2021 Ford Bronco Sport Complaint Log

My Bronco was running while parked and another driver struck my driver side fender at about 60mph. Which spun my car about 180° and about 15 feet from where i was parked. None of the airbags went off even though the vehicle should have sustained sufficient sideways motion. The fuel shut off was activated and the radio notified me of a crash but my 911 assist wasn't set. I asked ford and my body shop who haven't been able to tell me why my airbags didn't deploy

On July 10th this vehicle was hit at a high rate of speed by another vehicle. I was a passenger in this ford Bronco sport, non of the airbags went off. The driver of the Bronco and i were both injured.

Small rock hit my windshield and caused a huge 12+ inch crack in the middle of the windshield. Started off as a small crack then grew.

UNKNOWN I purchased a new 2021 Ford Bronco from the Ford dealership in Gaithersburg, MD in May 2021. On June 24th with 700 miles on the odometer I began a cross country drive to Wisconsin for a family vacation. Spent the week up North in Minocqua. Returned to Oconomowoc WI for the 4th of July weekend. On Monday July 5th my 15 year old nephew and I began the drive back to MD. Around 3:00pm we ma de our first stop at a convenience center in Elkhart IN. I parked my car and we went in to use the restrooms, while in the restroom my nephew heard someone say that there was a car on fire in the parking lot. It was my Ford Bronco. A total loss. I had no notice of any sort of issue with the vehicle.

Windshield is too thin and is prone to cracking very quickly. The windshield needs to be made out of thicker glass.

Had a rock hit my windshield in the lower left corner. It immediately started to crack approx 8". The next morning it grew to about 18+". I have heard that the glass used is thinner than most. I feel this is a major concern to the consumers as if any little thing may crack these windshields and have the customer shell out more money to have them replaced everytime. I feel safety is a factor as well, causing possible shattering, etc. Car is scheduled for a safelite replacement.

The contact owns a 2021 Ford Bronco Sport. The contact stated while reversing and depressing the brake pedal, there was a loud squealing sound coming from the vehicle. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 2,000.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving soon after starting the vehicle, while the gear shifter was in reverse(R), the brake pedal was depressed and there was a loud squeaking sound. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the brake pads needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the local dealer on five occasions, and the mechanics were unable to duplicate the failure. Additionally, the contact stated that the failure was reoccurring while driving at various speeds and that a vibration was felt when the brake pedal was depressed. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The approximate failure mileage was 600.

Stress fracture in windshield while it was sitting in a parking lot all day. Cameras on premises verified nothing hit the car.

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at various speeds, the vehicle hesitated with the accelerator pedal depressed. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 1,000.

while driving my shifter was accidentally tapped and went into neutral I went to a parking lot & at a slow speed I could put the car into reverse or park so if you are driving at 65 MPH it can be shifted and will be a safety issue I'm sure

The contact owns a 2021 Ford Bronco Sport. The contact stated that the rear brake was making abnormal squealing sounds while reversing. There were no warning lights illuminated. The vehicle was taken to the dealer who took the rear brake apart and diagnosed that no issues were found. The contact stated that the failure had been reoccurring increasingly and the vehicle was taken back to the dealer approximately 4 to 5 times. The dealer informed the contact that they would not repair the vehicle under NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) because the VIN was not included in the recall. The contact notified the manufacturer of the failure, but the manufacturer did not provide any assistance. A case was opened. The contact followed up with the manufacturer and inquired about a buyback and the manufacturer instead referred the contact to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 1,200.

TL* THE CONTACT OWNS A 2021 FORD BRONCO SPORT. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE STALLED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO STEVEN'S JERSEY CITY FORD (740 NJ-440, JERSEY CITY, NJ 07305) BUT NOT YET DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE FRONT AXLE WAS REPAIRED PRIOR TO THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE A CALLBACK. THE FAILURE MILEAGE WAS APPROXIMATELY 2,294.

NOT EVEN 200 MILES, ENGINE BEGAN RATTLING AND STALLING OUT. I WAS STRANDED IN THE MIDDLE OF THE ROAD AT A GREEN LIGHT. DEALERSHIP CLAIMS TORQUE CONVERTER PROBLEM. BRAND NEW BADLANDS PACKAGE. 2 LITER 4CYL ECOBOOST 250HP

First time the engine lights came on and turned off the car could not restart, needed a new engine the first engine had 830 miles. Second time car stalled and the car would not start they replaced the engine again this time that engine had about 1,200 miles. Third time the car did the same thing with about 1,400 miles. All three times I was driving on Busy roads almost got hit all three times. Dealership did not give me any paperwork

TL* THE CONTACT OWNS A 2021 FORD BRONCO SPORT. THE CONTACT STATED WHILE DRIVING 20 MPH, SHE HEARD AN ABNORMAL SOUND AND BECAME AWARE THAT THE DRIVER'S SIDE REAR WINDOW HAD SHATTERED. THE CONTACT PULLED OVER AND PARKED IN A NEARBY PARKING LOT. THE CONTACT'S GRANDSON WAS SEATED IN THE REAR OF THE VEHICLE AND HAD SOME SCRATCHES TO HIS LEG BUT DID NOT REQUIRED MEDICAL ASSISTANCE. A POLICE REPORT WAS FILED. THE CONTACT CALLED MATT BOWERS FORD (3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, (504) 887-8410) AND WAS REFERRED TO A GLASS REPAIR FACILITY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500.

The contact owns a 2021 Ford Bronco Sport. The contact stated while reversing and pressing the brake pedal, there was a loud grinding sound coming from the rear of the vehicle. The contact stated that additional force was needed while depressing the brake pedal to stop the vehicle. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was also notified of the failure, but no assistance was offered. The failure mileage was 2,000.

THE PRE COLLISION ASSIST / WARNING IS NOT WORKING AT ALL. SOMEONE WAS CUT INTO MY LANE IN FRONT OF ME AND I WAS ALMOST HIT HIM SO I NEED TO HIT THE BRAKE IN THE LAST SECOND BUT NO WARNING SHOWED UP AT ALL. AFTER THAT I TRIED TO TEST IF THE PRE COLLISION WARNING SYSTEM IS WORKING OR NOT SO I TRIED TO FORCE THEM SUCH AS I DROVE INTO LIKE ALMOST HIT TO ANOTHER OBJECT/ CAR WITHOUT HITTING BRAKE BUT I NEVER GET OR SEE ANY WARNING ON THE SCREEN.I EVEN SETTING THE SENSITIVITY ON HIGH! BUT IT NEVER WORKED AT ALL. I USED TO DROVE THE CAR THAT HAS THE PRE COLLISION SYSTEM SO I KNOW HOW IT'S WORK. SO I'M SURE MY CAR HAS A PROBLEM

On Saturday, [XXX], my 2021 Ford Bronco Sport with approx. 33,900 miles completely shutdown and lost all power to engine and accessories while driving the vehicle in traffic. It started making a ticking sound that could not be stopped, it could not be restarted, and no accessories to include hazard lights could be turned on. I had to call the police, as my daughter and I were in the middle of traffic and cars were honking at us and I could not move the vehicle nor signal that it had died. The police arrived and since I was blocking traffic they are required to initiate a tow (which I had to pay $150 for), since they will not risk waiting hours for individual roadside assistance to arrive. The car has been towed to Ourisman Ford in Alexandria, VA, where it still presently remains as their only solution was to recommend battery replacement. There was NO warning prior to losing all power while stopped at a traffic light. I easily could have been hit while I waited for the police to arrive without any way to signal to other drivers that my car was immobilized. Ford continues to be of little assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There is an electrical issue with the cars running lights, headlights and interior lighting. Intermittently, when the car is shut off and either locked or unlocked, the cars running lights, and/or headlights, and/or interior lighting fail to shut off. This occurs BEYOND the 30 to60 minute delay feature. This happens when you lock the door from the door lock or the key fob. In all cases the car has to be unlocked and relocked, trying either, or re-starting the car, shutting it off and locking the car again. At some point the battery will fail before its 60 months.

The contact owns a 2021 Ford Bronco Sport. The contact stated that the vehicle was jerking while shifting into gear, while making turns, and while coming to a complete stop. There was no warning light illuminated. Additionally, the contact stated that the vehicle rolled after shifting into park(P). The vehicle was taken to the dealer to be test-driven. The dealer informed the contact that no issues were found; however, the failure reoccurred. The contact stated that while the vehicle was at the dealer for a brake recall repair, the dealer informed her that the vehicle was experiencing transmission failure; however, the mechanic could not determine the cause of the failure. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were unavailable. The failure mileage was approximately 1,000. Parts distribution disconnect.

The brakes make a loud and terrible squeeking noise (moan noise) when driving the vehicle in reverse and braking. There is something terribly wrong and may initiate a problem at a later date when driving forward. Ford is aware of the problem and issued TSB22-2326 in August 2022, revised to 23-2041 in February 2023, revised to 23-2308 in October 2023 and revised again to 25-2143 in April 2025. THEY HAVE SUCCESSFULLY DELAYED THE RECALL FOR THREE YEARS NOW THAT ALL 2021 BRONCO SPORTS ARE OUT OF WARRANTY. This is rediculous and dangerous.

While driving the new Bronco Sport big bend home, we both heard a rattling shuttering whirring noise coming from the drivers left side in the dash. We felt this was not a normal noise as we had never heard this on any other new cars we’ve had. The whirring noise happens on accelerating. The rattling shuttering noise happens at low speeds at ~1500rpms. We took it to the dealer where we purchased it at 1036 mileage. They heard the noise and said it was not normal. They said they found the hood latch cable vibrating and it was fixed. It was not fixed at all. So we took it to another dealer at 1575 mileage. This dealership service department confirmed the engine rattling shuttering/whirring noises are not normal also, but They suspect it's something to do with the transmission. They did their testing and found abnormal air leakage around the “F” clutch port internal to trans. They proceeded to replace the whole transmission. They test drive it and said it was fixed. Yes the whirring hissing noise was much less. But after driving it 100 miles, all these noises are back. Very frustrated and wondering if we will get stranded with a failed transmission somewhere!

THE VEHICLE STALLED [HALTED] ON MY DAUGHTER WHILE IN MOTION IN MOVING TRAFFIC. THE VEHICLE BECAME INOPERABLE AND WAS TOWED TO DEPAULA FORD ALBANY NY. THE VEHICLE STALLED AS A RESULT OF A FAULTY FUEL PUMP AND ONLY HAS 1449 MILES. MY DAUGHTER COULD HAVE BEEN INJURED AS A RESULT OF THE VEHICLE DISABLEMENT IN FLOWING TRAFFIC ON A BUSY CITY STREET. FUEL PUMP REPLACEMENTS ARE A "SUBSTANTIAL DEFECT" THAT IMPAIRS THE CAR'S USE, VALUE, AND MOST IMPORTANT SAFETY. THIS IS A SERIOUS SAFETY DEFECT TO THE FUEL AND EMISSION SYSTEM. FUEL PUMP PROBLEMS ARE TYPICALLY MILEAGE DEPENDENT ISSUES. YOU TYPICALLY NEED TO HAVE AT LEAST 60K MILES ON THE AVERAGE VEHICLE BEFORE THE FUEL PUMP STARTS TO GIVE OUT ALSO, IF A VEHICLE'S FUEL SYSTEM IS AT THE POINT WHERE FUEL PUMP REPLACEMENT IS NECESSARY, IT IS 10 TIMES LIKELY OTHER COMPONENTS ARE FAULTY: ELECTRICAL CONNECTIONS, FUEL INJECTORS, CLOGGED FUEL FILTERS, ETC. SO TYPICALLY OTHER IMPORTANT COMPONENTS ARE SWAPPED OUT AT THE SAME TIME WITH THAT BEING SAID, THE FORD DEALERSHIP ADVISED THE EXHAUST CLAMP WASN'T TIGHTENING CORRECTLY SO THEY ORDERED A NEW CLAMP AND ARE PUTTING IT ON TOMORROW. I'M NOT A MECHANIC BUT I HAVE COMMON SENSE TO KNOW THIS IS A COMPONENT OTHER THAN THE A FUEL PUMP. MY DAUGHTER IS TO PICK UP THAT VEHICLE TOMORROW AND I AM VERY CONCERNED FOR HER SAFETY IN THIS BRAND NEW VEHICLE UNDER 1500 MILES! WE HAVE KINDLY ASKED FORD FOR A VEHICLE REPLACEMENT BUT I ALSO WANTED TO INFORM OTHER AVENUES BECAUSE I AM CONCERNED FOR MY DAUGHTERS SAFETY IN THIS CURRENT VEHICLE. THE VEHICLE WAS PURCHASED FOR PEACE OF MIND AND RIGHT NOW WE ARE UNSETTLED! IT SHOULD IMMEDIATELY BE TAKEN OFF THE STREETS AND TAKEN BACK TO THE FORD LAB FOR ASSESSMENT; IF THIS THE FIRST EVER ISSUE LIKE THIS FOR THE 2021 BRONCO SPORT RESPECTFULLY [XXX] ON BEHALF OF [XXX], OWNER OF VEHICLE INDIAN - [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

What component or system failed or malfunctioned, and is it available for inspection upon request? The brakes are really weak. Yes available for inspection. How was your safety or the safety of others put at risk? Yes Has the problem been reproduced or confirmed by a dealer or independent service center? No not yet Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No not yet Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning hard to slow down and stop in heavy traffic. They have been weak since purchase.

MY VEHICLE IS 4 YEARS OLD AND HAVE HAD 6 RECALLS ! THIS IS NOT A SAFE VEHICLE AND I WANT MY MONEY BACK.

When I back out of driveway or any parking space, the brakes make a loud moaning noise along with what is almost a grinding noise. It does not matter the time of day, the temperature, or humidity. The car makes the noise every time it is used. This has been an ongoing issue since owning the car in 2021, and it has been to the dealership on three occasions to have the issue looked at. The brakes and brake pads look good and nothing else is visibly wrong. This has been an ongoing issue since shortly after purchase in 2021.

When reversing the vehicle, the rear breaks will make a whale sound I have video

Windshield cracked 15 days after purchase. There was no sign of any damage that could have caused the crack. Also, with lane keep assist vehicle will steer entirely into other lane without any correction from the safety system

The contact owns a 2021 Ford Bronco. The contact stated that an abnormal squealing noise would emit from the vehicle without warning. The contact had taken the vehicle to a dealer where they had kept the vehicle for over a week; she was later informed that the manufacturer was notified, and the noise had been deemed "acceptable. The dealer then notified her that the failure may be linked to moisture on the brakes and that the brakes may be replaced. Upon retrieving the vehicle, the contact was informed that no repairs were performed on the vehicle and reiterated that the manufacturer determined that the noise was acceptable. The contact then called the manufacturer and was referred to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 600. The VIN was not available.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving on several occasions at various speeds, the infotainment screen went black or displayed a half-operating screen. An unknown warning light was illuminated with the message "Attention Needed - Service Engine Soon" displayed. The vehicle was taken to a dealer, and it was determined that Part Number: BE52 needed to be replaced. The vehicle was not repaired. The contact stated that while driving on several occasions at various speeds, the check engine warning light illuminated. The vehicle was taken to the same dealer where it was diagnosed, and determined that an unknown part needed to be replaced after retrieving DTC: P0496. The vehicle was not repaired. While the vehicle was parked, the vehicle hesitated while starting. The vehicle was taken to another dealer to be diagnosed, and it was determined that the battery charge was lower than 40 percent but did not need to be replaced. The vehicle was taken to another dealer where it was determined that the battery needed to be replaced. The vehicle was repaired, but within 24 hours there was an unknown warning light illuminated with an audible chime. The contact believed that the failure was associated with the body control module (BCM). The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 52,000.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was in reverse(R) and reversing at approximately 3 MPH, the brake pedal was depressed, and the rear brakes were making an abnormally loud screeching sound. The contact was able to stop the vehicle, but the noise was abnormally loud. The contact stated there was no warning light illuminated. The contact stated that the failure was constant. The contact had taken the vehicle to a local dealer, where the rear brakes were found to be operating normally. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 35,563.

Loud screeching noise when backing up, seems to be harder to stop when applying brakes when needed to make a quick stop, been to dealer and he told me that the noise was normal! And couldn’t duplicate the reduced braking issue!