2013 Dodge Charger Complaint Log

WHILE DRIVING, SMELL OF RAW FUEL ENTERED VEHICLE. HAPPENED A COUPLE OF TIMES AND WENT AWAY. HAPPENED AGAIN, AND DID NOT GO AWAY. COULD NOT PARK THE VEHICLE IN A GARAGE. TOOK IT TO DEALERSHIP, DIAGNOSED AS FAULTY FUEL FILLER. NEW FUEL FILLER BACK-ORDERED, *NO PARTS AVAILABLE*. CAR IS A SAFETY HAZARD WITH FUEL VAPORS ESCAPING.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V043000 (STRUCTURE). THE DEALER (LARRY H. MILLER CHRYSLER JEEP DODGE RAM RIVERDALE, 1481 W RIVERDALE RD, RIVERDALE, UT 84405, (801) 528-7478) STATED THAT THEY WOULD SCHEDULE AN APPOINTMENT FOR THE REPAIR. THE DEALER WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY PARTS FOR NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO PROVIDE THE ALTERNATOR ASSEMBLY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING 1 MPH AND PARKING THE VEHICLE, IT SUDDENLY ACCELERATED. AS A RESULT, THE VEHICLE CRASHED INTO A WALL AND PINNED A CAREGIVER. THE AIR BAGS DID NOT DEPLOY. IT WAS DIFFICULT TO SHIFT GEARS, WHICH PROLONGED THE INJURY. THE FIRE DEPARTMENT WAS NOTIFIED, BUT A POLICE REPORT WAS NOT FILED. THE CAREGIVER SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE CONTACT NOTICED A FUEL ODOR. THE VEHICLE WAS TOWED TO THE DEALER (SCAP AUTO, 430 TUNXIS HILL RD, FAIRFIELD, CT, 203-384-0005) WHERE IT WAS DIAGNOSED THAT THE POWER BOX WAS REWIRED AND COULD CAUSE A FIRE. THE TECHNICIAN RECOMMENDED THAT THE POWER BOX BE REPLACED AND THAT DIAGNOSTIC TESTING WAS NEEDED. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

MY ISSUE WITH THE VEHICLE IS THE RACK AND PINION LOCKING UP ON ME WHEN I TURN LEFT. I TOOK IT INTO DODGE AND THEY DIDN'T WANT TO DO ANYTHING WITH IT BECAUSE THE PROBLEM WASN'T HAPPENING AT THE TIME THAT IT WAS BROUGHT INTO THE SHOP, THIS WAS WHEN I HAD WARRANTY THAT I PAID EXTRA FOR AND EVERYTHING. AFTER IT GOT WORSE, I LOST CONTROL OF IT MAKING A LEFT AND I HIT A CURB, WHICH CAUSED ME TO HAVE TO GET A NEW TIRE. AS I AM DRIVING TO CLASS OR WORK, I GO TO MAKE MY REGULAR LEFT AND MY CAR KEEPS LOCKING UP AS I TURN SO I HAVE TO FORCE IT OUT OF THE LEFT TURN. I WOULD GET THE PROBLEM FIXED, BUT THE ISSUE WITH THIS IS THAT IT IS OVER $1000 TO GET FIXED. NOW MY MOTHER DRIVES MY CAR SOMETIMES, AND SHE HAS A PROBLEM WITH DRIVING MY CAR BECAUSE OF THIS, SO SHE DOES NOT DRIVE IT ANYMORE. THIS ISSUE COULD BE A PROBLEM FOR SOMEONE ELSE BECAUSE IT CAN LOCK UP AND CAUSE A BAD ACCIDENT, KILL OR SERIOUSLY INJURE SOMEONE. THIS PROBLEM SHOULD NOT BE HAPPENING CONSIDERING HOW NEW THE VEHICLE IS AND I THINK THEY SHOULD BE INVESTIGATE BECAUSE THEY DIDN'T FIX IT DURING WARRANTY BECAUSE THE ISSUE WAS NOT CONSISTENT. BASED ON FORUMS, I ALSO SEE OTHER PEOPLE HAVE A SIMILAR PROBLEM. NOW IT IS EVERY TIME I TURN ON THE CAR IT LOCKS UP WHEN I TURN LEFT, IT IS VERY UNSAFE.

TWICE I PULLED IN MY DRIVEWAY AND THOUGHT I PUT THE CAR IN PARK AND WENT TO GATHER MY THINGS BEFORE SHUTTING THE CAR OFF AND INSTEAD OF BEING IN PARK THE CAR CONTINUED FORWARD. THE FIRST TIME IT SCRAPED MY SIDE FENCE AND THE SECOND UNTIL IT HIT MY CHAIN LINK GATE- BENDING THE POSTS AND TAKING THE FENCE GATE OFF THE POSTS. THE FENCE GATE THEM PROCEEDED TO FALL ON TOP OF THE HOOD OF THE CAR. BECAUSE I WAS GATHERING MY ITEMS OFF THE SEAT I DIDN'T NOTICE THE CAR MOVING UNTIL I HEARD THE CRUNCHING SOUND.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES WITH THE VEHICLE. PARTS DISTRIBUTION DISCONNECT.

DEALER HAS NO PARTS TO FIX DEFECTS IN RECALL THAT HAD BEEN OUT FOR MONTHS.

I RECENTLY TOOK MY CAR TO THE DEALER TO GET CHECK OUT BECAUSE THE WIPERS ARE CONSTANTLY GOING WHILE I AM DRIVING ON HIGH. THE TECH STATED I NEED A ( MULTI FUNCTION SWITCH INTERNAL PART #1JH93DX9AL. ) WHICH IS LOCATED IN THE STEERING WHEEL. HE STATED THE PART IS ON A NATIONAL BACK ORDER AND IF I WAS TO COME PAY FOR IT. HE DONT HAVE A ETA WHEN IT WILL COME. IT COULD TAKE MONTHS AND MONTHS HE STATED. I CALL CRYSTLER RECALL HOTLINE TO GET MORE IN DEPT WITH HELP ON GETTING THIS PART, THEY TOLD ME THE SAME THING, AND TO CALL BACK NEXT TUESDAY , FIVE DAYS FROM NOW TO SEE IF THEM AND THE DEALER HAVE A ETA IF THE PART IS AVAILABLE. THE WIPERS ARE WEARING DOWN, AND MY WINDSHIELD IS VIBRATING DUE TO THE FAST MOTION OF THE WIPERS ARE GOING. I DRIVE A 2HR ROUND TRIP TO WORK 5 TO 6 DAYS A WEEK AND THE WEAR AND TEAR IS GETTING WORSE ON MY WINDSHIELD. I ASK THE TECH IF THERE ANYWAY HE COULD BY PAST IT OR PULL THE FUSE, HE STATED NO BECAUSE THE FUSE CONTROLS THE STARTER AND OTHER MAJOR COMPONENTS IN THE CAR. I DONT KNOW WHAT TO DO, I NEED THIS PART, I DONT UNDERSTAND WHY IS THERE NOT A RECALL ON THESE CARS IF THERE IS A NATIONAL BACK ORDER, THIS IS MY ONLY TRANSPORTATION TO GET BACK TO WORK.. I BOUGHT THIS CAR BRAND NEW WITH 10 MILES ON IT IN 2013. I TAKE GOOD ARE ON THE CAR.THIS PART CONTROL JUST ABOUT EVERYTHING IN MY STEERING WHEEL ( THE TECH STATED).. IF I DONT NEVER GET THIS PART, WHAT CAN I DO. I NEED MY TRANSPORTATION. PLEASE HELP ME RESOLVE THIS ISSUE IF YOU GUYS CAN

ALTERNATOR FAILED / TURNED OFF 4 LANE HWY (55 SPEED LIMIT) ON TO (35) SIDE STREET THEN ON TO (25) TO HOME . CAR FAILED TURNING INTO DRIVEWAY.

2013 DODGE CHARGER 50000 MILES JUST DRIVING DOWN THE ROAD AND I START HEARING A WHINING SOUND I NEVER HEARD BEFORE THEN 10 MINUTES LATER A MESSAGE POPS UP AND SAYS MY CAR IS IN BATTERY SAVER MODE. ALTERNATOR WENT OUT SUDDENLY WITH NO WARNING THE SAME THAT HAPPENS WITH THE V6 MODELS BUT CRYSLER ONLY RECALLED V6 MODELS NOT V8. THANKFULLY MY DAD WHO HAD THE EXACT SAME PROBLEM WITH HIS 2013 V8 CRYSLER 300 WARNED ME TO PARK BEFORE I DAMAGED MY BATTERY OR MY CAR STALL ON THE SIDE OF THE ROAD LIKE HIS DID 4 MONTHS AGO. IT IS IRRESPONSIBLE FOR CRYSLER TO ONLY DO A RECALL THAT COVERS HALF THE CARS THAT IS AFFECTED WITH THESE BAD ALTERNATORS

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE THE VEHICLE WAS PARKED, IT INDEPENDENTLY ROLLED BACKWARDS AND CRASHED INTO A CEMENT POLE. THE FAILURE RECURRED THREE TIMES. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED; HOWEVER, THE BODY DAMAGE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,184.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE VEHICLE STALED TWICE. DURING THE SECOND FAILURE, THE BATTERY SAVER WARNING INDICATOR ILLUMINATED, AN ABNORMAL NOISE WAS HEARD, AND SMOKE APPEARED. THE CONTACT WAS ABLE TO PARK THE VEHICLE AND PURCHASED AN ALTERNATOR ASSEMBLY. THE CONTACT REPLACED THE ALTERNATOR ASSEMBLY AND THE VEHICLE WAS REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V467000 (AIR BAGS), BUT THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING AT VARIOUS SPEEDS, THE WINDSHIELD WIPERS WOULD REMAIN ON AND COULD NOT BE SHUT OFF. AS A RESULT, THE FUSE REQUIRED TO BE DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SEAT BELT FAILED TO UNLATCH WITHOUT WARNING. AS A RESULT, THE CONTACT MENTIONED THAT THE SEAT BELT HAD TO BE CUT TO RELEASE THE PASSENGER FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING 50 MPH, THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO RESTART AND THE INSTRUMENT PANEL WOULD NOT ILLUMINATE. THE CONTACT STATED THAT ALL POWER TO THE VEHICLE WAS GONE. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

YESTERDAY EVENING, THE AIRBAG WARNING LIGHT ON MY VEHICLE CAME ON. ALTHOUGH THE OWNERS MANUAL FOR MY VEHICLE STATES THAT AN AIRBAG LIGHT NEEDS TO BE CHECKED IMMEDIATELY, THIS MORNING I WAS UNABLE TO OBTAIN A SERVICE APPOINTMENT DESPITE MY HAVING CONTACTED TWO LOCAL DODGE DEALERSHIPS. WHEN I SPOKE WITH THE SERVICE DEPARTMENTS AT BOTH DEALERSHIPS, I WAS TOLD THAT THE AIRBAGS ON MY VEHICLE MAY NOT BE WORKING. HOWEVER, NEITHER DEALERSHIP WOULD GIVE ME A A SERVICE APPOINTMENT UNTIL NEXT WEEK. WHEN I CALLED FIAT CHRYSLER'S CUSTOMER DEPARTMENT, I WAS TOLD THAT MY VEHICLE IS SUBJECT TO A SAFETY RECALL DUE TO A PROBLEM WITH ITS AIRBAGS. IT WAS ALSO ACKNOWLEDGED BY THE REPRESENTATIVE WITH WHOM I SPOKE THAT ONE OR MORE OF THE AIRBAGS ON MY VEHICLE MAY NOT BE WORKING. IN SPITE OF THIS, AND IN SPITE OF THE RECALL, FIAT CHRYSLER TOLD ME THAT IT IS UNABLE TO GET ME A SERVICE APPOINTMENT TODAY TO HAVE THE RECALL AND AIRBAG WARNING LIGHT ISSUES ADDRESSED. FURTHERMORE, I WAS TOLD THAT IF THE AIRBAG WARNING LIGHT PROBLEM IS NOT RELATED TO THE RECALL, I MIGHT HAVE TO PAY TO HAVE THE PROBLEM ADDRESSED IF IT IS NOT COVERED BY WARRANTY. ALTHOUGH I ASKED TO BE GIVEN A RENTAL CAR TODAY TO DRIVE UNTIL MY VEHICLE CAN BE SEEN AT A DEALERSHIP, FIAT CHRYSLER WOULD NOT AUTHORIZE ME TO RECEIVE A RENTAL CAR FREE OF CHARGE, AND INSTEAD TOLD ME THAT I WOULD HAVE TO RENT A CAR USING MY OWN MONEY AND SEEK REIMBURSEMENT. FIAT CHRYSLER HAS TOLD ME THAT MY COMPLAINT HAS BEEN "ESCALATED" AND THAT I WOULD RECEIVED A RETURN CALL FROM FIAT CHRYSLER "AS SOON AS POSSIBLE," DESPITE WHICH I HAVE NOT RECEIVED A RETURN PHONE CALL. I NOW HAVE AN APPOINTMENT WITH LUCAS DODGE IN MT. HOLLY, NEW JERSEY, BUT FOR TODAY I AM BEING FORCED TO DRIVE A VEHICLE THAT MAY HAVE EITHER DEFECTIVE AIRBAGS OR NO WORKING AIRBAGS AT ALL.

COMPLETED THE RECALL ON CAMPAIGN 14V634000 , FOR THE ALTERNATOR. LESS THAN 2 WEEKS LATER, DRIVING ON A TWO LANE ROAD, GOING 35MPH, THE VEHICLE LOOSES ALL POWER. AFTER GETTING IT TO A DEALERSHIP, NOW INFORMED THAT IT IS A BAD STARTER. THE ISSUES WITH THE CAR HAVE BEEN ALL ELECTRICAL: DOOR WINDOW BUTTON STOPPED WORKING, AIR CONDITIONING DOES NOT WORK (DEALER IS UNABLE TO FIGURE OUT PROBLEM). THESE ARE SIGNIFICANT ELECTRICAL ISSUES WITH A 2 YEAR OLD VEHICLE.

THE COOLING SYSTEM RADIATOR WATER PUMP HEATER CORE IS GIVING PROBLEMS IN A LOT OF THESES CARS THE MECHANIC AT THE DEALERSHIP SAYS HE SEES IT ALL THE TIME THE RADIATOR IN MINE IS COMING APART AT THE SEEMS AND A POLICE FRIEND OF MINE SAYS THEY HAVE LOST 3 DUE TO THE SAME PROBLEM THEN RUNNING HOT AND BLOWING UP

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STARTED TO HESITATE AND ALL THE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE AIR CONDITIONING BLEW OUT HOT AIR ONLY AND THE VEHICLE STARTED SHAKING UNTIL IT STALLED. THE VEHICLE WAS JUMPSTARTED. WHILE DRIVING TO THE INDEPENDENT MECHANIC, THE FAILURE RECURRED AND FAILED TO RESTART. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE ADJUSTABLE PEDALS WERE RANDOMLY MOVING FROM THE FRONT TO THE REAR WHILE THE VEHICLE WAS IN MOTION AND UPON PARKING THE VEHICLE. THE CONTACT STATED THAT THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THEY WOULD NOT BE ABLE TO SCHEDULE AN INSPECTION AND DIAGNOSIS TO DETERMINE THE FAILURE UNTIL OCTOBER 16, 2015. THE CONTACT WAS UNABLE TO RECEIVE A SOLUTION WITHIN A REASONABLE TIME FRAME AND MAY EXPERIENCE THE CONDITION PROGRESSING WHILE WAITING FOR THE DEALER AND THE MANUFACTURER TO REMEDY THE FAILURE FOR TWO WEEKS. THE MANUFACTURER PROVIDED NO RESOLUTION AND INDICATED THAT THE CONTACT WOULD NEED TO WAIT UNTIL AN APPOINTMENT WAS AVAILABLE WITH THE DEALER APPROXIMATE FAILURE MILEAGE WAS 48,000.

SENSOR LIGHT FOR AIRBAG ILLUMINATED WHEN RETURNING FROM OUT OF TOWN TRIP YESTERDAY 04-AUG-15. I FIRST SEARCHED FOR RECALLS AND FOUND AN ARTICLE THAT 2 DAYS AGO THERE WAS A RECALL ON SELECT VEHICLES. THE VEHICLES LISTED INCLUDED DODGE CHARGERS 2011-2014. I CALLED TO CONFIRM WITH DEALERSHIP WHETHER OR NOT MY PARTICULAR VIN WAS INVOLVED IN THE RECALL. I WAS TOLD IT WAS NOT. THIS WORRIES ME DUE TO THE NATURE OF THE SENSOR AND IF THE AIR BAG HAPPENS TO DEPLOY WHILE I AM DRIVING. I COULD HURT MYSELF, MY FAMILY OR OTHER DRIVERS. I WOULD LIKE SOMEONE TO CHECK INTO THIS SINCE THE RECALL IS SO RECENT AND ON THE WEBSITE FOR THE RECALL IT STATES THAT IT MAY NOT INCLUDE RECENT RECALLS. THE LAST UPDATE I SAW LISTED WAS MID JUN THIS YEAR. THANKS FOR YOUR ATTENTION TO THIS MATTER...

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 15V467000 (AIR BAGS, SEAT BELTS) AND 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A TIMEFRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE BATTERY WARNING LIGHT PREVIOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V467000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

I WAS DRIVING ON THE EXPRESSWAY AT 60MPH WHEN ALL OF A SUDDEN THE ALTERNATOR LIGHT CAME ON AND THE CAR RAPIDLY DECELERATE FROM 60 TO 19 MPH. I SMELLED BURNING SMOKING SMELL AND HAD TO QUICKLY GET OUT OF THE MIDDLE LANE AND TO THE RIGHT TO GET OFF THE EXPRESSWAY. I TURNED OFF THE AIR CONDITIONING EVEN THOUGH IT WAS A 100 DEGREE DAY AND THE CAR REGAINED A TINY BIT OF ENERGY AND CONTINUED FORWARD AT 25 MPH. I MANAGED TO GET IT THE FEW MILES HOME BUT WAS SMELLING BURNING SMOKE THE WHOLE TIME. I COULD HAVE BEEN KILLED INSTANTLY WHEN IT SHUT DOWN IN THE MIDDLE LANE OF THE EXPRESSWAY.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT AN UNKNOWN COIL RELATED TO THE AIR BAG WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE DOORS UNLOCKED WITHOUT WARNING WHEN THE VEHICLE WAS PARKED. THE VEHICLE COULD NOT BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED TWO WEEKS PRIOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE VEHICLE AND THE TIRES BLEW OUT. AS A RESULT, THE CONTACT SUSTAINED BACK, NECK, SHOULDER AND LEGS INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. THE CONSUMER ALSO STATED THE AIR BAG DID NOT DEPLOY. UPDATED 02/01/16.*JB

AT TIMES WHEN DRIVING EITHER ON A CITY STREET OR HIGHWAY, THE TRANSMISSION WILL DOWNSHIFT TO LOW GEAR OUT OF NOWHERE. EX: I'M DRIVING ON THE INTERSTATE AT HIGH SPEEDS AND I HEAR THAT SOUND...LIKE IT HAS BEEN THROWN IN 1ST GEAR. AT TIMES HAVE BEEN DRIVING 60+ MPH WHEN THIS HAS HAPPENED. THE ONLY WAY TO "RESET" IS TO HURRY AND PULL OVER AND RESTART VEHICLE. IT HAS HAPPENED NUMEROUS TIMES, BUT SPORADICALLY, DURING THE PAST COUPLE YEARS. THE MOST RECENT INCIDENT, JUST A COUPLE OF WEEKS AGO IN APRIL 2018. THE SERVICE ENGINE LIGHT DOES NOT COMES ON. I NOTICE A RECALL FOR TRANSMISSIONS, BUT MY VIN DOES NOT SHOW IT IS NEEDED ON MY MODEL CAR.

I NOTICED SOMETHING STRANGE WAS GOING ON WITH MY CAR WHEN MY STEREO WOULD NO LONGER WORK, SO I CALLED THE DEALER IN WHICH I PURCHASED IT FROM WHO TOLD ME THERE WAS A RECALL ON THE ALTERNATOR. THIS WAS THE FIRST I HAD HEARD OF THIS, AND I HAE RECEIVED ZERO INFORMATION FROM ANYONE CONCERNING THIS MATTER.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,500.

TO WHOM IT MAY CONCERN, I'M WRITING THIS COMPLAINT ABOUT MY AGENCY FAILING TO SET AN APPOINTMENT AND FOLLOWING BACK IN ORDER TO GET A RECALL APPOINTMENT SET. I'M IN DESPERATE NEED OF ASSISTANCE AND GUIDANCE AS TO WHAT STEPS I SHOULD TAKE NEXT FOR THE RECALL ON MY CAR TO GET FIXED. I CALLED MAY 4TH 2015 TO SOUTH POINT AGENCY 5210 IH-35 SOUTH AUSTIN TEXAS 78745 [XXX] AND GOT IN CONTACT WITH THE SO THEY SAY PERSON IN CHARGE OF RECALL APPOINTMENTS. HER NAME IS [XXX], SHE WAS NOT VERY POLITE AND COMMUNICATED WITH ME THAT THERE WAS A VERY LONG LINE AND SHE WOULD CALL ME WHEN THE PART WAS IN. NO NAME, RECALL NUMBER, CAR VIN , NO INFORMATION WAS TAKEN DOWN. I CALLED ONE WEEK LATER DUE TO NOT RECEIVING A FOLLOW BACK LIKE PROMISED ABOUT MY STATUS AND SHE YET AGAIN MENTIONED SHE WOULD CALL ME BACK. IT'S BEEN A MONTH NOW. SHE HAS NOT FOLLOWED BACK, NO APPOINTMENT HAS BEEN SET, I'M CONCERNED FOR MY SAFETY AND MY VEHICLE HAS BEEN ACTING DIFFERENTLY. PLEASE GUIDE ME TO WHAT STEP I SHOULD TAKE NEXT. I WILL SEND THIS COMPLAINT AND CALL THE MANAGER OF THE AGENCY AT THIS TIME AS WELL. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE IN PARK WITH THE KEY IN THE VEHICLE, THE DOORS INDEPENDENTLY LOCKED. AS A RESULT, THE CONTACT WAS UNABLE TO ENTER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

MY WIFE WAS IN A CAR ACCIDENT HIT A CAR HEAD ON AND THE AIR BAGS DID NO DEPLOYED

MY WIFE WAS INVOLVED IN A HEAD-ON ACCIDENT YESTERDAY AFTER ANOTHER DRIVER CROSSED THE CENTER LINE. THE OTHER DRIVERS AIRBAGS IN HIS 2014 CHEVY VOLT DEPLOYED. BUT, THE AIRBAGS IN MY WIFE'S 2013 DODGE CHARGER DID NOT DEPLOY. *TR

TL* THE CONTACT OWNED A 2013 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 40 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED HEAD, NECK, BACK, AND LEG INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

04/15/2015 THERE WAS A MUTUAL ACCIDENT OR FAULTY DUE TO SECOND DRIVER BEING BLINDED BY A TRUCK ON A MERGE INTO A DRIVE THRU BANKING AT PNC BANK N 87TH AND COTTAGE GROVE CHICAGO, ILLINOIS. I WAS SITTING IN THE TURN AND THE OTHER CAR HIT THE VEHICLE AT 45 MPH ON A 30 MPH SPEED LIMIT. THERE WAS MINIMAL DAMAGE TO THE OTHER DRIVERS FRONT BUMPER, ALSO STRUCTURAL DAMAGE TO MINE. HOWEVER, THE ENTIRE BUMPER FELL OFF THE VEHICLE, THERE IS APPROXIMATELY 4500 DOLLARS WORTH OF REPAIRS TO BE DONE. AT ANY RATE THE BUMPER SHOULD HAVE SUSTAINED A DENT OR CRACK NOT THE ENTIRE BUMPER FALL OFF AND ALL PLASTIC PIECES HOLDING IT TOGETHER EITHER. WHAT IT IS WITH A 20K + CAR THAT A HIT EVEN AT THAT SPEED WOULD TAKE THE ENTIRE BUMPER OFF A CAR AND ALL PIECES HAVE TO BE REPLACED ALONG WITH THE CONDENSER. THAT'S A REALLY BUM DEAL FOR A CAR THAT SUPPOSED TO BE SAFE. IT CAN'T HANDLE NOTHING. BUT AN OLDER CAR CAN PLEASE INVESTIGATE CAR STRUCTURE FOR DEFECTS. OBVIOUSLY THERE IS AND NOT FAIR AT ALL PLEASE ALLOW MANUFACTURE TO DO REPAIRS NOT FAIR AT ALL. WHO MAKES A BUMPER ON ANY CAR PLASTIC AND THE SCREWS TOO. PLEASE HELP NOT FAIR

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WITHIN MINUTES OF TURNING OFF THE VEHICLE, THE ENGINE COULD NOT BE RESTARTED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, AND THE BATTERY SAVER MODE MESSAGE WAS DISPLAYED. THE CONTACT NOTICED A BURNING ODOR COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER AND THE BATTERY WAS REPLACED. AFTER THE REPAIR, THE INSTRUMENT PANEL GAUGES FAILED AND THE MESSAGE BATTERY SAVER MODE WAS DISPLAYED. THE CONTACT DETECTED A BURNING ODOR AGAIN AND DISCOVERED FLAMES COMING FROM THE ALTERNATOR. THE CONTACT EXTINGUISHED THE FLAMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY AND THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE HEAD ON. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT DID NOT ENGAGE. THE CONTACT SUSTAINED HEAD, BACK AND NECK INJURIES THAT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED THE CONTACTS RESIDENT AND THEN TAKEN TO AN INSURANCE LOT TO BE REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V434000 (ELECTRICAL SYSTEM) AND 15V467000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 32,000.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/7/15*CN UPDATED 04/09/15*JB

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I AM IN RECEIPT OF SAFETY RECALL P60/NHTSA 14V-634 I OWN A 2013 DODGE CHARGER SE 3.6L ENGINE, WA580 5-SPD TRANSMISSION. ON THURSDAY, JANUARY 29, 2015, WHILE TRAVELING FROM LA VALLE, WI TO TOMAH, WI, I NOTICED MY HEADLIGHTS FLICKERING WHEN THE BRAKES WERE APPLIED. ON FRIDAY, JANUARY 31, 2015, I EMAILED A NOTE TO CHRYSLER ASSISTANCE THAT I HAD RECEIVED NOTIFICATION OF RECALL ABOUT 2 MONTHS PRIOR, WITH NO FURTHER COMMUNICATIONS FROM CHRYSLER. ON SUNDAY, FEB 1, 2015, TRAVELING ROUND TRIP FROM TOMAH, WI TO LA VALLE, WI AND BACK, I NOTICED MY HEADLIGHTS MALFUNCTIONING AGAIN WHILE APPLYING THE BRAKES. ON MONDAY, FEB 2, 2015, I HAD MY CAR IN FOR A REGULAR SCHEDULED SERVICING. I ASKED IF THEY HAD ANY INFORMATION REGARDING THE RECALL, TO WHICH THEY INDICATED THAT THEY KNOW ABOUT IT, BUT DID NOT HAVE ANY NEW INFORMATION EITHER. THEY OFFERED TO LOAD TEST MY BATTERY, WHICH WAS FINE, INDICATING THAT I COULD CONTINUE TO DRIVE THE CAR. LATER IN THE DAY ON FEB 2, I RECEIVED AN EMAIL FROM CHRYSLER ASSISTANCE INDICATING THAT MY COMPLAINT HAD BEEN FORWARDED TO THEIR SPECIAL TRACKING DEPARTMENT, AND THAT ONCE THE PARTS ARE AVAILABLE, I WOULD BE NOTIFIED. I WOULD LIKE NHTSA TO LOOK INTO WHY CHRYSLER HAS NOT BEEN ABLE TO ARRANGE EITHER A BETTER PART OR AN ALTERNATE SOLUTION TO REMEDY THE RECALL. I DO NOT NORMALLY DRIVE THE CAR MUCH AFTER DARK, BUT TO BE STALLED SOMEWHERE OUT IN THE COUNTRY WHEN IT'S 20- ZERO OUTSIDE WOULD PUT THE SAFETY OF MYSELF AND MY YOUNG DAUGHTER NEEDLESSLY AT RISK. *TR

MY VEHICLE HAS A SAFETY RECALL ON THE ALTERNATOR SINCE NOVEMBER 2014, THE ABS LIGHT AND TRACTION CONTROL LIGHT CAME ON WHILE I WAS DRIVING HOME FROM THE STORE. I CALLED CHRYSLER THE NEXT DAY TO INFORM THEM OF THIS EVENT AND I WAS GIVEN A CASE NUMBER AND PUT ON A LIST. I USE MY CAR DAILY FOR WORK AND CAN'T BE WITHOUT IT SO I AM WONDERING HOW LONG DOES IT TAKE TO GET IN PARTS TO FIX IT. MY CHILDREN AND I ARE IN DANGER EVERY TIME WE HAVE TO GO SOME WHERE UNTIL THIS MATTER IS RESOLVED. *TR

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE BATTERY WARNING LIGHT, CHECK ENGINE WARNING LIGHT, BRAKE LIGHT, AND THE SAVER MODE WARNING LIGHT ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR AND THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 56,000.

THE TRUNK OF THE CAR OPENS INTERMITTENTLY. DOES NOT OPEN WILL DRIVING. *TR

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, A WHISTLING NOISE EMITTED FROM THE VEHICLE. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE DIAGNOSTIC RESULTS WAS UNKNOWN AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.