2023 Fisker Ocean Complaint Log

Passenger rear door handle became stuck and I was unable to get my kid out of the back seat without going through the driver's side rear door and getting them out. This has been an issue since. The door handle is stuck in the "out position" at all times and is not functional. I am now unable to use the passenger rear door.

The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer was not responding to phone calls and emails. The contact had received a letter from the manufacturer stating that the phone line was currently open. The contact stated that he called the phone number and again the line was not being answered.

Two recalls from Fisker but I cannot get hold of anyone

Fisker Inc has gone out of business. A mandatory recall has been issued and the bankruptcy court has assigned a trustee to ensure vehicles are updated to version 2.2 to address safety recall issues. The update to 2.2 has been extremely unpredictable and the trustee has not been able to complete this recall. Of the cars that were updated, like mine, almost immediately the estimated range has been drastically reduced. The cars were marketed as getting up to 360 miles on 100% charge. Since the recall update, they now get somewhere around 220 miles on a 100% charge. That’s more than 100 miles lost. I had a technician analyze it with approved Fisker software, and he found that the rear motor is now throwing “flux error codes” and not functioning properly. This is causing an electrical issue draining the batteries much quicker than they should be. I spent $200 for diagnostic work and there is no fix at the moment however the trustee is still responsible for rolling out this buggy software and damaging more cars with each remote installation.

The vehicle was parked the evening of September 9th and when I tried to leave the morning of September 10th the car will not shift from Park. The specific message is "Gear shift error. Car not in intended gear". Occasionally the dash also displays a message "Seat belt system malfunction Service required". I have driven the vehicle 15,687 miles and this is the first MAJOR problem I have experienced.

Vehicle ICC becomes unresponsive, audio may play and be unable to be stopped. Volume controls and changing audio settings on screen and steering wheel become unresponsive.

Vehicle does not detect key intermittently while driving, vehicle begins an alert sequence while driving that requires the key to be retrieved and placed to the dashboard. The vehicle will present a red banner and warn of limited operation if the actions are not performed. These actions limit the attention and hand availability of the driver. It is dangerous and highly distracting. This issue has occurred after replacing the batteries in the key fob as well, replacing batteries in the key does not eliminate this issue. Fisker has been notified of this issue by many owners since launch of the vehicle. I am disappointed with the lack of response and follow up from Fisker and related entities.

The door exterior handle lighting inserts are deteriorating, a fingernail is able to scratch off the material and natural light is causing the material to crack. There are electronics within the door handles that may be problematic for vehicle entry/exit if what is the enter the inside of the exterior door handles. Multiple owners have reported issues with the door handles to Fisker, various owners have claimed Fisker has been aware of faulty parts for a while and has not taken appropriate action.

See attached document for complaint.

Fisker pushed the over the air (OTA) software update 2.1 and it broke / bricked my car. The car was at 61% charge and 12v battery without problems. After the 2.1 software update, my car showed tons of errors, including all the battery warnings, and now nothing works. It's basically dead without a fix. This issue has been documented and voiced all over the internet. I want this issue escalated into a recall while Fisker is still under Chapter 11 to be accountable and responsible to address and resolve.

Brake pedal fell apart, car is 10 months old, garage kept with only 1800 miles. I fon't even use brake that much, high regen brakes stop car. its a safety issus if it falls apart while avoiding an accident, you foot could slip off pedal as rubber just falls to pieces.

MY Ficker Ocean failed an over the air software update on [XXX]. The failure made my vehicle non drivable (could not shift out of Park). The car was parked in my garage for almost two months before a prior Fisker employee was able to look at it. Unfortunately they were not able to fix the software problem and requested I have the vehicle transported to an authorized service center 60 miles away. I paid $200 to have the vehicle flatbed transported to Riverside, CA service center where it sat for a week and could not be repaired. I paid $180 to have the vehicle flatbed transported to Newport Fisker in Costa Mesa where they were able to reinstall the proper software and make the car drivable. It cost me $1000 to have the software updated and the vehicle "unbricked". I picked up my now operational vehicle at the end of October and soon started receiving the bright orange ADAS failure message: 1) ADAS System Failure, Some features limited or unavailable 2) The red ADAS Tell-tale light also remains illuminated. The blindspot detection and warning is no longer operational in my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

See attached document for complaint.

- Air vent is broken - missing driver kick panel - adas system hasn't worked for several months - red circle. - cruise control stops working randomly

Brake pedal cover is falling apart after less than 7,000 miles and 8 months of owning the new car. A number of other owners have also had their brake pedal covers fall apart with low miles, use of the car.

The rear seat belts will create slack and then will not retract. I have children in the backseat whi may not be able to manually pull the seat belt several times until the spring retracts the belt. This is a safety issue that has been brought to Fiskers attention, but no response.

NHTSA mandated water pump replacement for all of these vehicles. As there are no service centers for servicing these vehicles, there are only 20 certified service technicians in the entire country to provide this service. I have been unable to get service setup anywhere near my location by anything less than 150 miles away. I'm uncomfortable putting my vehicle on the road with the potential for breakdown at any time. I live in a major metropolitan area so getting a service technician to my area, within 100 miles, should not be difficult

I received a letter from Fisker in Sep 2024 about NHTSA Campaign number 24V623 which was about braking Improvement Software update. It's now Feb 2025 and nothing has been received over the air. For the past several months there's a weird clicking feeling when applying the brake pedal and I assume that's what this Over the Air update was to address. The closest service place that can force an update is 60 miles from me. They charge $450 to this update and it's not a full update, so I don't even know if the brakes would be "fixed" by paying this amount. The above is my largest concern, but there are still the following recalls I can't get addressed: 24V499000 (Water pump) 24V466000 (Door Handles) 24V405000 (Warning Lights OTA-2.1) I live in Los Angeles and no one can fix these for me (not even the above service center that can do the software update due to lack of parts). The door handles feel like a miracle every time they open and the warning lights in the car go off CONSTANTLY while driving and there is no way to turn them off. They are a major distraction while dirivng both visually and audibly. This has been going on since I received the letter in September of 2024

I have had numerous problems (loss of regen braking, unnecessary auto braking, ADAS failure, loss of informational displays, power problems, etc, etc, etc) with this car since delivery in October 2023, and none have been resolved by the manufacturer. I have been notified of 4 or 5 safety recalls for this car (unsure why your website says there are none when I entered the VIN), none have been addressed by the company, and all contact methods with Fisker seem to be disconnected/unanswered. I don’t know how to get help. I don’t know how safe/reliable these cars are to have on the roads. Please - I hope it’s time for the federal government to intervene and get these cars off the road and help the owners get compensation. It feels like the customers are the last to be helped during Fisker’s bankruptcy. Thank you.

The vents have stopped operating g in the vehicle and are defective. They have been changed once by Fisker and have failed again.

While driving the red light sign comes on and says collision and stays on, the rear inside lights come on and stay on, the dash goes out into black and does not show anything but comes back on after reseting from steering wheel. The attention monitor also starts saying pay attention even tho your watching the road ahead and will start beeping louder and louder.

The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue because the manufacturer was unreachable. The contact had not experienced a failure.

Door handle failed and locked me inside of the car on August 27. I had to climb to passengers seat in order to get out of car. The incident has not been reproduced or fixed by manufacture. It’s my understanding there was a recall for door issues that claimed to be resolved, but hasn’t.

The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

As I was driving home from the grocery store, the car started to slow down and violently shook to a stop before shutting off. Thankfully, I could restart the car enough times, and the same experience happened every time so that I could make it home safely with my hazard flashers on. Once at home, the car didn't allow me to charge it from my garage and it has been a brick even after replacing the water pump, which I thought could have been the issue, but it was not.

I pressed the brake pedal and the brake pedal material disintegrated leaving a jagged pedal with bare metal exposed. Luckily I was able to stop without an accident.

The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Numbers: 24V499000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure The manufacturer was not made aware of the issue. The VIN was not available.

The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Numbers: 24V499000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure The manufacturer was not made aware of the issue. The VIN was not available.

The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Electrical System). The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power. The contact stated that unknown warning lights had flashed on each time. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 60. The VIN was not available.

The contact owns a 2023 Fisker Ocean. The contact stated that upon attempting to enter the vehicle, he became aware that the wireless keyfod was not functioning. The vehicle returned to normal functionality, but the failure became a regular occurrence. The contact also stated that he had replaced the battery several times; however, they died extremely fast. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Numbers: 24V499000 (Electrical System) and 24V405000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Fisker Ocean. The contact received notifications of NHTSA Campaign Numbers: 24V499000 (Electrical System), 24V405000 (Electrical System), and 24V404000 Electrical System). The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact also noticed that the warning would not display properly and occasionally would not display as needed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000. The VIN was not available.

Mutliple recalls and no way to contact FISKER- sent four emails with no reply over past week. Called help line 20 times over past month- never answered and now line if disconnected.

After software update 2.1 vehicle bricked. Parked car in garage with everything working with 80% charge. Two hours later every fault light was lit on drivers display when stepping on the brake and showing 0% on HV battery. 30 seconds later upon stepping on the brake the car shuts off except the information screen. 15 seconds after unlocking car the charge port light goes from sold blue to red. Vehicle is inoperable. No one at Fisker responds.

I received a recall notice for my Fisker Ocean's electric water pump (NHTSA Campaign Number 24V499). The notice advises me to contact my Fisker Authorized service provider. No authorized service provider exists and Fisker does not respond to customer phone calls or emails. Please advise how I can have this safety recall remedied. Also, interior lighting turns on repeatedly, causing a safety issue. I can't see vehicles around me after dark when the interior lighting is on. I manually turn it off, but it turns back on on its own.

The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had called the manufacturer but received no response. The contact had not experienced a failure.

The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Electrical System); however, the part to do the recall repair was unavailable. The local dealer and manufacturer were unable to be contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Number: 24V499000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

I received a recall notice. NHTSA Campaign Number: 24V499. Recall of Cabin Electric Water Pump. The document states that the company will replace the pump at no cost and that I need to contact a fisker authorized service provider as soon as possible. There are no Fisker authorized service centers in the state of Michigan. It also says to contact Fisker Support if assistance is needed. The number they provided 1-844-FISKER1 is no longer working.

See attached document for complaint.

I have received Safety Recall notice TSB30032401 - Cabin Electric Water Pump. However, as the company is in bankruptcy, there are no parts available, no service centers available, and the contact information provided on the notice is no longer in service. Therefore, there is no possible way to address this recall.