2023 Ford Bronco Complaint Log

The contact owns a 2023 Ford Bronco. The contact stated while the vehicle was parked, the contact noticed that the hard top was detaching. The vehicle was driven to the dealer but was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.

We installed new tires and wheels on our vehicle and it immediately started having engine problems and the check engine light comes on. We took it to the dealer and after several days back and forth Ford told the deal that it's a known problem with the 2.3L version of the Ford Bronco however they had no fix and no timeline to fix the problem. This creates a safety hazard as the engine program can't be updated and could cause damage to the engine and cause it to fail. The dealer then stated that they could not return the vehicle to us with the new tires and wheels we purchased and we had to put our old tires and wheels on. We counted on the old tires for a spare since we already blew one tire out. So in addition to a safety hazard we are currently out $2,500 we spent on new tires and wheels, and now have to purchase another tire of the exact same original size to have a spare, costing us another $300.

The front flares at highway speeds blow off-Ford has known about this issue and refuses to acknowledge this issue that is very well documented on the Ford Bronco Raptor forums. The do not warranty these even though there is only a few thousand miles, they will not even give a reason why they deny the warranty. This is a safety issue as they are only held on with a few clips. these are oversize flares and the wind from hwy speeds causes the flimsy clips to break making the oversized tire flares to fly off

While traveling out of town the key fob unpaired from the vehicle while stopped at a gas station. We were locked out of the vehicle and the key fob would not unlock the vehicle. We were able to use the app to unlock the vehicle, but the vehicle would not detect the key. We replaced the batter in the key fob, but the issue persisted. Luckily we used Youtube to find a solution, which is to place the key in the bottom of the center console. The key fob will intermittently unpair from the vehicle. I believe this to be a common problem with Ford vehicles given that we found a solution on Youtube and there are a number of online forums where this issue is discussed. Had we not had the app, we would have been stranded hours from home with no way to access our vehicle.

Was driving on the highway, when the vehicle popped up the message and it caused either the emergency brake or the automatic collision detection brake to engage. It turned of when I applied gas. The brake issues remain, when I restarted the vehicle after 15 minutes of being off, no brake error was detected evening after pumping the brakes.

The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was not yet available. The contact stated that upon inspecting the rear shock absorbers, the contact became aware that the rear shock absorbers were leaking. The contact had previously noticed that the front shock absorbers were leaking. Additionally, the contact stated while driving at various speeds, the vehicle was bouncing, and the ride was rough. The local dealer was contacted and advised the contact to take photos of the failure and send the pictures to the manufacturer. The manufacturer was contacted, and a case was opened; however, the manufacturer declined to receive the photos of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 12,842. VIN tool confirms parts not available.

While 400 miles from home on vacation, driving in rain, the windshield wipers quit working. As rain picked up from a sprinkle to a more steady rain, I increased the wiper speed. After adjusting a time or two to match the rain coming down, the wipers stopped in the up position. When I change the speeds on the wiper control nothing happens, and it also will not spray washer fluid for the front windshield. The rear wiper and fluid spray work as expected. I checked the fuse identified in the manual, and it looks good. I even swapped the fuse with the rear wiper fuse, and the front ones still do not work. The two dealerships in the area are not able to do much, so I'm facing a 6.5 hour drive home with rain in the forecast and no working windshield wipers on a 1.5 year old vehicle.

3 separate times while driving on the on the interstate doing between 70-75 mph the vehicle completely lost power and an alert was displayed saying “Powertrain Malfunction”, the most recent incident was 07/26/24, before was 06/16/24 and 06/22/24. The vehicle speed dropped down to 35-40 and wouldn’t go any faster, and we had cars behind us, this created a major safety issue for me and my family. We had to pull over on the interstate, turn the car off and back on. We took it into the Ford service department, they said nothing was wrong with it and claimed they reset the computer.

See attached document for complaint.

I turned on the car and the airbag light was on. I took to a Ford dealership they said this was not under warranty. The sensor to the airbag is not working and will not go off if I'm actually in an accident. The sensor needs to be properly installed as this was an issue with many Ford Broncos years 2021-2022.

I was driving on the back of my property and a loud pop and clanking sound occurred right where the rear shocks are ; also there was/is a thin oil film all around the area where the shocks are . FORD is not fixing this problem is why I'm filing this report . I've also tried reaching out to Ford a few times with no success. THIS has been a problem for four years with Ford and no one has held Ford accountable. Lawsuits it seems are the only method that works I hope NHSTA proves me wrong. Sincerely [XXX] , thank you NHTSA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The rear tailgate latch malfunctioned. When the doors are locked using the key fob or auto door locks the tailgate pops open. When you get up to speeds over 11mph triggering the door auto-locks, the tailgate pops open and swings out.

When the vehicle downshifts in the lower gears, specifically 3rd to 2nd, and 2nd to 1st, the vehicle will often dangerously accelerate, sometimes doubling the speed for a few seconds. This happens fairly consistently when using the lower gearing offroad mode but I've had it happen in normal modes too. There is a TSB that may deal with the issue (TSB 23-2352), but Ford service has not been cooperative with addressing it because they claim to not be able to reproduce the issue despite my having video evidence. I can provide videos if you'd like. I posted about this issue on a Facebook group and apparently it is widespread. The contact took the vehicle to another dealer who was able to reproduce the issue. The dealer stated that it's not a problem because the new Bronco behaves the same manner.

My rear shocks have been corroding on the external resevior attached to the lower shock body and is rusting really bad in the exact place where the manufacturer of this vehicle says that it's breaking down ( rusting ) at. I called the dealership and the service department and they REALLY gave me the impression that they really don't want to repair my vehicle and is why I'm filling this report with NHTSA . I want the dealership of the manufacturer to replace my rear shocks with new shocks and not put RTV sealant and a retention clamp on this external resevior as stated as one of the remedies the manufacturer has listed in a letter sent out to all of it's dealerships about the manufacturers recall on the rear shocks . In the manufacturer's letter it does state that one of the remedies is replacing the shocks but ONLY if the shocks are leaking oil from the shock resevior/ flange damper area . The corrosion on my shocks are bad . The manufacturer is not SERIOIS about fixing this problem and is why I trust NHTSA to help me and thank you NHTSA .

The infotainment system, radio, backup camera has been frozen or does not come on startup of car. This means the backup camera has been frozen or does not come on when in reverse which is a safety issue. This put people and objects at risk when I backup. This has been happening about once a month if not more. In the cooler months it happens more. I have video proof of this happening and have provided this proof to a Ford dealer. I have taken in my Branco multilabel times to get this checked and they have not been able to reproduce this.

The contact owns a 2023 Ford Bronco. The contact stated while in reverse, the vehicle failed to accelerate as intended with the accelerator pedal depressed. The check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed that there were signs that rodents had chewed the engine electrical wiring. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 9,792.

When driving or breaking at slower speeds, the car feels as if the transmission is “slipping” and the car jerks forward. The same thing happens when braking the car.

Been having problems with ford pass took vehicle to dealer a week ago and they say that has to do something with the computer of the car so that's mean is something serious computer control every single sensor engin3 etc..

Loss of power

Front pinion seal leak is detected at where the front drive shaft meets the front differential. Ford attempted to fix it with a pinion seal replacement and the leak is still unresolved, second attempt was done by changing the front differential fluid which also did not resolve the issue. This issue is fairly common amongst bronco owners on forums and will be hard to come to the users’ attention unless the user checks under the vehicle so the problem may be more widespread than reported. The undetected loss of front differential fluid may cause overheating of the front differential over time as the fluid levels become low and potentially cause a lockup at high speed when the vehicle is used in 4A AWD mode. The leak can also be a fire hazard.

My 2023 Bronco with 6k miles died without any warning back in late January 2024. Ford service dept said it was a failed catalytic converter. After it was in the shop for a 1.5 months, waiting on the back ordered part, we picked up our truck around March 10. Fast forward to today, truck has 7k miles. We were southbound on the interstate in bumper to bumper traffic heading to Disney World when the truck’s engine died, yet again. Luckily we were not traveling typical interstate speed and we safely maneuvered the vehicle to the side of the road and contacted Ford roadside assistance and a tow truck was quickly dispatched. The truck is currently sitting at a Ford dealership on a Sunday, 485 miles from home and a lot of money tied up in our vacation plans. Just thankful nobody was hurt, but waiting for this to happen a third time just to file a lemon law is reckless to customers and everyone else on the road, for that matter.

The contact owns a contact owns a 2023 Ford Bronco equipped with Continental Tires, Tire Line: ProContact, Tire Size: 225/65/R17, DOT Number: IP50GBV3K. The contact stated that while driving approximately 20 MPH, the contact heard a loud booming sound. The contact stated that after stopping and inspecting the vehicle, it was discovered that the rear driver’s side tire had experienced a blowout and the tire was flat. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 15,000.

On Sunday [XXX] I experienced a mechanical failure while off road with my Bronco, after getting myself unstuck from a snowbank I had backed into, I heard a clicking coming from my right front wheel, and the clicking continued once I got myself out, I experienced my front wheels lock up twice and a “service 4x4 system” with a wrench, this appeared two different times. This occurred approximately 6.6 to 7 miles up a trail and 9 miles from the nearest town with cell service. (Trail up near Coplay lake, WA.) This “trail” was simply a snowy forest service road and something most vehicles could easily make. Ultimately, it was determined by the dealership that at approximately 12,300 miles my M190 open differential had completely failed and dealership is refusing to warranty the differential. Parts that failed? M190 4.27 front differential. Warning lamps and symptoms ? Service 4x4 lamp and front wheels completely locking up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I customer Ordered 2023 Bronco from Ford in 1/2023. It was delivered on [XXX]. I paid for vehicle in full. Upon getting in Bronco to drive home I noticed a Defective Steering Wheel with bumps all over it. They cut into my fingers. I notified Ford right then on [XXX]. I also noticed Defective knuckle punch on rear tail door of Bronco that holds Spare Tire, etc. I notified Ford. They have wasted a year lying to me by email and telephone messages telling me they are not responsible for these defects. I documented and photographed issues and had Crown Ford in Lynbrook, NY inspect vehicle and photograph issues and send them to Ford Headquarters in Michigan. Ford refuses to made repairs/corrections under a Manufacturer's Warrent or through the Lemon Law, etc. This was a brand New Factory Built and Delivered Ford Bronco. It was never on a showroom floor or test driven. It was ordered, paid, and picked up by me. I have offered to have work done and provide Ford the Receipts but they refuse to do anything to rectify the situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving the vehicle began to misfire and became unsafe to drive. It was towed to the local dealer where error codes confirmed that cylinder 4 had misfired. Ford was unable to duplicate the issue nor where they able to find any issues that would have caused the misfire after trouble shooting.

The rear parking sensors (all of them) stopped working. Whenever the vehicle is placed in reverse a warning message is displayed on the dash. The vehicle was taken to a Ford dealer and it turns out a wire was damaged in the rear wiring loom. This was most likely due to physical damage from something hitting the wiring loom behind the right rear tire. It seems that this is poor placement/protection of the wiring loom, especially considering that this is an 'off road' vehicle (Bronco). The dealership refused to fix the problem under warranty stating that it was due to 'external' damage.

The contact owns a 2023 Ford Bronco. The contact stated that upon reversing into the garage, he placed the gear shifter into park(P) and shut off the engine. Upon exiting the vehicle and approaching the home, the contact heard a loud crash and saw that the vehicle had rolled backed into the garage door. The contact initially thought the vehicle was not shifted into park(P); however, upon entering the vehicle, the contact saw that the vehicle was in park(P). The contact stated that two panels on the garage door. The vehicle was taken to the dealer and the dealer was informed of the failure. The manufacturer was also notified of the failure and the contact was referred to the NHTSA Hotline. The vehicle was not diagnosed or repaired. The failure mileage was approximately 22,700.

Parking Brake Fault Service Now came on. Took to dealer and no codes stored. Looked on google and multiple people are having same issue. Ford needs to look into this as it may not be safe to drive.

A grinding/rattling sound is coming from the manual transmission while in 1st & 2nd gear. This is a known issue with Ford, complete with its own TSB 23-2019. I took the car to my local Ford dealer, described the issue, and referenced the TSB. I was told later that the tech could not duplicate the issue. I then offered to drive and have the tech ride with me. We both agreed that it was an odd noise. The next day, I was told they didn't know what the issue was, and as far as they were concerned, the transmission was supposed to sound like that. They have otherwise blown me off and won't help.

I was driving uphill in a neighborhood going about 15 mph when my Bronco suddenly lost power. I was not able to restart and had to manually restart the truck using the fob to ignition method. It started back up, but a terrible sulfur smell was coming from the vehicle. I brought it into our nearest Ford dealership and they claimed there was nothing they could do because no code was reported from the truck. I continued to drive it for another day and the check engine light came on. My Ford Pass relayed a message claiming that the issue was the catalytic converter. I took it to my Ford dealership who claims this could take months to fix because the parts are on back order. My 2023 Ford Bronco, 2.7 liter V6 had less than 6k miles.

LED headlights on new 21+Ford Bronco do not have enough heat to melt snow or ice that builds up on the headlights while traveling. There are thousands of posts online from different drivers confirming this issue with winter weather. The headlights become clogged with snow and visibility at night is reduced to an unsafe amount. The headlights will have to be cleared manually, resulting in additional unsafe situations, and get filled back up again in under 10 min. This has not been inspected by the manufacture for my vehicle - but should be recalled and replaced with heated headlamps of some sort. The problem can be reproduced any time by anyone driving a Bronco in freezing rain or snow. I have attached photos of other Broncos with this exact issue.

Rotational scraping noise from manual transmission, especially when cold and neutral (1st and 2nd gear). Ford Dealer at Autonation Ford Union City, Georgia stated that they would need to replace the 5th and 6th synchronizer rings to resolve this issue. Bought certified used from Capitol Ford in Charlotte, NC with 8213 miles, hear noises but it was soft, but the more I drove the louder it got. Now Bronco has 9064 miles. No accidents, no off-roading, and this seems like a safety issue from the manufacturer because the shifting is difficult.

While driving at multiple different speeds in the rain and snow, the wiper blades on the vehicle slow down on their own to an intermittent speed without driver input. This slowing of the wiper blades causes the driver to lose visibility while driving, creating a safety hazard on the road. This issue has occurred numerous times when the wiper blades are set to the highest speed. After about one minute, the wiper blades start to slow down and eventually reach a stop/start speed where the blades only wipe every 5-10 seconds. To remedy this, the driver has to turn the wiper blades off and turn them back on again to get the wiper blades going again at the higher rate of speed. However, this only lasts for a short period of time (about one minute) and then the wiper blades slow down again on their own. The driver has to keep repeating this to be able to maintain visibility while driving in rain and snow conditions. This causes the driver to have to take a hand off of the steering wheel in inclement weather to keep adjusting the wiper blade speed. This issue has not yet been taken to a dealership for inspection, but this issue has been referenced in several online forums for this particular vehicle. There were no warning lamps or messages that appeared on the vehicle. In fact, in online forums, other Bronco customers have stated that Ford says this is how the wipers are supposed to operate.

My 2023 Ford Bronco has these "Advanced" wipers that automatically stop wiping when they think the windshield is dry or think the wiper motor may be damaged. When driving in heavy rain and you put the wipers on High (or even Low), they automatically switch to Intermittent after about 1 minute. They actually stop wiping at a high speed and pause between wipes for several seconds. In order to keep the wipers going in heavy, blinding rain you have to keep switching the wipers from Low to High to keep them moving. This is a safety hazard since you honestly cannot see though the windshield during heavy rain. After reading the Manual it appears this is a "feature" of the new Ford Bronco. This is a major safety issue and Ford should be required to fix the wiper motor on these vehicles.

The vehicle experienced recurring electrical system failures beginning in December 2023. The vehicle intermittently would not start and on several occasions lost power unexpectedly. The vehicle was taken multiple times to an authorized Ford dealership for diagnosis while still under the manufacturer warranty. The dealership repeatedly reported that no issue could be identified despite the recurring electrical malfunction. The vehicle battery was replaced more than once within three years, however the underlying electrical issue persisted. In August 2025 the dealership instructed that the vehicle remain at the service center for extended diagnosis. The vehicle remained at the dealership for more than 40 consecutive days before being returned on October 8, 2025. Because the vehicle intermittently fails to start and has experienced electrical system malfunction, this creates a potential safety risk if the vehicle stalls or loses power while operating in traffic. Additionally, the vehicle currently has two outstanding manufacturer safety recalls that remain unresolved after nearly three years of ownership. This complaint is being submitted because the defect remains unresolved despite multiple repair attempts while the vehicle was under the manufacturer warranty.

Windshield wiper speeds are extremely slow. and at times quit working.

Engine service light came on indicating reduced power/power failure. Called Ford dealership and they said to bring it in asap. After diagnosis the Ford dealership said there was a problem with the wastegate. The dealership has no eta on when the part will be available.

The main issue is the airbag light, it is available for inspection. Warning indicator on Ford app states safe to drive without a passenger. Dealer repaired a couple parts got better for a while but continued. Was told they had a wiring harness ordered, but canceled and told to call Ford about a buyback, dealt with Ford, Better Business Bureau about lemon law, but still have not giving me a price for the buyback even though they agreed to buy it back. The vehicle had been in an accident [XXX], it was repaired at the Ford dealer And completed 6/7, was dropped off to have a new aftermarket bumper and winch, lights installed. The first time airbag light came on was [XXX]. At first, I could turn the vehicle off and then back on, and the light would go away, did not get consistent enough to take to dealer till [XXX]. Warning light was on when I dropped it off, which was witnessed by the associate but off by the time it made it to repair bay. Back to ford on [XXX]. Did get a code to change an airbag indicator and sensor in the rear seat. Picked up after repairs February 16. No warning lights, next day the warning light was back on contacted Maria at Ford. Dropped off to Ford again on 2/26. Call the dealer not being done in a timely manner on 3/15. I was told to request a buyback on March 18. The vehicle status changed on 3/20 showing no alerts on my Ford pass app. They had a wiring harness ordered, but canceled. Picked up my vehicle on March 29. I asked if the vehicle failsafe that if it can’t tell if somebody’s in a seat while the airbag go off and got no reply. Wife is afraid to drive in the front seat on the airbag light is on. Light on continuously now Ford won’t give me a rental car to do more investigation because I get no code to tell him what part to change and I’ve not been given a buyback price. Intermittent Pre-collision / adaptive cruise control will stop working while driving on the highway be out for 11 minutes and then come back on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Wireless charging pad not working correctly. It is causing my phone to overheat to the point it is uncomfortable to hold in your hand.

Base plate wield on driver side failed allowing one side of the tow bar to disconnect from the tow vehicle and it is available for inspection. The tow vehicle was allowed to move into the adjacent lane and if there was a vehicle there it would have cause an accident luckily we had pulled into a campground. The wield broke on late Friday and the dealer has not contacted me yet.

1. Component/system that failed/malfunctioned — Braking system (electronic parking brake and brake control modules) combined with electrical/communication defect preventing storage of diagnostic trouble codes (DTCs). Vehicle available for inspection upon request. 2. How safety was put at risk — Repeated "Park Brake Fault – Service Now" and "Brake System Fault" warnings on dash while driving risk sudden loss of parking brake function, reduced braking, or unexpected behavior (e.g., transmission no-engagement beyond walking pace after cold start), impairing safe stopping/control and endangering driver and others. 3. Problem reproduced/confirmed by dealer — Yes — reproduced/confirmed multiple times by authorized Ford dealer (Town & Country Ford, Evansville, IN) across five visits (invoices attached): active brake faults visible on dash during service, yet "no codes found," "unable to verify," "NP no problem found." Examples: [XXX] (30,113 mi) brake fault while driving; [XXX]intermittent parking brake light, no codes; [XXX] transmission slip and brake fault, no codes. 4. Inspected by manufacturer, police, insurance, or others — Inspected only by dealer. Ford CX team contacted (CRM [XXX] , July 2025) but no further inspection/resolution. No police or insurance inspections. 5. Warning lamps/messages prior to failure and when first appeared — "Park Brake Error Message" and "Park Brake Fault" warnings first documented 25,722 miles (early visits after [XXX] purchase at 13 miles). No-DTC retention defect prevented earlier alerts/diagnosis. Symptoms escalated (transmission slip, cold no-start die-out, brake faults recurring). 6. Additional notes — Out of service 60 cumulative days; loaner restricted to local driving only when provided. Part of Indiana Lemon Law claim (BBB AUTO LINE Case [XXX]). Due to 10-file/10MB upload limit, core documents attached; additional photos, full invoices, loaner agreement, BBB correspondence available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2023 Ford Bronco has these "Advanced" wipers that automatically stop wiping when they think the windshield is dry or think the wiper motor may be damaged. When driving in heavy rain and you put the wipers on High (or even Low), they automatically switch to Intermittent after about 1 minute. They actually stop wiping at a high speed and pause between wipes for several seconds. In order to keep the wipers going in heavy, blinding rain you have to keep switching the wipers from Low to High to keep them moving. This is a safety hazard since you honestly cannot see through the windshield during heavy rain. I have spoken to many Bronco owners and seen a thread on online message boards that everyone has the same issue. After reading the Manual it appears this is a "feature" of the new Ford Bronco. This is a significant safety issue and Ford should be required to fix the wiper motor on these vehicles. The problem happens on all of the model years - 2021 - 2023.

The electric parking brake sensor warning appears on the dashboard. It is a warning light that appears and stays on the dashboard. After a few days it will go away. Recently the "red" electric parking brake sensor warning has popped up displaying "parking brake failure, service now" and continues to flash. There is a feeling in the gas pedal of the emergency brake wanting to engage while driving. The issue has been unable to be diagnosed as it is an intermittent malfunction warning light. It is currently with the ford dealer to find the issue.

There is an open recall from Ford for almost 2 months and they dont have the remedy to close the recall. I dont feel secure to drive the car and the manufacturer to fix the identified problem on priority basis.

The contact owns a 2023 Ford Bronco. The contact stated that during inclement weather, there was moisture leaking inside the vehicle through the rear windshield. The vehicle had been taken to the dealer on several occasions for the failure. The contact was informed that the rear gasket located by the rear windshield needs to be frequently cleaned and cleared to prevent failure. The dealer also stated that the windshield could not be replaced at the dealer. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 6,000.

Faulty APIM (Accessory Protocol Interface Module) on 2023 Ford Bronco Wildtrak at delivery. The APIM allows the Sync4 suite to function properly. Dealer inspected, determined APIM is faulty. Vehicle delivered on 8/14/2023. Sync4 system continually glitches: reverse camera doesn't appear, or freezes, or is on a delay sync4 lets out a high pitch sound all the time turning on 360 degree cameras causes a glitch calls drop screen freezes

The hardtop is failing in a critical mounting point location. Stress cracks are forming on the exterior of the hardtop directly parallel to the interior mounting bolts. The vehicle has 1,500 miles. The risk of the hardtop failing to remain attached to the vehicle on the road due to structural cracks is the safety concern. For structural cracks to occur within the first 1,500 miles does not imply future safety of passengers or others on the road. The problem has been documented by a local Ford dealer that deemed this is not a warrantable condition. The cracks began to appear before the first 1,000 miles of ownership. This vehicle was purchased new and is 5 months old. There were no other symptoms prior to the failure. With how quickly the cracks appeared the concern is sudden and imminent failure while driving.

Since I took delivery of my 2023 Ford Bronco on August 1, 2023 I have not been able to connect to the FordPass (get updates, etc..). Dealer replaced the Gateway Module and has not been able to load software onto the module. The Gateway Module is a "hub" that routes signal to major components of the vehicle (safety, body control, telematics, power train, etc..). Since replacing the Gateway Module, Ford has been unable to get the software to load properly. This issue has manifested itself in not only the Bronco, but the F-150 and Bronco Sport as well. My vehicle has been in dealership for this fix for over 10 weeks. Given this is a critical component to vehicle safety and I have seen on Bronco and F150 forums over 50 cases of this I believe someone needs to question the ability of Ford to service such a critical component of vehicle safety.

The contact owns a 2023 Ford Bronco. The contact stated that while driving at 70 MPH and attempting to brake, the brake pedal traveled all the way to the floorboard and all the lights had flashed on the instrument panel. The contact stated that after restarting the vehicle the entire dashboard shook uncontrollably. Several unknown warning lights were illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty cam phaser. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 12,000

The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 23V358000 (Seat Belts) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.