There are 15 owner-reported air bags & restraints complaints for the 2011 Dodge Grand Caravanin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SEAT BELT IN THE CENTER ROW OF THE VEHICLE WAS INOPERABLE. THE CONTACT STATED THAT THE BUCKLE FAILED TO LATCH SECURELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. GARY MILLER CHRYSLER DODGE JEEP RAM (5746 PEACH ST, ERIE, PA 16509, (814) 868-3635) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER ANY WARRANTIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,794.
2011 DODGE GRAND CARAVAN WAS BEING DRIVEN FROM LAS VEGAS TO LOMA LINDA CALIFORNIA DOWN SOUTH I-15 NEAR BARSTOW CALIFORNIA AT 70 MILES PER HOUR AROUND 2:30PM ON A MONDAY AFTERNOON APRIL 15,2019. HE WAS HIT IN THE REAR PASSENGER SIDE OF THE VEHICLE. SENT VEHICLE ROLLING DOWN THE HIGHWAY AND OFF THE HIGHWAY DOWN AN EMBANKMENT INTO A FENCE. THE VEHICLE CAME TO REST ON THE DRIVERS SIDE. NONE OF THE AIRBAGS DEPLOYED! MANY OF THE WINDOWS WERE BROKEN OUT. WITH THE FORCE OF THE ROLLOVER CRASH THE FRONT WINDSHIELD WAS SMASHED IN. NONE OF THE AIRBAGS DEPLOYED ANYWHERE IN THE VEHICLE. THE FRONT DRIVERS DOOR WAS ALSO BROKEN AT THE DOOR FRAME. MY CONCERN IS THAT THE AIRBAGS SHOULD HAVE DEPLOYED DUE TO THE FORCE OF THE ROLL OVER SEVERAL TIME AND DOWN AN EMBANKMENT.
THIS VEHICLE HAS HAD MULTIPLE ISSUES WITH PREMATURE BRAKE PAD WEAR. IN FACT, IN OCTOBER 2017, THE VEHICLE HAD THE FOLLOWING COMPONENTS REPLACED: CALIPERS (BOTH FRONT AND BOTH REAR), ROTORS (BOTH FRONT AND BOTH REAR), BRAKE PADS (BOTH FRONT AND BOTH REAR) REPLACED BY PEP BOYS IN EASTGATE, OHIO. IT HAS ONLY BEEN JUST OVER 6 MONTHS AND BOTH FRONT SIDE BRAKE PADS HAVE TO BE REPLACED, YET AGAIN! THERE IS OBVIOUSLY SOMETHING WRONG WITH THE ENGINEERING OF THIS VEHICLE BRAKING SYSTEM AND IT HAS BEEN REPORTED ON MANY CONSUMER COMPLAINT SITES AND FILED WITH DODGE/CHRSYLER AND THEY REFUSE TO ACKNOWLEDGE AND REPAIR THE VEHICLES. THE BRAKE PADS ARE WEARING PREMATURELY UNDER NORMAL DRIVING CONDITIONS, NO MATTER WHAT TYPE OF WEATHER IS PRESENT. THE BRAKE PADS WILL FAIL AND RESULT IN SERIOUS OR FATAL ACCIDENTS, IF THEY HAVE NOT ALREADY.
THE AIRBAG LIGHT CAME ON. I RESEARCHED IF THERE WERE ANY RECALLS ON AIRBAGS FOR MY VEHICLE AND IT WAS FOUND THERE IS. WHAT CAN I DO ABOUT THIS?
THE VAN WAS PARKED IN THE DRIVEWAY OF OUR HOME. IT WAS RUNNING, AS MY WIFE WAS WARMING IT UP IN PREPARATION FOR TAKING OUR CHILDREN TO SCHOOL. MY ELDEST SON, AGE 7, WAS SITTING IN THE THIRD ROW SEAT CLOSEST TO THE PASSENGER SIDE WINDOW. WHEN MY WIFE CLOSED THE PASSENGER FRONT DOOR, THE SIDE CURTAIN AIRBAGS DEPLOYED. THE VEHICLE WAS NOT INVOLVED IN ANY COLLISION, AS IT WAS STATIONARY AT THE TIME OF THE DEPLOYMENT. AND WHILE MY SON DID NOT RECEIVE ANY PHYSICAL INJURIES, HE CONTINUES TO STRUGGLE WITH THE FEAR AND STRESS CAUSED BY THE INCIDENT. THE VEHICLE WAS TOWED TO TRANSITOWNE DODGE AND INSPECTED BY BOTH THE DEALER AND BY A CHRYSLER INSPECTOR. VIA LETTER, I WAS INFORMED THAT THE COMPANY HAD NO INTENTIONS OF COVERING THE COSTS OF REPAIR TO THE VAN, WHICH ARE UPWARDS OF $6000. I HAVE REACHED OUT TO FCA GROUP REPEATEDLY BY HAVE BEEN MET WITH DEAD ENDS AND NON-STARTERS. I AM FILING THIS REPORT TO HOPEFULLY PREVENT OTHERS FROM A SIMILAR EXPERIENCE AND THE POSSIBLY OF MORE SEVERE INJURIES.
CAR WAS PARKED IN DRIVEWAY, ENGINE WAS RUNNING AND THE FRONT PASSENGER DOOR WAS SLAMMED AND SIDE/CURTAIN AIRBAGS WERE DEPLOYED.
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH THE THIRD ROW REAR DRIVER'S SIDE PASSENGER ATTEMPTED TO ADJUST THE SEAT BELT. THE SEAT BELT BEGAN TO RETRACT AND FAILED TO UNBUCKLE. THE SEAT BELT HAD TO BE FRACTURED IN ORDER TO RELEASE THE PASSENGER. THE PASSENGER SUSTAINED MINOR BRUISES ON THE ABDOMEN THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A SPECIAL INVESTIGATOR TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 71,000.
MY VAN SHUT OFF IN THE MIDDLE OF TRAFFIC ON NORTH ROXBORO ROAD ON THE WAY TO NORTHERN HIGH SCHOOL. I WAS PROTECTED UNTIL AAA CAME AND TOWED MY CAR TO THE DEALER. I RENTED A CAR AND I PAID FOR THE 1ST WEEK OF THE RENTAL AND THE OTHER WEEK WAS CARED FOR BY THE DEALER. IT IS UNKNOWN WHAT WAS WRONG WITH THE VEHICLE AT THIS POINT IN TIME. ONCE THIS HAPPENED, A FEW MONTHS LATER THE CAR BEGAN TO CUT OFF AT THE GAS STATION THE DAY BEFORE MY FAMILY WAS ABOUT TO TRAVEL OUT OF TOWN. ONCE IT CUT OFF WE HAD TO DRIVE ANOTHER CAR THAT WAS NOT WORKING WELL TO OUR DESTINATION. AAA JUMP STARTED MY VAN IN ORDER FOR ME TO GET BACK TO THE DEALERSHIP. THE ADVISED ME THAT I NEEDED A NEW BATTERY, HOWEVER THE DEALERSHIP I WAS TOLD THAT IF THE BATTERY WAS LOW AND I RECEIVED A JUMP START I SHOULD DRIVE THE CAR. I TRIED AND TURNED AROUND ONCE AGAIN TO THE DEALERSHIP. I WAITED 30 MINUTES BEFORE SOMEONE WAS ABLE TO PUSH MY VAN INTO THE LOT. MY CAR WAS HELD MOST OF THE DAY AND AT THE END OF THE DAY THEY TOLD ME I NEEDED A BATTERY. I CALLED MY HUSBAND TO DISCUSS THE MATTER, HE WANTED TO DISCUSS THE INFORMATION WITH THEM AND THEY WERE ASKING FOR A LARGE AMOUNT OF MONEY TO FIX NOT ONLY THE BATTERY, BUT THE ALTERNATOR AS WELL. THE ALTERNATOR WAS NOT THE PROBLEM I WAS TOLD ORIGINALLY. I HAD ONLY BROUGHT THE CAR TO THEIR LOCATION. THEY WANTED ALMOST A $1000.00 TO FIX MY VAN. I HAD AAA TOW MY VAN AWAY, AAA BROUGHT ME A NEW BATTERY AND THEY TESTED AND FOUND THAT THE ALTERNATOR WAS THE MAIN SOURCE OF MY PROBLEMS. THE LAST TIME MY VAN SHUT OFF IT HAD ALL OF THE LIGHTS ON. THE VOLTAGE LIGHT, THE ABS BRAKE LIGHTS, THE OIL LIGHTS, THE AIR BAG LIGHTS AND THE BATTERY LIGHT. IT HAS BEEN IN AND OUT OF COMMISSION. I HAD AT LEAST 3 INCIDENCES THAT INVOLVED MY CHILDREN AND FEEL THAT OUR LIVES WERE AT STAKE. I NEED TO HAVE A RESOLUTION IN THIS MATTER WITHOUT BEING REQUIRED TO BUY A NEW PLAN. I FEEL CHEATED. *TR
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE STEEL CABLE ATTACHED TO THE FRONT DRIVER SIDE SEAT BELT FRACTURED. AS A RESULT, THE SEAT BELT COULD NOT FUNCTION AS INTENDED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE DROVE OVER A SHEET OF ICE CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE ROLLED ONTO THE PASSENGER SIDE AND CONTINUED SLIDING UNTIL IT WENT INTO A DITCH. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 46,000.
WHILE DRIVING THROUGH A ROUNDABOUT AT APPROXIMATELY 25 MPH, THE VEHICLE WAS HIT ON THE RIGHT SIDE REAR SLIDING DOOR BY ANOTHER VEHICLE. TWO OF MY CHILDREN WERE IN THE SECOND ROW SEATS. THE RIGHT SIDE DOOR WAS CRUSHED AND THE GLASS WAS SHATTERED AND PROJECTED THROUGH THE VAN TO THE LEFT SIDE. THE SIDE CURTAIN AIR BAGS NEVER DEPLOYED. THE AIR BAG LIGHT WAS NOT ON, SO THERE WAS NO INDICATION OF A FAULT. THIS IS A SERIOUS SAFETY CONCERN AND SHOULD BE ADDRESSED.
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER LOST CONSCIOUSNESS DUE TO A MEDICAL ISSUE. THE VEHICLE VEERED OFF THE ROADWAY AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT. THE DRIVER SUSTAINED BRUISES TO THE BODY FROM THE SEAT BELT WEBBING. THE FRONT SEAT PASSENGER WAS KILLED ON IMPACT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION CENTER. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AND CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD AND BACK INJURIES, AND WAS TRANSPORTED TO THE HOSPITAL. THE FRONT PASSENGER SUSTAINED WHIPLASH INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 60,000.
WE HAVE TAKEN THE VEHICLE MULTIPLE TIMES, THE AIRBAG LIGHT RANDOMLY TURNS ON, ESPECIALLY WITH TEMPERATURE CHANGES. THE DEALER SAYS THEY HAVE CHANGED THE CONNECTOR AND THE DEVICE, IT STILL RANDOMLY LIGHTS UP THE AIRBAG SYMBOL. *TR
MY VEHICLE WAS TRAVELING AT APPROX 30 MPH WHEN ANOTHER VEHICLE PULLED OUT IN FRONT OF MY VEHICLE RESULTING IN A SIDE IMPACT. PASSENGER SIDE AIRBAG DEPLOYED BUT NOTHING OR NO ONE WAS IN THE PASSENGER SEAT. *TR
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026