2019 Dodge Grand Caravan Complaint Log

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while attempting to park the vehicle, the front passenger’s side headrest deployed and detached. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the headrest was not replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.

Transmission pump failure. Same issue as previously recalled models from 2013-2017. Transmission failed while driving. Vehicle will no longer shift. Vehicle is maintained properly and up to date on all other repairs/maintenance. Code pulled at mechanic is P1790. No response from Dodge. Any interaction is either ended by their representative disconnecting or rerouting me to a department that has no clue what to do.

I was driving down the road at about 40 MPH when the transmission suddenly went out, posing a safety risk to not only myself, but other drivers on the road. It went out of gear, wouldn't go back in, and luckily enough, I was on a town road and not a highway. I had my vehicle towed and a transmission repair shop confirmed the entire transmission was completely blown out, which is ridiculous for a 5-year-old vehicle. Despite having over 150,000 miles, this still shouldn't be an issue. Besides the obvious safety risks, I'm now left with an over $5,000 repair bill.

Drivers side passenger sliding rear door is stuck in the locked position and will not open. I believe the door actuator is froze in the locked position. A disabled person who was riding in that seat was unable to get out the vehicle on his own. He had to be moved to the other side and exit the working door. Had there been an emergency, we would have lost a lot of valuable time. I have an appointment with dodge for an inspection. Google searches find many people have this same issue.

While driving car, airbag indicator goes on and off multiple times during drive.

Number 2 cylinder is misfiring for 3 months. Have changed spark plugs an wires with the coils twice an does not fix the problem. Have 93000 miles.was told its a head issue with dodge on this motor.

Transmission went out

The back seats still rattle .. if it was already repaired ... has apparently broken loose again

Driver side rear door is stuck in the lock position and will not unlock with the manual button on the front doors, key fob, or the button on the door itself. So, it is therefore stuck in that position.

Driver side passenger door is stuck in locked position. Cannot manually open door. This is a huge safety risk as all rear passengers must exist passenger side rear door. I am learning that this is a very common safety issues with these vehicles and Dodge will not do anything about it. Extremely unacceptable that they will not fix it. Simply profits over people.

Driver side seat. AHR deployed without impact. Plastic piece holding retaining pin snapped

I had the check engine light on for an unknown amount of time, as the initially lookover of the vehicle with the dealership advised it was a gascap sensor. However, they did attempt to fix by changing the sparkplugs when it was inspected June 2024 which didn't correct the issue. Since then, it has been looked at by 2 mechanic shops due to the following problem. When I drive at 40+ mph, the car starts shaking violently. When ran with diagnostic/ testing the engine, it was found that Cylinder 2 keeps misfiring/ has a pressure issue, even after replacing the spark plugs and the fuel injector. Even after replacing those components, the cylinder misfire , lowered compression, and the shaking while driving all still persisted. They suggested fixing the issue with replacing the entire engine and avoiding driving until then, as driving it could potentially cause the engine to stop working while driving/ cause an accident. The dealership advised the engine issue would fall under the powertrain. It is available for review, as I have avoided driving it since, due to worries that the car will either stop working while I drive it, or the engine could result in an accident.

Driver side passenger sliding door DOES NOT OPEN. It is not unlocking, stays in lock position. Completely unable to open the door without breaking it. HUGE safety issue with having kids being stuck in the car and not able to order the door. Seen numerous people having same issue with the latching system. No warning was given on the door not being able to work.

Rear sliding door actuators prematurely fails causing loud noises and door to not operate properly. This makes it unsafe to drive with children in the vehicle. Dodge refuses to reimburse extended warranty claim.

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while the vehicle was parked, there was an abnormally strong fuel odor detected. The contact stated that fuel was leaking from the fuel tank onto the ground. The vehicle was towed to the dealer, where the fuel tank and fuel pump assembly were replaced. The contact related the failure to NHTSA Campaign Number: 20V278000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was 24,447.

I do not know the "cause" other than what would be a manufacture defect. The seat straps at the hip location are fraying. The seat was purchased in 2023, my daughter doesn't even use it consecutively.

The door locks and right passenger sliding door has failed and continues to do so on my vehicle.There is a buzzing sound when the doors lock and although the locks go down ,the right passenger sliding door is not really locked. on at least 2 separate occasions my 4 year old grandson was able to open the door while the vehicle was in gear and moving at speed. Another occasion I was at a red light and a person was able to open the right passenger sliding door, the alarm went off and scared him and truthfully me too ,the left passenger sliding door doesn't have this problem. Because of this I am aware now if any of my doors lock ,although the buttons go down.

I put my 18 month old into the van and closed the door with no issue using the button above the front center console. We drove to the elementary school to pick up my daughter and back. The car stayed on the entire time, and the trip there and back took about 20 minutes. When we returned I pressed both buttons for both sliding doors, and only the right side opened. When I went to open the door manually it wouldn’t budge. When I tried to move the lock manually to unlocked it felt as if there was something preventing it from moving all the way to unlocked. I googled the issue and discovered that this is a common problem and that the lock actuator needs to be replaced. A costly and time consuming repair is necessary, but what is worse is the safety issue. It’s not unheard of for cars to be hit, ind tipped over to one side. If that door was the only side that was accessible it could pose a significant safety risk to anyone in the back seat as it is completely jammed and cannot even be manually opened. Upon researching the issue further, it appears earlier models had a recall due to this door issue, but later models are not covered for this recall.

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving at approximately 10 MPH, the seat belt warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 105,535.

The door lock actuator on the driver's side sliding door seized causing the door to be completely inoperable. The inability to open the rear door is a huge safety concern when transporting children as they can not be easily removed from the vehicle in an emergency.

P1790,P0868,P083B, P0736, P0733 codes. Transmission went bad. See attached invoice for more details.

The contact owns a 2019 Dodge Grand Caravan. The contact stated on one occasion while driving approximately 35 MPH, the second-row passenger’s seat folded onto the contact's nine-year-old son. The child sustained neck soreness. Medical attention was not provided. On another occasion, while the vehicle was turned off, the second-row passenger seat folded inadvertently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage 75,000.

While car is in drive, side electric doors try and open on their own. Vehicle tells you this action cannot be completed until car is in park. When placing car in park, the passenger sliding door automatically opens. Battery is being drained and while car is off, front control panel is clicking intermittently and the cluster dials are moving, drawing power.

The driver side sliding door locking mechanism is locked and will not open using the button or manually. Therefore, that door will not open at all. If that passenger needed to escape the vehicle quickly it would not be possible. It also makes repairing the mechanism more difficult and the cost for these repairs at a dealer are very prohibitive. It appears that this is an ongoing issue with Dodge Grand Caravans and like models and seems like an unsafe planned obsolescence of the parts that are supposed to be make this vehicle safer. No codes are registering on the dashboard.

.The contact owned a 2019 Dodge Grand Caravan SXT. The contact stated the driver-side sliding door would not open manually or when utilizing the remote. No warning lights illuminated. The vehicle was not repaired. The contact referenced the vehicle's manufacturer recall (X98) as a possible solution, however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 72,000.

While driving car changed gears Into neutral. Gear shift in park but it showed it was still in reverse.power door would not open while dash showed in reverse.

Drove it one day and it was fine, then next day I went on my lunch break and it lost power, I pull in a parking lot put it park then tried to pull it in reverse and it would only go into neutral. After a couple times it have went into reverse but found out the transmission has to be replaced. Only 110,000 miles.

My 2019 Dodge Grand Caravan GT driver side sliding door is jammed shut and locked. I took it to 2 dealerships near me and both want almost $1000 per door to fix. The actuator is out and they said the loud noise when opening and closing the passenger side sliding door is a sign that door is also about to go out. My VIN doesn’t fall into the recalls. This seems like it is a hazard. If both doors indeed get stuck then how do you get car seats in and out? Isn’t it dangerous if other kids have to climb in and out the front doors? I’m so confused how my van isn’t a recall when it will be dang near impossible to move car seats and kids through front doors or even moving 3rd row to get in and out and put back up for it to be sat in. What do you do in event of a crash or heaven forbid a fire if you can get kids out? Please help! This has been going on since March 2024. I have been submitting this issue since I was told cost and was also told the noise the current working door is making is a sign that it also will quit working soon. What else can I do to get this issue fixed. I say this is a manufacturing issue and is highly dangerous.

My 2019 Dodge Grand Caravan GT driver side sliding door is jammed shut and locked. I took it to 2 dealerships near me and both want almost $1000 per door to fix. The actuator is out and they said the loud noise when opening and closing the passenger side sliding door is a sign that door is also about to go out. My VIN doesn’t fall into the recalls. This seems like it is a hazard. If both doors indeed get stuck then how do you get car seats in and out? Isn’t it dangerous if other kids have to climb in and out the front doors? I’m so confused how this isn’t a recall when it will be dang near impossible to move car seats and kids through front doors or even moving 3rd row to get in and out and put back up for it to be sat in. What do you do in event of a crash if you can get kids out? Please help! This has been going on since March 2024.

My 2019 Dodge Grand Caravan GT driver side sliding door is jammed shut and locked. I took it to 2 dealerships near me and both want almost $1000 per door to fix. The actuator is out and they said the loud noise when opening and closing the passenger side sliding door is a sign that door is also about to go out. My VIN doesn’t fall into the recalls. This seems like it is a hazard. If both doors indeed get stuck then how do you get car seats in and out? Isn’t it dangerous if other kids have to climb in and out the front doors? I’m so confused how this isn’t a recall when it will be dang near impossible to move car seats and kids through front doors or even moving 3rd row to get in and out and put back up for it to be sat in. What do you do in event of a crash if you can get kids out? Please help! This has been going on since March 2024. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The driver's side sliding door will not unlock or open. It was working previously without any problems and now it will no longer open remotely or manually. This is very unsafe for my passengers since they would be trapped inside the vehicle in an emergency or accident situation. I am aware of this being an ongoing problem with the Dodge Caravan Lock Actuator and that a recall was issued for 2015-2017 models. This recall needs to be expanded to include all years from 2018-2020 as it is the same faulty Lock Actuator problem. There is also a class action lawsuit regarding the faulty Lock Actuators. Please put pressure on FCA US, LLC to expand the recall and fix all of their faulty Lock Actuators. Thank you.

May 30, 2024 To whom it may concern: This is to report a very serious matter on the 2019 Dodge Grand Caravan. The vehicle vehicle has an issue with the transmission. It shifts very rough. To make it worse, when driving on bad traffic, the minivan gets stuck on one gear after several stops and goes, the transmission seems to overheating and gets stuck on one gear.

My 2019 Dodge Grand Caravan GT driver side sliding door is jammed shut and locked. I took it to 2 dealerships near me and both want almost $1000 per door to fix. The actuator is out and they said the loud noise when opening and closing the passenger side sliding door is a sign that door is also about to go out. My VIN doesn’t fall into the recalls. This seems like it is a hazard. If both doors indeed get stuck then how do you get car seats in and out? Isn’t it dangerous if other kids have to climb in and out the front doors? I’m so confused how this isn’t a recall when it will be dang near impossible to move car seats and kids through front doors or even moving 3rd row to get in and out and put back up for it to be sat in. What do you do in event of a crash if you can get kids out? Please help!

The contact owns a 2019 Dodge Grand Caravan. The contact stated that the check engine warning light was illuminated. The vehicle was idling rough with low compression in cylinder #2, there was a misfire, and the cylinder head needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 105,000. The VIN was not available.

My check engine light came on in November 2023 and the code was a cylinder 2 misfire, so I had new spark plugs, ignition coil, and intake gaskets put in. About 2 days later, my check engine light came back on. I went back to the shop and was told it could be a number of things, but was not provided any set explanation. I then noticed that they engine light will turn off randomly, but then come right back on, so I thought it might be a wiring issue. I took my vehicle to my mechanic for diagnostic, due to my check engine light still being on after having the spark plugs, ignition coil, and intake gaskets replaced within the last 6 months. My mechanic said that my vehicle needs a new cylinder head, and that he has seen this same issue with several other Dodge Grand Caravans, and that another vehicle with the same parts was recalled for the same problem.

10/2020 - Bought this van at Findlay Honda in Henderson, relied upon Carfax report provided by the dealer that No Manufacture Recalls Reported to Carfax. Vehicle Qualifies for the Carfax Buyback Program. [XXX] - @ around 1am I was driving at [XXX] towards [XXX] when the van lose power and was forced to parked near a safety zone. Waited out for an hour and was able to arrived home safely. 02/24/24 - Called Findlay Honda about the incident but was told it was not covered by an extended warranty. Was told to call Towbin Dodge Henderson. The van was towed by Agero Towing to Towbin Dodge for diagnosis. 02/29/24 - Towbin Dodge Henderson confirmed that the Automatic Transmission failed and must be replaced and fix for $8,100+ coz it's no longer covered by a manufacturer's warranty for driving 60,298 miles. The vehicle was not inspected by the manufacturer, police, insurance representatives. [XXX] - I noticed a dashboard warning to change oil so I went to a mechanic friend for change oil that day. Went back to mechanic on 02/21/24 because the warning for change oil still popping up. Ask to check the transmission oil and showed me the oil level is proper and color is red. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Dodge Grand Caravan. The contact stated that the driver's side sliding door failed to open. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the door actuator had failed. The mechanic replaced the door actuator; however, the failure recurred. The vehicle was not repaired. The dealer was not notified of the failure. The contact later received an Extended Warranty letter related to the failure. The manufacturer was contacted and informed the contact that the vehicle was not covered due to the mileage. The failure mileage was approximately 94,000.

Driver back sliding door makes buzzing noise when door lacks or unlocks. It will do it also going down road.

My wife parked the van in our church parking lot. Turned it off and locked the doors like normal. Came out two hours later to see the front windows covered in smoke and the. Hitting the unlock button on the key fob opened the door to find the driver seat melted, center console, right half of steering wheel, driver window visor and roof melted and burnt. The fire of damage was only in that area the rest of the car has heat damage and smoke damage. But from under the driver seat and up completely melted away. This just happened today Feb 4, working though USAA insurance company to figure out the way forward.

My 2019 Dodge Grand Caravan GT driver side sliding door is jammed shut and locked. I took it to 2 dealerships near me and both want almost $1000 per door to fix. The actuator is out and they said the loud noise when opening and closing the passenger side sliding door is a sign that door is also about to go out. My VIN doesn’t fall into the recalls. This seems like it is a hazard. If both doors indeed get stuck then how do you get car seats in and out? Isn’t it dangerous if other kids have to climb in and out the front doors? I’m so confused how this isn’t a recall when it will be dang near impossible to move car seats and kids through front doors or even moving 3rd row to get in and out and put back up for it to be sat in. What do you do in event of a crash if you can get kids out? Please help! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The left front driver's power seat got stuck forward. After the seat got stuck forward, then it couldn't be moved backwards, up or down, nor can the seat be reclined forward or backwards, so it's very difficult for me to drive the car. If I were any taller than [XXX] , I would not be able to get into the front seat, and I definitely would not be able to drive it either. When I have to shift the gears back & forth between the brake pedal and the gas pedal, it hurts my Surgical leg (I had a total hip replacement nearly 6 months ago), since I have to use my right foot, causing pain to shoot all the way up my leg to my hip, and it's been hurting my back, as well. In the attached photo, it shows how far up the seat is in relation to where the steering wheel is located. I have also attached the Owner's Manual. The relevant pages regarding the front driver's power seat are between 46 & 48. When you go on YouTube, it shows that a large # of people have had this same issue. We all have came to similar conclusions: 1) Did a fuse blow? 2) Is there a short in the System? And 3) Did the Power Seat Motor stop working? Yes! But, why did it stop working? There seems to be a Manufacturing Flaw. Otherwise, this many vans would not be experiencing the same exact issue. I had the seat looked at by 210 Family Auto Mechanic. Nothing was blocking the seat underneath. The seat is not off track. And, the Power Seat Switch is still working!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Dodge Grand Caravan. The contact stated while driving at approximately 40 MPH, while the brake pedal was depressed the vehicle violently shuddered and stalled. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the torque converter and spark plugs needed to be replaced, and the vehicle needed a software update. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

My engine light came on reading stated #2 misfire. I have had spark plugs, wires, coil boot intake gaskets replaced. Now #2 misfire is reading a permanent code. I need to know why this is not a recall on my van there are reports of thousands of Dodges having this happen and has become quite costly for me. I'm afraid to drive the vehicle because it could apparently cause my valves to crack and cost a large amount of money to repair I'm [XXX] very sickly, I also still make payments on the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

the vehicle has a permanent cylinder 2 misfire. the misfire has at times produced an unexpected change in the vehicle's acceleration which could be dangerous in certain traffic conditions. The vehicle has been inspected by an independent service center who determined that the source of the misfire is either a mechanical component inside the engine or part of the valve train. I have been told that this issue could result in sudden engine lockup during operation.

I was trying to roll the 3rd row seats in my van into the storage area, when trying to get the headrest to be in a lower position (in order to stow) the headrest snapped forward quickly and hit my niece in the face. She was inside the vehicle trying to put the 3rd row seats down. Thankfully her nose is not broke, but she hurt it pretty bad. There is no warning that this could happen and I think it is a safety issue.

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The contact stated that the vehicle lost automotive power before the vehicle stalled. The vehicle was towed to an independent mechanic who diagnosed that the transmission was faulty and needed to be replaced. The transmission was replaced, and the vehicle was repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 260,000.

On 2019 Dodge Grand Caravan the side sliding door does not lock. When van is locked, the side sliding door can be opened from the outside (similar issue was reported on 2016 models) while van is supposedly locked. Safety and theft problem.

The engine on my 2019 Dodge Grand Caravan is skipping, running rough, and is unreliable. This is a safety issue due to the improper operation of the engine when pulling out into busy roadways. The check engine light is on. Auto technician found Diagnostic trouble code (DTC) P0302 “Cylinder #2 Misfire Detected.” The technician replaced the necessary components to repair this fault code and cleared the DTC from the ECM. The check engine light continues to come on with an active Diagnostic trouble code (DTC) P0302. Engine continues to misfire, skip, and is unreliable. A quick google search will show that there are thousands of people with the same exact issue. This is a manufacture defect and a safety concern. Pulling out into a busy roadway with this unresolved vehicle issue could potentially cause injury to myself, my wife, or my four children. Furthermore, any accident or injury to customers that purchased this product believing it to be a safe vehicle for their family would be negligence on Chrysler’s part because this issue has been known. This is wording straight from the manufacturer’s sales brochure, “For more than three decades, Grand Caravan has been the go-to vehicle for parents, weekend warriors and small business owners.” “Simply put, no other vehicle holds the confidence of families, their hobbies and their livelihoods with as much ease. In our opinion, nothing tops this original. Take control of any situation with the power that comes from 283 horsepower”. This was marketed and sold as the “go-to vehicle for parents”. I would think that this go-to vehicle would be safer. Simply put, Chrysler claims that “no other vehicle holds the confidence of families, their hobbies and their livelihoods with as much ease” I can tell you when I pull out into a busy intersection or highway and I fell this vehicle skipping and hesitating, it doesn’t give me very much “ease” or “confidence”.

Sliding passenger door does not lock. If the car is locked and someone opens that door, the alarm goes off.

On my 2019 dodge grand caravan the sliding door, drivers side, became locked and would not open at all. Now I’m stuck with being unable to roll that window down without it malfunctioning completely open and shut. Then the passenger side door became stuck/locked and will not open.