2014 Dodge Journey Complaint Log

It’s July 7, 2025 driving the car to get to a work related visit. It’s a 14/15 mile drive from my home. I get to my destination. Coming back home about a minute on the road my vehicle begins to struggle as I accelerate to continue the speed limit of 35 mph. vehicle is struggling to maintain speed. Then the traction control light comes on the dashboard and subsequently the ABS light comes on. It’s an 80 degree day no rain. After 3 minutes the lights go away, I am driving very cautious, I’m not sure why the both lights came on. The lights come on a second time. When those lights come on the car did not want to drive. It felt as if the breaking system either kicked in or thinks it should. I started looking into what it could be with the help of father. We changed speed sensor and wheel bearing of the front right wheel tire. I had a friend run his own OBE reader and it had signaled the issues was coming from that. Took it for a test drive and at a green light both traction and ABS lights come on and I stuck there unable to accelerate. At this point traction control and ABS light come on and stay on for half the day. I’m no longer driving the car. I finally come to terms that I have to take it to a mechanic. I take it to Dealership in November 2025 they run the diagnostics on it and turns out the ABS module and Rear right tire sensor are the issue. At that point they informed me the ABS module is back ordered it may take a week to 2 weeks for the part to arrive. My car stays at the shop the part still has no ETA. On March 13 the dealer informs the part arrived and they fixed the vehicle. ABS module was very corroded per the service report. 3/29 the traction light comes on the dashboard stays on for a minute then leaves it continues throughout that week. A week later, ABS and traction light on. I go back to the dealership with my concerns. I’m informed the ABS module has water leaking inside, it was cleaned out. My thought are the ABS module can have manufacturing issue

I was informed that it was the transmission. The vehicle does not advance going 5 mph. The vehicle stopped working in a busy intersection and I had to pull over into a parking lot. The vehicle has not been inspected by anyone.

The contact's daughter owned a 2014 Dodge Journey. The contact received notification of NHTSA Campaign: 15V431000 (Engine and Engine Cooling); however, parts were not available. The contact stated that while her daughter was driving at an undisclosed speed, black smoke was seen coming from under the hood, and the engine caught on fire. The driver was able to successfully exit the vehicle. No warning lights illuminated. The local fire department arrived on the scene to extinguish the fire. A police report was not filed. The source of the fire was deemed recall-related. The vehicle was towed to an unknown location and was deemed a total loss by the insurance company. No injuries or medical attention were sought. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.

While parked the drivers seat headrest ARS system activated. Hitting the driver in the back of the head.

None of the airbags in the car deployed when I was in a high-impact front-end collision traveling at 45 mph. I was wearing my seatbelt, but the airbags did not deploy. I did not have the added protection of the airbags, so my injuries were much more severe than they would have been if the airbags had deployed. I have 2, possibly 3 fractures in my neck and spine, 2 fractures to the ribs near the sternum, organ damage, necrosis and nerve damage to the right leg, severe whiplash and many more injuries. The insurance company inspected the car after the car accident, Pioneer Insurance Company. There were no warning lights on that would indicate a problem with the airbags. I had been driving that car for years and never had a problem with the airbags. To my knowledge, no one has ever been in an accident in this car that would require the use of the airbags. I expected the airbags to work if I ever needed them and they did not, without warning.

viscous unit for AWD dodge journeys has been failing causing a clunking and chunking noise. Causing the car jerk on takeoff or on turns. From what others been having issues with is the same thing. Causing a risk of a crash of the rear differential cracking and breaking free from the car. I had to replace the Rear Axle Bdorc/Viscous Unit on my car already, again from what I read from other owners, they have been having the same issue. and some are worse than others. I fear that it may cause danger to the occupants inside the car and around.

I am the original owner of a Dodge Journey 2014 SXT that had the R61 ABS recall done in 2016. Now my ABS and Traction Light is on constantly and I have no cruise control. I took it into a dealer for the U49 Recall and asked them to look at the ABS issue. They said the ABS module needed replacement and the wiring due to rodent damage. I contacted my insurance for comprehensive coverage of rodent damage.. The insurance adjuster went to look at the car and found NO RODENT DAMAGE and therefore no claim...I contacted FCA (Stellantis) customer service center and was told that the R61 recall for this vehicle on this issue was already performed in 2016 . They told me that the recall was only guaranteed for 2 years???? Should not the recall of the R61 that was done in 2016 for safety be still under warranty????

Recall U67

I am writing to file a formal complaint regarding a persistent engine misfire in my 2014 Dodge Journey AWD, which I believe may pose a safety risk to my family, myself, other drivers, and is not explained by regular maintenance and care. Since I first purchased the vehicle, I have performed all necessary maintenance and adhered to the recommended service intervals. However, despite these precautions, the engine has experienced consistent misfires. The misfires are particularly noticeable when I attempt to accelerate, whether when speeding up or turning. This issue has caused a noticeable hesitation in power delivery, which has created dangerous situations while merging onto highways or trying to maintain speed during turns. I have taken the vehicle to multiple certified mechanics and dealerships, but they have been unable to provide a clear cause for the engine misfires. The misfires have not been resolved with routine maintenance or repairs. This issue has persisted for several months and continues to affect the vehicle's performance, causing slow acceleration and hesitation, which increases the risk of accidents or collisions in certain driving situations. Given the nature of this issue and its potential impact on vehicle safety, I am concerned that this problem may be more widespread and may require further investigation by the National Highway Traffic Safety Administration. I would appreciate it if your agency could look into this matter and assess whether this issue could be a design flaw, manufacturing defect, or an undiscovered safety hazard. Thank you for your time and attention to this matter. I look forward to your response and any guidance or steps that can be taken to address this issue.

My complaint is I just had an oil change which I have done every 3000 miles since I own this car. I took car in December 9th for an oil change and after, the car started leaking oil all over. I took it back to Richlonn's Service which indicated that the cooler/oil filter housing was cracked, it cost me $1,382.93 to repair. The cooler/filter housing is located above exhaust manifold which had to be removed to replace, I think this is a fire hazard, not only that, I found out, Chrysler has had problems with these plastic housings, over the years Did they withhold information from the NHTSA.? If you check Amazon just look at the number of people that had to replace these units. I'm [XXX], driving [XXX] years all the cars that I owned I never heard of a oil housing cracking. I just check with amazon, but if you look into it at other service centers you will see how many have been repaired! I think Chrysler should be responsible for the repairs, I am also writing to Chrysler about this. Thank You INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

Hi, my dodge Journey 2014 has been experiencing steering issues(stiff and hard to turn) when driving at lower speeds. I know that same Dodge Journey model and year has had a lot of recalls for that. Please verify and let me know what's the process to get this steering issue fixed under recall as this is increased risk of a crash.

Unknown: traction control light, air bag light, cruis control, horn, are not functioning properly and i believe it is the clock spring. Not sure if it was part of a recall previously.

my rear back up camera going bad again I had it replace a few yrs ago and it is doing the same thing again, picture is upside down at times or the image is doing a horizontal rolling making it unusable or going blank and also is distracting when trying to back up and the image catches your eyes while backing up

ABS recall dealership has had the vehicle for 3 months

ABS module failure for my 2014 Dodge Journey This vehicle had a recall R61: Anti-Lock Brake System (ABS) control module on about 275,600 of the above vehicles may have a ground wire eyelet on the right front shock tower that allows water to wick through the ground wire case and into the ABS module. Moisture in the ABS module could disable the ABS and/or Electronic Stability Control (ESC) system(s). The lack of a functioning ABS and/or ESC system(s) could change the braking and/or handling characteristics of the vehicle and cause a crash without warning. Dodge has confirmed that the ABS connector was cleaned and heat shrink was added to this vehicle on Jan 4, 2016. However in October 2024 the ABS module (part number 68194693AF) on my Dodge Journey failed and required replacement. I was required to pay out of pocket for this safety hazard. .

My reverse lights, rear wiper and plate light have all Stopped working due to severed wires in the liftgate wiring harness at the hinge area. This is a faulty design by Dodge, a safety concern and an issue that is widespread and reported on the internet.

The car will completely stop/stall out (odometer drops to 0) at a stop whether it’s a stop sign, red light, traffic. I have to put it into park and press the button to restart it again, and sometimes it will stall out again once putting it back into drive if I don’t immediately drive off pressing the gas pedal.

The ABS module has failed. There was a recall R61 issued previously for this issue of moisture causing ABS module failures. The original recall was completed on this vehicle [XXX]. There is no documentation that the ABS module itself was replaced at that time since this is a tiered recall. The ABS module has now failed and there is evidence on the electrical plug that moisture was present during a recent inspection by an ASE certified mechanic. I took the car to Academy CJD dealership in Tipton, Indiana and they refused to perform the recall again since it supposedly had already been completed. They wanted to charge me a fee to 'diagnose' further. I contend that even though the recall or partial recall was previously completed, the ABS has failed due to the issue the original recall was supposed to prevent. I have a picture of the ABS electrical connector showing evidence of shorting due to moisture. Please let me know if Dodge should be required to complete the recall again, since the ABS failed again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Head rest deployed without any type of impact

I got into my car today , August 12, 2024, and my son noticed something wrong with the front passenger seat headrest. It had somehow deployed. I was not in an accident. The little black pieces that are apparently supposed to hold a pin were completely broken. I don't know if it is because it has been so hot where I live or what, but if someone had been in that seat, they could have gotten injured. I never heard a sound of it happening, so it must have been when I was parked. There were no warning signs and the seat hadn't even been moved.

As I was driving on the highway my headrest made a loud bang and smaked the back of my head/ neck with a lot of force. I almost lost control of the vehicle, and it really hurt. My headrest still is apart. Going to see if a dealership can do anything tomorrow. This was so scary it is a huge saftey issue.

Headrest on passenger side popped open very loudly and hit my daughters head while we were sitting in a drive thru

In May after tires rotated the abs warning lights started coming on took my dodge journey back to dealership they analyze it and found it was the abs system but there was no part to order to repair the system.

When trying to start the car in the past every now in then I would get a one click and no start I tried to shift into neutral and nothing the same , I played with the button by turning g off and back on a few time and it would start and it started to get harder to get it to start and now it will only click and no start , I replaced the battery and starter was checked out and is good all battery ends are new and new battery cables , I know Google is no auto mechanic but the post I have read there is a lot of dodge journeys that has this issue when I called dodge I was told to bring it in and I will be charged , also about every 4th time I hit the door locks from the door as soon as the door shuts the horn beeps 3 times and all the doors unlock , need help please from what I am understanding it's something to do with the anti theft or the neutral safety switch inside the transmission ,

The contact owns a 2014 Dodge Journey. The contact stated that while driving at various speeds, an abnormal clunking and knocking sound was heard. The traction control, ABS, and AWD warning lights were illuminated. The contact stated that the vehicle failed to accelerate as needed. The vehicle was taken to an independent mechanic, who replaced the brakes and sensors. The vehicle was taken to another independent mechanic, who referred the contact to the local dealer for assistance with the ABS module. The vehicle was taken to the local dealer, where it was diagnosed that the ABS module was corroded and there was no recall coverage. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 109,004.

Under heavy braking conditions the vehicles ABS system did not engage and the vehicle slid losing control. There was a safety recall R61 which was documented as completed 20 May 2016, but inspection of the ABS ground wire shows it in its original position when compared to page 18 of the recall instruction. There has been no work on the ABS module since the recall.

Suddenly brown smoke came out when I started a car and tried to roll down the window. My husband pulled out the controller which seems to be the cause of the smoke from the wire.

The steering wheel locked on me while it was on drive. I could not turn it left or right. It does this at random which is dangerous. It locked as if the car was off but it wasn't.

Traction control goes off without warning at random times. In different weather conditions for no reason. Car jerks and will no longer accelerate. Have cause several dangerous situations while driving this car

The contact owns a 2014 Dodge Journey. The contact stated that while driving at various speeds, the ABS and Traction Control Systems malfunctioned, causing an uneven wheel spin and making the vehicle extremely difficult to steer or control. The vehicle later failed to start because of a faulty ABS module. The vehicle was towed to the local dealer, who performed a recall repair under NHTSA Campaign Number: 15V675000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC). The ABS and HCU modules were replaced, but the vehicle failed to start. The cause of the failure was not yet determined. The contact was informed of additional costs and asked to retrieve the vehicle. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 230,000.

The contact owns a 2014 Dodge Journey. The contact stated while at a complete stop at a traffic light, the vehicle shut off. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to an independent mechanic, where the battery and the alternator were replaced; however, the failure recurred. The contact stated while driving 35 MPH, the check engine warning light, the traction control warning light, the ABS warning light, and other unknown warning lights illuminated. The vehicle then shut off temporarily. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.

Driver head rest brust for no cause while driving it felt like a air bag went of in the back of the head.

My drivers side headrest busted open and hit me hard in the back of the head. I was driving around 45 mph when I heard a loud pop and I got hit in the back of the head. This caused me to panic and swerve, thinking I got hit by another driver. My mother, child, and myself were in the car at this time and it was a safety hazard, not only to me, but them as well. Being hit by by the head rest set off a bad migraine and neck pain. I have not had it looked at as I can not afford to do so.

THE HEADREST DEPLOYED FOR NO REASON. IT HURT MY NECK REALLY BAD. LUCKILY I WAS AT A RED LIGHT OR IM MIGHT HAVE CRASHED

Although the 2014 Dodge Journey received the R61 / NHTSA 15V-675 recall, the warning lights for the Electronic Stability Control, anti-lock braking system failure and the warning are currently coming on (September 2023). of the brake/parking brake system on the dashboard, thus indicating that something is not working well. When scanning the car it appears that there is no communication or there is a defect between the steering angle sensor (SAS) modules and the anti-lock braking system (ABS) module. I request that this be investigated, considering that it is a safety problem that can occur during vehicle braking. Thank you for your time.

Headrest deployed while sitting in the driveway. The vehicle was in parked and not running. I was getting ready to go to the store. I got in and fastened my seatbelt then the headrest deployed. The ignition was off.

The contact owns a 2014 Dodge Journey. The contact stated that while driving at an undisclosed speed, the low oil pressure and the check engine warning lights illuminated. In addition, the contact stated that the tires were recently replaced; however, the low tire pressure warning light illuminated. The vehicle was taken to an independent mechanic, but was unofficially diagnosed with a wiring harness failure. The vehicle was not repaired. The dealer was made aware of the failure and suggested that the vehicle be taken to the dealer for a diagnostic test. Additionally, the contact was advised of the diagnostic testing fee. The vehicle was not diagnosed or repaired by the independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.

My rear view camera started to flicker and the picture would sometimes be upside down. This happened for a while before it totally stopped working. Replaced the camera with an OEM part in 2021and it worked fine for about two years. Then same issue. Dodge says I need to replace the camera again.

The contact owns a 2014 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle came to a stop, and the trailer lights were inoperable. The vehicle was diagnosed by the contact who is an independent mechanic. The vehicle was diagnosed with a failed trailer light control module. The trailer light control module was replaced by the contact. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 56,700.

The contact owns a 2014 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle ABS and vehicle traction lights illuminated. The contact states the cruise control function failed. The vehicle was taken to a dealer where it was diagnosed with an ABS module failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 145,000.

Malfunction deployed head rest while driving, hit with force back of head, pushing head forward

The vehicle started vibrating and making noise Brought it to a mechanic and was told the transfer case was broke due to the bolts backing out, something they've never seen before I had it towed to dealership because this happened 4 years ago under warranty Now dodge said it's not covered even though it was already replaced

I bought this car used but it only had 26340 on it and now it is almost to 30000. When driving it sounds as though the motor is knocking, but the oil is fine when checked on. It seems to have difficulty changing gears, sometimes way to fast and it whines other times it struggles to shift gears. Rpms are not steady they are bouncing around high love. When it does get to speed it feels as though the brakes are being appflied. At times the motorwhines because, the gear is to low it starts to get loud and become very hesitant when shifting to the higher gears. Sometimes it feels like the motor or something is going to come offf. There is a bunch of rattling going on . When I do park and turn it off, shortly after it sounds as if there is something running around inside the motor area. I was told it runs great and haven't even put 3000 miles on it. I think it's going to blow up or just die

Car just shut off out of nowhere but turned back on when I put it in park and started it

MY CAR KEEPS ON SHUTTING OFF WHEN I TRY TO SLOW DOWN AND THERE IS NOTHING ON THE CAR THATS SAYING SOMETHING IS WRONG WITH IT

The contact’s son owns a 2014 Dodge Journey. The contact stated that on several occasions while driving at various speeds, the vehicle stalled. The contact then stated that on numerous occasions after the vehicle stalled, the vehicle needed to be jumpstarted each time after turning off the vehicle. Additionally, the contact stated that he was unable to turn off the headlamps and the key fob failed to operate as needed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that water prevented the fuel from entering the fuel pump and the fuel injector and an unknown engine component needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that all the recalls were previously performed, and no further assistance was provided. The failure mileage was approximately 110,400.

The contact owns a 2014 Dodge Journey. The contact stated while driving approximately 25 MPH, he became aware that the oil pressure gauge was fluctuating and then the vehicle stalled without warning. The contact stated that the check engine warning light was illuminated. The contact stated that the oil pressure and engine stall failure had started as an intermittent failure but had become a daily failure. The contact had driven the vehicle to an independent mechanic who diagnosed and determined that the transmission pump and transmission needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 16V461000 (Power Train). The failure mileage was approximately 150,000.

The contact owns a 2014 Dodge Journey. The contact stated that while driving at undisclosed speeds, the ABS became disabled. The traction control, ABS, and brake warning lights were illuminated. The lights went off for twenty minutes and then became illuminated again. The vehicle was taken to the local dealer, where it was diagnosed that the ABS pump had an internal failure. The dealer informed the contact that parts were on backorder. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.

The contact owns a 2014 Dodge Journey. The contact stated that after purchasing the vehicle, it was discovered that both the front windshield wipers and rear windshield wipers were inoperable. The local dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 133,707. The VIN was not available.

My car is showing signs of electrical malfunctioning. My Journey stopped at a traffic light and would not turn back on. It was like the battery had died. When I gave it a jump, the lights would come on but not start. Once the cables were taken off the car would die again. Randomly after letting it rest, the car started and I took it to the shop to get the alternator checked. They kept it for about two days and I was told that the alternator was good. The car also never cut off while they had it. A few days later, While driving the car kept glitching on and off. The screen in the car (radio) would go completely blank. When it came back on it was reset to a default time and radio station. A few days later The Journey would drive fine but only for a short distance. Today my car stopped once again at a stop light. After trying to give it a jump the lights would come on (as long as it was hooked up to another car) but once the cables were off the car would be completely dead. I will be taking it to dodge soon to get a diagnostic test ran. Is there any suggestions or information I should know about before taking it to get tested?