NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2021 Ford Bronco Sport. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
There is already a recall issued for the brakes, but Ford has yet to come up with a remedy.
Headlight cracked even though it is made of plastic. Brand new car, only 3 months old and Ford claims that a “foreign object” must have hit it. Although in all the vehicles I have driven in the state of Maine, never has a rocket broken my headlight. Not to mention the cost to fix it is $2,600 for one headlight.
When going in reverse loud grueling noises occur. When driving forward abnormal noises occurs but this noise is not consistent. I do need to apply more than normal braking while stopping. I took my vehicle in to have service look at it at the dealership but they stated there was nothing wrong.
The contact owns a 2021 Ford Bronco Sport. The contact stated while reversing at an unknown speed, an abnormally loud screeching noise was coming from the brake pedal while depressed. There was no warning light illuminated. The vehicle was initially taken to an independent mechanic where he was informed that the lower control arm was defective; the mechanic referred him to a dealer. The dealer inspected the vehicle but found no defects. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 12,000.
The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing, the rear brakes was jerking and there was a loud screeching sound coming from the rear brakes. The vehicle was taken to the dealer where the contact was informed that the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Leff than 6 months after purchasing this vehicle new I have had a problem when I'm turning right or left with a rubbing/grinding noise in the rear. I have complained about it to the dealership where I was getting my oil changed and they brushed it off saying they don't hear it or it could just be the wind lol. I ended up taking it to another dealership in 2023 (Oxmoor Ford) where they heard it and diagnosed it as my rear differential and after they had my car for 3+ weeks I was told there wasn't a fix and they would just change out the fluid and replace it with new fluid and would let me know when there was a fix. In October 2024 I call and ask about this fix because I never heard anything else from them and they have me bring it in just to reset the modules. Still no fix on rear differential with so many complaints about it from several Bronco owners.
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, the brakes made an abnormal sound while the brake pedal was depressed. No warning light was illuminated. Additionally, the vehicle failed to stop immediately while the brake pedal was depressed. The vehicle was taken to the dealer; however, no failure was found. The vehicle was not repaired. The contact stated that he test-drove two other 2023 Ford Bronco Sports at the dealer, which also made abnormal sounds while the brake pedal was depressed. The manufacturer was made aware of the failure. The failure mileage was approximately 10.
Bought 2021 bronco sport in Dec 21. Since my engine has stuttered and started to die. The panel starts falling as if it is sitting off. This is not the auto engine shut off while idling at a light issue. Upon starting the engine you can hear a ticking and on every certain revelation the vehicle will sputter and start to cut off. It has died on 2 occasions in my driveway, but not yet on the road. It will stutter and start to die almost always in idle, especially in park, but it will do it and stay losing power mainly while driving low speeds or when not pressing gas pedal. I received recall and was told part was not available and didn't know when it would be available and have never been told part was available, but miraculously my recall order was closed without parts ever being replaced. This is like mist of the 8 recalls on this vehicle. 6 recalls where made before the vehicle came off of the train car. 6 recalls were still active the night I drove off the lot AFTER SERVICE WAS CLOSED. My first service was flat spots in my tires from sitting in a train car in Florida heat for 3 months, no parts were replaced, feb and March of last year the recall was closed before my car was in the shop... My dealership is clearing recalls and not reels my vehicle. They are taking advantage of my mental disabilities.
When reversing there is the absolute worst extremely loud embarrassing metallic screeching sound, considerable to a ships horn. Once you press brake fully and come to a complete stop the sounds ceases, let go of the brake it come right back. You can put it in drive and then back to reversing, same thing. Dealership was informed in 2022, said they fixed it. Spring/Summer of 2023 after complaining again was told part was ordered, could not be told what part. September 2023 was told no part was ordered, issue was fixed. October 2023 had a male take my bronco in for repairs and answers, parts are now reordered, parts are back ordered since this is a recall, no time frame on repair. When you check my vin for recalls, all recalls are closed. I am under the impression that my Dealership never has done recall work and only clearing them off as completed.
While driving vehicle will flash place hands on wheel while hands are on the wheel. It will then turn off sound system and cut off adaptive features until I shake my steering wheel irrationally to the left and right. It will also jerk the vehicle into other lanes to try and correct to stay in lane, while I'm inside of the lines issuing the adaptive driving features. If there is a break in the lines, ie: turning lane or intersection the adaptive wants to jerk course into other lanes. While driving down the expressway, if a car on either side brakes around me the collision control takes over and slams on the brakes. Most of the limits near me are 70!! Going 70 and slamming down to 50 before i can regain control has almost gotten me killed several times here in Florida!! I've informed dealership, but they claim the sensors are not throwing codes. This also has been happening since purchasing this vehicle.
Since dec 2021, buying vehicle, I've not had real heat, you can turn heat to 86 and above and have heat, nothing in between. Was told they needed to speak to engineer to fix problem. I took it back in needing heat again, and was told if I only use automatic and set temperature, I could have a temporary solution for zero heat and they would find a more permanent solution. My vehicle is almost 2 years old and i still have not had an engineer diagnose and fix my heat. I've been told by dealership that temporary fix should be sufficient or to sell my bronco.
The windshield developed a crack down the center of the windshield starting at the top of the glass. There is no apparent indication that crack is due to an object hitting it.
I had two recalls which one of them was my breaks. I went about 3 months ago and they told me they didn't have the part and they would place the order and I would get a call as soon as it arrived. I waited and a new recall came in saying there was a leak in the engine oil and it could cause a fire on my car. I called Ford after I made an appointment online, when I spoke to the lady she said she had no idea and all she could do was made me an appointment. I decided to drive myself in person to this dealer Big Valley Ford and let them know what was happening since my app and my car both said I had I HAS 0% OIL LIFE and i needed oil changed ASAP. according to my sticker on the window from the previous oil changed it said I had over 1000 miles before oil change, yet my car and app were telling me i had 0% oil life. When i went to them specially after knowing there was a recall for oil leak they took my car and said they would inspected, they called me again and said there was nothing wrong with it and to ignored it, I never got a paper or anything with such information. I asked about the other recall and if my parts were finally in and the guy said there is no record or order for that. He sent me to speak to someone else and when I did they lied to me saying my car parts had been order. When I left a lady call me saying she needed pictures of my car to be able to order them and I told her someone had already said they were order that morning and she said no orders were never place. I drive back to them again and I live 20 minutes away, If i didn't show up in person again they would had never had made the order I had been waiting for over 3 months. As of today I do not longer feel safe with this car and I don't want it, yet I dont know what to do to solve this I need help please!!
Vibrations are felt from the rear when releasing the brake. FORD has reviewed it on multiple occasions and indicates that this is the case. What system component failed or malfunctioned? Brakes Available for inspection upon request? Yeah How was your safety or the safety of others put at risk? I don't know Has the problem been reproduced or confirmed by an independent dealer or service center? They say it is normal although they once stayed with her indicating that they put the back in grease for 24 hours. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, by the manufacturer. Where I bought it new. Were there warning lights, messages or other symptoms of the problem before the failure and when did they first appear? No If you are unsure, simply indicate UNKNOWN and provide your best assessment of the incident and cause in your description.
The car wouldn't stop even after normally hitting the brakes. It continued to slide almost hit another car. The brakes make squeaking noise when in reverse mode
When I drive in reverse at any speed, there is a very loud noise. When I got my last oil change I told the repair tech at my Ford Dealer and he said he didn’t hear it. I took it home and now it is worse, and extremely loud.
The contact owns a 2021 Ford Bronco Sport. The contact stated that while his wife was driving, the brake hold system was causing resistance and the vehicle was grinding and shaking. The contact disengaged the brake hold assist. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA. The failure mileage was approximately 5,000.
The car stalls out and stops accelerating while on the road, putting me in danger. At first, it displayed service and check engine lights, and the Ford Service Dept said it was a faulty transmission sensor. They replaced it, and now no service and check engine lights appear, but the car continues to have problems accelerating or changing gears. It is driving very loud as well and struggling to drive at high speeds. Consumer stated auto-shutoff at lights is also not working consistently and continues to stay shutoff even after letting go of the brakes. This hasn't ever happened before.
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic), 22V191000 (Engine and Engine Cooling) and 22V859000 (Fuel System, Gasoline) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
When I bought my vehicle in 2021. The brakes makes a squeaky noise when backing up. I took to dealer and the mechanic said it was normal his wife have the same car and her Bronco does the same thing. The brakes still makes noise when backing up and it’s year 2025. I’m thinking about going to another brake pad but buying a new vehicle for it to squeak is not right.
The contact owns a 2021 Ford Bronco Sport. The contact stated that the vehicle failed to start-up. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
EVERY morning when reversing out of my driveway my brakes make a very loud noise. It's been going on for several months and is only getting worse. I've taken it up to the dealership and they cannot find the problem.
I have the same symptoms of recall 21V625000, they check my SUV however they said its not afected by the recall and the problem is still happening.
The contact owns a 2021 Ford Bronco Sport. The contact stated that there was an abnormal squealing sound coming from the vehicle while in reverse(R). There was no warning light illuminated. The contact had taken the vehicle to a dealer where she was informed that her vehicle was not included in NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 20,000.
The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing during morning startup and depressing the brake pedal, the vehicle made an abnormal loud moaning sound. The contact stated that the abnormal loud sound increased over time. There were no warning lights illuminated. The vehicle was taken to the local dealer several times, where the failure was acknowledged, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was opened, but no additional assistance was provided. The failure mileage was approximately 2,000.
The contact owns a 2021 Ford Bronco Sport. The contact stated that the vehicle stalled while she was at the stoplight. There was no warning light illuminated. The contact was able to restart the vehicle. The contact stated that she was able to pull into the nearby parking lot however, the failure recurred while parking. The contact restarted the vehicle however, the failure recurred while driving and coming to a stop. The check engine warning light was illuminated. The vehicle was towed to the dealer who diagnosed that there was a fuel delivery module failure. The contact referenced NHTSA Campaign Number: 21V625000 (Fuel System, Gasoline). The manufacturer was notified of the failure and advised the contact that her VIN was not included in the recall. The vehicle was not repaired. The failure mileage was 89.
The contact owns 2021 Ford Bronco Sport. The contact stated that while the vehicle was in reverse(R), the brakes would emit a loud squealing noise upon depression without warning. The contact had taken the vehicle to the dealer and the front brake pads were replaced; however, despite the repair, the failure persisted. The contact then called the manufacturer who referred her to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2021 Ford Bronco Sport. The contact stated that the windshield had fractured in the lower corner of the driver's side and extended towards the center of the windshield. The vehicle was taken to a glass specialist who replaced the windshield. The failure occurred an additional two times. The windshield was replaced by the glass specialist the second time; however, the windshield was not replaced after the third time. The vehicle was taken to the dealer, but the windshield was not replaced became the Warranty coverage had expired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 10,000.
The contact owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was in reverse(R), there was an abnormal screeching sound coming from the rear brakes while depressing the brake pedal. There was no warning light illuminated. The contact had taken the vehicle to a local dealer and an undisclosed recall repair was performed; however, upon retrieving the vehicle, the failure worsened. The dealer was notified of the failure but offered no additional assistance. The manufacturer was notified of the failure and referred the contact to the NTHSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was unknown.
When turning on the car and getting it into drive, the car does not move as it seems to be stuck in neutral. Once the gear catches, the car does drive. This happens at stop lights, in traffic, red lights, and any time my car has to stop. This occurs with the engine on or off. This car also was bought on 8/17 straight off the truck for the dealership.
On morning of Sept 2, 2021 I was driving home from my overnight shift as a nurse getting off about 0635, driving down a major street in the downtown area. I was approx 6 blocks from my hospital approaching a busy intersection and my Bronco Sport [2021] lost all power. Because my speed was only 30mph, it was easy to just come to a stop after a short roll Anytime the Bronco Sport shuts off it automatically goes into Park. So I had no power, not even flashers and could not put it into neutral to push it out of the intersection onto a side street. So I sat in my dead vehicle blocking traffic, just before dawn without flashers that worked, and directly in front of a bus stop, unable to move it at all. There were no warning lights or messages that came on prior to the loss of power on the dash. My radio was working fine, vehicle seemed to be running normal. After my Bronco Sport was towed to the dealer, which they have had now going on 1 week, they report the battery was completely dead and after they charged it they cannot replicate the problem I had. The battery stays charged but numerous warnings that come up on their diagnostic board. They ordered a new battery which is supposed to arrive today, Thursday 9-9-21.Once the new battery is installed they will check if the warnings go away and again if the new battery will die. The dealership cannot tell me why the battery/vehicle just died as it did. I am afraid to drive it on a crowded interstate or roadway of any type but I need a reliable vehicle to get to work.
The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing the vehicle at 3 MPH, there was an abnormally loud sound coming from the vehicle while the brakes were engaged. The vehicle was taken to the dealer. The dealer inspected the brakes but could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA. The failure mileage was approximately 900.
Within minutes of turning off my vehicle, I get the alert “ my vehicle equipped with FordPass(TM) Connect has entered Deep Sleep mode to conserve battery energy. Remote features including start/stop and lock/unlock may be temporarily unavailable because your battery” we have had it in the ford service center several times to try to resolve this issue and they can not figure out what the problem is. They have checked several times and the Battery is not low, reset the system and replaced the module under the passenger seat. Nothing has resolved this. This has been going on for over a year now.
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle was taken to the dealer, and the dealer informed the contact that the brake pads needed more wear and tear before they could perform the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
The component is the fuel injector, which is a part of the engine's fuel delivery system. According to the recall notice from Ford, this component has the potential to crack. The component is known to be defective and has been inspected by a Ford dealership service department upon my request and was told there's no solution as of yet by Ford. My family's safety, including that of my toddler who is a daily passenger, is at significant risk due to the potential for an underhood fire. The recall notice explicitly states that a crack in the fuel injector could lead to a fuel leak, and "liquid fuel and or fuel vapor that accumulates near a sufficiently hot surface may ignite resulting in an underhood fire, increasing the risk of injury." This places my family at risk every time we operate the vehicle, as the threat of a fire is present with no permanent solution available. Yes, the problem has been confirmed by a Ford dealer service center in Montebello, CA. On a specific date (August 16th, 2025), I took the vehicle in to inquire about the recall. The service department confirmed that my vehicle is included in the recall but also stated that Ford does not yet have an official solution to fix the issue. Yes, the vehicle and the recall issue have been inspected by the manufacturer's representative, a Ford dealer service center. The dealer verified the recall issue and confirmed that the permanent repair is not yet available, leaving the safety defect unaddressed. There have been no warning lamps, messages, or other symptoms of the problem (such as a check engine light or smell of gas) at this time. The complaint is based on the official safety recall notice from Ford and the fact that a known and severe safety defect exists without a remedy. The risk is present despite the lack of a visible symptom or a complete failure at this time.
Charging System The vehicle safety systems and monitoring systems shut down due to battery charging system failures. Problem confirmed by Ford engineers. And Ford service where the vehicle is still sitting. Vehicle has been at dealership 90% since 8/2022. They and Ford engineers do not know what’s wrong or why it will not keep a charge. Battery replaced, alternator and more but it still is unsafe to drive. Have too many warnings to count. And we have taken it to dealer for repair but nothing fixes it. And even the Ford engineers do not understand why it fails.
After spending Sunday preparing for the week at my small business, I was driving home on the highway just before 10:00PM at approximately 55 miles per hour. As I traveled toward a T intersection there was a sedan that had been stopped at their respective stop sign; I quickly approached and the vehicle pulled out abruptly in an attempt to cross both eastbound lanes and travel westbound on the four-lane divided highway. Though all attempts were made on my part to prevent it, the broadside collision occurred in the right eastbound lane at a high rate of speed; driver's side front end damage to my vehicle and rear driver's side damage to the sedan. Angled in the middle of both eastbound lanes of traffic, my vehicle became disabled due to the deployment of the driver's knee airbag. However, the chest airbag did NOT deploy and resulted in a severe whiplash injury. 1. What component or system failed or malfunctioned, and is it available for inspection upon request? Driver's Air Bag. Yes, original is still installed in vehicle. 2. How was your safety or the safety of others put at risk? I personally sustained a severe whiplash injury due to the chest air bag NOT deploying. To this day I do not feel 100% safe driving the vehicle as the original airbag is still installed; if it didn't deploy the first time and I sustained debilitating injuries, how can I, or the next owner, be confident it will ever deploy?! 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Unknown. Airbag didn't deploy. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. Knee airbag was replaced and all other repairs were completed. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO. I had just purchased this vehicle brand new, off the lot several months prior to the collision and it had less than 10,000 miles.
The contact owns a 2021 Ford Bronco Sport. The contact received a recall notification for NHTSA Campaign Number: 21V625000 (Fuel System, Gasoline) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Beginning at approximately 25,000 miles the vehicle started exhibiting stuttering at low speeds (<10 mph) while turning. this happened in both forward and reverse and turning either direction. I originally reported it as possible CV joint issue. Dealer informed me it was a known issue and drained and replaced the RDU fluid. Issue went away but resurfaced around the 50,000 mile mark. same results that the issue went away. Issue came once again at ~ 75,000 miles at which point I was informed that it was no longer covered by warranty. I paid to have same "fix" done, however the issue did not go away. Ford has stated that they will not cover cost of repair even though this is an existing issue identified under warranty and not corrected. Issue currently has a NHTSA communication (10187981)
The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing at an undisclosed speed, there was an abnormal squealing noise detected. There were no warning lights illuminated. The vehicle was taken to the local dealer where the failure was confirmed but was not repaired. The manufacturer was notified of the issue and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 9,202.
While driving on interstate I noticed what seemed to be small gravel (sand like) hitting the vehicle. Then I heard the sound of the window cracking across from the lower drivers side to the center of the window. I never noticed anything striking the window. After stopping in a safe area I could see on the outside that something small had struck it. The windshield has been replaced by my insurance company and One week later I have already received one small chip. As with most people my age I’ve had numerous vehicles and have only had one other vehicle with a windshield that was as easily damaged and that would be a Jeep TJ. Many other people have been complaining on line about the same issue. Like Jeep Ford should be replacing the windshield with a better product.
The dash cluster was dead and the start button LED just flashed on and off. The battery, checked with a VOM, showed normal voltage. The vehicle would not start. I unhooked one of the battery terminals and waited 10 minutes for the system to reset. After reconnecting the battery the vehicle lit up, behaved and started as normal. One should not have to carry tools to reboot their vehicle.
WHEN DRIVING MY 2021 BRONCO AND GOING INTO A RIGHT TURN THE VECHICLE GETS LOOSE . SORT OF SCARY WHEN IT DOES IT. LIKE IM GOING TO LOSE THE VECHICLE. THE STEERING WHEEL GETS REAL LOOSE AND ITS A CONCERN RIGHT NOW. I THOUGHT YOU ALL CAN LOOK IN T O THIS AND SEE WHAT IS CAUSING IT.
Chipping paint and gear shift knob cracking and ineffective
Breaks squeal while in reverse.
The contact owns a 2021 Ford Bronco Sport. The contact stated that when the vehicle was in reverse, there was a loud squealing sound coming from the rear end of the vehicle. There were no warning lights illuminated. The vehicle had been taken to the dealer six times to be diagnosed and the contact was informed that the rear brakes needed to be repaired. The gaskets and brake calibers were replaced; however, the failure reoccurred. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to file a complaint. The approximate failure mileage was 5,000.
I live in northern Indiana where humidity is high in the summer. We often have nights with a low temperature in the 60s to low 70s, with heavy dew, and sometimes fog. I park the Bronco in the garage overnight, and the windows are clear in the morning. I go to work before sunrise. With the climate control (With: Manual Temperature Control) set for no, or low heat, and outside air, everything is fine till about 10 minutes into the drive. The air conditioner turns on (with no indication that it is on, except the ice cold air coming out of the vents). Then the windshield starts to fog up on the outside because of the high humidity outside and a cold windshield. There is now way to turn off the air conditioner, except to turn off the climate control. I have tried turning up the temperature control to compensate, only to have the air conditioner turn off after several minutes, then I get hot air, and it is a never-ending task to try to control this as the temperature from the vents goes up and down. When the windshield fogs up on the outside, the wipers can;t effectively clear it. This hassle is also distracting to the driver. I know of no reason to have a humidity sensor turn on the air conditioner. This was verified by the dealer that the humidity sensor is what is turning on the AC.
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at various speeds, there was a loud clicking and rattling sound coming from the front driver's side wheel and both rear wheels. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 700.
The contact owns a 2021 Ford Bronco Sport. The contact stated while reversing at an undisclosed speed, the contact heard an abnormal sound coming from the axle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 31,000.