NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2003 Dodge Grand Caravan. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The contact owns a 2003 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed and turning, the vehicle made an abnormal growling sound. The vehicle was taken to an independent mechanic, where it was diagnosed that the power steering fluid was leaking. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the vehicle had been repaired under NHTSA Campaign Number: 04V386000 (Steering) in 2004. The failure mileage was approximately 329,281.
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO TURN TO THE RIGHT. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCKSPRING PIN WAS FRACTURED AND CAUSED THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 367,000.
THERE ARE TWO PROBLEMS THAT ARE VERY SERIOUS. FIRST, IN 2017 AS I WAS EXITING THE INTERSTATE, I DROVE THROUGH A PUDDLE. AS I ATTEMPTED TO TURN LEFT ONTO THE ROAD, MY STEERING WHEEL LOCKED AND IT WAS ONLY WITH EXTREME FORCE AND SLAMMING ON THE BRAKES THAT I KEPT FROM RUNNING THROUGH THE GUARDRAIL, AND DROPPING DOWN TO THE INTERSTATE BELOW. I WAS UNABLE TO MAKE THE TURN AND STOPPED ON THE OVERPASS UNTIL MY STEERING WHEEL UNLOCKED. YES, MY ENGINEER HUSBAND KEEPS UP WITH ALL OF OUR REGULAR MAINTENANCE, INCLUDING THE BELTS. NEXT, WITH AN UNUSUALLY HEAVY RAIN THIS PAST WEEK, MY BATTERY LIGHT CAME ON. AFTER PARKING FOR AN HOUR, MY STEERING WHEEL WOULD NOT TURN WHEN I ATTEMPTED GO AGAIN. I RESTARTED THE CAR FIVE TIMES BEFORE THE STEERING UNLOCKED. ALL WEEK, DURING THAT HEAVY RAIN, THE STEERING LOCKED REGULARLY. THESE PROBLEMS ARE ALL OVER THE WEB. WOMEN AND CHILDREN EVERYWHERE ARE IN DANGER OF DYING FROM SOMETHING THAT SHOULD HAVE BEEN RECALLED YEARS AGO. WHY IS THERE NO RECALL FOR THIS PROBLEM? IF YOU ARE REFUSING TO DO ANYTHING ABOUT THIS, THEN YOU ARE ELIGIBLE FOR BEING SUED ALONG WITH CHRYSLER, FOR ALLOWING THIS TO CONTINUE UNCORRECTED.
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 238,000.
THE PASSENGER SIDE SEAT BELT WARNING LIGHT TURNS ON EVEN WHEN THERE IS NO ONE IN THAT SEAT AND THE PASSENGER SIDE SEAT BELT RELEASES WHEN THERE IS SOMEONE IN THE SEAT! ADULTS AND OLDER CHILDREN HAVE PUT THE SEAT BELT IN PLACE BUT THE WARNING LIGHT STAYS ON. WHILE DRIVING OR SITTING STILL, THE SEAT BELT WILL RELEASE AT RANDOM, CAUSING THE PASSENGER TO HAVE TO CLICK IT INTO PLACE AGAIN. WHEN THE PASSENGER CLICKS THE SEAT BELT IN PLACE AND PULLS ON IT, IT EITHER STAYS IN POSITION OR RELEASES. IF IT STAYS IN POSITION, THEN WHILE DRIVING AND OR PARKED, THE SEAT BELT WILL SUDDENLY RELEASE. WHEN THE DRIVER HAD TO STEP HARDER ON THE BRAKE TO AVOID A DRIVER WHO STOPPED SUDDENLY, THE SEAT BELT RELEASED YET AT OTHER TIMES, THE SEAT BELT REMAINS IN PLACE. IT DOESN'T MATTER WHETHER OR NOT THE VAN IS IN GEAR OR PARKED, OR IF WE'RE STOPPED, MOVING, HIGHWAY DRIVING OR CITY DRIVING, THE SEAT BELT WILL RELEASE AT RANDOM TIMES. THIS HAD HAPPENED MULTIPLE TIMES SINCE WE BOUGHT THE VEHICLE, SOMETIMES MULTIPLE TIMES IN ONE TRIP. OTHER TIMES IT DOESN'T HAPPEN AT ALL. THE DATE GIVEN IS THE MOST RECENT TIME THAT IT RELEASED ON ITS OWN. I HAD BEEN PARKED AND THEN WAS BACKING OUT OF A PARKING SPACE WHEN MY DAUGHTER'S SEAT BELT (PASSENGER SIDE) RELEASED ON ITS OWN. I STOPPED AND PUT THE VAN IN PARK THEN HAD HER CLICK IN PLACE AGAIN. WE BOTH PULLED ON IT AND SINCE IT DIDN'T RELEASE, WE CONTINUED OUR TRIP, PRAYING THAT IT WOULDN'T DISCONNECT AGAIN WHILE WE WERE DRIVING.
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING WHILE THE COVER WAS CLOSED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (CENTURY DODGE CHRYSLER JEEP RAM, 13500 VETERANS MEMORIAL PKWY, WENTZVILLE, MO 63385) WAS CALLED AND STATED THAT THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING FROM THE GAS STATION AT 5 MPH, THE BRAKES FAILED TO WORK WITHOUT WARNING. THE CONTACT ALSO NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON HIGHWAY 52 IN FLORIDA WHERE IT WAS DIAGNOSED THAT THE FRAME THAT HELD THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
TRANSMISSION
DURING A MARCH 2016 ROAD TRIP TO ATLANTA, GA, FROM MICHIGAN, WHILE TRAVELING ABOUT 65 MPH ON I-75, TEMPERATURE GAUGE NEEDLE BEGAN TO CLIMB TOWARD THE RED ZONE ON THE INSTRUMENT DIAL. WITHIN MINUTES I PULLED OFF ONTO A HIGHWAY CONSTRUCTION SITE WHERE I STOPPED THE VEHICLE AND TURNED OFF THE IGNITION SWITCH. OPENING THE HOOD, I BEGAN TO INVESTIGATE THE PROBLEM(S). COOL UPPER RADIATOR HOSE. COOL RADIATOR CAP. TURNED CAP OFF AND DISCOVERED NO COOLANT IN RADIATOR. NO APPARENT SOURCE OF LEAKING. ADDED ICE WATER FROM ICE CHEST TO RADIATOR HOPING TO LOCATE SOURCE OF LEAK. TURNED ENGINE ON AND LOCATED LEAK BENEATH PASSENGER SIDE OF VEHICLE: TWO SMALL HOLES IN CORRODED EXPOSED STEEL TUBING ROUTING COOLANT TO REAR HEATER ASSEMBLY IN REAR OF VAN. THE NEXT DAY DISCOVERED THAT CHRYSLER HAD CHANGED THE PART FROM STEEL TO ALUMINUM IN LATE 2000'S TO HELP PREVENT THE CORROSIVE ACTION OF ROAD SALT IN THE NORTHERN CLIMATES THAT HAD AFFECTED MANY SIMILAR VEHICLES DURING THE MID-2000'S. HOWEVER, DAIMLER CHRYSLER CHOSE NOT TO INSTITUTE A RECALL OF THE FAULTY DESIGNED PART FULLY EXPOSED BENEATH THE VEHICLE. THE COST OF REPLACING THE PART AT THE DEALERSHIP IN STONE MOUNTAIN, GA, WAS AROUND $650.00 USD, NOT A HUGE SUM, BUT OBVIOUSLY NOT COST-EFFICIENT FOR THE AUTOMAKER AND ITS SHAREHOLDERS. THIS PROBLEM COULD BE LIFE-THREATENING IF THE DRIVER AND PASSENGERS WERE STRANDED DURING THE WINTER MONTHS IN NORTHERN U.S. OR CANADA, WHEN LOSS OF ALL COOLANT OCCURRED. OPERATING VEHICLE WITH NO COOLANT COULD RESULT IN THE ENGINE SEIZING UP WHILE TRAVELING AT HIGHWAY SPEEDS, CAUSING INJURY TO DRIVER AND PASSENGERS AND POSSIBLY OTHER MOTORISTS. A DANGEROUS SITUATION THAT CHRYSLER HAS CORRECTED ON ITS LATER MODEL VEHICLES SINCE 2010 OR 2011.
TAKATA RECALL, MY CAN HAS HAD SOME SERIOUS SAFETY ELECTRICAL ISSUES FOR QUITE SOME TIME NOW.I'VE HAD MANY DANGEROUS SITUATIONS. WITH THIS CAN ONE THING AFTER THE NEXT. I'M NOT SURE EXACTLY THE PROBLEM BUT SOMETHING THE POWER CONTROL MODUAL OR WIRING HARNESS IS NOT OK. THE RADIATOR FANS DIDN'T WORK AS WELL AS THE POWER CONTROLS WINDOWS,HEAT,AC,RADIO, AND THE WIPERS ECT.THERE IS SPARKING COMING FROM THE CAR. WIRES HAD STARTED TO CATCH FIRE. AS WELL AS THE CAR OVERHEATING.
I WAS DRIVING DOWN THE ROAD SLEES LIMIT WAS 45 I WAS DOING 50 MD A DEER CAME OUT IN FRONT OF ME AND I HIT IT HEAD ON THW WHOLE FRONT ENDS OF MY CAR IS AT MY WINDSHIELD. IT WAS A VERY HARD IMPACT THAT BROUGHT ME TO A COMPLETE STOP M Y AIR BAGS DIS NOT DEPLOY AS THEY SHOULD HAVE WITH A IMPACT LIKE THAT
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE. THE CONTACT SHIFTED INTO NEUTRAL AND MANEUVERED INTO THE EMERGENCY LANE, WHERE THE ENGINE STALLED WITHOUT WARNING. THE CONTACT NOTICED FLAMES EMITTING FROM THE REAR OF THE VEHICLE. THE CONTACT AND PASSENGERS EXITED THE VEHICLE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED BURNS AND ABRASIONS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT MENTIONED THAT THE FAILURE WAS BELIEVED TO BE RELATED TO NHTSA CAMPAIGN NUMBER: 02V274000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
I PURCHASED MY DODGE GRAND CARAVAN SPORT 2003 BRAND NEW OFF THE LOT IN NOV. 2002. I KEPT IT IN MINT CONDITION WITH ALL MAINTENANCE LOGS FILLED OUT. AT THE TIME OF INCIDENT THERE WERE ONLY 95,000 MILES ON THE VAN. IT HAD NEVER BEEN IN A WRECK BEFORE. ON JAN 18 2015 WHILE DRIVING IN THE MOUNTAINS I HIT BLACK ICE AND LOST CONTROL OF THE VEHICLE. IT FLIPPED FRONT TO BACK, DID A 180 MID AIR, LANDED ON WHEELS THEN ROLLED AT LEAST ONCE TO THE LEFT, LANDING ON THE WHEELS AGAIN. THE AIRBAGS NEVER DEPLOYED. MY PASSENGER AND I BOTH HAD OUR SEATBELTS ON HOWEVER I STILL LIFTED UP AND HIT MY HEAD ON THE ROOF AND THE WINDSHIELD. WE ARE STILL ASSESSING OUR INJURIES. I AM EXTREMELY CONCERNED AS TO HOW I LIFTED OUT OF MY SEAT, BASICALLY THE SEATBELT DID NOT TIGHTEN TO ME. ALSO WHY DIDN'T THE AIRBAGS DEPLOY? HAS THERE BEEN A RECALL CONCERNING THE AIRBAGS OR SEAT BELTS OR OTHER THAT I WAS NEVER INFORMED OF? *TR
TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED. THE VEHICLE DAMAGES WERE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.
DRIVING TO MEET MY HUSBAND. I WAS ON A HIGHWAY I GOT UP TO 60 MPH. MY VAN STARTED LOSING THE INSTRUMENT PANEL. AT FIRST ONLY A LITTLE BUMP (DING) THEN AS I CONTINUE DRIVING I LOST THE WHOLE INSTRUMENT PANEL INTERMITTENTLY AND THE WIND SHIELD WIPERS CAME ON AND SPRAYED WIPER FLUID AND ALL LIGHTS WOULD NOT WORK. WHEN I GOT THE PANEL BACK IT WOULD LEAVE THE AIR BAG LIGHT ON. IT HAD NO EFFECT ON THE REST OF THE ENGINE. I HAD SOMETHING SIMILAR HAPPEN BEFORE AND IT WAS A DEAD BATTERY. I WENT AND HAD BOTH BATTERY AND ALTERNATOR TESTED THEY ARE FINE. IT HAS NOT HAPPENED AGAIN BUT IT HAD HAPPENED AT LEAST EVERY 2 WEEKS FOR 6 MONTHS WITH NO ANSWERS. THIS IS THE FIRST TIME IT COMPLETELY LOST THE INSTRUMENT PANEL BUT NOT THE FIRST TIME IT WOULD LOSE 5 MPH OR SO ON THE INSTRUMENT PANEL AND NOTHING TO THE ENGINE. I AM GOING CRAZY THINKING MY CAR IS POSSESSED! WENT TO A NON DEALERSHIP REPAIR SHOP AND WAS TOLD THAT SINCE IT WAS NOT DOING IT RIGHT NOW THEY CAN'T TELL ANYTHING. *TR
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE ERRONEOUSLY ACCELERATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE TRANSMISSION CONTROL MODULE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. UPDATED 4/22/14*CN UPDATED 04/28/2014 *JS
DRIVER SIDE SEAT BELT TONGUE COULD NOT BE INSERTED INTO LATCH. THE LATCH COULD NOT BE OPENED, NO MATTER HOW MANIPULATED. THIS IS SAFETY HAZARD AS THE DRIVER CANNOT LATCH SEAT BELT. *TR
MY AIR BAG LIGHT CAME ON AND HORN STOPPED WORKING WAS TOLD BY DEALER IT WAS THE CLOCK SPRINGS BUT ITS NOT INCLUDED IN THE RECALL.
UPON REFUELING THE VEHICLE, VEHICLE STALLS FOR A FEW SECONDS UPON FIRST ACCELERATION. THIS HAS HAPPENED SEVERAL TIMES (ABOUT 1 OUT OF EVERY 4 REFUELS). SEVERAL TIMES, THE VEHICLE HAS STALLED WHILE PULLING INTO TRAFFIC. UPON DOING RESEARCH, WE HAVE LEARNED OF MANY COMPLAINTS ALREADY VOICED ABOUT A FAULTY VALVE. FOR REFERENCE: HTTP://WWW.AUTOBLOG.COM/2014/09/10/DODGE-GRAND-CARAVAN-CHRYSLER-TOWN-AND-COUNTRY-STALLING-NHTSA/ HTTP://EN.ALLEXPERTS.COM/Q/CHRYSLER-REPAIR-807/F/STALLING-REFUELING.HTM HTTP://RICKSFREEAUTOREPAIRADVICE.COM/ENGINE-STALLS-AFTER-FILLING-TANK-CHRYSLER-MINIVAN/. *TR
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE SPEEDOMETER FAILED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
AIRBAG WARNING LIGHT ILLUMINATES ON STARTUP, REMAINS ON, THEN TURNS OFF. WILL COME BACK ON AFTER A FEW MINUTES, THEN CYCLE ON-OFF DURING NORMAL DRIVING. LIGHT REMAINS ON MORE THAN OFF DURING DRIVING. THIS LOOKS LIKE CLOCKSPRING RECALL THAT EFFECTED 98-99 CARAVANS, BUT NO RECALL ISSUED FOR THIS SAFETY ISSUE?? *TR
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. THE CONTACT STATED THAT IMMEDIATELY AFTER PARKING THE VEHICLE IN A RESIDENTIAL GARAGE, THE AIR BAGS INADVERTENTLY DEPLOYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 210,000.
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING WHILE DRIVING 70 MPH. THE CONTACT WAS ABLE TO COAST ONTO THE EMERGENCY LANE WHERE THE VEHICLE WAS TOWED TO A LOCAL MECHANIC FOR FURTHER INSPECTION. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 63,000. THE CURRENT MILEAGE WAS 98,000. *TR
VEHICLE WAS BEING DRIVEN ON ROAD TOTALLY CUT OUT, WOULD NOT RE START, AFTER SOME 20 MINUTES RESTARTED, DECIDED TO DRIVE ON THRUWAY BACK TO MECHANIC, WOULD RUN FOR A SHORT TIME THEN CUT OUT AGAIN. GIVEN TO CHRYSLER DODGE DEALER, UNABLE TO LOCATE PROBLEM, COULD NOT FIX.. REPLACED ECM MODULE REPLACE OEM MODULE NO BETTER. OWN MECHANIC REPLACED A WIRE, AT LEAST IT RUN BUT NOW CUTS OUT IN CAR WASH, PUDDLES, SLUSH. CHRYSLER STILL HAVE NO IDEA, EXCEPT THAT THEY HAVE SEVERAL INSTANCES OF THE SAME PROBLEM. ALSO IGNITION KEY WORKS ONLY WHEN TAPPED WITH A HAMMER AND TURN, APPARENTLY THIS IS ALSO A COMMON FAULT. *TR
I HAVE HAD SO MANY MAJOR PROBLEMS WITH MY 2003 DODGE GRAND CARAVAN! I BOUGHT IT USED IN 2008 W/ 68K MILES. AT THAT TIME THE TRANSMISSION HAD ALREADY BEEN REPLACED. I HAD TO REPLACE THE ENTIRE POWER STEERING SYSTEM ($2000), AUTO WINDOW REGULATOR, AC BLOWER, TIRES, ALTERNATOR BELT, WATER PUMP, ETC.THE ENGINE LIGHT HAS BEEN ON FOR SOME TIME NOW AND MECHANIC SAYS MISFIRING SPARK PLUGS. WHEN SERVICED FOR PROBLEM(@ 170K MILES) DISCOVERED ORIGINAL FACTORY SP STILL IN. HORRIBLE CORROSION/BUILD UP, HAD 2 FUEL SYSTEM FLUSHES. LIGHT ON AGAIN. NEWEST & MOST DANGEROUS PROBLEMS,ON MULTIPLE OCCASIONS NOW, VAN HAS COMPLETELY TURNED OFF WHILE DRIVING, IDLING, AND PARKED. IT HAPPENS RANDOMLY AND UNEXPECTEDLY. MORE FREQUENTLY WHILE AT LOWER SPEEDS OR PARKED BUT ONCE WHILE I WAS ACTUALLY DRIVING. WHEN IT CUTS OFF THE OIL LIGHT REMAINS ILLUMINATED. THE CAR TURNS RIGHT BACK ON. 5 TIMES WHILE DRIVING 25-50MPH HAS GONE INTO CRUISE CONTROL BY ITSELF, AND I LOOSE CONTROL UNTIL IT DECIDES TO GIVE IT BACK! TODAY, FOR THE FIRST TIME, AFTER PARKING AND TURNING CAR OFF MYSELF, IT WOULD NOT RESTART. IGNITION NOT RESPONDING, NO NOISE, NOTHING. TRIED TO JUMP IT AND NOTHING, NOTICES THAT LIGHTS AND OTHER ELECTRICAL COMPONENTS NOT EFFECTED. FORTUNATELY AN OBSERVER ALSO HAPPENED TO BE A MECHANIC, HE TOOK OUT THE STARTER FUSE AND STUCK SOME WIRES IN THE SOCKET AND HAD ME TURN THE KEY, IT STARTED!!! HE SAID THAT IT SEEMS THERE IS AN IGNITION COMMUNICATION PROBLEM, A.K.A. COMPUTER PROBLEM. I HAVE 4 KIDS THAT ARE ALWAYS WITH ME AND THIS IS OUR ONLY VEHICLE. IF THE VEHICLE IS DEPENDENT ON THE COMPUTER TO FUNCTION, THEN I HAVE ZERO ROOM FOR COMMUNICATION PROBLEMS. I HAVE REVIEWED ALL OF THE COMPLAINTS FOR THIS MAKE/MODEL/YEAR, THERE ARE MULTIPLE COMPLAINTS THAT ARE SIMILAR IF NOT IDENTICAL TO MINE. I WONDER HOW MANY COMPLAINTS HAVE TO BE FILED BEFORE ACTION IS TAKEN? DOES SOMEONE HAVE TO DIE FIRST? *TR
THIS PROBLEM HAS BEEN HAPPENING FOR AROUND 2 YEARS NOW AND IT OCCURS WHEN THE VAN IS NEAR EMPTY AND I FILL IT WITH GAS. WHEN I START TO DRIVE AWAY AND PULL ONTO THE STREET, THE ENGINE CHUGS AND JERKS AND ACTS LIKE IT WILL COMPLETELY STOP. THERE IS NO POWER TO ACCELERATE, AND IT IS A TERRIFYING AND DANGEROUS SITUATION WHICH WILL LIKELY RESULT IN ACCIDENT. IF I LET OFF THE GAS AND GO SLOW, IT EVENTUALLY STOPS CHUGGING AND JERKING. THIS DOES NOT HAPPEN EVERY TIME, BUT WHEN IT DOES, IT IS A FRIGHTENING AND EXTREMELY DANGEROUS SITUATION. UNLESS A SOLUTION IS FOUND, I EXPECT THAT IT WILL RESULT IN AN ACCIDENT. *TR
WE WERE DRIVING DOWN THE FREEWAY GOING 75MPH AND EVERYTHING DIED. NO POWER STEERING, NO POWER BRAKES! LUCKILY WE WERE IN THE FAR RIGHT LANE AND WERE ABLE TO BARLEY ABLE TO MAKE IT OF THE SIDE OF THE ROAD WITHOUT BEING HIT OR HITTING ANYONE. IN 110 DEGREE WEATHER, WE SAT WITH OUR 4 SMALL CHILDREN WAITING FOR A TOW TRUCK. AND THEN FOR SOMEONE TO PICK US UP. WE DON'T' EVEN KNOW HOW THE TOW TRUCK WAS ABLE TO GET THE VEHICLE WITHOUT GETTING HIT, IT WAS THAT CLOSE TO THE SIDE OF THE ROAD. NOTHING STARTED AND AFTER 3 SHOPS, FINALLY FOUND IT WAS THE COMPUTER, TOOK THE PART OUT AND ITS MESSED UP AND WE WERE TOLD NOT ONLY BY ALL 3 SHOPS, BUT BY ALL THE PARTS PLACES THAT ITS COMMON IN THIS MAKE AND MODEL. THAT IS UNACCEPTABLE! MY KIDS NOT ONLY ARE AFRAID TO GET IN THE CAR, BUT I HAVE HAD TO START TAKING SOMETHING FOR ANXIETY, I AM SO AFRAID TO DRIVE ANY CAR NOW, AFRAID OF THAT HAPPENING AGAIN. IT WAS TERRIFYING GOING THAT SPEED AND LOSING ALL POWER AND CONTROL OVER THE VEHICLE. IT SHOULD NOT HAVE HAPPENED. *TR
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE EXITING A PARKING LOT AND ATTEMPTING TO AVOID A CRASH WITH ANOTHER VEHICLE, THE CONTACT CRASHED INTO A CONCRETE WALL. THE CONTACT HAD APPLIED THE BRAKES BUT STATED THAT THE VEHICLE WOULD NOT STOP. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DEALER ADVISED THAT THEY NEEDED TO REPLACE THE REAR WHEEL CYLINDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE 100,000 AND THE CURRENT MILEAGE WAS 106,071.
I PURCHASED A DODGE GRAND CARAVAN IN 2012, AND IT CAME WITH THE BUILT IN CAR SEAT. AFTER USING THIS CAR SEAT FOR MY YOUNGEST SON, WE CAME TO REALIZE THAT THE SEAT IS BROKEN. THE ONE PLACE THAT IT CLIPS TO WAS BROKEN. THIS WAS NOT SAFE FOR MY SON, AND NOW THE SEAT WILL NOT EVEN FOLD DOWN TO GET TO THE BACK. ALL DODGE COULD SAY TO ME WAS THEY WERE SORRY BUT BASICALLY WAS NOT THEIR PROBLEM. *TR
PROBLEM BEGAN WITH AIRBAG LIGHT ILLUMINATING INTERMITTENTLY WHEN TURNING LEFT AND STEERING COLUMN NOISE OCCURRED AT THE SAME TIME. CURRENTLY AIRBAG LIGHT STAYS ILLUMINATED, WITH PERIODIC STEERING COLUMN NOISE. THIS APPEARS TO BE THE SAME SYMPTOMS THAT RESULTED IN A CLOCKSPRING RECALL ON MINIVANS AGED 1998-2000. CALLED DEALER AND WAS QUOTED $250-300 TO REPAIR. SEEMS THIS IS A SAFETY ISSUE STILL AND SHOULD BE COVERED AT NO CHARGE. HAVE ALSO SUBMITTED COMPLAINT TO DAIMLER/CHRYSLER AS WELL. *TR
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TESTED AND REPLACED THE BATTERY, BUT THE VEHICLE FAILED TO SUCCESSFULLY RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR FACILITY. THE MECHANIC STATED THAT THE PC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE HORN WOULD CONTINUOUSLY ACTIVATE. THE MECHANIC DISABLED THE HORN AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.
WHILE DRIVING, THE LEFT HEADLAMP STOPPED WORKING. IT STARTED WORKING AGAIN A FEW MINUTES LATER, AND HAS CONTINUED TO TURN ON AND OFF FOR NO APPARENT REASON. HIGH BEAMS WORK OK. THE SAME PROBLEM OCCURRED WITH TWO DIFFERENT BULBS. WHEN THE IGNITION IS OFF, I CAN TURN ON THE HEADLIGHTS, BUT THE LEFT LIGHT HAS A SLIGHT DELAY TURNING ON. WHEN I TURN THE IGNITION ON, THE LEFT HEADLIGHT GOES OUT. I CANNOT FIND ANY RELAYS OR FUSES FOR THE HEADLIGHTS. TWO MECHANICS HAVE LOOKED AT THE PROBLEM, AND HAVE NOT BEEN ABLE TO FIX IT. THIS SEEMS TO BE A COMMON PROBLEM ON THE WEB, BUT I CAN'T FIND ANY SOLUTIONS. *TR
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 25 MPH. THE VEHICLE WOULD NOT RESTART UNTIL THE CONTACT ADDED A SMALL AMOUNT OF FUEL. THE VEHICLE SUCCESSFULLY RESTARTED AND WAS DRIVEN HOME WHERE THE FAILURE RECURRED. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE ENGINE SPEED CIRCUIT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 98,000.
2003 DODGE GRAND CARAVAN, 90K MIS. AIRBAG LIGHT ON, INTERMITTENT CRUISE CONTROL OPERATION. PROBABLE CLOCK SPRING FAILURE. *LN
MY FAMILY AND I WERE DRIVING DOWN THE ROAD ON US 30 BETWEEN AMES, IA AND BOONE, IA. THERE ARE GETTING READY TO DO CONSTRUCTIONS, SO THERE IS A LOT OF BUMPS FROM THE FROST AGAIN THIS YEAR. WE HAVE GOOD YEAR TIRES ON OUR VAN, AND THE BACK REAR TIRE TREAD CAME OFF AND WAS STARTING TO FRAY. THE TIRE DIDN'T BLOW THANK GOODNESS SINCE I NOTICED THIS ISSUE IN A PARKING LOT IN AMES, I RAN OVER AND BOUGHT A NEW TIRE. THESE TIRES HAD LESS THAN 10 THOUSAND MILES ON THEM, THE OTHER 3 LOOK NEW, BUT DUE TO A MANUFACTURE ERROR, THIS COULD HAVE CAUSED A DEADLY CRASH. WE HAVE A GOOD YEAR INTREAGE TIRES ON. *TR
2003 DODGE GRAND CARAVAN SPORT, THE HEAD LIGHTS AND DASH WILL DIM FOR A QUICK SECOND. THIS HAPPENS WHEN ITS COLD OUT SIDE AND WHEN THE TRANSMISSION IS DOWN SHIFTING WHEN BRAKING. I HAVE HAD THE BATTER AND ALTERNATOR TEST AND RECEIVED PASSING RESULTS. ONCE THE ENGINE AND TRANNY IS WARMED UP THERE IS NOT PROBLEM. HAVE DONE A INTERNET SEARCH THAT REVEALED SEVERAL ISSUES WITH THIS ON THE 02 MODELS BUT DID NOT FIND ANYTHING ON GETTING IT REPAIRED. *TR
TL* THE CONTACT OWNS A 2003 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE COMPUTER MODULE WAS REPLACED HOWEVER, THE FAILURE WAS NOT RECTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 116,000.
MY DRIVER SIDE WINDOW WORKS INTERMITTENTLY. IT WILL POWER DOWN BUT NOT BACK UP. IT IS MORE SEVERE IN COLD WEATHER. IF YOU SLAM THE DOOR IT WILL SOMETIMES RE-ENGAGE THE WINDOW TO WORK.. WHEN INVESTIGATING THE PROBLEM , MANY OWNERS STATED THE SAME PROBLEM. IT SEEMS TO BE THE WIRE HARNESS IS BEING CRUSHED. IF YOU PUT A BLOCK OF WOOD BETWEEN DOORFRAME AND MOTOR THE WINDOW SEEMS TO WORK. *TR
I PURCHASED 4 NEW BRIDGESTONE INSIGNIA SE200 BL 15/65R16 98T 65,000 MILE TIRES ON 11/30/09 AND ON THE WAY HOME FROM OKLAHOMA CITY THE FRONT LEFT TIRE SEPARATED. THE TREAD COMPLETELY CAME LOOSE FROM THE TIRE AND RUBBER WENT FLYING ALL OVER THE PLACE. THIS TIRE ONLY HAD APPROX 24,000 MILES ON IT AND IT COULD HAVE CAUSED A FATALITY HAD I NOT BEEN ABLE TO EASE OFF THE ROAD. *TR
2003 DODGE GRAND CARAVAN ENGINE DIED WHILE DRIVING FOR NO APPARENT REASON CAUSING A MAJOR ACCIDENT AND INJURY TO MY WIFE. POWER STEERING AND BRAKES BECAME INOPERABLE AND AIRBAG DID NOT DEPLOY. *TR
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY STALL AND HESITATE WHEN DRIVING 25 MPH AND UP. THE CONTACT WAS ABLE TO RESTART THE VEHICLE MOMENTARILY BEFORE THE FAILURE WOULD REPEAT ITSELF. THE DEALER DISCOVERED THAT THE INSULATION ON THE WIRING HARNESS HAD SHORTENED AND BURNED OUT. THE DEALER REPLACED THE WIRING HARNESS AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 98,000. UPDATED 12/21/10*BF THE ENGINE LIGHT ILLUMIATED AS WELL. UPDATED 12/29/10
I PURCHASED THE VEHICLE IN SEPTEMBER OF 2004. THE POWER DOOR LOCK FAILURE OCCURRED FOR THE 1ST TIME 3 WEEKS AGO. THROUGH TRITHE INTERNET, I DISCOVERED THAT THE REMOVAL AND REPLACEMENT OF THE 20AMP FUSE IN THE IOD SLOT CORRECTED THE PROBLEM, BUT ONLY ONE TIME. I DISCUSSED THIS AT THE DEALER'S SERVICE DEPARTMENT AND THEY ARE NOT AWARE OF ANY SUCH PROBLEM WITH THE 2003 GRAND CARAVAN. I CERTAINLY FIND THAT DIFFICULT TO BELIEVE. I WILL BE APPROACHING THE DEALERSHIP AGAIN CONCERNING THE DOOR LOCKS VERY SOON. MAYBE THEY WILL RESOLVE THIS PROBLEM WITHOUT CHARGE SINCE IT IS AN INHERENT TROUBLE WITH THEIR AUTOMOBILE. *TR
I AM THE VICTIM OF A FRAUDULENT CLOSE OUT OF A FACTORY RECALL. I HAVE BEEN TRYING TO GET CHRYSLER TO FIX ONE OF THEIR OWN RECALLS ON A 2003 DODGE GRAND CARAVAN. I TOOK THE CAR TO THREE DEALERSHIPS TO TRY TO GET SATISFACTION. TWO OF THOSE HAVE SINCE GONE OUT OF BUSINESS. THE THIRD REFUSES TO HELP IN ANY WAY. MY COMPLAINT IS THAT SOME DEALERSHIP HAS ALREADY CLOSED OUT THE TICKET FOR FIXING THE POWER STEERING RETURN HOSE ON MY 2003 DODGE GRAND CARAVAN. THE CAR WAS NEVER FIXED: IT STILL HAS THE FACTORY HOSE. FINALLY I TOOK THE CAR TO AN INDEPENDENT GARAGE WHERE A FORMER CHRYSLER TECHNICIAN WORKED WHO WAS FAMILIAR WITH THE PROBLEM.. HE SAID THAT NOT ONLY HAD THE RECALL NEVER BEEN DONE, BUT THE DESIGN WAS FAULTY. THE POWER STEERING RETURN HOSE IS SO SHORT THAT THE SYNTHETIC ATF THAT IS USED AS POWER STEERING FLUID FOAMS UP CAUSING PROBLEMS WITH BELCHING OUT FLUID, POWER STEERING FAILURE, PUMP FAILURE AND EVENTUALLY RACK AND PINION FAILURE. I TOLD HIM NOT TO TOUCH THE POWER STEERING BECAUSE THE RECALL WAS NEVER PERFORMED. HE AGREED THAT THE REPAIR HAD NEVER BEEN DONE AND ESTIMATED THE REPAIR COST AT $800.00 TO PUT A NEW RACK AND PINION AND TO REPAIR THE FAULTY DESIGN PER THE CHRYSLER TECHNICAL SERVICE BULLETIN. MY PROBLEM NOW IS THE PUMP HAS GONE BAD TOO WHICH WILL ADD ANOTHER $500.00 TO THE PRICE. MY DODGE GRAND CARAVAN VIN IS [XXX]. CAN YOU PLEASE HELP ME? MY PHONE NUMBER IS [XXX]. THE PHONE AT THE DEALERSHIP THAT REFUSES TO HELP IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
AIR BAG LIGHT COMES ON INTERMITTENTLY. DOES NOT COME ON ALL THE TIME BUT WHEN IT DOES, IT STAYS ON FOR A COUPLE OF MINUTES. HAS BEEN HAPPENING FOR A COUPLE OF YEARS. *TR
2003 DODGE GRAND CARAVAN ES: FEBRUARY 2010. DURING A RECENT SNOWSTORM, AFTER USING THE REAR DEFROSTER AND FRONT WINDSHIELD DEFROSTER AND SITTING IN THE VAN FOR ABOUT 1/2 AN HOUR TO DE-ICE THE WINDOWS AND WARM UP THE VEHICLE, I PRESSED THE REAR WINDOW WIPER BUTTON. THE REAR WIPER STARTED ITS NORMAL MOTION AND THEN STOPS ABRUPTLY AS IT BROKE THROUGH THE REAR WINDOW WHICH SHATTERED INTO MANY SMALL EGGSHELL LIKE PIECES. THERE WAS GLASS ALMOST ALL THE WAY UP TO THE DRIVER'S FRONT SEAT. HALF THE REAR WINDOW WAS COMPLETELY SHATTERED AND GONE WHILE THE REMAINDER OF THE REAR WINDOW GLASS WAS STILL ATTACHED BUT SHATTERED INTO MANY SMALL CRACKED EGGSHELL LIKE PIECES. IT WAS FORTUNATE THIS HAPPENED WITH THE VEHICLE PARKED. *TR
AIRBAG LIGHT HAS COME ON AND REMAINS ON. CONTACTED MANUFACTURER. THEY DID NOT OFFER ANY ASSISTANCE. I AM SURE THIS IS A SAFETY ISSUE. *TR
ELECTRICAL COMPONENT IN THE GLOVE COMPARTMENT THAT CONTROLS THE HEATER SMELLS OF BURNING AND WHEN HEAT IS TURNED ON SMOKE BLOWS OUT THE HEAT VENTS, ALSO CAUSING THE HEAT TO GO OUT. WHEN THE WIRES WERE CHECKED THEY WERE ALL MELTED FROM BURNING. *TR
NIGHT DRIVING, HEAD LIGHTS AND DASH LIGHTS JUST GO OUT, COME BACK ON AFTER SEVERAL SECONDS. *TR
MY 2003 DODGE GRAND CARAVAN HAS THE SAME CLOCKSPRING PROBLEM THAT MY 99 CARAVAN DID,THOUGHT THIS PROBLEM WAS REDESIGNED. *TR
THIS MODEL HAS STEERING ISSUES. WITH ONLY 60K MILES I HAVE HAD TO REPLACE THE RACK AND PINION 2 SEPARATE TIMES ALREADY AND NOW THE POWER STEERING PUMP IS GOING OUT. *TR
Data synced from NHTSA on May 4, 2026