2019 Dodge Grand Caravan Complaint Log

The contact's daughter owns a 2019 Dodge Grand Caravan. The contact stated that while her daughter was driving at an undisclosed speed, the transmission was slipping and made abnormal grinding sounds. There was no warning light illuminated. The driver pulled over and had the vehicle towed to the residence. The vehicle was later towed to an independent mechanic, who discovered that there was no transmission fluid inside the transmission. The mechanic replaced the transmission. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was 120,211.

The contact's husband owns a 2019 Dodge Grand Caravan. The contact stated that while her husband was driving at 20 MPH, the front, passenger side headrest deployed without warning. The contact, who was an occupant in the front, passenger seat, was hit in the neck by the headrest. The force of the deployment propelled the contact forward as she was secured by her seatbelt. The contact suffered pain in her neck and went to an urgent care facility the next day for treatment. The facility took an X-ray of her cervical spine and advised to make an appointment with her primary care doctor. The primary care doctor scheduled the contact for a CT scan of her brain and an MRI of her cervical spine. The tests showed damage to the contact's spine, and the contact was referred to an orthopedic physician for additional care. The dealer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure, and the contact was given a case number. The vehicle was not repaired. The failure mileage was approximately 137,600.

The contact owns a 2019 Dodge Grand Caravan. The contact stated that she had stopped the vehicle on the street on a slight incline with the front of the vehicle pointed up the incline and had shifted to park (P). The contact stated that she was not sure if she engaged the parking brake. The contact stated that she thought she had left the keys in the ignition, but had not heard a key warning chime when she exited. The contact stated that she had stepped away from the vehicle and almost immediately, it started to roll backwards. The contact stated that she ran after the vehicle. The contact had left the driver's side window down and was able to jump into the vehicle. The contact stated she attempted to shift the vehicle to park (P), but could not reach the shift lever. The contact tried to open the door, but it was locked, and she lost her balance; the top half of her body was in the vehicle, and she was balanced on her stomach in the window. The contact fell onto the roadway. The contact stated that she watched the vehicle roll down the road, and it veered to the left into a residence's front yard, where it came to a stop. The contact stated that she was able to drive the vehicle off the person's yard and drove herself to an urgent care facility. The contact stated that she had broken her left ankle and had a contusion on the back of her head. The contact stated she had scrapes on her right ankle and pain in her right shoulder. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 97,000.

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving 55 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning lights were illuminated. The vehicle was coasted to the shoulder of the roadway. The vehicle was then coasted into a nearby parking lot. While coasting into the parking lot, the vehicle jerked and bucked abnormally. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the transmission was replaced by the dealer three times within 107,000 miles. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under warranty. The failure mileage was approximately 59,000.

the sliding doors and sometimed the trunk door on this van unlocl and szlf open randomly. I took it to a mechanic and they said that it is the actuator failing. Dodge knows that this is a problem and extended the warranty, but the dealership in south audtin is difficult to work with. THIS JUSTIFIED A FULL RECALL BECAUSE THE DOORS COULD JUST SELF OPEN WHENEVER AND SOMEONE COULD FLY OUT OF THE VAN

I went into the Dodge place for my routine oil change on 2/3/26. While waiting, it was discovered by a technician that I had a very bad oil leak. This is very alarming to me. One reason is, there were no signs that I had an oil leak. A few examples: my oil sensor light did not come on, no oil spots recognized on concrete, or no smell of possible oil burning. The Dodge automotive technician determined the cause to be my engine oil cooler. Engine oil leaked all over everything under the housing (can provide a video). Another reason this alarms me is that this particular part is not covered under my warranty. This is expensive to have repaired. Lastly, the technician stated to us that there are over 30,000 or more vehicles from the Chrysler/Dodge Corporation with this same part that people are having to have replaced, and in some cases, replace multiple times. In conclusion, this cheaply made part should be a recall in all of these vehicles. The engine oil cooler should be made of metal material.

We purchased our 2019 Dodge Caravan July 31, 2022. We really like this Caravan and find it quite comfortable on long drives. Our transmission had a problem at 86,000 miles with a catastrophic transmission failure and we had the vehicle towed back to where it came from at IG Burton in Milford. Your repair shop replaced the old transmission with an OEM remanufactured transmission and provided a Three Year Mopar Warranty on Work order DTCS818344 Jan 21, 2024. It worked well for the next 26,000 miles. February 4, 2026 we experienced a problem after we made a right hand turn off Highway 404 onto Route 309. The transmission started racing and slowed down and it ran into limp mode. We brought it home 5 miles and got it into our driveway. We shifted it to neutral and then back to drive and it made a loud clunk noise and the whole car shook. The same thing happened in reverse when we pulled the car around to aim it out for the tow truck driver and at that point we turned the car off. When decided to try restarting it, the powertrain sounded normal. It shifted correctly, no problems and it was the same thing when the tow truck driver put it on his towing rig. The vehicle was towed to Fred Frederick Chrysler thinking it was a repeated transmission failure. The vehicle sat for two months and it was driven for 125mi and the mechanic said it could not repeat the same code it showed upon arrival. The initial code found was DTC PO755 2-4 solenoid circuit stored and not active. They released it to us on Thursday March 20, 2026. The put it in writing they could not find anything wrong with it. Tested the car for 125mi claimed could not duplicate the DTC. They did say hard shifting may occur when the vehicle is cold and fluids are not warmed up and this issue won’t occur when it’s hot; What? Transmission was already well warmed up leaving DE home to our MD home. Millsboro Preston Hyundai car code C212A system voltage below threshold.

I purchased this van from a used car lot in December of 2025. After driving it for a little over 2 weeks the check engine light came on. My mechanic did a computer check on it and it showed that the transmission is bad. Apparently, through much investigation work on my part, the warranty I paid for on the vehicle is “void” because the dealer that I purchased it from was well aware that it needed a transmission! They reset the computer according to what I was able to find out, and then sold it to me. It’s a 2019 model and for the transmission to be in need of replacement already, I’m questioning why! I’m surprised that no other owners have evidently had this issue. Please let me know if there have been other owners that have experienced transmission issues in this van. Thank You

My family and I were getting ready to leave the house and the passenger sliding door stopped working and is stuck in the locked position.

The sliding door lock actuator froze there was an extended warranty on them for 10 years or 100,000 miles. Mine went out at 129,000

I went to lower the 2 bucket seats to load an item on the van and the seats won’t go down to stow.

2019 dodge caravan, have taken in for every oil change, we used manual to take in with mileage milestones, recently had tires on and a good look over before going on vacation. Transmission randomly failed us on freeway with 4 young children leaving us stranded.

The back up camera is inverted. It shows perfect on the screen. Just inverted. There is a known recall for other 2019 dodge vehicles for the same issue. NHTSA 25E052. How is the grand caravan not included in this. They are having the exact same issues.

09/26/2024 Transmission had to be replaced at 47,000 miles. Without warning, the van began lurching forward at a stop light almost causing a collision and then completely stalled having to be towed to the shop. Luckily, I bought a service plan and only had to pay $100, but the parts list was $6,000+. Sliding rear doors have the electric assist option. On several occasions myself and my children have nearly been closed in the door as it malfunctions and randomly starts closing. Once I was getting my child out of the car seat when the door began closing on me, it did not stop closing as it met the resistance of my body. I have not had this issue serviced, as it is very intermittent. 10/28/2025 My driver's side headrest exploded. Thankfully no one was injured and I wasn't driving at the time. This could have caused a really dangerous situation had the vehicle been in motion. I was in the parking lot with nothing touching the headrest. Looking at the headrest there are jagged pieces of plastic that just crumbled to bits. Upon further investigation, this is a known issue with this type of vehicle, but it's not a recall. 70,000 miles. I'm waiting to see what the bill for this repair will be, but I'm concerned it is going to be replaced with the same malfunctioning equipment and I may not be so lucky next time this happens.

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the front passenger's side headrest unexpectedly detached. The vehicle was taken to the dealer, where it was diagnosed that the passenger seat headrest restraint had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 121,249.

So i purchased this van Oct 7.2025. From the day i took it. The doors and trunk going crazy openning on its own. Placing my kids and pets in danger. Alarm going off going crazy and locking our family in the van. Took up to 30 mins to get in and out. I had safe 2019 van soors werent electric never had this issue. Van just stopped in the middle of highway. I was almost hit by semi truck? I was so scared. I went into safeway. Last week. I came out all doors .trunk were open alarm .screamming. my dog was no where to be found. Thank God he had hid under the seat he was freaking out. Im so scared and nervous for our safety. Dealer showed me car faxx. I dont believe they knew about this. Claims it only happens with me but I do not velieve that. From the moment i took it. Wasnt working properly. Now asking me to pay for repairs i will never buy a used car ever again.

THE CAMERA FOR REVERSE IS NOT GOOD. IT DELAYS TO COME ON, AND SEVERAL TIMES, THE CAMERA COMES UPSIDE DOWN.

Engine loss of power, failure to accelerate, sudden forward lurch when stopped, Check engine light diagnosed by dealership and independent shop as Cylinder 2 failure. Purchased from Carvana 11/2024 with just over 70,000 miles on it. Currently has about 77,000. Cylinder head is currently being replaced at a cost of $6,500.00

Passenger side sliding door is stuck in the locked position. Nothing I do will unlock it. The lock doesn't respond to any buttons either on the key fob or on the overhead panel. Also cannot be unlocked manually. It is my belief that this is a serious safety issue for rear passengers.

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving approximately 70 MPH, there was an abnormal grinding sound coming from the driver’s side rear. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and it was determined that the rear brake caliper had blown out. The vehicle was not repaired. The contact linked the failure to NHTSA Campaign Number: 18V523000 (Service Brakes, Hydraulic). The manufacturer was contacted and confirmed that there was no recall coverage for the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

At 99500 the transmission went Kaputt! Repair man says metal shavings obstructed flow of fluid, through the filter, into the transmission, not allowing for running the car forward or backward. Very dangerous as we were driving down a highway when it just stopped working. Vehicle is only 6 years old. Why would this happen so soon?

Recently while leaving home my van started to make a type of noise. I cant quite describe it as it wasn't very whistling or clicking it was just an abnormal sound that it had not been making and I could hear it more when turning my wheel to the left. It started to jump while I drove. Like it was fine then would just jolt forward. When putting it in park I noticed that it wasn't making noise in the neutral position. But then when I was going to drive again it did not want to go forward. And at the first few tries I was able to reverse it. It did not want to accelerate and when I tried it would make a revving noise like if I was trying to race. I reversed and parked and my husband put some transmission fluid thinking that was the problem. The noise stopped and I was able to drive it briefly without the issues but then as I got further if started again and I had to get back home. It completely stopped accelerating and my husband and son had to push it. And once it got some speed j was able to accelerate just a little enough to drive it home. At home it stalled on me again and I was stuck in the middle of the street trying to reverse. Thats when my husband and son got back to push. It was a very scary situation as I had all my little children with me. And not only that it was so hot and we got stuck in the heat with the vehicle stalling. Now we had a mechanic look at if and they say it's the transmission. So I of course googled transmission problems to find there have been other issues with transmission in the 2019 models but mine wasn't part of the recall according to the Vin #. Please look into this further as these vehicles should not be on the roads stalling out at random. Which had also happened to me previously but I did not think transmission at the time. And that time was even more terrifying I was getting onto the highway from the access road and it stalled right there.

2019 Dodge Van GT when driving in about 2/3 gears(automatic trans.) was slipping and hesitating around August 2025. In July 2025 I decided to have the trans. Fluid and filter exchanged. The dealership was said it was on the schedule for it to be done. After that is when the problem started. Took back to dealership and they ran some tests and noticed the problem. The tech told me to drive it for a while that could be that the transmission needed to get use to the new fluid. It started getting worse. I took it to a transmission shop. They said the fluid was burnt and they needed to open the transmission to look closer. $1500 to check. They said they found issues. Total cost to repair/rebuild would be $6700. I thought it was a lot but it’s my main vehicle and needed it. The van has 92k miles and the transmission should not go out that soon. I’m filing a complaint because I believe the transmission should last longer than it did.

2019 Dodge Grand Caravan driver side seat restraint blow up while vehicle was on driveway and nodody inside. This was noticed next day 8/19/2025. This recall was effective for same vehicles year 2011 - 2018. The same head restraint is all Grand Caravan models 2019 - 2020. I want also years 2019 and 2020 Grand Caravan models included in recall. If this had happened while on driving the consequences might have been bad.

Transmission had a complete failure on July 24, 2025. There were no warning signs it was operating fine until that moment. Odometer 86,948. Had van towed to my mechanics shop where he diagnosed the problem. A new factory trans was ordered and installed at a cost of $6,316.23.

My wife drove to and from a doctor's appointment. When she went to leave the vehicle did a hard jolt and would not drive anymore. There was no indication or prior warning lights about the transmission. Had it towed to a shop. Did my research and between 2016 -2018 there was a known issue with power trains on the Dodge Grand Caravan.

I have the oil changed regularly and keep all records and receipts. I've had the coolant and transmission fluid flushed, the thermostat changed twice, the coolant temperature sensor changed, the oil cooler changed and i checkmy transmission fluid regularly. My van was over heating frequently and no one could figure out why. I changed the coolant our and the temp. Sensor. It doesn't overheat now, but the heater quit working the day it was changed out. It hard shifts from 40 mph and up. Transmission fluid is good. I reset the power module by unhooking the battery for an hour. Still hard shifts . Scanner doesn't bring up any codes. 98,800 miles on it. Back sliding doors won't lock and tire sensor and radio dont work. What can I do? I cant afford a new transmission. The van was bought 2020 and for $19,000. I'm broke.

Left sliding door latch is stuck in lock position. In case of emergency passengers (2 daughters) would be trapped inside. There is currently a class action lawsuit for previous models but it was only settled for 2017 and 2018 models. I was given a quote of $2000 from a dodge dealer to fix the issue when it is a clearly known faulty design/part.

Driving on expressway with cruise control engaged, approx 76 mph. Cruise control would not disengage by braking, canceling or turning off system. I was able to brake with the cruise fighting to accelerate the vehicle. The brakes were smoking and smelled burning during the incident. Drove approx 1/4 - 1/2 mile braking like this in order to safely get over to the right lane and exit the expressway. I did not try to use neutral because I needed the power to keep speed to safely change lanes in heavy traffice to get out of the middle lane on expressway. Was able to shift to park and turn car off. When restarted to tow vehicle the cruise system was still engaged but it was only put in neutral (not drive) to get vehicle on the tow truck. Towed to dealership. No report back yet from dealership. So terrifying!!!

2ND CYLINDER HEAD AND EXAUST VALVUE PART # R3602014AA INTAKE MANIFOLD PART #5184199AF DEFECTIVE OIL FILTER HOUSING ADAPTOR PARTS DEFECTIVE: 68228480AA

Drivers side sliding door lock started to make some noise occasionally and shortly after the door locked shut and will not and can not be opened manually or with the buttons. A few days afterwards the passenger door has started to make this same buzzing noise and we fear it will lock itself also like the drivers side not bing able to open with the buttons or manually. I know this is a major safety issue and should be addressed by not only myself, but the manufacturer. I have read this being a common issue among many dodge caravans and I feel actions should be taken place to correct this issue to the tune of at the very least, when there is a malfunction that the door should be able to be opened and closed manually. I contacted my local authorized dodge dealership and they told me extended warranty for this issue is for 10yrs/100,000 miles.

The sliding door actuator to the driver's side is locked shut and this causes a large safety concern for my children in the back seat. If there was a car accident and this door is locked shut and unable to open it could be the difference between life and death for my children.

The contact owns a 2019 Dodge Grand Caravan. The contact stated while driving from a complete stop, the vehicle made an abnormal sound, hesitated while responding, and the transmission shifted hard. The contact stated that the failure recurred while driving at various speeds, and the vehicle felt like it was going to stall. The contact stated that while coming to a complete stop, the vehicle jerked, the transmission shifted hard and made an abnormal clunking sound. Additionally, the contact stated that the passenger's side sliding door automatic locking mechanism was inoperable, requiring the contact to manually unlock and lock the door with the interior door lever. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 120,000.

I had the driver’s side power window go down and not go back up. Had the power window fixed by an auto shop. It was the regulator and motor for the power windows that went bad. $984 later it is now working. I’m reporting this so there’s a record of the issue on this vehicle. 2019 Dodge Grand Caravan GT. 85k miles.

The contact owns a 2019 Dodge Grand Caravan. The contact stated while pulling into the top of a driveway on an incline in 8-degree weather, the contact became aware of an abnormal odor. The contact stated that upon inspecting the vehicle, the contact became aware that the rear bumper had melted significantly and was dripping big fragments of plastic onto the ground, causing the passenger's side taillight to be pulled 1/4 inch down. The dealer was notified of the failure and informed the contact that a fee would be charged for the repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.

Engine light on. Only have 70k miles on vehicle. Giving cylinder misfire code. Apparently others also have this issue. Took vehicle to dodge dealership who can’t figure it out. Replaced gasket, coil pack and Spark plugs. They were still stumped and wanted another tech to do a diagnostic at a large amount of money. At another mechanic now who’s trying to figure it out. I have two young children, this vehicle could stop in the road? THERE SHOULD BE A MANDATORY RECALL OF THE ENTIRE ENGINE. Do they want lawsuits for injuries or worse on their hands? I wish I never bought this vehicle.

My van has only 88,509 miles. In the middle of a snowstorm, when I was 200 miles from home, it died. It had weird noises during the day, but the engine light had not come on at all. As I was trying to get to my mother's house in blinding snow, it simply stopped on a hill on a dark road. I was terrified. I had to rent a car to get back to NJ (which cost $100). I had my van towed to a Dodge dealership in Vestal, NY where I was quoted $9000 to replace the transmission. See attached. This problem seems to be a known issue with the 2019 Grand Caravan based on research online, and I am concerned that Dodge has not adequately addressed this major transmission defect. I rejected the $9000 repair cost and had my van towed to a small town garage and I am still waiting for them to finish it. They estimated $4000. I have not gotten my van back yet so I do not know the final diagnosis/repair cost.

The transmission failed. Yes, it is available for inspection. My safety and the safety of others were put at risk because the vehicle lost all forward propulsion as I was pulling into busy, fast moving traffic. The vehicle is pending repair at this time. There were no warning lamps or other symptoms. There was a loud pop, the rpm's immediately skyrocketed until the rev limiter was activated, and the vehicles was immediately disabled in the middle of oncoming traffic.

Passenger head rest went off with car off and no one near it.

The back up camera is malfunctioning. It is not showing a picture at all anymore. It started right when I bought the car a year and a half ago. It was showing the picture then the picture would go away while I was backing up. It also would show the picture upside down and right side up and the picture would go off and on. Now the picture does not come on at all. I believe this should be a recall issue. I found it to be dangerous to see the picture flipping around upside down and turning off.

The vehicle was running on idle parked after being driven and on for less than 20 minutes. I started the van at 8:35. Drove away at 8:41, let it run on idle for 5 minutes, drove away, let it idle for 2 minutes at 9:04, drove away, let it idle at 9:06 and was smoking and had flames by 9:23 when we noticed it. The heat gauge didn't change, there was no indication that my engine was on fire or there was any issue. It drove fine, no smell, nothing. We have zero idea what happened other than it started in the engine compartment. Is it currently still sitting in the parking lot that it was pushed to away from the building as to not cause more damage to the building. It was sitting outside a building, so everyone inside and outside were in the area of smoke and flames. There is not a police report, but there is a fire report. I can email that over if needed. I'm still waiting for the fire marshalls final report. I also have active videos of it with flames shooting out of the engine and from under the hood if needed that I can email over.

2019 dodge caravan left passenger door keeps buzzing, door lock and will not open, alarm keep going off stating rear door is open and lights staying on.

I have a cylinder 2 misfire a common problem my vehicle needs a cylinder head and my car just turned 80,000 which Stellantis said my warranty was up at 80,000 so they won't help at all this is the second caravan that I've had this happen to please help I'm a disabled Veteran and Stellantis won't help at all I'm on a fixed income and can't afford the fix

My airbag light goes on intermittently. I have no idea why. I took it to an independent repair shop and they said that they could not help me, I needed to check with the dealer to see if there was a recall. I checked for recalls, and there was no recall. Additionally, the tire pressure sensors also turn on intermittently even when tire pressure is correct.

The contact owned a 2019 Dodge Grand Caravan. The contact stated while driving approximately 35 MPH, when a vehicle pulled out in front of her vehicle she swerved to the left to avoid the vehicle and crashed into a vehicle that was stopped for traffic on the road. The contact's vehicle front driver's bumper, grill, and headlight had crashed into the stopped vehicle's passenger side rear bumper and wheel well. The contact stated the police and EMS were on the scene. None of the air bags deployed. The contact stated that she complained about pain in both her collarbones and pain in both her knees. The contact was examined by the EMS, but declined to be transported to the ER. The contact had her vehicle towed back to her residence. The vehicle was inspected by her insurance provider and was declared a total loss. The manufacturer was informed of the failure. The failure mileage was approximately 150,000.

Cylinder 2 misfire code p0302. I replaced the spark plugs, coil, and injector. Code still remains. Vehicle seems to run fine.

ISSUE: sliding door lock actuators seize and lock the door. Only way to unlock is to take completely apart the inside door panels, motors, cables etc etc, it's hell. This is definitely a safety issue.

2019 Dodge Grand Caravan driver side left rear sliding door locks and will not unlock with electronic or manual methods. Have to disassemble the door panels to unlock.

My two side doors make a buzzing sound when I try to lock and unlock doors. The doors are not locking when I push the lock button. This is a safety hazard for my children.

Vehicle just shut off and the red lightning bolt started flashing on the dash.