2015 Ford Edge Complaint Log

ON 26 JULY 2016, I ENCOUNTERED A SUDDEN AND INEXPLICABLE PROBLEM WITH MY VEHICLE THAT INVOLVED THE LOSS OF THE ABILITY TO ACCELERATE. . . WHILE I WAS IN TRAFFIC ON A BUSY ROAD. THE GEAR SHIFT WAS STILL IN THE 'DRIVE' POSITION WHEN THE INCIDENT OCCURRED REQUIRING ME TO DRIFT INTO A DRIVEWAY/PARKING LOT, NARROWLY AVERTING AN ACCIDENT. I WAS IN THE PROCESS OF ATTEMPTING TO PASS ANOTHER VEHICLE. NEEDLESS TO SAY WHEN THIS INCIDENT HAPPENED I FOUND MYSELF, AND MY GRANDCHILDREN, IN A VERY DANGEROUS SITUATION. AS THE MOMENT THE VEHICLE IS UNSAFE TO OPERATE. ON 27 JULY THE SAME ISSUE REOCCURRED THREE MORE TIMES (ALL ON LOCAL STREETS), ONCE WHILE I WAS IN AN INTERSECTION, WHILE I WAS ON MY WAY TO THE COWLES FORD DEALERSHIP TO HAVE THE VEHICLE SERVICED. THE SERVICE MANAGER, TOOK MY VEHICLE IN (HE GRACIOUSLY PROVIDED A LOANER VEHICLE) AND ONE OF THE SERVICE REPRESENTATIVES, HYPOTHESIZED THAT THE PROBLEM MIGHT BE RELATED TO THE THROTTLE. I'M NOT SURE IF THE ISSUE WAS MECHANICAL OR RELATED TO THE COMPUTER SYSTEM. THE SERVICE MANAGER INDICATED THAT IT MAY TAKE ABOUT A WEEK TO SERVICE THE VEHICLE DUE TO THE VOLUME OF SERVICE REQUESTS, SO I WILL NOT KNOW IF THE VEHICLE IS DRIVABLE UNTIL AFTER THE FIRST WEEK OF AUGUST.

CPSC: 2015 FORD EDGE SUDDENLY AND WITHOUT WARNING LOST ALL POWER WHILE DRIVING IN THE MIDDLE LANE. *BF THE CONSUMER STATED THE SRS LIGHT ILLUMINATED. THE DEALER DIAGNOSED THE PROBLEM AS A FAULTY ENGINE SENSOR. *JB

4 DAYS AGO I STARTED MY VEHICLE AND PUT IT IN DRIVE AND IT WOULD NOT MOVE. THE ENGINE ICON CAME ON AND THE MESSAGE SAID SOMETHING ABOUT "POWER ACCESSORY ", IT DID NOT LAST LONG ENOUGH FOR ME TO READ IT. THE SAME THING HAPPENED AGAIN TODAY AS I WAS DRIVING IN REVERSE OUT OF A DRIVEWAY THAT WAS ON AN INCLINE. I LOST ALL POWER AND HAD NO CONTROL OF THE VEHICLE. IT WAS VERY SCARY. AGAIN THE POWER ACCESSORY NOTICE FLASHED. BOTH TIMES I HAD TO TURN THE VEHICLE OFF AND RESTART AND IT WAS FINE. I ONLY HAVE 1400 MILES ON THIS VEHICLE AND BOUGHT IT WITH 600 MILES ON IT ABOUT A MONTH AGO. THIS IS CRAZY.

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE UNINTENTIONALLY DECELERATED TO 20 MPH. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CONTRIBUTED TO THE THROTTLE BODY. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000. UPDATED 10/18/16*LJ

SEE ATTACHED PDF FILE FOR COMPLAINT. WHILE TRAVELING AT NEAR HIGHWAY SPEED (45 MPH) ON A LATE SATURDAY AFTERNOON, JULY 16, 2016, MY 2015 FORD EDGE WITH ONLY 9,000 MILES, SUDDENLY LOST POWER AND I COULD NOT ACCELERATE. FORTUNATELY I WAS ON A DECLINE OF A BRIDGE, SO I WAS ABLE TO COAST TO THE NEXT CORNER AND GET OFF OF THE MAIN THOROUGHFARE. I WAS AT RISK OF A VEHICLE CRASH, HOWEVER, FORTUNATELY THERE WERE NO CARS FOLLOWING ME AT THE TIME. THE 'WRENCH' WARNING INDICATOR CAME ON, AND AFTER SEARCHING THE OWNER'S MANUAL, I CALLED FORD ROADSIDE SERVICE TO HAVE CAR TOWED TO DEALERSHIP WHERE IT WAS PURCHASED NEW ONLY 7 MONTHS EARLIER. THERE WERE NO WARNING SIGNS PRIOR TO THIS FAILURE! ON MONDAY (JULY 18), THE DEALER CALLED TO ADVISE THE 'ELECTRONIC THROTTLE BODY' WOULD ARRIVE TUESDAY AND I COULD EXPECT MY CAR BACK TUESDAY AFTERNOON. TUESDAY MORNING (JULY 19) I WAS CALLED AND ADVISED THE PART IS ON BACK-ORDER AND NOT EXPECTED TO BE RECEIVED UNTIL JULY 29. YOU CAN IMAGINE MY DISPLEASURE AT HEARING THIS, KNOWING I'LL BE WITHOUT MY CAR FOR TWO WEEKS, ASSUMING THE PART ARRIVES ON SCHEDULE

THE GLASS PANEL ON THE PANORAMIC SUNROOF CRACKED FOR NO OBVIOUS REASON. SELLING DEALER WAS CONTACTED. THE SERVICE MANAGER LOOKED AT THE GLASS AND STATED THAT "IT WAS CAUSED BY IMPACT CALL YOUR INSURANCE COMPANY". THERE WAS NO IMPACT. IT SEEMS THE GLASS PANEL IS UNDER A PRESSURE/STRESS LOAD. THE GLASS JUST CRACKED.

DEFECTIVE THROTTLE BODY 3.5L V6. I WAS AT A TRAFFIC LIGHT WAITING FOR THE LIGHT TO CHANGE. AFTER THE LIGHT CHANGED I ATTEMPTED TO GO THROUGH THE INTERSECTION AND HALFWAY THROUGH THE INTERSECTION THE VEHICLE LOST POWER THUS LEAVING ME IN THE MIDDLE OF THE INTERSECTION WITH VEHICLES MOVING AROUND ME ON BOTH SIDES. THE CHECK ENGINE LIGHT AND A WRENCH ICON APPEARED ON THE DASH DISPLAY. THE ENGINE WAS RUNNING AT IDLE SPEED AND THE CAR WOULD NOT GO FORWARD. BY THIS TIME TRAFFIC FROM THE OTHER DIRECTION WAS PASSING ME ON BOTH SIDES. I TURNED THE ENGINE OFF AND RESTARTED IT, HOWEVER, WHEN PLACED IN DRIVE THE SAME THING HAPPENED. THE VEHICLE WAS TOWED TO THE FORD GARAGE AND REPAIRED. THE CAUSE WAS A DEFECTIVE THROTTLE BODY WHICH WAS REPLACED. THE CHECK ENGINE LIGHT SHOWED A CODE THAT INDICATED THE THROTTLE BODY PROBLEM. THE VEHICLE HAS 6,700 MILES ON IT. HAD WE BEEN TURNING LEFT ACROSS ONCOMING TRAFFIC AN ACCIDENT WOULD HAVE BEEN CAUSED. THE SERVICE DEPARTMENT INDICATED THAT WE WERE LUCKY THAT THEY HAD THE PART BECAUSE OF THE NUMEROUS VEHICLES SERVICED WITH THE SAME PROBLEM.

ELECTRONIC THROTTLE BODY FAILURE. VEHICLE LOST ALL ENGINE POWER AND ENTERED LIMP MODE AT 70 MPH ON HIGHWAY. WARNING LIGHTS CAME ON & NO NOTICE GIVEN. HAD TO IMMEDIATELY PULL OVER TO SIDE OF HIGHWAY. NEARLY LOST CONTROL OF VEHICLE AND ALMOST CRASHED. DEALER STATED THE ELECTRONIC THROTTLE BODY FAILED AND DEEMED CAR UNFIT/UNSAFE FOR TRAVEL ON THE ROAD. LEFT VEHICLE AT FORD DEALER TO REPLACE THROTTLE BODY.

DRIVING WITH CRUISE ON AT 55 TO 60, YELLOW WRENCH COMES ON AFTER FEELING THE CAR SHUTTER, CRUISE STOPS WORKING BUT WAS ABLE TO KEEP IT UP TO SPEED. KEPT DRIVING, AT EVERY STOP LIGHT THE CAR ACTS LIKE IT WANTS TO STALL BUT DOESN'T, THEN ACTS LIKE IT IS IN 3RD OR 4TH GEAR WHEN TAKING OFF. SHUT THE CAR OFF AND RE-STARTED AND IT ACTED FINE. THEN, THE NEXT DAY, THE SAME THING HAPPENED WHEN MY WIFE WAS DRIVING ON HER WAY TO WORK IN STOP AND GO TRAFFIC. THIS YELLOW WRENCH CAME ON ABOUT 10 MONTHS AGO AND IT CLEARED WHEN SHUTTING THE CAR OFF. DEALER SAID TO KEEP AN EYE ON IT AND IT MAY HAVE BEEN A GLITCH. SPENT A TON OF MONEY ON THIS CAR AND WE DON'T EVEN FEEL SAFE DRIVING IT! GETTING THE THROTTLE BODY REPLACED AS WE SPEAK SO HOPEFULLY THAT WILL FIX IT FOR GOOD. LESS THAN 15,000 MILES ON THE CAR.

VEHICLE STALLED IN HEAVY TRAFFIC ON THE FREEWAY AND HAD TO COAST TO THE SIDE OF THE ROAD. VERY DANGEROUS SITUATION. AMBER CHECK ENGINE LIGHT CAME ON AND A WARNING LIGHT SHOWING A YELLOW WRENCH CAME ON. VEHICLE RAN IN LIMP HOME MODE ONLY. TOOK VEHICLE TO THE DEALERSHIP AND THE THROTTLE BODY WAS REPLACED. ON LINE REPORTS INDICATE THE THROTTLE BODY HAS BEEN A PROBLEM AT FORD FOR THE LAST SEVERAL YEARS AND IT APPARENTLY IS STILL NOT FIXED ON THE 2015 FORD EDGE....UPDATED 08/15/16 *BF

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A LANE KEEPING SYSTEM. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING TORQUE STIFFENED WHILE CHANGING LANES. AS A RESULT, THE VEHICLE MOVED ONE LANE FURTHER THAN WAS NEEDED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO PAGE 20 OF THE SYSTEM MANUAL FOR THE EXACT FUNCTION OF THE LANE KEEPING SYSTEM. THE FAILURE RECURRED. THE CONTACT WANTED TO RETURN THE VEHICLE FOR A REFUND. THE FAILURE MILEAGE WAS 1,036. *TR

WHILE DRIVING HOME IN MY 2015 FORD EDGE TITANIUM, I TURNED INTO A SIDE STREET AND PRESSED THE ACCELERATOR TO CONTINUE DRIVING. CAR SHUT DOWN COMPLETELY. I COULD NOT ADVANCE. AFTER SITTING FOR A FEW MINUTES, EVERYTHING CAME BACK ON. I WAS ABLE TO RESTART THE VEHICLE AND MADE IT HOME. A CAR THAT PUTS MY LIFE IN DANGER LIKE THIS COULD ALSO PUT OTHER LIVES AT RISK. THIS IS A VERY DANGEROUS SITUATION AND NEEDS TO BE ADDRESSED.

DRIVING DOWN MAJOR HIGHWAY. CAR ENGINE LURCHED AND THEN SUDDENLY LOST ALL ACCELERATION POWER. HAD TO COAST TO A STOP BY SIDE OF HIGHWAY. ENGINE CONTINUED RUNNING VERY ROUGHLY. NO ACCELERATION OR ABILITY TO DRIVE. DEALERSHIP DEEMED IT A ELECTRONIC THROTTLE BODY FAILURE.

MY CAR IS FORD EDGE 2015 WITH ONLY 6000 MILES ON IT. I WAS ENTERING THE RAMP ON A FREEWAY AND WHEN ATTEMPTED TO ACCELERATE THE CAR JUST SHUT OFF BY ITSELF. I BLOCKED THE WHOLE ROAD BECAUSE COULD NOT MOVE. NO CHECK ENGINE LIGHT WAS ON JUST A MESSAGE DISPLAYED ON THE DASH "FULL ACCESSORY POWER ACTIVE" AND THE GREEN LIGHT ON THE STARTER BUTTON WAS FLASHING. HAD TO PUT THE CAR IN PARK AND WAIT 2-3 MIN UNTIL I COULD SUCCESSFULLY RESTART IT. THE NEXT DAY MY CAR DID THE SAME THING ON A BUSY STREET INTERSECTION. I HAD TO WAIT AGAIN A LITTLE BIT TO RESTART IT AND DROVE TO THE DEALERSHIP. THEY TOOK THE CAR TO CHECK FOR ONE DAY, NO RENTAL WAS PROVIDED. I WAS TOLD THAT THEY GET MANY DIFFERENT FORD VEHICLES WITH THIS ISSUE. NEXT DAY I RECEIVED A PHONE CALL THAT THEY RAN A COMPUTER SCAN AND THROTTLE BODY WAS DEFECTIVE. THROTTLE BODY AIR INTAKE WAS REPLACED. VERY SCARY AND DANGEROUS SITUATION THAT CAN HAPPEN ANYTIME, ANYWHERE WITHOUT ANY KIND OF WARNING. I BELIEVE IT NEEDS ATTENTION...

WHILE DRIVING AT 70 MPH ON A BUSY STRETCH OF HIGHWAY, THE VEHICLE JERKED SLIGHTLY, A NOTIFICATION LIGHT (ORANGE WRENCH) CAME ON SAYING TO CHECK THE OWNER'S MANUAL, AND THE ACCELERATOR CEASED TO FUNCTION. I WAS ABLE TO NAVIGATE THE CAR SAFELY TO THE SHOULDER; HOWEVER, THE BRAKING FELT STRAINED AND THERE WAS NO ABILITY TO THROTTLE THE ENGINE AT ANY POINT. UPON STOPPING ANOTHER NOTIFICATION POPPED UP SAYING THAT "HILL ASSIST UNAVAILABLE". ONCE STOPPED, I TURNED THE ENGINE OFF AND LET THE CAR SIT FOR A COUPLE OF MINUTES. THE CAR RESTARTED (ALBEIT ROUGHLY), AND I WAS ABLE TO DRIVE HOME SAFELY. THE CAR IS CURRENTLY AT THE FORD DEALER WHERE THE VEHICLE WAS PURCHASED. NO UPDATE HAS BEEN PROVIDED. THE ONLY FEEDBACK WE'VE GOTTEN WAS THAT THEY MAY "FIND NOTHING". THIS IS A VERY SERIOUS PROBLEM, AND I DO NOT BELIEVE THE VEHICLE IS SAFE TO OPERATE WITHOUT IDENTIFYING AND REPAIRING THIS ISSUE.

AFTER STOPPING AT A STOP LIGHT, IN ATTEMPTING TO PULL OUT, THE CAR ENGINE STOPPED... THERE WAS NO POWER. I WAS ABLE TO COAST AND PULL OVER THEN RESTART THE ENGINE. THIS IMMEDIATELY HAPPENED AGAIN AND ROADSIDE ASSISTANCE WAS CALLED. THIS WAS VERY VERY DANGEROUS AS I HAD NO POWER IN THE MIDDLE OF A BUSY INTERSECTION! THIS TURNED OUT TO BE THE THROTTLE BODY MOTOR WHICH WAS DEFECTIVE!

THE VEHICLE WAS PARKED, I OPENED THE SHADE TO THE VISTA ROOF TO FIND THE LARGE PANEL CRACKED IN SEVERAL LOCATIONS FOR NO APPARENT REASON. THERE WAS NO POINT OF IMPACT, THE VEHICLE HAD NOT BEEN IN A HAIL STORM, ETC. WE WERE CONCERNED IT WOULD SHATTER, WE WERE NOT AT HOME AT THE TIME THIS WAS DISCOVERED, WE DROVE DIRECTLY TO THE FORD DEALERSHIP, THEY STATED IT WOULD BE COVERED UNDER THE STANDARD WARRANTY BUT IT WOULD NEED TO BE ORDERED. WE COVERED THE GLASS WITH CARPET MASTIC TO PREVENT SHATTERING UNTIL A REPAIR COULD BE DONE.

ETB ELECTRONIC THROTTLE BODY FAILED WHILE DRIVING PUTTING ME IN DANGER ON THE ROAD AND CAUSING MY CAR TO GO LIMP. I WAS DRIVING 70 MPH IN A 75 AND LOST POWER AND CONTROL OF THE VEHICLE. IT WAS ALL I COULD DO TO PUT THE CAR ON THE SHOULDER WITHOUT AN ACCIDENT. THE WRENCH LIGHT CAME ON THE DASHBOARD. IT WAS TOWED TO TEXARKANA AND I AM IN ROCKWALL TX WAITING ON 15000 OF THESE PARTS ARE ON BACK ORDER WITH FORD TO COME IN FOR MY CAR. THIS IS HOPELESS. IT'S DANGEROUS TO HAVE THIS CAR STALL LIKE THAT AND TO KNOW 1.6 MILLION HAVE ALREADY.

REAR PANEL ON PANORAMIC SUNROOF CRACKED. DEALER CLAIMS WARRANTY WILL NOT COVER GLASS. 5200 MILES ON CAR. LESS THAN A YEAR OLD. NOT SURE WHEN IT HAPPENED. OPENED SHADE YESTERDAY AND NOTICED IT FOR FIRST TIME. NO OBVIOUS ROCK CHIP.

TL* THE CONTACT OWNS A 2015 A FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED TO 5 MPH AS THE RPMS REDUCED TO ZERO. THE VEHICLE WAS DRIVEN WITH CAUTION TO THE CONTACT'S RESIDENCE. THE ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE CONTROL WOULD NEED TO BE REPLACED. THE REMEDY PART WAS ON A MASSIVE BACK ORDER. THE VEHICLE WOULD BE REPAIRED WHEN THE PART BECAME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000....UPDATED 09/12/16 *BF *JS

I WAS PULLING OUT OF A PARKING LOT AND THE CAR DID NOT ACCELERATE, A MESSAGE DISPLAYED ON THE DASH "FULL ACCESSORY POWER AVAILABLE" . I HAD TO PUT THE CAR IN PARK AND RESTART IT. IT RESTARTED FINE AND I PULLED OUT OF THE LOT AND DROVE HOME. WHEN I GOT HOME I GOT MY MANUAL AND TRIED TO LOOK UP THE MESSAGE ON MY DASH, BECAUSE I DIDN'T HAVE A CLUE WHAT IT MEANT. I COULD NOT FIND ANYTHING IN THE MANUAL. SO I LOOKED ON THE INTERNET AND DISCOVERED A LOT OF PEOPLE HAVE HAD THIS PROBLEM NUMEROUS TIMES AND SOME IN BUSY INTERSECTIONS AND TRAFFIC, WHICH SCARES ME TO DEATH! I WAS LUCKY IT WAS IN A PARKING LOT. NOW I AM SCARED TO DRIVE MY CAR UNTIL IT'S FIXED.

CAR WAS STOPPED IN A PARKING LOT. NO POWER WHEN ATTEMPTED TO ACCELERATE. SCREEN SHOWED "FULL ACCESSORY POWER ACTIVE" AND THE GREEN LIGHT ON THE STARTER BUTTON WAS FLASHING. CAR WAS PUT IN PARK AND SUCCESSFULLY STARTED. WAS ABLE TO DRIVE MORE THAN 100 MILES LATER WITHOUT ANY ISSUES. TOOK CAR TO DEALER WHERE THEY RAN A COMPUTER SCAN AND DID NOT FIND ANY ISSUES. I'VE NOTED A NUMBER OF ON LINE POSTINGS DESCRIBING SIMILAR ISSUES.

ISSUE 1: WHEN AMBIENT AIR TEMPERATURES ARE ABOVE 85 DEGREES THE ENGINE SHUTTERS,ACCELERATES VERY SLOWLY AND THE ENGINE LIGHT FLASHES. THIS HAPPENS CONSISTENTLY ON SHORT AND LONG TRIPS WITHOUT ANY WARNING. ISSUE 2: VENTILATED/COOLED SEATS DO NOT WORK WHEN AMBIENT AIR TEMPERATURES ARE ABOVE 75 DEGREES.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT PLACED THE CHIP FROM THE STARTER BUTTON IN HIS POCKET. WHEN THE CHIP WAS SLIGHTLY BUMPED, IT OPENED THE TRUNK OF THE VEHICLE. AS A RESULT, THE TRUNK BECAME DAMAGED. THE VEHICLE WAS TAKEN TO A BODY SHOP AND THE MECHANIC STATED THAT THE FRAME OF THE VEHICLE NEEDED TO BE REPLACED. THE DEALER DID NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,750.

PULLED UP TO A RED LIGHT AND WAITED UNTIL THE LIGHT TURNED GREEN. THEN I ATTEMPTED TO ACCELERATE AND THE THE ENGINE SHUT OFF; HOWEVER, IT IS POSSIBLE THAT THE ENGINE SHUT OFF WHILE THE CAR WAS STOPPED PRIOR TO ACCELERATING. A WARNING CAME UP ON THE VEHICLE DISPLAY, BUT I CANNOT REMEMBER THE EXACT WARNING. I SHIFTED INTO PARK AND STARTED THE CAR BACK UP, AND ALL ERRORS CLEARED. I DROVE AN ADDITIONAL TWO MILES HOME, AND DID NOT EXPERIENCE THE SAME ISSUE (EVEN THOUGH I REPEATED THE SAME PROCEDURE AT TWO STOP SIGNS, FULLY STOPPING AND GRADUALLY ACCELERATING).

MY CAR SHUT DOWN WHILE DRIVING. I WAS DRIVING IN A PARKING LOT AND IT JUST SUDDENLY SHUT DOWN. I COULDN'T ACCELERATE. AN ERROR DISPLAYED THAT SAID SOMETHING LIKE FULL POWER ACTIVE ACCESSORY. I WAS ABLE TO RESTART THE CAR.

THE REAR TAIL LIGHT ON THE 2015 FORD EDGE SEL HAS DEVELOPED CRACKS WHICH LEAK AND CAUSE CONDENSATION AND WATER TO BUILD UP INSIDE THE TAIL LIGHT. THIS CREATES THE POTENTIAL FOR A ELECTRICAL SHORT OR FIRE.

FORD EDGE SHUT DOWN WHILE DRIVING ON HIGHWAY. MESSAGE ON DASHBOARD APPEARED WITH THIS WARNING: FULL ACCESSORY ACTIVE. IT HAS HAPPENED A FEW TIMES THIS MONTH. THIS COULD BE TRAGIC!

THE HALOGEN LOW BEAM HEADLIGHTS ON THE 2015 FORD EDGE SEL ARE EXTREMELY WEAK AND PRODUCE VERY LITTLE LIGHT AT NIGHT. THEY END UP CAUSING SEVERE SAFETY ISSUES DERIVED FROM POOR NIGHTTIME VISIBILITY.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WENT INTO LIMP MODE SEVERAL TIMES, WHICH PREVENTED THE VEHICLE FROM BEING DRIVEN OVER 5 MPH. THE DEALER DIAGNOSED THAT THE THROTTLE BODY FAILED. THE DEALER ALSO STATED THAT THERE WERE MORE THAN 8,000 PARTS ON BACK ORDER AND WERE UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE PART FOR THE REPAIR. THE CONTACT WAITED FOR WEEKS FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 9,300.

THROTTLE BODY. FORD EDGE TITANIUM NEW CAR - HAVE FOR ROUGHLY 6 MONTHS - 10,000 MILEAGE DRIVING ON HIGHWAY DOING 65 - 70 MILES AN HOUR. CAR MAKES A BEEP NOISE AND A LARGE WRENCH APPEARS IN THE LEFT SCREEN ON THE DASHBOARD. NO ABILITY TO USE GAS PEDAL WHICH IS NOW LOCKED UP - CANNOT PRESS DOWN. CAR IS SLOWING DOWN. ONLY OPTIONS TO GO TO SIDE OF ROAD AND TURN OFF. CAR CAN BE RESTARTED. TAKE TO DEALERSHIP ASAP (HAPPENS AGAIN ON THE WAY - THIS TIME ONLY DRIVING APPROXIMATELY 30 MILES AN HOUR). DEALERSHIP SAYS IT IS THE THROTTLE BODY AND THEY HAVE ORDERED PART TO REPAIR. BEEN WITHOUT A CAR FOR A WEEK. STILL AWAITING FOR DEALERSHIP TO REPAIR.

THE VISTA ROOF IS SLOW TO CLOSE AND WILL REOPEN MID CLOSE WITH OUT WARNING. FORD HAS LOOKED AT IT AND SAID IT WAS A LUBE PROBLEM AND KEEP LUBING THE TRACK BUT IT KEEPS HAPPENING.

I PURCHASED A BRAND NEW 2015 FORD EDGE ON 12/29/15. ON JANUARY 19, 2016, THE ABS BREAK SYSTEM WENT OUT AND IT TOOK 2 WKS TO FIX.THIS HAPPENED WHEN I WAS 4 HOURS FROM MY HOME AND HAD TO LEAVE IT AT A DEALERSHIP THEN DRIVE 4 HOURS BACK TO GET IT. FORD COULD HAVE CARED LESS. YESTERDAY(5/24/2016),I WAS DRIVING DOWN THE HIGHWAY AT THE SPEED LIMIT (70MPH) WHEN SUDDENLY MY VEHICLE'S GAS PEDAL STOPPED WORKING. I IMMEDIATELY FELT THE CAR DE ACCELERATE AND TRIED TO PRESS THE GAS PEDAL TO KEEP UP WITH TRAFFIC. HOWEVER, STOMPING ON THE GAS PEDAL DID NOTHING TO INCREASE THE SPEED. THERE WERE CARS SLAMMING ON THEIR BRAKES AND SWERVING TO GO AROUND ME. I WAS IN THE LEFT LANE OF A 3 LANE HIGHWAY AND MANY CARS AND 18 WHEELERS BEGAN SWERVING TO PASS ME ON THE RIGHT. IT WAS EXTREMELY DIFFICULT TO COAST TO THE SHOULDER. THE POWER STEERING SEEMED TO BE LIMITED AS WELL.THERE WERE 2 NEAR MISSES WITH OTHER CARS AND IT COULD HAVE BEEN A VERY BAD CRASH. I TURNED THE VEHICLE OFF AND BACK ON AND MADE IT TO MY DESTINATION. BUT, THIS HAPPENED A SECOND TIME ON MY WAY HOME IN THE DARK. I TOOK IT IN THE NEXT MORNING AND USED ALL BACK ROADS BUT EVEN AT A LOWER SPEED, THE SAME THING HAPPENED TWICE. FORD NOW TELLS ME THAT THEY ARE HAVING PROBLEMS WITH THE "THROTTLE BODIES" ON THE 2015 EDGE AND THE PART IS BACKORDERED. THEREFORE IT COULD BE 2-3 WEEKS BEFORE MY CAR IS REPAIRED. I PURCHASED THIS CAR IN DECEMBER OF 2016 BRAND NEW OFF THE LOT, LESS THAN 6 MONTHS & LESS THAN 7K MILES LATER I EXPERIENCED AN EXTREMELY DANGEROUS EQUIPMENT FAILURE WITH NO WARNING. FORD CUSTOMER SVC DOES NOT SEEM THE LEAST BIT CONCERNED THAT THEIR CUSTOMERS ARE NOT ONLY INCONVENIENCED BY THIS ISSUE, BUT COULD BE KILLED! WHAT IS WRONG WITH THEM? DOES SOMEONE HAVE TO DIE TO GET THEIR ATTENTION. I AM STILL EXPECTED TO PAY FORD MOTER CREDIT ON THE CAR. HOWEVER, I AM UNABLE TO DRIVE IT.ONCE AGAIN, DOES SOMEONE HAVE TO DIE?

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH IN TWO LANE TRAFFIC, THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT THIS WAS A KNOWN ISSUE BY THE MANUFACTURER AND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.

I WAS DRIVING DOWN THE HIGHWAY AT THE SPEED LIMIT WHEN SUDDENLY MY VEHICLE'S GAS PEDAL STOPPED WORKING. I IMMEDIATELY FELT THE CAR DECELERATE AND TRIED TO PRESS THE GAS PEDAL TO KEEP UP WITH TRAFFIC, BUT MASHING THE GAS HAD NO EFFECT AT ALL. I WAS IN THE LEFT LANE OF A 3 LANE HIGHWAY AND MANY CARS BEGAN SWERVING TO PASS US ON THE RIGHT SO IT WAS EXTREMELY DIFFICULT TO COAST TO THE SHOULDER. THERE WERE 2 NEAR MISSES WITH OTHER CARS AND IT COULD HAVE BEEN A VERY BAD CRASH. FORD NOW TELLS ME THAT THEY ARE HAVING PROBLEMS WITH THE "TROTTLE BODIES" ON MANY OF THEIR CARS AND THE PART IS BACKORDERED. THEREFORE IT COULD BE 2-3 WEEKS BEFORE MY CAR IS REPAIRED. I PURCHASED THIS CAR IN JANUARY OF 2016 BRAND NEW OFF THE LOT, LESS THAN 6 MONTHS LATER I EXPERIENCED AN EXTREMELY DANGEROUS EQUIPMENT FAILURE WITH NO WARNING WHATSOEVER. FORD CUSTOMER SERVICE DOES NOT SEEM THE LEAST BIT CONCERNED THAT THEIR CUSTOMERS ARE NOT ONLY INCONVENIENCED BY THIS ISSUE, BUT ALSO PLACED DIRECTLY IN HARMS WAY.

5TH STALL 5/16/2016 TURNED LEFT ONTO THE I-90 ON RAMP, HIT THE GAS AND AT ~40 MPH THE CAR SHUDDERED AND WENT INTO LIMP HOME MODE. PULLED SAFELY TO THE SHOULDER AND RAN THE VEHICLE HEALTH REPORT. THE REPORT SHOWS ISSUES WITH HILL ASSIST AND SAFETY RESTRAINTS. (29,359)

CAR SHUT OFF TWICE ON THE HIGHWAY AT 70 MPH. VERY DANGEROUS BUT WAS ABLE TO PULL OVER ON THE SHOULDER AND RESTART VEHICLE BUT THEN IT WOULD STALL 15 MINUTES LATER. ALL POWER GONE IN THE ENGINE. HAVE 11,000 MILES ON THIS CAR. DUMMY LIGHT SAID TO "GET SERVICE". AT THE DEALERSHIP THEY SAID IT WOULD TAKE THREE WEEKS TO GET THE NEW "THROTTLE BODY" TO FIX THIS PROBLEM? THREE WEEKS I AM WITHOUT THIS CAR! I JUST HOPE ONCE IT'S FIXED I'M NOT GOING TO BE STALLING WITHOUT WARNING ON THE HIGHWAY!

I BOUGHT MY NEW 2015 FORD EDGE IN JUNE OF 2015, NOT EVEN 2 MONTHS AFTER OWNING IT, THE ENGINE DIED ON ME WHILE IN STOP AND GO TRAFFIC. THE LIGHTS ON THE DASH WERE ON AND IT GAVE ME AN ERROR MESSAGE BUT I DON'T REMEMBER WHAT IT WAS. I WAS ABLE TO TURN THE CAR OFF AND TURN IT BACK ON AND IT WAS FINE. THEN IT DID IT AGAIN MAYBE A WEEK LATER. TOOK TO THE DEAL TWICE, THEY CONTACTED FORD AND THEY TOLD THE DEALERSHIP THEY IT HAD TO BE REPROGRAMMED, WHICH FIXED IT BUT NOW 9 MONTHS LATER I'M DEALING WITH IT AGAIN. THIS TIME I TOOK A PHOTO OF THE ERROR MESSAGE, IT SAID "FULL ACCESSORY POWER ACTIVE." I'VE TAKEN IT BACK TO THE DEALERSHIP BUT I'VE DONE A LOT OF RESEARCH AND THIS PROBLEM HAS BEEN HAPPENING FOR YEARS ON ALL KINDS OF FORD VEHICLES.

CAR LOST POWER AT 60 MPH WAS ABLE TO COAST TO SIDE OF ROAD AND RESTART. SAME DAY ON INTERSTATE GOING 70 MPH SAME THING BUT HAD VERY LITTLE ROOM TO PULL OFF. RESTARTED AND ONCE AGAIN COMING TO STOP LIGHT ON RT. 61 WAS ABLE TO COAST TO SIDE AND RESTART. ALL THIS HAPPENED WITHIN 1TO2 HRS. THIS WAS ON SUNDAY 5/8/16 MILEAGE ON CAR 4,863. MON. 5/9/16 TOOK CAR TO SANDS FORD OF POTTSVILLE AND WAS TOLD THAT THEY COULD NOT DETERMINE WHAT WENT WRONG AND CLEARED THE ENGINE LIGHT AND TO DRIVE CAR AND SEE IF IT OCCURS AGAIN. FORD MOTOR CO. WILL NOT REPLACE ANYTHING UNTIL THEY KNOW WHAT CAUSES IT TO SHUT DOWN.

VEHICLE SHUT DOWN WHILE DRIVING ON A STRAIGHT SECTION OF ROAD. ERROR SAID "FULL ACCESSORY POWER ACTIVE". NOTHING WAS PLUGGED IN TO ANY ACC. PORTS. VERY DANGEROUS AS YOU HAVE TO PLACE VEHICLE IN PARK TO RESTART

BRAND NEW VEHICLE. "ENGINE STALL" WITHOUT WARNING. DEALERSHIP CANNOT DUPLICATE AND THEREFORE THE SAFETY CONCERN REMAINS. DEALERSHIP DOES NOT CARE IF SAFETY CONCERN REMAINS. VEHICLE UNSAFE TO DRIVE. NUMEROUS ONLINE COMPLAINS AND NO RESPONSE OR ACTION FROM FORD. THIS IS A SERIOUS MATTER OF LIFE AND DEATH. I WAS IN DANGEROUS CONDITIONS WHEN THE CAR LOST POWER AND MY LIFE WAS IN DANGER. I DEMAND THAT FORD INVESTIGATES THIS DANGER AND BUY BACK THE VEHICLE IN THE MEANTIME

2015 FORD EDGE PANORAMIC SUNROOF HAS CRACKED TWO TIMES SINCE OWNING THE VEHICLE. I AM THE ORIGINAL OWNER OF THE VEHICLE. THE FIRST TIME WAS IN 2017. OUT FORD DEALERSHIP WOULD NOT WARRANTY IT BECAUSE THEY SAID IT HAD TO HAVE COME FROM A ROCK CHIP. THIS TIME I JUST WENT THROUGH MY INSURANCE, BUT IT WAS THE SAME CRACKS, THAT JUST SUDDENLY APPEAR. I DIDN'T HEAR A ROCK HIT EITHER TIME. THE FIRST REPLACEMENT SUNROOF ALSO GOT REALLY SLOW WHEN CLOSING AND STOPPED SEALING ALL THE WAY. I HAVE SEARCHED ONLINE AND FOUND A LOT OF OTHER OWNERS HAVE HAD THE SAME EXACT ISSUE. THE FIRST TIME HAPPENED IN 2016 AND THEN AGAIN IN 2019.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED ONCE WHILE DRIVING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200. THE VIN WAS NOT AVAILABLE.

MY CAR LOST ACCELERATION AT 65 MPH ON THE HIGHWAY. INDICATOR LIGHTS ILLUMINATED AND AFTER PULLING OVER AND TURNING THE CAR OFF WAS ABLE TO ACCELERATE AGAIN. WAS ABLE TO PULL OVER TO THE SIDE OF THE HIGHWAY WITH NO ACCELERATION. I WAS IN THE SLOW LANE, THIS COULD HAVE BEEN A POTENTIALLY LIFE THREATING SITUATION IF I WOULD HAVE BEEN IN A DIFFERENT LANE WITH FASTER MOVING TRAFFIC. AFTER THE CAR WAS TURNED OFF AND THEN ON AGAIN, WAS ABLE TO ACCELERATE. DROVE ABOUT 5 MILES TO TAKE THE VEHICLE TO THE DEALERSHIP AND LOST ACCELERATION COMPLETELY AGAIN. PURCHASED NEW IN DECEMBER 2015, CURRENTLY HAS 5222 MILES. THIS IS THE SECOND ISSUE WITH THE CAR. THE FIRST ISSUE WAS WITH THE BACK PASSENGER DOOR. IT WAS NOT ALIGNED PROPERLY AND SOUNDED LIKE AIR WAS COMING IN. HAD TO HAVE DOOR REALIGNED.

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST STEERING AND BRAKING ABILITY, BUT THE VEHICLE WAS STILL IDLING. ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO A PARKING LOT AND HAD IT TOWED. IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 4,500. UPDATED 05/31/2016*LJ

REAR PASSENGER DOOR IS OFF SET FROM THE FRAME. FORD SAID THERE WAS NOTHING WRONG. AS YOU CAN SEE IN THE PHOTO, THE DOOR AND FRAME DON'T LINE UP. IT HAS BEEN LIKE THIS SINCE I GOT IT.

VEHICLE STALLED AGAIN. FIRST TIME OCTOBER 2015 (FILED A COMPLAINT). I WAS TRAVELING ON A ROAD AT RELATIVELY LOW SPEED AND VEHICLE JUST STALLED. RESTARTED QUICKLY, A VEHICLE SHOULD NOT JUST STALL FOR NO REASON, ESPECIALLY A NEW VEHICLE.

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE THE CONTACT'S DOGS WERE INSIDE THE PARKED VEHICLE, ONE OF THEM DEPRESSED THE PARK ASSIST BUTTON THAT WAS LOCATED ON THE CENTER CONSOLE OF THE FRONT PASSENGER SIDE OF THE VEHICLE. AS A RESULT, THE VEHICLE BEGAN PARKING ITSELF AND CRASHED INTO A FENCE. NO INJURIES WERE SUSTAINED AND A POLICE REPORT WAS NOT FILED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,750. THE VIN WAS UNAVAILABLE.

3/15/2016 WITHIN 24 HOURS OF PICKING THE CAR UP FROM THE SECOND REFLASH OF THE PCM AND BEING TOLD THAT THE OIL LEVEL WAS CAUSING THE STALLING THE EDGE DIED ON THE I90 ON RAMP AT EASTGATE. BAD NEWS. NOT EVEN 24 HOURS AFTER PICKING THE EDGE UP IT DIED WHILE MERGING INTO I90 AT EASTGATE. I HAVE NOW OWNED THIS CAR JUST OVER 60 DAYS AND DRIVEN A TOTAL 1,900 MILES DURING WHICH IT HAS GONE INTO LIMP HOME MODE 4 TIMES. EVERGREEN HAS REPROGRAMMED THE PCM TWICE. THIS LAST TIME IT WAS IN I WAS TOLD THE OIL LEVEL WAS TOO HIGH AND CAUSED THE MOTOR TO SHUT DOWN. WELL THE OIL LEVEL WAS SET TO THE FACTORY SPECIFICATION BY THE TECH AND YET IT SHUT OFF AGAIN TODAY. (27,462.6) FINALLY THE TECH AT THE DEALER WAS ABLE TO REPLICATE THE STALLING LAST FRIDAY BUT 5 DAYS LATER MY CAR IS STILL AT THE DEALER WAITING FOR FORD TO TELL THEM WHAT IF ANYTHING THEY ARE AUTHORIZED TO REPLACE

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND TOOK NUMEROUS ATTEMPTS TO RESTART THE DEALER DIAGNOSED THAT THE SOFTWARE NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED APPROXIMATELY FIVE TIMES. THE "SERVICE THE ADVANCETRAK" AND "SEE MANUAL" MESSAGES ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE A FORD INSPECTOR INSPECTED THE VEHICLE AND STATED THAT THE FAILURE COULD NOT BE REPLICATED FAILURE MILEAGE WAS APPROXIMATELY 5,849. UPDATED *LJ *AS