NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Dodge Grand Caravan. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
I just bought a 2002 Dodge Grand caravan. I have noticed the seat belts do not lock when I installed the car seat and pulled the seat belt to lock the car seat in place it will not work which makes the car seat tip and fall every direction. I tried every seat in van to see if the lock and they do not unless the car is started if you pull it down fast it locks but not when it's off and will not stay locked. Speedometer and gas gage quit working.
I was driving down highway 60 when my van backfired. I thought it was a blown tire & started pulling off the highway. When pulling off the highway I noticed the orange glare off the side rails on the highway. That's when I realized that the van had caught on fire under the hood. Once I pulled over I had a friend call 911 to report my van on fire while I tried to open the hood & put the fire out. The hood was to hot to open so I grabbed everything I could from my van & stayed clear of it until the Arizona fire dept & Arizona highway patrol came. All my information was taken by the Arizona highway patrol. I was told that my van will be at J&S Towing & that my friends & i can leave the scene.
The contact owns a 2002 Dodge Grand Caravan. The contact stated that the heater blower had become inoperable and upon inspection, it was discovered that the heater blower wiring harness was burnt and the wires were melted together. The cause of the failure was not determined. The vehicle was not yet repaired. The local dealer and manufacturer were not yet contacted. The failure mileage was 185,000.
MY VAN,2002 DODGE GRAND CARAVAN, RANDOMLY STALLS WHILE DRIVING DOWN THE STREET/ROAD WHETHER ON STRAIGHT ROAD OR A CURVE, OR WITH A FULL TANK OF GAS OR LESS,GAS SEEMS TO BE IRRELEVANT . AFTER STALLING WILL NOT RESTART. I HAVE REPLACED ALL MINI-FUSES,BATTERY, STARTER,AND STILL WILL STALL. SOMETIMES WHILE DRIVING ABOVE 25 MPH WHILE STILL MOVING IT WILL RESTART ON ITS OWN. THIS IS A HUGE SAFETY ISSUE.
Every time I go Though a small puddle rain or snow 10 to 30 mph I loose power steering and have a battery light pop on I have to pull over turn off van and restart sometime it goes back to normal
AIR BAG FAILURE REPORTED TO DODGE IN 2003 AND MANY ATTEMPTS TO HAVE IT FIXED HAVE FAILED. CODE SAYS PASSANGER AIR BAG DEFECTIVE AND AIR BAG LIGHT COMES ON. IN MANY YEARS THE DEALER HAS NOT FIXED THE PROBLEM. THEY SIMPLY RESET THE CODE TO TURN THE LIGHT OFF AND LATER IT COMES BACK ON. THE FIRST REPORTED FAILURES WERE UNDER THE WARRANTY. THEN THEY CHARGE $ 100.00 TO TURN THE LIGHT AND THIS HAS HAPPENED OVER 10 TIMES IN THE PAST YEARS. THIS IS A MANUFACTURING PROBLEM (NOT A WEAR ITEM) AND SHOULD BE FIXED UNDER THE WARRANTY. THE DEALER NOW WANTS OVER A 1,000 TO REMOVE THE DASH ASM JUSTR TO DETERMINE IF IT IS A WIRING, CONNECTION PROBLEM OR IF THE AIR BAG IS ACTUALLY BAD. I HAVE ALL THE SERVICE RECORDS VERIFYING MY CLAIM.
CLOGGED CATALYTIC CONVERTER CAUSING POWER LOSS WHILE DRIVING ON HIGHWAY
STRONG FUEL SMELL ENTERING THE CABIN AT LOW SPEED OR IDLE COMING FROM VEHICLE WHEN RUNNING.
THE AIRBAG LIGHT COMES ON EACH TIME I START THE ENGINE AND STAYS ON .
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. WHILE DRIVING IN RAIN OR SNOW BETWEEN APPROXIMATELY 20 TO 70 MILES PER HOUR, THE SERPENTINE BELT SLIPPED OFF THE PULLEY AND THE POWER STEERING ABILITY WAS REDUCED. ALSO, THE BATTERY INDICATOR ILLUMINATED AFTER THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY THE DESIGN OF THE VEHICLE, AND THERE WAS NO REMEDY. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
LEAKING FUEL RAIL CAP 2002 DODGE CARAVAN IS LEAKING GAS ALL OVER THE SPARK PLUGS ENGINE AND ELECTRICAL PARTS WHEN 1ST TURNING THE VEHICLE ON IN THE MORNING.
DODGE GRAND CARAVAN SPORT. HAS REAR AXEL CRAKED. THIS PROBLEM CAN PUT THE VEHICLE USAFE ON THE ROAD, AND ALSO CAUSE DEATH OR INJURY.
MY STEERING WHEEL ACTS UP WHEN IT RAINS OUTSIDE MAKES IT HARD TO STEER MY LEFT SIDE SPEAKERS WENT OUT THE TAPE DECKS NEVER WORKED ON MY VAN MY DRIVER SIDE WINDOW GOES DOWN BUT SEEMS TO HAVE DIFFICULT GOING UP MY SLIDING DOORS SEEM TO HAVE DIFFICULTIES AT TIMES THE RIGHT SIDE NEVER OPENS
I PARKED MY MINI VAN @ 3:00 PM STAURDAY-22-2015 ON 115 STREET BEFORE MYRTLE AV RICHMOND HILL QUEENS NEW YORK, SUNDAY 6:00 AM I CAME HOME AND DECIDED TO CHECK ON MY CAR IF SOMEBODY HAD BROKEN-IN/STEEL MY 3 PEACE TOOL BOX BUT MY CAR HAD DISSAPEARED, I SAW BROKEN DRIVER SIDE GLASS ON THE GOUND AND CALL COPS RIGHT AWAY.
I ROLLED INTO THE WOMAN IN FRONT OF ME AND MY AIRBAGS DEPLOYED. THERE WAS NO DAMAGE TO EITHER CAR EXCEPT FOR THE AIRBAGS. THE DRIVER AIRBAG SMACKED ME IN THE FACE AND CHEST AND THUMB. I WAS ONLY GOING ABOUT 3 MPH BECAUSE I HAD STOPPED AND THE WOMAN IN FRONT OF ME HAD STOPPED AND WE WERE BOTH GOING FORWARD TO MERGE INTO TRAFFIC AT A REALLY SLOW SPEED. I ROLLED INTO HER AND A SECOND OR TWO LATER THE AIRBAG DEPLOYED. UPDATED 12/03/15*LJ *CN
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TROUBLE CODE DETECTED THAT THE FRONT PASSENGER SIDE SEAT BELT PRETENSIONER WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
I WAS DRIVING WHEN MY CAR JUST TURN OFF,I TURN BACK ON WHIT NO PROBLEM AND TIME LATER PASSES AGAIN,SOMETIMES TURN OFF 2 OR 3 TIMES A DAY AND SOMETIMES WORK FINE, THE COMPUTER SHOWS NO CODE, AND I CHANGE MANY THING TRYING TO FIX IT, SPARK PLUGS, RELAY FUEL PUMP, SPARK PLUG WIRES, RELAY STARTER. I WENT WHIT THE MECHANIC FOR CHECK THE FUEL PUMP AND IS GOOD. DON'T KNOW WHAT ELSE TO DO. I HOPE YOU CAN HELP ME. THANKS. *TR
WE HAVE BEEN SMELLING THE SMELL OF GAS FOR AWHILE, TODAY IT GOT ALOT STRONGER,WE HAD JUST PUT GAS IN THE VAN AND WE THOUGHT MAY SOME HAD GOTTEN SPILLED ON THE OUTSIDE. WHEN WE STOPPED TO WASH IT I LOOKED UNDERNEATH AND SAW A HUGE PUDDLE OF GAS FORMING ON THE GROUND. COME TO FIND OUT THERE HAD BEEN A RECALL IN OCTOBER 2002. LOOKED ON MY CARFAX AND IT DOESNT LIST THAT AS BEING REPAIRED. WE COULD HAVE BEEN KILLED. *TR
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY AND THE CRUISE CONTROL MALFUNCTIONED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 203,000.
THE DATE AND MILEAGE ARE APPROXIMATE, BUT THIS HAS BEEN HAPPENING SINCE LAST FALL (2014). WHEN PLACING THE KEY IN THE ACC POSITION EVERYTHING WORKS. AFTER STARTING THE MOTOR, MANY TIMES THE WIPERS, RADIO, POWER WINDOWS AND INTERNAL FAN WILL NOT COME ON FOR AS LITTLE AS A FEW SECONDS OR AS LONG AS AN HOUR. IT DOES NOT TO ALWAYS HAPPEN, BUT VERY FREQUENTLY IT DOES. IT SOMETIMES SEEMS TO BE WEATHER RELATED... HEAT, COLD, RAINING OR SNOWING WHEN THIS HAPPENS. THE DANGER IS SHUTTING THE VEHICLE OFF ESPECIALLY ON A RAINY/SNOWY DAY, BEING AWAY FROM HOME AND THE WIPERS WILL NOT WORK WHEN RE-STARTING THE VEHICLE. I HAVE HAD THE FUSE AND COMPUTER UNITS CHANGED (TOTAL FUSE POWER BOX REPLACED NEW ABOUT 1-1/2 YEARS AGO WHICH I WAS TOLD WAS AN UPGRADED BETTER SEALED UNIT AND THE COMPUTER ATTACHED IN FRONT OF IT REPLACED WITH A USED ONE ABOUT 1 MONTH AGO) BUT THE PROBLEM STILL EXISTS. IT IS MY OPINION THIS IS A DANGEROUS SAFETY ISSUE SINCE IT CONCERNS THE WIPERS NOT ABLE TO WORK. I KNOW WHICH FUSE OPERATES THEM AND HAVE TRIED REPLACING IT, BUT THIS IS NOT THE PROBLEM. THE PROBLEM IS, IT WILL NOT CLICK ON UNTIL WHAT EVER IS CAUSING IT NOT TO DECIDES TO LET IT COME ON. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD BE ADDRESSED BY DODGE AND NOT BE AN EXPENSE TO MYSELF OR ANY OTHER OWNER WHO HAS THIS PROBLEM. THANK YOU FOR HEARING MY GRIEVANCE. *TR
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT SMOKE APPEARED FROM THE SIDE MIRROR POWER SWITCH. THE PANEL MELTED ALTHOUGH NO FLAMES WERE PRESENT. IN ADDITION, THE HORN FAILED TO ACTIVATE WHEN DEPRESSED. THE CONTACT REPLACED THE POWER SWITCH, BUT THE HORN WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 137,700.
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
REAL AXLE RUSTED OUT ON RIGHT SIDE CAUSING THE WHEEL BRAKE LOOSE IN MY DRIVEWAY AS I PULLED IN AFTER GOING OVER A BUMP IN MY DRIVEWAY AS I CAME TO A STOP I HAD IT REPAIRED AT A COST NEAR $800 I CAN NOT ACCESS RECORDS AT THIS BUT COULD IF NECESSARY
ON 12/24/1, ON A SMOOTH ROAD, A WARNING BELL SOUNDED AND THE AIRBAG WARNING LIGHT CAME ON. THE WARNING LIGHT STAYED ON FOR THE NEXT COUPLE OF HOURS. THEN, THE LIGHT WENT OFF AND STAYED OFF. THE NEXT TIME THE VEHICLE WAS DRIVEN, THE SAME THING HAPPENED, ONLY THIS TIME THE AIRBAG WARNING LIGHT CAME ON AND OFF INTERMITTENTLY WITH NO RELATION TO SPEED, TURNING, BREAKING, BUMPY ROAD, ETC. *TR
WHENEVER IT RAINS, IN PORTLAND OREGON, THAT IS ALL THE TIME, THE POWER STEERING GOES OUT. YOU CAN HEAR THE BELT SLIPPING AND ALL THE ELECTRICAL WARNINGS GO ON. THIS IS AN ACCIDENT WAITING TO HAPPEN. DUE TO THE DANGERS OF THIS PROBLEM, WE WILL NOT DRIVE THIS VEHICLE WHEN IT IS OR HAS BEEN RAINING. *TR
AIR BAG LIGHT STAYS ON, WHEN I USE TURN SIGNAL TO TURN LEFT THE RIGHT ONE COMES ON AND VICE VERSA, ONE HEAD LIGHT WILL COME ON AND AFTER A WHILE THE OTHER ONE WILL TURN ITSELF ON, WENT OUT ONE NIGHT TO EAT AND WHEN ENTERING THE VAN WITH THE AUTOMATIC UNLOCK KEY THE SECURITY ALARM WENT OFF NOTHING WORKED WHAT WE DID SO WE HAD TO UNHOOK THE BATTERY FOR 20 MINS. I WAS TOLD THAT WEIRD THINGS HAPPEN WHEN THE CLOCK SPRING GOES BAD. I WAS TOLD THAT ALL 2002 DODGE GRAND CARAVAN'S HAD RECALLS ON THE CLOCK SPRING AND WHEN I CALLED THE DODGE DEALER CLOSE TO ME I WAS TOLD MY VIN WASN'T IN THE SYSTEM AND THEY REFUSED TO REPAIR THE PROBLEM. *TR
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING ASSIST, FOLLOWED BY THE ILLUMINATION OF THE BATTERY WARNING INDICATOR. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED WHENEVER THE CONTACT DROVE OVER A PUDDLE OF WATER DURING RAINY WEATHER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE SERPENTINE BELT DETACHED FROM THE ALTERNATOR AND THE COOLING SYSTEM FAN. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT NOTICED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC DETECTED A LEAK IN THE FUEL SYSTEM. THE MECHANIC STATED THE FUEL TANK WAS COLLAPSING AND EXPANDING. THE MECHANIC REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THERE WAS A MANUFACTURER'S RECALL IN EFFECT, BUT THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT ALSO NOTICED THE SPEEDOMETER WAS NOT PROVIDING A READING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
OUR 2002 DODGE GRAND CARAVAN WITH A 3.8 AWD BEGAN CUTTING OUT ON ACCELERATION AND AT INTERSECTIONS RECENTLY. CURRENTLY IT WILL DIE 3 OR 4 TIMES IN A HALF A MILE WHEN IT IS COLD. THIS CONDITION HAS NEARLY CAUSED AN ACCIDENT ON MULTIPLE OCCASIONS AS THE CAR WILL STOP IN THE MIDDLE OF AN INTERSECTION WITH OUT WARNING. NO CEL IS PRESENT ALL MAINTENANCE IS UP TO SCHEDULE. FUEL FILTER,SPARK PLUGS, WIRES,AIR FILTER,CLEANED THROTTLE BODY. DEALER HAS NO IDEA WHAT IT CAN BE. THIS IS NOT A SAFE CAR AND SHOULD BE RECALLED DUE TO THIS DANGEROUS FLAW. *TR
VAN WAS SITTING IN THE DRIVEWAY WHEN I TRIED TO OPEN THE PASSENGER SIDE SLIDING DOOR. DOOR WILL NOT UNLOCK BY PULLING UP ON THE ACTUAL LOCK OR VIA THE POWER DOOR SWITCH. IT'S NOT A POWER SLIDING DOOR. THOUGHT THIS WAS AN ISOLATED INCIDENT WHEN I LOOKED ONLINE AND SAW MANY, MANY OTHER FOLKS HAVE THE SAME PROBLEM. *TR
I HAVE A 2002 DODGE GRAND CARAVAN ON ABOUT 8/11 THE CHECK ENGINE LIGHT CAM ON AND SMOKE AND RAW FUEL WERE COMING OUT OF THE EXHAUST. I IMMEDIATELY SHUT DOWN AND BEGAN TO DIAGNOSE THE PROBLEM. I FOUND THE WIRING HARNESS ON THE INJECTOR FUEL RAIL TO BE FAULTY. THE HARNESS IS ROUTED AROUND THE IGNITION COIL DIRECTLY OVER THE EXHAUST PIPE. THE INSULATION HAD BROKE DOWN OVER TIME FROM HEAT AND BARE WIRES WERE TOUCHING EACH OTHER. THE RESULT IS A POTENTIAL FIRE HAZARD. THE END RESULT WAS ALSO A RUINED PCM. THE INJECTOR WIRING HARNESS HAS NO ADDITIONAL HEAT SHIELDING ON IT, BUT WHERE IT PLUGS INTO THE MAIN WIRING HARNESS THE MAIN WIRING HARNESS HAS HEAT SHIELDING MATERIAL. *KB
WHEN THE LOW BEAMS ARE ON ONE HEADLIGHT IS OUT AND WHEN THE HIGH BEAMS ARE ON THE OTHER HEADLIGHT IS OUT. I HAD IT FIXED TWICE BY TWO DIFFERENT SHOPS UNTIL I FOUND THAT THE PROBLEM IS THE FRONT COMPUTER MODULE. THE FIX IS A NEW FRONT MODULE WHICH IS AROUND $550.00 (PART IS 450/LABOR 100). MY COMPLAINT IS THAT IT IS A SAFETY ISSUE AND VERY EXPENSIVE TO FIX, ALSO IT TOOK QUITE SOME TIME TO FIGURE OUT EXACTLY WHAT NEEDED TO BE FIXED, DURING THAT TIME I DIDN'T FEEL SAFE IN THE VEHICLE DRIVING AT NIGHT. I BELIEVE THERE SHOULD BE A RECALL ON THIS MODULE AS I HAVE SEEN MANY OTHER PEOPLE WHO HAVE HAD THE SAME PROBLEM. *TR
TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THE DOORS COULD NOT BE OPENED AUTOMATICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE DOORS HAD TO BE TAKEN APART IN ORDER TO LOCATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILES WERE 77,000. UPDATED 07/27/11*LJ THE CONSUMER STATED THE RADIATOR COOLING FAN BROKE, THE STEERING WHEEL COLUMN CAME OFF WHILE DRIVING AND WAS INCORRECTLY FIXED AT THE DEALER. THE ELECTRIC TAIL GATE DOESN'T WORK. ONE OF THE TAIL LIGHTS CAME OFF WHILE THE VEHICLE WAS IN MOTION ON THE INTERSTATE, THE HEADLIGHTS HAD TO BE REPLACED THE LEFT ND RIGHT WINDOW REGULATORS BROKE, THE FUEL PUMP BROKE OFF AND THE ABS SENSOR WAS FAULTY AND HAD TO BE REPLACED. UPDATED 08/01/11
ON 12/25/2010 MY FAMILY AND I WAS DRIVING IN OUR 2002 DODGE GRAND CARAVAN SPORT, VIN # [XXX]. WE SLIDE ON ICE AND SNOW GOING DOWN A HILL AND AT ABOUT 35-40 MPH WE SMASHED INTO A TREE HEAD ON. BOTH AIRBAGS FAILED TO DEPLOY AND BOTH FRONT SEAT BELTS DID NOT LOCK. LUCKY NO BIG INJURIES. THE WHOLE FRONT END, METAL BAR, RADIATOR, HOOD AND FRAME WERE ALL DAMAGED. IF THE TREE WOULD HAVE BEEN ANY LARGER, WE WOULD HAVE HAD SERIOUS INJURIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE POWER STEERING HAS GONE ON MY 2002 DODGE CARAVAN SPORT AND AN ESTIMATED 500 DOLLARS IS NEEDED TO FIX IT. IT HAS UNDER 99,000 MILES. *TR
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS MALFUNCTIONED WHILE DRIVING 25 MPH AND ONLY THE PASSENGER SIDE HEADLIGHT WAS OPERABLE. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 89,500.
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THE DRIVER SIDE LOW-BEAM AND PASSENGER SIDE HIGH BEAM HEADLIGHTS WOULD NOT OPERATE. THE CONTACT REPLACED THE HEADLIGHT BULBS AND THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MULTI-FUNCTION SWITCH WAS REPLACED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08E039000 (EXTERIOR LIGHTING: HEADLIGHTS). THE CONTACT WAS IN THE PROCESS OF NOTIFYING THE DEALER TO VERIFY WHETHER THE VIN WAS INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. THE VIN WAS UNAVAILABLE.
MY VAN IS A 2002 AND IT HAS THE DRIVERS SIDE LIGHT OUT WHILE THE PASSENGER STAYS ON. WHEN I PULL THE HIGH BEAM SWITCH THE PASSENGER SIDE GOES OUT AND THE DRIVERS SIDE COMES ON. MY BAD LIGHT CHANGES SIDES AS I CLICK THE DIMMER SWITCH. I HAVE REPLACED THE DIMMER SWITCH, AND BOTH HEADLIGHTS AND THAT DID NOT FIX THE ISSUE. IF YOU HOLD IN THE DIMMER SWITCH WHEN THE LIGHTS ARE ON BRIGHT, BOTH THE BRIGHT LIGHT ON ONE SIDE AND THE DIM LIGHT ON THE OTHER SIDE ARE ON. *TR
WHILE GOING TO PICK MY CHILDREN UP FROM SCHOOL, THE WINDSHIELD WIPERS STARTED GOING OFF BY THEMSELVES AND THE RADIO STARTED CHANGING CHANNELS. THE VAN QUIT AND SMOKE BEGAN TO COME FROM OUT FROM UNDER THE HOOD. UPON OPENING THE HOOD, NOTICED A FIRE ON WIRES BELOW. FIRE WAS PUT OUT BUT CHILDREN WERE IN THE VAN. *TR
I HAVE HAD MANY ELECTRICAL PROBLEMS OVER THE YEARS. MY DRIVER'S SIDE AIRBAG LIGHT IS ON. I'VE HAD PROBLEMS IN THE ENGINE AND DASHBOARD AREAS. I'VE HAD PROBLEMS WITH THE PASSENGER SIDE POWER WINDOW. NOW, SINCE EARLIER THIS YEAR, MY FRONT AIR FANS AND MY REAR BRAKE LIGHTS DO NOT WORK. NOTE, MY REAR RUNNING LIGHTS WORK, BUT THE BRAKE LIGHTS DO NOT WORK. I BELIEVE THE PROBLEM IS THE CIRCUIT BOARD. I WAS LOOKING ON-LINE AT VARIOUS SEARCH SITES AND SEE NUMEROUS ISSUES WITH THE CIRCUIT BOARDS GOING BAD AND CAUSING MANY ISSUES. WITH THE BRAKE LIGHTS GOING OUT (I HAD NO IDEA THAT THEY WERE NOT WORKING UNTIL SOMEONE CAME UP TO ME AND TOLD ME SO), I COULD BE REAR-ENDED AT ANYTIME BECAUSE OTHER VEHICLES DO NOT KNOW I AM BRAKING. I SAW MANY OTHER SAFETY ISSUES THAT ARE AFFECTING OTHER DODGE CARAVAN & CHRYSLER TOWN&COUNTRY VEHICLES THAT SOUND LIKE THE CIRCUIT BOARD. THIS IS A SAFETY ISSUE. WE HAVE NOTICED THIS FOR MANY YEARS AND HAVE BEEN TOLD THERE ARE OTHER ISSUES. BUT THE OTHER ISSUES, WHEN RESOLVED, NEVER TAKE CARE OF THIS MAIN ISSUE. ON YOUR REQUEST FOR INCIDENT DATE, I AM JUST GOING TO PUT DOWN THE MOST RECENT ISSUE DATE. *TR
TL* THE CONTACT OWNS A 2002 CHRYSLER GRAND CARAVAN. WHILE THE VEHICLE WAS IDLING WHEN THE DRIVER GOT INTO THE VEHICLE, THE PASSENGER AIRBAG DEPLOYED HITTING THE PASSENGER IN THE FACE. THE PASSENGER WAS ELDERLY AND HAD A MENTAL DISABILITY AND SUFFERED GREAT EMOTIONAL TRAUMA, HOWEVER HE DID NOT SUSTAIN ANY INJURIES. THE DEALER WAS INFORMED AND THEY STATED THAT THERE WAS NOTHING THEY COULD DO AND THERE WAS NO ONE THEY COULD CALL AND FILE COMPLAINT. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 80000. THE CONSUMER STATED THE INDICATOR LIGHT NEVER ILLUMINATED TO INDICATE THERE WAS A PROBLEM. UPDATED 07/08/10. *JB
DODGE GRAND CARAVAN JUST WENT UP IN FLAMES WHILE DRIVING WITHIN MAYBE 5 MINUTES FIRE FIGHTERS CONTROL THE SITUATION BUT THE MOTOR ,BATTERY, EVERYTHING IN FRONT INSIDE HOOD JUST MELTED I REALLY NEED HELP I HAD JUST FINISHED PAYING IT WHEN THIS HAPPENED. I ATTRIBUTE THIS TO THE FAULTY ELECTRICAL RECALLS IT HAS AS WELL AS THE FUEL. HELP. AT LEAST I WANT A REPLACEMENT. *TR
I OWN A 2002 DODGE GRAND CARAVAN. THE DRIVERS SIDE SLIDING DOOR WILL NOT CLOSE. THIS HAS BEEN HAPPENING FOR SOME TIME BUT AFTER FOOLING AROUND WITH IT MANUALLY AND WITH REMOTE, I COULD SOMEHOW GET THE PROBLEM FIXED. NOT THIS TIME. I WENT ONLINE AND FOUND THAT MANY OTHERS HAVE SAME PROBLEM. I FEEL THIS IS A RECALL ISSUE NOT JUST A REPAIR. IT IS A DEFECT BY DODGE/CHRYSLER. MY CAR IS TOTALLY UNDRIVEABLE BECAUSE THE BACK DOOR WILL NOT ENGAGE. *TR
MY DODGE 2002 GRAND CARAVAN SLIDING DOOR LOCK HAS SEIZED IN LOCK POSITION. THIS FIRST OCCURRED EARLY IN 2010 WITH THE LOCK STICKING IN THE UNLOCK POSITION. AFTER TALKING TO SEVERAL MECHANICS I LEARNED THAT THIS IS A COMMON PROBLEM ON DODGE VANS. A COUPLE OF MONTHS LATER THE LOCK SUDDENLY UNLOCKED AND THE SLIDING DOOR STARTING WORKING AGAIN. NOW RECENTLY THE LOCK HAS SEIZED ONLY NOW IN THE LOCKED POSITION SO MY CHILDREN HAVE TO EXIT MY VEHICLE ON THE DRIVERS SIDE WHICH USUALLY IS FACING THE STREET. THIS IS DANGEROUS!!!! I WENT ONLINE AND GOOGLED PROBLEMS WITH DODGE VANS AND FOUND SO MANY REPORTS OF THE SAME THING. PLEASE HOLD DODGE ACCOUNTABLE FOR ITS ACTIONS BEFORE ( GOD FORBID) SOMEBODY'S CHILD GETS HURT OR WORSE. *TR
TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR DOOR HANDLE HAD MELTED DUE TO EXPOSURE TO THE SUN AND THE DOOR WAS UNABLE TO BE OPENED. ALSO, THE DRIVERS SIDE OF THE DASHBOARD HAD ALSO MELTED AND CRACKED DUE TO EXPOSURE TO THE SUN CAUSING DEBRIS TO SEPARATE FROM THE DASHBOARD MAKING CONTACT WITH THE DRIVER WHILE DRIVING WITH THE WINDOWS OPENED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER JACKSONVILLE DODGE (11101 NURSERYFIELD DR. JACKSONVILLE FL) AND MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 90,000.
I ENTERED COOLING SYSTEM PROBLEMS, ABS BRAKING, STEERING, WINDOW MOTORS AND ENTIRE RUSTING UNDER CARRAIGE. *TR
VEHICLE IS RUSTING UNDER THE PAINT AS WELL AS RUSTING QUITE QUICKLY ON THE LEAF SPRING MOUNTS AS WELL AS MOST METAL PARTS UNDER THE VEHICLE. *TR
IN MY 2002 DODGE GRAND CARAVAN. MY AIRBAG LIGHT WOULD COME ON FOR TWO DAYS. THEN IT WOULD GO OFF FOR THREE DAYS. IF I TURN MY WHEELS TO THE LEFT IT WOULD COME ON THEN IT WOULD GO OFF. WHEN I TOOK IT TO AUTOZONE TO CHECK OUT WHY THAT LIGHT WAS ON HE STATED TO TAKE IT TO THE DEALERSHIP TO HAVE IT CHECKED. BUT IT NEVER CAME BACK ON TILL A WEEK LATER. *TR
THE POWER STEERING ON OUR 2002 DODGE GRAND CARAVAN HAS FAILED DURING OPERATION ON 3 OCCASIONS. THE FIRST TIME WAS ON A TRIP TO PROVIDENCE RI WHERE THE RESERVOIR FAILED ON THE HIGHWAY. WE REACHED OUR DESTINATION WITH GREAT DIFFICULTY, AS STEERING WAS VIRTUALLY IMPOSSIBLE -- MY WIFE WOULD NOT HAVE BEEN ABLE TO TURN THE WHEEL. THE PUMP HAD BEEN REPAIRED IN 2007. ON THIS OCCASION, THE SEALS AND RACK WERE REPLACED FOR $800. SINCE THAT TIME, THE POWER STEERING HAS DRAINED COMPLETELY AS A RESULT OF A BROKEN HOSE AND BROKEN SEALS. THIS HAPPENED IN NOVEMBER 2009 AND JANUARY 2010. THE HOSE WAS FIXED IN NOVEMBER FOR 150. THE BROKEN SEALS/HOSE ARE CURRENTLY UNDER REPAIR. I UNDERSTAND FROM OUR MECHANIC THAT THIS IS A COMMON PROBLEM FOR THIS AUTOMOBILE DUE TO POOR DESIGN. *TR
2002 DODGE GRAND CARAVAN SLIDING DOOR LOCKS AND CAN'T BE OPENED MANUALLY OR REMOTELY. PASSENGERS MUST EXIT OPPOSITE SIDE OF CAR. STARTED 3 DAYS AGO, HAVEN'T HAD TIME TO BRING TO DEALER YET. THIS COMPLAINT IS COMMON ON SITE: HTTP://AUTOFORUM.CLASSIFIEDS1000.COM/DODGE-GRAND_CARAVAN/POWER_LOCKS_WILL_NOT_LOCK_OR_UNLOCK. *TR