2024 Ford Bronco Sport Complaint Log

The contact owns a 2024 Ford Bronco. The contact stated while driving at an undisclosed speed, the contact noticed a burning odor in the interior of the vehicle. The contact stated an error message indicated service 4WD was displayed. In addition, the contact stated that when the vehicle was parked in the garage, the contact noticed a burning odor on the exterior of the vehicle. The vehicle was taken to the dealer, however the failure was not duplicated. The dealer performed an oil change. The contact stated that seven days later, the failure occurred. The contact stated while driving at an undisclosed speed, the contact noticed fire coming from underneath the hood. The contact and her daughter were occupants of the vehicle. The contact stopped and parked the vehicle. The contact and her daughter exited the vehicle. No injuries were sustained. The vehicle was towed to the dealer, which was the dealer that performed the diagnostic test and the oil change the week prior to the failure. The contact received documentation which provided several unknown parts related to the power train and electrical wiring that were replaced. The contact stated that no official failure diagnostics were provided. The vehicle manufacturer was not made aware of the failure. The failure mileage was approximately 18,000.

I have cut my arm two times on the door lock while exiting the vehicle. The door lock sticks out and the point is very sharp. I have blood thinner issues and it could cause severe problems. It occurs when the door cannot be opened all the way and you turn to exit. This needs to be rounded off and the flashing from casting the part needs to be sanded off

Auto start / stop feature stopped working after recall 24S24. Took to dealership where battery was diagnosed at 57%. Had no indication battery was failing. Recall reprogram did not resolve issue.

The contact owns a 2024 Ford Bronco Sport. The contact stated that while his girlfriend was remotely starting the vehicle, the vehicle started rolling out of the garage independently. The vehicle came to a complete stop after crashing into another that was a vehicle parked in the driveway. The vehicle was unoccupied at the time of the rollaway. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

See attached document for complaint.

Vechicle is again in Battery saver Mode. Vechicle not safe to drive.

Battery will not hold a charge longer than a few days. Ford can see the BCM Faults, on their end.

Vechicle battery will not hold a charge, longer than a few days. Ford can see the BCM Faults on there end.

THIS CAR HAS LESS THAN 2,500 MILES ON IT, AND IT FAILED TO GO INTO GEAR WHEN PULLING OUT ON A MAJOR HIGHWAY. WHEN IT DID SLIP INTO GEAR, IT WOULD ONLY GO 10 MPH THE WHOLE WAY HOME. MULTIPLE ALERTS WERE SENT TO MY PHONE; SEE BELOW FOR SPECIFIC ALERT INFO. THE DEALERSHIP SAID IT WAS A LOOSE WIRE AFTER TELLING ME THEY WOULD REPLACE THE CAR, AND OVER 60 SENSORS WENT OFF. ALERTS: SERVICE ENGINE WARNING POWERTRAIN MALFUNCTION REDUCED POWER PRE-COLLISION ASSISTANCE NOT AVAILABLE

Moof roof popped up from the center ripping at all edges, causing loud boom sound. Glass shattered. No drastic change in temperature. No impact of object. Newly purchased. Dropped off at dealership to investigate.

Battery / 12V system failure. Vehicle will not start, requires jump start to start vehicle. Battery does not sufficiently re-charge while vehicle is running and requires jump start next time vehicle is needs to be started. This issue has left me stranded on multiple occasions. The dealer has not reviewed the vehicle yet and no parts have been inspected. Problem first occurred two weeks into ownership / 400miles. There are no official indicators of issue, however I did notice that the auto stop/start feature does not function when driving as an early tell that the 12V system does not have sufficient charge.

Upon attempting to start vehicle every warning indicator flashed in series across the screen and the SUV would not start nor was the vehicle lockable. Also, the rear door and access glass (where tools, safety equipment, and spare tire is located) could not be opened. The vehicle would not start and could not be placed in neutral to push the vehicle to a safe location. The manufacturer informed me a "failure to communicate" was indicated in their system. Had this occurred in an unsafe location such as on a highway or in a physically dangerous location occupants would be placed in danger from other moving vehicles and/or criminal activity. Operators of this model MUST 1.) Be able to place the vehicle in neutral when needed. 2.) Be able to manually open the rear liftgate and/or rear glass to obtain safety and repair equipment. 3.) Be able to manually lock the vehicle as needed to secure both occupants and contents. I have scheduled a maintenance visit/repair with an authorized Ford dealer in Joplin, Missouri to address multiple instances of "Loss of Communication" as reported to Ford Motor Corp.

When I start my Bronco, daily, there a vibration even as I drive out of my garage. Once I’m on the road I don’t feel the vibration. I have taken my Bronco to the dealer 2-3 times and they tell me the Bronco doesn’t do as I stated to them. I can’t make this up, I think the mechanics are not sure what is wrong. I love my Bronco and have owned many fords over the years and have never had this issue. They did tell me, I should drive it more and the vibration should stop. At least they admitted it was happening. I drive 16 miles a day, so I’m not sure how much I should drive daily , I’ve never been told I should drive more

All 4 Continental PRO CONTACT TX tires on 1 week old brand new purchased Ford Bronco Sport VIN [XXX] from Ford Dealer Swelling on Sidewalls in various points. After researching amongst other Bronco Sport Forums issue appears to be common failure on New Bronco Sports equipped with Continental PRO CONTACT TX tires. Requested tires to be changed at Dealer, they found 1 Bronco Sport with Balled up Sidewall issues and wanted to replace "like for like" admitting they have a some sort of FACTORY defect but would not exchange tires for ones with "OUT" Factory Defect. I believe there is Faulty Construction on Sidewall of tire or Like FORD Dealer stated some sort of MANUFACTURER DEFECT. On certain CONTINENTAL PRO CONTACT TX tires from Factory. Symptoms were first noticed 6 days after having possession of new vehicle. And the Swelling appears to be moving TOWARDS the tire TREAD itself. The swelling has become increasingly noticeable and raises concerns about the safety and performance of these tires for my Family Vehicle and others having the same issues. Given the importance of tire integrity for vehicle safety, I believe this issue warrants immediate attention and investigation. I would appreciate it if you could investigate this matter and advise on any necessary actions or precautions that should be taken. Ensuring the safety of consumers is crucial, and I trust that NHTSA will address this issue promptly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Bought car June 27 and now being July 15 the car is completely dead and battery is dead. Charged the battery up works now. But battery will need to be replaced. Picture attached of battery after charging for 3 hours.

The contact owns a 2024 Ford Bronco Sport. The contact stated that while driving 75 MPH, the vehicle started to lose power. The WRENCH symbol warning light was illuminated with a message of a failure with the power train displayed. The vehicle was taken to a dealer however, the dealer was unable to determine the cause of the failure. The dealer replaced the knock sensors, and a software update was performed. The vehicle was repaired; however, the failure persisted while driving for long distances. On another occasion, while driving from State to State, the wrench symbol warning light illuminated with the power train failure message displayed. The contact also received a notification on his cellphone. The vehicle was repaired by another dealer; however, the contact and the dealer expected that the failure could recur. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.

On [XXX], my 2024 Ford Bronco Sport spontaneously burst into flames while driven by my [XXX] son. Per a local bystander, there was smoke and fire observed around the undercarriage as he drove down the road. Multiple vehicles began honking while stopped at a red light. A driver alerted my son of the fire. He was able to evacuate along with his [XXX] sister. As they were fleeing to the median of an active highway, the vehicle burst into flames. After several explosions the vehicle continued to burn and melt until the fire dept extinguished the flames. Prior to spontaneous combustion, there were no symptoms of gas leaks or error messages. Nor were there any fluid leaks. There were no error messages or signs of vehicle distress even while my children were driving & engulfed in flames. If bystanders had not flagged down my son, my children may have still been inside the vehicle when the fire & explosions consumed them. The fire department ultimately inspected the vehicle for damage. I am still awaiting their report. Initial conversations on the scene indicated an engine fire. On June 11th, my insurer commissioned an engineer to inspect the vehicle for causation. No report currently available. The vehicle was brand new; purchased just 6 weeks ago. At the time we purchased, 2022 & 2023 models had an open safety recall for fire risk due to a fuel injection defect. There were no reported design updates for the 2024 model. Nor were the recall fixes recommended in Feb 2024 installed on my Bronco purchased late April. It is my position that both Ford & the dealership knew or should have known the 2024 models would have the same defect and fire risk. Disturbing they sold their defective vehicle to my family. The dealership claims no responsibility or obligation to disclose risks. Ford refuses to speak with me given total loss status. My only recourse now is through my insurance. My children remain traumatized by their near death experience. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

extreme loud vibrating noise coming from sunroof while driving at or above 35 mph. it may be bad design for rubber seal and body trim for the sunroof. for example: automatic car washing - hard rolling brushes hitting the top of the vehicle during the wash process, then there is the high pressure water rinsing from different directions, followed by a high wind vortex that causes every exterior surface extreme pressure and force. so, a few trips to the car wash, now causes your sunroof seal failure which may lead to a sunroof blow out while driving at 60mph on the high way... please ALERT ALL to this danger. sunroof seal failure. sunroof blowout. sunroof vibrating.

The contact owns a 2024 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number 24V267000 (Electrical System, Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

When coming from a stop at a traffic light vehicle losses power for approximately 15-20 seconds. This puts the driver of the vehicle, passengers, and other vehicle drivers operating on the roadway in danger of a major collision, possible bodily harm or even death. We have twice taken the vehicle to our dealership, where we purchased the vehicle; in order to fix the recall and we have had no success in gaining a remedy for the issues. The vehicle was seen twice by the Chandler, Arizona Earnheart Ford service department. There were no warning signs before the incident and they started appearing soon after the purchase of the vehicle. We have notice that the hotter it is outside the more frequent the loss of power occurs.

The contact owns a 2024 Ford Bronco Sport. The contact stated that the driver's side front door locked without unintendedly. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 300.