2000 Dodge Grand Caravan Complaint Log

2000 DODGE GRAND CARAVAN: I SHIFTED THE VEHICLE INTO REVERSE AND IT STARTED TO REVERSE BUT THEN JERKED, PLACED IN PARK, AND AGAIN ATTEMPTED TO REVERSE BUT EXPERIENCED THE SAME RESULTS. PLACED IN NEUTRAL AND ROLLED OUT OF DRIVEWAY INTO STREET AND NOTICED TRANSMISSION FLUID HAD BLOWN, PULLED FORWARD AND PARKED. TOWED TO DEALERSHIP AND THEY ARE TELLING ME THAT THE TRANSMISSION HOUSING CRACKED AND THAT THE REPAIR/REPLACEMENT COST WILL BE $3500.*AK

WHILE DRIVING WITH THE CRUISE CONTROL SET ON 72 MPH VEHICLE ACCELERATED UP TO 94 MPH. CONSUMER DISENGAGED THE CRUISE CONTROL. HOWEVER, VEHICLE CONTINUED TO ACCELERATE. AS A RESULT, CONSUMER TURNED THE VEHICLE OFF, AND TOOK THE KEY OUT OF THE IGNITION. THE VEHICLE FINALLY STOPPED. NO IMPACT REPORTED. *AK

CONSUMER NOTICED OIL ON DRIVEWAY. VEHICLE WAS TAKEN TO DEALERSHIP, AND TECHNICIAN INDICATED TO THE CONSUMER POWER STEERING PUMP RUSTED FROM INSIDE AND NEEDED TO BE REPLACED. AT CONSUMER'S EXPENSE OF $785.00. *AK *TC

TRANSMISSION LINES LEAKED AND WERE TIGHTENED UNDER WARRANTY. TRANSMISSION LINES STARTED LEAKING AGAIN BUT THIS TIME I HAD TO PAY BECAUSE ALL OF A SUDDEN THE LINE WAS FRACTURED DUE TO SOME EXTERNAL CAUSE. TRANSMISSION STUTTERS AND SHIFTS HARD ESPECIALLY BETWEEN 25 AND 35 MPH. STARTED COMPLAINING TO DEALER AROUND 30,000 MILES, OF COURSE WHEN I RETURNED FOR THE 3RD TIME TO COMPLAIN AT JUST OVER 37,000 MILES THEY HAD NO PREVIOUS RECORD IN THEIR COMPUTER SO I HAD TO PAY TO HAVE IT LOOKED AT. THEY STILL INSIST NOTHING IS WRONG AND THE PROBLEM IS GETTING WORSE. THE COOLANT RESERVOIR IS ALWAYS ALMOST EMPTY NO MATTER HOW MUCH I POUR IN. DEALER INSISTS THIS IS NORMAL AND PRESSURE TESTS INDICATE NOTHING IS WRONG.. IF THE SYSTEM IS SEALED WHERE IS ALL OF THE COOLANT GOING?*AK

(1)DRIVING ALONG AT NORMAL HIGHWAY SPEED WHEN WITH NO WARNING VEHICLE SHIFTED INTO "LIMP" MODE. CHECK ENGINE LIGHT CAME ON AND WOULD NOT SHIFT OUT OF 2ND GEAR. VEHICLE HAS BEEN MAINTAINED EXACTLY AS CALLED FOR IN SERVICE MANUAL. (2)TOWED TO REPAIR SHOP AND WAS INFORMED THAT TRANSMISSION NEEDED TO BE REPLACED. COST WOULD BE $2000 TO $2500. INFORMED THAT THE REAL PROBLEM WAS THAT THERE WAS A BACKLOG ON ORDERING A REBUILT TRANSMISSION. WAIT COULD BE AS LONG AS 6 MONTHS. IF THIS IS NOT A SERIOUS PROBLEM, THEN WHY IS THERE SUCH A BACKLOG IN OBTAINING A REPLACEMENT? ALSO AT THE TIME OF PURCHASE I WAS AWARE OF THE PROBLEMS CHRYSLER HAD IN THE PAST WITH CARAVAN TRANSMISSIONS SO I ASKED THE SALESMAN ABOUT THE PROBLEM. WAS INFORMED THAT CHRYSLER HAD FIXED THE PROBLEM. LATER FOUND OUT THAT THEY DIDN'T FIX THE PROBLEM AS THERE ARE STILL AS MANY PROBLEMS AS BEFORE THEY JUST REDUCED THE WARRANTY PERIOD SO THEY WOULDN'T HAVE TO REPAIR AS MANY UNDER WARRANTY. (3)EVERYTHING IS STILL AVAILABLE AS I CAN NOT AFFORD TO PAY FOR REPAIRS BECAUSE I STILL HAVE TO MAKE MY PAYMENTS. *JB

TRANSMISSION FAILURE AT 42,000 MILES. PROBLEMS WITH TRANSMISSION SHUDDER, TSB 18-05-94. I HAD BROUGHT THE TRANSMISSION SHUDDER TO THE DEALERS ATTENTION STARTING AT AROUND 32,000 MILES. DEALER SAID THEY COULD NOT FIND ANYTHING WRONG. THEY RE-FLASHED THE COMPUTER, ETC. VAN WAS BROUGHT BACK TO DEALER TWICE BEFORE 36,000 MILE WARRANTY EXPIRED. BROUGHT THE VAN BACK AT 37,000 MILES TO COMPLAIN AGAIN AND DEALER PROCEEDED TO TELL US THAT THEY HAVE NO RECORDS OF ANY PRIOR COMPLAINT REGARDING THE TRANSMISSION, THEREFORE THEY WOULD HAVE TO CHARGE US TO RE-FLASH THE TRANSMISSION. (I WILL NEVER LOSE OR THROW AWAY ANY WARRANTY RELATED RECEIPTS AGAIN). AFTER GOING BACK AND FORTH AND GETTING NOWHERE WE PAID THE RE-FLASH FEE AND ONCE AGAIN THE THEY TOLD US THERE WAS NOTHING WRONG. THEN AT ABOUT 42,000 MILES THE TRANSMISSION BLEW. THIS AFTER THE DEALER TOLD US ON A MINIMUM OF 4 OCCASIONS THE TRANSMISSION WAS FINE. AFTER SOME "POLITE" NEGOTIATION I GOT THE DEALER TO COVER HALF OF THE $1300.00 REPAIR COST TO REPLACE THE TRANSMISSION PUMP. OF COURSE THEY DIDN'T COVER THE FLATBED & RENTAL CAR EXPENSES. I HAVE NEVER OWNED A CAR THAT I HAVE HAD TO REPAIR OR REPLACE A TRANSMISSION AND I HAD DRIVEN MOST OF THEM WELL OVER 100,000 MILES. I DO NOT UNDERSTAND HOW CHRYSLER CAN GET AWAY WITH THIS. WITH ALL OF THE DISGRUNTLED CHRYSLER CUSTOMERS ON THE INTERNET I CAN'T BELEIVE THE NHTSA ISN'T INVESTIGATING THEIR TRANSMISSIONS. WHO IS PAYING OFF WHO?*AK

WHILE DRIVING IN INCLEMENT WEATHER THE WINDSHIELD WIPERS CAME ON AND OFF ON THEIR OWN INTERMITTENTLY. DEALER WAS AWARE OF THE PROBLEM. *AK

THE SWITCH THAT CONTROLS THE LIGHTING ON THE INSTRUMENT PANEL AND THE DOME LIGHTS WOULD INTERMITTENTLY MAKE A BUZZING NOISE, AND CAUSES THE PANEL LIGHTS TO FLICKER WHILE DRIVING AT NIGHT DURING VARIOUS SPEEDS OF 0-60 MPH. DEALER WAS NOTIFIED.*AK

PROBLEMS WITH VEHICLE'S ALTERNATOR, BATTERY, BRAKES AND ELECTRICAL SYSTEM.*MR THE CONSUMER FEELS THAT THE ELECTRICAL PROBLEM CAUSED THEM THE REPLACE THE BATTERY THREE TIMES AND THE ALTERNATOR TWICE IN FOUR YEARS. THE SERPENTINE BELT BROKE AND LEFT THE DRIVER STRANDED IN RUSH HOUR TRAFFIC. THE BRAKES FAILED WHICH RESULTED IN AN ACCIDENTS. MULTIPLE BRAKE COMPONENTS HAD BEEN REPLACED PRIOR TO THIS ACCIDENT. THE CONSUMER BELIEVES THE VEHICLE IS UNSAFE AND REQUEST REIMBURSEMENT. *NM

CONSUMER NOTICED THAT THE TAIL LIGHTS WERE INOPERATIVE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. *AK

AIR BAG SENSOR LIGHT STAYS ON AND AS A RESULT THE CRUISE CONTROL AND HORN MALFUNCTIONED. CONSUMER WAS CONCERNED THAT THE AIR BAGS WOULD NOT DEPLOY UPON IMPACT. *AK

TRANSMISSION FAILURE @ 105,000 MILES*AK

TENSIONER ASSEMBLY REPLACED 4 TIMES WITHIN 12 MONTH PERIOD. 3 OF WITHIN 60 DAYS. AS A RESULT THE SHAFT AND PULLEY ON THE POWER STEERING WAS BENT REQUIRING REPLACEMENT. DODGE IS AWARE OF THE ISSUE AND PROVIDED A PART TO HOLD THE BELT ONTO THE TENSIONER. IT DID NOT WORK. THE BELT HAS BEEN REPLACED 6 TIMES UNDER 70K MILES. MOPAR PART WARRANTIES HAVE BEEN USED, HOWEVER, $100 DEDUCTIBLES FOR AN EXTENDED WARRANTY HAS BEEN COLLECTED 3 SEPARATE TIMES. FORTUNEATLY, TO DATE, NO INJURIES HAVE OCCURRED.

AIRBAG WARNING LIGHT CAME ON DURING TRIP. CRUISE CONTROL WORKED ONLY INTERMITTENTLY THEN QUIT WORKING COMPLETELY. AIRBAG WARNING LIGHT STAYS ON NOW. *LA

WHILE DRIVING CONSUMER NOTICED THAT SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK

WHILE DRIVING 55 MPH, THE CONSUMER HIT A DEER. THE AIR BAG DID NOT DEPLOY. HOWEVER, THE CONSUMER RECEIVED A RECALL LETTER REGARDING THE CLOCK SPRING. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB

WHILE DRIVING 35 MPH WITHOUT WARNING THE VEHICLE SHIFTED INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THE MECHANIC CAN NOT DUPLICATE THE PROBLEM. *NM *NM

THE CLOCKSPRING AND STEERING COLUMN IN OUR 200 DODGE GRAND CARAVAN HAS BEEN REPLACED SEVERAL TIMES, INCLUDING SEVERAL TIMES UNDER WARRANTY, YET STILL RATTLES AND MAKES NOISES. I HAVE BEEN ADVISED BY THE ZONE OFFICE THAT IT IS INDEED A SAFETY PROBLEM (RELATING TO THE AIRBAG) AND THEY RECOMMEND I CONTINUE TO GET IT FIXED EACH TIME IT BREAKS. *AK

RIGHT REAR TIRE BLOW-OUT. CAP SEPARATION FROM CARCUS. SIDEWALL SHREDDED. SPEED 65 / INTERSTATE TRAVEL / VEHICLE FISHTAILED BUT TO CONTROL / STOP. NO VEHICLES ALONG SIDE AT TIME OF INCIDENT *AK

I STARTED MY 2000 DODGE GRAND CARAVAN AND TURNED ON THE AIR CONDITIONER. I OPENED THE DOORS TO LET THE HEAT OUT AND MY 2 1/2 YEAR OLD SON REACHED INTO THE FRONT SEAT AND PULLED THE SHIFTER INTO DRIVE. THE VAN SHIFTER SHIFTED WITHOUT PUSHING THE BRAKE AND THE VAN RAN INTO MY CHAIN-LINK FENCE. THIS IS A SAETY ISSUE AND I DO NOT THINK IT WAS RECALLED. IF IT DOES NOT GET RECALLED THEN I WILL TRADE IN MY VEHICLE FOR A MORE SAFE ONE. *AK

I JUST PURCHASED MY 2000 DODGE GRAND CARAVAN JULY 26,2003. IN MARCH OF 2004, I GOT INTO MY VAN, STARTED IT UP, AND WHEN I WENT TO BACK UP I HEARD A DING AND MY ABS LIGHT CAME ON AND THEN WENT OFF. FROM THAT POINT ON, THE ABS LIGHT WOULD COME ON AND WHEN IT DID, THE CONTROLS IN THE DASHBOARD WOULD STOP WORKING. I WOULD LOOSE MY ODOMETER, TACHOMETER, GAS GAUGE, SPEEDOMETER, AND GEAR SELECT. I TOOK IT TO A DODGE DEALERSHIP, THEY HAD IT FOR 3 DAYS AND SAID THAT THEY COULD NOT FIND THE PROBLEM. I THEN TOOK IT TO AN AUTOMOTIVE ELECTRICAL SERVICE SHOP, THEY HAVE HAD MY VAN FOR 3 WEEKS AND CAN NOT FIND THE PROBLEM. THEY HAVE SUPPOSEDLY CALLED DODGE AND DODGE IS NOT HELPING THEM. THEY RECOMMEND US TAKING IT BACK TO A DODGE DEALERSHIP AGAIN. OBVIOUSLY THERE IS A PROBLEM WITH THE VAN AND NO ONE CAN FIND IT AND I CAN NOT DRIVE THE VAN SAFELY WITHOUT THIS PROBLEM BEING FIXED.

I BOUGHT THE VEHICLE IN AUGUST 2002 WITH 15250 MILES. HAD THE VEHICLE IN FOR WARRANTY REPAIRS ON 12/2002, 1/2003, 3/2003, 4/2003, 5/2003 - 6/2003, AGAIN 6/2003, 12/2003, 3/2004 MOTOR BLEW. VEHICLE HAS 45,000 MILES AND A BLOWN MOTOR. DODGE REFUSES TO REPAIR THE VEHICLE. THEY TELL ME ITS DUE TO LACK OF MAINTENANCE AND THEN FAILED TO ASK ME FOR MAINTENANCE RECORDS. THE SERVICE DEALERSHIP IS GATHERING MY SERVICE RECORDS TO PRESENT TO THE DISTRICT MANAGER TO TRY TO CHANGE HIS MIND. VEHICLE IS A LEMON BUT BECAUSE OF THE MILEAGE, FAILS TO FALL UNDER THE LEMON LAW. DODGE WANTS ME TO PAY $5500 FOR A NEW MOTOR. DON'T THINK I SHOULD BASED ON THE VEHICLE HISTORY. PLEASE HELP!!! *JB

MY WIFE WAS INVOLVED IN AN ACCIDENT ON A 4 LANE ROAD AND WAS GOING APPROXIMATELY 40-45 MPH WHEN SHE HIT ANOTHER VEHICLE WITH ALMOST NO BRAKING INVOLVED. NEITHER THE DRIVE OR PASSENGER AIRBAG DEPLOYED. THIS WAS A MAJOR SELLING POINT WHEN WE PURCHASED THIS VEHICLE SINCE WE WOULD BE USING IT TO TRANSPORT OUR FAMILY. IF THESE DO NOT WORK THEN THE CHRYSLER CORPORATION SHOULD DO EVERYTHING TO THE BEST OF IT'S ABILITY TO ENSURE THAT ANYONE THAT BUYS THEIR PRODUCTS SHOULD GET WHAT THEY HAVE PAID FOR. *JB

I HAVE A 2000 DODGE GRAND CARAVAN. I AM QUITE CERTAIN MY CLOCKSPRING HAS BROKEN AND MY AIRBAG LIGHT STAYS LIT ALL THE TIME, AND MY HORN AND CRUISE CONTROL DOES NOT WORK.*AK I BELIEVE CHRYSLER HAS NOT ISSUED A RECALL FOR THE 2000 MODEL, BUT ONLY FOR THE 1996-1998 MODELS. YET SEARCHING THE WEB REVEALS MANY, MANY PROBLEMS WITH THE 2000 MODELS AS WELL. THIS IS A SAFEY ISSUE CAUSES BY CHRYSLER'S EQUIPPMENT AND SHOULD BE A PROVIDED FREE REPAIR. CHRYSLER DOES NOT OFFER TO REPAIR IT FOR FREE. I AM CURRENTLY OUT OF MY PRINTING CAREER AND AM HAVING DIFFICULTY FINDING WORK AGAIN, SO THE $250 PLUS TO HAVE THIS REPAIRED IS A HEAVY LOAD AT THIS TIME. CHRYSLER SHOULD TAKE CARE OF THIS FOR ALL THE 1999 AND 2000 MODELS AS WELL. I KNOW THE NHTSA IS INVESTIGATING THIS, BUT WITH HUNDREDS OF COMPLAINS ALREADY FILED, HOW MUCH MORE INFORMATION DOES IT NEED TO ACT? I DONT KNOW THE PROCESS, BUT WHAT SHOULD I DO NOW? THIS IS A SAFTEY ISSUE, AND THIS IS OUR FAMILIY VEHICLE. PLUS, THE ANNUAL INSPECTION IS COMING UP IN LESS THAN 4 MONTHS, AND IT WILL NOT PASS WITHOUT THE HORN AND CRUISE AND AIRBAG BROKEN. THANK YOU FOR ANY INFORMATION AND ADVICE YOU CAN GIVE ME. THANKS AGAIN! JOHN CALOGRIDES

WHILE DRIVING, SUDDENLY THERE WAS A LOUD CLANGING NOISE FROM THE TRANSMISSION THEN THE VAN STOPPED ACCELERATING. THE VAN WAS TOWED TO A DEALERSHIP. THE DEALERSHIP INDICATED THAT THE DIFFERENTIAL PIN BROKE IN HALF AND WENT THROUGH THE TRANSMISSION AND CREATED A HOLE . THE CAUSE OF THE DIFFERENTIAL PIN BREAKING HAD NOT BEEN DETERMINED. *JB

WHILE DRIVING 60 MPH TRANSMISSION LOCKED UP. CONSUMER WAS FORCED TO PULL OVER. CONSUMER HAD THE VEHICLE TOWED TO DEALER, BUT DEALER WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK

I RECENTLY PURCHASED MY VAN USED, AND HAVE HAD THE FOLLOWING PROBLEMS WITH IT..THE AUTOMATIC DOOR LOOKS WORK WHEN THEY WANT TO. I HAVE HAD MY CHILDS CARE SEAT COME UNBUCKLED FROM THE MIDDLE BENCH SEAT BEFORE. MY BRAKE LIGHTS COME ON WHEN THEY WANT TO AND STAY ON, IN THE MIDDLE OF THE NIGHT YOU WILL GET UP AND FIND THE BRAKE LIGHTS HAVE COME ON FOR NO REASON. THE LASTEST PROBLEM IS WHEN YOU OPEN A DOOR ON THE VAN, THE OPEN DOOR LIGHT COMES ON AND MY LOW GAS LIGHT COMES ON AND MAKES ITS WARNING TONE AND MY FUEL GAUGE GOES TO EMPTY. WHEN YOU CLOSE THE DOOR AND THE WARNING LIGHTS GO OFF AND MY FUEL GAUGE RETURNS TO FULL.*AK

ON FEBRUARY 8, 2004, HERMAN LINO, CO OWNER OF CAR, CALLED ME TO REPORT SOME TROUBLE WITH THE DODGE CARAVAN. THE RED LIGHT CAME ON AND THE CRUISE CONTROL LIGHT ALSO CAME ON. HE PULLED OVER TO THE SIDE AND FELT THAT THE ENGINE WAS WARM. HE OPENED THE HOOD AND SAW SOME SMOKE WHICH HE THOUGHT MAY HAVE BEEN FROM AN OVERHEATED ENGINE. I TOLD HIM, BY PHONE, TO ADD SOME COOLANT TO THE RADIATOR. HE PURCHASED A CONTAINER BUT THE RADIATOR ONLY TOOK 1/2 OF THE CONTAINER. AFTER A WHILE, THE RED LIGHT AND CRUISE LIGHT WENT OFF SO HE STARTED THE CAR TO DRIVE HOME WHICH WAS ABOUT 2 MILES AWAY. AS HE ASCENDED A SLIGHT INCLINE, HE SAW SMOKE COMING OUT OF BOTH SIDES OF THE HOOD, MORE FROM THE DRIVER'S SIDE. HE IMMEDIATELY STOPPED THE CAR, TURNED OFF THE ENGINE AND STEPPED OUT TO THE FRONT OF THE CAR. HE OPENED THE HOOD AND SOMETHING IMMEDIATELY BURST INTO FLAME. THE FLAME WAS ABOUT 5-10 FT HIGH. HERMAN SAID IT LOOKED LIKE A HOUSE ON FIRE. HE STEPPED BACK WHEN ANOTHER EXPLOSION ERUPTED. POLICE AND FIREMEN CONVERGED ON T HE SCENE AND AFTER THINGS COOLED DOWN, AN INSPECTION WAS MADE. A REPORT FROM THE FIRE DEPT WAS ISSUED. THE FIRE ERUPTED ABOUT 8PM. THE CAR WAS TOWED TO ACE TOWING ABOUT 5 MILES AWAY FROM THE SCENE THE CAR HAD LESS THAN 15,000 MILES, IS IN GOOD SHAPE AND HAD REGULAR SERVICE AT THE DODGE DEALER. THE ENTIRE ENGINE WAS BURNED AND NEEDS REPLACEMENT. THERE'S A LARGE HOLE IN THE WINDSHIELD WHEN THE FIRE ENTERED THE VEHICLE. TOP OF THE DASHBOARD SUSTAINED MELTING AND DAMAGE. FRONT SEATS, UPHOLSTERY INCURRED LITTLE DAMAGE. THE CEILING OF THE VAN SHOWS SOOT MARKS. THIS VEHICLE HAD IT'S ORIGINAL BATTERY. THERE WAS ONLY ONE DRIVER . OWNERS HAD NO OTC COVERAGE. PLEASE TELL ME WHAT I NEED TO DO TO GET SOME ASSISTANCE TO REPLACE OR REPAIR THE CAR. IT IS AN IMS VEHICLE. IT APPEARS THAT IT IS A COMPANY DEFECT. I HAVE THE CAR HERE ON MY PREMISES. MRS. P. CAINDEC. *AK

THERE WAS A FIRE UNDER THE HOOD WHICH CAUSED 2 EXPLOSIONS. THE FIRST EXPLOSION APPEARS TO HAVE BEEN AN ELECTRICAL FIRE. THE SECOND EXPLOSION WAS IN THE GAS OR FUEL LINE. THE ENTIRE ENGINE AREA WAS BURNED AND THE FIRE CRACKED THE WINDSHIELD AND STARTED MOVING INTO THE FRONT OF THE CAR. NO ONE WAS HURT. THE CAR WAS DETERMINED TO BE A TOTAL LOSS. NO REPAIRS WERE MADE. THIS IS A CLAIM TO REPLACE OR REPAIR THE CAR. POLICE AND FIREMEN WERE CALLED TO THE FIRE. FIRE REPORT WAS MADE.*AK

I OWN A 2000 DODGE CARAVAN. I RECENTLY HAD TO REPLACE A FAULTY CLOCK SPRING. THIS IS SOMETHING THAT HAS BEEN RECALLED ON EARLIER MODELS AND WAS PREVIOUSLY UNDER LIFETIME WARRANTY. I HAVE 53,000 MILES ON THE CAR AND DO NOT FEEL THIS SHOULD HAVE BEEN DEFECTIVE. *JB

ALL THE SEALS AND GASKETS ON THE TRANSMISSION WORE OUT AND CAUSED LEAKS. *NM THE TRANSMISSION FAILED LESS THAN A YEAR LATER AFTER THE SEALS AND GASKETS WERE REPLACED. *JB FLUID WAS LEAKING FROM THE TRANSMISSION. *TC

FRONT DOME LIGHTS ON EITHER SIDE OF THE ON BOARD COMPUTER ARE FLASHING ON AND OFF DURING DOOR OPEN CONDITION. WHEN EITHER LAMP IS PRESSED INTO ITS ON POSITION IT STAYS ON. *LA

AT 41,000 MILES SUFFERED TOTAL TRANSMISSION FAILURE W/ NO WARNING. VEH WOULD BUCK WHEN SHIFTED INTO REVERSE, AS WELL AS FORWARD GEARS. BROUGHT TO DEALERSHIP AND WAS TOLD IT WAS A FAILED DIFFERENTIAL, NEEDED TOTAL REPLACEMENT AND WAS NOT COVERED UNDER WARRANTY. (THIS VAN IS 10 DAYS/ 5000 MILES BEYOND THE WARRANTY PERIOD). WE HAD A PREVIOUS PROBLEM OF TRANS FLUID LEAKAGE WHICH WAS REPAIRED APPROX A YEAR AGO, AND WE HAVE FOLLOWED THE RECCOMENDED SERVICE SCHEDULE. THIS TIME AROUND THE REPAIR TOTALED $1900.

SERPENTINE BELT KEEPS SLIPPING OFF THE MAIN DRIVE.. HAVE HAD INTO THE SHOP 4TIMES FOR SAME PROBLEM. DEALER SAID IT IS A MOISTURE/SNOW HITTING THE BELT OFF.*AK

TRANSAXLE PIN SLIPPED OUT OF POSITION AND RIPPED TRANSMISSION CASE OPEN. TRANSMISION WAS DESTROYED. FLUID DRAINED OUT IN LOCAL DRIVEWAY. EALERSHIP SAYS WILL COST $3,100 TO $3,400 TO REPLACE TRANSMISION WITH, NOT A NEW ONE, BUT A CHRYSLER REBUILT TRANSMISION.*AK ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 3 YEARS OLD ... 71,000 MILES ... WHEN TRANNY BUSTED. DEALERSHIP PREFORMED $150.00 POWERFLUSH TO TRANSMISION 1 1/2 YEARS AGO WITH SUPERIOR FLUID THAT WAS AVERT ANY PROBLEMS DUE TO ORIGINAL EQUIPMENT FLUID NOT RECOMENDED BECAUSE OF NOT BEING GOOD ENOUGH. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ AMY WHITFORD STOPPED VAN IN THE MIDDLE OF THE ROAD WHEN SHE THOUGHT SHE HIT SOMETHING (THE NOISE OF THE TRANSMISION PIN BREAKING THROUGH THE CASE) AND GOT OUT IN TRAFFIC WALKING AROUND VEHICLE WITH 3 YOUNG CHILDREN INSIDE. SHE NOTICED FLUID ON GROUND AND PULLED INTO NEAREST DRIVEWAY, WHERE REMAINDER OF FLUID RAN OUT. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ I AM OUTRAGE TO FIND THAT THOUSANDS OF THESE EXACT FALURES HAPPEN WITH THESE CHRYSLER AUTOMATIC TRANSMISIONS AND CONTINUE. THE CONSUMER PAYS THE $3,300 PRICE FOR THESE KNOWN DEFECTS AFTER THEY TEAR THE TRANSMISION APART. THESE FAILURES ARE DANGEROUS AND ONLY IGNORED BECAUSE IT WILL COST THE MANUFACTURER INSTEAD OF ME. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ CHRYSLER HAS MADE A BLUNDER HERE AND WANTS ME TO PAY FOR IT. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ CAMERON R. WHITFORD ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ WHITFORDCR@BLUEFROG.COM PLEASE EMAIL WITH ANY ASSISTANCE. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ HOW DO I GET CHRYSLER TO OWN UP TO THIS CUSTOMER NIGHTMARE. I WILL DO ANYTHING!

THE LENS COVER FOR THE VEHICLE HEADLIGHTS ARE DISCOLORING. THIS CONDITION HAS CAUSED POOR VISIBILITY WHEN DRIVING AT NIGHT AND EVEN WHEN USING THE HIGH BEAM LIGHTS. THE DEALER WAS NOTIFIED AND INFORMED CONSUMER THAT THE PART WAS NOT COVERED UNDER A MANUFACTURERS RECALL. PLEASE PROVIDE ANY FURTHER INFORMATION. *NM

I LIKE TO FILE A COMPLAINT REGARDING 2000 DODGE GRAND CARAVAN. THIS VEHICLE HAS EXPERIENCED THE SAME PROBLEM OTHER OWNERS HAVE COMPLAINED ABOUT REGARDING THE HORN AND AIR BAG NOT FUNCTIONING DUE TO A DEFECTIVE CLOCKSPRING HARNESS. CHRYSLER HAS REFUSED TO RECALL THIS COMPONENT OR ACKNOWLEDGE THIS AS A SAFETY ISSUE OTHER THAN SAYING IT SHOULD BE FIXED. MOST MINI-VAN OWNERS TRANSPORT FAMILIES IN THESE VEHICLES AND IT IS A SHAME THAT CHRYSLER WON'T DO ANYTHING ABOUT IT. *LA

LAST NIGHT MY TRANSMISSION BLEW UP FOR THE 2ND TIME. THE FIRST TIME THE VAN WAS A YEAR OLD. THIS TIME I AM PAST MY WARRANTY, BUT THE BRAKES LOCKED UP ON ME & 2 OF MY CHILDREN ALMOST ENDED UP IN THE POMPTON WATER FALLS. THE DEALERSHIP AND MANUFACTURER BASICALLY TOLD ME "OH WELL--YOUR ON YOUR OWN." THIS SHOULD NOT HAVE HAPPENED TWICE IN THREE YEARS.. THIS IS A DANGEROUS SITUATION AND I HOPE YOU CAN HELP PREVENT THIS FROM HAPPENING TO OTHERS... MY VAN WAS METICULOUSLY CARED FOR... THIS SHOULD NOT HAVE HAPPENED!! THANK YOU FOR ANY HELP YOU CAN GIVE ME.. *LA

VEHICLE CAN BE PUT INTO GEAR WITHOUT THE BRAKE PEDAL BEING DEPRESSED . CONSUMER'S CHILD WAS ABLE TO PUT THE VEHICLE IN GEAR, ALMOST CAUSING AN ACCIDENT WHILE PARKED IN DRIVEWAY.*AK

CONSUMER RECEIVED RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING FAILURE FROM THE MANUFACTURER. HOWEVER, 1 YEAR AGO VEHICLE WAS IN AN ACCIDENT. VEHICLE WAS TOTALED. ALSO, UPON IMPACT, AIR BAGS DID NOT DEPLOY.*AK

WATER WAS LEAKING THROUGH THE WINDSHIELD ON PASSENGER'S SIDE. DEALER WON'T ADMIT IT WAS A DEFECTIVE WINDSHIELD. *AK

WHILE BRAKING AT VARIOUS SPEEDS THERE WAS A CRACK INSIDE THE FRONT MASTER BRAKE CYLINDER. WHEN BRAKES WERE DEPRESSED BRAKE PEDAL WOULD GO TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. *AK

WHILE DRIVING AT 45 MPH SERPENTINE BROKE. THIS IS THE FOURTH TIME SUCH AN OCCURANCE HAS HAPPENED WITH COMPONENTS RELATED TO THIS SYSTEM. EACH REPAIR AVERAGES 250-300 DOLLARS. THIS POSES A RISK TO US AS AS A FAMILY AS THE VEHICLE FAILS WITHOUT WARNING, IN A HIGHWAY THIS COULD PROVE DISASTROUS. *AK

WHILE DRIVING 35 MPH IN THE RAIN CONSUMER NOTICED THAT CHECK ENGINE LIGHT CAME ON. A FEW SECONDS LATER VEHICLE LOST CONTROL, AND CONSUMER NEARLY HAD AN ACCIDENT. VEHICLE WAS TOWED TO A DEALER, WHO FOUND THAT THE SERPENTINE BELT HAD SLIPPED OUT OF THE PULLEYS. *AK

HORN BLOWING WHILE NO ONE IS IN THE VAN. *JB

2000 DODGE GRAND CARAVAN SPORT PURCHASED NEW JAN 26, 2000; WELL MAINTAINED WITH 30,000 MILE WARRANTY MAINTENANCE PERFORMED; TRANSMISSION FAILED AT 41, 343 MILES WITH NO WARNING; REQUIRED TOTAL OVERHAUL. NO NEW TRANSMISSION AVAILABLE; NO REBUILT TRANSMISSION AVAILABLE IN US WITH A BACKLOG OF AROUND 275 AWAITING DELIVERY. AS A RESULT , TRANSMISSION HAD TO BE LOCALLY REBUILT AND THE VEHICLE WAS OUT OF SERVICE FOR 10 DAYS. FAILURE OCCURRED 671 MILES FROM HOME CAUSING GREAT PERSONAL INCONVENIENCE AND EXPENSE. *LA

SERPINTINE BELT TENSIONER BROKE ON 2000 DODGE GRAND CARAVAN REQUIRING VEHICLE TO BE TOWED TO DEALER FOR REPAIRS.

TRANSMISSION FLUID LEAKING FROM TRANSMISSION PAN SEAL AT 24000 MILES.*AK

MY INFINITY RADIO SYSTEM STARTED LOSING ITS TIME AND WHEN I SHUT THE CAR OFF IT SHUT THE RADIO AND THE NEXT THING I KNEW THE RADIO/CD/CASSETTE PLAYER WAS DEAD WITH A CD STILL IN IT. I BROUGHT IT TO MY MECHANIC WHO SAID WITH THIS MAKE/MODEL AND YEAR VAN THIS WAS VERY COMMON FOR THE RADIO TO DIE. HE SAID THEY HAD NUMOROUS PEOPLE COMPLAIN AND HAVE TO BUY NEW RADIOS. THIS IS A 3 YR OLD VAN I SHOULD NOT HAVE TO BE REPLACING THE RADIO IN IT. OF COURSE I CANNOT EVEN GET A COMPARABLE SYSTEM WITHOUT SPENDING AT LEAST $350.00 I THINK IF THIS IS HAPPENING TO DODGE GRAND CARAVANS A LOT THEN THERE SHOULD BE A RECALL AND THE MANUFACTURER SHOULD REPLACE THE SYSTEM.*AK

AC FAILED COOLING. UNIT HAS LOST ITS FREON CHARGE. UNIT WAS RECHARDEG AND DYE INSTALLED TO LOCATE LEAK. LEAK WAS FOUNG IN FRONT EVAPORATOR. WAS ADVISED CORE LEAK, NOT A COPPER TO ALUM JOINT, BUT THROUGH ALUMINUM PART OF CORE. APPEARED TO BE DETERIORATED BY ACID. OTHER INVOLVES THREE FAILURES ON BATTERY ON THIS VEHICLE. THE ORIGINAL, A REPLACEMENT INSTALLED IN OCT 2001 AND THAT FAILED THIS JULY 2003.