2013 Dodge Grand Caravan Complaint Log

DRIVING ON HIGHWAY CAR IN MOTION WHEN PASSENGER HEADREST DEPLOYED HITTING PASSENGERS HEAD PUSHING THEM INTO DASHBOARD. TAKEN TO ADDYS DODGE AND WAS TOLD IT WAS BROKE AND NEEDED A NEW HEADREST FOR $790.00 THAT HEADREST WAS NOT UNDER WARRANTY AND ASKED FOR $ 98.00 FOR THERE INSPECTION

DRIVER'S HEADREST POPPED WHILE VEHICLE WAS STOPPED. CAUSED PAIN AND SUFFERING FOR DRIVER... HAD TO SEEK MEDICAL HELP (CHIROPRACTOR). DODGE REFUSED TO PAY FOR REPLACEMENT FOR THIS SAFETY DEVICE.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE ENGINE STALLED. ALL THE WARNING LIGHTS ILLUMINATED FOR A SECOND BEFORE THE FAILURE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE VEHICLE WAS BACK TO NORMAL. THE VEHICLE WAS TAKEN TO THE NIELSEN DODGE CHRYSLER JEEP RAM DEALER LOCATED AT 175 NJ-10, EAST HANOVER, NJ 07936; (973) 884-2100 WHERE THE DEALER COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN THE DRIVE GEAR AT THE CONTACT'S DRIVE WAY THE ENGINE STALLED. ALL THE WARNING LIGHTS ILLUMINATED FOR A SECOND PRIOR TO THE FAILURE. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER ASKED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER. A CASE NUMBER 32337129 WAS PROVIDED. THE VEHICLE WAS TOWED TO THE DEALER PRECISION CHRYSLER JEEP DODGE RAM LOCATED AT 1341 NJ-23, BUTLER, NJ 07405; (973) 838-6808 WHERE THE VEHICLE WAS TESTED AND THE FAILURE DID NOT RECUR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,500.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. JASPER JEEP OF JASPER, GEORGIA WAS MADE AWARE THE FAILURE AND IT WAS DETERMINED THAT THE TIPM MODULE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 68,000. THE VIN WAS NOT AVAILABLE.

The contact owns a 2013 Dodge Grand Caravan. The contact stated that the transmission would not go into gear and the engine would continue to rev. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. After replacing the transmission, the failure recurred approximately 60 thousand miles later. The transmission was replaced a second time and approximately 500 miles later the transmission seized in 1st gear. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced a third time. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 74,000

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE ABOVE 25 MPH ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO EGOLF FORD OF BREVARD (1235 ASHEVILLE HWY, BREVARD, NC 28712, (828) 884-4151), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER DID NOT TEST DRIVE THE VEHICLE AFTER IT WAS SERVICED MORE THAN FOUR TIMES. THE CONTACT STATED THAT DIAGNOSTIC TESTING FOUND 10 FAILURE CODES WHICH HAD NOT BEEN REMEDIED. IN ADDITION, THE CHECK ENGINE INDICATOR INTERMITTENTLY FLASHED. THE VEHICLE WAS TOWED TO SKYLAND AUTO GROUP (255 SMOKEY PARK HIGHWAY, ASHEVILLE, NC 28806, 828-667-5213) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS ASSOCIATED WITH A FACTORY FAILURE ON SOME VEHICLES IN WHICH THE BOLTS HAD NOT BEEN TORQUED PROPERLY. THE CONTACT STATED THAT DIAGNOSTIC TESTING FOUND TEN FAILURE CODES, WHICH HAD NOT BEEN REMEDIED. THE MANUFACTURER ISSUED BULLETIN NUMBER: S1618000050 ON NOVEMBER 15, 2016. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 89,215. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER WAS DRIVING AT 45 MPH WHEN THE FRONT PASSENGER TIRE BLEW OUT CAUSING HER TO DRIVE UP A DIRT HILL FLYING 20 FEET IN THE AIR THAT LANDED THE VEHICLE UPSIDE DOWN. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER DID RECEIVE MEDICAL ATTENTION THAT REQUIRED HER TO BE MEDEVAC TO THE HOSPITAL, WHERE IT WAS DETERMINED THAT SHE FRACTURED HER T12 BONE LOCATED WITHIN HER BACK. IN ADDITION, THERE WAS TWO OTHER PASSENGERS ONE REFUSED TO RECEIVE MEDICAL ATTENTION. THE THIRD PASSENGER HOWEVER SUSTAINED UNDETAILED INJURIES OF A FRACTURED NOSE, FRACTURED BACK, AND SHATTERED HIP. THE VEHICLE WAS TOWED TO A LOCAL TOW YARD WHERE THE INSURANCE COMPANY WOULD REVIEW IT. THE INSURANCE COMPANY DECLARED THAT THE VEHICLE WAS DESTROYED. THE LOCAL DEALER (ANDERSON CHRYSLER DODGE JEEP RAM) WAS CONTACTED AT 928-764-5153 AND MADE AWARE OF THE FAILURE AND INFORMED THE OWNER TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS ALSO CONTACTED AND MADE AWARE OF THE FAILURE. THE MANUFACTURER SENT A FINAL LETTER THAT STATED AFTER THE INVESTIGATION THAT THE RATE OF DECELERATION TO ACTIVATE THE AIR BAG WAS NOT PRESENT, NO FURTHER ADDITIONAL ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 09/19/17 *BF ..UPDATED 09/25/17 *BF UPDATED 09/20/2017*JS ..UPDATED 09/21/17 *BF *JS *TR

DRIVER ACTIVE HEADREST CONTROL CIRCUIT SHORT , I CALL CHRYSLER GROUP RECALL ASSISTANCE CENTER THEY APPROVE THE PARTS TO BE REPLACE BUT THE DEALER THEY WANT TO CHARGE ME IN THESE IS THE DEFECTIVE HEADREST CONTROL......

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HER GRANDSON CLOSED THE AUTOMATIC PASSENGER SIDE SLIDING DOOR WHILE THE CONTACT WAS LEANING THROUGH THE DOOR. THE DOOR FAILED TO RETRACT AND STRUCK THE CONTACT. THE CONTACT SUSTAINED BRUISING TO THE LEFT FOREARM THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SPOKE TO MULLANE MOTORS INC (6200 S TRANSIT RD, LOCKPORT, NY 14094) WHO ADVISED HER TO CALL NHTSA. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 07/13/17*LJ UPDATED 10/11/2017*JS

SATURDAY 27 MAY 2017, I WAS COMING BACK FROM A GRAND JUNCTION, IOWA CEMETERY VISIT NORTHWEST OF DES MOINES, IOWA AND DRIVING BACK ON A HIGHWAY DOING 64 IN A 65 MPH ZONE, FOLLOWING AN IOWA STATE TROOPER, AND THE BATTERY LIGHT CAME ON - MY MILEAGE AT THAT EXACT TIME WAS 45419. I DROVE TO MY SISTER-IN-LAW'S HOME IN URBANDALE, IOWA (I DROVE APPROX 11 MILES TO HER HOME AFTER THE LIGHT CAME ON) WHERE WE WERE STAYING OVER THE MEMORIAL DAY WEEKEND. THEN I DROVE TO AN O'REILLEY AUTO PARTS STORE. THEY CHECKED MY BATTERY, IT WAS OK, EXCEPT THAT IT WAS AT ABOUT 88%. THEY THEN CHECKED THE ALTERNATOR AND IT WAS NOT CHARGING THE BATTERY. THE TECHNICIAN SAID THAT I COULD DRIVE HOME TO HARLAN, IOWA, A 100 MILE TRIP IF THE BATTERY WERE CHARGED UP FULLY. I WENT BACK TO MY SISTER-IN-LAW'S HOME AND CALLED STEW HANSEN DODGE, WHERE I BOUGHT THIS VEHICLE ON 29 AUGUST 2013, AS A NEW VEHICLE WITH 18 MILES ON THE ODOMETER . I TOLD THE PERSON WHO ANSWERED THE PHONE THAT THE "ALTERNATOR" HAD ABRUPTLY STOPPED WORKING, AND ASKED IF I COULD BRING IT IN. IT WAS SATURDAY 27 MAY 2017 AT ABOUT 1 PM. THE SERVICE PERSON SAID THEY WERE OPEN UNTIL 3:30 PM BUT THEY ONLY DID OIL CHANGES ON WEEKENDS. I EXPLAINED MY SITUATION OF LIVING 100 MILES OUT OF DES MOINES, IOWA AND WAS CONCERNED ABOUT GETTING HOME WITH NO ALTERNATOR. SHE SAID SHE WAS SORRY BUT THEY COULDN'T HELP ME UNTIL NEXT WEEK TUESDAY. I WENT BACK TO MY SISTER-IN-LAW'S HOUSE, CHARGED THE BATTERY UP AND DROVE HOME BACK TO HARLAN, IOWA 100 MILES WEST ON MONDAY, 29 MAY 2017. MY MILEAGE NOW AT THIS TIME IS 45540. I DISCOVERED THAT THIS SAME ENGINE WITH THE SAME ALTERNATOR IN "SOME DODGE CHARGERS" HAS THE VERY SAME PROBLEM AND HAS BEEN RECALLED, BUT NO NOTIFICATIONS HAVE BEEN SENT TO OWNERS. I AM GOING TO TRY TO CALL CHRYSLER DODGE THIS MORNING TO INQUIRE IF MY ALTERNATOR IS RECALLED.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHEN THE ENGINE WAS STARTED, THE ENTIRE INSTRUMENT PANEL FAILED TO WORK AND THE SCREEN WAS BLANK. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (HENKEL CHRYSLER JEEP DODGE LOCATED AT 1275 W DICKMAN RD, SPRINGFIELD, MI 49037; (800) 865-6185). THE DEALER DID NOT KNOW HOW TO REPAIR THE VEHICLE AND DEEMED IT UNSAFE TO DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

MY FAMILY WAS LEAVING A CELEBRATION OF LIFE HER EIN ELK GROVE. AND WE WERE IN THE PARKING LOT OF PROJECT RIDE WHERE OUR VEHICLE WAS STATIONARY AT THE TIME OF MALFUNCTION. MY HUSBAND HAD LOADED THE STROLLER INTO THE TRUNK AND THE BABY INTO THE VAN. WHEN HE SHUT THE TRUNK, THE LIFT ARM ON THE THE PASSENGER SIDE ON THE VEHICLE POPPED OFF AND CLOSED BETWEEN THE GALAS AND THE VAN, CAUSING A HUGE BANG AND GLASS SHOOTING OUT EVERYWHERE AT MY HUSBAND AND EXPLODING INTO THE CAR WHERE MY BABY WAS REAR FACING AT THE TIME. IT CAUSED DAMAGE TO THE LIFT ARM, SHATTERED MY ENTIRE BACK WINDOW, AND DENTED THE BACK SIDE OF THE BODY. I WAS IN COMPLETE DISBELIEF THIS HAPPENED. LUCKILY TWO WOMEN WHERE WALKING BY AND SAW THE ENTIRE THING HAPPEN. ONE OF THEM WORKS FOR THE BAR AND TOLD ME THAT THIS SHOULD NEVER HAPPEN AND I NEEDED TO REPORT THIS TO YOU GUYS.

THE ENGINE TURNS OFF WHILE DRIVING WITH NO WARNING. IT CRANKS AFTER THAT, BUT DOESN'T START UNTIL 20 MINUTES OR SO AFTER THE SHUTOFF. IT'S HAPPENED 4 TIMES SO FAR: 4/18/2017 AT 42,770 MILES, 11/15/2017 AT 49,000, 6/25/2018 AT 53,200, AND 8/8/2018 AT 54,650. THE 1ST AND 3RD TIMES THE CAR WAS MAKING, OR HAD JUST COMPLETED, AN EXTENDED HILL CLIMB ON CITY STREETS AND THE GAS TANK LEVEL WAS RELATIVELY LOW. THE 2ND AND 4TH TIMES THE CAR WAS ON THE HIGHWAY ON LEVEL TERRAIN WITH A 3/4 TO FULL GAS TANK. AFTER 1ST OCCURRENCE, TOWED TO LOCAL SHOP AND HE COULD FIND NO ERROR CODE IN THE CAR'S COMPUTER. THEN DROVE IT TO DEALER AND HE KEPT IT OVERNIGHT. DEALER AGREED THAT THERE WERE NO CODES BUT SAID THAT RESTART COULD HAVE ERASED THEM. HE SAID THAT HE COULD NOT MAKE IT HAPPEN IN HIS SHOP AND, THEREFORE, COULD NOT DIAGNOSE THE PROBLEM. FOR SUBSEQUENT SHUTOFFS WE JUST WAITED THE 20 MINUTES, RESTARTED AND DROVE OFF HOPING IT WOULD NOT RECUR. LUCKILY, WE WERE ABLE TO PULL OFF TO THE SHOULDER WITH NO INCIDENT. WE NOW DRIVE ONLY IN THE RIGHT-HAND LANE AND TRY TO AVOID HIGHWAYS AND LONG-DISTANCE TRIPS. THE CAR IS UNRELIABLE AND DANGEROUS.

TIPM NEEDED TO BE REPLACED AT MY COST EVEN THOUGH THIS IS BEEN A PROBLEM IN OTHER DODGE VEHICLES. THE FUEL PUMP RELAY WAS NOT WORKING THE HORN STARTED GOING OFF FOR NO REASON AND THERE WERE STARTING ISSUES, WITH CAR EVENTUALLY STALLING WHILE MOVING. IT WAS OVER $1200 TO FIX. THEN, SIX MONTHS LATER THE CAR IS STILL NOT STARTING ACCURATELY AND WAS FIXED AT MY COST. A GROUND WIRE WAS PUT IN FROM THE BATTERY TO THE TRANSMISSION. I WASTOLD THIS WAS NOT PART OF THE TIPM ISSUE BUT THEY DID NOT KNOW WHAT WAS CAUSING IT. DODGES PROBLEM-SOLVING DATABASE SHOWED THAT THIS PROBLEM WAS FIXED IN OTHER DODGES WITH GROUND WIRE. THIS REPAIR WAS AT MY COST. LASTLY, THE VALVES AND GASKETS AS PART OF THE POWERTRAIN SYSTEM HAVE BEEN REPLACED TWICE IN LESS THAN TWO YEARS. THEY ARE UNDER WARRANTY AND THE REPAIR WAS NO COST TO ME, BUT THEY'VE HAD TO BE REPLACED TWICE.

2013 DODGE GRAND CARAVAN: MANY PROBLEMS HAVE TO DO WITH FAILURE OF TWO VERY IMPORTANT SOFTWARE UPDATES NOT BEING COMPLETED THROUGH AN ACTUAL RECALL BY CHRYSLER. NHTSA INVESTIGATED TIPM-7 WHICH RESULTED IN INCONCLUSIVE FINDINGS; NHTSA NEEDS TO REOPEN INVESTIGATION. MY CAR HAS THREE DEFECTS: TWO DEFECTS ARE DUE TO SOFTWARE UPDATES THAT WERE NEVER PERFORMED. NO RECALL BY CHRYSLER EITHER. THE POWER CONTROL MODULE DEFECT WAS OUTLINED IN CUSTOMER SATISFACTION NOTIFICATION M38: JANUARY 2013. VEHICLE HISTORY SHOWS NO UPDATE. THE 'POOR AUTOMATIC TRANSAXLE SHIFT QUALITY' IS DUE TO THE SOFTWARE NOT BEING UPDATED. ALSO HAD TO REPLACE TRANSMISSION. THE BATTERY DYING THREE TIMES AND BEING REPLACED TWICE OVER 6-MONTH PERIOD IS DUE TO THE FOLD AND STOW MODULE (FSM). CHRYSLER COMMUNICATED IN A BULLETIN THAT THE FSM NEEDED TO BE UPDATED WITH NEW SOFTWARE OTHERWISE A DEAD BATTERY WOULD RESULT DUE TO THE FSM 'STAY[ING] AWAKE' (DATED APRIL 23, 2014). VEHICLE HISTORY DOES NOT SHOW SOFTWARE HAD BEEN UPDATED. THE 3RD ISSUE: ENGINE STALL HAS OCCURRED IN DODGE GRAND CARAVANS 2008-2014. NHTSA INVESTIGATED THE TOTALLY INTEGRATED POWER MODULE (TIPM) FROM SEPTEMBER 25, 2014 TO JULY 24, 2015: 'THE PETITIONER ALLEGES THAT TIPM DEFECTS MAY RESULT IN ENGINE STALL [...]" ON SEPTEMBER 25, 2014, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED DP14-004 TO EVALUATE THE PETITION [...].' THE FINDINGS WERE 'THE MOST COMMON EFFECT OF THIS DEFECT CONDITION, RELATED TO THE FUEL PUMP RELAY, WAS A NO-START CONCERN, BUT IT COULD ALSO RESULT IN STALL WHILE DRIVING (76 COMPLAINTS). OVERALL, MY BATTERY DIED THREE TIMES IN A 6 MONTH PERIOD (FSM), THE CAR DOES NOT SHIFT INTO A HIGHER GEAR (PCM) ON A DAILY BASIS, AND FINALLY, THE CAR STALLED AND THE POWER STEERING LOCKED UP (TIPM). THESE CARS NOT ONLY HAVE ONE DEFECT, BUT IN LARGE PART, DEPENDING ON THE YEAR OF YOUR VEHICLE, THEY HAVE THREE DEFECTS!!!

THE 2013 DODGE GRAND CARAVAN SXT GETS STUCK IN A LOW GEAR REVVING THE RPMS TO 4,000-5,000 RPMS WHILE GOING AT LOW SPEEDS. THIS HAS OCCURRED EVERY WEEK SINCE PURCHASE OF THE VEHICLE, ANYWHERE FROM1-3 TIMES A DAY; IT IS RARE TO GO A DAY WITHOUT THE CAR GETTING STUCK IN LOW GEAR. THIS OCCURS WHEN THE CAR IS STARTED AND AS I PULL OUT. THE TRANSMISSION HAS BEEN REPLACED, THE BATTERY HAS BEEN REPLACED TWICE AND THE CAR HAS STALLED TWICE. WITHIN THE TWO YEARS OF OWNING THE VEHICLE, IT HAS BEEN IN TO BE REPAIRED 10 TIMES. I PURCHASED THE VEHICLE IN 2017 AND OWN IT TO CURRENT DATE IN 2019. I HAVE HAD THREE DIFFERENT REPAIR SHOPS ATTEMPT TO RESOLVE THE ISSUE AND NONE OF THEM CAN. THE CAR STILL GETS STUCK IN LOW GEAR AND THE RPMS REV TO 4,000-5,000. THIS CAR HAS A DEFECTIVE TRANSMISSION AND MORE THAN LIKELY IS PART OF THE DEFECTIVE ISSUES WITH THE TIPM, TOTALLY INTEGRATED POWER MODULE. (NHTSA ACTION #DP14004)

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS WHILE THE KEY WAS IN THE IGNITION. THE CONTACT ALSO NOTICED THAT THE ALL THE DOOR LOCKS WOULD MAKE A CLICKING SOUND AND THE LIGHTS WOULD FLASH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT A CLICKING NOISE WAS HEARD INTERMITTENTLY UNDERNEATH THE DASHBOARD. THE FAILURE OCCURRED WHETHER THE VEHICLE WAS IN MOTION OR JUST IDLING. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT PROVIDED.

TRANSMISSION COOLER LINES LEAKING AT CRIMP BETWEEN HARD AND SOFT HOSE ON THE PRESSURE LINE. 55,000 MILES ON THE VEHICLE. LOW GRADE LEAK THAT WAS COATING TRANSMISSION AND LEAVING OIL BEHIND ON THE GROUND. LEAK OCCURRED ANYTIME THAT THE ENGINE WAS RUNNING. NOT COVERED BY WARRANTY BECAUSE IT IS NOT CONSIDERED A MECHANICAL ISSUE UNDER THE POWERTRAIN WARRANTY PROVISIONS.

THE FIRST OCCURRENCE WAS WHEN I WAS DRIVING ON AN INTERSTATE, ABOUT 65 MPH, WHEN THE ENGINE ABRUPTLY STALLED. I CHANGED SEVERAL LANES ONTO THE SHOULDER AND CALL A TOW TRUCK, BUT BEFORE IT ARRIVED, IT WAS ABLE TO START AGAIN, AFTER ~30 MINUTES. THIS SAME BEHAVIOR HAS HAPPENED 4 MORE TIMES (TOTAL OF 5 TIMES IN A YEAR, OR ABOUT 15K MILES), SOMETIMES WEEKS APART, SOMETIMES MONTHS. THE OTHER OCCASIONS WERE SLOWER, 25-40 MPH. THE DODGE DEALERSHIP WAS UNHELPFUL DIAGNOSING THE PROBLEM, AS ALL SYSTEMS APPEAR FINE UNTIL THE PROBLEM APPEARS, WHICH THEY UNSURPRISINGLY COULD NOT PROVOKE. ON EACH OCCASION, WHEN WE TRY TO START THE CAR AGAIN, IT SOUNDS AS IF IT HAS NO FUEL, BUT AFTER ~30 MIN. OF SITTING, IT STARTS AGAIN AND DRIVES JUST FINE. IT IS VERY UNNERVING TO ALWAYS HAVE TO CONSIDER THAT THE CAR MAY SIMPLY STALL, THIS IS ABSOLUTELY A SAFETY CONCERN. CURRENTLY I PLAN TO REPLACE THE TIPM MODULE, AS IT SEEMS TO HAVE BEEN A SOURCE OF PROBLEMS ON MANY CHRYSLER MODELS. I WILL JUST CROSS MY FINGERS THAT IT DOESN'T HAPPEN AGAIN.

WHILE DRIVING ON THE HIGHWAY VEHICLE STARTING LOSING POWER. IT STARTED SHUTTING DOWN ALL SYSTEMS AND FINALLY STOPPED WORKING. VEHICLE IS 3 YEARS OLD WITH 50K MILEAGE. THE ALTERNATOR FAILED. THERE IS A RECALL FOR OTHER DODGE VEHICLES WITH SIMILAR ENGINES THAT HAVE FAULTY ALTERNATORS. THIS SHOULD BE INCLUDED IN THAT RECALL. LUCKILY MY KIDS WERE NOT IN THE VEHICLE AND WE COULD GET OFF TO THE SIDE SAFELY. DODGE CHARGED ME $1000 FOR A NEW ALTERNATOR AND A BATTERY IN A 3 YEAR OLD VEHICLE. *TR

FRONT BRAKES ARE WEARING OUT UNUSUALLY FAST,(NOT LASTING A YEAR), ELECTRICAL OUTLETS STOPPED WORKING BRIEFLY, DRIVER'S SIDE ELECTRIC WINDOW DOES NOT WORK CONSISTENTLY

LOCK ACTUATOR ON REAR PASSENGER SLIDING DOOR IS FROZEN IN THE UNLOCK POSITION AND WILL NOT LOCK. VEHICLE WAS STATIONARY AT TIME OF ISSUE. WHILE THE DOOR IS OPERATIONAL IT COULD BE A SAFETY ISSUE IF THE LOCK ACTUATOR HAD FROZEN IN THE LOCKED POSITION.

TO WHOM IT MAY CONCERN; TIPM (TOTALLY INTEGRATED POWER MODULE) PROBLEM, FAULTY FUEL PUMP RELATED, PUMPING AFTER TURNING THE VEHICLE OFF AND DRAINING BATTERY AND STARTING PROBLEMS RELATED FAULTY FUEL PUMP AND STALL VEHICLE. I FOUND CHRYSLER CORP HAS RECALL AND CLASS ACTION FOR FAULTY FUEL PUMP AND TIPM PROBLEM COVERED BY EXT WARRANTY ( 5YEAR UPTO 70,000 MILE) ONLY FOR UPTO 2012 DODGE GRAND CARAVAN NOT FOR 2013 MODEL, I HAVE BEEN CONTACT TO THE DODGE/CHRYSLER DEALER IN HONOLULU, HI, SAID IT'S NOT COVER. ONLY UP TO 36,000 MILE BASIC WARRANTY. SO I HAVE TO PAY $1,200 PART PLUS LABOR. THEY RECALL OVER 500,000 VEHICLES JEEP, DURANGO AND CARAVAN PLEASE VERIFY AND CONFIRM FOR THAT'S NOT COVER FOR 2013 VEHICLE. I HAD A PROBLEM WHEN 49,600 MILE MY VEHICLE MILEAGE IS 50,300 NOW I HAVE BEEN RESEARCHED INTERNET AND NOW I AM USING BYPASS CABLE (HTTP://WWW.VERTICALVISIONS.COM/TIPM_SOLUTIONS.PHP) NOW HAVE NO PROBLEM WITH USING TEMPORARY WITH BYPASS CABLE BUT DUE TO THE SAFETY MECHANISMS I HAVE TO FIX TIPM. PLEASE HELP THIS PROBLEM WITH MANUFACTURE CHRYSLER/DODGE. THANK YOU. *TR

ON 7/31/2016 MY VEHICLE WAS PARKED IN A DRIVEWAY. I ENTERED THE VEHICLE, STARTED THE ENGINE AND THE DRIVER SIDE ACTIVE HEADREST DEPLOYED. ATTEMPTS TO RESET HEADREST PER THE OPERATORS MANUAL FAILED. ON 8/4/2016 I TOOK THE VEHICLE TO THE DEALERSHIP WHO INFORMED ME THAT THEY COULD NOT RESET HEADREST AND IT HAD TO BE REPLACED (COST APPROX $900). I CONTACTED DODGE CUSTOMER SERVICE WHO HAS ASSIGNED AN INVESTIGATOR TO LOOK INTO THE ISSUE. CASE # 29846962 AS OF THIS DATE, 8/5, THE REPLACEMENT HEADREST IS ON ORDER AND I AM WAITING TO BE CONTACTED BY THE INVESTIGATOR TO LOOK AT THE VEHICLE. PRIOR TO THE INCIDENT, THE VEHICLE HAD BEEN DRIVEN IN EXCESS OF 500 MILES (NORTHERN VA TO TN) AND HAD BEEN PARKED AND SECURED IN THE DRIVEWAY FOR APPROX. 1 HOUR. THE VEHICLE WAS NOT, AND HAS NEVER BEEN, IN AN ACCIDENT.

I HAD MY BRAKES CHANGED IN JANUARY WITH 49,000 MILES AND BY JUNE I HAD TO TAKE MY VAN BACK IN AND PADS WERE COMPLETELY GONE. SO IN 10,000 MILES I WENT THROUGH BRAKE PADS THAT SHOULD OF LASTED 50,000+ MILES. I HAD ALL ROTORS AND FRONT PADS CHANGED SINCE THE BACK WERE STILL GOOD FROM JANUARY AND ITS BEEN 2 WEEKS NOW AND MY BRAKES ARE SQUEALING ALMOST CONSTANTLY WHEN I AM BRAKING...NOT GRINDING YET BUT I AM SURE THATS COMING SOON!

LEFT YEAR BRAKE CALIPER SEIZED, CAUSING THE WHEEL TO OVERHEAT. OCCURRED AT 34,000 MILES. REPAIR COSTS WERE $600. WITHIN TWO WEEKS IT HAPPENED AGAIN, SAME WHEEL. NORMAL DRIVING CONDITIONS.

THE TRAILER LIGHTING MODULE FAILED TWICE. THERE HAVE ALSO BEEN INTERMITTENT LIGHTS AND ALARMS THAT ACTIVATE IN THE DASH PANEL. I'VE BEEN TOLD THAT THE TOTAL INTEGRATED POWER MODULE (TIPM) CAUSES THESE ACTIONS, INCLUDING THE FAILURE OF THE TOWING LIGHT MODULE. THE LIGHTING FAILED HAS CAUSED ME TO HAVE TO TOW A TRAILER WITH DEFECTIVE LIGHTS UNTIL I COULD REACH A SAFE PLACE TO DROP THE TRAILER.

I CALLED MY DEALER (ZIEGLER IN KALAMAZOO) WHEN I GOT THE RECALL ABOUT THE VENT WINDOW SWITCH. THEY SAID THEY WOULD CONTACT ME WHEN THEY HAD THE PART. I HAVE NOT HEARD BACK FROM THEM YET. I TRIED CALLING THEIR SERVICE DEPARTMENT AND GOT NO ANSWER - NOT EVEN VOICE MAIL) ON MAY 6.

OUR 2013 DODGE GRAND CARAVAN ALTERNATOR AND PCS FAILED AT 68000 MILES. THE FAILURE OCCURRED WHILE DRIVING WITH MY WIFE AND 4 CHILDREN IN THE CAR. MULTIPLE DASHBOARD LIGHTS CAME ON AND THE THE VEHICLE ENGINE WAS RACING BUT THE TRANSMISSION WOULD NOT ENGAGE. THE ONLY REASON THERE WAS NOT A CRASH WAS THAT THEY WERE TRAVELING DOWNHILL AND DID NOT NEED TO ACCELERATE AS THE VEHICLE WAS NOT ABLE TO. LUCKILY THEY WERE ABLE TO PULL THE CAR OVER WITHOUT INCIDENT. DODGE HAS RECALLED THIS ALTERNATOR IN OVER 900,000 VEHICLES ON 4 OTHER MODELS WITH THE 3.6 LITER ENGINE BUT HAS NOT IN THE GRAND CARAVAN FOR SOME REASON. I CONTACTED DODGE AND THEY WERE UNWILLING TO HELP IN ANY WAY TO REPAIR MY VEHICLE TO MAKE IT OPERABLE AND SAFE AGAIN. THIS REPAIR WAS QUOTED FORM MY LOCAL DODGE DEALER TO COST OVER $750.

TL* THE CONTACT OWNED A 2013 DODGE GRAND CARAVAN. WHILE DRIVING 20 MPH, ANOTHER VEHICLE STRUCK THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE FRONT DRIVER'S SIDE AIR BAGS FAILED TO DEPLOY; HOWEVER, THE PASSENGER SIDE AIR BAGS DEPLOYED. THE CONTACT SUFFERED BRUISING AND KNEE PAIN. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V283000 (ELECTRICAL SYSTEM, AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

TIPM FAULTY IN OUR 2013 DODGE CARAVAN WITH 54000 MILES. VAN WILL NOT START..THE FUEL PUMP RELAY DANGEROUSLY ALLOWS THE FUEL PUMP TO CONTINUE EVEN AFTER VAN IS SHUT OFF. THESE WERE RECALLED ON THOUSANDS BUT ONLY UNTIL 2012. BOUGHT THE VAN WITH 2 MILES OFF SHOWROOM FLOOR , NEVER AGAIN WILL BUY A DODGE.. CUSTOMER SERVICE SAYS WE ARE OUT OF THE CRAPPY 36,000 MILE WARRANTY AND CONVENIENTLY ..THIS SEEMS TO HAPPEN AFTER 45,000 MILES IN THE DODGE.

VEHICLE HAS MISFIRE AND TICKING SOUND FROM ENGINE WITH CHECK ENGINE LIGHT ON AND FLASHING. ALSO WHEN DRIVING VEHICLE WANTS TO STALL WHEN IDLING .. TOOK TO DEALER AND TOLD ME HEAD CYLINDER NEED REPLACED BUT NOT COVERED BY EXTENDED WARRANTY CHRYSLER ISSUED FOR EXACT SAME REASON FOR 2011-2013 MODELS. THIS IS NOT FAIR THAT NOT ALL 2013 GRAND CARAVANS ARE COVERED. THEY SHOULD ALL BE COVERED BY SAME WARRANTY.

THERE IS NOT ENOUGH ROOM, TOP TO BOTTOM, TO SAFELY ACCEPT A MEN'S US SIZE 11.5 SHOE. WITH MY HEEL PLANTED ON THE FLOOR, I AM UNABLE TO FREELY PIVOT MY FOOT FROM THE THE GAS PEDAL TO THE BRAKE AND BACK AGAIN. THE TOP OF MY SHOE GETS FIRMLY STUCK TRYING TO MOVE BETWEEN THE TWO PEDALS. IF NOT COMPLETELY STUCK, MY FOOT MOTION IS IMPEDED AND SLOWED DOWN IN MANY OTHER WAYS. ONLY, WITH A LOT OF THOUGHT AND ADJUSTMENT OF MY FOOT AND HEEL POSITION AM I ABLE TO OPERATE THE BRAKE AND ACCELERATOR AT ALL. THIS LOW FOOT CLEARANCE SIGNIFICANTLY LOWERS MY RESPONSE TIME WHEN I NEED TO HIT THE BRAKE IN AN EMERGENCY. IT REQUIRES A LOT OF EXTRA THOUGHT UNDER NORMAL DRIVING CONDITIONS AS WELL, TAKING ATTENTION AWAY FROM THE ROAD. THIS HAS NEVER BEEN AN ISSUE (OR EVEN A THOUGHT) IN MANY YEARS OF DRIVING SEVERAL OTHER MAKES AND MODELS OF VEHICLES. I OWN A 1999 GRAND CARAVAN THAT HAS PLENTY OF FOOT ROOM IN IT. NOBODY SHOULD HAVE TO THINK ABOUT HOW THEY NEED TO SPECIALLY POSITRON THEIR FOOT TO OPERATE THE BRAKE OR ACCELERATOR. FOR SAFE DRIVING, REACTION TIME IS EVERYTHING. DODGE HAS DESIGNED THIS VEHICLE WITH CRAMPED FOOT-ROOM THAT CAN DRASTICALLY REDUCE THE TIME IT TAKES TO ACTIVATE THE BRAKE AND COULD CAUSE AN ACCIDENT THAT A FREELY AVAILABLE BRAKE PEDAL MAY HAVE AVOIDED. I HAD THE IDENTICAL PROBLEMS TESTING A NEWER DODGE CHARGER AND A CHRYSLER TOWN AND COUNTRY. I AM MAKING THE ASSUMPTION THAT THIS CRAMPED AND UNSAFE DESIGN IS A STANDARD THAT COVERS MANY CHRYSLER MAKES AND MODELS. THIS ISSUE AFFECTS ALL DRIVING CONDITIONS ESPECIALLY STARTING AND STOPPING THE VEHICLE. SEE 5 PICTURES WITH A SIZE 11.5 SHOE SHOWN. PICS 1-3 SHOW THE BRAKE POSITION AND HOW THE VEHICLE DOES NOT ALLOW ME TO PIVOT BACK ANY FARTHER FROM TO BRAKE. THE GAS POSITION SHOWS A NATURAL PIVOT POSITION WHEN GOING FROM THE GAS TO THE BRAKE. THE FOOT IS STUCK THERE. THIS IS VERY DANGEROUS.

AIR BAG LIGHT GOES ON AND OFF LIKE THER IS SOMEONE IN PASSENGER SEAT WHEN EMPTY,CAR TURNS AIR BAG ON AND OFF BY WEIGHT.DOESNT WORK PROPERLY. IN 2011 RECALL ON SAME VEHICLE FOR BAD HAVAC CAUSING LEAK. THIS STOPS HEATING SYSTOM FROM WORKING PROPERLY AND AIR BAG NOT TO WORK . MY 2013 DOING SAME BUT KNOW RECALL.DOES ALL THE TIME.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION LINES WERE DEFECTIVE. THE CONTACT NOTICED TRANSMISSION FLUID ON THE GROUND WHILE THE VEHICLE WAS PARKED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE TRANSMISSION LINES WERE COVERED WITH TRANSMISSION FLUID. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,856.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER SIDE SLIDING DOOR FAILED TO OPEN. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER DOOR LOCK ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,600.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 72 MPH, THERE WAS A WARNING CHIME AND THE VEHICLE INDEPENDENTLY DECELERATED TO APPROXIMATELY 40 MPH WITHOUT WARNING. THE VEHICLE WOULD NOT ACCELERATE PAST 40 MPH AS THE ELECTRONIC THROTTLE CONTROL AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT POWERED THE VEHICLE OFF AND BACK ON AND WAS ABLE TO DRIVE THE VEHICLE HOME WITHOUT INCIDENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. UPDATED 02/12/16*LJ THE CONSUMER STATED SOFTWARE UPDATE WAS PERFORMED. *TR

WHEN ACCELERATOR DEPRESSED RPM'S WOULD GO TO 4 OR 5, BUT CAR WASN'T GETTING MUCH POWER. PRETTY QUICKLY RPM'S STARTED GOING TO 6 AND 7 WITH EVEN LESS POWER. STOPPED DRIVING THE CAR AND HAD IT TOWED TO THE NEAREST DEALERSHIP. WAS TOLD THE POWERTRAIN WAS STILL UNDER WARRANTY AND IT SOUNDED LIKE A TRANSMISSION PROBLEM. WHEN DEALERSHIP CALLED BACK THEY STATED A PART CALLED A TIPM NEEDED TO BE REPLACED AND THE PART IS ON BACK ORDER WITH NO ESTIMATED TIME OF ARRIVAL. $925 FOR THE PART PLUS LABOR. WHAT AM I SUPPOSED TO DO UNTIL THE PART COMES IN, THEY SAID IT COULD BE 3 DAYS OR 3 MONTHS, NO ONE KNOWS.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING AT 60 MPH, WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIPERS FAILED TO PULL ENOUGH AM BREACH FROM THE TIPM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,362.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 80 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY FOR A FEW HOURS. THE DEALER DIAGNOSED THAT THE NUMBER FOUR CYLINDER WAS CRACKED. THE LEFT CYLINDER HEAD ASSEMBLY WAS REPLACED. ON A SEPARATE OCCASION, THE RIGHT CYLINDER HEAD ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE OPERATING THE VEHICLE, AN ELECTRICAL BURNING ODOR WAS PRESENT COMING FROM THE VENTS. ALSO, THE VEHICLE WOULD NOT IMMEDIATELY START WHEN THE IGNITION SWITCH WAS TURNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIPM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 32,000.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/15/16 MA UPDATED 02/04/16.*JB

ON SEPTEMBER 25, 2015, THE BATTERY LIGHT CAME ON WHILE TRAVELLING FROM CANADA TO USA AT NIGHT TIME WITH MY WIFE AND TWO YOUNG CHILDREN. BECAUSE I CARRY A VEHICLE SCANNER WITH ME, I PULLED OVER AT A REST STOP AND CHECKED THE VOLTAGE SENSE PID. IT SHOWED 12.5V. THOUGHT THAT WAS ACCEPTABLE AND CONTINUED DRIVING. APROXIMATELY 400 MILES LATER, VEHICLE EXHIBITED SUDDEN LOSS OF MOMENTUM WHILE IN CRUISE CONTROL AT 72MPH, AS I PRESSED ON THE ACCELARATOR, VEHICLE DOWNSHIFTED AND RPMS ROSE TO 4500, HOWEVER VEHICLE SLOWED EVEN MORE AND I HAD TO TAKE EVASIVE ACTION TO GET TO RIGHT SHOULDER. VEHICLE WENT FROM APPROX 72MPH IN CRUISE CONTROL TO 40MPH IN A MATTER OF FEW SECONDS WHILE I WAS TRYING TO ACCELARATE TO SAFELY GET VEHICLE FROM LEFT LANE ON I-495 S TO RIGHT SHOULDER. I AGAIN PLUGGED IN MY SCANNER AND HAD CODE P0622 SHOW UP. AT THIS TIME, CONTROL MODULE VOLTAGE SENSE WAS READING 11V. AFTER ERASING THE CODE AND MULTIPLE IGNITION KEY CYCLING ATTEMPTS, THE VEHICLE STARTED UP, AND EVERYTHING SEEMED FINE, BATTERY LIGHT WENT OUT AND VOLTAGE WAS AGAIN AT 12.5 V, AND CLIMBING. WE MADE IT TO OUR DESTINATION (TAUNTON, MA) AND EVERYTHING SEEMED NORMAL OVER THE COURSE OF THE WEEKEND. ON SEPTEMBER 28, WHILE WE WERE TRAVELLING BACK TO CANADA, WITHIN 40 MILES OF LEAVING TAUNTON, THE BATTERY LIGHT CAME ON AGAIN, BUT VERY SHORTLY AFTER THE VEHICLE LOST POWER AGAIN, AND HAD TO SCRAMBLE TO GET VEHICLE PULLED OVER TO THE SHOULDER OF THE HIGHWAY (I-495 N). AND IS UNABLE TO RESTART. I CALLED FCA ROAD SIDE ASSISTANCE, AND THEY SENT A TOW TRUCK. THE VEHICLE IS CURRENTLY AT DAN'S DODGE CHRYSLER JEEP IN WESTBORO, MA, USA AWAITING DIAGNOSTIC.

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO APPLY THE BRAKES, ONE OF THE BRAKE PADS FRACTURED AND CAUSED THE REAR DRIVER SIDE TIRE TO LOCK UP. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT REMOVED THE WHEEL IN ORDER TO RELEASE THE TIRE AND NOTICED THAT THE BRAKE PAD WAS COMPLETELY FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE PADS AND ROTORS. THE FAILURE RECURRED ONE YEAR LATER. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED AND PROTECTED BY A CALIPER ADAPTER TO AVOID UNEVEN WEARING OF THE PADS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000. ...UPDATED 01/23/17 *BF

THE DODGE GRAND CARAVAN IS MADE WITH BRAKES THAT ARE TOO SMALL FOR A LARGE VEHICLE. THIS CAUSES THE BRAKES TO WEAR OUT MORE QUICKLY THAN THEY WOULD WEAR OUT IF THE VAN WAS EQUIPPED WITH PROPER SIZE BRAKES FOR ITS WEIGHT. THE DODGE MINI VAN USES BRAKES THAT CARS 1/2 THE WEIGHT OF THE VAN USE. I BELIEVE THIS IS DONE INTENTIONALLY BY THE MANUFACTURER SO THE BRAKES WEAR OUT QUICKLY AND NEED REPLACEMENT MORE OFTEN THAN THEY SHOULD BE REPLACED IF THE VEHICLE WAS EQUIPPED PROPERLY.

AT JUST OVER 36000 MY ENGINE LIGHT CAME ON, I WAS TOLD THAT THE CAR NEEDED TO HAVE CYLINDER HEADS AND ANOTHER ENGINE PART REPLACED. WHEN I WENT TO PICK THE VAN UP THE CHECK ENGINE LIGHT WAS ON- I WAS TOLD THE PCM (POWER CONTROL MODULE) WAS BAD. AFTER APPROX. 10000 MORE MILES, WHILE DRIVING ON A LOCAL ROAD, ALL OF MY LIGHTS APPEARED ON MY DASH BOARD- THE VEHICLE WENT INTO SOME MODE AND I COULDN'T DRIVE OVER 25 MPH. I STOPPED AT A LOCAL AUTO PARTS STORE AND WAS TOLD THAT MY BATTERY NOW HAD A BAD CELL, THE ALTERNATOR WAS BAD- I TOOK IT TO THE DEALERSHIP AND I WAS AGAIN TOLD THE PCM WAS BAD. WHY IS THE PCM FAILING? AN ALTERNATOR AND BATTERY BEING BAD AT GOING AT 46000 MILES, JUST OVER 2 YEARS OLD. I SEE MANY OF THE CHRYSLER PRODUCTS HAD RECALLED ALTERNATORS- WHAT ABOUT THIS PCM? WHY IS CONTINUING TO FAIL?

2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE REAR QUARTER VENT WINDOW SWITCH. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE AND HER NAME WOULD BE PUT ON A WAITING LIST. *JB

2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO DEFECTIVE VEHICLE *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. THE CONSUMER STATED HE AND HIS WIFE WERE SOLD A DEFECTIVE VEHICLE. THEY WERE NOT INFORMED OF THE EXTENT OF THE PROBLEM, INCLUDING THE TRIES BEING IN VERY POOR CONDITION, THAT REQUIRED REPLACEMENT HALF WAY THROUGH THEIR EXPECTED LIFE. BECAUSE OF THE POOR TIRE CONDITIONS, COUPLED WITH DEFECTIVE LUG NUTS, WHICH COULD HAVE CAUSED AN ACCIDENT. *JB *CN