2012 Chrysler Town & Country Complaint Log

THIS VEHICLE HAD A RECALL I WAS NOTIFIED ABOUT IN MAY OF 2014 WITH FAULTY REAR QUARTER VENT WINDOW SWITCH. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND CONTINUE TO BE TOLD THEY DON'T HAVE THE PARTS YET. A YEAR AND A HALF AND STILL NO PARTS SEEMS TO BE COMPLETE INCOMPETENCE DON'T YOU THINK. HELP

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO PROVIDE AND ESTIMATED DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE INTIAL RECALL WAS RECEIVED IN MAY OF 2014 WHEN PART WERE NOT AVAILABLE AND RECEIVED ANOTHER NOTICE IN DECEMBER OF 2014 BUT THE PART CONTINUED TO BE UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT RECEIVED THE INITIAL RECALL NOTICE IN MAY OF 2015 BUT THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT A FOLLOW UP NOTICE WAS RECEIVED IN DECEMBER OF 2015 BUT THE PART CONTINUED TO BE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 01/27/16*LJ

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE WIRES CONNECTED TO THE POWER OUTLET BURNED CAUSING SMOKE TO SEEP FROM THE AIR VENTS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE LED LIGHT STRIPS ADDED TO THE VEHICLE CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 10/10/14*CN THE CONSUMER STATED THE AFTER MARKET LED STRIP IN THE FRONT HEADLIGHTS CAUSED THE ELECTRICAL WIRES TO BURN INSIDE THE VEHICLE. UPDATED 03/31/15 *JS

I OWN A 2012 CHRYSLER TOWN & COUNTRY. WHILE DRIVING DOWN THE ROAD MY BLIND SPOT INDICATOR LIGHTS UP BOTH ON THE MIRRORS AND THE DASH. IT CONTINUES TO DING, CHIME AND LIGHT UP WHILE YOU ARE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE I WAS INFORMED THAT I HAD TO REPLACE THE BLIND SPOT INDICATOR AND THAT I HAD TO PAY TO HAVE THIS REPLACED. I HAVE 48,500 ON MY VEHICLE THIS VEHICLE HAS BEEN WELL MAINTAINED. THIS IS DEFINITELY A PROBLEM AS THERE WAS ANOTHER CHRYSLER TOWN & COUNTRY AT THE DEALERSHIP AT THE SAME TIME MINE WAS FOR THE SAME ISSUE. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TURN SIGNAL INDICATORS ON THE SIDE MIRRORS FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE BLIND SPOT MODULE WAS BROKEN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE FAILURE. THE FAILURE MILEAGE WAS 50,400. THE CURRENT MILEAGE WAS 52,000. UPDATED 08/11/14*LJ UPDATED 08/12/2014 *JS

-STALLING WHEN YOU TRY TO START. I PUSH THE BUTTON AND IT STALLS. WHEN I GET TO MY DESTINATION, IT SWITCHES FROM OFF TO ACCY. THE STALLING ISSUE CONTINUES TO GET WORSE. NOW, IT ACTS AS IF IT IS TRYING TO START THE ENGINE AND NOTHING CONNECTS. THIS MORNING, IT TOOK APPROXIMATELY 10 TRIES TO GET IT TO TURN OVER. THIS WAS AFTER I HAD DRIVEN IT A COUPLE OF MILES. THEN, WHEN I ARRIVED AT WORK, IT WENT INTO THE ACCY MODE AGAIN AS I WAS OPENING THE DOOR TO EXIT THE VEHICLE. THE DEALER HOOKED IT TO THEIR COMPUTER MONTHS AGO. BUT, I GUESS IF THERE IS NOT CODE, THE PROBLEM DOESN'T EXIST???? THE LAST TIME THEY SUGGESTED IT WAS RELATED TO A TRANSMISSION ISSUE THAT THEY ADDRESSED. *TR

I WAS DRIVING DOWN THE HIGHWAY AND MY DRIVERS SIDE BLIND SPOT DETECTOR CAME ON. SO I WAITED FOR THE CAR TO PASS. NO ONE WAS THERE. THEN A CAR PASSED AND THE DETECTOR WENT OFF. THE DETECTOR CAME ON AGAIN AND NO ONE WAS THERE. THE CONTINUED TO GO IN AND OFF EVEN WITH THE WIRE BARRIER. DRIVING IN TOWN PASSING A TREE WITH MY BLINKER ON IT WOULD LIGHT UP AND DING AT ME. I BECAME FRUSTRATED AND LESS THAN A WEEK LATER BOTH LIGHTS CAME ON AND TOLD ME TO SERVICE BLIND SPOT DETECTION AND THAT IT WAS UNAVAILABLE. TOOK IT TO THE DEALER WAS TOLD IT WAS A POSSIBLE UPDATE (I'M SICK OF UPDATES). COME TO FIND OUT THE DRIVERS SIDE BLIND SPOT DETECTOR TOOK A CRAP. I'M STILL UNDER WARRANTY SO IT WILL BE FIXED. I'VE HAD NOTHING BUT PROBLEM WITH MY TOWN AND COUNTRY SINCE I GOT IT ALMOST 2 YEARS AGO. DAMAGED KEY WARNING, KEY LEFT VEHICLE WHEN IT'S SITTING RIGHT NEXT TO ME, SLIDING DOORS OPEN AND JUST CLICKS, BLIND SPOT DETECTION ALREADY TOOK A CRAP, REMOTE START STOPPED WORKING HAS SINCE BEEN FIXED WITH "UPDATE", PUSH BUTTON WOULD SHOW IT WAS STARTED BUT IT WASN'T WENT TO START IT AND THE ENGINE GOT STUCK JUST TURNING OVER, GOING TO ACCELERATE AND THE ENGINE ACCELERATES AND GETS STUCK IN A HIGHER GEAR AND TAKES A WHILE TO SHIFT DOWN UNLESS YOU PUSH THE BRAKE AND SLOW DOWN, GO TO RESUME CRUISE CONTROL ONLY 2-3MPH AWAY FROM MY SET SPEED AND IT ACCELERATES TO 3-5 MPH ABOVE MY SET SPEED. IF I HAD IT IN THE SHOP EVERY TIME SOMETHING WAS WRONG I WOULD NEVER HAVE IT. I HAVE 2 CHILDREN AND WORK FULL TIME. I DON'T HAVE THE TIME TO BE WITHOUT A RELIABLE VEHICLE. I HAVEN'T TAKEN IT IN EVERY TIME SO I MADE A LIST THE LAST TIME AND BUT EVERYTHING WASN'T FIXED. KEEP GETTING TOLD OF "UPDATES" REALLY? WOW. FOR THE PRICE I PAID I WOULD THINK SHE SHOULD RUN PERFECT FOR AT LEAST A FEW YEARS WITH REGULAR MAINTENANCE. I'M NOT IMPRESSED WITH CHRYSLER THIS FAR. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT BOTH FOG LIGHT LENS AND ATTACHED WIRING WERE BURNED. THERE WERE NO VISIBLE FLAMES. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 8/29/2017*CN

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED HIS FOG LIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT CAUSED THE FAILURE BUT STATED THAT THE FOG LIGHTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000, AND THE CURRENT MILEAGE WAS 44,500.

TIRES HAVE DRY ROT CRACKS. *TR

THE REAR-LIFTGATE OF OUR 2012 CHRYSLER TOWN & COUNTRY SLAMMED SHUT ON APRIL 11, 2014. THANKFULLY, WE WEREN'T UNDERNEATH IT AT THE TIME. BOTH STRUTS GAVE OUT AT THE SAME TIME. WE TOOK IT IN FOR SERVICE ON APRIL 12, 2014 AND I DESCRIBED TO THE SERVICE MANAGER HOW DANGEROUS THIS PROBLEM MIGHT BE, SHOULD SOMEONE BE UNDER THE LIFTGATE. THAT LIFTGATE IS 400 LBS., COMING DOWN RAPIDLY AND SLAMMING SHUT. HE NOTED THAT HE WOULD DISCUSS IT "UP HIS CHAIN" AT CHRYSLER AND ADVISED THAT I DISCUSS MY CONCERN WHEN I GET SURVEYED FROM MY SERVICE CALL. I'VE YET TO BE SURVEYED, SO HE PROVIDED ME WITH YOUR CONTACT INFORMATION. I AM FEARFUL THAT SOMEONE MAY GET SERIOUSLY HURT BY THIS SLAMMING LIFTGATE. FOR US, WE WILL NO LONGER WALK UNDERNEATH THE LIFTGATE AS IT IS RAISING UP, UNTIL IT IS FULLY OPEN AND STOPPED. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. AS AN INTERIM REPAIR, THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/06/15*LJ

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE BLIND SPOT INDICATOR FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE BLIND SPOT INDICATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 56,000. UPDATED 5/27/14*CN

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE COMING TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. UPON RESTARTING, THE TRACTION CONTROL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER AND THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000 AND THE CURRENT MILEAGE WAS 64,300.

2012 CHRYSLER TOWN & COUNTRY (RENTAL). CONSUMER WRITES IN REGARDS TO RENTAL VEHICLE SLIDING DOOR & PASSENGER SEATS MALFUNCTION. *SMD THE CONSUMER STATED THE SLIDING DOORS JUST BEHIND THE FRONT DOORS WERE ELECTRONICALLY OPERATED. THERE WERE 2 OCCASIONS WHERE THE CONSUMER'S HUSBAND AND A TEEN-AGED DRIVER INADVERTENTLY HAD THEIR HAND ON THE CAR FRAME, AND WHEN THE BUTTON WAS PUSHED TO CLOSE THE DOOR, IT DID NOT STOP, WHEN IT HIT THEIR HANDS. IT KEPT MOVING AND MASHED THEIR HANDS BETWEEN THE MOVING DOOR AND DOOR FRAME. THE INJURIES WERE NOT SEVERE. HOWEVER, A SAFETY SWITCH IS NEEDED TO STOP THE DOOR. A MUCH BIGGER PROBLEM, HOWEVER, WAS FOUND IN THE SECOND ROW OF THE SEAT, JUST BEHIND THE FRONT SEAT. THE CONSUMER STATED SHE AND HER HUSBAND WERE SITTING IN THE SEATS, AND DECIDED TO TAKE A NAP. WHEN SHE WENT TO RE-POSITION THE SEAT, TO ITS UPRIGHT POSITION, SHE TURNED SIDEWAYS TO PULL THE LEVER ON THE SIDE, BUT WHEN SHE PULLED IT, THE ENTIRE BACK REST ASSEMBLY SLAMMED HER FORWARD WITH CONSIDERABLE IMPACT. AT THE SAME TIME, THE HEAD REST ATOP THE BACK REST SLAMMED FORWARD WITH MUCH MORE IMPACT AND IT HIT HER IN THE BACK OF THE HEAD. *JB

I WAS DRIVING OUR TOWN AND COUNTRY VAN ON THE INTERSTATE AND WAS GOING TO CHANGE LANES TO MY LEFT. THE BLIND SPOT DETECTION DID NOT COME ON TO WARN ME THAT A CAR WAS THERE. ALMOST HIT THE OTHER CAR. THIS HAS HAPPENED MANY TIMES SINCE. ON 9-27-1014 DRIVING OUT OF THE DRIVEWAY AT OUR HOUSE THE BLIND SPOT DETECTION DID NOT PICK UP THE GARBAGE CAN ON THE SIDE OF THE DRIVE AND HIT THE CAN CAUSING $ 361.53 OF DAMAGE. TOLD CHRYSLER BUT THEY SAID NO RECALLS FOR THIS. NOW THE BLIND SPOT SYSTEM IS NOT WORKING AT ALL AND THE DASH IS DINGING ALL THE TIME. I SEE THERE WAS A RECALL FOR A 2009 TOWN AND COUNTRY VAN FOR THIS PROBLEM NO. J01. MANY PEOPLE ARE COMPLAINING ON THE INTERNET ABOUT THIS FIX COSTING $ 2,000 AT THE DEALER. SEEMS THERE SHOULD BE A RECALL FOR THIS 2012 VAN AS SAFETY HAS BEEN LOST AND CRASHES ARE EXPECTED TO HAPPEN. *TR

CAR WIRELESS IGNITION WOULD NOT RECOGNIZE THE KEY, SO CAR WOULD NOT START, STRANDING MY WIFE OUT OF STATE. PART WAS REPLACED AT A COST OF $650, TWO DEALERS TOLD ME THIS WAS A HUGE PROBLEM AND IT IS HARD TO GET THE PART. THE REPLACEMENT MODULE IS NOW DOING THE SAME THING AND NOT WORKING. ANOTHER ISSUE IS THAT THE DOOR WILL NOT UNLOCK. *TR

AS I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 70MPH, MY VEHICLE LOST ALL POWER. IT WAS SO ABRUPT THAT IT FELT AS IF I HAD BEEN REAR ENDED. I HAD NO POWER STEERING, AND ALL ELECTRICAL COMPONENTS OF MY VAN SHUT OFF. I ATTEMPTED TO STEER TOWARDS THE SHOULDER, AND MY VAN REGAINED POWER. THE DASH LIGHTS FLASHED TWICE AND THEN I HAD FULL POWER. THE VAN THEN AGAIN HAD ALL LIGHTS SHUT OFF AND IT SHUT OFF. THIS SECOND OCCURRENCE WAS QUICKER THAN THE FIRST, AND THE POWER FLASHED BACK ON AFTER A FEW SECONDS. I EXITED WITH THE VAN OFF THE HIGHWAY AND HAD IT TOWED. THE DEALERSHIP DROVE THE VEHICLE, BUT WAS UNABLE TO REPLICATE THE PROBLEM SO THEY COULD NOT REPAIR IT. THEY DO NOT KNOW WHY IT HAPPENED OR IF/WHEN IT WILL HAPPEN AGAIN, BUT THEY ARE UNWILLING TO PURCHASE THE CAR BACK FROM ME. *TR

I OWN A 2012 CHRYSLER TOWN AND COUNTRY. I RECEIVED A RECALL NOTICE FOR A SWITCH IN THE FRONT DOOR THAT MIGHT POSSIBLY BE FAULTY . AT THE TIME I BROUGHT MY VEHICLE IN FOR SERVICE AND THE DEALER SAID THE PARTS WEREN'T AVAILABLE AND UNPLUGGED THE SWITCH. I JUST RECEIVED ANOTHER RECALL NOTICE AND STILL NO PARTS ARE AVAILABLE AND I AM UNABLE TO USE A FEATURE WHICH IS VERY IMPORTANT TO ME AND I AM VERY DISAPPOINTED WITH CHRYSLER. *TR

ENDURE 816 TIRES SAY THEY ARE RATED FOR SNOW. I HAVE THESE TIRES ON MY VAN IN A COLD WEATHER CLIMATE WITH SNOW AND ICE! I HAVE HAD THE VAN FOR TWO WEEKS AND I HAVE ALREADY MADE AN APPOINTMENT TO GET DIFFERENT TIRES AND IT IS NOT BECAUSE THERE IS NO TREAD LEFT ON THE ENDURE 816 TIRES THAT ARE ON THERE, IT IS BECAUSE THIS TIRE IS THE WORST TIRE IN SNOW AND ICE. ALL THE TIRE DOES IS SPIN ON A HILL AND YOU WILL DEFINITELY NOT GET UP YOUR DRIVEWAY WITH JUST A DUSTING OF SNOW! WHEN STOPPING OR TURNING THIS TIRE WILL JUST SLIDE AND IS NOT SAFE AT ALL. PLEASE DON'T TAKE MY WORD FOR IT, CHECK INTO OTHER SIMILAR COMPLAINTS AND YOU WILL SEE THAT THIS TIRE SHOULD HAVE A WARNING LABEL ON IT TO NOT USE IT IN SNOW OR ICE CONDITIONS. THIS TIRE IS A SAFETY HAZARD AND SHOULD BE PULLED OF THE SHELF IN COLD WEATHER CLIMATES. IF NOTHING IS DONE HERE I PLAN ON CALLING A NEWS STATION AND WE WILL SET UP A DRIVING COURSE TO TEST THESE TIRES SO THE WHOLE WORLD CAN SEE THE AMAZING RESULTS THAT YOU WOULDN'T BELIEVE. THESE TIRES WILL BE RESPONSIBLE FOR MANY ACCIDENTS AND NEED TO BE INVESTIGATED. THE TIRE NAME IS ENDURO 816 RUNWAYS 235/60/16. *TR

AUTOMATIC HEADLIGHTS TURN OFF WHEN DRIVING. IT HAS HAPPENED TWICE NOW. IF DRIVER DOESN'T REACT QUICKLY AND TURN LIGHTS FROM AUTOMATIC ON TO MANUAL ON THERE COULD BE AN ACCIDENT. *TR

HORN WILL NO LONGER HONK,WILL WORK USING PANIC ON KEY.WENT TO DEALER 2013-14 THEY SAID NEED NEW AIR BAG ASSIST IS DEFECTIVE. COST 1000+ I DECLINED. I NOW HAVE NO HORN TO HONK UNLESS I PUSH PANIC ANY SUGGESTION? *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD MAKE A LOUD HOWLING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE REAR PASSENGER SIDE WHEEL BEARING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 12V141000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 44,000. *TR

TL*THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

WE HAVE THE BLIND SPOT MONITORING SYSTEM ON THIS VAN - A SEVERAL THOUSAND DOLLAR OPTION. BOTH REAR SENSORS HAVE RUSTED/CORRODED OUT TWO YEARS AGO DUE TO A SUP-PAR DESIGN. THEY COST ABOUT FOUR THOUSAND DOLLARS TO REPLACE. WHY DON' T CHRYSLER HAVE TO RECALL AND REPLACE THE DEFECTIVE SENSORS?

ENGINE DIES RIGHT AFTER STARTING, SOME TIMES 2 OR 3 CONSECUTIVE TIMES. SOME TIMES WHEN ENGINE STARTS, SOUNDS LIKE IT IS RUNNING ON 3 CYLINDERS. ALSO AT TIMES THE WIPERS COME BY THEM SELVES, EVEN WHEN IT'S NOT RAINING! *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE APPROACHING A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE PCM NEEDED TO BE RE FLASHED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,900 AND THE CURRENT MILEAGE WAS 25,072.

AS I WAS COMING HOME FROM WORK AT NIGHT ON JANUARY 18TH 2014 MY LIGHTS ON MY 2012 CHRYSLER TOWN AND COUNTRY WENT OUT FOR A COUPLE OF SECONDS AND THAN CAME BACK ON. I WAS GOING 70MPH ON THE HIGHWAY AND VERY THANKFUL THAT I DID NOT CRASH BECAUSE OF THIS. I TOOK MY VAN IN AND FOUND IT OUT IT IS THE TOTALLY INTEGRATED POWER MODULE. THE PART I NEED IS ON BACK ORDER AND NO ONE HAS AN ETA. I HAVE BEEN WITHOUT MY VEHICLE SINCE JANUARY 29, 2014. I HAVE BEEN IN CONTACT WITH CHRYSLER AND THEY SAY THAT THERE IS NOTHING THEY CAN DO AND BASICALLY THEY ARE NOT RESPONSIBLE FOR THE DEFECT PART. I HAVE BEEN IN CONTACT WITH MULTIPLE DEALERSHIPS AND THIS HAS NOT BEEN AN ISOLATED INCIDENT. DEALERSHIPS HAVE SEEN MULTIPLE INCIDENTS ON THE TIPM. THE PART IS ON NATIONAL BACK ORDER, SO THAT ALSO RAISES A RED FLAG. I HAVE DONE SOME RESEARCH ON THIS AND HAVE FOUND OUT THIS HAS BEEN GOING ON FOR MANY YEARS. I'M NOT UNDERSTANDING WHY CHRYSLER IS NOT BEING HELD RESPONSIBLE FOR THIS DEFECTIVE PART. HOW MANY PEOPLE HAVE TO GET HURT BEFORE SOMETHING IS DONE. THERE IS A CLASS ACTION LAWSUIT AGAINST CHRYSLER FOR THE TIPM. WHAT MORE NEEDS TO BE PROVED THAT THERE IS A SIGNIFICANT DEFECT WITH THIS PART AND HAVE CHRYSLER HELD RESPONSIBLE? THE DEALERSHIP WHERE MY VAN IS STATED TO ME THAT THE TIPM HAS MADE MY VEHICLE UNSAFE TO DRIVE. WHY DOES THIS NOT SCREAM SAFETY RECALL?? *TR

BLIND SPOT INDICATOR FAILED. CONSTANT SERVICE REMINDER. TOOK IN FOR SERVICE. REPAIR COST IS $2,200.00, FAILED DUE TO ROAD DIRT, SALT, CORROSION, ETC. WARNING CANNOT BE TURNED OFF SINCE IT IS A SAFETY FEATURE. CANNOT SEE PARTS OF DASH DISPLAY WHILE THE WARNING IS ON. DISTRACTING TO DRIVER. SEEMS LIKE BAD ENGINEERING TO ME. IT'S NOT MUCH OF A SAFETY FEATURE IS IT CONSTANTLY BOTHERS THE DRIVER WHILE DRIVING. IF THE EXPENSE IS SO GREAT IT SHOULD WORK BETTER AND IF IT IS DISTRACTING THERE SHOULD BE A WAY TO TURN IT OFF SO THE DISTRACTION GOES AWAY. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY EQUIPPED WITH KUMHO SOLUS KH25 TIRES, SIZE 235-60 R16. THE CONTACT STATED THAT THE FRONT TIRES WERE CRACKED IN THE TREAD. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 25,500. THE DOT AND VIN WAS UNAVAILABLE.

RECALL NOTIFICATION CODE P25 IS SEVERAL MONTHS OLD, YET CHRYSLER HASN'T PROVIDED PARTS TO DEALERS. THE APPROX DATE, ABOVE, IS MEANINGLESS. PLEASE RESPOND TO THIS WITH SPECIFIC INFO AS TO WHAT ACTION NHTSA IS TAKING. *TR

THE BLIND SPOT MONITOR HAS NOT WORK AT ALL. OURS IS NOT THE ONLY 2012 CHRYSLER VAN IN OUR SMALL COMMUNITY THAT HAS THIS PROBLEM. ABOUT 6, 2012 CHRYSLER VANS HAVE THE SAME PROBLEM. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR

2012 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE PROBLEMS. *SMD THE CONSUMER EXPERIENCED A HEAVY VIBRATION AND A ROARING SOUND, WHEN BRAKING FROM HIGHWAY SPEEDS. THE SERVICE DEPT. STATED THE ROTORS WERE OUT-OF-ROUND. THE SERVICE DEPT. RESURFACED THE FRONT AND REAR ROTORS. FOUR MONTHS LATER, THE CONSUMER EXPERIENCED THE SAME ISSUE WITH THE BRAKES. THE SERVICE DEPT. RESURFACED THE REAR ROTORS AND REPLACED THE REAR BRAKES. THREE MONTHS LATER, THE CONSUMER EXPERIENCED THE SAME BRAKE FAILURE. THE SERVICED RECOMMENDED ALL NEW ROTORS, FRONT AND BACK. HOWEVER, THE CONSUMER DECLINED THE REPAIR. THE SERVICE DEPT REPLACED THE ROTORS AT NO CHARGE, BUT THE CONSUMER HAD TO PAY FOR THE PARTS. *JB

I WAS DRIVING ON JOHN R RD. IN TROY, MI AT APPROXIMATELY 5:45 P.M. ON 12/19/13 WHEN MY HEADLIGHTS THAT WERE SET ON AUTO SUDDENLY WENT OUT AND STAYED OFF. IT WAS TOTALLY DARK AT THAT TIME. THE LIGHTS DID WORK MANUALLY. I HAVE HAD MULTIPLE INCIDENTS SINCE THAN INCLUDING ONE AT 70 MPH ON THE EXPRESSWAY. PRIOR TO THIS I HAVE HAD A LOT OF IRREGULAR PROBLEMS WITH THE AUTOMATIC LIGHTS TURNING ON. I HAVE TAKEN THE CAR TO THE DEALER BUT THEY HAVE BEEN UNABLE TO DETERMINE THE PROBLEM. *TR

THE BRAKE LIGHTS ON THE DRIVERS SIDE FAILED. THESE LIGHTS ARE LED LIGHTS AND MEANT TO LAST THE LIFE OF THE VEHICLE. THEY CANNOT BE CHANGED LIKE A STANDARD BRAKE LIGHT. THIS IS A SAFETY HAZARD WHEN STOPPING OR DRIVING AT NIGHT. *TR

I WORK AT A USED CAR DEALERSHIP WE HAVE HAD 3 TOWN AND COUNTRY MINIVANS WITH A 3.6 LITER ENGINE WHERE THE FUEL FEED LINE COMES OFF THE FUEL RAIL WE HAVE CKD WITH CHRYSLER AND NO RECALLS YET. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHENEVER ACCESSING THE POWER LIFTGATE WITH THE KEY FOB, THE DOOR WOULD CLOSE ABRUPTLY. THE CONTACT SUSTAINED A BRUISE TO THE RIGHT LEG BECAUSE OF THE DOOR FAILURE. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V191000 (EQUIPMENT) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.