NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2015 Ford Edge. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
2/26/2016 LEFT EDGE AT FORD DEALER WHO REPROGRAMED THE PCM 3/2/2016 TURNING FROM INGLEWOOD ROAD ONTO 228TH ACCELERATED GOING UP THE HILL, CAR JUMPED FROM ~30 TO 40 THEN SHUT DOWN INTO LIMP HOME MODE, SERVICE LIGHT FLASHING, PULLED TO THE SIDE RAN VEHICLE HEALTH REPORT, TURNED OFF AND RESTARTED THE CAR.
I PURCHASED A 2015 FORD EDGE TITANIUM ON APRIL 23, 2015. AROUND FEBRUARY 2016, I BEGAN NOTICING AND HEARING THE VEHICLE MAKE A LOUD NOISE (RARING UP OF THE ENGINE} WHEN IN THE PARK POSITION OR WHEN DRIVING. THE NOISE APPEARS LOUDER WHEN IN THE PARK POSITION. I TOOK THE VEHICLE TO THE FORD DEALERSHIP WHERE I PURCHASED IT TO HAVE IT INSPECTED AND WAS INFORMED IT WAS NORMAL FOR THE VEHICLE TO DO THAT. THE NOISE BECAME WORSE SO I TOOK THE VEHICLE BACK AGAIN. ON MARCH 3, 2016, I WAS THEN INFORMED IT WAS THE COOLING FAN. THE COOLING FAN WAS SUPPOSEDLY REPLACED. HOWEVER, TODAY THE VEHICLE IS DOING THE SAME THING. TO HOPEFULLY GET A SOLUTION TO THIS PROBLEM I FILED A COMPLAINT WITH FORD MOTOR COMPANY. I WAS REFERRED TO THE PERSON OVER MY DISTRICT AND HAVE FOLLOWED THEIR RECOMMENDATIONS BUT STILL TO NO AVAIL. AFTER EVERY SERVICE VISIT I"M BEING TOLD THEY CAN'T FIND ANYTHING WRONG AND THAT THE NOISE IS NORMAL. I REQUESTED FOR A FORD TECHNICIAN TO COME OUT AND INSPECT THE VEHICLE ON JUNE 8, 2016. AS OF TODAY, JUNE 25, 2016, I AM STILL WAITING TO HAVE MY VEHICLE INSPECTED BY A FORD TECHNICIAN. I HAVE VIDEOS OF THE VEHICLE MAKING THE SAME NOISE BEFORE THE COOLING FAN WAS REPLACED AND AFTER IT WAS REPLACED. I HAVE ALSO SHARED BOTH VIDEOS WITH FORD AND THE DEALERSHIP'S SERVICE SUPERVISOR. I AM AFRAID EACH TIME I DRIVE THE VEHICLE BECAUSE I DON'T KNOW IF IT WILL BLOW UP OR NOT BECAUSE THE NOISE IS JUST THAT LOUD. I JUST WANT THE VEHICLE REPAIRED.
THE DOOR SEALS ARE NOT WORKING. WE HAVE WHITE PARTICLES AND ROAD DIRT INSIDE OF THE VEHICLE SINCE THE DAY WE STARTED DRIVING IT. WE ARE GETTING HEADACHES AND COUGHING A LOT IF WE ARE IN THE VEHICLE FOR MORE THAN A FEW MINUTES.
FROM THE DATE WE BOUGHT OUR FORD EDGE WE HAVE HAD WHITE PARTICLES, DUST AND DIRT COMING IN FROM ALL OF THE DOOR SEALS AND REAR BACK HATCH. THE WHITE PARTICLES ARE ALL THROUGH THE VEHICLE. THERE IS A BROWN DUST OR DIRT ON THE TOP OF THE PASSENGER SEAT AND REAR PASSENGER SEAT AND ON THE HEAD RESTS FOR BOTH SEATS. THE DIRT AND DUST MAKES ME COUGH A LOT, ( NO ONE HAS EVER SMOKED IN THE CAR ). IT FEELS LIKE WE ARE INSIDE OF A VACUUM CLEANER DISPOSABLE BAG. WE BELIEVE NONE OF THE SEALS ON ANY OF THE DOORS WORK PROPERLY. WHEN WE FIRST GOT THE CAR, A BURNING SMELL WAS COMING FROM THE PASSENGER SIDE OF THE VEHICLE. A NEW EXHAUST SYSTEM WAS PUT ON THE CAR A MONTH AFTER WE BOUGHT IT. THAT PROBLEM WITH THE BURNING SMELL WENT AWAY. WE WERE TOLD BY THE FOURTH DEALERSHIP THAT WE TOOK THE VEHICLE TO THAT ALL THE SEALS ON THE DOORS AND BACK HATCH WOULD HAVE TO BE REPLACED, BUT THAT NEVER CAME ABOUT. SO HERE WE SIT WITH ALL THE WHITE DUST AND DIRT. WE BELIEVE THE CABIN FILTERS ARE NOT WORKING. SO THE DUST AND THE DIRT ARE ALSO COMING IN THROUGH ALL OF THE VENTS IN THE VEHICLE.
ELECTRONIC POWER STEERING SUDDENLY STOPPED WORKING AT LESS THAN 1000 MILEAGE, WHILE DRIVING LOW SPEED 20MPH IN MOTION TO OUR APARTMENT. THE POWER STEERING IS TOO HEAVY TO DRIVE SPECIALLY MAKING TURNS. SOME CARS AT THE BACK PUSH THEIR HORNS AT US AND IT'S HIGH RISK FOR A CRASH.
WHILE PASSING (GOING FROM 40-60MPH) A SLOW CAR IN THE RIGHT LANE OF HIGHWAY 405 HIT THE GAS PEDAL AND THE CAR SHUDDERED AND WENT INTO LIMP HOME MODE, HAD TO PULL RIGHT ACROSS TWO LANES RAN VEHICLE HEALTH REPORT, TURNED CAR OFF AND RESTARTED
TURNING OFF OF SAHALEE WAY ON TO HIGHWAY 202 HIT GAS PEDAL AND CAR LUNGED AND THEN END INTO LIMP HOME MODE, HAD TO PULL OFF THE ROAD TURN THE CAR OFF AND RESTART
TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING AND ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. AFTER THE THIRD TIME, THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED. THE DEALER RECEIVED A BULLETIN ABOUT THE VEHICLE AND REPROGRAMMED THE PCM; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,500. UPDATED 05/04/16*LJ *CN
2015 EDGE SPORT. WITHOUT WARNING CAR STALLED WITH WARNING "FULL ACCESSORY POWER ACTIVE" WAS STALLED IN VERY BUSY STREET ON WHICH MANY ACCIDENTS OCCUR. GOT CAR STARTED AGAIN STALLED AGAIN WITH SAME WARNING HAD TO BE TOWED TO DEALER. LOOKED ON INTERNET AS WELL AS THIS SITE AND SAW SAME THING HAPPENING TO OTHERS HOPEFULLY NO ONE HAS TO DIE BEFORE FORD FIXES THIS .
WHILE DRIVING MY BRAND NEW FORD EDGE THE "FULL ACCESSORY POWER ACTIVE" WARNING INDICATOR LIGHT CAME ON AND THE CAR SHUT DOWN. THIS HAS HAPPENED TWICE SINCE I BOUGHT THE CAR. HAS BEEN IN THE SHOP FOR 4 DAYS AND NO ONE CAN TELL ME WHAT IS WRONG. BOTH TIMES THE CAR HAS SHUT DOWN, I AM ABLE TO DRIFT OFF TO THE SIDE OF THE ROAD, PUT IT IN PARK AND RESTART IT AND DRIVE AS NORMAL. I AM SCARED TO DRIVE THE CAR FOR FEAR OF IT STALLING MID INTERSECTION OR WHILE I AM PULLING OUT IN TRAFFIC.
THEE TIMES NOW MY EDGE HAS LOST POWER WHILE DRIVING. THE FIRST TIME WAS MAKING A LEFT U-TURN IN A RESIDENTIAL NEIGHBORHOOD. THE SECOND TIME WAS MAKING A RIGHT TURN INTO A DRIVE-THRU DRIVEWAY. THE THIRD TIME WAS IN A GROCERY STORE PARKING LOT WHILE STOPPED, WAITING FOR A CAR TO PASS. ALL THREE TIMES MY CAR LOST ENGINE POWER, WITH NO PRIOR WARNING. A DISPLAY POPPED UP STATING "FULL ACCESSORY POWER ACTIVE". NO OTHER LIGHTS/ALERTS CAME ON, INCLUDING CHECK ENGINE. MY RADIO STILL WORKED. WHILE IN DRIVE I COULD LITERALLY PRESS THE GAS TO THE FLOOR AND NOTHING HAPPENED. I HAD TO RESTART THE ENGINE TO REGAIN POWER. I WAS ABLE TO RESTART THE CAR WITHOUT PUTTING IT INTO PARK; I ONLY HAD TO PRESS THE BRAKE AND THE START BUTTON. DURING THE INITIAL MECHANIC VISIT WE ROAD TESTED AND I WAS ASKED TO TRY STOPPING AND STARTING THE ENGINE WHILE IN DRIVE; I WAS UNABLE TO DO SO. I NOW HAVE THE CAR AT THE DEALERSHIP FOR THE SECOND TIME. THE FIRST TIME I WAS TOLD THAT BECAUSE THEY COULDN'T DUPLICATE THE PROBLEM, THEY COULDN'T FIX IT. I SHOWED THEM RESEARCH WHERE OTHER CUSTOMERS COMPLAINED OF THIS ISSUE AND IT BEING DUE TO THE THROTTLE BODY. I ASKED FOR THIS TO BE REPLACED, AND AFTER 5 DAYS OF BACK AND FORTH, THEY CHANGED IT OUT. LESS THAN 24 HOURS LATER IT HAPPENED FOR THE THIRD TIME AND I TOOK IT BACK IN. I MENTIONED OTHER REPORTS OF POSSIBLE FUEL PUMP ISSUES BUT THEY SAID THEY WERE UNAWARE OF IT BEING AN ISSUE. THE SAID THEY WOULD TRY TO DUPLICATE IT, BUT OTHERWISE THEY COULDN'T DO MUCH ELSE. I BROUGHT IN A PICTURE OF THE ALERT, AS REQUESTED BY THE FIRST MECHANIC, BUT WAS TOLD IT WASN'T ENOUGH TO HELP THEM. I AM UNABLE TO ATTACH THE WORK ORDER AT THIS TIME, BUT I HAVE A PHYSICAL COPY FOR MY RECORDS.
ON JANUARY 4, 2016 THE VEHICLE ENTERED A SAFE MODE IN THE MIDDLE OF TRAFFIC. WITHOUT NOTICE, WHILE IN MOTION AND IN THE MIDDLE OF TRAFFIC, THE VEHICLE SHUT DOWN; DEPLOYED THE EMERGENCY BRAKES; AND ATTEMPTED TO DIAL 911. IT NEARLY CAUSED AN ACCIDENT IN THE MIDDLE OF A BUSY INTERSECTION. WE PROMPTLY TOOK THE VEHICLE TO THE DEALERSHIP, WHERE THEY SAID THE ISSUE COULD NOT BE REPLICATED. THE REGIONAL REPRESENTATIVE AT FORD CUSTOMER SERVICE STATED THAT IF THE ISSUE COULD NOT BE REPLICATED FORD WOULD NOT BE ABLE TO DO ANYTHING ELSE. THE VEHICLE IS BRAND NEW, WITH AROUND 3000 MILES. WE ARE CONCERNED ABOUT THE VEHICLE AND FORD'S UNWILLINGNESS TO ADDRESS THE ISSUE.
VEHICLE SOLD IN AUGUST 2015 WITHOUT RECALL ISSUE-15B21 WATER SEEPING THROUGH THE A-PILLAR AREAS BEING ADDRESSED PRIOR TO SALE OF VEHICLE. FORD RELEASED THIS NOTIFICATION TO DEALERSHIPS IN JUNE 2015 THAT THE ISSUE MUST BE CORRECT PRIOR TO SALE. THE SERVICE ISSUE OF 15B21 WAS NOT REPAIRED AND NOR WAS I NOTIFIED BY THE MANUFACTURER OR THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED. THE BEGINNING STAGES OF THE WATER DAMAGED CAUSED BY THIS ISSUE ARE: REMOTE START FAILING TO OPERATE, RIGHT HEADLIGHT, REMOTE UNLOCK AND POWERED DRIVERS SEATS INTERMITTENTLY WORKING, SMELL OF MILDEW AND SOAKED FLOOR CARPETS, ALSO FROST APPEARING INSIDE EVERY WINDOW OF THE VEHICLE.
MY VEHICLE CAME EQUIPPED WITH AN OPTIONAL 2ND ROW INFLATABLE SAFETY BELT. HOWEVER, THEY ARE EXTREMELY DIFFICULT TO CONNECT. MOST PASSENGERS SEATING IN THIS ROW DON'T USE THE SAFELY BELTS SINCE CONNECTING THEM IS SO DIFFICULT. WHEN A CHILD SAFELY SEAT IS INSTALLED (CONVERTIBLE SEAT) IT IS IMPOSSIBLE TO CONNECT THE INFLATABLE SAFELY BELT. I HAVE CONTACTED FORD MOTOR COMPANY BUT HAVE RECEIVED NO RESPONSE. I FIRMLY BELIEVE THIS IS A SAFELY HAZARD.
THE HEAD LIGHTS ON THIS MODEL FORD ARE DANGEROUSLY INADEQUATE. THE IS NO PERIPHERAL LIGHTING AND THE CANDLE POWER AT DUSK AND DARK IS SO LOW THE VISION IS EXTREMELY POOR. I DON'T DRIVE THE CAR AT NIGHT DUE TO SAFETY CONCERNS. WHEN SEARCHED ONLINE THIS A VERY COMMON PROBLEM WITH THE 2015 EDGE.
THE DRIVER SIDE CARPETING HAS NOTHING TO HOLD UP THE EDGE/TOP OF THE CARPET ABOVE THE DEAD-PEDAL AND OBDII PORT. THE CARPET HAS BEEN SLOWLY FALLING DOWN AND REPLACED ONCE UNDER WARRANTY BY FORD. THIS HAS NOT FIXED THE ISSUE WITH THE TOP FALLING DOWN. THIS CAN CAUSE SERIOUS INTERFERENCE WITH THE DRIVER'S FEET WHILE OPERATING THE PEDALS. ALREADY THERE IS BARELY ENOUGH ROOM FOR MY FOOT TO REST ON THE DEAD PEDAL ALREADY (SIZE 9) WITHOUT HITTING ITEMS ABOVE THE DEAD-PEDAL NOT TO MENTION ADDING THE WORRY AND DANGEROUS FALLING CARPET ON THE THE DRIVER'S FOOT. FORD NEEDS TO REVISIT THIS AND CREATE SOME ATTACHMENTS TO HOLD THE TOP OF THE CARPET UP.
TL* THE CONTACT RENTED A 2015 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH WITH THE HEATED SEATS ACTIVATED, THE FRONT DRIVER SEAT BECAME EXTREMELY HOT AND UNCOMFORTABLE. THE CONTACT TURNED OFF THE HEATED SEATS AND DISCOVERED THAT HER SKIN WAS BLISTERED DUE TO THE FAILURE. THE CONTACT REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN IF THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
THIS REPORT IS AN UPDATE TO COMPLAINT: 10788647. THIS VEHICLE, A 2015 FORD EDGE SEL WITH A 3.5L ENGINE, WAS REPAIRED BY A FORD DEALERSHIP FOR A STALLING/LOSS OF POWER WHILE DRIVING ISSUE. THE DEALERSHIP HAD THE VEHICLE FROM NOVEMBER 5-13, 2015, AND REPROGRAMED THE PCM IN ORDER TO CORRECT THE STALLING CONDITION. INITIALLY, THIS ACTION SEEMED TO RESOLVE THE STALLING ISSUE. HOWEVER, IN RECENT DAYS THE GAS MILEAGE HAS DROPPED ABOUT 3 MPG, AND ON TUESDAY, DECEMBER 22, 2015, AT 7:25PM THE EDGE STALLED WILL DRIVING (NOT ACCELERATING, DECELERATING, OR TURNING) AND THE ENGINE QUIT. THE VEHICLE SIMPLE STALLED AND LOST TOTAL POWER WHILE DRIVING. THERE WERE NO WARNING OR ERROR LIGHTS. THE ONLY MESSAGE WAS "FULL ACCESSORY POWER ACTIVE." I HAD TO PLACE THE VEHICLE IN PARK IN ORDER TO RESTART, WHICH I WAS ABLE TO DO. FORTUNATELY, I WAS NOT ON A BUSY ROADWAY WHEN THE VEHICLE STALLED. THE DEALERSHIP ADVISED ME TO BRING THEM THE VEHICLE THE NEXT DAY, DECEMBER, 23, 2015, AND THE VEHICLE HAS REMAINED IN THEIR POSSESSION SINCE THAT TIME. THIS ISSUE IS DANGEROUS. I LIVE IN A MAJOR METROPOLITAN AREA AND TRAVEL INTERSTATES EVERYDAY. IF IT STALLS WHILE I AM ON THE INTERSTATE, THE SITUATION COULD BE DISASTROUS.
I GOT OUT OF THE CAR IN A DRIVEWAY, WAS STANDING WITH THE CAR DOOR STILL OPEN WHEN THE CAR STARTED TO ROLL DOWN THE DRIVEWAY. I WAS KNOCKED DOWN AND THEN STUCK UNDER THE CAR DOOR WHILE BEING DRAGGED DOWN THE DRIVEWAY. I SCREAMED FOR HELP AND A NEIGHBOR HEARD, RAN OVER JUST AS I APPROACHED THE STREET AND STOPPED THE CAR. SHE SAID THE CAR SHOWED TO BE IN REVERSE YET IT WAS TURNED OFF AND I DIDN'T HEAR ANY WARNING SIGNALS. IT ALSO DIDN'T START TO ROLL UNTIL I WAS STANDING OUT OF IT ON TWO FEET. IF I FELT IT ROLLING WHILE GETTING OUT, I WOULD HAVE STILL HAD A FOOT IN THE CAR TO HIT THE BREAK. BESIDES BRUISES AND MUSCLE PULLS, I ALSO EXPERIENCED A HOLE IN MY SHOULDER WHICH WENT TO THE BONE WHILE BEING DRAGGED.
ON OCTOBER 27, 2015, MY FORD EDGE SEL 3.5L W/ 4,500 MILES STALLED AFTER I CAME TO A COMPLETE STOP AND ATTEMPTED TO MAKE A RIGHTHAND TURN. AS THE VEHICLE ENTERED THE INTERSECTION, IT STOPPED RESPONDING AND STALLED. NO WARNING OR OTHER SYMPTOMS OCCURRED. NO WARNING OR ERROR CODES DISPLAYED. THE LEFT MESSAGE CENTER DISPLAYED "FULL ACCESSORY POWER ACTIVE." THIS SITUATION IS DANGEROUS AS THERE IS NO WARNING AND THE MANNER IN WHICH IT STALLS/LOSES POWER DOES NOT GIVE THE DRIVER ANY INDICATION THE CAR HAS STALLED. SUDDENLY AND WITHOUT ANY ALARM OR ERROR CODE, THE VEHICLE LOST POWER AND STOPPED RESPONDING.
I HAVE ACCIDENTALLY SHUT OFF MY CAR WHILE DRIVING MISTAKING START BUTTON FOR RADIO BUTTON. THIS WAS MY FAULT, BUT THIS IS NOT A SAFE FEATURE FOR ANY DRIVER. FORTUNATELY THIS TIME I WAS SITTING AT A TRAFFIC LIGHT AND WAS ABLE TO RESTART THE CAR.
IN A PARKING GARAGE, TURNING RIGHT AT SLOW SPEED AND VEHICLE STALLED. NO WARNING, ALL WAS GOING SMOOTH UNTIL VEHICLE JUST STALLED. VEHICLE RESTARTED. INFORMED DEALER. DEALER SERVICE DEPARTMENT "REPROGRAMED PCM PER TSB 15-0123". THOUGHT ALL WAS TAKEN CARE OF UNTIL STALLED AGAIN IN MARCH. SO REPORTING NOW.
I WAS TURNING RIGHT AT A SPEED OF 10-15 MPH AND WITHOUT WARNING THE ENGINE SHUT DOWN AND ALL POWER WAS LOST. I AVOIDED HITTING ANOTHER VEHICLE BY QUICKLY SHIFTING TO PARK AND RESTARTED THE ENGINE. THE ONLY THING I NOTICED ON SHUT DOWN WAS THE GREEN LIGHT ON THE IGNITION BUTTON WAS FLASHING.
EXHAUST IN CABIN WAY BEYOND PERMISSIBLE LIMITS FROM DAY 1. I SUSPECTED THE FIREWALL WAS ALLOWING EXHAUST INTO INTERIOR, BUT THEN I STARTED SUSPECTING THE REAR WAS ALLOWING EXHAUST IN DUE TO AN AIR EDDY RECIRCULATING BEHIND THE VEHICLE ALLOWING EXHAUST INTO THE CABIN VIA LOWER REAR DOOR SEAL NOT SEALING TIGHT ENOUGH VIA THE AUTOMATED DOOR CLOSURE NOT SUFFICIENTLY FORMING A SEAL.
WE HAD STOPPED AT A RED LIGHT AND THEN WE PROCEEDED THROUGH THE LIGHT AND THE TRANSMISSION SHIFTED HARD FROM 1ST TO 2ND GEAR (AUTO TRANSMISSION) BUT DIDN'T THINK ANYTHING ABOUT IT. WE THEN TURNED INTO A PARKING LOT AT TAMPA INTERNATIONAL AIRPORT AND THE VEHICLE'S ENGINE JUST SHUT DOWN BEFORE WE CAME TO A STOP. WE COASTED INTO A PARKING SPACE AND THE AUTOMOBILE WAS UNRESPONSIVE TO ME TRYING TO SHUT EVERYTHING DOWN FOR APPROXIMATELY 3 TO 5 SECONDS. THERE WAS A NOTIFICATION THAT APPEARED ON THE DASH WHEN THE ENGINE SHUT DOWN BUT I DON'T REMEMBER WHAT IT SAID. IT THEN ALLOWED ME TO DEPRESS THE START/STOP BUTTON THAT ALLOWED THE ELECTRICAL SYSTEM TO SHUT DOWN FOR A RE-START. I THEN RESTARTED THE ENGINE AND PICKED UP MY PASSENGER AND DROVE HOME. THE VEHICLE HAS BEEN PROBLEM FREE BEFORE THE INCIDENT AND DID NOT CAUSE ANY PROBLEMS ON OUR RETURN DRIVE HOME. WE WERE VERY LUCKY TO HAVE BEEN IN A PARKING LOT AND NOT ON A BUSY HIGHWAY PULLING IN FRONT OF ONCOMING TRAFFIC.
AS I WAS DRIVING, THE CAR ENGINE STOPPED. I WOULD THEN HAVE TO PUT THE CAR IN PARK AND RESTART THE ENGINE WHILE IN TRAFFIC.
DROVE EDGE ALL DAY WITH NO PROBLEMS,THEN FOR NO REASON,THE DISPLAY IN DASH WENT BLANK. NO WARNING LIGHTS CAME ON. COULD NOT TELL SPEED, RADIO WOULD NOT WORK, STEERING WAS SLUGGISH, VEHICLE DROVE ROUGH, FRONT WINDOWS WOULD NOT OPERATE, BUT REAR WINDOWS WORKED. LUCK I WAS 1 MILE FROM DEALER; MANAGED TO LIMP TO DEALER WHERE I CONTACTED MY SALESMAN. HE DROVE AROUND PARKING LOT AND HAD SAME PROBLEMS.LEFT EDGE AT DEALER. NEXT DAY CALLED SERVICE DEPT. AND ADVISED THEM OF SAME ISSUES AND WAS TOLD THEY HAVE NEVER HAD ANYTHING LIKE THAT IN FOR REPAIR. HAVE ONLY HAD VEHICLE 30 DAYS, BOUGHT NEW , ONLY 680 MILES.
WAS APPROACHING A 4 WAY STOP WHILE LIGHTLY TAPPING ON THE BRAKES WHEN THE ENGINE SHUT DOWN AND THE MESSAGE "FULL ACCESSORY POWER ACTIVE" SHOWED UP IN THE INFORMATION DISPLAY. WHEN THE ENGINE TURNED OFF IT DID NOT BUCKLE OR HESITATE. WAS ABLE TO TURN VEHICLE BACK ON BY SHIFTING INTO PARK.
I WAS STOPPED AT A STOPLIGHT IN CLEAR, WARM WEATHER WHEN THE ENGINE SILENTLY TURNED ITSELF OFF. NOT REALIZING THIS, I ATTEMPTED TO TURN, BUT THE EDGE WAS OFF. AC AND RADIO REMAINED ON. I DID NOT SEE ANY WARNING LIGHTS ON THE DASHBOARD. AFTER A FEW FRANTIC MINUTES, I NOTICED THE SMALL GREEN LIGHT ON THE IGNITION BUTTON WAS FLASHING. I PUT CAR IN PARK AND WAS ABLE TO RESTART ENGINE. WE HAVE ONLY DRIVEN THE CAR A FEW TIMES SINCE AND NO PROBLEM. I FEAR THIS HAPPENING WHILE DRIVING IN TRAFFIC. VEHICLE HAD 765 MILES ON IT- WE HAD IT FOR 3 WEEKS.
I WAS DRIVING IN TRAFFIC, A CONSTRUCTION ZONE. I MERGED INTO THE FINAL LANE AND PUSHED THE GAS TO ACCELERATE. THE VEHICLE JUST STARTED SLOWING DOWN. THE ENGINE HAD DIED COMPLETELY. NO WARNING LIGHTS OF ANY KIND BEFOREHAND. IT JUST STOPPED RUNNING. THE GREEN LIGHT ON THE IGNITION WAS FLASHING, AND AN ERROR CAME ON THE SCREEN SAYING THAT THE ACCESSORIES WERE POWERED. FORTUNATELY, SINCE I WAS IN CONSTRUCTION, I WASN'T MOVING VERY FAST. I WAS ABLE TO CRUISE A FEW YARDS, PUT IT INTO PARK AND SIT. I WAS STILL IN THE ONE LANE OF TRAFFIC, THOUGH. I TRIED STARTING THE VEHICLE AGAIN SEVERAL TIMES...NOTHING. FINALLY I LET IT SIT FOR ABOUT 30 MINUTES, THEN WAS ABLE TO START IT AGAIN. I DROVE TO THE NEAREST PARKING LOT, CALLED ROADSIDE ASSISTANCE AND HAD IT TOWED TO MY DEALERSHIP. THANK GOD I WASN'T ON THE FREEWAY, OR MOVING FASTER ON THE SURFACE STREET. THE DEALERSHIP HAS IT NOW, BUT AFTER READING HOW MANY OTHERS HAVE THE SAME COMPLAINT, I AM AFRAID TO DRIVE THIS CAR. I'VE HAD THIS VEHICLE TWO MONTHS.
DOOR AJAR LIGHT REMAINS ON EVEN THOUGH THE DOOR IS CLOSED. THIS IS DANGEROUS BECAUSE THE LIGHTS IN THE CAR ALSO REMAIN ON AT NIGHT FOR SEVERAL MINUTES WHILE DRIVING (AT NIGHT IT CAN BE DIFFICULT TO SEE OUT OF THE VEHICLE).
WHILE MAKING A RIGHT TURN ENGINE STALLED AND ACCESSORIES ARE RUNNING LIGHT WARNING APPEARED ON INSTRUMENT CLUSTER. CAR HAD NO POWER AND GREEN LIGHT ON PUSH BUTTON START WAS FLASHING. PUT VEHICLE IN PARK AND IT RESTARTED. APPEARS THIS IS AN ON GOING PROBLEM.
I HAD JUST MADE A RIGHT TURN ONTO A SECONDARY ROAD FROM A FOUR LANE HIGHWAY. AS I WAS COMING OUT OF THE TURN THE CAR LOST POWER AND WOULD NOT EXCELLERATE. I WAS ABLE TO COAST TO A NEARBY PARKING LOT. I CUT THE CAR OFF (RADIO AND INSIDE CONSOLE WERE WORKING.) AFTER 30 SECONDS RESTARTED THE CAR AND IT SEEMED OK. IF I HAD CONTINUED ON THE HIGHWAY WITH SPEED LIMITS OF 55-60 MPH, THERE WOULD HAVE BEEN A REAL CHANCE OF A REAR END COLLISION. VERY DANGEROUS PROBLEM. ON LINE SITE CARGURUS.COM/CARS/DISCUSSION-T35446_DS471580 LIST PAGE AFTER PAGE OF EXAMPLES OF EXACT SAME PROBLEM WITH OTHER FORD EDGES DATING TO 2009. TOOK CAR TO DEALERSHIP TODAY 8-17-15 AND TECH'S COULD NOT FIND ANYTHING AMISS. TOLD THEM ABOUT WEB SITE AND PROBLEM WITH THROTTLE ASSEMBLY. IF THROTTLE STICKS IN OPEN POSITION, COMPUTER CUTS POWER TO ENGINE. DEALERSHIP PRETTY MUCH DISMISSED WHAT I HAD TO SAY. ENGINE SHOULD NOT CUT OFF FOR NO REASON. VERY ANXIOUS THAT THIS WILL HAPPEN AGAIN AND OUTCOME WILL NOT BE GOOD. THERE WAS AN ERROR MESSAGE ON THE CONSOLE, BUT I WAS SO FRAZZLED I DID NOT WRITE IT DOWN.
THIS PROBLEM INVOLVES A LOSS OF POWER IN MY 2015 FORD EDGE-TITANIUM FWD (3.5L TI-VCT V6 ENGINE). IT OCCURRED AFTER ONLY 2 MONTHS OF OWNERSHIP AND LESS THAN 3000 MILES. AFTER YIELDING AT AN INTERSECTION, I ACCELERATED TO TURN RIGHT. NOTHING HAPPENED. THINKING MY FOOT SLIPPED OFF THE ACCELERATOR, I REPOSITIONED AND PRESSED AGAIN. NOTHING HAPPENED. MY EDGE WAS ROLLING SLOWLY, BUT I WAS UNABLE TO PULL OFF THE HIGHWAY DUE TO BEING IN A CONSTRUCTION ZONE. THERE WERE CONES ON THE SIDES OF THE ROAD. I STOPPED THE CAR IN THE MIDDLE OF THE ROAD AND NOTICED A MESSAGE ON THE SCREEN. HOWEVER, IN MY FRANTIC STATE, I DID NOT REMEMBER IT EXACTLY. THE MESSAGE WAS SOMETHING LIKE, POWER ACCESSORIES OFF. I ATTEMPTED TO RESTART. IT WOULDN'T START, BUT I REALIZED IT WAS NOT IN PARK. ONCE I PLACED MY EDGE IN PARK, I WAS ABLE TO RESTART IMMEDIATELY. THANKFULLY, TRAFFIC WAS SLOW, AND THERE WAS NO ACCIDENT. THE SERVICE DEPARTMENT AT THE FORD DEALERSHIP WHERE MY EDGE WAS PURCHASED KEPT IT FOR 2 DAYS AND DROVE IT SEVERAL TIMES. THEY WERE UNABLE TO REPRODUCE THE PROBLEM, AND THEY DID NOT FIND ANY DIAGNOSTIC ISSUES. HOWEVER, THEY WERE CONCERNED AND DID SAY TO RETURN IMMEDIATELY IF THE PROBLEM OCCURS AGAIN. I LOVE THIS AUTOMOBILE, AND I AM A FIRST TIME FORD OWNER. HOWEVER, I NOW FEAR DRIVING IT. AFTER READING SEVERAL SIMILAR COMPLAINTS ON THIS SITE AND OTHER SITES, IT APPEARS THIS HAS BEEN ONGOING FOR YEARS. WILL SOMEONE HAVE TO DIE FOR THIS TO BE CORRECTED?
I BOUGHT MY NEW 2015 FORD EDGE IN JUNE OF 2015, NOT EVEN 2 MONTHS AFTER OWNING IT, THE ENGINE DIED ON ME WHILE IN STOP AND GO TRAFFIC. THE LIGHTS ON THE DASH WERE ON AND IT GAVE ME AN ERROR MESSAGE BUT I DON'T REMEMBER WHAT IT WAS. I WAS ABLE TO TURN THE CAR OFF AND TURN IT BACK ON AND IT WAS FINE. THEN IT DID IT AGAIN MAYBE A WEEK LATER. TOOK TO THE DEAL TWICE, THEY CONTACTED FORD AND THEY TOLD THE DEALERSHIP THEY IT HAD TO BE REPROGRAMMED, WHICH FIXED IT BUT NOW 9 MONTHS LATER I'M DEALING WITH IT AGAIN. THIS TIME I TOOK A PHOTO OF THE ERROR MESSAGE, IT SAID "FULL ACCESSORY POWER ACTIVE." I'VE TAKEN IT BACK TO THE DEALERSHIP BUT I'VE DONE A LOT OF RESEARCH AND THIS PROBLEM HAS BEEN HAPPENING FOR YEARS ON ALL KINDS OF FORD VEHICLES.
TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND IT RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A POWER LIFTGATE FOOT ACTIVATED FEATURE. WHILE THE LIFTGATE WAS OPENED, THE CONTACT REACHED INTO THE REAR PASSENGER SIDE WITH HIS LEG IN AN OUTWARD POSITION. A CHIME SOUNDED ONLY AS THE LIFTGATE WAS IN MOTION. THE MOVEMENT OF THE LEG ALERTED THE LIFTGATE TO ACTIVATE. THE CONTACT'S BODY PREVENTED THE DOOR FROM CLOSING COMPLETELY; HOWEVER, THE CONTACT'S LEFT SHOULDER AND CHEST WERE PARTIALLY PINNED IN NEAR THE TAIL LIGHT AREA. THE LIFTGATE REVERSE SENSOR DID NOT ACTIVATE. THE LIFTGATE MANUAL MECHANISM WAS ENGAGED NUMEROUS TIMES BEFORE OPERATING IN REVERSE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LIFTGATE MOTOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 09/28/16*LJ THE CONSUMER STATED THE LIFT GATE SHOULD CHIME BEFORE IT BEGAN TO MOVE. THERE SHOULD ALSO BE AN OPTION TO KEEP THE DOOR LOCKED IN THE RAISED POSITION. *JS
WHEN MAKING A RIGHT HAND TURN AFTER MAKING A FULL STOP THE VEHICLE LITERALLY STOPPED. I COULD NOT GIVE THE CAR THE GAS , IT WOULD NOT MOVE. I LUCKILY - PULLED OVER , PUT THE VEHICLE IN PARK AND RESTARTED IT. THIS IS SCARY AND I NEED TO KNOW WHY THIS IS HAPPENING.I HAVE HAD IT 10 DAYS AND THERE IS 457 MILES ON IT. I JUST LOOKED UP SIMILAR COMPLAINTS ABOUT THE THROTTLE BODY AND FORD. THIS NEEDS AN INVESTIGATION AND RECALL AS I SEE IT.
THE REAR GLASS VISTA ROOF PANEL CRACKED ALONG THE ENTIRETY OF THE GLASS ROOF. CRACKS ALL ALONG EVERY EDGE OF THE GLASS THAT DON'T INTERSECT WITH EACH OTHER AND FORD CLAIMS THAT ONE AREA HAD TO BE THE POINT OF IMPACT. THERE IS NO WAY POSSIBLE FOR GLASS TO CRACK ON THE OPPOSITE END AND DOESN'T INTERSECT WITH THE ALLEGED POINT OF IMPACT FOR IT TO HAVE BEEN THE CAUSE. I BELIEVE THE GLASS IS STRUCTURALLY DEFECTIVE AND FORD WILL NOT COVER IT UNDER THE BUMPER TO BUMPER WARRANTY WE PURCHASED FOR THE VEHICLE. FORD GIVES THE SERVICE MANAGER THE AUTHORITY TO DENY THE WARRANTY, YET HAD TO GIVE THE SAME SERVICE MANAGER GUIDANCE ON HOW TO TEST THE GLASS. FORD STATED I NEEDED TO FILE AN INSURANCE CLAIM INSTEAD....UPDATED 09/22/15 *BF UPDATED 3/23/2016*JS
THE CAR SHUTS OFF WITH NO WARNING WHILE DRIVING. THIS HAS OCCURRED 5 TIMES IN THE PAST 8 WEEKS.THE FIRST TIME WAS A WEEK AFTER WE PURCHASED THE VEHICLE AND OCCURRED AT A STOP LIGHT, THE ENGINE SHUT OFF WITH NO WARNING LIGHTS. THREE TIMES THE ENGINE HAS SHUT OFF WHILE DRIVING AT SPEEDS AROUND 25 MPH AGAIN NO WARNING LIGHTS. I WAS NOT TURNING DURING THESE TIMES. I HAVE TO PUT THE CAR IN NEUTRAL AND HAVE TO PRESS THE BRAKE IN ORDER TO RESTART THE ENGINE. TODAY THE ENGINE SHUT OFF WHILE MAKING A TURN IN AN INTERSECTION IN HEAVY TRAFFIC AND ALMOST CAUSED AN ACCIDENT. THE VEHICLES BEHIND US HAD TO SLAM ON BRAKES TO AVOID HITTING US. THIS IS EXTREMELY DANGEROUS. WE IMMEDIATELY TOOK THE CAR TO THE DEALERSHIP TODAY FOR SERVICE. THIS HAS BEEN OCCURRING MORE FREQUENTLY AND WITHOUT WARNING. I AM AFRAID TO DRIVE THIS VEHICLE.
THE VEHICLE DRIVETRAIN WARNING LIGHT WENT ON. WE WERE DRIVING ABOUT 45 MPH ON A HILLY TWO LANE ROAD. THE VEHICLE LOST ALL POWER. LUCKILY WE NOT BEING FOLLOWED CLOSELY AS WE HAD NO ABILITY TO GET ANY POWER AFTER THE WARNING LIGHT CAME ON.
REAR HATCH TAILLIGHT LENS HAS CONDENSATION FORM IN IT MAKEING THE LIGHT UNIT FOGS UP. THE CONDENSATION DOES NOT DISAPPEAR IN WARM WEATHER AND IN COLD WEATHER ICE UP. AFTER CHECKING WITH THE DEALER THEY SAY WHEN THEY REPLACE THE ENTIRE UNIT THIS OCCUR AGAIN. THEY SAID IT IS A BAD DESIGN. I LIVE IN A STATE THAT REQUUIRES A VEHICLE YEARLY STATE INSPECTION.AND FOGED UP LENS IS A CONSERN. THIS DOES NOT LEAK INTO THE LENS IN RAIN OR CAR WASH. THIS AUTO IS KEPT GARAGED EXCEPT WHEN IN USE.
WHILE ON HIGHWAY CAR WENT FROM 45 MPH TO UNDER 5MPH WITHOUT WARNING. LOST ALL FUNCTIONS STEERING ACCELERATION AND BRAKING. WRENCH APPEARED ON DASHBOARD SEE MANUAL. LUCKILY A CAR WAS NOT BEHIND COULD HAVE BEEN A SERIOUS ACCIDENT. WENT TO FORD SAID COULD NOT FIND AN ISSUE
THE CAR LEAKS WATER WHEN IT RAINS. THERE WERE PUDDLES OF WATER ON THE FLOOR... THE COMPLETE CRUMPLE ZONE WAS FILLED WITH WATER PUSHING UP THROUGH THE PADDING AND CARPET. FORD FAILED TO PUT A NECESSARY SEAL BETWEEN THE DOOR AND THE FRONT FENDER. IN ADDITION TO THE INTERIOR DAMAGES TO THE CAR, I AM WORRIED OF THE STRUCTURE INTEGRITY OF THE CRUMPLE ZONE AND FRAME CAUSED BY WATER SITTING IN THE CAR FOR MONTHS.
THE 2015 FORD EDGE (V6, AWD) I HAVE, HAS A MOTION-SENSORED TAILGATE THAT OPENS AND CLOSES WITH THE WAVE OF YOUR FOOT UNDERNEATH THE REAR BUMPER. WHILE LOADING GROCERIES AND LEANING INTO VEHICLE, THE TAILGATE HAS RANDOMLY STARTED TO CLOSE ON ME. THE FIRST TIME IT HIT ME IN THE HEAD AND CONTINUED TO CLOSE, EVEN THOUGH MY BODY WAS STILL "LEANING INSIDE" THE TRUNK AREA. THERE IS NOT A SENSOR TO DETECT THAT A PERSON IS STILL THERE AND CONTINUED TO CLOSE ON ME. I HAD TO QUICKLY DODGE OUT OF THE WAY TO AVOID THE TAILGATE COMING DOWN ON ME. THIS HAS HAPPENED TWICE TO ME AND ONCE TO MY HUSBAND. EVERY OCCURENCE INVOLVED LOADING GROCERIES. I HAVE REPORTED THIS TO THE DEALERSHIP WHERE I BOUGHT THE VEHICLE AND HAVE AN APPOINTMENT TO TAKE IT IN FOR THEM TO INSPECT. I TOLD THE SERVICE MANAGER THAT THIS IS A REAL SAFETY ISSUE AS IT COULD DEFINITELY HURT A CHILD AND/OR ADULT WHEN IT OCCURS.
MY NEW FORD 2015 EDGE HAS STALLED ON ME AND ON THE DEALERSHIP 6 TIMES IN 3,000 MILES. THIS FORUM ASKS FOR SPECIFICS, SO HERE IS ONE EXAMPLE. I WAS TURNING RIGHT INTO TRAFFIC, I WENT TO ACCELERATE, AND I HAD NO POWER. THE DASH LIT WITH A MESSAGE "ACCESSORY POWER ACTIVE". I HAD TO PULL OVER AND RESTART. I HAVE HAD THIS CAR AT THE DEALERSHIP ON AND OFF FOR OVER 75 DAYS. FORD ISSUED A TSB #15-0123 ON 8/10. MY CAR'S COMPUTER WAS UPDATED ON 8/12. I WAS ASSURED BY FORD AND THE DEALERSHIP THAT THIS PROBLEM WAS "FIXED". BUT IT IS NOT, I HAD ANOTHER OCCURRENCE OF THE STALLING ISSUE AGAIN ON 9/11. THE DEALERSHIP AND I HAVE ASKED FORD FOR A "BUYBACK" AND HAVE BEEN REFUSED TWICE, WITHOUT SPECIFYING A REASON. MY CAR IS NOT FIXED, AND YET FORD DEMANDS I TAKE IT BACK. I HAVE HAD TO PARK MY CAR, AND I CANNOT DRIVE IT. IT IS A SAFETY HAZARD, AND AN ACCIDENT WAITING TO HAPPEN. I AM ATTEMPTING TO ARBITRATE WITH FORD ON MY OWN. THEY HAVE HAD MY CAR 20+ DAYS LONGER THAN I HAVE HAD IT IN MY POSSESSION. THIS IS AN INTERMITTENT PROBLEM, AND THERE IS NO TELLING WHEN IT WILL HAPPEN. I CANNOT BELIEVE FORD HAS FORCED ME TO TAKE THE CAR BACK. THREE OF MY STALLING ISSUES HAVE BEEN IN HIGH TRAFFIC AREAS. I HAVE NOT RECEIVED WHAT I'VE PAID FOR. SHAME ON FORD FOR WANTING ME TO RISK MY WELFARE AND THE WELFARE OF MY PASSENGERS IN A CAR THAT HAS A MAJOR DEFECT.
RIGHT REAR CHILD LOCK FAILED. MY 3 YEAR OLD WAS ABLE TO OPEN THE DOOR AND ONCE HE OPENED IT THE DOOR BECAME JAMMED AND WOULD NO LONGER CLOSE. ROADSIDE ASSISTANCE WAS CALLED. VERY UPSET ABOUT INCIDENT BECAUSE IF MY SPEED WOULD HAVE BEEN FASTER AND AN OLDER CHILD WOULD HAVE OPENED IT THERE COULD HAVE BEEN INJURIES.
SEVERAL OCCURRENCES OF STALLING WHEN COMING TO/NEAR STOP AND ACCELERATING. THE PROBLEM HAS HAPPENED ABOUT ONCE PER MONTH (FOUR TIMES OVER FOUR MONTHS). OCCURRENCES INCLUDE COMING TO A STOP AT A RED LIGHT, SLOWING FOR A SPEED BUMP, AND SLOWING TO MAKE A TURNS. SIGNIFICANT RISK OF AN ACCIDENT FROM THE CAR STALLING IN THE MIDDLE OF TRAFFIC OR HIGH SPEED INTERSECTION.
I WAS ABLE TO DRIVE MY BRAND NEW 2015 EDGE WITH THE BATTERY LIGHT ON AND WAS TOLD THAT IT MAY BE A FAULTY LIGHT THAT WOULD TURN OFF. COUPLE OF WEEKS LATER LIGHT WAS STILL ON. I TOOK THE CAR TO MY NEAREST DEALER AND WAS TOLD MY ALTERNATOR HAD TO BE REPLACED AND THAT I SHOULD NOT DRIVE THE CAR FURTHER. I WAS OUT OF A CAR FOR 1 WEEK BECAUSE PARTS WERE NOT AVAILABLE .
BRAKES SQUEAK LOUDLY WHEN THE WEATHER IS HOT OR AFTER DRIVING THE CAR FOR 45 AND RETURNING TO THE CAR TO DRIVE AFTER AN HOUR OR TWO OF NOT DRIVING. THE BRAKES BECOME TOUCHY AND BITE WHEN RETURNING TO DRIVE AFTER THE CAR SITS FOR AN HOUR OR SO. WHEN STOPPING SUDDENLY AT ANY TIME, THE BRAKES BITE SEVERELY. PADS HAVE ALREADY BEEN REPLACED WITHIN THE FIRST YEAR. HELPED BUT DID NOT SOLVE THE PROBLEM. BRAKES ALSO FEEL AS IF THEY ARE GRINDING WHEN RETURNING TO DRIVE THE CAR AFTER IT SITS FOR AN HOUR OR SO, AFTER HAVING DROVE FOR 45 MINUTES OR SO. AT TIMES THE BRAKES WILL SQUEAK AND BITE FIRST THING IN THE MORNING. DEALER HAS REPLACED THE PADS, NOTED THE BITING, BUT THE PROBLEM STILL EXISTS.