NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Dodge Grand Caravan. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
HI, I WAS TRAVELING ON HIGHWAY AND AT ABOUT 45 MPH THE RPM'S RAMPED UP TO 5+ AND VAN HAD NO ADDITIONAL POWER AND I COASTED OFF THE HIGHWAY. I WAS RECENTLY INFORMED I NEED TO HAVE MY TRANSMISSION REPLACED AT A COST OF $4,286.70 AND WAS REACHING OUT TO YOU FOR CONSIDERATION OF ANY WARRANTY EXTENSION AS I ONLY HAVE 110K MILES ON OUR FAMILY VAN. THIS ESTIMATE IS PROBABLY HIGHER THAN WHAT ONE OF YOUR DEALERSHIPS CAN OFFER. WHILE THESE ARE VERY CHALLENGING TIMES FOR MANY I WAS HOPING DODGE CAN OFFER BRAND LOYALTY COVERAGE (3RD DODGE PRODUCT WE'VE PURCHASED) AS YOU WERE KIND ENOUGH TO DO LAST YEAR WITH A PROBLEM WE HAD. ANY FINANCIAL ASSISTANCE WOULD BE GREATLY APPRECIATED. I WILL BE SENDING AN EMAIL TO THE CORPORATE OFFICE AND LOOK FORWARD TO A RESPONSE. THANK YOU! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE DRIVER SIDE REAR SLIDING DOOR CANNOT BE OPENED MANUALLY OR ELECTRICALLY. THE DOOR WILL NOT UNLOCK ELECTRICALLY OR MANUALLY, SO THE INTERIOR AND EXTERIOR OPENING HANDLES CANNOT BE OPERATED. USING THE KEY FOB OR INTERIOR BUTTONS TO OPEN THE DOOR CAUSE A MESSAGE TO DISPLAY ON THE DASH INFORMATION AREA SAYING "UNLOCK DOOR TO OPERATE." THIS POSES A RISK IF THERE IS AN ACCIDENT AND MY CHILDREN NEED TO EXIT OR BE REMOVED FROM THE VEHICLE, ESPECIALLY IF OTHER DOORS ARE BLOCKED OR DAMAGED DUE TO AN ACCIDENT. THE VEHICLE HAS BEEN STATIONARY. I HAVE NOT TRIED TO OPEN THE DOOR WHILE IN MOTION.
THE ENGINE STALLS OCCASIONALLY WHEN I TRY TO GO AFTER BEING STOPPED AT STOP SIGN. NO WARNING LIGHTS. THE ENGINE JUST DIES. RADIO AND ELECTRICAL ARE STILL ON. I'M AFRAID THIS WILL HAPPEN WHEN I AM MOVING AND MY BRAKES AND STEERING WILL BE COMPROMISED.
VEHICLE WAS PARKED ON LEVEL SURFACE AFTER CAR WASH WHEN I OPENED THE DOOR TO EXIT THE VEHICLE THE HEAD RESTRAINT SAFETY DEVICE MALFUNCTIONED AND POPPED OPEN. I NOTICED THE BLACK PLASTIC CLIPS THAT HOLD THE RESTRAINT TO THE METAL PIN WERE BROKEN, MOST LIKELY CAUSED FROM EXCESSIVE STRAIN OVER TIME.
WHEN I WAS DRIVING MY CAR AND COMING TO A STOP THE ENGINE WOULD SUDDENLY SHUT OFF. ALL LIGHTS WOULD REMAIN ON BUT MY POWER STEERING WOULD GO AWAY AND THE RPM'S WOULD DROP TO 0. WHEN I WOULD TRY TO START IT AFTER PULLING OVER (MANUALLY CRANKING THE STEERING WHEEL) THE CAR WOULD TURN OVER, START, AND THEN SHUT OFF IMMEDIATELY. THEN RANDOMLY, USUALLY AFTER 15 MINUTES, THE CAR WOULD START UP LIKE NORMAL AND STAY ON WITHOUT INCIDENT. THIS HAPPENED TWICE WITHIN 5 MINUTES OF EACH INCIDENT.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THERE WAS ABNORMAL GRINDING NOISE DETECTED AND VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 96,000.
WHILE DRIVING ON THE INTERSTATE WITH CRUISE CONTROL ON, THE CAR SHUT OFF ENTIRELY AFTER HITTING A BUMP. THE RPM WENT DOWN TO 0 AND THE GAS PEDAL DID NOT WORK. EVERYTHING SEEMED FINE AS WE WERE DRIVING. WE DID NOT HAVE ANY WARNING LIGHTS OR CHECK ENGINE LIGHTS. THE CAR SIMPLY SHUT OFF AT 80 MPH. ATTEMPTS TO TURN THE CAR BACK ON DID NOT WORK. THIS HAS NOW HAPPENED ON TWO SEPARATE OCCASIONS. THANKFULLY WE WERE ABLE TO PULL TO THE SIDE OF THE ROAD SAFELY EACH TIME. WE AREN'T SURE IF THIS IS AN ELECTRICAL PROBLEM, SINCE CRUISE CONTROL WAS ON WHEN THE CAR SHUT OFF.
THE VANS ENGINE SHUTS OFF WHEN COMING TO A STOP, THIS HAS HAPPENED OVER A DOZEN TIMES. THE MECHANIC CAN FIND NOTHING WRONG BECAUSE NO CODES OR LIGHT COME ON. THIS IS A HUGE PROBLEM.
MY PASSENGER SLIDING DOOR IN A PERMANENT LOCKED POSITION. I AM NOT ABLE TO EVEN MANUALLY OPEN THE DOOR. THIS IS SECURITY ISSUE.
THE VEHICLE WILL STOP WHILE DRIVING. IT CUTS OFF AFTER STARTING AND SOMETIMES TAKES UP TO 10 MINUTES JUST TO START IT. THE BATTERY IS DYING DAILY AND HAS TO BE JUMPED OR DISCONNECTED JUST TO START IN THE MORNING. HAVE READ SEVERAL COMPLAINTS AND ALL END UP HAVING TO BYPASS OR CHANGE THE TIPM FUSE BOX. IT WAS DEFECTIVE ON 2011 AND 2012 MODELS. THE ISSUE STILL EXISTS ON THE 2013 MODEL.
MY VAN JUST SHUT OFF WHILE DRIVING. THERE WAS NO WARNING. IT JUST STOPPED WORKING. FORTUNATELY, I WAS IN MY NEIGHBORHOOD AND NOT GOING FAST. I WAS ABLE TO STOP THE VAN AND PUT IN PARK AND START IT AGAIN WITHOUT DIFFICULTY . I HAVE READ ONLINE THAT DODGE KNOWS THIS IS A PROBLEM. THIS NEEDS TO BE A MANDATORY RECALL.
THE PASSENGER SEAT HEADREST DEPLOYED, THE PASSENGER WAS ADJUSTING THE SEAT TO MOVE BACK AND ADJUSTING THE ANGLE OF THE SEAT. THERE WAS NO CAR ACCIDENT TO ACTIVATE THIS ACTION. IT WAS STARTLING TO HEAR THIS AND SEE THIS. IT IS HIGHLY DEFECTIVE IN IT'S ACTIVISION MECHANISM. THE DEALER WANTS TO CHARGE TO FIX THIS IN THE $1000. I SEE NO LOGICAL REASON FOR THE HEAD REST AND NOW I CAN SEE IF IT DEPLOYED ON THE DRIVER'S SEAT, CAUSING AN ACCIDENT.*DT CONSUMER STATED HEAD REST HAS NOT BEEN REPAIRED.*JB
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT START WITHOUT WARNING. AFTER MULTIPLE INCORRECT DIAGNOSTICS, THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A FAULTY TOTALLY INTEGRATED POWER MODULE AND ESTIMATED THE REPAIR TO COST $1,500. THE CONTACT SPOKE WITH HONDA OF THE AVENUES (11333 PHILIPS HWY, JACKSONVILLE, FL 32256, (904) 370-1300) AND WAS REFERRED TO JACKSONVILLE CHRYSLER DODGE JEEP RAM ARLINGTON (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (877) 677-5782). THE CONTACT WAS INFORMED THAT SHE WOULD HAVE TO PAY FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 130,000.
BAD TIPM MODULE, HAD MY FUEL PUMP REPLACED AND THE BATTERY AND NOW THE REPAIR SHOP SAYS THE MODULE IS BAD AND IT KEEPS TURNING THE NEW FUEL PUMP ON AND OFF AND IT WILL RUIN BOTH OF THOSE NEW PARTS IF IT IS NOT FIXED. ALL THE CHRYSLER AND DODGE TRUCKS HAVE HAD A RECALL ON THIS, WHY NOT THE DODGE VANS. THIS IS VERY UNSAFE.
THE LIGHT FROM AIR BAG PASSERGER IS ON VERY TIME .FOR 6 TIME REPORT TO DE DEALER ,DONT D/E
I TURNED OFF MY 2013 GRAND CARAVAN AND NOTICED A SOUND LIKE A FAN BUZZING COMING FROM THE REAR TIRE AREA. IN A FEW HRS I CAME BACK OUT AND TRIED TO START IT AND THE BATTERY WAS DEAD. RESEARCH TELLS ME IT'S THE FUEL PUMP RELAY.
I STARTED TO HAVE A PROBLEM STARTING MY VAN I CALLED MY MECHANIC AND HE ASKED ME WHAT HAPPENED I TOLD HIM THAT I TRIED TO START THE VAN IT DOESN'T START IMMEDIATELY I HAVE TO TRY SEVERAL TIMES AND AFTER A WHILE THE BATTERY WILL BE DEAD IN THE MORNING AND I STARTED TO DISCONNECT MY BATTERY TERMINAL HE SAID HE SEEN THIS PROBLEM BEFORE IT'S VERY COMMON IN DODGE GRAND CARAVAN IT'S THE TIPM ( THE FUSE BOX ) THE FUEL PUMP RELAY IS WELDED INTO THE FUSE BOX AND CAN NOT BE REPLACED AND IF IT GOES BAD IT WILL COST 1200 $ TO REPLACE THAT IS CRAZY IF THIS WAS TOYOTA THE COST OF FUEL PUMP RELAY IS NO MORE THAN 20 TO 30 DOLLARS IT'S A BAD DESIGN AND DODGE SHOULD PAY FOR IT
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE FUEL PUMP RELAY FAILED WHILE DRIVING AND THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE. THE CONTACT STATED THAT THE FOLLOWING DAY THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
BOTH KEYS STOPPED WORKING WHEN VAN WAS UNDER WARRANTY, ONE KEY HAS STOPPED WORKING AGAIN, KEY WON'T UNLOCK VAN. ARE DEFECTIVE KEYS A COMMON PROBLEM?
ABOUT A MONTH AGO THE DRIVER'S SIDE SLIDING DOOR STOPPED WORKING IN MY WIFE'S 2013 DODGE GRAND CARAVAN SXT. THE LOCK WILL NOT ACTUATE TO EITHER LOCK OR UNLOCK AND SO THE DOOR IS STUCK EFFECTIVELY LOCKED AND WILL NOT OPEN. THIS IS THE ONLY DOOR THAT HAS THIS PARTICULAR ISSUE BUT A FEW TIMES I HAVE RIDDEN WITH MY WIFE I HAVE NOTICED THAT THE OTHER DOOR LOCKS DO NOT AUTOMATICALLY TRIGGER AND AUTO-LOCK AS THEY SHOULD WHEN THE VEHICLE IS INITIALLY PUT INTO DRIVE FOR ABOUT 10MIN AFTER THE VEHICLE HAS BEEN IN MOTION. THE LOCKED SLIDING DOOR CREATES A SAFETY HAZARD IN MY OPINION SINCE THE DOOR CANNOT BE OPENED ELECTRONICALLY OR MANUALLY. THE DELAYED ACTIVATION OF THE AUTO-LOCK COULD ALSO INDICATE A LARGER ISSUE WITH EITHER THE DOOR LOCK MECHANISMS IN GENERAL OR THE ELECTRICAL SYSTEM THAT CONTROLS THEM. AFTER SEARCHING ONLINE I HAVE FOUND THAT THERE IS AN ABUNDANCE OF ISSUES LIKE THESE CONCERNING VARIOUS YEARS AND MODELS OF DODGE MINIVANS. ENOUGH TO POSSIBLY CONSTITUTE A RECALL.
TL* THE CONTACT OWNS A 2013 DODGE CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THOMAS DODGE OF ORLAND PARK 15941 S 94TH AVE ORLAND PARK, IL. 60462-5522, (708)403-8801 WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 125,000. *TR
2013 CARAVAN JUST DIES WHILE DRIVING. NO WARNING JUST QUITS. PULL TO THE SIDE OF ROAD IN TRAFFIC HAVE TO TURN OFF AND RESTART.THIS IS VERY SERIOUS HAS DONE SEVERAL TIMES. CANT FIND A RECALL IM SURE THERE HAS BEEN INJURIES OR EVEN DEATHS FROM THIS. NO RECALL REALLY? I HAVE READ HUNDREDS OF COMPLAINTS ON THIS
BOTH OF MY FRONT SEATS' HEADRESTS HAVE DEPLOYED (AT SEPARATE TIMES), WHEN THE VEHICLE WAS UNOCCUPIED, SITTING PARKED IN MY DRIVEWAY. THE PLASTIC CLIP THAT HOLDS THE MECHANISM CLOSED WORE OUT AND CRACKED OPEN, RELEASING THE HEADREST. I CALLED THE DEALERSHIP, BECAUSE THIS WAS CLEARLY A DEFECT. THEY SAID THE ENTIRE SEAT NEEDED TO BE REPLACED IT ESTIMATED $900.
ONE DAY, I FOUND MY DRIVERS SEAT HEAD REST HAD COME OPENED. WHEN LOOKING TO SEE WHAT CAUSED THIS, IT SAID THAT YOU WERE REAR ENDED? I WAS NOT REAR ENDED! NOW MY AIR BAG LIGHT IS ON? I HAD ASK A DODGE DEALER ABOUT IT , AND HE SAID THAT IT WOULD COST A THOUSAND DOLLARS TO FIX IT? WHEN READING ABOUT THE RECALLS ON IT, I READ WHERE THE CLIPS ARE BREAKING. MAKING THE HEAD REST TO COME OPEN, AND THE AIR BAGS NOT WORKING? PLEASE CAN YOU HELP ME WITH THIS PROBLEMS? I DON'T FEEL THAT IT IS MY FAULT? THANK YOU [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
WHILE DRIVING ON THE HIGHWAY AT AROUND 60 MPH, MY HEADREST DEPLOYED. I DID NOT USE THE BRAKES, AND WAS NOT INVOLVED IN ANY SORT OF ACCIDENT, INCLUDING A REAR END ACCIDENT, WHICH IS WHEN THIS IS SUPPOSED TO HAPPEN. WHEN THIS HAPPENED, IT SMACKED INTO THE BACK OF MY HEAD. THE SURPRISE AND PAIN OF THIS HITTING THE BACK OF ME HEAD RANDOMLY WHILE DRIVING COULD HAVE CAUSED AN ACCIDENT. I WAS TRAVELING AROUND OTHER VEHICLES. THE PLASTIC TABS INSIDE ARE SNAPPED AND THERE IS NO WAY TO PUT IT BACK TOGETHER WITHOUT A REPAIR OR REPLACEMENT. THE PART OBVIOUSLY FAILED. THERE WAS NO REASON FOR THIS TO HAPPEN AND I HAVE SEEN MANY COMPLAINTS ONLINE OF THIS HAPPENING TO CHRYSLER MINIVANS AND SUVS. THE PASSENGER SIDE HEADREST DID NOT DEPLOY, WHICH I BELIEVE IS FURTHER EVIDENCE THAT IT DID NOT FUNCTION AS INTENDED. IF I HAD BEEN INVOLVED IN A REAR END ACCIDENT, THEY BOTH SHOULD HAVE DEPLOYED, AS MY HUSBAND WAS SITTING IN THE PASSENGER SEAT. THERE SHOULD BE A RECALL ON THIS PART AS IT COULD CAUSE AN ACCIDENT AND IS VERY COSTLY TO REPAIR. I'M INCLUDING PICTURES OF THE DEPLOYED HEADREST, THE PASSENGER ONE THAT IS STILL TOGETHER, AND THE REAR OF MY VEHICLE TO SHOW THERE WAS NO ACCIDENT. THANK YOU.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN SE VEHICLE STALLED THE VEHICLE DID NOT START AGAIN TIPM RELAY (ACCORDING TO CONTACT, NOT DIAGNOSED BYT DEALER) THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A TURN THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PUSHED TO THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE CONTACT DIAGNOSED AND REPAIRED THE VEHICLE HIMSELF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
THE LOCK/UNLOCK BUTTON ON DRIVER SIDE DOOR STOPPED WORKING, REAR GATE IS CLOSED TIGHT BUT INDICATOR SAYS IT'S OPEN AND ALL INTERIOR LIGHTS STAY ON WHILE DRIVING
2013 DODGE CARAVAN DRIVER SIDE HEAD TEST DEPLOYED FOR NO REASON WHILE STOPPED AT A RED LIGHT ON THE MORNING OF SEPTEMBER 8TH, 2019. MY VEHICLE WAS STATIONARY. NO ACCIDENT OR REAR COLLISION OCCURRED. PHOTOS OF FRONT AND BACK OF VEHICLE WILL PROVE NO DAMAGE. IT APPEARS THE PLASTIC RETAINER WHICH HOLDS THE COMPONENT TOGETHER FAILED AND SNAPPED ON ITS OWN ACCORD. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY DODGE/CHRYSLER.
VAN HAS DIED TWICE WHILE DRIVING IT, EVERYTHING SHUTS DOWN. IT ACTS LIKE IT WANTS TO CRANK BUT IT WON'T HAVE TO HARD RESET IT TO GET IT TO CRANK.
ACCORDING TO THE DODGE DEALER THAT IS HANDLING THE CAR THERE IS A DEFECT WITH THE TYPUN <THE WAY IT WAS EXPLAINED IT'S THE BRAIN THAT READS THE KEY> I BELIEVE THAT BEING IT'S NOT A PROBLEM THAT'S RELATED TO WEAR AND TEAR. THEN IT SHOULD BE CONSIDERED A RECALL AND NOT A OUT OF POCKET EXPENSE.
DEFECTIVE WINDOW REGULATORS. I WORK FOR A FEDERAL FLEET AND WE HAVE HAVE SEVERAL THOUSAND WINDOW REGULATORS ON DODGE GRAND CARAVANS FAIL AND BE REPLACED, AND EVEN SOME OF THE REPLACEMENTS HAVE FAILED. THE MANUFACTURER IS WELL AWARE OF THIS AND HAS REIMBURSED MY AGENCY FOR SOME OF THE COSTS. THE FACT THAT THEY HAVEN'T OPENED A RECALL OR EXTENDED WARRANTY FOR THE GENERAL PUBLIC IS COMPLETE BS AND A TOTAL CUSTOMER SERVICE FAILURE ON THEIR PART.
2013 DODGE CARAVAN DRIVER SIDE HEAD TEST DEPLOYED FOR NO REASON WHEN MY BROTHER FROM OUT OF TOWN TOOK MY CHILDREN TO THE SCHOOL BUS STOP THIS MORNING AUGUST 20TH 2019 NO ACCIDENT HAVE PICTURES OF DEPLOYED HEADREST ON DRIVER SEAT HAVE PICTURES OF PASSENGERS HEADREST IS FINE HAVE PICTURES OF FRONT AND BACK OF VEHICLE SHOWING NO DAMAGE. *DT *DT *DT *TR *DT *TR CONSUMER STATED DAREN DRINSKI WAS INJURED WHILE TAKING MY CHILDREN TO SCHOOL 8-20-19 ROUGHLY 6:30A.M. IT DEPLOYED HITTING HIM IN THE HEAD. WHICH CAUSED HIM TO HAVE A SEVERE HEADACHE THROWING UP YESTERDAY. HE FINALLY FELL ASLEEP ROUGHLY 3:00AM THIS MORNING 8-21-19 WOKE UP FEW HOURS LATER STILL WITH A HEADACHE FEELING NAUSEOUS AND NECK HURTING SO BAD HE COULD BARELY GET OUT OF BED. HE WENT TO THE EMERGENCY ROOM THIS MORNING 8-21-19. HE HAS NOW MISSED 2 DAYS OF WORK. IS NOT BEING RELEASED AT THE SOONEST 8-24-19. MAY NEED TO FOLLOW UP WITH PRIMARY DOCTOR IF STILL HAVING PAIN. THE EMERGENCY ROOM SAID HE HAD CERVICAL SPRAIN NECK CONTUSION. WE DID CONTACT DODGE THEMSELVES WHICH WAS SUCH A RUDE MISINFORMATION RIGHTFULLY A RUN AROUND CIRCUS. I'VE SPOKEN WITH CHRIS 8-20-19 WHO TOOK THE INITIAL REPORT TO SEND TO SPECIAL INVESTIGATIONS DEPARTMENT. CHRIS SAID I WOULD RECEIVE A PHONE CALL BY THIS MORNING 8-21-19. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
VIE OWNED THE VAN FOR A YEAR NOW . AND THEN WITHOUT BEING INVOLVED IN ANY KIND OF A BUMP OR ACCIDENT. NO DAMAGE SHOWN ON THE OF ANY .THE AIR BAG LIGHT STATED BLARING ON THE DASH .IM VERY CONCERNED THAT IF I WAS INVOLVED IN A FUTURE ACCIDENT. THEY WOULD FAIL.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION WAS MALFUNCTIONING AND SHIFTING OUT OF GEAR. WATSON'S MANISTEE CHRYSLER (208 W PARKDALE RD, MANISTEE, MI 49660, (231) 723-6528) USED A HANDHELD DEVICE TO QUICKLY DIAGNOSE THE TRANSMISSION, BUT FOUND NO FAILURE. THE MANUFACTURER WAS NOT CONTACTED. ALSO, THE CONTACT HEARD A HIGH PITCHED WHINING NOISE WHILE DRIVING. AFTER THE VEHICLE SHIFTED OUT OF A LOW GEAR, THE ENGINE REVVED, BUT THE VEHICLE DID NOT MOVE. THE CONTACT MANAGED TO DRIVE HOME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 89,706.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE HEAD GASKET AND VALVES WERE FAULTY. THE CONTACT CALLED BOB HOWARD CHRYSLER JEEP DODGE RAM (13250 BROADWAY EXT, OKLAHOMA CITY, OK 73114, (405) 749-1111), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 126,900.
THIS VEHICLE HAS 61000 MILES AND CHECK ENGINE LIGHT CAME ON. TOOK TO DEALER AND TORQUE CONVERTER LOCK UP IS OUT ON THE VEHICLE. ALSO ON FRON TO HOOD THERE IS RUST DEPOSIT UNDER PAINT. I HAVE SEEN THIS ON SEVERAL DODGE GRAND CARAVANS IN SAME PLACE.
I BOUGHT MY VEHICLE IN MAY 2016. THE MILES ON THE VEHICLE WERE 50,000. MY CURRENT MILES ARE 93,000. I NOTICED IT WAS NOT SAFE TO DRIVE WHEN GOING DOWNHILL AFTER THIS RECENT INCIDENT . I DONT USUALLY GO UPHILL OR DOWNHILL WHERE I LIVE AND COMMUTE! ONE DAY I HAD WENT TO OAKLAND TO HELP GIVE A RIDE THATS WHEN I NOTICED IT WAS UNSAFE. I WAS DRIVING DOWNHILL WHEN SUDDENLY THE VAN WOULD JOLT AND STOP THEN GO IT WOULD REPEAT THIS ALL THE WAY DOWN FOR 4 MIN. IT WAS REALLY SCARY ONCE I GOT BACK ON EVEN LEVEL PAVEMENT IT STOPPED AFTER I PUT THE VEHICLE IN PARK. VEHICLE WAS IN MOTION AND IN DRIVE IN THE OAKLAND HILLS I FELT I HAD NO CONTROL OF MY CAR IT WAS A HILL THAT HAD SOME MILD TURNS BUT THE HILL WAS STEEP. I WAS NOT DRIVING FAST, I WAS ONLY GOING 30 MILES PER HOUR. I HAD NO BRAKE PROBLEMS BEFORE OR AFTER JUST DURING THIS ROAD. I TOOK THE VAN TO TWO DIFFERENT MECHANICS SAYING THE TRANSMISSION IS GOING OUT. I ONLY HAD THIS VAN TECHNICALLY FOR 43,000 MILES. I EVEN FOUND OUT THAT IT HAD A RECALL BEFORE I BOUGHT IT IN 2014 OF SOMETHING ELSE. THE DEALERSHIP THAT SOLD ME THE VEHICLE DIDNT MAKE SURE THAT RECALL WAS FIXED IN 2014. I BOUGHT THIS CAR IN 2016!! THIS VEHICLE WAS USED!! I WISH WE HAD TEST DRIVED THIS CAR ON A HILL FIRST!! IM PAYING 19,000 FOR THIS CAR I EVEN WENT A HAD TO FIX THE HEATER CORE THAT ALSO WENT OUT.. I OFTEN SERVICE IT!! I HAVE NO PHOTOS TO TAKE LIKE HOW? I AM WORKING ON GETTING DOWN TO A DODGE DEALERSHIP TO HAVE THEM TAKE A BETTER LOOK AT IT!! ITS SO MUCH MONEY FOR SOMETHING I THOUGHT WOULD BE RELIABLE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KEARNY MESA CHRYSLER DODGE JEEP RAM (8010 BALBOA AVE, SAN DIEGO, CA 92111, (858) 560-7100) WHERE IT WAS DIAGNOSED THAT THE CYLINDER HEAD WAS DAMAGED. THE VEHICLE WAS NOT UNDER WARRANTY AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000.
INITAILLY BATTERY LIGHT CAME ON UNEXPECTEDLY. 30 MINS LATER WHILE DRIVING ON THE STREET, THE CAR WOULD NO LONGER PULL AS IF IT HAD BEEN SHIFTED INTO NEUTRAL. CONSTANTLY SHIFTING THE CAR INTO NEUTRAL AND BACK INTO DRIVE I WAS ABLE TO PULL ONTO A SIDE STREET. I COULD HEAR A SOLID CLICK WHEN DOING THE SHIFTING. CHECKED TRANSMISSIN FLUID AND IT WAS CLEAN AND AT A GOOD LEVEL. BATTERY LIGHT STAYED ON AND EVENTUALLY CAR WOULD NO LONGER START.
SINCE I BOUGHT THE VEHICLE FROM A PREVIOUS OWNER, THE CAR ALL OF A SUDDEN STALLS ON THE HIGHWAY, A TOTAL SHUT DOWN OCCURS WHILE DRIVING ON HIGHWAY OR LOCAL ROADS. IT IS REALLY A SCARY SITUATION. WHEN I LOOKED INTO PRODUCT RECALL ON THIS VEHICLE, NOTHING SHOWS UP, EXCEPT SEVERAL COMPLAINTS OF THE SAME MATTER. I FOUND OUT FROM THE WEB IT IS A FAILURE OF TOTALLY INTEGRATED FUEL SYSTEM FAILURE AND ALSO RELATED TO A FUEL PUMP RELAY FAILURE. SO FAR, NO RECALLS FROM CHRYSLER/DODGE MANUFACTURERS.NO GOVERNMENT ACTIONS EITHER.
TRANSMISSION ON OUR 2013 DODGE GRAND CARAVAN FAILED WHILE TRAVELING ON THE FREEWAY VAN WOULD NO LONGER ACCELERATE. MY WIFE HAD TO COAST TO THE CENTER OF THE FREEWAY AND CALL FOR A TOW TRUCK. LUCKILY NEITHER MY WIFE OF THE 3 CHILDREN IN OUR VAN WERE INJURED DESPITE BEING IN A POTENTIALLY DANGEROUS SITUATION.
WHILE DRIVING DOWN THE INTERSTATE THE PASSENGER SIDE HEAD REST DEPLOYED. THERE WAS A PASSENGER IN THE SEAT AT THE TIME BUT WAS NOT HIT BY THE HEAD REST.
FUEL PUMP RUNS ALL NIGHT DRAINS BATTERY AND LATER VEHICLE STALLS AND CRANKS BUT DOESN'T START
TAKATA RECALL .... THE HEADREST ON THE PASSENGER SEAT DEPLOYED ON IT'S OWN WITHOUT AN ACCIDENT OCCURRING. TO THE BEST OF MY KNOWLEDGE, THE VEHICLE WAS STATIONARY.
THE TIPM HAS GONE BAD IN THIS VAN. THE VAN WILL STALL WHILE DRIVING AND THE FUEL PUMP WILL STAY RUNNING IF YOU DON'T PULL THE FUSE. THIS IS A RECALL ON ONLY CERTAIN MODELS MADE BY DODGE BUT THEY ARE CLAIMING IT IS NOT A PROBLEM WITH THIS VAN EVEN THOUGH THEY ARE THE SAME COMPONENTS. I NOW HAVE TO PUT OUT $1600 TO REPAIR SOMETHING CHRYSLER WILL NOT ACCEPT RESPONSIBILITY. THIS VEHICLE IS UNSAFE WITHOUT THE REPAIR AND CHRYSLER SHOULD DO BETTER.
TL* THE CONTACT OWNED A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, ANOTHER VEHICLE FAILED TO OBEY A RED LIGHT AT 35 MPH AND CRASHED INTO THE FRONT OF THE CONTACTS VEHICLE. DURING THE CRASH THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A RIGHT HIP AND AN ANKLE INJURY ALONG WITH A CONCUSSION. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE REPORT WAS TAKEN AT THE SCENE. THE MANUFACTURER WAS CONTACTED AND AN INSPECTION WAS PERFORMED ON THE VEHICLE BUT NO PROBLEM WAS FOUND. THE LOCAL DEALER WAS NOTIFIED. THE CONTACT MENTIONED THAT THERE WAS A RECALL RELATED TO THE AIR BAGS ASSOCIATED WITH HER VEHICLE BUT THE RECALL INFORMATION WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 190,000.*DT *DT*JB CONSUMER STATED AIRBAG RECALL IN MY VEHICLE DUE TO DEFECTIVE SOFTWARE BEING INSTALLED AT THE FACTORY, WHICH WOULD CAUSE AIRBAG FAILURE IN AUTO ACCIDENT. CONSUMER WOULD LIKE TO REQUEST A VEHICLE EXAMINATION AND REVIEW OF AN AIRBAG SYSTEM FAILURE, IN AN AUTO ACCIDENT THAT TOTALED MY 2013 DODGE GRAND CARAVAN. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB *TR*JB
THE SLIDING DOOR ON DRIVERS SIDE NO LONGER OPENS. THE HANDLE MOVES BUT DOESN'T SEEM TO LATCH OR UNLATCH. DOOR INOPERABLE IN CLOSED POSITION. IT WILL NOT OPEN AT ALL FROM OUTSIDE OR INSIDE THE VEHICLE. IT IS NOT A POWER DOOR, MANUAL ONLY. IT JUST WOULDN'T OPEN ONE DAY, WITHOUT WARNING, AROUND MAY 21, 2019. I HEAR OF MANY OTHERS HAVING SAME PROBLEM WITH THEIR DODGE GRAND CARAVAN. PLEASE INITIATE A RECALL, AS THIS IS NOT ONLY AN EXPENSIVE REPAIR, BUT MORE IMPORTANTLY A SAFETY ISSUE FOR EXITING THE VEHICLE IN AN EMERGENCY.
WE HAD EXPERIENCED COLD AIR COMING FROM HVAC IN WINTER AND RECENTLY HAD HOT AIR COMING ON WHILE USING THE AC.THERE WAS RECALL FOR 2014BUT NOT 2013. I HAVE REQUESTED DODGE PAY FOR THE REPAIRS AS I HAVE ALREADY PAID TO HAVE IT DIAGNOSED. WE ARE UNABLE TO ADJUST THE HVAC SYSTEM TEMPS AND WAS ADVISED I NEED A BLEND DOOR ACTUATOR THAT SHOULD BE COVERED UNDER X64 WARRANTY EXTENSION. I WOULD EXPECT DODGE TO PAY FOR THIS. THEY WANTED ME TO GET IT DIAGNOSED AT A DEALERSHIP (I PAID $75 TO HAVE IT DIAGNOSED) FOR 4124 THEN THEY WOULD CONSIDER PAYING REPAIRS; MADE NO SENS TO ME. RECALL 24-005-16 SHOULD BE EXTENDED TO COVER MY 2013. PLEASE PROVIDE DODGE CORPORATE OFFICE CONTACT INFO IF YOU COULD. I WOULD APPRECIATE WHATEVER CAN BE DONE TO GET THIS FIXED. BLEND DOOR ACTUATOR IS IN NEED OF REPAIR AND I FEEL AS THOUGH I SHOULD NOT HAVE TO PAY FOR IT. THANK YOU! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
THIS IS THE 6TH TIME MY VAN HAS DIED ON ME WHILE DRIVING IT. I WILL BE DRIVING AT ANY RATE OF SPEED AND MY VAN WILL JUST SHUT OFF. IF I LEAVE IT SIT FOR 45MINITES IT WILL START BACK UP. TODAY IT DIED ON ME IN THE MIDDLE OF AN INTERSECTION WITH THREE KIDS IN THE CAR. WE HAVE TAKEN IT SEVERAL PLACES AND NO ONE SEEMS TO BE ABLE TO HELP US. WE HAVE REPLACED THE TIPM. NO CHECK ENGINE LIGHT IS EVER ON WHEN IT HAPPENS
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT REAR AC EVAPORATOR WAS BLOWING HOT AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE EVAPORATOR REAR AC EXPANSION VALVE AND THE REAR AC LINE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE AC EVAPORATOR VALVE AND EXPANSION VALVE WAS REPLACED. THE REAR AC LINE WAS NOT REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,244. *LN*JB
Data synced from NHTSA on May 4, 2026