2011 Ford Edge Complaint Log

DRIVER DOOR AJAR, PASSENGER DOOR AJAR. THESE ALERTS COME UP WHEN MY DOORS ARE CLOSED. THE INTERIOR LIGHT STAYS ON FOR EVER AND I CANNOT LOCK MY DOORS! THIS IS NOT ACCEPTABLE. I HAVE READ HUNDREDS AND HUNDREDS OF COMPLAINTS ABOUT THIS EXACT PROBLEM. ALSO, THE INTERIOR LIGHTS JUST COME ON RANDOMLY WHEN CAR IS PARKED WITH NO KEY IN IGNITION. AND, THE BACKUP CAMERA, WHEN IT WORKS, IS UPSIDE DOWN!! THESE PROBLEMS SHOULD BE RECALLED, AS I SEE SO MANY OTHERS COMPLAINING ABOUT THE EXACT SAME ISSUES.

INSTRUMENT PANEL INDICATES DRIVER'S DOOR NOT CLOSED. DOOR AJAR LIGHT IS ON. SAFETY CONCERN WITH THE 2011 FORD EDGE. *TR

THE DOOR LATCH SENSOR MALFUNCTIONS CAUSING THE INSTRUMENT PANEL TO ANNOUNCE THAT THE DOOR IS AJAR EVEN THOUGH ALL FOUR DOORS ARE LOCKED CORRECTLY. IF YOU CANNOT MAKE THE MESSAGE GO AWAY BY REOPENING AND SHUTTING THE DOOR, THEN THE DOORS WILL NOT LOCK ONCE THE VEHICLE IS IN MOTION AND THE DOME LIGHTS WILL REMAIN ILLUMINATED. ALSO, THE BIGGEST DANGER IS THAT THE LATCH CAN MALFUNCTION WHILE DRIVING CAUSING THE DOORS LOCKS TO UNLOCK WHILE DRIVING AT HIGH RATES OF SPEED. THIS IS CONCERNING GIVEN THAT MY SON RIDES IN THE BACK SEAT. *TR

ACCELERATOR GOES LIMP DURING ACCELERATION AND "WRENCH" ICON APPEARS ON DASH. THE ENGINE CONTINUES TO RUN WITH ELECTRICAL POWER, PRESSING ON ACCELERATOR HAS NO EFFECT. CAR CAN BE COASTED TO SIDE OF ROAD. STOPPING AND RE-STARTING THE ENGINE CLEARS THE ISSUE AND CAR WILL ACCELERATE NORMALLY. THIS HAS OCCURRED 5 TIMES, AT RANDOM, AT VARIOUS SPEEDS (I.E. 50, 60, 30 MPH). CAR WAS TAKEN INTO DEALER AFTER 2ND OCCURRENCE. DEALER COULD NOT FIND ANY ERROR CODES STORED AND SAID FORD PROCEDURE IN THIS CASE WAS TO "RESET" COMPUTER. ISSUE CONTINUED TO OCCUR AFTER GETTING VEHICLE BACK FROM DEALER. ON THE 5TH OCCURRENCE OF THE ISSUE, OWNER RAN A VEHICLE HEALTH REPORT (VHR) (BEFORE STOPPING AND RE-STARTING ENGINE) AND THE ISSUE WAS CAPTURED IN THE REPORT. HERE IS THE ISSUE DOCUMENTED IN THE VHR: THE WRENCH ICON MAY BE ILLUMINATED IN YOUR DASH OR CONSOLE OR MAY APPEAR IN YOUR MESSAGE CENTER. THE VEHICLE DIAGNOSTICS INDICATE A PARAMETER THAT IS OUT OF NORMAL RANGE OR THAT A COMPONENT HAS FAILED. SYSTEMS WITHIN YOUR VEHICLE NEED PROMPT SERVICE AND/OR INSPECTION. URGENT POWERTRAIN MALFUNCTION / REDUCED POWER POWERTRAIN FAULT: ILLUMINATES WHEN AN ELECTRIC THROTTLE CONTROL (ETC), TRANSMISSION, AWD/4X4 OR FUEL SYSTEM FAULT HAS BEEN DETECTED. CONTACT YOUR AUTHORIZED DEALER AS SOON AS POSSIBLE. CAR WAS TAKEN BACK TO DEALER ON MAY 6, 2014. DEALER IDENTIFIED ERROR CODES AND SAID VEHICLE HAD A DEFECTIVE THROTTLE BODY COMPONENT. COMPONENT WILL NEED TO BE REPLACED. FORD EXTENDED SERVICE PLAN DOES NOT COVER COST, OWNER IS RESPONSIBLE FOR COMPONENT REPLACEMENT ($560.00 ESTIMATED). *TR

I'VE BEEN HAVING ISSUES WITH THE DOOR SENSORS. I CLOSED THE DOOR AND THE DOOR AJAR ALARM COMES UP. I HAVE TO SLANG THE DOOR REALLY HARD AND A FEW TIMES UNTIL THE SENSORS PICKS IT UP. WHEN DRIVING I CAN NOT LOCKED THE DOORS BECAUSE THE CAR THINKS THE DOORS ARE AJAR. I LOOKED IT ONLINE AND MANY FORD EDGE'S OWNERS HAD THE SAME ISSUES, THEY SHOULD CALL FOR A RECALL SINCE THIS IS SAFETY PROBLEM. *TR

THE DRIVERS SIDE FRONT DOOR SENSOR DOES NOT WORK. THE DOOR IS CLOSED BUT IT STILL SHOWS ON THE DASH DOOR AJAR. THIS DOES NOT LET THE DOORS LOCK WHILE DRIVING. I FEEL THAT THIS IS VERY UNSAFE WHILE DRIVING ALSO UNSAFE FOR MY FAMILY TO DRIVE IN CERTAIN AREAS OF THE CITY. I DON'T EVEN KNOW IF THE AIRBAGS WILL WORK. *TR

DOOR AJAR SENSOR STAYS ON EVEN WHEN DOOR IS CLOSED RESULTING IN LIGHTS STAYING ON.WITH THE NUMBER OF COMPLAINTS ON THIS ISSUE ,FORD SHOULD ISSUE A RECALL. *TT

WHILE BACKING OUT OF A PARKING SPACE, THE BRAKE PEDAL WAS HARD TO PUSH AND THE VEHICLE WAS SLOW TO STOP. THE CAR STARTED TO STALL AND A WARNING "LOW ENGINE OIL PRESSURE" WAS DISPLAYED, THEN THE CAR RECOVERED WHEN IN DRIVE. APPROXIMATELY A WEEK LATER, THE BRAKES WERE AGAIN HARD TO PUSH WHILE BACKING OUT OF A PARKING SPACE. IN THE FOLLOWING WEEK, THE SAME ISSUE OCCURRED MULTIPLE TIMES. LAST WEEK, THE BRAKES BECAME HARD TO PUSH AND THE VEHICLE WAS SLOW TO STOP WHILE IN DRIVE. I HAVE PARKED THE CAR UNTIL SERVICE CAN BE PERFORMED. FLUIDS AND BRAKE PADS HAVE BEEN CHECKED AND ARE NOT THE ISSUE. IN SEARCHING THE WEB AND VARIOUS FORD FORUMS, AND SPEAKING WITH A MECHANIC, IT APPEARS TO BE A BRAKE BOOSTER ISSUE. THE CAR IS A 2011 MODEL WITH <24,000 MILES AND IS THREE MONTHS OUT OF MANUFACTURERS WARRANTY. *TR

VEHICLE DOES NOT RECOGNIZE THAT THE DRIVER SIDE DOOR IS CLOSED. THE DOOR AJAR LIGHT STAYS ON, CAUSING THE INTERIOR LIGHT TO STAY ON, AND PREVENTING THE DOORS FROM LOCKING WHILE TRAVELING. THE DEALERSHIP SERVICE DEPARTMENT STATED THIS IS A COMMON PROBLEM THAT REQUIRES THE LATCH BE REPLACED. *TR

DOOR IS AJAR WARNING DOES NOT CLEAR EVEN AFTER REPEATED CLOSING OF DOORS. THIS CAUSES INTERIOR LIGHTS TO STAY ON AND DOORS NOT TO AUTOMATICALLY LOCK WHEN DRIVING. *TR

THE CAR IS SPORADICALLY NOT DETECTING THE DRIVER'S SIDE DOOR BEING CLOSED. THIS ENGAGES THE "DOOR AJAR" INDICATOR WHICH IS LINKED WITH THE LATCHING MECHANISM WHICH IS LINKED TO THE LOCKING FEATURES. THIS HAPPENS DAILY AND THE DOOR NEEDS TO BE FREQUENTLY OPENED AND CLOSED TO ATTEMPT TO GET THE SENSOR TO RECOGNIZE THAT THE DOOR IS ACTUALLY CLOSED (WHICH IT IS). PERIODICALLY, THE INDICATOR WILL NOT CLEAR WHICH MAKES THE VEHICLE UNLOCKABLE WHILE DRIVING AS IT HAS THE AUTOMATIC LOCK FEATURE AT 10-12 MPH. EVEN WHEN MANUALLY LOCKING THE DOORS WHILE DRIVING WITH THIS "DOOR AJAR" INDICATOR ACTIVATED, THE DOORS WILL UNLOCK THEMSELVES BECAUSE IT BELIEVES THE DOOR IS OPEN. WHEN PARKED AND WHEN THIS HAPPENS, YOU CAN ONLY MANUALLY (FINGERS OR KEY FOB) LOCK THE VEHICLE BUT THE FACTORY ALARM SYSTEM WILL NOT ACTIVATE AS IT THINKS THE DOOR IS OPEN. THIS IS AN UNSAFE CONDITION AND NEEDS TO BE RECALLED. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT AFTER ATTEMPTING TO CLOSE THE FRONT DRIVERS SIDE DOOR, THE DOOR AJAR WARNING LIGHT ILLUMINATED AND THE INTERIOR LIGHTS REMAINED ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE DOOR LATCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT AVAILABLE.

WHILE DRIVING ON MULTIPLE OCCASIONS THE CAR WOULD STALL AT HIGHWAY SPEEDS. ABSOLUTELY NO ACCELERATION AND RAPID SPEED DECREASE MADE IT A VERY HAZERDOUS SITUATION ON THE INTERSTATE OR HIGHWAY. SEVERAL OCCASIONS TGE VEHICLE STALLED WHILE CROSSING AN INTERSECTION OF HIGHWAY DURING RUSH HOUR. ALMOST BEING REAR ENDED BY A SEMI GOING 60MPH AT ONE POINT IN TIME AS WELL. OUR 2011 FORD EDGE SEL HAD A BAD THROTTLE BODY AND WAS NOT COVERED UNDER THE POWER TRAIN WARRANTY. I CONSIDER THIS A MAJOR SAFETY ISSUE AS IT HAS BEEN REPORTED BY MULTIPLE PEOPLE AND IS ALL OVER THE INTERNET. 2012+ WAS RECALLED FOR THE SAME ISSUE BUT NOT OUR 2011...

MY DRIVER DOOR KEEPS AJAR WHEN I FULLY CLOSED IT. I HAVE SLAM MANY TIMES.THE ALARM SYSTEM GOES OFF LATER VERY OFTEN .

DRIVER'S DOOR AJAR SENSOR WAS INTERMITTENT THEN WENT COMPLETELY OUT. INTERIOR LIGHT STAYS ON DRAINING BATTERY WHEN PARKED. SAFETY CONCERN WITH DOOR FALSE ALERT MASKING ACTUAL DOOR NOT SHUT CONDITION. ADDITIONAL SAFETY CONCERN WITH NIGHT DRIVING AND FORCED INTERIOR LIGHT REDUCING VISIBILITY AND RISK TO PEDESTRIANS. FORD SERVICE WILL ONLY LUBRICATE SENSOR AT CUSTOMERS EXPENSE TO SATISFY TSB-14-0011 CAUSING NO CONFIDENCE IN REPAIR AND POSSIBLE RE-OCCURRENCE OF SAFETY ISSUE. THIS SHOULD BE A RECALL AND REPLACEMENT OF THE FAULTY SENSING UNIT AND/OR DOOR LATCH ASSEMBLY. *JS

DRIVER DOOR AJAR LIGHT STAYS ON CONSTANTLY MAKING THE VEHICLE UNABLE TO LOCK DOORS AUTOMATICALLY AND MANUALLY. ALSO, INTERIOR LIGHTS STAY ON LONGER MAKING NIGHT DRIVING UNSAFE AS WELL AS RISK FOR BATTERY DYING. *TR

DOOR LATCH ASSEMBLY- DOOR AJAR WONT GO AWAY, DOOR LATCH ASSEMBLY HAS TO BE REPLACED. *TR

DOOR AJAR LIGHT STAYS ON AND DOORS WILL NOT LOCK. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED TWICE WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BOTH TIMES. ADDITIONALLY, THE VEHICLE WOULD SHAKE VIOLENTLY AND LOSE POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

APRIL 3- FIFTEEN MINS FROM HOME (RETURNING FROM A VACATION TO GATLINBURG, TN), "BLACK SCREEN OF DEATH" OCCURRED. TOOK IMMEDIATELY TO DEALERSHIP. WAITED 40 MINS WHILE DIAGNOSTIC RUN AND TOLD TO BRING BACK MONDAY, APRIL 7, AS APIM WAS DISCOVERED TO BE BAD. WOULD BE REPLACED MONDAY. APRIL 7- RETURNED TO DEALERSHIP FOR APIM TO BE REPLACED AND TOLD RADIO WAS GOING TO BE CHECKED; NOT APIM REPLACED. ARGUED WITH STAFF THERE, AS SERVICE MANAGER HAD ALREADY RUN DIAGNOSTIC TO DETERMINE APIM NEEDED. HAD TO WAIT ANOTHER THREE DAYS FOR APIM TO COME IN TO DEALERSHIP. RETURNED APRIL 10 FOR APIM REPLACEMENT. MAY 3- LEAVING FOR A 12 HOUR ROUND TRIP TO ATHENS, GA TO BRING SON HOME FROM COLLEGE..."BLACK SCREEN OF DEATH" OCCURRED 6X BEFORE GETTING AN HOUR FROM HOME. OCCURRED 4-5X MORE ON WAY BACK FROM ATHENS, GA. THIS HAPPENED ON A SATURDAY SO HAD TO CALL DEALERSHIP MONDAY. TOLD TO BRING IN MAY 8. MAY 8- TOLD ISSUE COULD NOT BE DUPLICATED. DISCOVERED THROUGH DISCUSSION W/ SERVICE PERSONNEL THAT MY PHONE HAD NEVER BEEN CONNECTED W/ SYNC WHEN THESE PROBLEMS HAVE OCCURRED; TECHS HAD BEEN DIAGNOSING IN A DIFFERENT DIRECTION. APPEARS THAT RADIO IS TRUE ISSUE. PERSONNEL SAID THEY WOULD CHECK W/ SERVICE MANAGER ABOUT GETTING RADIO REPLACED. MAY 12- CALLED AND TOLD THAT FORD HAS SAID THAT UNTIL ISSUE CAN BE DUPLICATED, NOTHING WILL BE DONE TO FIX MY CAR. IF I LEAVE CAR FOR UNDETERMINED TIME FRAME, ALLOW TO BE DRIVEN LONG DISTANCES (ADDING MILES TO CAR), MAYBE PROBLEM CAN BE DUPLICATED. NO RENTAL ALLOWED BC ISSUE NOT COVERED UNDER WARRANTY. THIS IS MY ONLY VEHICLE. BOUGHT $40,000 CAR FOR NAVIGATION SYSTEM AND CANNOT USE PROPERLY BC IT KEEPS GOING OUT ON LONG TRIPS. *TR

DRIVER DOOR AJAR LIGHT COMES ON WHEN DOOR IS CLOSED AS WELL AS WHILE VEHICLE IS MOVING. INTERIOR AS WELL AS PUDDLE LIGHTS COME ON. FREQUENT SLAMMING IF DOOR TO TRIGGER SENSOR DOES NOT WORK. UNABLE TO TURN LIGHTS OFF. PROHIBITS DOORS FROM LOCKING WHILE VEHICLE IS IN MOTION. SERIOUS SAFETY CONCERN. *TR

PLEASE CONSIDER REVIEWING THIS ISSUE. ELECTRICAL CONTACT ON DOOR LATCH DOES NOT SENSE THAT THE DRIVERS SIDE DOOR IS PROPERLY SHUT. DOOR WILL NOT LOCK, DOME LIGHT WILL NOT GO OUT, AS A WOMAN I REALLY DON'T WANT PEOPLE TO SEE THAT I AM ALONE AND FEMALE WHEN DRIVING AT NIGHT OR WAITING...ESPECIALLY WHEN I AM UNABLE TO LOCK THE DOOR. DOOR AJAR INDICATOR STAYS ON, CONDITIONING YOU TO IGNORE IT. DRIVING WITH THE DOME LIGHT ON IS ILLEGAL AND AN UNSAFE PRACTICE. THIS IS AN EXTREMELY DANGEROUS CONDITION AND I'M CERTAIN THAT THIS "KNOWN DEFECT" HAS ALREADY RESULTED IN LOSS OF LIFE. ADDITIONALLY, I TOOK MY VEHICLE TO MY LOCAL FOR DEALER AND THEY REPAIRED IT IN MAY OF 2014 FOR $375.00. IT WORKED FOR 3 MONTHS AND THEN THE DEFECT RETURNED. I BROUGHT IT BACK AND THEY SAID SINCE THEY DID NOT REPLACE THE PART ( THEY ONLY CLEANED THE ELECTRICAL CONTACTS) IT WAS NOT UNDER WARRANTY.

THE "DRIVER DOOR AJAR" WARNING REMAINS LIT EVEN WHEN MY DOOR IS COMPLETELY CLOSED. I EITHER HAVE TO SLAM MY DOOR CLOSED OR OPEN/CLOSE MY DOOR MULTIPLE TIMES FOR THE LIGHT TO TURN OFF. THIS WEEK, THE LIGHT HAS STARTED COMING ON WHILE MY CAR IS IN MOTION, WHICH FREAKS ME OUT. DUE TO THE LIGHT COMING BACK ON EVEN AFTER IT INITIALLY GOES OFF, MY DOME LIGHT IS STAYING ON AND RUNNING MY CAR BATTERY DOWN. I NEEDED A JUMP START THIS WEEK DUE TO MY BATTERY BEING DEAD. THANK YOU. *TR

THE SENSOR IN THE DRIVERS SIDE DOOR HAS MALFUNCTIONED AND THE "DRIVER DOOR AJAR" MESSAGE IS ON ALL THE TIME. THIS ALSO PREVENTS THE DOORS FROM LOCKING. FORD KNEW OF THIS ISSUE WHILE MY VEHICLE WAS UNDER WARRANTY AND DID NOT REPLACE THE SENSOR. AFTER MINIMAL RESEARCH I HAVE FOUND THIS IS A KNOWN ISSUE WITH 2011/2012 FORD EDGES BUT NO RECALL HAS BEEN ISSUED. THIS INITIALLY STARTED IN 2014 BUT THE FORD SERVICE DEPARTMENT "SCRAPED THE PLATES" WHICH WORKED FOR ABOUT 9 MONTHS, UNTIL MY VEHICLE WAS OUTSIDE OF THE 36000 MILE WARRANTY.

I PARKED THE CAR AND CLOSED ALL DOORS AND USED THE REMOTE TO LOCK THE DOORS WHEN I RECEIVED THE TWO BEEPS TO INDICATE A DOOR WAS OPEN. ADDITIONALLY THE INTERIOR LIGHTS WOULD NOT GO OFF. I CHECKED ALL DOORS WHICH WAS CLOSED ONLY TO SEE IN THE DASH THE DOOR AJAR SIGN. THE DOOR AJAR LIGHT NOW WILL NOT OFF OFF NOR WILL MY INTERIOR LIGHTS WHICH IS DRAINING MY BATTERY. DUE TO THIS THE DOORS WILL NOT LOCK WHICH LEAVE MY VEHICLE VULNERABLE TO THEFT AND WHILE DRIVING MY CHILD SUSCEPTIBLE TO DANGER. *TR

HAVING AN ISSUE WITH THE DRIVERS DOOR SENSOR. DOOR SENSOR STILL SHOWS THE DOOR TO BE AJAR EVEN AFTER SEVERAL ATTEMPTS TO CLOSE. SENSOR PICKS UP THAT THE DOOR IS CLOSED ABOUT 1/3RD TO 1/2 THE TIME YOU ATTEMPT TO CLOSE. SENSOR NOT FUNCTIONING PROPERLY WILL ALLOW A WARNING LIGHT IN THE DASHBOARD TO STAY ON UNTIL RECOGNIZED. THE MAIN PROBLEM IS IT KEEPS THE DOME LIGHT ILLUMINATED UNTIL YOU CONTINUE TO CLOSE AND THE SENSOR PICKS UP. I HAVE AN ISSUE WITH THE SENSOR COMING ON AND SHOWING AJAR WHILE DRIVING. WITH THE DOME LIGHT COMING ON, I'M NOT TO HAPPY ABOUT NOT BEING ABLE TO DRIVE AT NIGHT. FOUND THROUGH CHAT ROOMS AND FORUMS THAT SEVERAL OTHER COMPLAINTS PERTAINING TO THIS ISSUE, WITH NO FIX FROM FORD. FORD DEALER SERVICE REPS HAVE KNOWN IT IS A PROBLEM, BUT JUST SAY TO CALL FORD TO SEE IF THE PROBLEM CAN BE COVERED. FORD DISTRICT REP., WHEN TOLD OF THE PROBLEM WAS ASKED WHY THERE IS NOT A RECALL FOR THIS ISSUE. I WAS TOLD THAT FORD DOES NOT ISSUE THE RECALL, IT NEEDS TO COME FROM NHTSA. SO HOPEFULLY BY HAVING TO FILE A COMPLAINT TO RECEIVE SOME ACTION WILL SHOW MORE NUMBERS AS TO THIS FAULTY SAFETY SENSOR. THE OTHER ISSUE WOULD BE IF THE PART REPLACED IS GOING TO BE THE SAME PART NUMBER THAT PEOPLE ARE HAVING TROUBLE WITH. I WOULD BE JUST WAITING A FEW MORE YEARS FOR THE SAME ISSUE TO ARISE. OR HAVE THEY CHANGED THE PART TO RECTIFY THE PROBLEM. THAT REMAINS TO BE SEEN AS I HAVE NO ALTERNATIVE BUT TO HAVE THE PART REPLACED AT $394.00. ALTHOUGH I AM 6000 MILES UNDER WARRANTY, I AM 2 1/2 MONTHS PAST THE 3 YEARS. *JS

DRIVERS DOOR AJAR SWITCH MALFUNCTION CAUSING LOCKS TO MALFUNCTION. *TR

PASSENGER SIDE SEAT BELT LOCKS IN PLACE WHILE IN MOTION REGARDLESS OF WHETHER THE BRAKE IS PRESSED OR NOT. STAYS LOCKED IN PLACE DURING LONG ROAD TRIPS UNTIL SEAT BELT IS DISCONNECTED AND RECONNECTED. THIS HAPPENS FREQUENTLY (WHEN I HAVE A PASSENGER) EVER SINCE I BOUGHT THIS VEHICLE 5 YEARS AGO. I AM NOT SURE IF THIS IS A SAFETY ISSUE??

WHILE DRIVING THE VEHICLE ON THE HIGHWAY, THE "DRIVER DOOR AJAR" LIGHT APPEARED ON THE DASH DISPLAY WHILE THE DRIVER DOOR WAS FULLY/PROPERLY CLOSED AND ALL FOURS LOCKED. THE "DRIVER DOOR AJAR" LIGHT REMAINED ON FOR A DISTANCE BEFORE THE INTERIOR DOME LIGHTS TURNED ON, AND THE DRIVER DOOR POPPED PARTIALLY OPEN ON ITS OWN WHICH RESULTED IN ALL DOORS TO UNLOCK POSING A SAFETY RISK TO THE CHILD PASSENGERS IN THE BACK SEAT AND THE DRIVER. THE "DRIVER DOOR AJAR" LIGHT IS CONSTANTLY ON, WHICH IN TURN KEEPS THE INTERIOR DOME LIGHTS ON AND PREVENTS THE DOORS FROM LOCKING AND THE ALARM FROM ARMING. THIS ISSUE IS PRESENT AT ALL TIMES, WHILE OPERATING/DRIVING AND WHILE THE VEHICLE IS TURNED OFF/PARKED WHICH IN TURN CAUSES ADDED STRAIN ON THE BATTERY AND ELECTRICAL SYSTEMS. THE LOCAL FORD DEALER/SERVICE DEPARTMENT AS WELL AS FORD CUSTOMER RELATIONS HAVE BEEN NOTIFIED SEVERAL TIMES AND REFUSES TO INVESTIGATE/INSPECT, UNLESS THEY ARE PAID A VERY EXPENSIVE "FEE". *TR

WHEN THE DRIVER SIDE DOOR IS SHUT, THE DRIVE SIDE DOOR WARNING LIGHT STAYS ON. IT WILL NOT GO OUT UNTIL THE VEHICLE IS TURNED OFF. ONCE THE VEHICLE IS TURNED OFF, THE INTERIOR LIGHTS STAY ON FOR SEVERAL MINUTES. WE HAVE TO CHECK THE VEHICLE PERIODICALLY TO BE SURE THEY TURN OFF. WHEN VEHICLE IS PARKED OUTSIDE AND NO ONE IS NEAR THE VEHICLE, THE ALARM WILL GO OFF INTERMITTENTLY. THIS HAPPENS DURING THE DAY AND AT NIGHT. IT SEEMS TO HAVE STARTED AFTER THE DRIVER SIDE DOOR WARNING LIGHT STARTED STAYING ON. OUR VEHICLE IS OUT OF WARRANTY. WHEN I CALLED MY LOCAL FORD DEALER, THEY STATED THEY SEE THE PROBLEM WITH THE DRIVER SIDE DOOR WARNING LIGHT A LOT BUT THERE IS NO RECALL ON IT. THE REPAIR CAN BE AS MUCH AS $500.00. *TR

THE DOOR AJAR LIGHT STAYS ON AND INTERIOR DOOR LOCKS WILL NOT LOCK. THIS IS NOT SAFE WHEN THE VEHICLE IS IN MOTION. FORD NEEDS TO ISSUE A RECALL. *TT

DRIVERS SIDE DOOR LATCH MECHANISM IS DEFECTIVE. AFTER CLOSING THE DOOR THE SENSOR WHICH DETECTS THE DOOR BEING SHUT IS NOT ACTIVATED PROPERLY. THE INSTRUMENT PANEL INDICATES THAT THE DOOR IS AJAR. THE INTERIOR LIGHTS STAY ON UNTIL THE VEHICLE IS IN MOTION. MOST SERIOUSLY HOWEVER IS THAT WHILE THIS PROBLEM IS OCCURRING, THE VEHICLE DOORS CANNOT BE LOCKED. NONE OF THEM. A CHILD IN THE BACK SEAT COULD EASILY OPEN THE DOORS WHILE THE CAR WAS IN MOTION. EVEN IF THE DRIVER PUSHES THE DOOR LOCK BUTTON TO ENGAGE ALL 4 DOOR LOCKS, THEY POP RIGHT BACK OPEN AFTER A FEW SECONDS. THE REMOTE WILL ALSO NOT ACTIVATE THE SECURITY SYSTEM WHEN YOU ARE OUTSIDE THE VEHICLE. THE HORN CHIRPS TWICE INDICATING THAT THE DOORS ARE AJAR. *JS

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND THEN STALLED WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. THE VEHICLE WAS RESTARTED AFTER SEVERAL ATTEMPTS AND RESUMED NORMALLY HOWEVER, THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 25,640.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE OIL WARNING LIGHT ILLUMINATED AS THE ENGINE STALLED. THE FAILURE CAUSED ANOTHER VEHICLE TO CRASH INTO THE PASSENGER'S SIDE OF THE CONTACT'S VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS ABLE TO BE RESTARTED BUT WAS NOT ABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DIAGNOSE THE STALLING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,150.

RE: 2011 FORD EDGE LIMITED: ON WAY TO DEALER FOR REQUESTED SERVICE/REPAIR RE: SUDDEN AND UNEXPECTED ENGINE LOSS OF POWER (STALL - 3 EPISODES WITHIN 2 WEEKS) WHILE UNDERWAY THE VEHICLE STALLED 3 ADDITIONAL TIMES. AT TIME OF STALL (LOSS OF ENGINE POWER) THE ENGINE REMAINED RUNNING; CHECK ENGINE LIGHT WAS ON; "WRENCH" SHOWED ON DASH INSTRUMENTS; ALL ELECTRICAL POWER REMAINED ON AND OPERATING. NECESSARY TO PUT HAZARD LIGHTS ON, GLIDE TO STOP OFF ROAD, PLACE TRANSMISSION LEVER IN NEUTRAL THEN IN PARK AND TURN ENGINE OFF. ON RESTART, CHECK ENGINE LIGHT WAS ON. I CALLED ADVANTAGE FORD DEALERSHIP FROM ROAD; THEY SAID OK TO PROCEED TO DEALERSHIP. THESE INCIDENTS OCCURRED IN HEAVY TRAFFIC ON US-1. NO WARNING FROM CAR RE: ENGINE RUMBLING OR OTHER BEFORE STALL. FELT IN DANGER BUT ABLE TO NAVIGATE SAFELY. INTERNET SEARCH PRIOR TO DEALER VISIT INDICATED "THROTTLE BODY" PROBLEM WITH FORD ESCAPE PRIMARILY. ONLY 1-3 COMPLAINTS RE: FORD EDGE. *TR

DRIVER DOOR AJAR INDICATOR IS ILLUMINATED WHEN DOOR IS SHUT. DOOR MUST BE CLOSED REPEATEDLY TO GET THE AJAR LIGHT TO GO OFF. *TR

FAULTY DOOR LATCH, DRIVERS DOOR. DOOR AJAR WARNING LIGHT STAYS ON WHEN DOOR IS CLOSED, BECAUSE OF THIS, THE DOME LIGHTS DO NOT GO OFF UNLESS DRIVING AT A CERTAIN SPEED, BUT STAYS ON WHEN BACKING. THIS MAKES IT EXTREMELY DIFFICULT AND DANGEROUS TO DO AT NIGHT TIME BECAUSE THE LIGHTS BLIND YOU. THE DOORS WILL NOT LOCK WITH THE SWITCH, YOU MUST PHYSICALLY PUSH EACH DOOR LOCK PLUNGER DOWN, WHICH IS DIFFICULT TO DO WITHOUT CRAWLING AROUND.I REPLACED THE LATCH THE FIRST TIME UNDER WARRANTY AND NOW IT HAS HAPPENED A SECOND TIME ONLY 13 MONTHS AFTER THE FIRST REPLACEMENT. *TR

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

DRIVER DOOR AJAR WARNING LIGHT REMAINS ON WHEN DOOR IS SECURELY CLOSED. OVERHEAD DOME LIGHT REMAINS ON AND DOORS WILL NOT LOCK WHILE CAR IS IN MOTION. SAFETY HAZARD WITH INABILITY TO HAVE DOORS LOCKED WHILE CAR IS IN MOTION. EXCESSIVE WEAR ON THE CAR BATTERY (RECENTLY REPLACED) WITH OVERHEAD DOME LIGHTS REMAINING ILLUMINATED FOR 3 MINUTES AFTER CAR IS IN MOTION AND 10 MINUTES AFTER WHILE CAR IS TURNED OFF. WHILE THE ISSUE OF THE DOOR AJAR ALARM CONTINUES TO BE ON AND DOOR LATCH IS DEFECTIVE THE CAR ALARM RANDOMLY GOES OFF WITHOUT DOOR MANIPULATION. CAR ALARM HAS GONE OFF UP TO 3 TIMES IN A DAY AND OCCURS 4-5 DAYS PER WEEK CAUSING DISRUPTION IN THE NEIGHBORHOOD. MANY COMPLAINTS HAVE BEEN POSTED ONLINE REGARDING THIS ISSUE OF A DEFECTIVE DOOR LATCH THAT WARRANTS A RECALL ON FORD'S BEHALF DUE TO POTENTIAL SAFETY CONCERNS. CHILDREN COULD OPEN THE DOOR OF THE BACKSEAT WHILE THE CAR IS IN MOTION DUE TO THE INABILITY TO LOCK THE DOORS. *TR

DOOR AJAR WARNING STAYS ON EVEN WHEN THE DOOR IS CLOSED, PREVENTING THE DOME LIGHT FROM GOING OFF AND THE DOOR FROM LOCKING WHILE DRIVING. INFREQUENTLY WHEN I REOPEN THE DOOR AND SLAM IT SHUT THE DRIVER'S DOOR AJAR AND LIGHT WILL GO OFF. IF IT DOES NOT AND I HAVE TO BACK UP IT IS VERY HARD TO SEE.

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN THE CONTACT CLOSED THE FRONT DRIVER SIDE DOOR, THE DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED. THE INDICATOR REMAINED ILLUMINATED EVEN WHEN THE CONTACT SLAMMED THE DOOR CLOSED MULTIPLE TIMES. AS A RESULT, THE DOORS WERE UNABLE TO BE LOCKED. WHILE DRIVING AND REACHING A CERTAIN SPEED, THE DOORS WOULD LOCK AUTOMATICALLY AND THE INDICATOR WOULD DIM. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

THE DRIVER DOOR SAYS IT IS AJAR BUT ITS ACTUALLY SHUT. AND THE KEY FOB DOES NOT WORK TO UNLOCK THE DOORS WHEN YOU TOUCH THE SENSOR ON THE DOOR HANDLE. *TR

WHEN ALL DOORS ARE CLOSED, THE DOOR AJAR LAMP WILL ILLUMINATE. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER SIDE DOOR SENSOR DISPLAYED A FALSE READING AND INDICATED THAT THE DOOR WAS UNLOCKED WHEN IT WAS ACTUALLY LOCKED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED. THREE MONTHS LATER, THE FAILURE RECURRED. THE CONTACT MENTIONED THAT IT WAS THE REAR DRIVER SIDE DOOR THAT TRIGGERED THE FALSE READING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 05/18/16*LJ THE CONSUMER STATED THE DRIVER'S DOOR AND THE PASSENGER'S DOOR BOTH FAILED. UPDATED 12/13/2017*JS

THE LEFT DRIVERS DOOR SENSOR REMAINS ON AFTER THE DOOR IS CLOSED OR LOCKED. THE INDOOR LIGHTS REMAIN ON FOR SEVERAL MINUTES AFTER THE DOOR IS LOCKED WHEN THE CAR IS EITHER TUNED OFF OR ON. THE LIGHTS TURN ON PERIODICALLY WHEN THE CAR IS TURNED OFF. THE DOORS CANNOT BE LOCKED WHEN THE CAR IS RUNNING.

THE DRIVERS SIDE DOOR WILL OFTEN REPORT THAT IT HAS BEEN LEFT AJAR WHEN IT REALLY HASN'T. THIS CAUSES THE DOME LIGHT TO STAY ON AT NIGHT WHILE DRIVING FOR A TIME WHICH IS DISTRACTING. IT ALSO HIDES THE FACT WHEN THE DOOR ACTUALLY IS AJAR BECAUSE YOU ASSUME THE SENSOR IS JUST ACTING UP.

"PASSENGER DOOR AJAR" INDICATOR INTERMITTENTLY COMES ON AND REQUIRES SEVERAL HARD DOOR SLAMS TO REMOVE IT. ASIDE FROM BEING VERY ANNOYING, THIS IS A POTENTIAL SAFETY ISSUE FOR THE FOLLOWING REASONS; 1. WHEN THE DOOR AJAR INDICATOR IS ON, THE DOORS WILL NOT AUTOMATICALLY LOCK AND CANNOT BE LOCKED MANUALLY, 2. THE INTERIOR DOME LIGHT COMES ON AND CANNOT BE TURNED OFF. THIS IS ESPECIALLY HAZARDOUS AT NIGHT. 3. I HAVE BEEN TOLD THE AIRBAGS WILL NOT DEPLOY IF THE DOOR AJAR INDICATOR IS ON. THIS ISSUE HAS APPARENTLY BEEN A PROBLEM FOR SEVERAL YEARS FOR FORD AND THE PROBLEM HAS NOT BEEN CORRECTED. THERE ARE MANY POSTS AND YOU TUBE VIDEOS ADDRESSING THE PROBLEM. I PLAN TO HAVE THE DEALER REPLACE THE SENSOR, BUT I MAINTAIN THAT THIS IS A SAFETY ISSUE AND FORD SHOULD FIX THE DEVICE. *TR

AFTER STARTING THE VEHICLE, THE POWER STEERING PUMP WAS MAKING A SQUEALING NOISE AND THE STEERING WAS SLUGGISH. AFTER ABOUT 15 MINUTES, THE SQUEALING NOISE STOP AND THE STEERING FELT NORMAL. THE SAME THING HAPPENS EVERY TIME DURING A COLD START. *TR

(SAFETY ISSUE,) MY DOOR LOCKS WON'T LOCK,KEEPS SAYING DOOR AJAR ON PASSENGER DOOR, AFTER NUMEROUS ATTEMPTS TO SHUT THE DOOR, LIGHTS ALSO STAY ON CAUSE THINKS DOOR IS OPEN. DON'T KNOW IF IT'S A RECALL OR JUST A DEFECTED CENSOR. BUT REALLY FEEL IT'S A SAFETY ISSUE!!!!!!! THANK YOU *TR

MY PASSENGER SIDE WHEELS HIT A SNOW HIDDEN POT HOLE AND SCRATCHED BOTH WHEEL COVERS. WHEN I WENT TO MY FORD DEALER TO PURCHASE TWO NEW WHEEL COVERS I WAS TOLD THAT THEY WERE NOT "COVERS" (HUB CAPS) AT ALL, RATHER THEY WERE "CHROME FOIL COVERED PLASTIC" BONDED TO THE WHEEL RIM. ONE CAN NO LONGER SIMPLY REPLACE A $25 - $50 WHEEL-COVER (HUB CAP) TO KEEP A FORD VEHICLE LOOKING NEW. YOU HAVE TO PURCHASE THE ENTIRE WHEEL. THE REPLACEMENT COST IS $860 PLUS REMOUNTING COSTS; ABOUT $1000 FOR EACH WHEEL. I LEFT THE DEALERSHIP FEELING CHEATED! MY ORIGINAL SALES INVOICE LISTS THE WHEELS AS "CHROME CLAD" AND THIS IS OBVIOUSLY MISLEADING! THE SALES STAFF SAID TO WAIT FOR AN "AFTER MARKET" SOLUTION. FORD EXECUTIVES OFFERED NO HELP SAYING THEY DO NOT COVER DAMAGE DUE TO WEATHER CONDITIONS AND TO CONTACT MY INSURANCE COMPANY! MY ARGUMENT REMAINS.. IN ORDER FOR THE WHEELS TO BE DAMAGED SO EASILY, THEY ARE OBVIOUSLY COMPRISED OF SUB-STANDARD MATERIAL. THE ALUMINUM FOIL MY WIFE USES IN OUR KITCHEN IS STRONGER THAN FORD'S "CHROME CLAD" WHEELS. I PRIDE MYSELF IN MAINTAINING MY VEHICLES IN "LIKE NEW" CONDITION. FORD HAS LOST ME AS A LIFETIME CUSTOMER BECAUSE OF THEIR APPARENT LACK OF CONCERN FOR THE POTENTIAL UPKEEP COSTS TO THE CONSUMER. THEY SEEM MORE INTERESTED IN SAVING WEIGHT AND MANUFACTURING COSTS AND I CAN'T HELP BUT WONDER WHAT ELSE THEY CUT CORNERS ON? *TR