2013 Dodge Durango Complaint Log

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A MANUFACTURER RECALL NOTIFICATION REGARDING THE BRAKES; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH, THE LEFT TURN SIGNAL WARNING LIGHT AND THE PARKING ASSIST ERROR WARNING LIGHT ILLUMINATED. THE VEHICLE BEGAN TO DECELERATE. THE CONTACT MANAGED TO MERGE OVER TO AN EMERGENCY LANE AND EXITED THE VEHICLE. THE CONTACT STATED THAT WHILE INSPECTING THE LEFT TURN SIGNAL LIGHT, THE FRONT AND REAR WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY, WASHER FLUID EJECTED, AND THE HORN INDEPENDENTLY BEEPED. ALSO, THE CONTACT NOTICED THAT SMOKE WAS EMITTING FROM THE FRONT END OF THE VEHICLE AND THE DOORS LOCKED. AFTER OPENING THE ENGINE COMPARTMENT, THE CONTACT NOTICED THAT FLAMES WERE EMITTING FROM THE VEHICLE. THE FIRE DEPARTMENT WAS NOTIFIED OF THE FIRE, HOWEVER, THE FIRE EXTINGUISHED PRIOR TO THEIR ARRIVAL. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN STATED THAT THE INCIDENT HAD BEEN REFERRED TO A SPECIAL INVESTIGATIVE UNIT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED AND THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL SEIZED AND THERE WAS A BURNING ODOR. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,024. UPDATED 12/9/14*CN THE POWER TRAIN MODULE FAILED AND WAS REPLACED BY THE DEALER. UPDATED 01/08/15

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), AND 14V115000 (EQUIPMENT AND TIRES) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/1/15*CN

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC ) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR TO BE COMPLETED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WAS PLACED ON A WAITING LIST DUE TO THE PART NOT BEING AVAILABLE. THE DEALER WAS NOTIFIED ON NUMEROUS OCCASIONS AND STATED THAT THE MANUFACTURER WAS SHIPPING A LIMITED AMOUNT OF PARTS FOR THE RECALL REPAIR PER WEEK. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED AN INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000...UPDATED 09-24-14 *BF THE CONSUMER STATED THE AIRBAG AND THE SHOULDER RESTRAINT BOTH FAILED. THIS CAUSED THE CONSUMER'S FACE TO HIT THE STEERING WHEEL RESULTING IN A FRACTURED. THE VEHICLE WAS DEEMED A TOTAL LOSS. THE MANUFACTURER WAS NOTIFIED AND INSPECTED THE VEHICLE. UPDATED 02/24/2015*JS

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER AND MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE SLOWED DOWN INTERMITTENTLY TO 25 MPH WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT IT WAS TAKING TOO LONG TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT WAS INFORMED THAT THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/22/14*CN

TL*THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED TWO NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THERE HAS NOT BEEN AN ACCIDENT YET. THIS WAS THE ONLY PLACE I FOUND TO FILE A COMPLAINT REGARDING A RECALL. THIS IS NOT IN REGARDS TO A ACCIDENT BUT THE CONCERN OF THE RISK OF AN ACCIDENT RELATED TO THE RECALL OF THE BRAKE BOOSTER. THIS IS A SERIOUS RECALL THAT IS NOT BEING CORRECTED FAST ENOUGH AND IS BECOMING A GREAT SAFETY CONCERN. I HAVE BEEN TOLD THAT I AM IN THE MIDDLE OF 400 OTHERS IN GETTING MY BRAKES REPAIRED. THE DANGER IF THE BRAKE BOOSTER FREEZES IT COULD CAUSE A CRASH NOT ONLY INFLICTING INJURY ON US BUT POSSIBLY OTHER PEOPLE. I DO NOT TAKE THIS LIGHTLY. WHY IS IT TAKING SO LONG TO HAVE THIS PROBLEM RESOLVED? I HAVE TALKED SEVERAL TIMES TO THE DEALER AND CALLED THEIR RECALL ASSISTANCE CENTER TO NO AVAIL. THE DEALER IS ONLY RECEIVING SMALL AMOUNTS OF THE SHIELD TO FIX THE CARS AND ARE CONTINUALLY WAITING FOR MORE TO COME. THIS IS NOT ACCEPTABLE. DOES FURTHER ACTION NEED TO TAKE PLACE REGARDING THIS RECALL. POSSIBLE LEGAL ACTION? I AM NOT COMFORTABLE WAITING UNTIL SOMEONE IS KILLED BEFORE AGGRESSIVE ACTION IS TAKEN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS TOLD BY MY DODGE DEALER THAT DODGE IS SENDING ONLY ONE BRAKE REPAIR A WEEK. I HAVE BEEN WAITING SINCE AUGUST OF 2014, THEY TOLD ME MAYBE BY JUNE OF 2015 THEY MIGHT HAVE MY BRAKE PART. WHAT IS DODGE'S PROBLEM? *TR

POWER LIFT GATE FAILED TO WORK. WHEN RETURNED TO THE DEALER FOR SERVICE THE ELECTRONIC ARM REQUIRED REPLACEMENT

BROUGHT VECHILE IN FOR RECALL ON BRAKE BOOSTER RUSTING. UPON REMOVING BRAKE BOOSTER THE MECHANIC FOUND A LEAKING MASTER BRAKE CYLINDER. THE MASTERBRAKE CYLINDER WON'T BE AVAILABLE UNTIL 8-11-14 & ANOTHER PART OF THE BRAKE BOOSTER WHICH THE DEALER HAS NO IDEA WHEN HE CAN GET THIS PART. AS THIS IS A NEW VECHILE WITH LESS THEN 9,000 MILES I FIND THIS TYPE OF FAILURE UNEXPECTED BUT MORE AMAZING A DEALER CAN'T GET PARTS FOR 2 WEEKS OR MORE. SMELL TO ME THAT DODGE HAS A MAJOR BRAKING ISSUE THEY ARE TRYING TO KEEP QUIET. UPDATED 4/24/2015 *JS

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE VEHICLE STARTED TO LOOSE BRAKE PEDAL IT WOULD SLOWLY SINK TO FLOOR TOOK IT IN.THE TECHNICIAN TOOK MASTERCYLINDER OF BODY OF THE CAR AND IT FELL APART. MY WIFE AND CHILDREN RIDE IN THIS VEHICLE AND I MAY BE SELLING IT VERY SOON. *TR

VEHICLE WAS HIT FROM SIDE BY SEMI TRUCK. REAR QUARTER PANEL, REAR DOOR BOTH EXTREMELY DAMAGED. SIDE CURTAIN AIRBAGS DID NOT DEPLOY. *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE A RECALL ON MY BRAKE BOOSTER AND THE DEALER IS SAYING THAT PARTS ARE COMING IN A LITTLE BIT AT A TIME. IT IS GOING TO BE ABOUT 2 MONTHS BEFORE IT CAN BE FIXED. IF THERE IS A RECALL, I FEEL AS THOUGH THE PARTS SHOULD BE SENT OUT IN ENOUGH QUANTITY FOR PEOPLE TO GET THEIR VEHICLES FIXED. I HAVE CONTACTED 2 DEALERS IN MY AREA AND GOT THE SAME RESPONSE. I THINK IT'S RIDICULOUS FOR A RECALL TO BE ISSUED, BUT THE PARTS NOT AVAILABLE TO GET IT FIXED. *TR

WHEN DRIVING THE CAR AUTOMATICALLY STALLS WHILE IN DRIVE SO I HAVE TO PUT IT INTO NEUTRAL THEN BACK INTO DRIVE AND THEN IT DRIVES AGAIN. THIS HAS HAPPENED ABOUT 4 TIMES I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP AND THEY SEEM TO THINK AND TELL ME THEY FOUND NOTHING WRONG. THEY SAY NO WARNING LIGHTS WERE ON. I EXPLAINED TO THEM THAT NO WARNING LIGHTS APPEARED WHEN THIS HAPPENS. *TR

MY CHRYSLER DEALER HAS FAILED TO REPLACE CHRYSLER'S RECALLED BRAKE BOOSTER AND SHIELD WITHIN A REASONABLE AMOUNT OF TIME. I TOOK MY 2013 DODGE DURANGO TO THE PREMIER CHRYSLERJEEP DODGE RAM OF TRACY, CALIFORNIA BACK IN JUNE 2014; THEY TESTED THE CAR AND SAID THEY WOULD CONTACT ME WHEN THE REPLACEMENT BRAKE BOOSTER AND SHIELD WERE IN STOCK. I'VE CALLED TWICE SINCE THEN AND WAS TOLD THAT PARTS ARE STILL NOT IN STOCK. I FEEL THIS IS AN UNREASONABLE WAIT FOR A RECALL THAT POSES A THREAT TO THE SAFETY OF ME AND MY FAMILY. *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE COMPLETELY SHUT OFF AND THE WINDOWS FAILED TO ROLL UP OR DOWN. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,900.

RECEIVED RECALL NOTICE P14/NHTSA14V-154 FROM CHRYSLER REGARDING THE BRAKE BOOSTER. ASKED FOR THIS TO BE ADDRESSED ON THE ABOVE SCHEDULED APPOINTMENT DATE OF 06/10/2014. I WAS TOLD BY THE SERVICE ASSISTANT SHE DID NOT HAVE THE PARTS IN, BUT THEY EXPECTED TO HAVE THE PARTS IN 2-4 WEEKS. SHE ASKED THAT I GIVE HER A CALL OR SEND HER AN EMAIL TO VERIFY THE PARTS WERE IN AND SCHEDULE AN APPOINTMENT. I HAD AN APPOINTMENT SCHEDULED FOR 8AM ON FRIDAY, 07/12/14, AND WHEN I SHOWED UP I WAS TOLD THE DEALERSHIP COULD NOT HANDLE ANY OF THE SCHEDULED APPOINTMENTS THEY HAD; THEY WERE ONLY ABLE TO SERVICE OIL CHANGES. SHE SAID THE ELECTRICITY HAD BEEN OUT THE DAY BEFORE, THEIR SYSTEMS WERE STILL HAVING TROUBLE, AND THEY COULD NOT HANDLE THE CUSTOMER LOAD. SHE SAID THEY HAD TO TAKE ALL THE CUSTOMERS' INFORMATION ON PAPER AND WOULD CALL EACH CUSTOMER BACK TO SCHEDULE A NEW APPOINTMENT. IT IS NOW 08/05/2014 AND I HAVE YET TO HEAR FROM THIS DEALERSHIP. *TR

RATTLING NOISE FROM DASHBOARD ON DRIVER'S SIDE NOTED EARLIER, BUT BROUGHT TO SERVICE ATTENDANT'S ATTENTION ON THE GIVEN DATE. WAS TOLD THE SOUND/NOISE COULD NOT BE DUPLICATED, BUT IF I COULD BRING IN VIDEO WITH SOUND THEY WOULD BE ABLE TO DETERMINE ISSUE. I MADE AN APPOINTMENT FOR 07/12/14 TO HAVE THIS AND OTHER ISSUES ADDRESSED. WHEN I SHOWED UP FOR MY APPOINTMENT, I WAS TOLD THE ELECTRICITY HAD BEEN OUT THE DAY BEFORE AND THEY WERE BACKED UP WITH CUSTOMERS (AT 8:05 AM) AND ONLY ACCEPTING OIL CHANGES. THEY TOOK DOWN ALL VEHICLE INFORMATION/SERVICE INFORMATION AND TOLD ME THEY WOULD CONTACT ME TO SCHEDULE A NEW APPOINTMENT TO ADDRESS ALL CONCERNS. IT IS NOW 08/05/2014 AND I HAVE YET TO RECEIVE A RETURN PHONE OR EMAIL. THE RATTLING NOISE CAN BE DUPLICATED IF I AM DRIVING OVER A SMOOTH OR BUMPY ROAD, AND CAN BE HEARD BETWEEN 30+ MPH. I HAVE IT ON VIDEO NOW, WITH SOUND. NO ONE TO LISTEN TO IT AND FIX THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

EVER SINCE MY TRUCK HIT ABOUT 20K IT STARTED TO LIKE SHAKE ,VIBRATE. I TOOK IT IN TO THE DEALER TO SEE WHY IT WAS DOING IT ,THEY DID AN UPDATE TO THE TRANSMISSION AND TOLD ME IT SHOULD GO AWAY. ON MY WAY HOME IT STARTED TO DO THE SAME THING AGAIN BETWEEN 30-45 MPH IS WHEN IT WOULD DO IT . I'VE TAKEN IT IN A COUPLE OF TIME ALREADY FOR THE SAME THING AND ACCORDING TO CHRYSLER IT'S NORMAL. NOW I'M NO EXPERT IN VEHICLES BUT IT'S GOTTEN WORSE AND THEY DON'T SEEM TO CARE . I SPOKE WITH A REPRESENTATIVE FOR A HOT LINE OF CHRYSLER BUT ALL THEY TOLD ME IS THAT I COULD TAKE IT IN TO ANOTHER DEALER SO THEY CAN RUN ANOTHER DIAGNOSTIC AND THAT THE CHRYSLER ENGINEERS SAY IT'S NORMAL THAT MY TRUCK SHAKE VIBRATES AT THOSE SPEEDS. I'VE READ ON LINE THAT OTHER DURANGO OWNERS HAVE EXPERIENCE THE SAME PROBLEM I'M HAVING AND CHRYSLERS ISN'T DOING ANYTHING ABOUT IT. PLEASE HELP ME WITH THIS PROBLEM.

I HAVE BEEN ATTEMPTING TO HAVE A RECALL FIXED SINCE EARLY JUNE 2014. THE NHSTA RECALL NUMBER IS 14V-154 AND THE MANUFACTURER RECALL NUMBER IS P14. I AM IN A MAJOR CITY AND THERE ARE 13 DODGE/CHRYSLER DEALERSHIPS IN THE AREA. I'VE CALLED EVERY TWO WEEKS FOR THE PAST THREE MONTHS AND HAVE NOT BEEN GIVEN AN UPDATE YET. THREE MONTHS IS GETTING RIDICULOUS. MY MOST RECENT CALL I WAS TOLD BY THE PERSON WHO CLAIMED TO BE THE MAINTENANCE AND SERVICE MANAGER THAT THEY DON'T HAVE TO GIVE ME A TIMELINE AND I WILL BE CALLED WHEN I AM CALLED. *TR

I RECEIVED VIA REGULAR MAIL NOTICE OF SAFETY RECALL P14/NHTSA 14V-154 FOR THE BRAKE BOOSTER PERFORATIONS DUE TO CORROSION. I HAD CONTACTED AND LEFT SEVERAL MESSAGES WITH NO CALL BACK TO MIAMI LAKES AUTOMALL, 16600 NW 57 AVE, MIAMI LAKES, FL 33018 AND PHONE # 305-558-1400 OR 305-455-3683. THIS IS THE SAME AUTO DEALER FROM WHERE VEHICLE WAS LEASED AND IT IS TAKEN FOR REGULAR MAINTENANCE SERVICES. I DECIDED TO GO IN PERSON ONE SATURDAY MORNING, TO ADDRESS THIS ISSUE DIRECTLY WITH SERVICE DEPARTMENT. I WAS TOLD TO LEAVE A PHOTOCOPY WITH ONE OF THE SERVICE ATTENDANTS AND I WILL BE CONTACTED ONCE PART ARRIVES TO SCHEDULE APPOINTMENT. THEY HAVE A WAITING LIST WHICH I WAS NOT INFORMED HOW THEY ORGANIZE IT NOR HOW THEY PLAN AHEAD TO ADDRESS EVERY IMPACTED CLIENT. I HAVE NOT BEEN CONTACTED YET TO MAKE APPOINTMENT NOR A COURTESY CALL TO FOLLOW UP STATUS OF MY SERVICE REQUEST. I CALLED LAST FRIDAY, AND AGAIN AN KNOWN STATUS WAS PROVIDED TO ME AS FOR SPECIFIC DATE I COULD TAKE MY VEHICLE TO GET PARTS INVOLVED REPLACED. YOUR ATTENTION AND ASSISTANCE ON THIS MATTER IS APPRECIATED IT. THANK YOU. *JS

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), 14V115000, AND 14V115000 (EQUIPMENT, TIRES).THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT WAS VERY CONCERNED SINCE THE PARTS WERE STILL NOT AVAILABLE IN ORDER TO HAVE THE REPAIRS PERFORMED FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAS NOT EXHIBITED THE FAILURE. THE VEHICLE CURRENT MILEAGE WAS 23,000.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 9/4/14*CN

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DEALER SUGGESTED THAT THE VEHICLE MAY BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 6,000.

WE OWN A 2013 DODGE DURANGO. AT THE TIME IT WAS PURCHASED, WE NOTICED RUST DRIPPING FROM THE WHEELS. WE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. WE HAVE NOT YET BEEN CONTACTED FOR THE REPAIR. WE ARE FEARFUL FOR OUR SAFETY AND HAVE BEEN AVOIDING LONG TRIPS AND OUR ENJOYMENT OF LIFE. WE ALSO FEEL THAT SINCE THE FAILURE WAS REPORTED IN APRIL OF 2014, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN RECALL NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,200.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING IN PARK, IT ERRONEOUSLY ACCELERATED TO 5 MPH AND CRASHED INTO ANOTHER VEHICLE. THERE WAS NO DRIVER IN THE VEHICLE AT THE TIME OF THE CRASH, BUT THERE WAS A FRONT PASSENGER AND A SECOND ROW PASSENGER. THE CONTACT SUSTAINED AN INJURY TO THE LEFT FOOT AND RECEIVED MEDICAL ATTENTION DUE TO ATTEMPTING TO ENTER THE MOVING VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOTIFIED. THE MANUFACTURER HAD THE VEHICLE EXAMINED BY AN INVESTIGATOR WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 33,000.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN APRIL OF 2014, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

UPON PULLING OUT OF MY NEIGHBORHOOD FROM A FULL STOP, THE SUV WAS SLOW TO ACCELERATE. IT SEEMED "SLUGGISH", AS IF IT WAS NOT SWITCHING TO THE PROPER GEAR AND HAD TROUBLE SPEEDING UP. CAUSED AN ONCOMING CAR TO HAVE TO HIT THE BRAKES TO KEEP FROM HITTING ME, WHEN I SHOULD HAVE HAD PLENTY OF TIME TO PULL OUT, UNDER NORMAL CONDITIONS. THIS HAS HAPPENED NUMEROUS TIMES. IT ALSO HAPPENS WHILE I'M DRIVING DOWN THE ROAD AND TRY TO SPEED UP. THIS IS AN INTERMITTENT PROBLEM. I HAVE TAKEN IT TO FERMAN DODGE TWICE NOW, AND THEY TELL ME THAT THEY "HOOKED IT UP TO THE COMPUTER AND COULD FIND NOTHING WRONG WITH IT", AND WHEN THEY TEST-DROVE IT, THEY COULD NOT REPRODUCE THE PROBLEM. AFTER RESEARCHING THIS ONLINE, I HAVE COME ACROSS OTHERS WHO HAVE ALSO EXPERIENCED THIS ISSUE. I BOUGHT THIS VEHICLE NEW IN NOVEMBER 2013, AND IT DID NOT DO THIS WHEN I FIRST GOT IT. IT NOW HAS ONLY 3160 MILES ON IT. I DO NOT FEEL THAT IT IS SAFE TO DRIVE, CONSIDERING ITS UNPREDICTABILITY. *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V104000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE REVERSING AT 2 MPH, THE VEHICLE JERKED BEFORE REVERSING. IN ADDITION, THE VEHICLE JERKED BEFORE ACCELERATING. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REFLUSHED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS.THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.

WHEN ACCERATING FROM A STOP OR EVEN SLOWING DOWN TO MAKE A TURN AND ATTEMPTING TO GET UP TO SPEED, THE VEHICLE DOGS LIKE IT WANTS TO DIE. EVEN WHEN GETTING FROM THE ONE RAMP TO THE HIGHWAY THERE IS A HESITATION. THE RPM'S GO DOWN RAPIDLY, THEN I HAVE TO PRESS THE GAS PEDAL DOWN TO GET THE VEHICLE TO KICK IN TO GET IT UP TO SPEED.AT ONE POINT, I HAD TO PRESS THE GAS PEDAL DOWN TO GET THE ACCELERATION I NEEDED TO AVOID GETTING REAR ENDED BY A SEMI. I HAVE HAD IT T A DEALERSHIP 4 TIMES FOR THIS AND ANOTHER MECHANIC AND WAS TOLD THAT THIS IS A DODGE ISSUE WITH THE GEAR RATIO AND THAT IS THE WAY IT IS. I EVEN HAD 2 MECHANICS DRIVE ALONG AND THEY NOTICED IT,BUT DID NOTHING. THIS IS GOING TO GET SOMEONE KILLED IF DODGE DOES NOT DO SOMETHING ABOUT IT. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE IN 2014. THIS IS AN EVERYDAY OCCURRENCEI THOUGHT THEY COULD FIX THIS ISSUE AND STILL NOTHING. I KEEP GETTING THE RUN AROUND FROM THE LOCAL DEALERSHIP ON THIS.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES) AND 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE DELAY AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP, THE BRAKES MALFUNCTIONED AND CAUSED THE VEHICLE TO CRASH INTO A CURB. ON ANOTHER OCCASION WHILE ATTEMPTING TO STOP, THE BRAKES MALFUNCTIONED AS THE VEHICLE CRASHED INTO A BRICK WALL. THE VEHICLE WAS DIAGNOSED BUT THE REPAIRS WERE UNKNOWN. THERE WERE NO INJURIES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.