2011 Ford Edge Complaint Log

MY SAFETY ISSUE IS WITH MY FORD EDGE 2011 DOOR AJAR SENSOR. IT'S GOTTEN WORSE IN THE PAST COUPLE OF MONTHS. THE DOORS STAY UNLOCK, DASH BOARD WARNING DISPLAY KEEPS POPPING UP, DOOR DISPLAY STAYS LIT AND THE INTERIOR LIGHT STAYS ON WHICH IS HAZARDOUS AT NIGHT. FORD HAS HAD THIS PROBLEM WITH MANY OF IT'S VEHICLES FOR A LONG TIME BUT DOES NOT SEEM TO BE VERY INTERESTED IN FIXING IT OR RECALLING. I CALLED FORD CUSTOMER SERVICE DIVISION AND SPOKE TO ANGELA KEEVIS (REGIONAL CUSTOMER SERVICE MANAGER) TO HAVE FORD HANDLE THIS ISSUE AS A RE-CALL B/C MANY OF THE EDGE MODELS ARE HAVING THIS ISSUE. SHE CONFIRMED THAT THERE ARE NO RECALLS AT THIS TIME AND THAT FORD WILL NOT BE ABLE TO HELP OUT TO REIMBURSE THE COST OF THE FIX EITHER AND SHE WAS SORRY AT THIS TIME. THE ONLY THING SHE TOLD ME IS TO PUT MY COMPLAIN ONLINE. THE ONLY THING THAT THEY COULD DO IS CALL YOU BACK AFTER YOU HAD SETUP AN APPOINTMENT WITH YOUR DEALER TO HAVE IT FIXED AND TO MAKE SURE IT ALL WENT WELL. I DO HOPE FORD WILL TAKE THIS ISSUE SERIOUS AND HAVE A RECALL DONE B/C THIS ISSUE COULD OCCUR AT ANY TIME. AGAIN SAFETY ISSUES ARE DOORS BEING UNLOCKED WHILE DRIVING AND INTERIOR LIGHTS STAYS ON AND IT COULD BE HAZARDOUS WHEN TRYING TO DRIVE AT NIGHT. DOES FORD NEED TO HAVE A FATAL ACCIDENT BEFORE THEY COULD RECALL A KNOWN ISSUE????????

"DOOR AJAR" WARNING LIGHT ON DASH DOES NOT GO OUT. ALSO, TWIN INTERIOR LIGHTS DO NOT GO OUT. THIS DRAWS DOWN BATTERY WHEN PARKED AND IS A SAFETY ISSUE WHEN DRIVING AT NIGHT. FIX FROM FORD DEALERSHIP IS $400+. THIS IS RIDICULOUS, AND SEEMS TO BE A SYSTEMIC PROBLEM. I SAW ON LINE REPAIRS OF HOW TO FIX GOING BACK TO 1998 FORD MODEL FROM WINDSTARS, TO RANGERS, TO EDGES - ALL MODELS YEARS, ALL WITH THE SAME PROBLEM. FORD HAS NOT BOTHERED TO FIX THIS PROBLEM FOR YEARS!..3-DAYS AGO, I TOOK MY 2013 FORD TAURUS TO THE FORD DEALERSHIP IN LANCASTER, SC FOR A SAFETY RECALL TO FIX DEFECTIVE DOOR LATCHES, AND A SEPARATE RECALL CHECK ON LIGHTS ON THE LICENSE PLATE FOR POSSIBLE MOISTURE LEAKAGE. SO, I GOT A SAFETY RECALL ON POSSIBLY FAILED SEAL ON LICENSE PLATE LIGHTS, BUT NO RECALL ON AN ISSUE WITH THE LIGHTS ON IN THE VEHICLE CAB WHILE DRIVING AT NIGHT??? IT MAKES ONE WONDER WHO MAKE THESE DECISIONS ABOUT WHAT IS A SAFETY ISSUE. IS IT DONE SOLELY ON THE BASIS OF WHAT IS CHEAP AND EXPEDITIOUS? IF THE FIX IS CHEAP, RECALL IT AND IF THE FIX IS A BIT MORE COSTLY, DO NOTHING AND LET THE MANUFACTURER MAKE MONEY OFF THE FIX. HOW CAN DRIVERS BE PROTECTED? HOW CAN CONSUMERS BE PROTECTED? I HOPE YOU CAN HELP. THANK YOU. [XXX].UPDATED 10/27/15 *BF 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *BF

PASSENGER DOOR AJAR SIGNAL DOES NOT TURN OFF AFTER CLOSING DOOR.

MY WIFE WAS GOING HOME AND TRAVELING APPROXIMATELY 45 MPH. THE COLLISION AVOIDENCE LIGHTS STARTED FLASHING AND THE BRAKES LOCKED UP. THERE WERE NO VEHICLES IN FRONT OF ME, BUT SHE WAS ALMOST REAR ENDED FROM THE TRAFFIC BEHIND. THE VEHICLE NEVER CAME TO A COMPLETE STOP. WE HAVE HAD THE SYSTEM GO OFF BEFORE BUT NOT TO THIS EXTENT. THE DEALER HAS HAD NO COMPLAINTS AND CANNOT DO ANYTHING UNLESS THE VEHICLE ACTS UP.

THE DOOR AJAR SENSOR CONTINUES TO GO OFF EVEN WHEN THE DOOR IS CLEARLY SHUT. THE PROBLEM HAS GOTTEN WORSE AND NOW WILL COME ON WHEN I AM DRIVING. ALSO, THE SILVER COATING ON MY DRIVER DOOR HANDLE IS PEELING OFF WHICH HAS RESULTING IN ME SLICING MY FINGER ON TWO SEPARATE OCCASIONS.

I STARTED GETTING A MESSAGE DRIVER'S DOOR AJAR EVEN THOUGH THE DOOR WAS CLOSED. THIS DID NOT ALLOW THE CAR TO LOCK PROPERLY (TWO BEEPS INSTEAD OF ONE BEEP). ALSO, THE INTERIOR LIGHT DID NOT GO OUT. THIS IS NOW OCCURRING WHEN I GET INTO THE CAR AND TRY TO DRIVE OFF. THIS DOESN'T HAPPEN EVERY TIME, HOWEVER IS NOW HAPPENING MORE AND MORE OFTEN. SOMETIMES YOU CAN LOCK AND UNLOCK THE DOOR LOCK SEVERAL TIMES AND THE MESSAGE WILL GO OUT AND THE INTERIOR LIGHT WILL GO OFF. SOMETIMES THE ONLY WAY IT WILL GO OUT IS BY SLAMMING THE DOOR. I HAVE READ SEVERAL OTHERS THAT ARE HAVING THE SAME ISSUE. IT SEEMS TO ME THIS SHOULD BE SOMETHING THAT SHOULD HAVE A RECALL IF SO MANY CUSTOMERS WITH DIFFERENT FORD/MERCURY VEHICLES ARE EXPERIENCING. I HAVE AN APPOINTMENT TO HAVE THE DEALER LOOK AT MY CAR TOMORROW. I CAN'T CONTINUE DRIVING IT WITH THESE HAZARDS.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT AND DOME LIGHT ILLUMINATED CONTINUOUSLY. THE CONTACT MENTIONED THAT THE DOORS FAILED TO LOCK WHILE THE VEHICLE WAS IN MOTION. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

OUR FORD EDGE GIVES US THE DOOR AJAR NOTIFICATION UPON PUTTING THE CAR IN DRIVE AND AT RANDOM TIMES WHEN DRIVING. THE DOORS ARE ALL CLOSED WHEN THIS HAPPENS. THE OVERHEAD LIGHTS COME ON AND WILL NOT TURN OFF AS LONG AS THE DOOR AJAR WARNING IS ON. SOMETIMES, THE PROBLEM CAN BE CORRECTED BY SLAMMING THE DRIVER DOOR A FEW TIMES. OTHER TIMES THEIR SEEMS TO BE NO REMEDY. OTHER THAN BEING EXTREMELY ANNOYING, WE BELIEVE THIS TO BE A SERIOUS SAFETY ISSUE. THE OVERHEAD LIGHTS MAKE IT DIFFICULT TO SEE OUT OF OUR VEHICLE AT NIGHT, AND IF THERE EVER REALLY WAS A DOOR AJAR, WE WOULDN'T KNOW. *TR

DRIVERS SIDE "DOOR AJAR LIGHT" STAYS ON WHICH KEEPS THE DOME LIGHTS ON WHICH RESULTS IN A DEAD BATTERY. EVEN DRIVING THE CAR THE "DOOR AJAR LIGHT" STAYS ON.

A RIGHT FRONT DOOR AJAR WARNING IS REPORTED BY THE VEHICLE, BUT THE DOOR IS COMPLETELY SHUT - HAVE TO SLAM DOOR MULTIPLE TIMES TO GET WARNING TO GO OFF - OVERHEAD LIGHTS WILL RANDOMLY COME AS A RESULT WHICH AFFECTS YOUR ABILITY TO SEE TRAFFIC AT NIGHT - THIS PROBLEM IS STILL ON GOING ON A DAILY BASIS - THE REPORTED COST OF REPAIR IS $300 TO $500 FOR A PROBLEM THAT SHOULD NOT BE HAPPENING.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE CONTACT CLOSED THE FRONT DRIVER SIDE DOOR HOWEVER, THE DOOR FAILED TO AUTOMATICALLY LOCK AND THE INTERIOR DOME LIGHT REMAINED ILLUMINATED. THE DOOR AJAR WARNING LIGHT ALSO ILLUMINATED. THE FAILURE RECURRED ON NUMBER OF OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSED OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

IN FEBRUARY OF 2015 MY FORD EDGE STARTED TO HAVE ISSUES WITH THE DRIVER DOOR AJAR EVEN WHEN THE DOOR WAS DEFINITELY CLOSED WHICH CAUSES THE VEHICLE TO NOT BE ABLE TO LOCK AND STAY LOCKED, AS WELL AS FOR DOME LIGHT STAYING ON. I HAD THE DOOR SHOCKED BY FORD AND IT WORKED FOR LESS THAN A YEAR, ONCE AGAIN THE DRIVER DOOR AJAR IS HAPPENING AND I'M UNABLE TO KEEP MY DOOR LOCKED WHILE IN THE VEHICLE AND DRIVING AND MY DOME LIGHT WILL CONSISTENTLY STAY ON.

THE DRIVER DOOR AJAR ALERT WOULD NOT GO OFF AND NEITHER WOULD THE INTERIOR LIGHTS EVEN THOUGH THE DOOR WAS SHUT. THE LIGHTS WOULD STAY ON WHILE DRIVING AND THE DOORS WOULD NOT LOCK ONCE I STARTED DRIVING EITHER SINCE IT WAS SAYING THE DRIVER DOOR WAS OPEN. I'M WAITING FOR THE BATTER TO JUST DIE SINCE MY INTERIOR LIGHTS STAY ON FOR A LONG TIME AFTER I SHUT AND LOCK MY DOORS BECAUSE THE DRIVER DOOR AJAR ALERT NEVER GOES OFF. I'VE CALLED MULTIPLE DEALERSHIPS AND THEY WON'T COVER IT BECAUSE THERE IS NO RECALL ON IT. THERE NEEDS TO BE A RECALL ON THIS ISSUE BECAUSE I DON'T KNOW IF MY DOOR IS EVERY REALLY SHUT, MY INTERIOR LIGHTS WILL ONLY GO OFF AFTER I'VE BEEN DRIVING FOR A FEW MINUTES AND THE DOORS WON'T EVEN LOCK RIGHT!

WE HAVE HAD A PROBLEM WITH OUR FORD EDGE GOING INTO LIMP MODE WHILE DRIVING. LUCKILY IT HAS BEEN AT LOW SPEEDS SO WE WERE ABLE TO PULL OVER AND TURN OFF VEHICLE. IL WHEN THIS PROBLEM HAPPENS, IT IDLES VERY ROUGHLY AND IT LIKE IT LOSES ITS MIND. YOU CANNOT ACCELERATE AND A WRENCH POPS UP ON THE DASH. WHEN YOU TURN OFF VEHICLE AND TURN IT BACK ON, IT'S FINE. *TR

FRONT DRIVER SIDE DOOR SENOR IS NOT RECOGNIZING THAT THE DOOR IS CLOSED. IT TAKES NUMEROUS ATTEMPT IN ORDER FOR THE DOOR TO BE RECOGNIZED BY THE ELECTRICAL SYSTEM THAT IT IS CLOSE. THIS IS A HUGE INCONVENIENCE AND DRAWS A LOT OF UNNECESSARY ATTENTION. IN ASKING AROUND, I KNOW SEVERAL OTHER FORD EDGE WHO HAVE ENCOUNTERED THIS ISSUE AS WELL, I FIRMLY BELIEVE THIS TO BE A DEFECT. *TR

DRIVER DOOR SENSOR NOT WORKING AND THEREFORE ALL DOORS ON CAR WILL NOT LOCK.

HIT ON DRIVER FRONT FENDER AT 50 MPH AND THEN AGAIN ON THE PASSERGER SIDE AT 10 MPH. NO AIR BAGS DEPLOYED DURING THE ENTIRE PROCESS. *TR

THE DOOR AJAR SWITCH NO LONG SENSES THAT THE DOOR IS CLOSED RESULTING IN A CONSTANT ALARM ON THE DASH BOARD AND THE INABILITY TO LOCK THE DOORS, POTENTIALLY DANGEROUS FOR CHILDREN IN THE REAR SEAT. *TR

THE DRIVER'S SIDE DOOR CONTINUES TO HAVE A "DOOR AJAR" WARNING LIGHT ON EVEN WHEN THE DOOR IS CLOSED. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON AND THEN SYSTEM TO "BING" ABOUT THE DOOR BEING OPEN WHEN IT IS CLEARLY CLOSED. NOT TO MENTION THE DOORS WON'T LOCK BECAUSE OF IT AND I DON'T KNOW IF THE DOOR IS EVER TRULY OPEN OR IF THE AIR BAG WILL DEPLOY. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AND FIXING THE ISSUE SHOULD NOT COST OWNERS $500!! *TR

THE "DOOR AJAR" MESSAGE COMES ON WHEN THE DRIVER'S SIDE DOOR IS COMPLETELY CLOSED. I CANNOT LOCK THE DOORS WHEN THIS MESSAGE IS DISPLAYED. THIS IS A VERY SERIOUS SAFETY FEATURE, OCCUPANTS OF THE VEHICLE COULD BE SUBJECT TO A CAR JACKING ETC.. ALSO, THE INTERIOR LIGHT STAYS ON WHEN THE MESSAGE IS DISPLAYED CAUSING MY BATTERY TO DRAIN, I HAD TO PURCHASE A NEW ONE $102 WHICH I SHOULD BE REIMBURSED FOR. THERE SHOULD BE A RECALL ON THIS PROBLEM CONSIDERING THE DRIVER AND OCCUPANTS SAFETY IS COMPROMISED.

I WAS DRIVING VEHICLE UP A SLIGHT GRADE AT 30MPH. ENGINE POWER SUDDENLY DROPPED TO AN IDLE RPM. IT FELT LIKE IT WAS RUNNING ON 1 CYLINDER AND VERY ROUGH. I WAS ABLE TO "CREEP" THE CAR TO THE SIDE OF ROAD. PRESSING ON THE ACCELERATOR IN NEUTRAL OR DRIVE HAD NO EFFECT. A "WRENCH" WARNING ICON APPEARED ON THE INDICATOR PANEL. SHUTTING OFF AND RESTARTING THE CAR ALLOWED US TO DRIVE HOME. THIS OCCURRED TWO TIMES WITHIN 2 MILES. THE CAR WILL BE TAKEN TO THE DEALER TODAY FOR REPAIRS. THIS SAME SCENARIO (LESS THAN 270 MILES PRIOR) OCCURRED AS MY WIFE ACCELERATED AWAY FROM OUR HOME 3 WEEKS PRIOR. THE OWNERS MANUAL INDICATED IT WAS AN AWD ISSUE. MY CAR DOES NOT HAVE THAT FEATURE.THE CAR WAS TAKEN TO THE DEALER WHO INDICATED IT WAS A TRANSMISSION PROBLEM COVERED BY A SERVICE BULLETIN AND REPROGRAMMED THE TRANSMISSION COMPUTER. PRIOR TO THESE ENGINE INCIDENTS THE CAR HAD ACTED ODD WHEN SHIFTING, AS THOUGH IT POPPED IN AND OUT OF GEAR. THIS IS A SAFETY CONCERN AND SO FAR WE HAVE BEEN LUCKY BECAUSE IT HAPPENED EACH TIME IN LOW TRAFFIC CONDITIONS. *TR

DOOR AJAR WARNING ON DASHBOARD: THE DASHBOARD SAYS " DOOR IS AJAR" ON THE DRIVER SIDE EVEN IF ALL DOORS ARE LOCKED AND THAT MADE THE ALARM SOUND TELLING ME THAT THE DOOR IS OPEN. THE DOME LIGHT IS CONTINUOUSLY ON. IF THE CAR KEY IS IN THE IGNITION, I CAN'T MANUALLY LOCK THE DOORS IT STAYS IN UP POSITION. ALL THESE PROBLEMS ARE EITHER THE CAR IS IN MOTION OR STATIONARY.

THE REAR DRIVER'S SIDE DOOR HAS A BAD SENSOR. IT DOES NOT RECOGNIZE THE DOOR AS BEING CLOSED UNLESS THE DOOR IS OPENED/CLOSED NUMEROUS TIMES, SOMETIMES IT WILL NOT EVER RECOGNIZE THE CLOSURE. *TR

THE VEHICLE HAS A ELECTRICAL ISSUE, THE DOOR AJAR SENSOR DOES NOT WORK CORRECTLY. WHEN THE DRIVER SIDE DOOR IS CLOSED THE WARNING PANEL IS STILL SHOWING THE DOOR IS OPEN, AND THE DOME LIGHTS WILL NOT SHUT OFF. *TR

TL* THE CONTACT OWNED A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 5 MPH INTO THE DRIVEWAY, THERE WAS SMOKE AND FLAMES ERUPTING UNDERNEATH THE HOOD. IN ADDITION, THERE WAS SMOKE IN THE CABIN. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND A FIRE REPORT WERE FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. ...UPDATED 04/08/15 *BF

DOOR AJAR WARNING LIGHT COMES ON EVERY TIME WE GET INTO THE VEHICLE AND NEVER GOES OFF NO MATTER HOW MANY TIMES WE CLOSE THE DOOR. DOORS DO NOT LOCK AS CAR BEGINS TO MOVE. DOME LIGHTS STAY ON FOR EXTENDED PERIOD WHEN WE START DRIVING AND AFTER WE HAVE PARKED THE CAR AT END OF TRIP. BACK UP CAMERA DOESN'T FUNCTION SOME OF THE TIME, AND IT NEVER FUNCTIONS COMPLETELY AS IT SHOULD. CAR HORN GOES OFF AT RANDOM TIMES WHILE CAR IS PARKED WITH NO ONE NEAR IT. IT IS A RANDOM SOUNDING HONKING, NOT THE CONSISTENT HONK IT MAKES WHEN THE PANIC BUTTON IS PUSHED. RADIO SOMETIMES WILL NOT TURN ON, AND SOMETIMES WHEN RADIO IS ON WHILE DRIVING, IT WON'T TURN OFF, EVEN AFTER CAR IS TURNED OFF, KEY IS TAKEN OUT, WE GET OUT OF CAR AND LOCK IT. SYNCING SYSTEM DOESN'T WORK RIGHT. PHONE CALLS DISCONNECT RANDOMLY. BATTERY WARNING LIGHT COMES ON SOMETIMES WHEN WE TURN CAR ON; AND DASH DISPLAY IS DELAYED OR DOESN'T COME ON. WE HAVE NOT HAD THE CAR STALL OR START A FIRE AS YET, BUT ARE AFRAID THAT MAY COME NEXT, AS WE HAVE READY THE MANY COMPLAINTS ABOUT THE 2011 FORD EDGE PROBLEMS AND HAVE FOUND SO MANY PEOPLE HAVE DOCUMENTED THESE EXACT COMPLAINTS WE HAVE LISTED, AND OTHERS HAVE HAD THE VERY DANGEROUS STALLING OR BURNING PROBLEM. HOW WE HOPE THESE PROBLEMS WILL BE INVESTIGATED AND FORD WILL BE FORCED TO FIX THESE DANGEROUS PROBLEMS BEFORE SOMEONE IS INJURED OR KILLED BECAUSE OF THEM. HOW CAN FORD NOT HAVE ADDRESSED IT YET?! *TR

MY THROTTLE BODY HAS GONE OUT ON MY EDGE CAUSING MY CAR TO COMPLETELY STALL OUT IN RUSH HOUR TRAFFIC AND ON THE HIGHWAYS. I HAVE READ FORUMS ABOUT MANY WARRANTY EXTENSIONS THAT FORD PUT ON VEHICLES VERY SIMILAR TO MY OWN BECAUSE OF THIS ISSUE BUT MINE WAS NOT ONE OF THOSE. I'M NOW HAVING TO PAY $800 TO FIX A PROBLEM THAT FORD CREATED!

DOOR AJAR LIGHT COMES ON. DOOR IS SHUT TIGHT. DOOM LIGHTS STAY ON FOR AWHILE AND DOORS CAN NOT BE LOCKED WHEN CAR IS RUNNING. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE OPERATING THE VEHICLE, THE SENSOR INDICATED THAT THE FRONT DRIVER SIDE DOOR AJAR MESSAGE ILLUMINATED ALTHOUGH THE DOOR WAS SECURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 62,000.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR LIGHT CONTINUED TO ILLUMINATE AFTER THE DOOR WAS SECURELY CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED AN UNKNOWN SENSOR IN THE DOOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. UPDATED 4/16/15*CN THE CONSUMER STATED THE DOOR AJAR LIGHT ILLUMINATED ON THE DASH AND WOULD NOT GO OUT, THE INTERIOR OVERHEAD LIGHT ALSO STAYED ON AND THE DOORS WOULD NOT LOCK WHILE DRIVING. UPDATED 04/21/15*JB

AS I WAS DRIVING ON MULTIPLE OCCASIONS, THE DRIVER DOOR AJAR LIGHT ALONG WITH THE DOME LIGHTS COME ON. ALSO WHEN I FIRST GET IN MANY TIMES THE DOOR AJAR LIGHT COMES ON AND THE DOME LIGHT STAY ON. I HAVE ALSO HAD MY BATTERY DRAIN WHERE WHEN I GOT OUT OF THE VEHICLE THE DOME LIGHTS STAY ON AS IF THE DRIVER DOOR ISN'T SHUT. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 45 MPH, THE DOOR AJAR WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE DOOR AJAR MESSAGE WAS ALSO DISPLAYED ACROSS THE MESSAGE BOARD AND THE INTERIOR LIGHT ILLUMINATED. THE CONTACT HAD TO OPEN AND CLOSE THE FRONT DRIVER SIDE DOOR MULTIPLE TIMES IN ORDER TO STOP THE MESSAGE FROM DISPLAYING AND THE WARNING LIGHT FROM ILLUMINATING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

DRIVERS SIDE DOOR WILL NOT LATCH. DOOR AJAR LIGHT STAYS ON AND DOME LIGHTS WILL NOT GO OFF, EVEN WHEN CAR IS LOCKED.

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, THE INTERIOR LIGHTS REMAINED ILLUMINATED AND THE PASSENGER AND DRIVER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE DOORS WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DETAILS OF THE DIAGNOSIS COULD NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 71,000. THE VIN WAS NOT AVAILABLE.

I WAS DRIVING AND ALL OF A SUDDEN THE VEHICLE STARTED IDLING HIGH AND SPUTTERING. THEN THE CHECK ENGINE LIGHT CAME ON. THE ENGINE JUST SHUT OFF. LUCKILY THERE WAS NO ONE BEHIND ME. I COULD HAVE BEEN REAR-ENDED. THIS IS THIRD TIME THIS HAS HAPPENED. THE FIRST TIME IT HAPPENED I TOOK IT TO FORD AND THEY SAID THERE WAS NO CODE TO TELL THEM WHAT WAS WRONG WITH IT. THEY REPLACE THE THROTTLE BODY SENSOR AND CHECK ENGINE LIGHT WAS GONE, BUT A FEW HOURS LATER IT CAME BACK ON AND IT STALLED ON ME AGAIN. I WASTED A COUPLE OF HUNDRED DOLLARS TO END UP RIGHT BACK WHERE I WAS BEFORE WITH A VERY UNSAFE VEHICLE. IF I COULD AFFORD TO GET ANOTHER VEHICLE, I WOULD. I AM AFRAID TO DRIVE THIS VEHICLE. SOMETHING HAS TO BE DONE BEFORE SOMEONE IS INJURED OR KILLED. *TR

THE LOCKS ON ALL FOUR DOORS OF THE VEHICLE NO LONGER LOCK ON THEIR OWN WHEN PUT INTO DRIVE. WHEN LOCKED WITH THE REMOTE KEY THEY UNLOCK ABOUT 3 SECONDS AFTERWARDS. THEY ONLY WAY TO KEEP THE DOORS LOCKED IS TO USE THE KEY PAD ON THE VEHICLE OR LOCK THEM FROM THE INSIDE. *TR

WHILE DRIVING I HAD A MESSAGE ON MY DASH BOARD THAT MY DRIVER SIDE DOOR WAS OPEN. ALL THE INTERIOR LIGHTS COMES ON AND WILL NOT GO OFF. I CHECKED AND ALL DOORS WERE CLOSED AND SECURE. THIS MALFUNCTION STILL UP TODAY AND HAPPENS DAILY DAY AN NIGHT TIME. DURING NIGHT IS A SAFETY ISSUE BECAUSE YOU CAN NOT SEE DUE TO LIGHTS BEING ON. *TR

DRIVER DOOR LATCH HAS FAILED TWICE.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR INDICATOR REMAINED ILLUMINATED AFTER THE DOORS WERE CLOSED. AS A RESULT, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND THE AUTOMATIC LOCKS MALFUNCTIONED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO DIAGNOSTIC TESTING WAS PERFORMED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,299.

DOOR ADJAR ALARM KEEPS GOING OFF FOR DRIVER AND REAR LEFT PASSENGER DOORS EVEN WHEN DOORS ARE PROPERLY CLOSED. ON THIS DATE, DOOR ADJAR ALARM WENT OFF FOR REAR RIGHT PASSENGER DOOR. I IGNORED THE ALARM THINKING THE SENSOR HAD FAILED FOR YET ANOTHER DOOR. WHEN I ARRIVED AT MY DESTINATION, I NOTICED THAT THE PASSENGER DOOR WAS ACTUALLY NOT CLOSED PROPERLY AND IT WAS A LEGITIMATE ALARM. MY 8 YEAR OLD DAUGHTER WAS IN TH SEAT, AND HAD FAILED TO PROPERLY CLOSE THE DOOR. I COMPLETELY IGNORED THE ALARM BECAUSE FOR MONTHS THE DOOR ADJAR ALARM HAD BEEN SOUNDING FOR THE DRIVER AND REAR LEFT PASSENGER DOORS. THIS IS A HUGE CONCERN, AND FORD HAS STILL NOT RECALLED.

BRAKE PEDAL IS HARD. HISSING SOUND WHEN BRAKE PEDAL IS PRESSED. VEHICLE WILL NOT STOP. *TR

ON FEB 5, 2015 AS I TRAVELED DOWN THE ROAD MY SUNROOF EXPLODED. I WAS DRIVING 55 MPH UNDER AN OVERPASS THAT WAS UNDER CONSTRUCTION AT THE TIME ON SMOOTH ASPHALT, BUT IT WAS LUNCH TIME AND THERE WERE NO WORKERS PRESENT NOR ANY EQUIPMENT IN OPERATION. IT SOUNDED LIKE A SHOTGUN WENT OFF IN MY CAR. I PULLED OVER AND GOT OUT AND LOOKED AT MY TIRES, FINE. MY WINDOWS, FINE. THEN AS I STOOD NEXT TO MY DRIVER'S SIDE DOOR ABOUT TO GET BACK INSIDE, I HEARD SPLINTERING COMING FROM THE TOP OF MY CAR. I LOOKED AT MY SUNROOF AND IT WAS SPIDER WEBBING. THERE WAS A GAP ALREADY GONE AT THE FRONT OF THE WINDOW. I WENT BACK TO THE ROADWAY/APEX UNDER THE OVERPASS AND LOOKED AROUND AND FOUND NO ROCK OR OTHER ITEM THAT I FELT WOULD CAUSE SUCH DAMAGE.

YOU SHUT THE DOOR AND IT STILL TELLS YOU THAT ITS OPEN. THE INTERIOR LIGHT THEN STAYS ON MAKING IT HARD TO SEE AT NIGHT AND THE DOORS WANT LOCK. *TR

DOOR AJAR WARNING. DOORS DO NOT LOCK AUTOMATICALLY NOR WILL THEY LOCK WITH LOCK CONTROL ON DOOR OR WHEN IN MOTION. ONLY POSSIBLE WAY TO LOCK DOORS IS THE REMOTE ON THE KEY WHEN CAR IS STOPPED. *TR

DRIVER DOOR AJAR NOTIFICATION STAYS ON DESPITE DOOR BEING SECURELY SHUT. VEHICLE DOORS WILL NOT LOCK ONCE CAR STARTS AND MUST LOCK MANUALLY AFTER TURNING ENGINE OFF, LOCKING, AND RESTARTING VEHICLE. CAN NOT USE KEYLESS ENTRY TO LOCK FROM OUTSIDE. CAN NOT LOCK FROM DOOR IF VEHICLE RUNNING, AS THE LOCKS WILL AUTOMATICALLY UNLOCK AFTERWARDS. INTERIOR LIGHT STAYS ON WHEN IN REVERSE AND COMPLICATES ABILITY TO BACK UP AT NIGHT WHILE TRYING TO VISUALIZE OBJECTS/PEDESTRIANS THAT MAY BE BEHIND VEHICLE.

DRIVER DOOR ADJAR NOTIFICATION WON'T GO OFF EVEN THOUGH ALL DOORS ARE CLOSED. THIS PREVENTS DOORS FROM LOCKING WHILE DRIVING CAUSING SAFETY HAZARD. ALSO CAUSES THE INTERIOR LIGHTS STAY ON WHILE DRIVING CAUSING SAFETY HAZARD AT NIGHT. SOMETIMES INTERIOR LIGHTS WON'T GO OFF AT ALL EVEN AFTER THE CAR HAS BEEN TURNED OFF FOR HOURS.

AFTER SHUTTING THE DRIVER SIDE DOOR THE DOOR AJAR LIGHT REMAINED ON. AFTER SHUTTING IT AGAIN IT WENT OFF. OVER THE PAST COUPLE OF MONTHS THE PROBLEM GOT WORSE AND NOW THE DOOR AJAR LIGHT STAYS ON ALL THE TIME. THE DOOR ARE UNABLE TO BE LOCKED, BECAUSE THEY JUST UNLOCK THEMSELVES BECAUSE THE KEYS ARE IN THE IGNITION. THIS IS A SAFETY HAZARD FOR MY WIFE WHO WORKS IN POSSIBLY DANGEROUS AREAS AND CANNOT LOCK HER DOORS AT STOP LIGHTS OR STOP SIGNS.

DOOR AJAR LIGHT STAYS ON WITH DOOR SHUT. DOME LIGHT STAYS ON SO YOU ARE BLINDED AT NIGHT. CANT LOCK DOORS SO IT IS UNSAFE. STARTED DOING IT AT 19000 MILES. FORD WOULD NOT FIX IT. LOOKS LIKE THOUSANDS OF PEOPLE HAVE THE SAME PROBLEM. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,435.

THE DRIVER'S SIDE DOOR SENSOR IS NOT READING THAT THE DOOR IS CLOSED AND REMAINS ON. THIS IS THE SECOND TIME IN A YEAR THAT I AM GOING TO HAVE THE SENSOR REPLACED. *TR