOT COME BACK AT ALL THIS TIME. I TRIED TO USE THE TURN SIGNAL TO GET TURN INTO A PARKING LOT. SIGNAL DID NOT WORK. NEITHER DID POWER STEERING. I COULD NOT GET VAN TO TURN INTO PARKING LOT. THERE WAS A MOVING VEHICLE BEHIND ME AND A PARKING LOT FULL OF CARS TO MY LEFT. I FOUND THE AUTOMATIC BRAKES WERE NOT WORKING. I TURNED THE STEERING WHEEL HARD TO THE RIGHT TO AVOID HITTING AN ONCOMING VEHICLE AND THANKFULLY THE VAN COASTED INTO A SNOW BANK WHICH STOPPED IT FROM MOVING ANY FARTHER. TURNED ON THE HAZARD LIGHTS. I WAS ABLE TO GET THE VAN INTO PARK AND MAKE SURE IT REALLY WAS NOT GOING ANYWHERE. I TOOK THE KEYS OUT OF THE IGNITION AND WAITED JUST UNDER A MINUTE. I DECIDED TO PUT THE KEY BACK IN THE IGNITION AND SEE IF I COULD GET THE VAN TO START. IT STARTED WITHOUT ANY NOTICEABLE PROBLEMS?! CAR KEY' ATTACHED TO KEY RING WITH OTHER KEYS. DID NOT RECEIVE A NOTICE IN THE MAIL ABOUT RECALL. LOOKED UP POSSIBLE RECALLS AFTER THE FACT AND YES, THERE IS ONE. AND IT IS MUCH MORE SERIOUS THAN CHRYSLER LETS ON. TRIED TO CONTACT CHRYSLER BY PHONE SEVERAL TIMES AND CAN'T GET THROUGH. IF THIS HAD HAPPENED IN ONE OF MANY OTHER PLACES I HAD BEEN DRIVING THAT DAY THE ACCIDENT COULD'VE BEEN FATAL. *TR

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT MENTIONED THAT THE KEY FAILED TO WORK. THE FAILURE MILEAGE WAS 87,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE DEALER WAS UNABLE TO PROVIDE THE PART BEYOND A REASONABLE TIME FRAME. IN ADDITION, THE CONTACT WAS EXPERIENCING A PROGRESSING FAILURE IN WHICH THE KEY FOB FAILED TO FUNCTION INTERMITTENTLY. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD BE SENT TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIRBAGS, ELECTRICAL SYSTEM). IN ADDITION, THE CONTACT STATED THAT THE IGNITION LOCKED UP AND WOULD NOT TURN. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIND MODULE FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE RECALL WAS NOT RELATED TO THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN NUMBER WAS UNAVAILABLE.

INSANE HOW MUCH OIL MY VAN CONSUMES BETWEEN OIL CHANGES! NO LEAKS, NO BURNING, NO NOTHING. IT CONSUMES OVER A QUART WITHIN 800 MILES. AND WHEN I SAY OVER A QUART I MEAN 1 1/2 QUARTS OR MORE. THIS IS A VERY COMMON PROBLEM AND CHRYSLER WON'T STEP UP TO THE PLATE AND ADMIT ITS A SERIOUS ISSUE. *TR

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WOULD FAIL TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

APPROXIMATELY SIX MONTHS AGO I RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER, L25/NHTSA 14V-373, ADVISING THAT MY CAR COULD UNEXPECTEDLY SWITCH FROM "RUN" TO "ACCESSORY", CAUSING THE MOTOR TO SHUT OFF. THIS WOULD RESULT IN LOSS OF POWER STEERING, POWER BRAKES AND THE INACTIVATION OF THE PASSIVE RESTRAINT SYSTEMS INCLUDING THE AIRBAGS. THE LETTER SAID THE PART TO FIX THIS POTENTIALLY FATAL PROBLEM WAS NOT AVAILABLE AND I WOULD BE NOTIFIED BY MAIL WHEN IT WAS. SIX MONTHS LATER AND STILL NO FIX. CHRYSLER CONTINUES TO INTRODUCE NEW CARS, BUT JUST DOESN'T HAVE THE ABILITY TO FIX MY DEFECTIVE CAR. A CALL TO THE CHRYSLER GROUP RECALL ASSISTANCE CENTER GETS ONLY A RECORDING, RECITING ALMOST VERBATIM, THE RECALL LETTER. IS MY, OR MY WIFE'S DEATH OR SERIOUS INJURY GOING TO BE THE RESULT OF THIS TOTALLY UNACCEPTABLE DELAY IN CORRECTING A KNOW SERIOUS PROBLEM? IT'S A THOUGHT THAT IS IN MY MIND EACH TIME WE START OUR VAN. CAN WE GET SOME HELP BEFORE ANYTHING ACTUALLY HAPPEN? UPDATED 03/04/15. *JB

CHRYSLER DECLINED COVERING MY CAR UNDER K19 RECALL BECAUSE IT WAS MANUFACTURED 2 DAYS BEFORE THE RECALL DATE AND ALSO THEY ALSO SAID MY CAR WAS SOLD ORIGINALLY IN OK. THE CAR RESIDES IN IL SINCE 2013. EVEN MY SERVICE ADVISOR THOUGHT IT WAS COVERED BY THE SAME RECALL. THE RECALL COVER BOTH OF THE FRONT WHEEL BEARINGS, THE LEFT ONE WAS REPLACED ALMOST A YEAR AGO ON MY EXPENSES IN CHRYSLER DEALER AND NOW AFTER 10 K MILES THE RIGHT WHEEL BEARING STARTED TO CREATE HUMMING AND GRINDING SOUND. I CONTACTED CHRYSLER CUSTOMER SERVICE AND THEY SAID THAT THEY CAN'T DO ANYTHING FOR ME BECAUSE MY CAR WAS MANUFACTURED 2 DAYS BEFORE THE K19 TIME FRAME. I DON'T MIND PAYING FOR REPAIRING MY CAR, BUT THIS MINIVAN TRAVELED TO THE DEALERSHIP 19 TIMES FOR MANY DIFFERENT EXPENSIVE REPAIRS SINCE AUGUST 2013, THIS IS TOO MUCH I APPRECIATE YOUR HELP IN THIS REGARD. *TR

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/09/15*LJ UPDATED 11/18/15.*JB

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

OUR VEHICLE HAS FRONT WHEEL BEARINGS THAT ARE FAILING. WE FOUND THAT, UNBEKNOWNST TO US, CHRYSLER HAD EXTENDED THE WARRANTY ON THIS PART OF THE VEHICLE TO 5 YEARS OR 90,000 MILES. WE CURRENTLY HAVE APPROXIMATELY 71,000 MILES ON THE VEHICLE AND OUR WHEEL BEARINGS ARE BAD. WE HAVE BEEN TOLD BY BOTH CHRYSLER AND THE DEALER THAT WE ARE SOL BECAUSE IT WAS NOT A RECALL, BUT AN EXTENDED WARRANTY. NEVER MIND THAT OUR VEHICLE WAS PURCHASED AFTER THE EXTENDED WARRANTY WAS ANNOUNCED/ THE ISSUE WAS KNOWN TO THE DEALER AND WE HAVE PUT MINIMAL MILES ON THE VAN IN THE 3.5 YEARS WE HAVE OWNED IT. *TR

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN COUNTRY. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED. AS A RESULT, THE CONTACT WAS UNABLE TO RELEASE THE KEY FROM THE IGNITION SWITCH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DEALER ADVISED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND WAS WAITING FOR PARTS TO IMPLEMENT THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED A SECOND NOTIFICATION CONFIRMING THAT THE PART WAS AVAILABLE FOR REPAIR; HOWEVER, THE DEALER ADVISED THAT THE PART WAS STILL NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/01/15*LJ UPDATED 12/12/2017*CN

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, IT WOULD NOT START. THE VEHICLE FINALLY STARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.

THE VAN RANDOMLY SHUTS OFF WHILE DRIVING DOWN THE ROAD. THE DASH LIGHTS COME ON , SOMETIMES THE WINDSHIELD WIPERS COME ON AND THE VAN LOSES ALL POWER. IT MAKES IT INCREDIBLY HARD TO STEER AND NAVIGATE SAFELY. THIS HAS HAPPENED NUMEROUS TIMES AND AT DIFFERENT SPEEDS. IT HAS HAPPENED ON THE HIGHWAY AT 60 MPH AS WELL AS A MAIN STREET GOING 25 MPH.

ON SEVERAL OCCASIONS THE FOLLOWING CONDITIONS OCCURRED TO MY 2008 CHRYSLER TOWN AND COUNTRY MINI-VAN: BOTH WHILE CAR WAS RUNNING AND WITH NO KEY IN THE IGNITION. HORN ACTIVATES, HEADLIGHTS FLICKER, WINDSHIELD WIPER BOTH FRONT AND REAR ACTIVATE, WINDSHIELD WASHER FLUID EJECTS FROM VEHICLE ALSO FRONT AND BACK. DOOR LOCKS GO UP AND DOWN CAUSING DIFFICULTY BOTH ENTERING AND EXITING THE VEHICLE. DASH LIGHTS FLICKER AND CHECK ENGINE LIGHT COMES ON. *TR

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THERE WAS A RECALL ON THE FOBIK BACK ON JUNE 16, 2011. THE PART IS STILL UNAVAILABLE. I FEEL THIS CAN BE QUITE DANGEROUS AND I'M NOT CONFIDENT THAT THE PART IS EVEN BEING MANUFACTURED. MY VEHICLE HAS ALREADY SHUT OFF ONCE DUE TO THIS RECALL. *TR

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL NOISE AND THE VEHICLE FAILED TO ACCELERATE. AFTER NUMEROUS ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

WIFE STATED THAT SHE WENT TO HER CAR TO LEAVE FROM WORK AND ONCE SHE GOT CLOSE TO THE VEHICLE THE HORN BEGAN BLARING NON STOP, WIPERS RUNNING, FLUID SPURTING OUT, DASH LIGHTS GOING ON AND OFF AND DOOR LOCKS GOING UP AND DOWN. I ARRIVED AND REMOVED THE BATTERY CABLE AND IT STOPPED. I REPLACED THE CABLE A SHORT TIME LATER AND WAS ABLE TO START THE VEHICLE AND I STARTED DRIVING IT HOME AND AS I GOT UP TO ABOUT 30 MPH IT DID IT AGAIN AND THIS TIME THE CAR CUT OFF AND I LOST STEERING AND BRAKES BUT WAS ABLE TO COME TO A STOP ON THE SIDE OF THE BUSY STREET I WAS ON. I REMOVED THE KEY FROM THE IGNITION AND GOT OUT OF THE VEHICLE AT WHICH POINT I NOTICED THAT THE CAR HAD CUT BACK ON AND WAS ACTUALLY RUNNING WITHOUT THE KEY IN THE IGNITION. I DROVE IT HOME WITHOUT FURTHER INCIDENT. AT 3 AM THE SAME NIGHT WE WERE AWAKENED BY THE VEHICLES HORN BLARING IN THE DRIVEWAY. I WENT OUTSIDE AND IT WAS DOING THE SAME THING THAT MY WIFE ORIGINALLY STATED BUT THE CAR WAS ACTUALLY RUNNING WITHOUT A KEY BEING ANYWHERE NEAR IT - WE DO NOT HAVE THE REMOTE START INSTALLED ON THE VEHICLE. MY WIFE AND I REFUSE TO DRIVE IT DUE TO THE FACT THAT IF THE ABOVE PROBLEMS HAPPEN AT 70 MPH WE WOULD PROBABLY BE DEAD. *TR

I EXPERIENCED AN UNINTENDED ENGINE SHUTOFF AT 40 MPH. I PUSHED THE GEAR SELECTOR FROM "DRIVE" INTO "NEUTRAL" TO GET A QUICK RESTART. NO FAULT LIGHTS SHOWED UP ON MY INSTRUMENT CLUSTER. THIS HAPPENED ONCE MORE IN FEBRUARY AND ONCE MORE IN MARCH OF THIS YEAR. I RECEIVED AN L25 RECALL LETTER FROM CHRYSLER IN THE SUMMER OF 2014. WHAT IS TAKING SO LONG TO GET REPLACEMENT PARTS? CAN'T YOU ENCOURAGE THEM TO COMPLETE THIS RECALL ASAP? *TR

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHEN THE VEHICLE WAS STOPPED, THE IGNITION WAS TURNED TO THE OFF POSITION BUT THE KEY FAILED TO COME OUT OF THE IGNITION. THE CONTACT HAD TO TURN THE IGNITION TO THE ON AND OFF POSITION NUMEROUS TIMES IN ORDER FOR THE KEY TO BE REMOVED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFTING UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

I HAVE BEEN WAITING TO BE NOTIFIED THAT THE FREQUENCY OPERATED BUTTON IGNITION KEY HAS COME IN. TODAY WHEN I WENT TO START THE VAN IT SEEMS THAT IT WANTS TO START BUT HESITATES I TRIED SEVERAL TIMES BUT IT KEPT DOING THE SAME THING. I CLEANED THE AIR FILTER, CHECKED THE HOSES AND BATTERY BUT FOUND NOTHING WRONG. WHEN I CALLED THE DEALER THEY SAID THEY WOULD CALL ME BACK. I THEN CALLED THE CHRYSLER RECALL 800 NUMBER AND WAS INFORMED THAT THE PART WAS STILL NOT AVAILABLE. I ASKED IF THERE WAS A SOLUTION AND THE GENTLEMAN SAID IT COULD BE FROM 1-3 MONTHS BEFORE THE PART WAS AVAILABLE. THIS IS MY ONLY MEANS OF TRANSPORTATION AND HE STATED IF I CHANGED THE IGNITION MODULE I WOULD NOT BE REIMBURSED, I HAVE ALREADY REPLACED THE FUEL PUMP IN THE TANK AT 50,000 MILES THE SWAY BAR ON THE RIGHT WAS REPLACED AND I STILL NEED TO REPLACE THE LEFT ONE. I USUALLY TRAVEL WITH MY GRANDCHILDREN AND IT HAS BEEN ONE ISSUE OR ANOTHER SINCE I BOUGHT IT. THE BRAKES AND ROTORS HAVE ALSO BEEN REPLACED BECAUSE IT WOULD BE SLOW IN BRAKING CAUSING A DANGEROUS SITUATION. *TR

I HAVE FILED A COMPLAINT ABOUT PREVIOUS INSTANCES BUT IT HAPPENED AGAIN. I WILL CONTINUE TO DO SO UNTIL IT GETS FIXED OR CHRYSLER CAN PROVIDE ME WITH A SAFE VEHICLE FOR MY FAMILY TO DRIVE. SAME STORY AS ALWAYS. I WAS DRIVING HEADING TO A STOP LIGHT AND CAR SHUT OFF. A BUNCH OF LIGHTS ON THE DASH FLICKERED THEN THE CAR DIED. ENGINE LIGHT STAYS ON. PUT MY HAZARDS ON WHILE IN THE MIDDLE OF THE STREET. TURNED THE CAR OFF AND ON SEVERAL TIMES THEN IT FINALLY WORKED. IT THEN HAPPENED AGAIN 2 MINUTES LATER WHILE GOING DOWN A HILL. GOT IT STARTED AGAIN. THEN HAPPENED AGAIN ON A BUSY ROAD. I SAT THERE FOR 15 MINUTES TRYING TO GET IT GOING. WHICH I FINALLY DID BUT NOW MISSING WORK BECAUSE I AM TERRIFIED TO DRIVE ON THE HIGHWAY. *TR

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) BUT THE PART NEEDED WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,627....UPDATED 03-11-15 *BF

RECALL: L25 / NHTSA 14V-373 ONCE WE RECEIVED THIS NOTICE WE CONTACTED OUR LOCAL DEALERSHIP ABOUT THIS RECALL, AND WERE NOTIFIED THE PARTS WERE NOT AVAILABLE FOR THIS YEAR VEHICLE .MOVE FORWARD TO TODAY, I CONTACTED OUR LOCAL DEALERSHIP AND WAS TOLD THAT THE PART IN QUESTION IS STILL NOT AVAILABLE, BUT THE PARTS FOR THE 2010 MODELS ARE BEING MANUFACTURED AND SHIPPED TO DEALERSHIPS, BUT THERE IS NO IDEA WHEN THE PART IN QUESTION FOR THE 2008 MODELS WILL BE MANUFACTURED AND SHIPPED. SO I CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER I SPOKE TO A PERSON BY THE NAME OF FRANK AND HE BASICALLY TOLD ME THE SAME THING EXCEPT THE COMPANY IS CURRENTLY ONLY CONCENTRATING ON THE 2010 MODELS AND IT IS UNKNOWN WHEN THEY WILL WORK ON THE 2008 MODELS. I FEEL THIS BACKWARD WAY OF THINKING IS PUTTING EARLIER MODEL PURCHASERS' AT RISK WITH A BIT OF DISREGARD, FOR SAID OWNERS!!!!!! *TR

UNLOCKED THE VEHICLE USING THE REMOTE. THE HORN SOUNDED CONTINUOUSLY, THE WIPERS WERE ACTIVATED AND THE LIGHTS FLASHED. AFTER TAKING IT TO THE DEALER WE WERE NOTIFIED THAT THIS IS CAUSED BY A DEFECTIVE TIPM MODULE. *TR

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE IN PARK, THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,464.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TRACTION CONTROL AND THE ESP WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT WHEN THE WARNING LIGHTS UNILLUMINATED, THE VEHICLE QUICKLY DECELERATED AND RESUMED TO NORMAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING ANGLE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE KEY WOULD ONLY RELEASE FROM THE IGNITION WHEN IN THE ON POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER A PERIOD OF TIME. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 59,950.