2012 Chrysler Town & Country Speed Control & Cruise Problems

I WAS TRAVELING THIS SATURDAY ON THE HIGHWAY. THE CRUISE CONTROL WAS SET AT 72 MILES PER HOUR. THE CAR WAS IN A SEVERE DOWNPOUR. I DISENGAGED THE CRUISE CONTROL WITH THE BRAKE PEDAL AND REDUCED MY SPEED TO 45 MILES PER HOUR. VISIBILITY WAS LIMITED. I WAS LOOKING FOR AN EXIT TO PULL OVER AND WAIT UNTIL THE THUNDERSTORM HAD PASSED. SINCE I WAS NOT USING THE CRUISE CONTROL, I PRESSED THE STOP BUTTON. THEN I PRESSED THE ON/OFF BUTTON. THE CRUISE CONTROL LIGHT ON THE DASH DID NOT DISAPPEAR. IN WAS CONCENTRATING ON DRIVING, STAYING IN THE LANE AND AWAY FROM OTHER TRAFFIC. THE DOWNPOUR WAS INTENSE. I PRESSED THE ON/OFF BUTTON A SECOND TIME. TO MY AMAZEMENT AND CONCERN, THE CAR ENTERED OVERDRIVE AND BEGAN INCREASING SPEED RAPIDLY WHEN I WAS TRYING TO MAINTAIN MY BEARING AND SLOW REASONABLE SPEED. I AM AN EXPERIENCED DRIVER. ANY OTHER PERSON WOULD HAVE LIMITED CONTROL OF THE VEHICLE. QUITE POSSIBLY, RUNNING OFF THE ROAD INTO A DITCH OR TREE. I SINCERELY BELIEVE A RECALL SHOULD BE ISSUED BY THE CAR MANUFACTURE TO CORRECT THE SEVERE DEFECT. THIS EPISODE CLEARLY HAD MY ATTENTION. *TR

ON NOVEMBER 16, 2016 I WAS DRIVING MY WIFE'S 2012 CHRYSLER TOWN & COUNTRY BACK FROM SCHOOL ON THE NJ PARKWAY USING THE CRUISE CONTROL FUNCTION. AS I APPROACHED THE BACK OF A SLOWER MOVING SEMI-TRUCK I PUSHED THE OFF BUTTON FOR THE CRUISE CONTROL AS I HAD NORMALLY DONE IN THE PAST. THE VAN DID NOT STOP ITS SPEED. I PRESSED THE BRAKES WHICH IS ANOTHER WAY THAT THE CRUISE CONTROL TURNS OFF, THAT DID NOT WORK EITHER. I WAS SLAMMING ON THE BRAKES COMING UP ON TRAFFIC AT A HIGH RATE OF SPEED AND AS THE BRAKES SLOWED THE CAR THE ACCELERATOR WOULD HASTEN MY VEHICLE BACK TO THE SPEED THAT THE CRUISE CONTROL WAS SET AT. IT WAS THE SCARIEST MOMENTS IN MY LIFE. I HAD USED MY QUICK REFLEXES TO PULL OVER TO THE SIDE OF THE PARKWAY, BUT THE VAN'S ENGINE WOULD NOT STOP ACCELERATING. I FINALLY GOT THE VAN SLOW ENOUGH TO PUT THE EMERGENCY BRAKE ON WHILE MY FOOT WAS ON THE REGULAR BRAKE, BUT THE CRUISE CONTROL WAS STILL ACCELERATING THE ENGINE. I THEN TURNED THE VEHICLE OFF WHEN THE VAN WAS STATIONARY. A FEW MINUTES LATER I TURNED THE VAN BACK ON TO SEE IF THE CRUISE CONTROL WAS STILL MALFUNCTIONING AND IT BEGAN TO ACCELERATE AGAIN. I WAITED UNTIL I HEARD A NOISE IN THE ENGINE THAT SOUNDED LIKE A SWITCH TURNING OFF, I THEN TURNED THE VEHICLE BACK ON AND THE CAR ACTED NORMAL. I HAD A SCHEDULED APPOINTMENT WITH PINE BELT CHRYSLER JEEP SERVICE SET FOR NOVEMBER 23, 2016. I DROPPED THE VEHICLE OFF IN THE MORNING TO BE EXAMINED, BUT UNFORTUNATELY I HAD A WAKE FOR MY GRANDMOTHER WHO PASSED AWAY THAT WEEK AND THEY DID NOT GET TO EVEN LOOK AT THE CRUISE CONTROL ISSUE. I TOOK THE VEHICLE BACK AND INERTIA SET IN OVER TIME, PLUS THEY WERE GOING TO CHARGE ME A DIAGNOSTIC FEE TO LOOK AT THE CAR MALFUNCTION. I DID NOT BRING IT BACK AGAIN FOR THAT SERVICE SINCE MONEY WAS TIGHT AT THE TIME AND I HAVE NOT TRIED TO USE THE CRUISE CONTROL FUNCTION IN THE CAR SINCE THAT ALMOST DEADLY TIME.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE ACCELERATED UP TO 90 MPH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000. UPDATED 08/02/16*LJ AFTER SEVERAL TIMES OF PUMPING THE BRAKES THE CRUISE DISENGAGED AND THE CAR SLOWED DOWN. THE REMAINDER OF THE TRIP THE CONSUMER DID NOT USE THE CRUISE AND THE CAR HANDLED WITHOUT ANY FURTHER PROBLEMS. CHRYSLER REPRESENTATIVE STATED UNDER NO CIRCUMSTANCES SHOULD THE CONSUMER DRIVE THE CAR UNTIL FURTHER INSTRUCTIONS. NO FURTHER INSTRUCTIONS OR CALLS FROM CHRYSLER. UPDATED 6/19/18*JB

UPON ACCELERATING FROM A GREEN LIGHT, THE RPMS JUMPED AS IF I PUSHED THE PEDDLE TO THE FLOOR. AS SOON AS I TOUCH THE ACCELERATOR THIS HAPPENED SO I LET GO OF THE PEDDLE AND THE RPM CONTINUED TO RISE AND THE CAR CONTINUED TO ACCELERATE. I SLAMMED THE BREAKS AND FOR A FEW MOMENTS I WAS USING THE BREAKS TO FIGHT THE ACCELERATION OF THE VEHICLE. AFTER ABOUT 20 SECONDS OF THIS ACCELERATING THE PROBLEM STOPPED ON ITS OWN AND I COULD TAKE OVER CONTROL AGAIN. THIS SAME THING HAPPENED AGAIN ON NOVEMBER 15TH AND ON THIS DAY IT OCCURRED MULTIPLE TIMES. *TR

AS I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 70MPH, MY VEHICLE LOST ALL POWER. IT WAS SO ABRUPT THAT IT FELT AS IF I HAD BEEN REAR ENDED. I HAD NO POWER STEERING, AND ALL ELECTRICAL COMPONENTS OF MY VAN SHUT OFF. I ATTEMPTED TO STEER TOWARDS THE SHOULDER, AND MY VAN REGAINED POWER. THE DASH LIGHTS FLASHED TWICE AND THEN I HAD FULL POWER. THE VAN THEN AGAIN HAD ALL LIGHTS SHUT OFF AND IT SHUT OFF. THIS SECOND OCCURRENCE WAS QUICKER THAN THE FIRST, AND THE POWER FLASHED BACK ON AFTER A FEW SECONDS. I EXITED WITH THE VAN OFF THE HIGHWAY AND HAD IT TOWED. THE DEALERSHIP DROVE THE VEHICLE, BUT WAS UNABLE TO REPLICATE THE PROBLEM SO THEY COULD NOT REPAIR IT. THEY DO NOT KNOW WHY IT HAPPENED OR IF/WHEN IT WILL HAPPEN AGAIN, BUT THEY ARE UNWILLING TO PURCHASE THE CAR BACK FROM ME. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.