2009 Chrysler Town & Country Complaint Log

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. UPDATED 09/25/15*LJ THE CONSUMER STATED IT TOOK 30 MINUTES BEFORE THE VEHICLE STARTED. UPDATED 05/05/16. *JB

WHILE FILLING THE REAR DRIVER SIDE TIRE WITH AIR, THE ALUMINUM VALVE STEM SNAPPED OFF CAUSING THE TIRE TO COMPLETELY DEFLATE. REPLACED ALUMINUM STEM WITH RUBBER STEM AS A TEMPORARY FIX WHILE SEARCHING FOR REPLACEMENT PARTS TO THE TPMS SENSOR. APPROXIMATELY TWO DAYS LATER, WHILE ATTEMPTING TO UNSCREW THE VALVE CAP FROM THE REAR PASSENGER SIDE TIRE, THE ALUMINUM VALVE STEM BROKE OFF IN MY HAND CAUSING THE TIRE TO COMPLETELY DEFLATE. I FOUND AFTER MARKET REPLACEMENT ALUMINUM VALVE STEMS THAT FIT THE OEM TPMS SENSORS AND HAD THEM ALL REPLACED. UNFORTUNATELY IT IS ONLY A MATTER OF TIME BEFORE THESE FAIL. ALUMINUM VALVE STEMS ON TPMS ARE CLEARLY A SAFETY ISSUE AND WARRANT A RECALL. TPMS STEMS ON ALL NEWER VEHICLES ARE NOW RUBBER.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED EXCESSIVELY. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL MULTIPLE TIMES IN ORDER TO GET THE VEHICLE TO STOP. IN ADDITION, THE RPMS INCREASED, THE ENGINE REVVED, AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 35,037. UPDATED 09/10/15*LJ UPDATED 11/08/2017*CN

THE DASH LIGHTS ALL LIT UP. AND THE POWER SHUT OFF. CAR STALLED. ONCE RESTARTED, THE RADIO HAS FAILED TO WORK.

I WAS DRIVING AND GOT HIT ON PASSAGE SIDE THE VAN WAS TOTALED THE FRONT AIR BIGS WENT OFF HOWEVER THE SIDE ONES NEVER DID.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 15 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM)HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

NOTICE LOUD CLUNKING NOISE SHIFT FROM PARK TO DRIVE, OR PARK TO REVERSE. NOT EVERY TIME, BUT OFTEN ENOUGH. ALSO SHIFT TO/FROM TO HER GEARS IS NOTICEABLE AND GIVES THE FEEL OF HESITATION. THIS IS MOST OFTEN NOTICED AROUND 37 MPH OR 30 MPH. WENT IS COLD THE CAR ACT UP . IT IS HAVING TROUBLES ALSO GETTING HOT THE ENGINE AND I HAVE THE CAR FOR 5 MONTH AND I HAD TO FILL THE COOLANT TWICE. I BROUGHT THE CAR 5 TIME TO THE PLACE WHERE I BOUGHT THE CAR 4 TIMES TO REPORT THE PROBLEM WITH THE TRANSMISSION THEY SEND ME TO ONE OF THE CHRYSLER DEALER FOR SERVICE AND DID NOT SHOW NOTHING ON THE DIAGNOSIS. I AM FRUSTRATED BECAUSE I RESEARCH ONLINE IAND I AM NOT THE ONLY ONE COMPLAINING ABOUT THE SAME PROBLEM. ASLO THE SUSPENSION FEELS VERY WEAK.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 60 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 115,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE. WHILE DRIVING 70 MPH EXITING THE HIGHWAY, THE VEHICLE STARTED SHAKING UNCONTROLLABLY. THE VEHICLE WOULD NOT ACCELERATE OVER 50 MPH AND SLOWED DOWN IN THE MIDDLE OF THE HIGHWAY. THE ENTIRE FRONT DRIVER SIDE WHEEL FAILED. THE CONTACT DISCOVERED THE BODY FRAME, WHEEL ASSEMBLY, WHEEL HUB, AND WHEEL BEARING WERE ALL DAMAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.

RECEIVED WRITTEN NOTIFICATION OF WIRELESS IGNITION NODE MODULE RECALL (R03/NHTSA 14V-373) IN JUNE 2015. I CALLED FREEDOM CHRYSLER/TOYOTA OF HARRISBURG, PA ON 7/1/15 TO SCHEDULE THE RECALL SERVICE. THE PART NEEDED TO BE ORDERED. I HAVE CALLED AGAIN ON 9/18/15, 3/26/16 AND 10/10/16. THE PART IS STILL NOT AVAILABLE FROM CHRYSLER. THE DEALER EXPLAINS THEY ARE "AT CHRYSLER'S MERCY." WHY IS THIS "IMPORTANT SAFETY RECALL" TAKING OVER 16 MONTHS TO RESOLVE?

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE JERKED AND THE WINDSHIELD WIPERS FUNCTIONED INDEPENDENTLY. ALL THE WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. PARTS DISTRIBUTION DISCONNECT.

2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO AFTER NHTSA 14V-373 RECALL WAS PERFORMED. HOWEVER, A SPONTANEOUS VEHICLE ENGINE COMPARTMENT FIRE OCCURRED THREE WEEKS LATER. *SMD THE CONSUMER WAS NOT CONFIDENT THE RECALL WAS COMPLETED. *JB

I FINALLY RECEIVED THE SECOND NOTICE FOR THE SAFETY RECALL OF MY VEHICLE REQUESTING ME TO MAKE AN APPOINTMENT TO REPLACE THE WIN MODULE AND FOBIK'S ALMOST A YEAR AFTER I RECEIVED THE FIRST NOTICE. THE MAINTENANCE CLERK HELD ME ON THE PHONE TO VERIFY THEY HAD THE PARTS IN STOCK, WHICH AT THE TIME THEY HAD 2 AVAILABLE. I MADE THE APPOINTMENT FOR 3 WEEKS AFTER I SPOKE TO THEM TO COINCIDE WITH MY VACATION TIME. I RECEIVED A CALL THE DAY BEFORE THE APPOINTMENT TO CONFIRM. I GET TO CUETER CHRYSLER THE DAY OF THE APPOINTMENT, JUNE 24TH, 2015, AND THEY DO NOT HAVE THE PARTS AVAILABLE FOR MY CAR. THE PARTS ARE ORDERED, BUT NO ETA AVAILABLE. HOW IS THIS POSSIBLE? THIS IS A BIG INCONVENIENCE. SHOULD THEY HAVE HELD THE PARTS AVAILABLE FOR MY APPOINTMENT? ARE THE CLERKS KNOWLEDGEABLE ABOUT PARTS SPECIFIC TO EACH VEHICLE? HOW CAN THIS BE AVOIDED?

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/5 *CN

RECALL L25 WAS RECEIVED PRIOR TO THE DATE AND MILEAGE LISTED ABOVE. THE DEALER WAS CONTACTED AND I WAS TOLD THE PARTS WERE ON BACK ORDER. THIS WAS NEVER REPAIRED. I THEN RECEIVED RECALL R03. I CONTACTED THE SAME DEALER ON 6/17/15 AND WAS TOLD R03 SUPERSEDED L25 AND PARTS WOULD BE ORDERED AND SHOULD BE RECEIVED IN A LITTLE OVER 2 WEEKS. I RECONTACTED THE DEALER ON 07/20/15 AND WAS TOLD PARTS WERE STILL ON ORDER. I RECONTACTED THE DEALER ON 09/28/15 AND WAS TOLD PARTS WERE STILL ON ORDER. I THEN CONTACTED THE FCA GROUP RECALL ASSISTANCE CENTER AND SPOKE TO [XXX]. SHE STATED PARTS WERE AVAILABLE FOR THE R03 RECALL AND WOULD CONTACT THE DEALER. SHE STATED SHE SPOKE TO THE DEALER AND THEY DID HAVE PARTS ON ORDER AND I WAS NEAR THE "TOP OF THE LIST." THIS IS TOTALLY UNACCEPTABLE. THE STATEMENT IN THE LETTER I RECEIVED THAT "...WE ARE SINCERELY CONCERNED ABOUT YOUR SAFETY." APPEARS UNTRUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE DID NOT START. THE VEHICLE WAS ABLE TO BE STARTED AFTER NUMEROUS ATTEMPTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,831. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/16/15 THE CONSUMER STATED THE IT TOOK MULTIPLE TRIES, BEFORE THE VEHICLE WOULD START. UPDATED 01/29/16.*JB

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE A 09 CHRYSLER T&C THAT HAS HAD MULTIPLE BRAKES, ROTORS, CALIPERS AND BEARINGS ISSUES. IN FEBRUARY 2015 I HAD TO REPLACE THE REAR BRAKES, CALIPERS, PADS AND ROTORS DUE TO THEM LOCKING UP. I INVESTIGATE THE ISSUE AND FOUND OUT THAT THERE WERE SERVICE BULLETINS THAT STATED THERE WAS AN ISSUE WITH THEM AND TO REPLACE THEM. CHRYSLER DID THEY RIGHT THING AND REIMBURSED ME FOR THE COST TO REPLACE ALL OF THAT. I NOW FIND MYSELF IN THE SAME SITUATION WITH THE FRONT ONES, SO I DID SOME INVESTIGATION AGAIN AND FOUND A SERVICE BULLETIN ABOUT THE FRON ONES AND TO REPLACE THEM. I CALLED CHRYSLER TO LET THEM KNOW AND THEY TOLD ME TO GET IT TO A CERTIFED DEALERSHIP TO DIAGNOSIS AND THAT THEY COULD POSSIBLE HELP WITH COST ASSISTANCE BUT SINCE THE EXTENDED WARRANTY (X35) EXPIRED IN APRIL 2015, THEY CAN'T GUARANTEE THAT THEY WILL HELP. ( X35 IT AND EXTENTED WARRANTY FOR THIS DUE TO MANY ISSUES THAT COVERS 5 YRS FROM DATE OF MFG OR 90,000 MILES) WELL GUESS WHAT CAME FIRST 5 YRS..... THEY CAR IS UNDRIVABLE DUE TO THIS ISSUE, SO NOW I HAVE TO HAVE IT TOWED FROM MY MECHANCIS TO A CERTIFED DEARLERSHIP THAT I DON'T KNOW OR TRUST.....

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS PLACED AS NUMBER TWENTY ON A WAITING LIST WITH THE DEALER. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000(AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/02/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 12/7/2015 *JS

OWNER CALLED LOCAL DEALER TO SCHEDULE RECALL MAINTENANCE. THE DEALER DOES NOT HAVE PARTS AVAILABLE. THE DEALER DID NOT HAVE PARTS AVAILABLE FOR ANOTHER RECALL, NAMELY "L25". THE DEALER DID NOT OFFER TO TRY TO GET THE PARTS FOR EITHER RECALL ISSUE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN INTO THE IGNITION SWITCH. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR APPOINTMENT WITHIN A REASONABLE TIMEFRAME. THE CONTACT WAS PLACED AS FIFTH ON THE WAITING LIST FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE MAKING A TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT ALL FOUR VALVE STEMS RUSTED AND FRACTURED. THE VEHICLE HAD TO BE TOWED TO A DEALER AND THE VALVE STEMS WERE REPLACED; HOWEVER, THE SENSORS WERE NOT REPLACED CAUSING THE WARNING LIGHT TO REMAIN ILLUMINATED. THE DEALER STATED THAT THE SENSORS SHOULD NOT BE REPLACED BECAUSE THE STEMS WOULD FRACTURE AGAIN. THE CONTACT STATED THAT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 79,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE AVAILABLE, BUT THE MANUFACTURER WAS ONLY SENDING TWO REPAIR KITS AT A TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE LIGHTING ON THE INSTRUMENT PANEL INTERMITTENTLY FAILED TO ILLUMINATE. THE FAILURE MILEAGE WAS 33,000. UPDATED 7/21/15*CN THE VEHICLE WAS REPAIRED ON 6/12/2015. UPDATED 9/22/2015 *JS

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/06/15 UPDATED 8/14/15 *JS

BACKING OUT OF OUR DRIVEWAY, THE ENGINE UNEXPECTEDLY SHUT OFF. FOUND OUT THIS IS RELATED TO THE R03/L25 RECALLS. WIFE NOW REFUSES TO DRIVE THE VAN. IT WAS REPORTED, BUT NO ACTION HAS BEEN TAKEN BY CHRYSLER TO DATE. IT IS PART OF THE RECALL SO WE HAVE BEEN ON THE WAITING LIST SINCE JUNE. STILL WAITING TO BE SEEN BY THE CHRYSLER DEALERSHIP. I WISH THE TOWN AND COUNTRY IS PART OF THE CHRYSLER BUY BACK PROGRAM. I DON'T WANT TO OWN A VEHICLE FROM A COMPANY THAT DOESN'T RESPOND APPROPRIATELY TO THEIR RECALL (ESPECIALLY FOR OWNERS WHO EXPERIENCED THE SYMPTOM OF THE RECALL). THEY PROBABLY RATHER PAY THE BIG FINE TO THE GOVERNMENT AND RESULTANT INSURANCE CLAIMS. PLEASE HELP!

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE PART WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.