2011 Ford Edge Complaint Log

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATED EVEN THOUGH ALL THE DOORS WERE CLOSED. AS A RESULT, THE CONTACT WAS UNABLE TO LOCK THE DOORS. THE INTERIOR DOME LIGHT REMAINED ILLUMINATED AND CAUSED THE BATTERY TO DRAIN. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO FUNCTION. THE CONTACT HAD TO PUMP THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE DEALER DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER A VOLUNTARY RECALL BY THE MANUFACTURER; HOWEVER, THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT THE DOOR LATCH AND SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 30,000.

WAS AT A LIGHT MAKING A LEFT HAND TURN WHEN ALL OF A SUDDEN SEEMED TO HAVE LOST POWER. ENGINE WAS ON BUT STEPPED ON GAS AND VEHICLE WOULD NOT GO. ALMOST GOT HIT BY ON COMING CAR. THIS HAPPENED A COUPLE OF TIMES BUT HAS NOT DONE IT IN A WHILE. VERY DANGEROUS! *TR

WHEN YOU STOP THE CAR AND PUT INTO PARK A WARNING SIGN COMES ON INDICATING THAT YOU NEED TO PUT THE SHIFT LEVER IN PARK. YOU CAN CLICK THE BUTTON ON THE FORWARD PART OF THE SHIFT LEVER TO RELEASE THE WARNING. I TOOK IT TO FORD AND THE MECHANIC TOLD ME THAT IT WOULD REQUIRE THE DISASSEMBLY OF THE SHIFT LEVER TO FIX, SO I TOLD HIM I WOULD LIVE WITH IT. I DIDN'T WANT ANY GREATER PROBLEMS TO ARISE FROM THEIR WORK ON THE SHIFT LEVER. AFTER MY WARRANTY WAS OVER I WAS TOLD THAT A SIMPLE SWITCH ADJUSTMENT WAS ALL THAT'S REQUIRED. WHAT A PAIN, AS IT COMES ON OFTEN! FORD SHOULD FIX THIS.

THE POWER STEERING DOES NOT WORK PROPERLY AT LOW SPEEDS. THIS IS IDENTFIED IN FORD'S TSB 10-21-1 STEERING THE VEHICLE IS VERY DIFFICULT. I'M CONCERNED THAT THE ABILITY TO PROPERLY CONTROL THE VEHICLE AT LOW OR HIGH SPEEDS MAY BECOME A PROBLEM. THIS IS A MAJOR SAFETY CONCERN. BY ISSUING A TSB, I BELIEVE FORD IS ACKNOWLEDGING THAT THERE IS A POTENTIAL SAFETY PROBLEM WITH THE POWER STEERING SYSTEM - A MAJOR COMPONENT OF VEHICLE SAFETY. THE ADVANCETRAC (STABILITY/ANTI-ROLLOVER SYSTEM) APPEARS TO HAVE FAILED INDICATED BY THE WARNING LIGHTS ON THE DASH. INTERMITTENTLY, THE WARNING LIGHT TURNS ON AND THEN OFF WHILE DRIVING OR PARKED WITH ENGINE IDLING. BASED ON NUMEROUS OCCASIONS, I BELIEVE THERE IS A FAULT IN THE STABILITY SYSTEM. FORD TECHNICIANS CANNOT REPLICATE THE PROBLEM. MANY OTHER OWNERS APPEAR TO BE HAVING THE SAME ISSUE WITH THE FORD EDGE AND F-150 TRUCKS AMONG OTHER FORD VEHICLES. THE FUEL SYSTEM DISPLAYS A WARNING THAT THE FUEL INLET REQUIRES CHECKING DUE TO A VAPOR LEAK. FORD REPLACED A TRADITIONAL FUEL CAP ASSEMBLY WITH A CAPLESS SYSTEM WHICH APPEARS TO NOT SEAL FULLY OR ALLOWS DEBRIS TO KEEP THE SYSTEM FROM REMAINING FULLY SEALED. THERE APPEARS TO BE MANY OTHER OWNERS WHO EXPERIENCE THIS SAME WARNING LIGHT WITH A MALFUNCTION INDICATOR LIGHT ILLUMINATED THAT CANNOT BE TURNED OFF. IF FUEL VAPOR IS LEAKING, THERE IS RISK OF VEHICLE FIRE OR EXPLOSION. *JS

A MESSAGE SAYING 'DRIVER DOOR AJAR' APPEARS ON THE CONSOLE EVEN WHEN THE DOOR IS TIGHTLY SHUT. IF I TRY TO LOCK THE DOORS THE CAR WOULD JUST UNLOCK ALL DOORS EVEN WHILE I'M DRIVING. THIS IS VERY DANGEROUS ESPECIALLY FOR SOMEONE LIKE ME WHO DRIVES MY KIDS TO THE DAYCARE AND SCHOOL EVERYDAY. AT NIGHTTIME, THE INTERNAL LIGHTS WOULD ALSO NOT TURN OFF BECAUSE THE CAR THINKS THAT ONE OF THE DOORS IS OPEN. NOT ONLY IS IT DRAINING THE BATTERY, IT IS ALSO BASICALLY BROADCASTING TO EVERYONE THAT THE CAR IS OPEN. I HAVE HAD THIS PROBLEM OCCUR ON THE CAR IN ALMOST EVERY YEAR I OWNED IT (4 YEARS). IT HAS BEEN TO THE DEALERSHIP A NUMBER OF TIMES. THEY FIX IT BUT IT KEEPS COMING BACK PARTICULARLY IN THE SUMMER TIME. I FEEL LIKE IT SHOULD BE RECALLED AND I HAVE RAISED THE ISSUE WITH THE DEALERSHIP AND ALL I HEAR IS 'OH THAT IS A VERY COMMON PROBLEM' BUT IT DOESN'T SEEM LIKE THEY ARE WORKING ON PROVIDING A MORE PERMANENT FIX. THEY NEED TO REALIZE HOW UNSAFE DRIVING WITH ALL DOORS UNLOCKED IS.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT AFTER CLOSING THE DRIVER'S SIDE DOOR, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE DOORS ALSO FAILED TO LOCK DUE TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 42,000. *TR

DOOR AJAR CAME ON WON'T SHUT OFF CAN'T LOCK DOORS. SAFETY IF SOMEONE CAN GET IN CAR WHILE YOUR DRIVING. *TR

DOOR ADJAR SENSOR IS FAULTY. DOME LIGHTS STAY ON WHILE DRIVING EVEN THOUGH CAR DOOR IS SHUT. SENSOR THINKS CAR DOOR IS OPEN.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 1 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION AND THEN CRASHED INTO A TREE. THE DRIVER SUSTAINED INJURY TO THE SHOULDER. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND REPAIRED FOR THE EXTERIOR BODY DAMAGES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

I BOUGHT THE EDGE BRAND NEW AND WHEN I WAS 1000 MILES OVER MY WARRANTY MY DOOR AJAR WOULD NOT GO OFF, SO MY INSIDE DOME LIGHTS STAY ON LONGER ALSO UNTIL YOU HIT THE OK BUTTON ON YOUR STEERING WHEEL, THEN IT WILL GO OFF IN A LITTLE WHILE, I CALLED THE DEALERSHIP AND THEY WANTED TO CHARGE ME TO LOOK AT IT, I CALLED FORD AND THEY DIDN'T WANT TO DO NOTHING EITHER. I HAVE NEVER HAD ANY PROBLEMS WITH MY DOOR ON MY VEHICLES IN ALL MY LIFE. THIS HAS GOT TO BE A RECALL, THIS IS THE MANUFACTURES PROBLEM, BECAUSE MINE VEHICLE WAS'NT EVEN A YEAR OLD AND I HAD THIS, HOPE THIS HELPS TO GET A RECALL.

MY WIFE WAS DRIVING HOME FROM WORK ON THE FREEWAY WHEN ALL OF A SUDDEN HER VEHICLE WENT "LIMP". WHILE THE VEHICLE WAS IN "LIMP' MODE THERE WAS NO ACCELERATION AND YOU CAN FEEL HUGE VIBRATIONS AS IF THE ENGINE WAS ABOUT TO DIE. SHE WAS FORCED TO MANEUVER HER WAY THROUGH THREE LANES OF TRAFFIC WITH HER HAZARDS ON IN ORDER TO GET TO A "SAFE" SPOT. THE ONLY WAY SHE WAS ABLE TO GET OUT OF THE SITUATION WAS TO TURN OFF THE VEHICLE AND RESTART IT. THE ON BOARD COMPUTER HAD A WRENCH LIGHT UP AND A MESSAGE ASKING TO LOOK IN OUR MANUAL. PER OUR MANUAL THIS IS A POWERTRAIN ISSUE. THIS HAS HAPPENED TWO MORE TIMES IN LESS THAN FOUR DAYS AND TWICE OUR THREE MONTH OLD SON WAS WITH US/HER. MY WIFE IS CURRENTLY TAKING THE VEHICLE TO A FORD DEALERSHIP AND SHE JUST CALLED TO INFORM ME THAT IT HAD HAPPENED THE THIRD TIME. THIS IS A DANGEROUS THING AND HAS DISASTER WRITTEN ALL OVER IT! *JB

"DRIVER DOOR AJAR" LIGHT WILL NOT GO OUT WHEN DOOR IS TIGHTLY CLOSED. THIS KEEPS DOORS FROM AUTO-LOCKING WHILE IGNITION IS ON. HAPPENED FIRST TIME IN JUNE 2012, AT 41K MILES,4 MOS AFTER I BOUGHT CERTIFIED USED CAR. DOOR LATCH WAS REPLACED BY DEALER UNDER WARRANTY. IT HAS BEEN HAPPENING AGAIN NOW AT 85K MILES, AUGUST 2014. ALSO DOME LIGHTS WILL NOT GO OUT. BATTERY RAN DOWN LAST NITE, COULD NOT START CAR THIS MORNING EVEN THO DOME LIGHTS WENT OUT AT SOME POINT. I WAS IN NORTH GA MTNS WHERE THERE IS NO CELL RECEPTION. FORTUNATELY THERE WAS STILL ONE CAR AT THE SITE WHO COULD JUMP THE BATTERY OR I WOULD HAVE BEEN STRANDED THERE. I AM A RETIRED 69 YR OLD WOMAN; IT IS NOT SAFE FOR ME TO DRIVE WITHOUT DOORS LOCKED OR FOR THE BATTERY TO DIE WHEN THERE IS NO REASON FOR THAT TO HAPPEN. THERE ARE MANY MANY REPORTS OF THIS PROBLEM ON FORD EDGE INTERNET SITES. WHY HASN'T THERE BEEN A RECALL BY FORD? ARE THEY WAITING FOR SOMEONE TO GET HURT/KILLED? WHEN I GO TO THE DEALERSHIP TOMORROW, I ANTICIPATE A $400 REPAIR ESTIMATE. I HOPE THERE IS A BETTER RESULT THAN THAT. *TR

DOOR AJAR LIGHT STAYS ON. THIS CAUSES ALL DOME LIGHTS TO STAY ON, AT NIGHT IMPAIRS VISION WHEN BACKING UP. MAKES DRIVING VERY UNSAFE FOR FIRST FEW YARDS, DOME AND MAP LIGHTS THEN GO OFF. THIS IS VERY UNSAFE AND I HAVE HAD ONE LATCH REPLACED. NOW ANOTHER IS DOING IT. FORD DEALER REFUSED TO FIX IT AGAIN, WILL COST ABOUT $300.00 EACH TIME. I FEEL FORD HAS KNOW OF THIS PROBLEM FOR SOME TIME AND SHOULD FIX ALL DOORS ON MODELS AFFECTED, OR FIND SOLUTION TO HAVING LIGHTS STAY ON INSTEAD OF JUST THE WARNING LIGHT. I'M GOING TO TAPE OVER MY MAP LIGHTS UNTIL TRADE IN, AND WILL NOT BUY ANOTHER FORD PRODUCT IF THEY DON'T PROVIDE A SAFE SOLUTION AT THEIR COST. ...UPDATED 07/30/15 *BF UPDATED 9/23/15 *JS

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE VEHICLE STALLED. THE CONTACT WAS ABLE TO PULL THE CAR TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE VEHICLE TRAVELED ANOTHER 15 MILES AT 65 MPH BEFORE STALLING AGAIN. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSIS AND THE THROTTLE BODY WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 54,917.

WE PURCHASED THIS VEHICLE USED IN WV IN APRIL 2012. BY MAY, THE DOOR AJAR LIGHT WAS COMING ON EVEN WHEN THE DOOR WAS FORCIBLY CLOSED. THE SENSOR WAS REPLACED UNDER WARRANTY. LESS THAN A YEAR LATER, AT AROUND 50K MILES, THE SENSOR WAS BAD AGAIN. ONCE AGAIN, THE SENSOR WAS REPLACED UNDER WARRANTY. HOWEVER, THIS TIME BOTH THE DRIVER DOOR AND REAR DRIVER SIDE DOOR WERE AFFECTED. NOW IN 2015 AT 104K MILES THE DOOR SENSOR IS BAD AGAIN IN BOTH THE FRONT AND REAR DOOR. NOW, THE LIGHTS WON'T EVEN SHUT OFF AFTER A WHILE SO THE PAST TWO MORNINGS IN A ROW, THE BATTERY IS DEAD. IT'S EXTREMELY IRRITATING AND DANGEROUS. AS OTHERS HAVE STATED, THE DOORS WILL NOT AUTO LOCK WHILE THIS ISSUE IS PRESENT. ALSO, THE INTERIOR LIGHTS DO NOT GO OFF UNTIL YOU REACH 20MPH. THIS MAKES IT VERY DANGEROUS WHILE DRIVING AT NIGHT. I HAVE READ THROUGH ALL THE COMPLAINTS LISTED FOR THE FORD EDGE AND MOST OF THEM ARE ABOUT THIS DOOR SENSOR. WHY IS NOTHING BEING DONE ABOUT THIS??

WAS DRIVING IN MORNING RUSH HOUR TRAFFIC GOING ABOUT 50MPH ON A HIGHWAY. CAR LOST ALL ACCELERATION AND WENT "LIMP" WITHOUT ANY NOTICE. WRENCH LIGHT CAME ON. WAS ABLE TO GET CAR TO SIDE OF ROAD BEFORE IT COMPLETELY STOPPED. IT WAS VERY FRIGHTENING AS CARS WERE CLOSE BEHIND ME AND COULD HAVE EASILY REAR-ENDED ME. HUSBAND CAME TO THE SCENE AND ATTEMPTED TO RESTART CAR AND DRIVE IT. SAME THING HAPPENED AGAIN. HAD CAR TOWED TO LOCAL SHOP OWNED BY FORD DEALER. THEY CONCLUDED THAT WE HAD CARBON BUILD UP IN THE FUEL SYSTEM THAT WAS CAUSING THE PROBLEM. THEY CLEANED OUT THE "GUNK" AND CHARGED US $350. FOUR DAYS LATER THE SAME THING HAPPENED AGAIN. THIS TIME I HAD BOTH OF MY CHILDREN IN THE CAR AND MY DOG. CAR LOST ALL ACCELERATION IN THE MIDDLE OF 5PM TRAFFIC! WRENCH LIGHT CAME ON AGAIN. WAS ABLE TO PULL OVER IN SHOPPING CENTER BEFORE IT COMPLETELY DIED. TOWED IT BACK TO DEALER. THIS TIME THEY SAID THEY COULD NOT DUPLICATE PROBLEM, BUT RECALIBRATED IT (WHATEVER "IT" IS). I'M TERRIFIED TO DRIVE THIS CAR AGAIN FOR FEAR THAT IT WILL HAPPEN WHEN I'M GOING 65MPH ON A MAJOR HIGHWAY! IT'S ONLY A MATTER OF TIME BEFORE IT HAPPENS AGAIN. FORD NEEDS TO TAKE RESPONSIBILITY AND DEAL WITH THIS PROBLEM. FROM WHAT I READ, IT HAS HAPPENED TO MANY OF THEIR MODELS AND HAS TYPICALLY INVOLVED THE THROTTLE BODY. *TR

LETTER FROM CONGRESSMAN KING ON BEHALF OF CONSTITUENT REGARDING HER ISSUE WITH THE 2011 FORD EDGE; PLEASE RESPOND TO MASSAPEQUA PARK DISTRICT OFFICE AT 1003 PARK BLVD., MASSAPEQUA PARK, NEW YORK 11762 *TGW THE CONSUMER STATED THE VEHICLE SUDDENLY ACCELERATED FROM 30 MPH TO 90 MPH. THE CONSUMER WAS UNABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. WHEN THE SERVICE TECH DROVE THE VEHICLE INTO THE BAY, THE VEHICLE WAS STILL ACCELERATING. THE DEALER PERFORMED TESTS, BUT THEY DID NOT MAKE ANY REPAIRS. *JB

DOOR SENSOR AJAR WILL NOT GO OFF. UNABLE TO LOCK YOUR DOORS WHILE SENSOR STATES AJAR . HAS BEEN TO FORD DEALERSHIP MANY TIMES. THE DEALERSHIP HAS SAID IT FIXED ISSUE BUT THE SENSOR WENT BAD AGAIN. HOWEVER, AFTER WARRANTY EXPIRES. THIS NEEDS TO BE RECALLED AND FIXED. IT IS A HAZARD TO YOUR SAFETY NOT TO BE ABLE TO LOCK YOUR DOORS. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT AFTER PAKING ON AN INCLINE AND RELEASING THE BRAKE PEDAL, THE VEHICLE ROLLED BACKWARD. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 26,000. THE VIN WAS UNKNOWN. UPDATED 05/24/12*LJ

2011 FORD EDGE THE DRIVER SIDE DOOR AJAR SENSOR STARTED INTERMITTENTLY AND NOW PERMANENTLY MALFUNCTIONSAND WARNING LIGHT ILLUMINATES. THIS CAUSES THE AUTOMATIC DOOR LOCKS TO MALFUNCTIONAND THE DOORS TO UNLOCK. ADDITIONALYTHE INTERIOR DOME LIGHT STAYS ONFOR EXTENDED TIMES THE INABILITY TO LOCK THE DOORS OR FOR THE DOORS TO STAY LOCKED IS A SAFTY ISSUE, THE DOME LIGHT OBSCURES VISION AT NIGHT WHICH IS ANOTHER SAFETY ISSUE. I AND THOUSANDS OF FORD EDGE OWNERS WOULD APPRECIATE FORD MOTER COMPANY TAKEING RESPONSIBILITY FOR THIS FACTORY DEFECT AND SAFETY HAZARD. THIS IS NOT A FACTORY WARRANTY ISSUE FORD IS AWARE OF THIS PROBLEM BUT REFUSES TO FIX. I HAVE SEARCHED THE WORLDWIDENET AND FOUND THIS TO BE A PROBLEM WIT MANY FORD MODELS. PLEASE ADDRESS THIS ISSUE ASAP BEFOR SOMEONE IS MAMED OR HAS THER LIFE TAKEN. THANK

CARE STARTED MAKING A WHIRRING NOISE THAT WAS INTERMITTENT, BUT NOT A NORMAL NOISE. TOOK IN FOR SERVICE, FOUND A LEAK IN POWER STEERING. TWO MONTHS LATER (5/9/12) TRYING TO BACK OUT OF A PARKING SPACE THE POWER STEERING PUMP QUIT, COULDN'T TURN THE WHEEL AND LOTS OF STEAM/SMOKE CAME OUT FROM UNDER THE CAR. REPLACED POWER STEERING PUMP UNDER WARRANTY (EXT. WARRANTY WAS PURCHASED AT TIME OF SALE). NOVEMBER 12, 2014 TOOK THE CAR BACK IN FOR WHIRRING NOISE, MOSTLY NOTICEABLE WHILE TURNING LEFT AND ONLY WHEN IT WAS COLD OUTSIDE. (TEMPS BELOW 45). POWER STEERING PUMP WAS BAD AGAIN. REPLACED PUMP/BELT FOR $853.45. DROVE TO FLORIDA FOR THANKSGIVING NO PROBLEMS CAME HOME TO COLD WEATHER AND THE WHIRRING NOISE WAS BACK. THIS TIME IT DIDN'T STOP FOR 20-30 MINUTES WHEN CAR WAS SUFFICIENTLY WARM. NOISE MADE WHILE GOING FORWARD/BACKWARDS/TURNING. PARKED CAR FOR THE WEEKEND FRIDAY NIGHT, SUNDAY NIGHT WENT TO MOVE IT AND STEERING DIDN'T WORK. CHECKED FLUID RESERVOIR ALMOST EMPTY. TOOK BACK TO DEALERSHIP, HAD TO WAIT 48 HRS FOR THEM TO FIND THE O-RING AND HOSE WAS BAD, ANOTHER $500. O-RING AND HOSE SHOULD HAVE BEEN REPLACED WITH POWER STEERING PUMP, BUT WERE NOT PART OF THE PACKAGE. HOW DO I KNOW THAT THE NEW PUMP DIDN'T SUFFER DAMAGE FROM BEING SO LOW ON FLUID? THERE WAS 3000 MILES DRIVEN BETWEEN NEW PUMP AND HOSE ISSUE. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 10 MPH, THE ENGINE BEGAN TO REV UP AND THE VEHICLE ACCELERATED IN REVERSE INDEPENDENTLY TO 35 MPH. THE VEHICLE BEGAN TO SPIN AND THE CONTACT CRASHED INTO A MOTOR HOME. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE PASSENGER OF THE VEHICLE SUSTAINED INJURIES AND BRUISING TO HIS RIBS, ARMS, LEGS, AND HEAD. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

THE WINDOW CRACKED FROM BOTTOM UPWARDS FOR NO APPARENT REASON. DOOR WAS NOT CLOSED HARD OR "SLAMMED". NOTHING HIT WINDOW. JUST CRACKED. *KB

WHEN FACED WITH A SITUATION THAT REQUIRES BRISK ACCELLERATION, IE., PASSING, THE CAR EXHIBITS A STRONG TENDENCY TO STEER TO THE RIGHT, TORQUE STEER. THIS HAS OCCURED AT A LEVEL THAT CAUSES THE DRIVER TO IMMEDIATELY TAKE HIS FOOT OFF THE GAS PEDAL CAUSING A REVERSAL OF THE DIRECTION THE CAR WANTS TO GO, RIGHT TO LEFT, AND JEOPARDIZES THE COMPLETION OF THE PASSING MOVE. AS THIS OCCURS WITH THE VEHICLE IN THE OPPOSITE LANE, ONCOMING TRAFFIC, THE CAR'S OCCUPANTS CONTINED SAFETY COMES INTO QUESTION. *TR

DOOR AJAR SENSOR STAYS ON WHICH WILL NOT ALLOW MY DOORS TO LOCK WHILE IN DRIVE. WHEN I GET OUT OF THE VEHICLE, THE DOME LIGHTS, PUDDLE LIGHTS, AND HEADLIGHTS STAY ON AFTER LOCKING THE CAR WITH THE REMOTE AND EVENTUALLY DRAINED THE BATTERY. THE ISSUE IS WITH THE DOOR LATCH AND IT WAS ALREADY REPLACED BACK IN 4/12 BUT THE PROBLEM CAME BACK A COUPLE OF MONTHS AGO. FROM WHAT IS READ ONLINE THIS IS A COMMON ISSUE AND SHOULD BE RECTIFIED IMMEDIATELY. *TR

THE DOOR AJAR COMES ON & DOORS WILL NOT LOCK. DOME LIGHTS STAY ON LONGER. THIS HAPPENS DAILY!!!!! *TR

I PURCHASED A NEW FORD 2011 FORD EDGE IN JULY OF 2010 AND WAS EXTREMELY PLEASED WITH THE PERFORMANCE OF THE CAR AND THE SYNC SYSTEM. AS THE END OF THE YEAR NEARED, THE SYNC SYSTEM STARTED ACTING VERY ERRATIC, BLUETOOTH DISCONNECTING, NAVIGATION SD CARD FAILURE, MAPS EXTREMELY SLOW TO LOAD AND WHEN THE CAR WAS SHUTOFF THE SYNC DID NOT POWER DOWN. ON THEN NEXT POWER UP, IT WOULD DISABLE BLUETOOTH AND NOT ALLOW NAVIGATION SYSTEM TO LOAD. THERE WAS A NEW SOFTWARE UPDATE AVAILABLE FEB 2012 THAT ACCORDING TO THE DESCRIPTION WOULD SOLVE ALL THESE ISSUES. AFTER FINALLY GETTING IT TO LOAD ON A USB STICK FROM THE SYNC SITE AFTER MULTIPLE TRIES, I GOT IT DONE. ALSO CONTACTED FOR SYNC SERVICE AND THEY SAID THERE ARE KNOWN ISSUES WITH THE DOWNLOAD FROM THE SYNC SITE. SOFTWARE WAS LOADED SUCESSFULLY IN THE CAR AND ALAS, IT SEEMED ALL MY PROBLEMS WERE CURED....FOR ABOUT 2 DAYS AND NOW THE NAVIGATION SYSTEM CONTINUES TO TRY LOADING AND THEN DISPLAYS SD CARD FAULT, REALLY HANDY WHEN YOU USE THIS FOR WORK. I'VE BEEN IN CONTACT WITH FORD AND THEY ADMIT THERE IS A SOFTWARE BUG IN THE LAST RELEASE...WORKING FOR AN ELECTRONICS COMPANY, I WOULD SAY THERE WASN'T MUCH VALIDATION DONE. THEY SAID IT WOULD BE A MONTH BEFORE A FIX IS IN PLACE AND WILL MAIL EVERYONE NEW SD CARDS. WHAT A JOKE! MAYBE FORD SHOULD CALL APPLE INSTEAD OF MICROSOFT. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE INTERIOR LIGHT REMAINED ILLUMINATED AFTER THE VEHICLE WAS TURNED OFF AND LOCKED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT INSPECTED BECAUSE THE DEALER STATED THAT THERE WAS NOT A RECALL FOR THE VEHICLE. THE CONTACT STATED THAT THE DOOR HAD TO BE CLOSED FOUR OR FIVE TIMES BEFORE THE INTERIOR LIGHT SHUT OFF. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 41,000. *TR

MY SON WAS DRIVING HIS 2011 FORD EDGE DOWN A BUSY ROAD AT NIGHT WHEN ANOTHER DRIVER CUT RIGHT IN FRONT OF HIM. HE HIT THE BRAKES BUT THE ROAD WAS WET AND THE CAR WOULD NOT STOP. TO AVOID A FRONT COLLISION WITH THE OTHER DRIVER HE TURNED THE STEERING WHEEL TO THE RIGHT AND THAT MADE HIM LOSE CONTROL OF THE CAR. HE HIT A TREE, HIS CAR SPUN ALL THE WAY ACROSS THE ROAD HITTING THE SIDEWALK AND CRASHING THE SIDE PASSENGER DOOR AGAINST A STREET SIGN. THE CAR IS TOTALED (WE BELIEVE). THE FRONT WAS DESTROYED, AND THE TWO FRONT WHEELS SMASHED. THE IMPACT WAS SO STRONG THAT THE BACK LIGHTS WERE THROWN 30 METERS AWAY FROM THE CAR. PASSENGER DOOR WAS STUCK AND THE WINDSHIELD BROKEN. WHAT CONCERNS ME IS THAT THE AIRBAGS DID NOT DEPLOY. EVERYBODY AT THE SCENE OF THE ACCIDENT , FROM THE RESCUER TO THE TOW COMPANY, COMMENTED ON THAT FACT. MY SON IS FINE ( THANK GOD FOR SEATBELTS) AND NOBODY WAS HURT, BUT IF YOU JUST SEE THE CAR IT IS UNBELIEVABLE THAT NO AIRBAG DEPLOYED . IT IS NOT RIGHT THAT AFTER BUYING A CAR AND WORRYING ABOUT SO MANY THINGS THAT CAN GO WRONG IN TRAFFIC I HAVE TO WORRY IF THE AIRBAGS ARE WORKING OR NOT. IT IS NOT RESPONSIBLE. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THE VEHICLE WAS EQUIPPED WITH A SYNC SYSTEM WHICH CONTROLLED THE SATELLITE RADIO, GPS NAVIGATION, TOUCH SCREEN FEATURE AND OTHER FUNCTIONS. WHILE DRIVING VARIOUS SPEEDS THE SATELLITE RADIO, GPS NAVIGATION AND TOUCH SCREEN FEATURE WOULD NOT OPERATE. THERE WERE ALSO OTHER FUNCTIONS WHICH WOULD NOT OPERATE WITHIN THE SYNC SYSTEM. THE FAILURES WERE SPORADIC AND A DISTRACTION WHEN DRIVING. THE VOICE COMMAND WOULD CONTINUOUSLY ACTIVATE WHENEVER THE VEHICLE WAS IN OPERATION WHICH BECAME ANNOYING. THERE WAS A RECALL RELATED TO THE DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 11V128000 (ELECTRICAL SYSTEM: SOFTWARE). THE DEALER STATED THE PART WAS NOT CURRENTLY BEING PRODUCED AND THEY WERE UNABLE TO PROVIDE ANY ADDITIONAL INFORMATION REGARDING THE ARRIVAL DATE FOR THE RECALL PART. THE TECHNICIAN ADVISED THE CONTACT TO DISCONNECT THE BATTERY WHENEVER A FAILURE OCCURRED WITHIN THE SYNC SYSTEM AND THEN RECONNECT AFTER WAITING FIVE MINUTES. THE VEHICLE WAS BEEN TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR THE SIMILAR DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT EXPRESSED CONCERN OF A POTENTIAL SAFETY HAZARD. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THE DRIVER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE DOOR AJAR WARNING LIGHTS ILLUMINATED. AS A RESULT, THE DOORS FAILED TO LATCH AND THE INTERIOR LIGHTS FAILED TO DEACTIVATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE DOOR SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, THE PUSH TO START FAILED TO OPERATE WITHOUT WARNING. THE CONTACT BELIEVED THAT THE FAILURE OF THE DOOR SENSORS CAUSED THE BATTERY TO FAIL. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

THE DRIVER'S DOOR AJAR SENSOR STAYS ON AND YOU WILL HAVE TO OPEN AND SHUT THE DOOR SEVERAL TIMES BEFORE IT GOES OUT AND SOMETIMES THAT DOESN'T WORK. MY FIRST INCIDENT WAS WHEN MY CAR WAS LESS THAN A YEAR OLD (EARLY 2012) AND I TOOK IT BACK TO THE DEALER AND IT WAS SUPPOSE TO BE REPLACED. THEN IN MARCH OF 2014, THE SAME THING HAPPENED AGAIN. SO WHEN I WENT IN FOR AN OIL CHANGE I EXPLAINED THE PROBLEM AND THEY SAID THAT THEY WOULD CLEAN IT AND GO FROM THERE. JUST 2 SHORT WEEKS LATER IT STARTED HAPPENING ONCE AGAIN SO THIS TIME I HAVE RETURNED THE CAR AND THEY WANT TO CHARGE ME A $100 DEDUCTIBLE TO DO THE WORK. I ASKED WHY BECAUSE I HAVE EXTENDED WARRANTY AND HE EXPLAINED THAT CERTAIN ITEMS ARE COVERED BUT WITH A DEDUCTIBLE FEE. THIS PROBLEM SHOULD BE CONSIDERED A RECALL OF THE CAR BECAUSE IT SEEMS TO BE SOMETHING THAT'S GOING TO BE A RECURRING ISSUE WITH NO FAULT OF THE CONSUMER. *TR

DOOR AJAR LIGHT COMES ON, DOES NOT ENGAGE CHILD SAFETY LOCKS. TAKES REPEATED TIMES CLOSING THE DRIVER DOOR FOR THE LIGHT TO GO OFF. VEHICLE WAS TAKEN IN ONCE WHILE UNDER WARRANTY, PART WAS REPLACED. STILL HAVE THE SAME PROBLEM AS MANY OTHERS DO WITH THIS VEHICLE.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATED. AS A RESULT, THE CONTACT WAS UNABLE TO LOCK ANY OF THE DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN REPLACED THE DRIVER'S SIDE DOOR SENSOR. THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000 AND THE CURRENT MILEAGE WAS 42,000.

PURCHASED MY 2011 EDGE LIMITED DEC. 2010, HAD INTERMITTENT SYNC PROBLEMS STARTING APPROX JUNE 2011. DID AN UPGRADE OFF THE SYNC MY RIDE WEBSITE IN NOV 2011 AND THAT STARTED ALL THE SYNC PROBLEMS. THEY INCLUDE: NAVIGATION FAILURE WHILE ON A TRIP, THAT WAS FUN, BEING LOST WITH 2 CARS OF FAMILY FOLLOWING US. BACKUP CAMERA WORKS OR NOT, DEPENDS ON THE DAY. DASHBOARD LIGHTS BLINKING ON & OFF WHILE DRIVING, BLUETOOTH DISCONNECTING MY PHONE ALMOST EVERYDAY. THE SYNC SYSTEM LIKES TO TURN OFF, BLACK SCREEN, RESETS ITSELF WITHOUT DOING ANYTHING EXCEPT TURNING THE CAR ON! SOMETIMES WHEN I LEAVE THE CAR THE SYNC SYSTEM & RADIO WILL STAY ON EVEN AFTER I LOCK THE CAR. 2X IT HAS GONE TO THE DEALER, 2X I GET THE CAR BACK & AM TOLD I HAVE TO DEAL WITH IT AS THERE IS NO FIX TO THE GLITCH IN THE SYSTEM. SO, 42K FOR A NEW CAR, ALSO PURCHASED AN EXTENDED WARRANTY, WHEN ALL WARRANTY'S ARE EXPIRED WHO WILL PAY FOR FORDS "GLITCH"? I WILL NEVER RECOMMEND THIS CAR TO ANYONE. *TR

THE CAR REPEATEDLY HAS TRANSMISSION ISSUES WHEN SLOWING THEN ACCELERATING FROM AROUND 20 MPH. THE TRANSMISSION/POWER STOPS MOMENTARILY THEN IT SHIFTS WITH A VERY HARD JERKING SENSATION AND A LOUD THUD. I FEEL THIS ISSUE WILL EVENTUALLY PUT ME AND MY FAMILY IN DANGER. *TR

DOOR SENSOR REPLACED ONCE BECAUSE OF BAD SENSOR. ABOUT 4 MONTHS AGO IT STATED DOING IT AGAIN. THE DOOR AJAR LIGHT COMES ON AND THE DOORS WONT LOOK. CAN CLOSE THE DOOR 3 TO 6 TIMES BEFORE IT WILL GO OFF. CAN BE DRIVING AND THE SENSOR WILL COME ON AND THE DOORS UNLOCK. GREAT FOR SAFETY, I HAVE 2 FORD EDGES BOTH 2011 & BOTH CARS ARE DOING THE SAME THING. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE IDLING, THE VEHICLE BEGAN TO SMOKE AND THERE WAS AN ABNORMAL ODOR INSIDE THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TAKE OFF UNIT MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANAFCTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,652.

WE HAVE A 2011 FORD EDGE LIMITED WHICH SOMEONE THREW A 3" DIAMETER ROCK AT THE DRIVER SIDE GLASS. IT WAS NOTED GLASS WAS NOT TEMPERED BUT HAD A SOUND PROOFING LAMINATE IN MIDDLE OF GLASS. PRODUCE LARGE QUANTITIES OF SHARP GLASS SPLINTERS THROUGHOUT CABIN AND KEPT WINDOW GLASS INTACT. MY CONCERN IS THAT YOU COULD BE INJURED SEVERELY BY THE SHARP GLASS SPLINTERS FROM ANY OF THE WINDOWS SMASHING IN ACCIDENT. LASTLY, HOW DO YOU GET A PERSON OUT IF TRAPPED UNDER WATER WHEN LAMINATE IS HOLDING GLASS TOGETHER. WHAT IF YOU HAD TO RESCUE SOMEONE AND HAD TO SMASH GLASS, YOU COULD POTENTIALLY INJURE OCCUPANTS SEVERELY!!!! *TR

FAULTY VEHICLE TPMS SYTTEMS. THEY BECOME BRITTLE AND WHEN YOU TRY TO CHECK THE AIR IN THE TIRE THEY CAN BREAK. THE MATERIALS USED ARE VERY CHEAP AND ARE UNSAFE. IF YOU BREAK ONE OR CRACK ONE YOU LOOSE ALL THE AIR IN THE TIRE. AS A AUTOMOTIVE LUBRICATION CENTER OWNER IT FALLS UPON MY STORE TO FIX A PROBLEM THAT IS DEFINATELY A DESIGN PROBLEM FROM THE VEHICLE MANUAFACTURER. *TT

AT DECELLERATION, A LOUD AND NOTABLE CLUNK (ALMOST AS IF HIT BY ANOTHER VEHICLE) CAN BE FELT/HEARD WHEN THE GAS PEDAL IS PRESSED AFTER DECELLERATION. THIS APPEARS TO BE CONSISTENT WITH OTHER OWNER'S DESCRIPTION OF SIMILAR SITUATIONS DURING DECELLERATION THEN ACCELLERATION WITHOUT STOPPING, FOR EXAMPLE, WHEN APPROACHING A RED LIGHT THAT CHANGES GREEN BEFORE THE VEHICLE COMES TO A COMPLETE STOP. DEALER IS NOT ABLE TO REPRODUCE PROBLEM. *JS

FORD SYNC SYSTEM HAS BEEN FREEZING, BACK UP CAMERA BLACKING OUT, GPS STALLING. CAR HAS BEEN RETURNED TO DEALER 3 TIMES FOR A REBOOT SYSTEM. DEALER SAID IT HAS TO DO WITH THE NEW SYSTEM AND THERE BEING BUGS. *TR

ON JULY 19TH, 2011 WHILE DRIVING SOUTH BOUND ON FOLLY ROAD IN CHARLESTON, SC I WAS SLOWING DOWN TOWARDS THE INTERSECTION W/ FORT JOHNSON ROAD. I WAS TRAVELING APPROXIMATELY 30MPH WHEN I HEARD A VERY LARGE POP OR EXPLOSION LIKE SOUND. AFTER A SECOND OR TWO, I NOTICED SHARDS OF GLASS FALLING OFF THE ROOF OVER THE BACK WINDOW. I PULLED OVER INTO A LOT AND FOUND THE REAR MOST FIXED GLASS ROOF PANEL (OF THE PANORAMIC VISTA ROOF) HAD COMPLETELY SHATTERED. THE LOCAL FORD DEALERSHIP INDICATED THAT FORD WILL NOT TREAT THIS AS A WARRANTY COVERED ITEM. THE VEHICLE WAS BRAND NEW, BOUGHT ONLY 4 DAYS PRIOR TO THE INCIDENT. I HAVE FORMALLY SUBMITTED A COMPLAINT WITH FORD AND AM SUPPOSED TO RECEIVE A RESPONSE IN 15 DAYS. I HAD NO CHOICE BUT TO FILE AN INSURANCE CLAIM IN THE MEANTIME - THE VEHICLE CAN NOT BE DRIVEN AND NEEDS TO BE FIXED. THIS HAS APPARENTLY HAPPENED IN OTHER PANORAMIC VISTA ROOFS FROM FORD, AND JUST LIKE IN THIS CASE IT HAPPENED SPONTANEOUSLY AND WITHOUT ANY IMPACT FROM ANY OBJECT. *KB

THE NAVIGATION IS PROBABLY THE MOST USER UNFRIENDLY UNIT WE HAVE EVER USED AND HAVE WRITTEN THREE TIMES TO CORRECT THE BAD INFORMATION IN IT; I.E. TAKES YOU TO THE WRONG LOCATION. A NAVIGATIONAL SYSTEM THAT CANNOT BE TRUSTED IS WORSE THAN NOT HAVING ONE AT ALL. THERE ARE MANY PROBLEMS WITH THIS NAVIGATION SYSTEM IN ADDITION TO THE OTHER 'SENSOR' SAFETY GOODIES ON THIS VEHICLE. THE BLISS IS A SAFETY HAZARD; WORTHLESS. MY SYNC SYSTEM KEEPS BLANKING OUT (REFERRED TO BY EVERYONE AS THE 'BLACK SCREEN') OR A SCREEN THAT LOCKS UP AND WILL NOT PERFORM ANY FUNCTION WHATSOEVER. WHEN RESEARCHING THIS VEHICLE I FOUND INFORMATION ON THIS PROBLEM AS EARLY AS 2008. I PRINTED ALL THE INFORMATION TO SHOW THE SALESMAN. I HANDED HIM 40 PAGES OF INFORMATION ON THE 'BLACK SCREEN' AND ASKED IF THIS IS STILL A PROBLEM HE SAID NO. WE PURCHASED THE 2011 FORD EDGE LIMITED WITH ALL THE GOODIES. NOW AND SINCE THE LAST ROUND WE EXPERIENCED THE 'LOCKED SCREEN' AGAIN WHICH REQUIRED ANOTHER TRIP TO OUR FORD DEALER. BY THE WAY WE RECEIVED NO PAPER WORK ON THE REPAIR. WE HAVE OVER 15K MILES ON THE VEHICLE NOW AND HAVE HAD EXPERIENCED THIS PROBLEM NUMEROUS TIMES. THE NAVIGATION AND THE BLISS SYSTEMS ARE NOT ONLY WORTHLESS BUT SAFETY HAZARDS. A $42,000 MISTAKE?? SHAME ON FORD FOR CONTINUING ON SELLING THIS PRODUCT AND OUR GOVERNMENT FOR LETTING THEM DO SO - EVER WONDER WHY THE CONSUMER LOST THEIR FAITH??? FORD - REALLY? *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE'S ALARM SYSTEM, THE TAILGATE, AND THE DOOR LOCKS WORKED INDEPENDENTLY WITHOUT WARNING. THE FAILURES OCCURRED WHEN THE VEHICLE WAS UNOCCUPIED. THE CONTACT STATED THAT THE FAILURES RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE EMITTED A LOUD BANGING NOISE WHILE CHANGING GEARS AND THE VEHICLE WOULD JERK. THE FAILURE OCCURRED AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1,000.

TAKATA AIR BAG

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH AND THE ENGINE STALLED WITHOUT PRIOR WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE ENGINE PIN CONNECTOR WAS FAULTY AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 800.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH THREE CHILD RESTRAINT SEAT LATCH ANCHORS IN THE REAR SEAT AREA. THE SEAT WITH THE ONE ANCHOR INSTALLATION PREVENTED A CHILD SEAT TO BE POSITIONED IN THAT SPECIFIC SEAT. THE CONTACT WAS DISPLEASED TO KNOW THAT THE VEHICLE WAS NOT DESIGNED FOR TWO REAR FACING CHILD RESTRAINT SEATS TO BE POSITIONED IN DIFFERENT REAR SEATS AT THE SAME TIME. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THERE WERE CERTAIN MODELS DESIGNED WITH FOUR REAR SEAT LATCH ANCHORS. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. ...UPDATED 08-10-12 *BF UPDATED 08/14/2012 *JS.