NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Dodge Grand Caravan. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DEACTIVATED THE WINDOW SWITCH AS A TEMPORARY REMEDY. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MY WIFE WAS TRAVELING WITH OUR DAUGHTER ON THE HIGHWAY WHEN ALL OF A SUDDEN THE INSTRUMENT LIGHTS STARTED FLASHING, RADIO WENT OFF, AND THE CAR BEGAN POWERING DOWN. THANKFULLY SHE WAS ABLE TO SAFELY PULL OFF THE HIGHWAY INTO A PARKING LOT JUST AS IT SHUT DOWN. THE VEHICLE WOULDN'T RESTART. I HAD TO LEAVE WORK EARLY AND MEET HER WITH JUMPER CABLES. IN THE MEANTIME I CALLED THE DEALERSHIP WHERE WE PURCHASED THIS CAR NEW IN OCTOBER OF 2012. THE SERVICE REPRESENTATIVE KINDLY TOLD ME THAT BECAUSE WE HAD 42K MILES ON IT THAT IT WAS OUTSIDE OF THE 3/36000 WARRANTY. I EXPRESSED COMPLETE DISGUST WITH THIS BECAUSE WE CONSIDER THIS A NEW (AND OUR DEPENDABLE) VEHICLE THAT IS ONLY 20 MONTHS OLD. I MANAGED TO CHARGE THE BATTERY AND LIMP THE CAR HOME. I REMOVED THE ALTERNATOR AND FOUND ONE OF THE SLIP RINGS ALONG WITH ONE BRUSHES COMPLETELY WORN DOWN TO NOTHING. IT'S CLEARLY A DEFECTIVE ALTERNATOR THAT RESULTED IN A VERY DANGEROUS DRIVING SITUATION DUE TO LOSS OF POWER AT 60MPH ON THE HIGHWAY. CHRYSLER CUSTOMER CARE AND THE DEALERSHIP HAD NO SYMPATHY AND EVEN AFTER BRINGING THE ALTERNATOR INTO THE DEALERSHIP THE SERVICE MANAGER SAID THEY WOULD NEED TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP SO THEY COULD "DIAGNOSE" IT AND STILL COULDN'T GUARANTEE A WARRANTIED REPLACEMENT. THE DEALERSHIP WANTED ME TO RE-INSTALL THE FAILED ALTERNATOR AND THEN GET THE CAR TO THEM SOME 30 MILES AWAY IN SOME CHANCE OF THEM COVERING THE COST TO REPLACE IT......SO I BOUGHT A BRAND NEW ALTERNATOR FROM ANOTHER DEALERSHIP AT THE TUNE OF $400 AND INSTALLED IT MYSELF. I ALSO HAVE SUBMITTED A CLAIM TO CHRYSLER FOR A FULL REFUND....... *TR
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 55 MPH WITH THE ACCELERATOR PEDAL ENGAGED, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED THAT THE RADIO OVERHEATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE RADIO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR WINDOW SWITCH OVERHEATED AND STARTED TO SMOKE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE REAR WINDOW SWITCH WAS REMOVED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
RECALL #P25 WAS ISSUED 06/011/2014, OVER 14 MONTHS LATER NOTHING HAS BEEN DONE & I SEE NO PROGRESS TOWARDS BEING DONE. CAN ANYONE GET CHRYSLER TO MAKE & SHIP PARTS REQUIRED TO GUARANTEE THAT THERE WILL BE NO FIRE IN DRIVERS DOOR? I HAVE CONTACTED CHRYSLER & MY DEALER NUMERUS TIMES AND ALL I GET IS "WAIT".
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
DEALER (DUROCHER DODGE, PLATTSBURGH, NY) HAS YET TO COMPLETE RECALL 14V-234 ON OUR FAMILY VEHICLE. I HAVE CHECKED WITH THEM NUMEROUS TIMES ON IT AND HAVE BEEN TOLD THERE IS NO FIX. IT HAS NOW BEEN ALMOST TWO YEARS SINCE THE RECALL AND I HAVE BEEN UNABLE TO USE MY BACK VENT WINDOWS. NOBODY FROM THE DEALERSHIP HAS CALLED ME TO GIVE ME UPDATES AND THIS WILL EVENTUALLY LEAD ME TO RECONNECTING THE WINDOW SWITCH SINCE IT IS NOT GETTING REPAIRED. IT IS VERY CONCERNING.
2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO SPOILER PIECE ON TOP OF RENTAL VEHICLE FLEW OFF WHILE DRIVING. *SMD
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JUNE OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/06/15*LJ THE PART WAS REPLACED IN OCTOBER 2015. UPDATED 12/09/15. *JB
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/10/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 2/23/15. UPDATED 6/17/2015 *JS
RECALL #P25/NHTSA 14V-234 WHY IS IT TAKING SO LONG TO GET THIS REPLACEMENT DONE? I GOT THE FIRST NOTICE IN MAY 2014 AND HAVE NOT HEARD A THING SINCE. I HAVE CALLED THE DEALER SEVERAL TIMES AND EVEN STOPPED BY, ALSO NO OTHER INFORMATION IN THE MAIL. I REALIZE THAT THE DEALER CAN DISCONNECT THE SWITCH SO THAT THE WINDOWS DO NOT FUNCTION BUT, AS I TOLD THE DEALER, I TRAVEL WITH MY DOGS AND SOMETIMES HAVE TO LEAVE THEM IN THEIR CRATES IN THE VAN OVERNIGHT AT MOTELS (DON'T ALLOW THE IN THE ROOMS) AND THE FEW THAT DO ALLOW DOGS IN ROOMS, CHARGE AN ADDITIONAL FEE. FACT IS-- I NEED TO HAVE PROPER VENTILATION FOR THEM. I PURCHASED THIS PARTICULAR VEHICLE BECAUSE OF THE VENTILATION THE WINDOWS PROVIDE. THIS IS A REAL INCONVENIENCE, ESPECIALLY FOR THIS LENGTH OF TIME. *TR
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V283000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY, ELECTRICAL SYSTEM) HOWEVER THE PART WAS NOT AVAILABLE. AS A RESULT, THE DEALER DISCONNECTED THE VENT WINDOW WIRES DUE TO THE PART BEING UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 12/11/14 *BF
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V234000(ELECTRICAL) WAS RECEIVED IN MAY OF 2014. THE CONTACT STATED THAT AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, HE WAS INFORMED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE AND IT COULD TAKE AN ADDITIONAL 6 TO 8 WEEKS FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,372.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MY REAR QUARTER VENT WINDOWS WERE ON A RECALL AND I TOOK IT TO THE DODGE DEALERSHIP (MAY 2014) WHERE THEY DISCONNECTED THE AUTOMATIC SWITCH TO THE WINDOWS. IT HAS NOW BEEN NON-OPERATIONAL SINCE THEN. I HAVE CONTACTED DODGE CORPORATE OFFICES AND THE DEALERSHIP ON A ROUTINE BASIS TO BE CONSTANTLY TOLD THEY HAVE NO IDEA WHEN THIS WILL BE REPAIRED. THIS IS BEYOND A REASONABLE TIME TO FIX SOMETHING LIKE THIS. PLEASE HELP ME AS I WOULD LIKE TO HAVE MY WINDOWS OPERATIONAL. DODGE SIMPLY DOES NOT SEEM TO CARE AND HAVE NO INTEREST OR PRIORITY IN REPAIRING THIS DEFECT. THANKS *TR
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/15/15*CN UPDATED 05/28/15*JB
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM), STATED THAT THE PARTS WERE NOT AVAILABLE AND THEY TEMPORARILY DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I HAVE BEEN TRYING TO GET THE RECALL FIXED FOR MY CAR FOR 2 YEARS NOW AND TOBIN DODGE WILL NOT FIX IT!
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
REAR QUARTER VENT WINDOW SWITCH DISCONNECT BACK IN MAY OR APRIL HAVE NOT REPLACE IT YET HERE IT IS FEB AND WORKIN RECALL # P25/NHTSA 14V-324ET. *TR
THE DRIVERS SEAT BELT DOES NOT RETRACT AND HANGS LIMP TODAY. THE PROBLEM HAPPEND A COUPLE TIMES, BUT SEATBELT RETRACTED AND THEN I NOTIFIED DEALER IN LATE DECEMBER AFTER ANOTHER OCCURRANCE IN WHICH THAY DETERMINED THE SEATBELT WAS DEFECTIVE.BY NOT RETRACTING AND THEY ORDERED A REPLACEMENT SEAT BELT. THE SEAT BELT IS IN AND IT IS JUST A MATTER OF GETTING TO SERVICE, BUT IN THE MEANTIME, I EXPERIENCED A REAR COLLISION WHEN PARKED WITH DEFECTIVE SEAT BELT ON AND WISH I HAD A NON-DEFECTIVE SEAT BELT ON. I WILL ASK FOR THE SEAT BELT PART BACK IF YOU WOULD LIKE TO EXAMINE IT. I NEED A BUMPER TOO BUT THEY CAN KEEP THAT! *TR
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/22/2015
2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHT SWITCH WIRING SYSTEM. *SMD THE CONSUMER STATED THE DASHBOARD LIGHTS ILLUMINATED WHILE THE HEADLIGHT SWITCH WAS STILL IN THE OFF POSITION. ANY TIME THE DASH LIGHTS WERE ON, MANY DRIVERS ASSUMED THE HEADLIGHTS WERE ON TOO. HOWEVER, THAT WAS NOT THE CASE WITH THE WIRING SYSTEM IN THE VEHICLE. THE CONSUMER STATED THE VEHICLE DID NOT COME EQUIPPED WITH THE AUTO-ON HEADLIGHT FEATURE. THE CONSUMER'S WIFE DID NOT KNOW THE HEADLIGHTS WERE OFF, BECAUSE THE DASH LIGHTS WERE ILLUMINATED, SO ASSUMED THE HEADLIGHTS WERE ON WITH THE DASH LIGHTS.
I WAS AT A STOP SIGN ON THE CORNER OF FERRY AND EIGHTH IN NILES, MI GETTING READY TO TURN NORTHBOUND; A TRUCK WAS GOING SOUTHBOUND AND IT WAS BLIZZARD AND ICY CONDITIONS OUT, HE WAS GOING TO FAST AND WHEN I TURNED RIGHT, HE HIT ME ON THE DRIVERS SIDE SPUN MY VEHICLE AROUND TWICE AND ENDED UP HITTING BOTH SIDES OF THE VEHICLE IN THE FRONT OF THE VAN TAKING THE WHOLE FRONT END OFF. NEITHER AIR BAGS WENT OFF AND MY GRANDDAUGHTER WAS ALSO IN THE FRONT PASSENGER SEAT. HE WAS GOING FAST ENOUGH THAT I ENDED UP NORTHBOUND KITTY CORNER ACROSS THE ROAD AND HE ENDED UP IN A TELEPHONE POLE. BOTH OF HIS AIRBAGS WENT OFF IN HIS TRUCK UPON IMPACT. THE BUMPER, HEADLIGHTS, FRAME WAS BENT, THE HOOD, THE WHOLE FRONT END WAS SMASHED, (OVER $8000 OF DAMAGE), BUT NO AIRBAGS. I COULD FEEL THE IMPACT FROM THE CRASH AND ENDED UP HAVING TO HAVE PHYSICAL THERAPY AND MY GRANDDAUGHTER HAD TO GO TO THE ER.. BOTH VEHICLES HAD TO BE TOWED. I HAD THE VAN FIXED AT A LICENSED SHOP, WHEN I CALLED AND ASKED DODGE WHY NEITHER AIRBAG DEPLOYED, BECAUSE THEY STATED THAT THEIR ARE SENSORS THAT GO OFF ON IMPACT AND MY BUMPER HAD TO BE REPLACED, THEY STATED, NO REPLY, BECAUSE I HAD NOT HAD IT DONE AT A DODGE DEALERSHIP. I AM STILL HAVING THERAPY FOR HIP AND BACK FROM IMPACT AND SETTLED WITH INSURANCE. I'M JUST WONDERING WHY THE AIRBAGS DID NOT GO OFF ON IMPACT, OTHER VEHICLE WAS GOING FASTER THAN WHAT HE SHOULD HAVE FOR CONDITIONS AND MORE THAN 25. *TR
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V264000 (SUSPENSION). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/01/16*LJ UPDATED 11/28/2017*CN
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR. THE CONTACT WAS UNDER THE IMPRESSION THAT THE REPAIRS WERE PERFORMED; HOWEVER, THE WINDOW FAILED TO OPEN. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT THAT THE PART NEEDED TO DO THE RECALL REPAIR WAS NOT AVAILABLE. AS A TEMPORARY REMEDY, THE MOTOR WAS REMOVED IN ORDER TO PREVENT A FIRE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART NEEDED TO DO THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT WAS SITTING AT A TRAFFIC STOP WHEN ANOTHER VEHICLE CRASHED INTO HIS REAR, CAUSING HIM TO CRASH INTO THE REAR OF A PRECEDING VEHICLE. THE DRIVER'S SIDE SEAT BELT FAILED TO RESTRAIN THE CONTACT. THE AIR BAGS ALSO FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NEITHER REPAIRED NOR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
WHEN OPENING THE DRIVER'S SIDE REAR SLIDING DOOR (EITHER WITH THE CAR KEY OR BY PULLING ON THE DOOR HANDLE), AFTER THE DOOR REACHES ITS FULLY OPEN POSITION, IT SOMETIMES IMMEDIATELY BEGINS TO CLOSE AGAIN. PRESSING THE DOOR OPENING SWITCH ON THE B PILLAR DOES NOT STOP THE DOOR FROM CLOSING. ONLY AN ADULT'S FORCE AGAINST THE DOOR STOPS IT FROM FULLY CLOSING. THIS CREATES AN EXTREME RISK OF INJURY TO CHILDREN WHO ARE MOST LIKELY TO BE USING THE REAR SEATS.
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at slow speeds, the vehicle was violently shaking. The check engine warning light was illuminated. The contact was able to drive to her destination. The contact also stated while driving 70 MPH with the cruise control activated, the vehicle started to stall while depressing the accelerator pedal. There was no warning light illuminated. The contact coasted the vehicle to the shoulder of the highway and then had the vehicle towed to a dealer. The vehicle was diagnosed with transmission failure. The transmission was repaired by an independent mechanic. The contact wrote a letter to the manufacturer but had not received a response. The vehicle was not repaired. The failure mileage was unknown. The VIN was not available.