2020 Dodge Charger Complaint Log

While driving under normal conditions with no collision or impact, the side curtain airbag in my Dodge Charger Scat Pack deployed spontaneously. The deployment caused the headliner and pillar trim to rupture and released what appeared to be metal fragments and more. Occupants sustained scratches and narrowly avoided facial injury. I discovered there’s a recall on this airbag as this is a known issue. I brought the vehicle to an authorized Dodge dealership for diagnosis and repair. During this process, i was informed that the VIN has an active safety recall related to the airbag/SRS system. However, the dealership declined to perform recall-related inspection or repairs due to the vehicle having a rebuilt title. I’m concerned my recall remedy is being denied.

I had a accident about 5 days ago where I got in a accident and upon impact my airbags deployed a lot of smoke came out of the air bags I couldn’t c or breathe and I also got burn by the air bags there was a open recall on my dodge charger that they said they took care of how ever messege on dash kept saying service air bag and currently it’s at a body shop being checked

The A/C evaporator core in my 2020 Dodge Charger Hellcat has failed twice within a short period of ownership. The first failure occurred at approximately 20K miles in 2022, when the air conditioning suddenly stopped blowing cold air. The dealership diagnosed a leaking evaporator core and replaced it under warranty. On [XXX] at approximately 50k, the exact same failure occurred again — loss of refrigerant and no cooling. The vehicle again required replacement of the evaporator core, a repair that involves removing the entire dashboard and is extremely labor-intensive and expensive. This appears to be a recurring defect rather than normal wear. I have learned that many other Dodge Charger and Challenger owners report identical evaporator failures, often multiple times, suggesting a possible design or manufacturing flaw with the HVAC evaporator used in these vehicles. Loss of A/C may seem like a comfort issue, but in extreme heat it can create a driver-safety risk due to overheating, window defogging problems, and driver fatigue. I live in Arizona where daytime temperatures regularly climb above 80 degrees, even in the winter. A major component like an evaporator should not repeatedly fail in a late-model vehicle. I am requesting that NHTSA investigate whether 2019–2022 Dodge Charger/Challenger vehicles are experiencing an abnormal rate of evaporator core failures that may warrant a recall, extended warranty, or technical service bulletin. Repairs Performed: • Evaporator core replaced in 2022 at Bill Luke Chrysler / Dodge in Phoenix, AZ • Evaporator core replaced again on February 4th, 2026 at AAA Auto Repair in Phoenix, AZ • Refrigerant leak confirmed both times • Dash removal required for repair Supporting Documents Available: Repair orders, dealership invoices, diagnostic reports INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Airbags did not deploy at impact.

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the air bag deployed while the vehicle was parked. The vehicle was towed to the local dealer but was not repaired. The approximate failure mileage was 68,000.

The vehicle was sold under deceptive business practices. I inspected the vehicle and seen the tire (side wall) was badly damaged and the vehicle did not even run as mentioned in the description. The safety was in jeopardy and the seller made false claims for me to believe the vehicle was safe and ready to drive.

The driver side air bag in the roof of the car deployed when the engine was not on, and no one was in the vehicle. The car was parked in the driveway of the insured's residence when the air bag deployed. No visible damage to the exterior of the vehicle indicating a collision. The vehicle has been inspected by the local Dodge dealership (Mac Haik, Georgetown, TX), with no known cause of the air bag failure identified. Damage has been estimated at $6,700 to replace interior parts including the air bag and multiple sensors. Weather was noted by the owner of the vehicle as a potential cause, although research suggests that air bags SHOULD NOT deploy if the car engine is not running, when parked, and no one is in the vehicle regardless of weather conditions. Statements found that a cause could be airbag control module failure, wiring issues, sensor misinterpretation, which should lead to an investigation into the quality and workmanship of parts installed in the vehicle, with no liability for the owner. At no point was there any warning or indication of air bag or sensor failures/malfunctions.

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Shows a recall that could cause me and kids harm but says unavailable remedy. Now I’m feeling paranoid driving

The contact owns a 2020 Dodge Charger. The contact stated while driving at an undisclosed speed, the vehicle lost automotive power and the steering wheel would seize with no warning light illuminated. The contact was able to restart the vehicle then the check engine warning light would be illuminated, and the failure persisted. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel sensor failed and needed to be replaced. The vehicle was repaired however the failure recurred. The vehicle was towed back to the mechanic where it was diagnosed that the oil temperature sensor failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Numbers: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Dodge Charger. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and the failure was linked to a recall; however, the contact was informed that parts were unavailable. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

This recall has been open for Almost 6 months. The 2020 Dodge charger SRT (specific trim) on NHTSA site shows zero open recalls. But then the vin shows 1 recall which has been open for 6months. I am told by the dealer the SRT trim for it does not have a recall as even NHTSA shows 2020 Dodge Charger SRT (0 recalls) . Please update this to reflect my vin with no open recalls as it is affecting my work and business with it being either reported incorrectly and not being resolved for almost 6 months now. Greatly appreciate your help.

none of the airbags deployed upon impact. We have not received any notification of fault airbag system recall to date. Nothing was disclosed at time of lease buy out.

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Risk of death due to gas inhalation, risk of bodily injury due to malfunctioning airbags. Manufacturer does not have a remedy.

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owned a 2020 Dodge Charger. The contact stated that while driving at 12 MPH and attempting to complete a right turn, the vehicle suddenly began to jerk left to right. As a result, the contact briefly lost control of the vehicle, coming to a complete stop after colliding with a pole that pierced through the vehicle and protruded out from the center console. Upon exiting the vehicle, the contact observed flames emanating from the engine compartment. Local fire services were not called, as the fire had dissipated on its own. The air bags did deploy, but the contact stated that the left curtain side air bag failed to fully deploy, resulting in injury. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A fire report was not filed. A police report was filed, and injuries were reported. The contact transported himself to an area hospital and was treated for a minor concussion and a laceration to his left leg. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect. Recall consequences: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury or death.

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

open recall since March and it still has not been resolved. Worried about safety on this vehicle if not fixed.

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Recall has no remedy since march 2024

Water getting into my passenger side headlight after 30,000 miles.

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Dodge has acknowledged a known issue impacting paddle shift equipped Chargers and Challengers. When using paddle shifters, the engine will downshift when the driver upshifts, sometimes causing torque jerking and acceleration jumps. Dodge says the issue is that the driver is shifting faster than the computer is processing the shift, which is absurd. Beyond the obvious hazard this creates, it's also causing unnecessary wear on the engine due to over revving. This is a major safety concern.

The contact owns a 2020 Dodge Charger. The contact stated that the windshield sealant on both the driver’s and passenger’s side of the windshield had begun to separate from the body of the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 21V516000 (Visibility) and linked the recall to the failure however, the VIN was not included. The dealer was notified of the recall and the contact was informed that VIN vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 14,000.

August 1st 2023, my vehicle was parked in my driveway, approx 1pm PST, i heard a loud bang come from outside. I went to the vehicle and found that the cylinder that would normally hold air for hte side curtain airbag had exploded inside of the vehicle. It sent metal shrapnel all over the interiour of the cabin, into the drivers headrest and then thru the roof of the vehicle. The airbag did NOT deploy only the metal cylinder exploded. The car was not running, and had not run all day, there is no dash lights prior or after the explosion. I spoke to Dodge who opened a case internally and advised i take it to my dealer.

On July 1, 2023, I was driving on the I-20 going approximately 70 mph close to mile marker 167 in Talladega County, Alabama, when something hit my windshield causing me to swerve off the road and hitting the side railing. The the front end and the driver's side of the vehicle was smashed in and my vehicle was totaled. However, none of the airbags in my 2020 Dodge Charger ever deployed. I did not require medical assistance immediately after the accident, but my concern is that the airbags should have deployed during the accident during the accident. By the airbags not going off my safety was put at risk. If this is a problem in other 2020 Dodge Chargers other people's safety is being put at risk. The vehicle was inspected by my insurance, Progressive, for property damage evaluation. They concluded that the vehicle was totaled. There were no signs or warnings prior to the accident that there was an issue with the airbags. I have also checked for recalls using the vehicle's VIN and there were no safety recalls.

My car begin to run hot. I bought my car into the dealer the next day. There is oil mix with the coolant. No warning light came on. According to the mechanic, I need a new engine.

The contact owns a 2020 Dodge Charger. The contact stated that on several occasions while driving at various speeds, the vehicle started to shake abnormally. There was no warning light illuminated. The contact stated that while washing the vehicle, he noticed that the front driver’s side door beam was bent. The vehicle was taken to the dealer where it was diagnosed that the front driver’s side door needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximate 26,000.

The contact owns a 2020 Dodge Charger. The contact stated while driving 20 MPH, the contact was struck on the front driver door, causing severe injuries to the contact who was taken to the hospital by ambulance, and severe damage to the vehicle. The air bags did not deploy. The vehicle was towed to a collision center. A police report was filed. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 42,000.

I was in a car accident. A woman hit my car in the drivers door at 40mph straight into the door. My air bags did NOT deploy. None of them deployed at all. The manufacturer was no help to me at all. I was injured in the car accident.

Through conversations with a Dodge Certified Tech, this is ongoing and known issue with Dodge (RAM) trucks, dodge chargers etc. Curious as to why a safety recall has not been issued, with reports and complaints found online spanning back 2-3 years now. My car, after just 2 years of ownership, the windshield wipers have failed in operation. For 1 month, intermittent wiper functions were non-existent, 3 clicks would only get me "on all the time, slow speed", nothing else. As of yesterday 11/01/22, when I used turn signals to change lanes on highway, my wipers turned on to slow speed and would not shut off. (Turn signals and wipers on same lever, left side of steering column). I have had to pull the relay/fuse for wipers to get them to shut off. As I understand it, per NC state law, as part of safety inspection, windshield wipers have to be operational for it to be legal on the roadway. So now I am potentially operating a vehicle that should not be on the roadway. Dealership can't get me into a shop until 1 week or more out, no guarantee on parts due to manufacturing delays and backorders. Another note, my car insurance company refuses to allow me a rental vehicle, when I pay hundreds of dollars every year, with no filed claims. This issue should be looked into for a safety recall, with a number of reports being shown, and within some states, legally takes the vehicle off the road, unable to be driven. Thank you for your time and consideration.

I was stopped in break down lane and a ford f150 going about 60mph slammed into the back of me and spun my charger into a jersey barrier. Not 1 airbag deployed. If it had deployed it could have prevented my fiancé from splitting his head open on impact

Daughter was in accident head on and loss control of car, couldn’t stop because KNEE AIR BAG deployed and wouldn’t allow her to step on brake. The car finally stopped from engine damage after about 200 yards but she almost went into oncoming traffic because she was unable to push the brake down. VERY UNSAFE

While traveling on the highway at approx. 70mph at night the vehicle shutdown completely resulting in the loss of throttle, power steering and lights. This is an safety issue that can cause death or serious bodily harm to the driver and other drivers along a motorway as the vehicle is no longer able to be seen in low light situations and the vehicle is unable to be properly controlled due to the loss of power steering. Issue was deemed due to loose bolts for the power distribution center.

This was a rental car from Enterprise. It has a sunroof that suddenly exploded while we were on the interstate.

While driving at highway speed, 40-50mph during heavy rain; encountered a puddle, the plastic belly pan just forward of the rear axle acted as a scoop and took on water. This resulted in the belly pan bolt being ripped from the structure of the vehicle. The belly pan then folded under the car and was dragged. I had this fixed under warranty. During the next heavy rain, I again hit a puddle, the bolt was ripped from the structure again. Luckily both times I was able to slow to a stop. However I believe this presents a serious hazard at freeway speeds of +65mph, where the entire belly pan can disintegrate and fly off into traffic. This is a defect in design and does not hold up to normal wear. It presents a very significant problem. When looking at car forums, it appears this problem is wide spread and presents a very real risk of hurting someone.

The contact owns a 2020 Dodge Charger equipped with Pirelli Tires, Tire Line: PZero A/S, Tire Size: 305/35/R20, DOT Number: JRCDW541. The contact stated that there were cracks on the tread and in between the grooves of the tread on the tires. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 10,000.

The contact's son owns a 2020 Dodge Charger. The contact stated while his son was driving 40 MPH, when another vehicle was making a turn and collided with the front driver side of the vehicle. The contact stated another vehicle pushed his son's vehicle across 10 meters and crashed into a wall. The air bags did not deploy. The driver (son) sustained injuries on his neck and back but did not seek medical attention on the day of the incident. A police report was filed. The vehicle was towed to a body shop. The contact stated the following day, the driver sought medical attention at an urgent care. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was unknown.