There are 11 owner-reported visibility & wipers complaints for the 2002 Dodge Durangoin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE BLOWER MOTOR RESISTOR WAS DEFECTIVE. THE CONTACT REPLACED THE PART THREE TIMES AND IT ALSO AFFECTED THE WIRING HARNESS. THE WIRING HARNESS WAS BEING REPLACED BY THE OWNER. THE FAILURE CAUSED THE AIR CONDITIONER FAN TO MALFUNCTION. DODGE WAS AWARE OF THE FAILURE BUT THERE WERE NO RELATED RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000. THE CURRENT MILEAGE WAS APPROXIMATELY 96,000.
I PURCHASED MY 2002 DURANGO IN AUGUST 2007 WITH UNDER 74K MILES ON IT. ABOUT 6 MONTHS LATER, MY HUSBAND AND I FOUND THAT THE PASSENGER FRONT WINDOW WOULD NOT RESPOND TO THE MASTER CONTROL OR THE PASSENGER'S CONTROL. THE DEALER COULDN'T GET IT TO HAPPEN AGAIN. WE WORRIED ABOUT IT AT THE TIME, HAVING NEWLY MOVED TO OREGON WHERE WINTERS ARE USUALLY VERY RAINY. THANKFULLY, WE HAVEN'T HAD ANY FURTHER TROUBLE. *TR
TL*THE CONTACT OWNS A 2002 DODGE DURANGO RT. THE VEHICLE OVERHEATEDV AND THE WINDOWS HAD ZERO VISIBILITY. THE CHECK ENGINE AND CHECK GAUGES INDICATORS ILLUMINATED. THE CURRENT AND FAILURE MILEAGE WERE 130,000. THE CONTACT HAS REPAIR INVOICES.*AK
MY 2002 DODGE DURANGO PURCHASE NEW IN FEB. 2002, AND HAD DRIVEN FOR ABOUT 3 1/2 YEARS THE PASSENGER WINDOWS FAIL TO WORK. THE MASTER CONTROL IS THE ONLY WAY THAT I CAN OPEN THE WINDOWS. NOW ON OCCASION THE WINDOW WILL INTERMITTENTLY OPEN AND CLOSE USING THE INDIVIDUAL SWITCHES BUT IT IS VERY SELDOM HAVE TALKED TO SEVERAL OTHER OWNERS OF THESE DURANGOS AND THEY HAVE BEEN HAVING THE SAME PROBLEM, WOULD LIKE TO KNOW IF THIS IS A MANUFACTURE DEFECT OR IS IT POSSIBLE THAT JUST SUDDENLY ALL MY PASSENGER WINDOW BROKE AT THE SAME TIME. OTHER THAN THAT I HAVE BEEN VERY SATISFIED WITH THE SERVICE OF THE VEHICLE. I HAVE HAD IT SINCE I PURCHASED IT IN 2002 AND IT HAS ONLY 35,000 MILES ON IT. IT DOESN'T SEEM THAT A VEHICLE WITH THAT LITTLE USE WOULD HAVE A PROBLEM OF THIS SORT. THANKS,DIANE *TR
CONSUMER RECEIVED A RECALL NOTICE FOR WINDSHIELD WIPERS. HOWEVER, PARTS NEEDED TO REPAIR THE VEHICLE WERE ON NATIONAL BACK ORDER. ALSO, THERE WAS NO DATE AS TO WHEN THE PARTS NEEDED WILL BECOME AVAILABLE.*AK
WHILE DRIVING IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS FAILED INTERMITTENTLY. THIS CAUSED POOR VISIBILITY. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE THE VEHICLE HOME. *AK RECALL#04V216000. *SC THE WINDSHIELD WIPERS DID NO OPERATE CORRECTLY WHEN IN THE INTERMITTENT SETTING. *JB
WHILE DRIVING ON HIGHWAY PASSENGER'S FRONT WINDOW SHATTERED. PASSENGER WAS CUT BY GLASS.*AK
WHILE DRIVING DOWN ON HIGHWAY PASSENGER'S FRONT WINDOW SHATTERED WITHOUT WARNING. PASSENGER WAS CUT BY GLASS.*AK
CONSUMER TURNED ON WINDSHIELD WIPERS AND THEY DID NOT REPOND. ALSO EVERYTHING CONCERNING WINDSHIELD WIPERS DID NOT WORK. HE HAD TO TURN TRUCK OFF AND TURN IT BACK ON AGAIN TO GET WINDSHIELD WIPERS TO WORK.*AK
WHILE DRIVING IN INCLEMENT WEATHER THE WINDSHIELD WIPERS FAILED. THIS CAUSED POOR VISIBILITY TO THE DRIVER. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED AND REPLACED IT. THE PROBLEM RECURRED. *AK THE CONSUMER CONTINUED TO HAVE THE MOTOR REPLACED EACH TIME IT FAILED. THE CONSUMER THEN RECEIVED A RECALL NOTICE FOR THE WIPER MOTOR. *NM
WINDSHIELD WIPERS MALFUNCTIONED, RESULTING IN POOR VISIBILITY. DEALER INDICATED THAT WINDSHIELD WIPERS WERE NOT RECALLED. *AK
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026