2010 Chrysler Town & Country Complaint Log

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/25/15*LJ UPDATED 02/10/16 *JS CONSUMER MADE SEVERAL CALLS TO CHRYSLER LAKELAND MOTORS LAKELAND 2335 US 98N BUT DEALER IS STILL WAITING FOR PARTS UPDATED 05/15/18*JB; 10/11/18*JB

THE VEHICLE LOSES POWER WHEN DRIVING AT HIGHWAY SPEEDS AS SHOWN BY A SEVERE REDUCTION IN RPM'S--SOMETIMES, AS IN THIS INCIDENT, THE VEHICLE SHUTS OFF (STALLS) WITHOUT WARNING, WHICH RESULTS IN LOSS OF POWER STEERING AND BRAKES AND IS A DANGEROUS SAFETY SITUATION IN HIGHWAY TRAFFIC ESPECIALLY.WE HAVE COMPLAINED ABOUT THIS ISSUE ONCE BEFORE IN MAY, 2015. THERE IS A CHRYSLER RECALL FOR THIS EXACT DEFECT; HOWEVER, WE ARE BEING TOLD THAT OUR PARTICULAR VEHICLE, BASED ON VIN NUMBER, IS NOT PART OF THE RECALL, DESPITE IT BEING THE MODEL YEAR (2010) AND MANUFACTURE TIME RANGE (JAN 2007 TO JUNE 2010) THAT ARE CITED IN THE RECALL NOTICES ON THE NHTSA SAFTERCARS.GOV SITE.

2010 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR WIRELESS IGNITION NODE MODULE RECALL NOTICE. *SMD

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/15/16*LJ *CN

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS AN EVENFLO MAESTRO BOOSTER SEAT, MODEL NUMBER: 31021433. THE SEAT WAS MANUFACTURED ON MAY 15, 2014. THE SAFETY SEAT WAS BEING UTILIZED IN A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE CHILD SAFETY SEAT WAS FORWARD FACING WITH THE LATCH SYSTEM OR THE SAFETY BELT USED TO SECURE THE CHILD. WHILE REMOVING THE COVER FROM THE SEAT TO WASH IT, A PIECE OF PADDING DETACHED FROM THE INTERIOR OF THE CHILD SAFETY SEAT. THE CONTACT STATED THAT THE PADDING COULD NOT BE PLACED BACK ON THE SEAT. THE FAILURE OCCURRED OUTSIDE OF THE VEHICLE. THE CHILD WAS NOT IN THE SAFETY SEAT AT THE TIME OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND PURCHASE DATE WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM)HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,500.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO PROVIDE THE PART TO SCHEDULE THE RECALL REPAIR FOR SEVERAL MONTHS. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER STATED THAT PARTS WERE NOT AVAILABLE AND THEY WOULD NOTIFY HIM WHEN PARTS WERE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT INTERMITTENTLY THE KEY WILL FAIL TO START OR RELEASE FROM THE IGNITION SOURCE. THE FAILURE MILEAGE WAS 24,000.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. .......UPDATED 12/30/15 *BF UPDATED 01/28/16*JB

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE KEY FOB NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 61,000.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH, THE EPS/TRACTION WARNING LIGHT ILLUMINATED AND CONTROL OF THE VEHICLE WAS LOST. THE CONTACT STATED THAT THE STEERING WHEEL, WINDOWS, DOOR LATCHES, AND ALL ELECTRICAL FUNCTIONS FAILED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A MANUFACTURERS RECALL FOR A RELATED FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I AM WRITING IN REGARD TO THE WIRELESS IGNITION MODULE RECALL THAT AFFECTS MY VEHICLE. I WOULD LIKE TO LODGE A COMPLAINT AGAINST THE DEALERSHIP: MCGRATH AUTO 1616 51ST ST NE CEDAR RAPIDS,IA52402 SALES:(877) 226-0908 SERVICE:(888) 903-7864 PARTS:(888) 903-7864 THIS DEALERSHIP HAS *NOT* FIXED THIS DEFECT WITHIN A REASONABLE AMOUNT OF TIME. WE HAVE CALLED THIS DEALERSHIP REGARDING THIS RECALL IN LATE JUNE AND ON JULY 15. EACH TIME WE WERE TOLD THAT THE PARTS WOULD HAVE TO BE ORDERED AND WE WOULD BE CONTACTED WHEN THEY WERE IN STOCK. MY VEHICLE HAS STARTED EXHIBITING THE SYMPTOMS OF THE DEFECT ASSOCIATED WITH THIS RECALL AND HAS STARTED SHUTTING OFF WHILE WE ARE DRIVING THE VEHICLE. WE CALLED THE DEALERSHIP TODAY (SEPTEMBER 4) TO STATE THAT WE HAD A SAFETY ISSUE AND NEEDED THE VEHICLE FIXED IMMEDIATELY. THE DEALERSHIP SAID THEY HAD THE PARTS BUT REQUESTED WE LEAVE THE VEHICLE WITH THEM ALL DAY RATHER THAN THE 'ONE HOUR TO COMPLETE' THE RECALL NOTICE STATES. SINCE WE LIVE APPROXIMATELY 30 MILES FROM THE DEALERSHIP I ASKED FOR A LOANER VEHICLE IF WE WERE GOING TO BE WITHOUT OUR VEHICLE FOR A DAY AND WAS TOLD NO LOANER VEHICLE WAS AVAILABLE. I THEN ASKED FOR THE NEXT AVAILABLE APPOINTMENT AND WAS TOLD THEY COULDN'T GET ME IN FOR A WEEK. WE NOW HAVE AN APPOINTMENT ON SEPTEMBER 11 AT 1PM. I AM CONCERNED THAT MY VEHICLE IS GOING TO CONTINUE TO EXHIBIT THIS DEFECT WHILE DRIVING AND PUT MY SAFETY AND THE SAFETY OF MY FAMILY IN JEOPARDY. I AM APPALLED BY THE LACK OF URGENCY THIS DEALERSHIP HAS EXHIBITED IN DEALING WITH THIS RECALL ON MY VEHICLE AND I WOULD LIKE THEM TO BE REPRIMANDED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2010 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO IGNITION MODULE RECALL REPAIRS. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WITHOUT WARNING WHEN DRIVING OVER A BUMP IN THE ROAD. THE DEALER STATED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 53,000.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE OPERATING THE VEHICLE AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF WHEN DRIVING OVER A BUMP IN THE ROAD OR UNEVEN PAVEMENT. WHEN ATTEMPTING TO START THE VEHICLE, THE IGNITION WOULD MALFUNCTION AND, AFTER TURNING THE KEY, THE VEHICLE WOULD NOT START. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE GEAR SHIFT LEVER FRACTURED. THE CONTACT ALSO STATED THAT ON SEVERAL OCCASIONS, THE ELECTRICAL SYSTEM FAILED. THE CONTACT STATED THAT THE FAILURE CAUSED THE AIR CONDITIONER SYSTEM, THE INTERIOR LIGHTING, AND THE RADIO TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,777.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

LOST VEHICLE ELECTRICAL SYSTEM WHEN I WENT OVER A BUMP IN THE ROAD, ON HIGHWAY US-1 IN SAINT AUGUSTINE, FLORIDA. I PULLED OVER AND STOPPED THE VEHICLE. THEN RESTARTED THE VEHICLE AND DROVE OFF. BUT THIS HAPPENED TWICE. SECOND TIME, I HAD TO WIGGLE THE KEY IN THE IGNITION, TO GET THE IGNITION TO START THE VEHICLE AGAIN.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TOO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE HEAD LIGHTS WORK INTERMITTENTLY. IT ONLY AFFECTS THE HEAD LIGHTS. WE WERE DRIVING HOME ONE NIGHT AND THE HEAD LIGHTS WENT OUT. WE HAD TO DRIVE THE REST OF THE WAY WITH THE FOG LIGHTS ONLY. THIS IS VERY DANGEROUS. I HAVE READ QUITE A FEW COMPLAINTS FOR THE SAME PROBLEM. I AM GOING TO TAKE THE VEHICLE TO A DEALER BUT FEEL THAT THERE SHOULD BE A RECALL SINCE IT IS SUCH A SAFETY ISSUE. HAVING THE LIGHTS GO OUT AT ANY GIVEN TIME COULD CAUSE A SERIOUS ACCIDENT. THANK YOU. *TR

WHEN THE MINIVAN WAS PLACED IN PARK THE KEY FOB WAS NOT ABLE TO RELEASE OR TURN OFF CAR BECAUSE THE IGNITION SWITCH WOULD NOT TURN TO THE OFF PART AND CAR WOULD NOT COMPLETELY SHUT OFF. IN ORDER TO PRESERVE THE BATTERY OF THE MINIVAN IT WAS DISCONNECTED AND THERE IS A MESSAGE ON DASH BOARD OF BAD KEY WITHOUT KEY EVEN IN THE IGNITION SWITCH.

WHILE DRIVING OR STOPPED, THE ENTIRE DASH CLUSTER FLASHES ALL THE LIGHTS, THE WIPERS RANDOMLY GO ON AND OFF, THE HEADLIGHTS GO ON AND OFF, THE GAS GAUGE GOES TO "E", THE TACHOMETER GOES TO ZERO. THIS HAS HAPPENED SEVERAL TIMES AND WE HAVE TAKEN IT IN TO OUR LOCAL CHRYSTLER DEALERSHIP ROUGHLY 8 MONTHS AGO ONLY FOR THEM TO SAY NOTHING IS WRONG. WHEN IT HAPPENED AGAIN, WE TOOK IT TO A LOCAL REPAIR SHOP THAT SAID THE SAME THING. THIS ELECTRICAL FAULT WON'T SHOW UP ON THEIR "PLUG-IN" ANALYZER. I HAVE RESEARCHED THIS FOR MONTHS AND THERE ARE POSTS ALL OVER THE INTERNET FROM OTHERS WHO ARE HAVING THE SAME ISSUE. THERE IS EVEN A VIDEO TAKEN FROM SOMEONE WHILE DRIVING TO PROVE THIS. I HAVE CALLED CHRYSTLER LLC 3 TIMES IN THE PAST 2 DAYS. FINALLY TODAY, A SUPERVISOR CALLED ME AND SAID THERE IS NOTHING WRONG WITH MY VAN AND THEY WON'T DO ANYTHING TO ASSIST. I ALSO NOTICED A CLASS ACTION LAWSUIT FROM NUMEROUS STATES ON THIS ISSUE UNDER TIPM7. I HAVE CONTACTED A LAWYER AND PLAN TO FILE A LAWSUIT MYSELF SINCE THIS $24K VEHICLE IS NOT SAFE TO DRIVE. I WILL NOT ALLOW MY WIFE TO DRIVE IT IN FEAR HER OR OUR CHILDREN MAY BE INJURED. THIS ISSUE HAVE BEEN IDENTIFIED SINCE 2009 YET THERE IS NO RECALL? I AM WILLING TO BET THEY KNOW ABOUT THIS UNSAFE ISSUE BUT CHOSE TO DO NOTHING. I WOULD APPRECIATE ANY ASSISTANCE YOU MAY OFFER IN THIS MATTER.

WE HAD JUST FILLED UP THE GAS TANK AND WE'RE READY TO GET ON THE HIGHWAY WHEN THE RADIO SHUT OFF. IT CAME BACK ON AFTER 2 MINUTES WITHOUT ANY INTERFERENCE. THIS ALARMED US AS LATELY WE HAVE HAD A HARD TIME STARTING THE CAR AND ALSO THE STEERING WHEEL GOES RIGID SOMETIMES AND THE CAR STOPS. OUR DEALER HAS CHECKED AND TELLS US THERE IS NO PROBLEM.

WHILE PULLING OUT OF A PARKING LOT, WITH MY FOOT ON THE BRAKE, THE VEHICLE BEGAN ACCELERATING. THIS ONLY LASTED A BRIEF SECOND, BUT THE VEHICLE JERKED FORWARD AND DROVE OVER A PARKING BLOCK AND OFF THE CURB. SOON THEREAFTER, I BEGAN HAVING ISSUES WITH THE HEADLIGHTS. I WOULD TURN THE LIGHT SWITCH TO ON. THE LIGHTS FLICKERED FOR A SECOND, THEN SHUT OFF. I WOULD TOGGLE THE LIGHT SWITCH AND WOULD EVENTUALLY WOULD GET THE HEADLIGHTS TO TURN ON. THIS ISSUE BECAME PROGRESSIVELY WORSE TO THE POINT WHERE THEY WOULD SHUT OFF WHILE I WAS DRIVING. NEEDLESS TO SAY, THIS PRESENTED A SAFETY ISSUE. THANKFULLY, I LIVE ONLY 10 MINUTES FROM WHERE I WORK, AND USE THE FOG LIGHTS ON WELL LIT ROADWAYS TO GET BACK AND FORTH, BUT OBVIOUSLY CANNOT DRIVE THE VEHICLE FOR LONG DISTANCES OR ON MAJOR HIGHWAYS AND INTERSTATES DURING NIGHT TIME HOURS. WHILE THIS ISSUE GOT WORSE, THE RADIO IN THE VEHICLE WOULD UNEXPLAINABLE SHUT DOWN. WHEN THIS HAPPENS, I HEAR A SOUND LIKE WIRES SHORT CIRCUITING FROM SOMEWHERE INSIDE THE DASH. THE SAME TIME THE RADIO GOES OUT, I NOTICED THAT THE AIR CONDITIONING, POWER WINDOWS, AND DOOR LOCKS WOULD ALSO LOSE POWER. AFTER RESEARCHING ALL THESE ISSUES THROUGH THE INTERNET AND CHRYSLER FORUMS, IT SEEMS THE LOGICAL ISSUE WOULD BE THE T.I.P.M. ( TOTAL INTEGRATED POWER MODULE). I AM HAVING THE VEHICLE LOOKED AT IN THE NEXT FEW DAYS. MY ONLY CONCERN IS ALL THE COMPLAINTS REGARDING THIS MODULE ON CHRYSLER, DODGE AND JEEP VEHICLES, AND NO SAFETY RECALL HAD BEEN ISSUED. THUS IS CLEARLY A SAFETY CONCERN AND SHOULD BE ADDRESSED IN A CLASS ACTION LAW SUIT.

THE CAR WILL NOT START - ALL ELECTRICAL IS OPERATIVE. BATTERY AND STARTER ARE FUNCTIONAL. THEN AFTER MULTIPLE TRIES, THE CAR WILL START. ALSO NOTED, WITH THE KEY IN THE IGNITION AND DOOR OPEN, NO WARNING BELL UNTIL YOU JIGGLE THE PLASTIC FOB AND THEN THE DOOR OPEN CHIME COMES ON. THERE ARE THOUSANDS OF COMPLAINTS ON-LINE OF THIS ISSUE AND THE MANUFACTURER FANES IGNORANCE AND PERFORMS NEEDLESS REPLACEMENTS OF OTHER PARTS AND THEN CHARGES $1,000+ FOR A REPAIR THAT IS STILL UNPROVEN TO TAKE CARE OF THE PROBLEM. THERE HAVE BEEN OTHER RECALLS WITH THE IGNITION SWITCH/FOB AND ARE ONLY ON CERTAIN VEHICLES, THIS SEEMS TO BE RELATED BUT IGNORED

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE HEADLIGHTS AUTOMATICALLY FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED SIX WEEKS LATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. ...UPDATED 02/19/16 *BF; UPDATE 04/25/18*JB *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE IN PARK, THE VEHICLE FAILED TO START. IN ADDITION, THE KEY FAILED TO EJECT FROM THE IGNITION AND REMAINED IN THE ACCESSORY POSITION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED DUE TO PARTS BEING UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. PARTS DISTRIBUTION DISCONNECT.

WE HAVE BEEN ADVISED BY OUR MECHANIC THAT OUR TOTAL INTEGRATED POWER MODULE (TIPM) NEEDS TO BE REPLACED. WE TOOK OUR CAR IN FOR A DIAGNOSTIC CHECK AFTER THE HEADLIGHTS WOULD NOT COME ON -- EVEN AFTER CHECKING/REPLACING FUSES, REPLACING HEADLIGHT BULBS, AND INSTALLING A NEW HEADLIGHT SWITCH. THE MECHANIC ADVISED US THAT THEIR DIAGNOSTIC CHECK REVEALED AN ERROR CODE FROM THE TIPM. THEY RESET THE CODE, AND THE HEADLIGHTS BECAME FUNCTIONAL AGAIN, BUT THEY WERE UNCERTAIN HOW LONG THE FIX WOULD LAST (IT ONLY LASTED THAT AFTERNOON). AS A RESULT, THEY RECOMMENDED REPLACING THE TIPM. (EXPECTED REPAIR COSTS: $1600, PLUS ABOUT $200 IN REPLACEMENT HEADLIGHT BULB AND SWITCH COSTS.) THE SAME EVENING (OF THE DIAGNOSTIC SERVICE, ABOVE), THE HEADLIGHTS FAILED AGAIN AT NIGHTTIME. WE WERE FORCED TO DRIVE HOME FROM A PROFESSIONAL SPORTING EVENT (ABOUT 6 MILES) ON CITY STREETS IN THE DARK (NO HEADLIGHTS), WITH ONLY HAZARD LIGHTS FLASHING THE WHOLE WAY. NOTE: PRIOR TO THE HEADLIGHT FAILURE, THE RADIO ALSO DIED (FOLLOWING AN AUDIBLE ELECTRIC "POP" (SHORT?) WHILE WE WERE DRIVING.) DIAGNOSTIC AND REPLACEMENT FEES ON THAT ELECTRICAL SYSTEM-RELATED FIX COST US AN ADDITIONAL $600.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE IN PARK, THE VEHICLE STALLED. THE CONTACT ATTEMPTED TO TURN THE KEY AND THE VEHICLE RESTARTED. IN ADDITION, THE CONTACT STATED THAT THE AIR CONDITIONER, REAR PASSENGER SLIDING DOOR, AND RADIO FAILED TO FUNCTION. THE CONTACT ALSO STATED THAT THE REAR PASSENGER SLIDING DOOR INDEPENDENTLY CLOSED WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.

I NOTICED AT NIGHT MY HEADLIGHTS WOULD NOT STAY ON. THEY WOULD COME ON AND SOMETIMES FLASH. OTHER TIMES THEY WOULD NOT EVEN COME ON AT ALL. DEALER SAID IT IS THE TIPM AND THAT OTHER THINGS COULD START SHUTTING DOWN SINCE THIS IS ALL ELECTRICAL. NOW I AM AFRAID TO DRIVE ANYWHERE. I DRIVE CHILDREN THE MAJORITY TIME I AM DRIVING AND FEAR THAT SOMETHING WILL SHUT DOWN AT ANYTIME. I HAVE SEEN THAT THIS TIPM SEEMS TO BE A COMMON PROBLEM AND A VERY COSTLY FIX. DON'T UNDERSTAND WHY SOMETHING HAS NOT BEEN DONE TO RECALL SOMETHING LIKE THIS.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I RECEIVED A RECALL NOTICE IN THE BEGINNING OF THE SUMMER (JUNE) STATING THERE HAD BEEN A RECALL FOR MY VAN WHICH COULD RESULT IN THE UNINTENDED SHUT OFF OF MY ENGINE WHILE DRIVING. I HAVE ATTEMPTED 3 TIMES NOW TO MAKE AN APPOINTMENT AT MY DEALERSHIP (CHRYSLER CORWIN DODGE IN FARGO ND) AND WAS TOLD EVERY TIME THAT THEY DID NOT HAVE THE PARTS AND WERE WAITING ON CHRYSLER TO SEND MORE. THEY EXPLAINED THAT CHRYSLER HAD SO MANY RECALLS THEY COULD NOT KEEP UP WITH THE DEMAND IN PARTS SO THE DEALERSHIP WAS UNABLE TO ORDER THEM; THEY HAD TO WAIT FOR CHRYSLER TO SEND THEM. I ASKED IF I COULD MAKE AN APPOINTMENT HAVE THE PARTS HELD FOR ME ONCE THEY CAME IN. CHRYSLER TOLD ME THEY WERE UNABLE TO HOLD THE PARTS (ALTHOUGH MY RECALL NOTICE STATED TO REQUEST THE PARTS BE HELD). WHAT ELSE CAN I DO TO FIX THIS PROBLEM AS OUR VAN IS THE MAIN SOURCE OF TRANSPORTATION FOR OUR FAMILY?

WHILE DRIVING ON A INTERSTATE 95 AT APPROX 8:30 PM THE HEADLIGHTS BLINKED THEN WENT OUT. I COULD NOT SEE I HAD TO GET OFF THE ROAD. I WAS OVER 2 HOURS FROM HOME. I HAD TO DRIVE WITH MY HAZARDS ON UNTIL I COULD GET A FRIEND TO MEET ME AND I COULD FOLLOW THEM HOME WITH MY HAZARDS. I GOOGLED THE ISSUE MANY PEOPLE HAVE THE SAME THING. MY 2005 TOWN AND COUNTRY HAD THE SAME ISSUE WHICH IS WHY I ENDED UP TRADING IT IN. I WAS TOLD BY THE DEALER THEY NEVER HEARD OF WHAT HAS HAPPENED IT WOULD COST $90 TO DIAGNOSE. I ASKED IF I PAID FOR WHAT THEY THINK WOULD FIX IT AND IT DOESN'T REPAIR DO I GET THE MONEY BACK THE ANSWER WAS NO. FROM WHAT I HAVE READ MANY PEOPLE HAVE HAD THIS ISSUE AND SOME PAID TO GET WORK DONE AND IT DIDN'T RESOLVE THE ISSUE. DRIVING A MINI VAN WITH CHILDREN WITHOUT HEADLIGHTS IS A MAJOR SAFETY ISSUE EVEN DURING THE DAY IF IT IS RAINING. I DRIVE WITH MY HEADLIGHTS ON ALL THE TIME TO MAKE MYSELF MORE VISIBLE TO OTHER DRIVERS. MY HEADLIGHTS FAILING COULD HAVE CAUSED A SERIOUS ACCIDENT AND DEATH!

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECALL NOTICE R03/NHTSA 14V-373, RECEIVED 8/4/16, DEALER HAS NOT RESPONDED WITH AN APPOINTMENT AFTER TWO CALLS BY ME.

2010 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE IGNITION SWITCH RECALL NOTICE. *SMD THE CONSUMER STATED SHE HAD DIFFICULTY REMOVING THE KEY FROM THE IGNITION. CUSTOMER SERVICE WAS ABLE TO FIND ANOTHER DEALER WHO HAD THE PARTS. *JB

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.