2009 Ford Edge Air Bags & Restraints Problems

The contact owns a 2009 Ford Edge. The contact stated that while driving at 35 MPH, another vehicle unexpectedly sped up coming from a parking lot and collided with the contact’s vehicle. The contact stated that due to the incident, the front and rear of the vehicle were damaged. The contact also stated that the air bag warning and the air bag did not deploy during the incident. No injuries were sustained, and no medical attention was provided. However, the contact stated that the next day, the contact suffered a severe headache, and the contact went to the emergency room for medical assistance. A Police report was filed. The vehicle was towed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100.000. The VIN was not available.

I need to know about and where I can take to fix it

Called dealer on 10-10-2022, 2:30pm to arrange repair and was told that the dealer would call me when parts were available. I have not been contacted by the dealer or any other party. If this is an urgent safety problem and my life may be at risk, shouldn’t this be a higher priority for the dealer and manufacturer; should I consider my potential loss of life or disability to be collateral damage? Urgent matters allowed to languish for a full year or more do not qualify as making a good faith effort to resolve a safety recall.

Takata Recall. The contact owns a 2009 Ford Edge. The contact stated while the vehicle was being inspected, she was made aware of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

2009 FORD EDGE. CONSUMER WRITES IN REGARD TO AIRBAG SAFETY RECALL. THE CONSUMER STATED THE DEALERSHIP WAS UNABLE TO COMPLETE THE RECALL DUE TO NOT HAVING THE NECESSARY PARTS.

We took our Ford Edge to Bowditch Ford and supposedly had the air bag igniter fixed. I now see from this website that the part has not been made available and the airbag is not safe. When will I know if the part is available and why did Bowditch tell us they replaced it?

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT WAS CONCERNED ABOUT DRIVING THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

There has been no incident but I am unsatisfied with the amount of time the manufacturer is taking to remedy the situation. The recall is for a huge safety item and it means every time my family and I drive in my vehicle, we are unsafe. This does not meet the criteria for a road worthy vehicle until this is fixed. I called the FORD dealer for an update today and hope to have one soon.

I see I have two recalls on my vehicle, one states "remedy not yet available" and was issued over a year ago. Manufacturer Recall 21S12, NHTSA Recall Number 21V1158. When is a remedy going to be available? I have been aggressively pursued for the other recall but unable to get any representative from a Ford dealership to return my calls when leaving messages for mobile repair. First was Bob Tomes Ford, McKinney, TX. I received flier that said they will do repairs at home or work. A scheduling rep finally got in touch with someone and they do not perform remote repairs!!! I'm attempting a third dealership today. Another message left, doubt I will get a call back.

Recall warning issued over a year ago and zero remedy is available yet. My vehicle has <80,000mi and has a lot of life left. These recalls take way too long to fix.

Manufacturer Recall 19S01, NHTSA Recall 19V001. I have contacted Bob Tomes Ford multiple times (John Grinn, Mobile service) leaving messages and my phone number. No call back. Today a scheduling representative was able to speak to someone at this dealership and was told they do not offer mobile repairs. I have received multiple notices from this dealership advertising "repairs at your home or work"!! I can't even get a return phone call but receive multiple mail notifications, man showing up at my home multiple times, same man following me down my alley, and just this weekend, someone scanning my license and leaving a notice. If I can't schedule the repair, how am I supposed to get this problem resolved that is a possible danger to my life?!?! No one will return my calls!

TAKATA RECALL ISSUE. I RECEIVED A NOTICE OF THIS RECALL IN JANUARY 2019. I CALLED MY LOCAL DEALER, MULLINAX FORD TO HAVE IT RESOLVED. THEY TOOK MY VIN, NAME AND NUMBER AND SAID THEY'D CALL ME WHEN THE PARTS BECAME AVAILABLE. I RECEIVED ANOTHER NOTICE IN APRIL SO AGAIN, I MADE THE CALL TO MULLINAX. THEY TOOK DOWN MY INFORMATION AGAIN AND SAID THEY'D CONTACT ME. HERE IT IS, JUNE 10TH 2019. I CALLED THEM AGAIN AND THEY SAID IT WILL STILL BE WEEKS POSSIBLY MONTHS BEFORE THE PARTS COME IN. UNACCEPTABLE! I'M AFRAID TO DRIVE MY CAR!

TAKATA RECALL, 19S01/NHTSA RECALL 19V-001, MY FORD DEALER HAS NO REPLACEMENT AIRBAG AVAILABLE AND FORD COMPANY GIVES ME RECORDED MESSAGE. ITS BEEN OVER 6 YEARS NOW, WHEN WILL MY CAR GET REPAIRED?

TAKATA RECALL: PARAMUS FORD DEALERSHIP (375 NJ-17, PARAMUS, NJ 07652) CLAIMS TO HAVE NOT RECEIVED THE REPLACEMENT PARTS. I'M DRIVING TO FLORIDA IN 3 WEEKS, AND WILL STAY FOR 3 MONTHS, WHERE IT WILL BE EXPOSED TO HIGHER HEAT AND HUMIDITY. NEED THE PARTS BEFORE 2/11/2019. HAVE BEEN CALLING PARAMUS FORD FOR WEEKS, AND THEY STILL HAVE NOT RECEIVED THE PARTS FROM TAKATA.

"TAKATA RECALL" I HAVE BEEN CALLING SINCE JUNE TO GET MY CAR REPAIRED. I WAS GIVEN A CASE NUMBER AND THEN NEVER CONTACTED. I HAVE CALLED THE 2 DEALERSHIPS IN COLORADO SPRINGS AND WAS TOLD THEY WOULD GET ME IN A RENTAL CAR AND YET THEY NEVER HAVE. I HAVE CALLED THEM EVERY WEEK AND CONTINUE TO GET THE SAME RESPONSE STATING THEY ARE WORKING ON IT. I HAVE CALLED FORD MOTOR SINCE JUNE AS WELL AND GET THE EXACT SAME RESPONSE. THE AIRBAG LIGHT ON THE VEHICLE IS NOW ON AND I HAVE A CHILD THAT I WILL NOT PUT IN THIS CAR AS IT HAS A RECALL ON IT. I HAVE TOLD THE DEALERSHIP ABOUT THE LIGHT AND THEY STATED THEY WILL CONTACT ME WHEN A RENTAL IS AVAILABLE.

TAKATA RECALL : I RECEIVED A LETTER FOR RECALL 17S01 / NHTSA RECALL 17V-024. AND I HAVE HEARD THAT THE PARTS AREN'T AVALIABLE TO CHANGE IT. HOW CAN I DO?

THERE IS A SAFETY RECALL FOR MY PASSENGER AIR BAG, BUT NO DEALER HAS PARTS??? WHY IS IT CALLED A SAFETY RECALL IF YOUR NOT GONNA FIX IT THIS YEAR???? I DONT CARE WHO MAKES THE PARTS, IT SAYS FORD ON THE FRONT OF MY CAR.

FORD HAS SENT THREE (3) RECALL NOTIFICATIONS TO ME REGARDING THE TAKATA RECALL. AFTER I RECEIVED THE SECOND AND SUBSEQUENT THIRD NOTICE, I CALLED A DEALER TO ASK ABOUT BRINGING IN THE VEHICLE FOR THE REPLACEMENT/REPAIR. I HAVE BEEN TOLD BOTH TIMES THAT THE MANUFACTURER HAS NOT SENT THE REPLACEMENTS. THE MANUFACTURER KEEPS UPDATING THE SYSTEM - THE LATEST IS OCTOBER 31, 2018. ACCIDENTS ARE UNAVOIDABLE SOMETIMES, AND IF I HAD A PASSENGER IN MY VEHICLE AND THE AIRBAG EXPLODED, THE RESULTING DISASTER FROM THE METAL ASSOCIATED WITH THESE AIRBAGS WOULD DISFIGURE MY PASSENGER. DOES SUCH A TRAGEDY NEED TO TAKE PLACE BEFORE ANY CONSUMER RECEIVES WHAT IS A PUBLIC TRUST FOR OUR COLLECTIVE SAFETY?

TAKATA RECALL HAVE NOT RECEIVED NOTICE TO TAKE VEHICLE INTO DEALER SHIP FOR REPAIRS.

TAKATA RECALL-RECALL INFO LETTER SENT FROM FORD IN FEBRUARY 2018 BUT STILL NO REPLACEMENT PARTS AVAILABLE AT ANY DEALERSHIP NEAR ME. I AM AFRAID TO DRIVE THIS CAR. PLEASE HELP!