2018 Dodge Charger

The contact owns a 2018 Dodge Charger. The contact stated that while driving at an undisclosed speed, the contact noticed an abnormal sound, and the check engine warning light illuminated. The contact stated that the steering wheel was uncontrollable. The contact stated that the steering wheel turned independently in the unintended direction, and the contact had to pull the steering wheel back into the intended direction. The vehicle was driven to the shoulder of the road. The contact stated that a nearby driver pulled over and informed the contact that sparks of fire were coming from underneath the vehicle. The contact stated that the failure had occurred while his family was inside the vehicle. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed with a failed drive shaft and hairline cracks in the transmission. The contact was informed that the drive shaft had detached and caused a hairline crack in the transmission. In addition, the contact was informed that the transfer case was leaking. The contact was informed that the transfer case and drive shaft needed to be replaced. The vehicle was being repaired. The vehicle was later towed to the dealer; however, the contact was informed that the repairs were not covered under a recall. The contact referenced two unknown recalls, which had similar failures; however, the contact was informed that the recall repairs had previously been performed, and the repair was not covered under warranty. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the recall repairs had been performed in 2018. The contact was advised to have the vehicle towed to the dealer for diagnostic testing. The failure mileage was approximately 180,000.

The contact owns a 2018 Dodge Charger. The contact stated that while driving at slow speeds, there was an abnormal, repetitive thud sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the wheel bearings were replaced; however, after the repair, the failure persisted. The vehicle was taken back to the mechanic, where a diagnostic test was performed, and it was determined that the driveshaft needed to be replaced. The contact purchased the driveshaft and had the part replaced by the mechanic. Despite the repair, the failure returned after exiting the highway. Upon investigation, the contact discovered NHTSA Campaign Number: 18V281000 (Power Train) and associated the failure with the recall. The manufacturer was notified of the failure, and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 90,000.

The drivers side headlight fuse melts continuously causing the headlights to go out specifically use 15 and few 16 for the HID headlights.

The unconnected touch screen spazzes out and I am unable to use it. I can’t even turn it off and the light flashing from it affects my eyes while driving at night.

My safety & the safety of others was at great risk while driving my 2018 dodge charger sxt. While driving my dashboard lights went completely dark and the steering wheel locked. I was unable to move out of lanes threatening my life and the life of others around me. Independent mechanic put scanner in my car days later and code that appeared was “U0100 Lost Communication With ECM/PCM” I looked up my vin # on mopar.com and noticed my vehicle did have a “Important Safety Recall: Reprogram Powertrain Control Modulel”

Center touchscreen delamination. This has caused the screen to function without intention by randomly changing settings which causes undesired use of the screen, distracted driving and an unsafe environment due to glue adhesive separation within the screen.

The transmission is completely out but the vehicle is fairly new. I saw that there is a recall on the transmission on some vehicles but I’m not sure if mine is on that list.

Unknown . Nothing appeared and there was no warning. Should I have been warned? There was no warnings or anything to prevent me from crashing except to make the best decision possible and crash into a less dangerous position.

uConnect system (stereo/radio) is ghost touching and is impairing my driving as it’ll automatically blast my A/C or heat , or worse calls people in my contacts list who I wouldn’t call.. causing me to worry more about my stereo/phone more than driving. It turns my heat up on high as well as my heated seat in the 100 degree weather. Changes my radio stations at a rapid rate and removes my backup camera and other features while I am driving.

The contact owns a 2018 Dodge Charger. The contact stated that the front driver and front passenger side door panels had started to detach from the door frames. The dealer was contacted about the failure and acknowledged that the door panel failure was a known issue; however, the repair was not covered under warranty. The contact was provided an estimate for the replacement of each door panel. The manufacturer was notified of the failure and was informed that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 38,500.

uConnect system (stereo/radio) is ghost touching and is impairing my driving as it’ll automatically blast my A/C or heat , or worse calls people in my contacts list who I wouldn’t call.. causing me to worry more about my stereo/phone more than driving.

The Uconnect system in my vehicle has been delaminating and has been causing several issues in my vehicle where the Blindspot detectors are not working properly and the back up camera is not working properly to notify me and alert me with whistles and chimes if a vehicle is driving behind me while I’m backing up or if a pedestrian is on my Blindspot crossing near my car. The Uconnect system in my vehicle is also causing issues where it is ghost touching and glitching my screen and clicking buttons I’m not clicking. Example trying to change the clock when I’m not clicking anything and when navigation is in, use the system clicks out of maps and starts clicking FM radio. It starts to change stations and put people on hold when I’m on voice connect over the vehicle. It will put someone on mute by itself mostly the fact that the camera is not functioning due to the Uconnect being connected with the vehicle and causing it to malfunction. I’m worried it will start to click on other settings in the vehicle. There are many reports with Dodge Jeep, Chrysler, and ram on all forums about this issue. I’ve notified the Dodge dealership and Uconnect and all the want to do is have me pay out of pocket for a new system that is $2000 not including labor . The uconnect system should be recalled from all vehicles from 2018-2023 .

Rack and pinion needs to be replaced.

I have had to replace the vapor canister on 2 dodge chargers I have owned seems to be a common issue. Check engine light came on both instances one causing issues with inspection the other with emissions test and I had to replace the vapor canister on both in order to fix my issues delayed the process in getting my vehicle registered by the state. Seems there was a previous recall on the issue but has since lapsed the time period to have fixed with reimbursement had the issue checked by an auto services establishment and family member to confirm my issues and then repaired issues each time with a family member. I have also had several issues with the key fob the initial one I received the key itself was never cut for my vehicle so would not unlock my car had to have someone cut the key to access my doors, also the fob itself stopped working I had to pay to get replaced which stopped working several days later and they had issues when programming the key it had flagged issues in their systems giving issues programming since I still have not been able to have an operating key fob.

Air bag service light came on without any incident or accident being involved.

Head lights become inoperable. Dealer says its a common problem. $1,500 fix. Well known power issue. Heavily discuss on the internet. Temp fix is to replace fuses that ARE NOT BLOWN. They are melting in place causing non contact. I have never seen a fuse melt and not blow. Potential dangerous situation especially if you have the owners replacing with a higher rated fuse then what is called for. The manufacturer has 20 amp mini fuses in position 15 & 16 to protect the two circuits. One for each headlamp.

My screen is delaminating and posing a risk for backing up and using the rear view camera. I am unable to use navigation which causes me to make wrong turns and struggle to get where I’m going as I have to hold my phone for navigation. This is very stressful as the screen touches things by itself. It makes calls during my drive so I struggle to end them before going through.

Nothing on the computer screen works or if it works....there's no controlling it. It blows out cold air and then blows out hot air and it changes the radio stations on it's own. There is no controlling the radio or the a/c and heat. I really scared that this is just the tip of the iceberg. I have only had this vehicle about a year and I haven't been able to drive it hardly at all. Thankfully I have a Hyundai Genesis Coupe that I can depend on but it only goes in the summer time because it is a rear wheel drive car. My 2018 Dodge Charger GT AWD is at the garage at 1251 Good Hope Pike Clarksburg, WV 26301 I took the above car to them on [XXX] and it's still at their garage. Nice people that work there but I would like to have my AWD car before the snow starts flying. Country Club Chrysler Howard Moore is the Service Manager. Main Line 304-624-7611 Service Line 304-624-6082 hmoore@countryclubchrysler.com INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The electric steering rack failed. I was turning into a parking lot and suddenly there was no power steering. Luckily I had both hands on the wheel and was able to avoid an accident. A dash light came on at that time related to steering. My mechanic was able to pull the code. I was able to drive home. What component or system failed or malfunctioned, and is it available for inspection upon request? I have the EPS unit right now - but it is a Core and I have 14 days to return. Please let me know ASAP if you want me to keep it. How was your safety or the safety of others put at risk? Sudden loss of power steering without advanced notice. Old cars with power steering often make a "noise" prior to failure. Electric Power Steering like on my car doesn't provide advanced notice of issues. Also, failures of power steering at 57K miles are rare. But Dodge (Chrysler) have had prior NHTSA issues and recalls prior with EPS. Also, it seems like this may be a common issue - as there are almost no new parts available, no reman/aftermarket parts, and very difficult to find used. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No - out of warranty Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Nothing prior - but warning light after EPS failure.

Engine: Timing chain, valve rocker arms and valve lifters. All in sequence once the rocker arms went out with the lifters which is a common problem with dodge 3.6L PenStar engine it made my timing chain go off timing causing my engine to shut off while driving. Lighting: When vehicle was purchased i noticed condensation in both head lights got 1 replaced per warranty, they would not do both at same time and within 1 month moisture was in replaced headlight again. Dodge would not replace headlights even though the malfunction was not due to any wear and tear of mine. This is extremely unsafe for drivers if both headlights go out due to extreme amounts of condensation/moisture.