2015 Dodge Grand Caravan Complaint Log

The contact owns a 2015 Dodge Grand Caravan. The contact stated that while his son was driving approximately 55 MPH, the front driver's side headrest deployed from the base and struck the contact's son. The failure occurred without being in an accident. There was no warning light illuminated, and the air bag did not deploy. The contact's son sustained severe pain in the neck. Medical attention was sought at an urgent care facility. The contact's son received two steroid shots due to the neck pain. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 225,000.

Yesterday I left to run errands and noticed that my vehicle shifted fine into reverse, but did not want to go forward when put in gear. I thought maybe it was cold and let it warm up the more I drove the more sluggish it became going forward I came back home after driving about 4 miles when I pulled in the garage. I noticed there was transmission fluid on the floor. My grandson came and looked at it and added 2 quarts of fluid. I took it to my Dodge dealer this morning and they told me the fluid was so low that it burned up the pump and now I need to replace the transmission Itself. My drive yesterday was the only warning that I had that there was a transmission problem. It did not seem the amount of fluid on the floor could have made it that low. See the picture attached and you will see the amount of fluid.

I can't unscrew 4 lug nuts on my rear wheel. I was able to remove just one bought extra tool try to remove them all. Material is like butter, not steel. How engineering could let material like that to be used. I found on the web that a dealer wonna $400 to remove that lugs....

The 3.6L Pentastar engine for this year has been shown to be highly problematic. We have had the #2 and now the #1 cylinder heads fail, causing misfires, poor engine performance and complete failure. We’ve also had multiple injectors fail, #2 (twice), 4 & 5. The engine failure is a safety issue and has been proven as such.

Unknown: engine slips, got mechanic to look at it and he showed me where a part of the camshaft is ground down to almost nothing. He says it doesn't work like it is supposed, he has worked on many dodge vehicales that have this problem, and I need a new camshaft. Which entails taking timing chain off and an expensive repair.

Drove down the highway, took an exit, came to a red-light, turns green, press the gas car won't move for about 2-4 seconds then jumps into gear and stays stuck in first...look up the problem see there was a recall for the Transmission on the year and model but only some of them.

While driving a vehicle in front of me turned in front of another vehicle which pushed that car sideways and there was no way to stop so my front end hit the back end of their vehicle totalling my van.

Transmission fluid pump has been really loud and now slipping. Dodge had a recall on pumps from the 2015-2016 grand caravan however it seems a very widespread problem that they are not including ALL the vehicles that have the issues. My issue is exact to what the recall was for and I am not sure how my vehicle does not qualify.

The part that failed on the 2015 Dodge Grand Caravan was the Active Head Restraint (AHR) on the passenger seat. It suddenly deployed while driving smoothly. The vehicle was going about 15 mph and there was no sudden impacts or movement that would have caused the AHR to deploy. It is available for inspection upon request. The safety of the passenger was put at risk by the potential impact of the headrest unexpectedly hitting their head that could cause physical harm. The deployment also caused a loud noise that acted as a distraction to the driver. The problem has not been reproduced as far as I know. I have seen others on multiple websites reporting the same failure of the AHR. The headrest has not been inspected as of the day of this incident report. There were no warnings or symptoms that would have led me to believe something was potentially wrong with the headrest.

The passenger headrest deployed when traveling down the road without being in a collision. The passenger has hit in the back on head with headrest going down the road. I took the vehicle to my closest dealership and they advise me to call stellantis customer care and report it. I has informed that the X87 warranty extension recently expired. I was told it would have to be an out of pocket expense even though it is a safety risk.

The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at various speeds and attempting to change gear, the transmission started slipping. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic, where it was determined that the transmission solenoid might be defective. The transmission solenoid was replaced; however, the failure persisted. The contact stated that while driving approximately 65 MPH, the contact decelerated and then accelerated, and the transmission slipped and made an abnormal winding sound. Additionally, while the vehicle was idling and the brake pedal was depressed, the vehicle slightly jerked for several minutes. The contact stated that the failure occurred intermittently. The contact was able to drive to the residence. The vehicle towed to an independent mechanic, where the contact was informed that the transmission pump displayed low pressure; however, the cause of the failure could not be determined. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train), and the mechanic referred the contact to the dealer for assistance. The dealer was contacted and confirmed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The contact called the manufacturer but was unable to speak to a live representative. The failure mileage was approximately 92,000.

The contact owns a 2015 Dodge Grand Caravan. While the contact's husband was driving 15 MPH, the front passenger's side headrest detached from the base and struck the contact in the back of the head extremely hard. The air bag had not deployed. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a detached headrest air bag. The contact was advised to take the vehicle to the dealer for assistance. The contact sustained a neck injury; however, no medical attention was needed. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,000.

Check Engine Light put out a code for Catalytic Converter failure and Emissions status is Red. The catalytic converter is responsible for converting harmful exhaust gases into less harmful ones, and a failing converter can lead to a check engine light.

Transmission has begun to slip in first gear and has shaking noticeable between 35-45 miles an hour and again much more noticeable shaking from 55-65 miles an hour. Letting off the accelerator seems to assist in this issue. There is an open recall for the transmission of this year vehicle for the transmission pump failing. For some reason our vehicle is not included in this recall. It is available for inspection, and I have contacted a dealer that already informed me the issue is not under the recall, but that the transmission is going bad and will probably no longer function by the end of this year due to the pump failure. I am not sure why our vehicle would have been excluded from this recall as this is a known issue. There are no check engine lights on and we were told by the dealership that the lights would not come on until the transmission failed due to the pump issue not a low fluid or sensor issue. I am going to have a second mechanic look at the vehicle tomorrow and I can provide further information at that point.

Transmission just suddenly altered. In drive it would only go a couple miles an hour. In reverse it would shake the whole van. Smelled like something was burning. No warning signs.

Transmission oil pump failed with vehicle at only 45,000 miles.

The driver's headrest deployed without collision. The incident occurred at an auto service center and I noticed when the vehicle was returned to me. The mechanic inspected the headrest and stated a part in the headrest broke causing it to deploy. He advised to call the dealer for repair. The incident has been reported to the dealer and I am waiting for a return call. There were no warnings for seat malfunction or symptoms prior to deployment. Headrest is available for inspection. This defect puts the driver at risk for concussion, head and neck injuries that could affect the ability to control the vehicle.

Went to roll down the window on the drivers side panel and it started to smoke and short circuit. We removed the panel because we believed of could have caught fire. Problem has not been replicated due to dealership service department being closed. There were no warning lamps or messages and had occured randomly when using the panel.

Cracking front windshield (temporarily fixed by clear tape), broken window regulator motors on both passenger and driver sides stop lifting the glasses up and down, passenger side plastic window part (vertically snapped on the upper part of passenger door) fell off, engine light sometimes on and off with unknown detected problems.

The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at 60 MPH and depressing the brake pedal to come to a complete stop at the traffic stop light, the vehicle inadvertently lost motive power and stopped in the middle of the roadway. The contact stated that upon restarting the vehicle, the vehicle operated as needed. The contact stated that the failure recurred several times while driving, and the vehicle was able to restart after several attempts. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who informed the contact of an unknown recall but did not provide a diagnosis. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V461000(Power Train), but the VIN was not included. No further information was provided. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was 135,000.

My back passenger sliding door buzzes loudly when it unlocks or locks. It just started 3 days ago and I've had the van since early this year. Normal usage, never misused. I take good care of the van.

The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 101,000.

The contact owns a 2015 Dodge Grand Caravan. The contact stated that whenever the passenger’s side sliding door was opened by the fob or from inside the vehicle, there was an abnormally loud clicking sound heard. The contact stated that while inspecting the door, the contact became aware that the door had failed to close securely. The contact released the child safety lock on the door enabling the door to be locked securely; however, the clicking sound remained. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure, and confirmed that the VIN was not under recall or Warranty. The failure mileage was 149,992.

I heard the sound of metal scraping on metal when I applied the brakes. I took it to Boubin Auto Repair and they said they replaced the rear calipers, rotors and pads. They failed to connect the parking brake cable on the right side. The parking brake cable broke later and I took it to Hubbell's Auto Repair and they replaced the parking brake cables. Years later, I once again heard the scraping sound of metal on metal when applying the brakes. This was about 2.5 years after it first happened. The vehicle has about 67,000 miles on it now. I bought it new in 2015. I took it to Hubbell's Auto Repair again and they said the right rear brakes had a piston blown out of the caliper and no pad left on one side. They replaced the rear calipers with non-Mopar (aftermarket) calipers, replaced the rotors and pads. That cost $863.23. Uneven and inefficient braking resulting from failed rear brakes could result in an accident.

The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The contact stated while stopped at a stop light, the vehicle intermittently stalled. The vehicle was able to be restarted. The contact made the dealer aware of the failure; however, the vehicle was not diagnosed. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 80,000.

I drove like regular the transmission was starting to delay in response but nothing to this extreme. I parked it after an evening of m working; Once parked the vehicle will shift through all gears but only Park is engaged and stays engaged even while shifting to R, N, D it only stays parked. This is a safety issue as I can not even get it in neutral to tow and get it looked at or anything. I was not expecting it to not engage ever again so my vehicle is on an angle parked and I cannot gear shit it to N to get it moved and out of the road. Also the sway bar seems to be faulty as well. I think that’s suspension but it rocks back and forth really badly actually while taking on bumps or cracks it’s caused concerns enough that I stopped having my 3 children in it now while driving until an investigation is completed.

The lock on the right side sliding door panel does not latch. The door Manually closes but will not lock when pressing the automated lock/unlock buttons from both the driver and passenger sides and the car remote.

The transmission on this van and pretty much after replacing it the hydraulic lifters are going out. I started to hear a noise and when the guy did my brakes and rotors he left me know that this is a very common issues with the Dodge vans and I feel like Dodge is making these vehicles unsafe as it can cause the engine to just stop and you can be on the highway and as I have kids in the car sometimes. Hydraulic lifters in all years of the dodge caravan causes major issues please have them fix this and they should have to do a recall on these and fix the lifters because they definitely are doing it on these vans. If people are driving and they don’t hear the noise it can be so unsafe.

The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the hydraulic pressure was low and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer for a diagnostic test. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train); however, the VIN was not included in the recall. The failure mileage was approximately 141,000.

I am a paraplegic. I drive an adapted van with hand controls that include a Sure-Grip A600 spinner knob. This is equipment purchased from and installed by my mobility vehicle dealer, and is intended to allow operating the steering wheel with one hand so that the other can operate the throttle and brake, as well as other controls. Today while driving and making a hard turn, the plastic knob pulled off the shaft of the mount, causing me to lose control of the van and have a serious accident. This appears to be a clear case of defective product design as the plastic knob was merely pressed onto the shaft. The shaft and mount for it did not shift or move, but the knob pulled off. There were no features on the shaft to aid in retaining the knob beyond a friction fit.

The contact owns a 2015 Dodge Grand Caravan. The contact stated while his daughter's husband was driving at various speeds, the transmission failed to function as needed, causing the driver to stop several times. There was no warning light illuminated. Additionally, the contact stated that the vehicle stalled, was inoperable, and remained parked in the driveway. The dealer was notified of the failure and charged a diagnostic testing fee. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was unknown.

Was driving home from work and the engine rpms just went up going down a hill. When I got to the bottom of the hill I was slowing down pressed the gas and nothing happened but thr rpms going up. So pulled over and called my buddy to pick me up. No warning lights on the car. It was out of the blue.

Suden oil filter housing leak which lead to oil light eliminating within 8000 miles. Oil pools in engine crevice, hiding leak. Repair shop stated it’s a known Dodge issue seen monthly.

The front passenger headrest deployed for no reason. We had just parked the van and my 13 year old daughter was behind the passenger seat when the headrest deployed and something hit her in the face. We were in no accident nor rear-ended.

The contact owns a 2015 Dodge Grand Caravan mobility vehicle. The contact stated that while driving at an undisclosed speed, the driver's side rear wheel air bag was deployed. The vehicle was driven to the contact's residence. The contact stated that the vehicle had been converted into a mobility vehicle by Compacity Trucks. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and unofficially agreed to cover the cost of the repair. The failure mileage was approximately 95,000.

The contact owns a 2015 Dodge Grand Caravan. The contact stated that the passenger’s side rear sliding door latch seized in the unlock position. The contact stated that the door latch was inoperable and failed to lock as needed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 85,000.

When driving the vehicle shifted to N and then back to D automatically. Shuddering sometimes. Took the vehicle at dealer and they mentioned transmission is and an issue and will need torque converter.Code P0740 and check engine light illuminated after this.

The contact owns a 2015 Dodge Grand Caravan. The contact stated that while his niece was driving 35 MPH, the vehicle briefly shifted into neutral before shifting back into drive independently. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not diagnosed or repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 16V461000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 104,000.

The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was taken to an independent mechanic, who replaced the thermostat and spark plugs; however, the check engine warning light illuminated. The manufacturer was made aware of the failure. The failure mileage was approximately 153,000.

I was driving in normal conditions , the drivers headrest deployed with no collision , the headrest hit me in the back of my head

The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving 40 MPH, there was a humming sound coming from the vehicle. There was no warning light illuminated. The contact stated that the vehicle failed to accelerate. The contact pulled over, turned off the vehicle and waited for the vehicle to cool down. The contact restarted the vehicle and drove to an independent mechanic. The independent mechanic diagnosed the vehicle and stated that the transmission needed to be replaced. The dealer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in the recall. The failure mileage was 86,000.

My Van would start shift in to hear but not go forward (or backwards), there is a high pitched whine not normal for the car. There are recalls on other 2015 vans for the transmission oil pump. Which is exactly what’s wrong with my van.

The driver’s side rear sliding door does not work properly. There is a loud buzzing noise when the car is in motion and the door does not open all of the time. Now, passengers are forced to get out of the vehicle on the passenger side.

The active head restraint deployed on it's own. I was stopped at a light and the headrest slammed into the back of my head. I was alone in the vehicle, and nothing struck the seat or my vehicle. Upon inspection, the plastic clips that hold the metal bar in place have broken. It caused a headache and neck pain, as it jarred me unexpectedly. This affected my safety, and had I been moving at the time it could have caused an accident, putting others at risk as well. I called the dealer I purchased the vehicle from and was quoted over $600 for the part (replacement headrest) and labor, but have not taken it in for them to inspect it. There were no claims filed, so no inspections have occurred. There were no warnings, neither lights or messages, or any other problems with any part of the driver's seat. It just exploded.

Middle electronic sliding doors will not open electronically and there is no way to open these doors during an emergency - trapping the middle occupants inside without a way to escape.

The driver side automatic headrest randomly deployed while we were driving down the highway. Thankfully the driver was leaning forward and did not receive the full force of the blow. It appears the plastic brackets inside are shattered. I called our dealer, their response was basically tough luck. I am trying to find a non-AHD replacement headrest as our teenage son drives this van and unexpected deployment can lead to concussion, cause accidents, etc. If Dodge is aware of the issue, why has no recall been issued?

Transmission pump failure on a recalled & replaced pump! Almost caused a wreck please place a new recall

The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle stalled and inadvertently lost motive power; however, no warning lights were illuminated. The vehicle was restarted and was driven to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle has not been repaired. The contact stated that the failure was like the failure listed in NHTSA Campaign Number: 16V461000 (Power Train). The manufacturer was not made aware of the failure. The failure mileage was approximately 112,000.

Loss of forward motion. Engine revs but no forward motion or surges then looses forward motion.

There are multiple whirring and clicking noises in the walls of the cargo area, mostly in passenger side. This happens when I lock/unlock the auto, and close the doors. I also hear what sounds like a moan coming from the dash, at least 2-3 times after I've closed and locked it, from the inside. I just purchased it used, with around 98k miles on it.