NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Dodge Grand Caravan. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
DRIVER'S REAR, MANUAL, SLIDING DOOR JUST STOPPED WORKING. IT WILL NOT UNLOCK OR OPEN FROM INSIDE OR OUT.
DRIVER SIDE PASSENGER SLIDING DOOR IS STUCK IN THE LOCKED POSITION. IT WILL NOT UNLOCK MANUALLY OR WITH THE KEY FOB. OBVIOUSLY MINI-VANS ARE VERY POPULAR AMOUNT MOMS WITH KIDS - THIS CREATES A SERIOUS SAFETY RISK. AT THE MOMENT IN THE EVENT OF AN EMERGENCY MY PASSENGERS WOULD ONLY BE ABLE TO GET OUT OF ONE FUNCTIONING DOOR.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE ACCELERATING, THE ENGINE SEIZED. THE CONTACT HAD A SCANNER THAT DIAGNOSED THAT ENGINE CYLINDER NUMBER TWO HAD RUST PARTICLES AND THE NUMBER FOUR CYLINDER MISFIRED. THE NUMBER SIX CYLINDER HAD NO ISSUES. THE ENGINE WAS A PINTASTAR 3.6 LITER, WHICH FAILED IN PAST VEHICLES OF THE SAME MODEL. THE MANUFACTURER EXTENDED THE WARRANTY UP TO 100,000 MILES. NEESEN CHRYSLER DODGE JEEP RAM (2151 N US, US-77, KINGSVILLE, TX 78363, (361) 516-001) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN THE EXTENDED WARRANTY. THE FAILURE MILEAGE WAS 85,000.
THE AIRBAG LIGHT GOES ON AND OFF EVERY SO OFTEN ALSO BLINKS WHEN GOING A CERTAIN SPEED.
THE COOLING SYSTEM STARTED A LEAK NEAR THE FIREWALL WHERE ARE THE METAL TUBING CONNECTS 2 EACH Y PLASTIC CONNECTORS. IT IS ONE SOLID PIECE THAT WRAPS AROUND THE TOP OF THE ENGINE AND FACTORY PRICE IS $185 NO THIRD PARTY AVAILABLE. AFTER INSPECTING THE Y CONNECTORS THEY ARE MADE OF VERY VERY THIN ABS PLASTIC. AT 125000 MILES HAD TO REPLACE IT TWICE WITHIN 50000 MILES THE SECOND TIME I USED 2 EACH BRASS TEE CONNECTORS WITH ADDITIONAL 5/8 HEATER HOSE AND SPLICED IT TOGETHER FOR A BETTER STRONGER CONNECTION. THIS HAS MADE THE FOURTH HIGH PRESSURE LEAK I'VE HAD AND 60,000 MILES.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WOULD DOWNSHIFT OR SHIFT INTO NEUTRAL. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING, THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A CODE RED INDICATED A FAILURE WITH THE WINDSHIELD WIPER AND THE FUEL PUMP. THE CONTACT CALLED GREENVILLE CHRYSLER JEEP DODGE AT (903) 454-0283 (LOCATED AT 5401 INTERSTATE HWY 30, GREENVILLE, TX 75402) AND WAS INFORMED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
THE PASSENGER SIDE SLIDING DOOR DOES NOT OPEN. I HAVE FOUR SMALL CHILDREN AND I AM CONCERN THAT IF THEIR AN ACCIDENT I WILL NOT BE ABLE TO GET THEM OUT OF THE AUTOMOBILE. *DT *TR
THE VAN TURNS OF WHILE I'M DRIVING, NO WARNING, NOTHING LIT UP ON THE DASH, JUST SHUTS OFF! AFTER SITTING AWHILE IT WILL FINALLY RESTART. HOWEVER TO BE DRIVING AND HAVE IT SHUT OFF IS DANGEROUS! *TR
RIDERS SIDE HEADREST HAS POPPED FORWARD WHILE DRIVING ON HIGHWAY. DID NOT HIT A BUMP OR ANY OBJECT AS THE ACTIVE HEAD RESTRAINT DEPLOYED ON ITS OWN. NO ONE WAS HURT LUCKILY BUT COULD HAVE BEEN ANOTHER NECK INJURY.
AS MANY HAVE STATED, I HAD INTERMITTENT STALLING. AFTER TAKING IT TO AN INDEPENDENT REPAIR SHOP, THEY DIAGNOSED IT WITH HAVING A FAULTY FUEL RELAY AND ARE PUTTING IN A BYPASS KIT. WHY WASN'T THE RECALL EXPANDED TO INCLUDED THE MINIVANS BY CHRYSLER? THE RECALL FOR THIS SPECIFIC DEVICE FAILING WAS DONE FOR DURANGO'S AND CHEROKEE. $700 REPAIR BECAUSE THE MINIVANS WERE NOT INCLUDED IN THE RECALL DESPITE IT BEING THE SAME ENGINE AS THE DURANGO...
CATALYTIC CONVERTER WENT OUT LESS THAN A MONTH AFTER I BROUGHT THIS VEHICLE AT ONLY 98K MILES. CHECK ENGINE LIGHT ON COULDN'T GET VAN INSPECTED. NOW THE FLYWHEEL IS CRACKED AND THAT'S GOING TO COST ME ANOTHER $530.00. I CAN'T FIND ANY RECALLS BUT SEEMS LIKE A LOT IS WRONG WITH THIS VAN AND EVERYTHING IS SO [XXX] EXPENSIVE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
2013 DODGE GRAND CARAVAN 76000 MILES. WINDSHIELD WIPERS WONT WORK. I WAS TOLD THIS TIPM IS FAILING AND NEEDS TO BE REPLACED. DODGE WILL NOT HELP REPLACE OR REPAIR THIS EVEN THOUGH THIS IS A KNOWN ISSUE. I WAS TOLD BY A CHRYSLER DEALERSHIP THIS IS A KNOWN ISSUE.THE TIPM IS THE COMMAND CENTER FOR ALL ELECTRICAL FUNCTIONS. THERE ARE REPORTS OF VEHICLES STALLING WHILE DRIVING, AIR BAG ISSUES, WINDSHIELD WIPER ISSUES, FUEL PUMP ISSUES. THIS IS A VERY DANGEROUS PART TO MALFUNCTION. YET, THEY WILL NOT HELP REPLACE THIS. THERE WAS A LAWSUIT FILED FOR THESE ISSUES. WHY ISN'T THERE A RECALL. MY FAMILY IS BEING PUT IN DANGER! DODGE TOLD ME NOT TO DRIVE IT IF I FEEL ITS UNSAFE. WHAT AM I SUPPOSED TO DO? THIS IS MY VEHICLE THAT I BOUGHT THINKING IT WAS A SAFE RELIABLE VEHICLE. THIS PART IS OVER 1000 TO FIX. PLEASE INVESTIGATE AND RECALL! THIS IS A DEATH TRAP WAITING TO HAPPEN NOT ONLY FOR THOSE DRIVING BUT FOR OTHERS ON THE ROAD. PEOPLE SHOULDN'T HAVE TO POTENTIALLY LOSE THERE LIFES DUE TO A FAULTY PART.
The back passenger sliding door makes a loud buzzing noise when opened and closed.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR WAS UNABLE TO BE LOCKED EITHER MANUALLY OR BY USING THE FOB. ADDITIONALLY, THE DRIVER'S SIDE SLIDING DOOR SEIZED IN THE LOCK POSITION AND WAS UNABLE TO BE UNLOCKED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.
LEFT SIDE REAR PASSENGER DOOR STUCK IN THE LOCK POSITION, UNABLE TO OPEN IT NEITHER ELECTRIC OR MANUAL, NEITHER FROM OUTSIDE OR INSIDE. THE ENGINE JUST TURNED ITSELF OFF IN FOUR SEPARATE OCCASIONS, TWICE WHILE CROSSING THE INTERSECTION. GASKETS (Y CONECTOR BETWEEN HOSES) OF THE COOLING SYSTEM BLOWN OFF WHILE DRIVING ON THE HIGHWAY , TOXIC ANTIFREEZE SPILLED OUT OF THE SYSTEM, DANGEROUS FOR PASSENGERS AND ENVIRONMENT. REAR CALIPERS JAMED BECAUSE OF EXCESSIVE AND UNUSUAL RUST. STEERING WHEEL JAMED FEW TIMES WHILE DRIVING, BEING NECESSARY TO STOP THE CAR, TURNING THE ENGINE OFF AND ON TO BE ABLE TO CONTINUE DRIVING(THIS HAPPENED ON THE HIGHWAY, AND IN THE CITY, EXTREMELY DANGEROUS). TRANSMISSION SHATTERS IN DIFFERENT STAGES OF DRIVING, BEFORE STOPPING,AFTER STOPPING, WHILE REDUCING THE SPEED OR ACCELERATING.
VAN JUST REACHED 100K MILES AND HAS BEEN MAINTAINED & SERVICED & ALL OF A SUDDEN IT HAS STARTED SHUTTING OFF WHILE DRIVING, NO WARNING, NO LIGHTS, JUST SHUTS OFF WHILE DRIVING. THIS IS EXTREMELY DANGEROUS & APPEARS TO BE EITHER THE IGNITION MODULE OR COMPUTER NEITHER OF WHICH HAVE RECALLS FOR THIS YEAR DESPITE THE SAME PROBLEMS WITH PREVIOUS MODEL YEARS.
CAR BATTERY WAS DEAD, WAS ABLE TO JUMP START SEVERAL TIMES, THEN HAD TO 'JUMP IT' EVERYDAY. 04/2018 REPLACED THE ALTERNATOR, STARTER AND BATTERY. 11/2018 CAR WAS DEAD AGAIN, COULD NOT JUMP IT. TOWED TO SERVICE CENTER, TOOK THEM 7 HOURS TO RECHARGE BATTERY, BUT ALL SYSTEMS CHECKED AS NORMAL. CHARGE LASTED 3 DAYS. VAN HAS BEEN TO 2 SEPARATE SERVICE CENTERS WHO CANNOT DIAGNOSE WHY THE BATTERY IS DYING AND TAKES AT LEAST 3 HOURS TO RECHARGE. VEHICLE HAS HAD TO BE TOWED TWICE, CANNOT TAKE MY CHILDREN IN VEHICLE FOR FEAR THEY WILL BE STRANDED IN THE COLD WITH NO HEAT. AFTER VEHICLE WAS CHARGED OVERNIGHT I WAS ABLE TO DRIVE IT, BUT AFTER SITTING FOR 2 HOURS THE BATTERY WAS DEAD. VEHICLE WAS TOWED TO BIG O TIRES TWICE AND I WAS ABLE TO DRIVE TO DODGE DEALER. NEITHER SERVICE CENTER FOUND ANY REASON FOR THE VEHICLE TO DIE.
BATTERY IS NOT HOLDING A CHARGE FOR MORE THAN 3 HOURS. I HAVE TAKEN THE VEHICLE TO SEVERAL MECHANICS AND AUTO-SHOPS, BUT NO ONE IS ABLE TO DIAGNOSE THE PROBLEM. WHEN THE BATTERY DIES, AND I GET IT TOWED TO A SHOP, THEY SAY THEY CANNOT DIAGNOSE IT UNLESS THEY CHARGE OR JUMP THE BATTERY; BUT ONCE THE BATTERY IS CHARGED/JUMPED, THE DIAGNOSIS COMES BACK CLEAN. LITERALLY, EVERY MORNING I NEED TO GET THE CAR JUMP STARTED, ELSE I AM STRANDED. THIS PROBLEM HAS BEEN SPORADIC FOR ABOUT THE LAST 7 MONTHS, BUT IT HAS BECOME A REGULAR PROBLEM WITH THE PAST 2 WEEKS. ONCE THE CAR RESTS FOR MORE THAN 3 HOURS, IT DIES. I HAVE CHECK THE ALTERNATOR CHECK TO SEE IF THE DIODES ARE LEAKING; I HAVE HAD THE STARTING AND CHARGING SYSTEMS CHECK, BUT NO ONE CAN FIND A RESOLUTION TO THE PROBLEM. THE POWER DRIVERS SEAT HAS ALSO STOPPED WORKING ABOUT 4 MONTHS AGO, AND THE AC LIGHTS FLICKER CONSTANTLY (EVEN THOUGH THE AC DOES WORK NORMALLY) I SEE THERE WAS A PREVIOUS RECALL CONCERNING ELECTRICAL PROBLEM WITH THE DRIVER SIDE ARM REST, BUT I DON'T KNOW IF THIS COULD POSSIBLY BE A RELATED ISSUE. *DT CONSUMER STATED OTHER THAN THE POWER SEAT AND THE DRAINING BATTERY, THE ONLY OTHER ISSUE CONSUMER NOTICED WAS A FLICKERING OF THE AC LIGHTS. *JB
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE VEHICLE HAD TO BE JUMPSTARTED. THE CONTACT PURCHASED A NEW BATTERY, BUT THE VEHICLE FAILED TO START. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FUEL PUMP RELAY FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
VAN DIES WHILE DRIVING DOWN THE HWY. ALL ELECTRICAL SHUTS OFF. VERY DANGEROUS IF IT DIES. I COULD BE KILLED IF I STALL.
HEATING AND AIR CONDITIONING 24-005-16 COVERED 2014-2015 GRAND CARAVANS BUT NOT 2013. NEED TO RE-CALIBRATING OR REPLACING THE HEATING, VENTILATIONS, AIR CONDITIONING BLEND DOOR ACTUATOR. COLD AIR ONE SIDE HOT ON THE OTHER ON AND OFFF
FUEL PUMP RELAY MALFUNCTION
AIR BAG LIGHT COMES AND GOES WHEN CORNER IS TURNED.
WHILE DRIVING MY VEHICAL CUTS OFF. THE DEALER SAID ITS THE VEHICALS TIPM IT NEEDS TO BE REPLACED ORIGINALLY THEY THOUGHT .ORG WAS THE WIN PRIME SILK .NET WAS REPLACED. THERE WAS A RECALL BUT NOT FOR MY YEAR. 2013 DODGE GRAND CARAVAN .THIS IS NOT JUST AN EXPENSE ITS DANGEROUS, I WAS ALMOST REAR ENDED BECAUSE THE CAR BEHIND ME WASNT LOOKING
The fuel pump relay isn’t working. But replaced the fuel pump module.
THE VEHICLE INTERMITTENTLY EXPERIENCES INTERRUPTION TO FUEL DELIVERY (?) ON THE STREET, HIGHWAY, AND FREEWAY AT VARIOUS SPEEDS. THIS TYPICALLY HAPPENS WHEN ACCELERATING. THE VAN WILL BE ACCELERATING SMOOTHLY AND THEN, SUDDENLY, LOSE POWER AND ACT LIKE IT IS GOING TO STALL COMPLETELY. IT WILL COUGH AND LURCH AND THEN RESUME ACCELERATING. ON THREE OCCASIONS IT HAS STOPPED ACCELERATING ENTIRELY, FORCING MY SON AND I TO COAST TO THE SIDE OF THE ROAD, DURING RUSH HOUR TRAFFIC, WITHOUT POWER STEERING OR BRAKES, AND WAIT UNTIL IT IS READY TO RESUME ACCELERATION. THE FUEL PUMP WAS TESTED AND IS FULLY FUNCTIONAL, AND THE TRANSMISSION WAS REPLACED A YEAR AGO. ADDITIONALLY, DURING THE TIME PERIODS WHEN IT IS EXHIBITING THIS BEHAVIOR, IT ALSO FAILS TO START ON THE FIRST ATTEMPT. THE IGNITION WILL CRANK CONTINUOUSLY, THE BATTERY HAS POWER, BUT THE ENGINE WILL NOT ENGAGE. THIS HAS BEEN A TEMPORARY/INTERMITTENT ISSUE THAT WOULD 'VANISH' ON REPEATED ATTEMPTS. TODAY IT WILL NOT START AT ALL, LEAVING US STRANDED ONCE AGAIN. THE LAST TIME IT REFUSED TO START ENTIRELY WE WERE AT A REST AREA IN NORTHERN ARIZONA IN 124 DEGREE HEAT FOR HOURS. THIS IS INCREDIBLY DANGEROUS AND MECHANICS HAVE TOLD ME THAT IT IS KNOWN TO BE THE TIPM, WHICH IS FAULTY. IF THIS PART IS KNOWN TO BE FAULTY, WHY IS IT NOT RECALLED?
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION. THE AIR BAGS DID NOT DEPLOY. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S WIFE SUFFERED A WHIPLASH. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. DUE TO THE SPEED (WHICH WAS UNKNOWN) OF THE COLLISION, THE DOOR PILLARS WERE DENTED. THE VEHICLE WAS DRIVEN TO A BODY SHOP AND WAS DEEMED OPERABLE. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.*TT THE CONSUMER STATED THE VEHICLE HAS SINCE BEEN DEEMED A TOTAL LOSS DUE TO A WIRING ISSUE CAUSED BY THE ACCIDENT. *JS *DT*JB AUDIO AVAILABLE *TR
2013 DODGE GRAND CARAVAN, DRIVER SIDE SLIDING DOOR ACTUATOR FAILURE. SLIDING DOOR WILL NO LONGER OPEN. APPROXIMATE MILEAGE IS 43,000 MILES.
VEHICILE IS NOT CHARGING BATTERY
WHILE DRIVING AT A STEADY SPEED OF ABOUT 25 MPH, THE TRANSMISSION SUDDENLY DROPPED TO LOW GEAR READING '1' ON THE CONSOLE. THE ENGINE RACED. LATER IN THE DAY THIS TIME AT 35 MPH THE CAR DID THE SAME THING. BOTH INSTANCES CAUSED CAR TO SHUDDER SCARED THE DRIVER. TO GET IT BACK WORKING RIGHT, SHE FOUND SHE HAD TO GET OFF THE ROAD TO PUT IT INTO NEUTRAL, THEN BACK INTO GEAR. THIS CREATES A HAZARDOUS CONDITION WHEN MOVING IN THE FLOW OF TRAFFIC. AFTER THIS, THE CAR WAS TAKEN TO A TRANSMISSION SHOP FOR SERVICE. THE SHOP WAS NOT ABLE TO DUPLICATE THE PROBLEM AND NO ERROR CODES WERE PRESENT. THE SHOP RECOMMENDED UPDATING THE FLASH MEMORY IN THE TRANSMISSION CONTROL MODULE. THIS WAS DONE ON 6/6/18 AT THE BURLINGTON DODGE DEALER.
FIRST WINTER IN MONTANA FOR US IN THIS VAN. NOW THE WEATHER IS TURNING WARM. THE FIRST TIME WE USED THE AIR CONDITIONER AND THERE WAS A PROBLEM. THE PASSENGER SIDE AIR DOES NOT SWITCH TO COLD AIR. THIS HALF BLOWS HOT, HOT AIR AT THE SAME TIME THE DRIVERS SIDE BLOWS COLD AIR. I SEE THERE HAS BEEN A RECALL ON 2014 AND 2012. DIAGNOSTIC SO FAR WILL COST $75.00.
WHILE I AM DRIVING MY CAR IF I HIT A BUMP AND THE KEY MOVES SLIGHTLY THE CAR WILL SHUT OFF AND IF I TOUCH THE KEY ACCIDENTALLY THE CAR WILL SHUT OFF THE MECHANIC SET I NEED A NEW IGNITION SWITCH
I HAVE INSTALLED A BLUE DRIVER DIAGNOSTICS TOOL TO MY VEHICLE AND REPORTED THAT I HAVE A RECALL FOR MY VEHICLES AIRBAG (PLEASE SEE ATTACHMENT), BUT WHEN I CALLED CHRYSLER/DODGE HELP DESK AND SAID THAT I DON'T HAVE ANY RECALL LISTED IN MY FILE. WHEN I CALLED BLUE DRIVER COMPANY THEY SAID THAT INFORMATION IS CAME FROM CHRYSLER. IT'S SAYS IN THE RECALL INFO (BLUE DRIVER) THAT ITS FREE OF CHARGE, BUT WHEN I CALLED CHRYSLER HELP DESK, THE DEALER WILL CHARGE ME FOR DIAGNOSTICS. I JUST WANT TO KNOW IF THIS RECALL FROM BLUE DRIVER CAR DIAGNOSTIC COMPANY'S RECALL REPORTS AN ACCURATE RECALL INFORMATION, THIS IS A SAFETY ISSUE INFORMATION SO THAT IS WHY I'M CONCERN ABOUT IT. HOPE YOU CAN HELP ME. THANKS!
PASSENGER SIDE SLIDING DOOR WILL NOT UNLOCK. IS CLOSED AND WILL NOT OPEN USING ANY MEANS. IT IS LOCKED SHUT. POWER LOCK, KEY FOB, AND INTERIOR LOCK MECHANISM WILL NOT OPEN DOOR. THIS IS DANGEROUS IN THE EVENT REAR PASSENGERS NEED TO EXIT VEHICLE. WILL NOT UNLOCK WITH ENGINE RUNNING OR OFF, PARKED, MOVING OR AT ANY TIME. THE SLIDING DOOR WILL NOT UNLOCK. NO CRASH.
THE CAR ENGINE STOPPED WORKING WHILE I WAS DRIVING IN THE ROAD. THEN IT WOULD START AFTER I CRANK THE KEY. I ALSO NOTED THAT SOME DAYS IT WOULD NOT START WHEN COLD. CONTACTED DEALER AND THEY SAID IF THE ENGINE LIGHT IS NOT ONE THEY CAN'T DIAGNOSE THE PROBLEM. AFTER SEARCHING THE INTERNET IT LOOKS LIKE MY CAR HAS A FUEL PUMP RELAY ISSUE/TIMP. WE DON'T FEEL SAFE DRIVING THE CAR AS IT WAS VERY SCARY TO STOP WITHOUT WARNING IN THE ROAD OR HWY. THIS ISSUE HAPPENED BEFORE ABOUT 6 MONTH AGO AND THE DEALER CHANGED THE TRANSMISSION TORQUE. THE LATEST HAPPENED LAST WEEK
YELLOW ENGINE LIGHT CAME ON. 2013 DODEG GRAND CARAVAN DRIVEN AT 30-40 MPH. OBD II CODE P07040 - TCC VALUE HIGH. 102,555 MILES. TORQUE CONVERTER RPM DOES NOT MATCH TRANSMISSION. SLIPPAGE MOST LIKELY DUE TO CLUTCH. NO SIGNIFICANT SYMPTOMS. OCCASIONAL GLITCH ON STARTING TO MOVE FORWARD. TOLD REPAIR TO TORQUE CONVERTER, CLUTCH AND TRANSMISSION. ADDED XMISSION S/W NEEDED UPDATE AND XMISSION FILTERS NEEDED REPLACEMENT. BOTH WITH EXTRA CHARGE. (FORTUNATELY I HAD LIFETIME WARRANTEE - $100 DEDUCTIBLE - WHEW). TOTAL CHARGE - DEDUCTIBLE, S/W UPDATE, AND FILTERS =$250.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. AFTER ATTEMPTING TO OPEN THE DRIVER'S SIDE SLIDING DOOR, THE DOOR COULD NOT BE OPENED FROM INSIDE OR OUTSIDE THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. A LOCAL UNKNOWN DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 199,000.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE ON ICE AND SNOW TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE NO POWER TO STEER NO LIGHTS TO WARN OTHER DRIVERS. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO LOCHMANDY MOTORS DODGE CHRYSLER JEEP (LOCATED AT 920 N NAPPANEE ST, ELKHART, IN 46514, (866) 980-3609) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 85,665. *TT*JB
THE VEHICLE WILL STALL WHILE I AM DRIVING ON THE HIGHWAY. IT HAS HAPPENED MORE TIME THAN I CAN COUNT. INITIALLY I WAS TOLD IT MIGHT BE AN ELECTRICAL ISSUE, SO THEY CHANGED THE SPARK PLUGS. THE CAR DIED AGAIN, HAD TO GET TOWED TO THE MECHANIC AGAIN. THIS TIME THEY SAID IT MIGHT BE THE BATTERIES. I CHANGED THE BATTERIES. THEN IT DIED AGAIN, THEY SAID IT MIGHT BE THE COMPUTERS, MIND YOU THIS IS A 2013 BRAND NEW VEHICLE, I AM CHANGING THE COMPUTER SYSTEM IN 2017 EVEN THOUGH IT HAD OVER 115000 AT THIS POINT. I AUTHORIZED THEM TO KEEP THE VEHICLE AND PUT AS MUCH MILES ON IT UNTIL THE PROBLEM REPLICATED ITSELF. THEY HAD IT FOR OVER 2 MONTHS. I GOT IT BACK IN AND IT DIED ON MY WAY TO WORK AGAIN. THIS TIME I WENT TO A DIFFERENT MECHANIC WHO IS NOT THE DEALER. THEY SAID IT WAS THE FUEL PUMP. I CHANGED THE FUEL PUMP, THE VEHICLE WORKED FOR 1 AND A HALF WEEKS BEFORE IT DIED ON ME AGAIN THIS WEEK ON MY WAY TO WORK. I HAVE CHANGED MOST IF NOT ALL PARTS OF MY FRANKENSTEIN VEHICLE, WHICH MIND YOU IS ONLY 4 YEARS OLD. AT THIS POINT I AM SO FRUSTRATED I DON'T KNOW WHAT TO DO. I HAVE SPENT OVER $5000 FIXING MY VEHICLE WITH NO GUARANTEE THAT SHE WILL NOT BREAK DOWN. I HAVE CONTACTED CAPITALONE AUTO FINANCE AND EXPLAINED THAT I CANNOT AFFORD TO KEEP PAYING FOR A CAR THAT I AM NOT USING. I CALLED DODGE TO REPORT THE ISSUE AND THEY SAID THEY CANNOT HELP ME. AT THIS POINT I AM GETTING READY TO FILE A LEMON LAW COMPLAINT AND USING SOCIAL MEDIA TO VOICE MY CONCERNS UNTIL MY ISSUE IS RESOLVED.
CAR STALLS UNEXPECTEDLY WHILE DRIVING. THE ENGINE STOPS AND THERE IS A COMPLETE LOSS OF POWER. POWER STEERING FAILS AND IT IS DIFFICULT TO MANOUVER VEHICLE. I CAN SUCCESSFULLY RESTART THE VEHICLE BY EITHER STOPPING THE CAR, SHIFTING INTO PARK, AND RESTARTING BY TURNING THE KEY, OR SHIFTING INTO NEUTRAL WHILE THE CAR IS STILL IN MOTION, THEN TURNING THE KEY TO RESTART, AND THEN SHIFTING BACK INTO DRIVE. THIS HAS HAPPENED AT LEAST 10 TIMES ON THE FREEWAY GOING AT FREEWAY SPEEDS OVER THE PAST YEAR, AND DMORE THAN 50 TIMES ON SURFACE STREETS. OFTEN THIS HAPPENS WHEN HITTING A BUMP IN THE ROAD, BUT SOMETIMES THERE ISN'T AN OBVIOUS CAUSE. ONCE WHILE DRIVING ON A BUMPY DIRT ROAD IT REPEATEDLY STALLED, BUT WHEN I HELD THE KEY IN PLACE, IT STOPPED STALLING. WE HAD THE DEALER LOOK AT IT AND THEY COULDN'T FIND ANY PROBLEMS. WE REPLACED THE KEY THINKING THAT MIGHT HELP, AND IT SEEMED TO FOR A FEW MONTHS, BUT NOW THE PROBLEM IS WORSE THAN EVER, STALLING AT LEAST SEVERAL TIMES A WEEK. IN THE PAST SEVERAL MONTHS THE CAR ALMOST ALWAYS WON'T START ON THE INITIAL KEY TURN. I HAVE TO HOLD IT IN START POSITION FOR SEVERAL SECONDS LONGER THAN NORMAL, AND I HAVE TO GIVE IT SOME GAS AND REV THE ENGINE FOR IT TO START. HAVING THE CAR STALL AT ANY POINT WHILE DRIVING IS FRIGHTENING, BUT WHEN THIS HAS HAPPENED ON THE HIGHWAY, IT IS TERRIFYING AND HORRIBLY DANGEROUS FOR ME, MY FAMILY, AND OTHER VEHICLES AROUND ME.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEATING SYSTEM FAILED AND THE DRIVER'S SIDE VENTS PRODUCED COLD AIR. THE VEHICLE WAS TAKEN TO GANDRUD DODGE CHRYSLER JEEP (2300 AUTO PLAZA WAY, GREEN BAY, WISCONSIN 54302, 920-468-1212) WHERE IT WAS DIAGNOSED THAT THE FRONT AND REAR PASSENGER ACTUATORS FAILED. THE FRONT ACTUATOR WAS REPLACED, BUT THE REAR ACTUATOR WAS NOT. THE MANUFACTURER STATED THAT THE 2013 DODGE GRAND CARAVAN WAS NOT INCLUDED IN THE MANUFACTURER WARRANTED ACTUATOR REPLACEMENT. THE REPAIR WAS ONLY EXTENDED TO THE 2014 AND 2015 DODGE GRAND CARAVANS. THE CONTACT WANTED TO PROVIDE THE FAILED ACTUATOR HEATER (PART NUMBER: 68299450AA). THE FAILURE MILEAGE WAS 70,787.
DRIVER'S SIDE MANUAL SLIDING DOOR WON'T OPEN. LOCK WON'T MOVE. WORKED ONE DAY AND HASN'T SINCE
THE VAN RANDOMLY AND WITH NO WARNING LOSES POWER STEERING AND LOCKS THE GAS PEDAL SO IT CANNOT BE PRESSED WHILE DRIVING AROUND 25-35 MPH. PUTTING THE VAN IN PARK AND RESTARTING THE CAR FIXES THE PROBLEM. THIS HAS HAPPENED AT LEAST 8 TIMES IN THE LAST 4 MONTHS. MECHANIC HAS TRIED TO FIX THE PROBLEM AND THE PROBLEM CONTINUES TO BE AN ISSUE. IT SEEMS TO HAPPEN NEAR STOPLIGHTS WHILE THE CAR IS IN MOTION. IT ALSO SEEMS TO OCCUR WITHIN 10-20 MINUTES OF STARTING THE VEHICLE. ON ONE OCCASION THE BRAKES LOCKED UP WITH THE STEERING. NO ENGINE LIGHTS TURN ON WHEN IT HAPPENS, AND IT IS IMPOSSIBLE TO REPLICATE THE PROBLEM ON DEMAND. THROUGH SOCIAL NETWORKING AND RESEARCHING THE PROBLEM ONLINE MANY OTHER DODGE CARAVANS AND CHRYSLER VANS HAVE HAD THIS SAME PROBLEM WITH NO SOLUTION.
THE VEHICLE HAS BEEN REGULARLY MAINTAINED. THERE'S A HUGE ELECTRICAL ISSUE, HAS BEEN EVER SENSE I'VE OWNED IT. THE TRANSMISSION IS GOING ON IT, AND I'M JUST OVER 100K MILES.
VEHICLE WOULD NOT START, TOOK TO GARAGE THEY SAID FUEL PUMP, STILL WOULD NOT WORK, TOOK BACK THEY SAID TIPM, HAD IT CHANGED, GOT VAN BACK NOW THE SIGNAL LIGHTS DON'T WORK TOOK BACK THEY TEST IT AND GUESS WHAT TIPM AGAIN, SO NOW AFTER NEARLY 3000 IN REPAIRS AND 800 IN RENTALS I AM WAITING ANOTHER WEEK FOR ANOTHER TIPM NOT IMPRESSED AT ALL. AFTER RESEARCHING THIS ISSUE IT IS FAR TO COMMON AND SHOULD BE MADE A FULL RECALL, I KNOW OF FOUR FAILURES IN THE LAST WEEK IN MY LITTLE AREA ALONE. SOMETHING NEEDS TO BE DONE, THIS PROBLEM CAN AFFECT ANY COMPONENT OF THE VEHICLE FROM BRAKES TO AIR BAGS TO ANYTHING THAT IS RUN BY A FUSE WHICH IS PRETTY MUCH EVERYTHING, SOMEONE IS GOING TO BE SERIOUSLY INJURED BECAUSE OF THIS IF THERE HASN'T BEEN ALREADY.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO DAYTON ANDREWS CHRYSLER DODGE JEEP RAM (2388 GULF TO BAY BLVD, CLEARWATER, FL 33765, (727) 799-4539) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS IDLING, THE ENGINE MISFIRED. AS A RESULT, THE RPMS DECREASED AND THE VEHICLE VIBRATED AND SHUDDERED. ON SOME OCCASIONS, THE VEHICLE SHUT OFF COMPLETELY. THE VEHICLE WAS RESTARTED, BUT THE FAILURE CONTINUED. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
VEHICLE HAS ABRUPTLY SHUT DOWN DURING OPERATION AT SPEEDS GREATER THAN 60 MPH. I WAS ABLE TO SAFELY GUIDE VEHICLE TO AN AVAILABLE SHOULDER AREA AND RESTART. THE SHUT DOWN CAME WITH DASH LIGHTS OF SERVICE ENGINE SOON AND BATTERY LIGHT. THESE LIGHTS HAVE BEEN SIMULTANEOUS AND INTERMITTENT. VEHICLE WAS TAKEN INTO THE DEALER AND THE DEALER INDICATED THAT A OB COMPUTER SOFTWARE UPGRADE WAS REQUIRED AND UPLOADED. I WAS CHARGED A DIAGNOSIS FEE FOR THIS. THE UPLOAD APPEARS TO HAVE CURED THE SERVICE ENGINE LIGHT BUT THE BATTERY LIGHT HAS RETURNED.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE THE CONTACT'S WIFE ATTEMPTED TO LOAD THE VEHICLE, HER RIGHT ELBOW HIT THE HEADREST. SUDDENLY, THE HEADREST POPPED OUT WITHOUT WARNING. THE CONTACT STATED THAT THE HEADREST POPPED OUT ON ONE OTHER OCCASION. THE VEHICLE WAS TAKEN TO CERRITOS DODGE CHRYSLER JEEP RAM (18803 STUDEBAKER RD, CERRITOS, CA 90703 (562) 402-5335), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
I DO NOT HAVE A TAKATA BUT MY VEHICLE HAS THE TAKATA RECALL ISSUE PLUS I ONLY HAD MY VEHICLE FOR ALMOST 2YRS BUT I HAVE 5 KIDS AND IT WORRIES ME TO DRIVE WITH THAT LIGHT ON AND SOME WEIRD NOISE THAT JUST STARTED IN MY DRIVER BACK TIRE BUT THIS AIRBAG LIGHT THATS ON WORRIES ME IM SCARED TO DRIVE AND MY KIDS HAVE TO GET BACK AND FOURTH TO SCHOOL, WHAT AM I SUPPOSE TO DO. OH MY CAR HAS NOT BEEN IN ANY ACCIDENT