NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2015 Ford Edge. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
AFTER OWNING MY CAR FOR ONLY 16 MONTHS, THE PANORAMIC SUNROOF ON MY 2015 FORD EDGE TITANIUM CRACKED COMPLETELY DOWN THE LENGTH AS WELL AS ACROSS THE WIDTH OF THE ENTIRE ROOF. NEITHER THE CAR NOR ROOF HAD NOT BEEN STRUCK BY ANYTHING - IT WAS VERY OBVIOUSLY A STRESS FRACTURES. IT WAS A WARM SUNNY SPRING DAY, AND THE CAR HAD BEEN JUST SITTING IN FRONT OF MY HOUSE. WHEN I DREW BACK THE SUNROOF SHADE, I SAW THE ROOF COMPLETELY CRACKED SIDE TO SIDE AND FRONT TO BACK. I VERY CAREFULLY DROVE TO MY FORD DEALERSHIP. THE SERVICE DEPARTMENT INSISTED THAT A ROCK OR SOMETHING HIT IT AND REFUSED TO DO ANYTHING TO HELP REPLACE IT. I HAD TO HAVE A BODY SHOP REPLACE THE SUNROOF AND MY INSURANCE COMPANY COVERED REMAINING $800 OF THE $1300 COST AFTER I PAID THE $500 DEDUCTIBLE. MY AUTO INSURANCE HAS NOW GONE UP SEVERAL HUNDRED DOLLARS BECAUSE THEY CONSIDERED IT AN "ACCIDENT" WHICH IT WAS NOT! THIS IS OBVIOUSLY A MANUFACTURING DEFECT WHICH VERY WORRIES ME THAT THE REPLACEMENT ROOF WILL BE ALSO LIKELY TO BREAK. THERE WAS DEFINITELY NO IMPACT BUT FORD REFUSED TO ACKNOWLEDGE ANY RESPONSIBILITY - THIS IS CRIMINAL.
SINCE I PURCHASED THE VEHICLE IT HAS BEEN MAKING A JERKING EFFECT AFTER IT PASSES 1ST GEAR TO 2ND. THE JERKING EFFECT SEEMS TO BE COMING FROM THE MOTOR. I TOOK IT TO THE DEALER AND THE DEALER SAID THERE WAS NOTHING WRONG WITH THE VEHICLE. TO THIS DAY IT STILL HAS THE JERKING EFFECT.
BREAKS I TRIED BREAKING WHILE APPROACHING A STOP LIGHT BUT MY CAR REFUSED TO STOP. LUCKILY THERE WAS NOBODY IN FRONT OF ME, BUT IT TOOK ME ABOUT 2 OR 3X THE AMOUNT OF TIME I'M USED TO, TO MAKE A COMPLETE STOP. THERE'S A HISSING NOISE NOW WHEN I PRESS ON THE BREAK AND I HAVE TO PUT DOWN A LOT OF PRESSURE ON THE PEDAL IN ORDER TO STOP. I DON'T KNOW IF IT HAS ANYTHING TO DO WITH THE RECALL ISSUED IN NOVEMBER BUT THIS IS DANGEROUS.
FULL ACCESSORY POWER MODE - CAR SHUTS DOWN AT STOPLIGHTS AND MUST BE RESTARTED.
2015 FORD EDGE MOOONROOF GLASS SHATTERED FOR NO REASON AT ALL. IT WAS IN THE CLOSED POSITION AND NOTHING HIT IT.
VEHICLE LOST ALL FORWARD DRIVING POWER WHEN MERGING INTO TRAFFIC ON 3 LANE MAJOR HIGHWAY FROM ON RAMP DURING RUSH HOUR TRAFFIC. WRENCH LIGHT CAME ON AND VEHICLE ENTERED LIMP MODE. NEARLY CRASHED BECAUSE OF LIMP MODE CAUSED REDUCED STEERING AND REDUCED SPEED TO MAXIMUM OF 10 MPH ON HIGHWAY WITH 55 MPH SPEED LIMIT. NO WHERE TO PULL OVER ON HIGHWAY SO DROVE VEHICLE IN LIMP MODE OFF NEXT EXIT. AFTER PARKING AND RE-STARTING, REVERSE NOT ENGAGING AND NOW SLIPPING IN AND OUT OF DRIVE GEARS. TOWED TO DEALER. DEALER UNABLE TO DIAGNOSE TRANSMISSION PROBLEM. DURING DIAGNOSIS DEALER PERFORMED COST ANALYSIS AND DECIDED TO REPLACE ENTIRE TRANSMISSION. VEHICLE AT DEALER SERVICE CENTER FOR 30 DAYS. AFTER PICKING UP "REPAIRED" VEHICLE A LOUD EXHAUST NOTE IS NOW PREVALENT. NEED TO TAKE VEHICLE BACK TO DEALER SERVICE DEPARTMENT FOR FURTHER DIAGNOSIS.
MY REAR WINDSHIELD SHATTERED FOR NO REASON. I WAS PULLING OUT OF A PARKING SPOT AND HEARD A LOUD POP. NOTHING HAD HIT MY CAR, NO ONE WAS AROUND, NOTHING FELL FROM THE SKY OR OFF OF A BUILDING. MY REAR WINDSHIELD BASICALLY JUST EXPLODED AND CRACKED FROM ONE SIDE TO THE OTHER, ACROSS THE BOTTOM AND THEN BUCKLED AND CRACKED UP THE CENTER. SHARDS OF GLASS WERE FALLING INTO THE CAR AND ALSO POURING OUT THE BOTTOM OF THE WINDOW. GLASS HAS NOW FALLEN INTO THE REAR GATE.
REAR DOORS FREEZE SHUT TRAPPING REAR SEAT RIDERS. THIS HAS HAPPENED MANY TIMES ON THIS CAR HERE IN NORTHERN MINNESOTA. HAVE TAKEN CAR TO DEALER THREE TIMES WITH THE DOORS FROZEN. THEY HAVE DONE ALL THEY CAN TO REPAIR THIS INCLUDING MODIFYING THE CAR AT MY COST. FORD HAS NOT RESPONDED WITH ANY HELP, OUR DEALER HAS NO IDEA WHAT MORE THEY CAN DO, BUT HAS TOLD US WE ARE NOT ALONE WITH THIS PROBLEM. IT HAPPENS ANYTIME WE HAVE SLUSH ON THE ROADS AND THE TEMP. IS BELOW 32 DEGREES
THE VEHICLE WAS PARKED IN MY DRIVEWAY AND OCCUPIED BY MYSELF AND THREE CHILDREN IN THE BACK SEAT. THE WINDOW IMPLODED WHEN THE FRONT PASSENGER DOOR WAS CLOSED AS MY HUSBAND ENTERED THE SUV. MY SON IN THE BACK SEAT RECEIVED A SMALL CUT OVER HIS LEFT EYE, ANOTHER CHILD WAS HIT BY THE GLASS BUT UNINJURED.
REVERSE AID CAMERA RANDOMLY TURNS ON WHILE THE CAR IS IN MOTION. WHEN THIS HAPPENS THE TRANSMISSION APPEARS TO LURCH AS IF THE TRACTION CONTROL SYSTEM IS ADJUSTING THE SPIN OF THE FRONT TIRES. WE HAVE HAD THIS INTO THE DEALERSHIP MULTIPLE TIMES AND THEY HAVE EVEN REPLACED THE CAMERA AND THE ISSUE STILL HAPPENS. WE ARE CONCERNED THAT THE TRANSMISSION MAY FAIL TO OPERATE NORMALLY UNDER LOAD WHEN ATTEMPTING TO ACCELERATE.
WITHIN THE LAST 6 MONTHS MY REAR GATE HAS CLOSED WITHOUT ANY ACTION BY ME. THE FIRST TIME IT HAPPENED WAS 6 MONTHS AGO. I WAS LOADING IN THE BACK OF MY EDGE AND THE REAR GATE STARTED CLOSING. IT CLOSED ON MY BACK AND WOULD NOT STOP. I NOTICED IT WAS NOT GOING TO STOP SO I DUCKED REAL FAST TO GET OUT OF THE WAY. I HAD A STIFF NECK FOR WEEKS. I WENT TO PICK UP TILE AND THEY WERE LOADING IT IN THE BACK AND I NOTICED THE GATE STARTING TO CLOSE AND I YELLED AT THE GUY TO DUCK AND GET OUT OF THE WAY. MY WIFE WAS PUTTING SOMETHING IN THE BACK AND I YELLED TO HER TO GET OUT OF THE WAY. I HAVE TAKEN THE VEHICLE TO 2 DEALERS AND EACH SAID NO TROUBLE FOUND. THIS COULD BE DANGEROUS IF A LITTLE KID WAS IN THE BACK WHEN IT WAS CLOSING ON ITS OWN SINCE THERE DOES NOT SEEM TO BE ANY SAFETY TO STOP IT. THE VEHICLE WAS OFF EACH TIME WITH THE GATE OPEN EACH TIME.
TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED SEVERAL TIMES. THE FAILURE MILEAGE WAS 27,449. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.
I NOTICED A SPOT THAT WAS ABOUT AN INCH LONG ON THE REAR HATCH BACK GLASS WHERE THE DEFROSTER GRID APPEARED TO BE DELAMINATED. LATER THAT EVENING, I WAS ON MY WAY TO WORK. THE TEMPERATURE WAS BELOW FREEZING. I WAS DRIVING ABOUT 35 MPH ON A COUNTRY ROAD BECAUSE THE ROADS WERE ICY. THERE WAS NO TRAFFIC ON THE ROAD OTHER THAN MYSELF. I ALLOWED THE CAR TO WARM UP WITH THE REAR DEFROSTER ON FOR ABOUT TWO MINUTES PRIOR TO MY TRIP. ABOUT A MILE UP THE ROAD, THE REAR HATCH BACK GLASS EXPLODED. A SECTION ABOUT 8" BY 6" WAS BLOWN OUT AWAY FROM THE VEHICLE, WITH THE REST OF THE GLASS BROKEN BUT REMAINING IN PLACE. THE SECTION OF THE WINDOW THAT WAS BLOWN OUT WAS THE SAME AREA WHERE I HAD SEEN THE DELAMINATION EARLIER THAT DAY.
UNLIKE OTHER FORD VEHICLES, THE EDGE REAR BACKUP SYSTEM ACTIVATES ONLY WHEN THE VEHICLE IS APPROACHING AN OBJECT AT LESS THAN 3 MPH OR AN OBJECT IS APPROACHING THE REAR OF THE VEHICLE DIRECTLY. LATERAL MOVEMENT IS NOT DETECTED. ALSO, STATIONARY OBJECTS DIRECTLY BEHIND THE VEHICLE WITHIN THE VEHICLE,S WARNING ZONE ARE NOT DETECTED UNLESS THE VEHICLE IS MOVING. WITHIN THE FIRST WEEK OF DRIVING THIS VEHICLE, I TRIED TO BACK UP FROM A PARKING SPACE. A PEDESTRIAN WAS WALKING DIRECTLY BEHIND THE RIGHT REAR OF THE VEHICLE. THE VEHICLE STARTED REARWARD AND HIT THE PEDESTRIAN WITHOUT ANY AUDIBLE WARNING. THE PEDESTRIAN CONTINUED TO THE RIGHT SIDE OF THE VEHICLE, GAVE ME A DISGUSTING LOOK AND WALKED AWAY I RETURNED THE VEHICLE TO THE FORD DEALER COMPLAINING ABOUT THE BACKUP SYSTEM AND WE TESTED TWO OTHER NEW EDGE'S. THEY PERFORMED THE SAME WAY. THE OWNER'S MANUAL OUTLINES THE SAME BACKUP PROCEDURE AS I DESCRIBED ABOVE. THE DEALER EXPLAINED THAT THIS SYSTEM WAS NEW AND ONLY ON THE 2015 AND BEYOND EDGE. I THINK THIS SYSTEM IS POORLY DESIGNED COMPARED TO OTHER FORD VEHICLES. I ALSO HAVE A 2016 EXPLORER WITH A REAR BACKUP SYSTEM. AN AUDIBLE WARNING SOUNDS EVERY TIME SOMETHING IS WITHIN THE BACKUP ZONE I.E. STANDING STILL, LATERAL MOVEMENT, APPROACHING, ETC. I WOULD LIKE TO SEE SOME TYPE OF INVESTIGATION INTO THIS MATTER. THANK YOU
WHILE TRAVELLING ON INTERSTATE 93, MY 2015 FORD EDGE DISPLAYED A WARNING NOTICE ON THE DASHBOARD THAT READ "FULL ACCESSORY POWER ACTIVE." AFTER SELECTING "OK" TO ACKNOWLEDGE THE WARNING, THE VEHICLE LOST ALL POWER AND WAS RENDERED IMMOBILE. THE CAR CAME TO A COMPLETE STOP ON THE HIGHWAY IN THE MIDDLE OF RUSH HOUR TRAFFIC. THE VEHICLE WAS SHIFTED INTO PARK AND ATTEMPTS WERE MADE TO RESTART IT. THE VEHICLE SUCCESSFULLY RESTARTED AND THE COMMUTE WAS COMPLETED. THIS ISSUE MUST BE CORRECTED IMMEDIATELY. IT POSES AN SERIOUS THREAT TO THE HEALTH AND SAFETY OF THE GENERAL PUBLIC.
EXTENSIVE WATER DAMAGE. WATER IS LEAKING INTO THE CAR FROM AN UNKNOWN AREA CAUSING PUDDLING ON THE DRIVER SIDE FLOOR. WATER CAN BE HEARD SWISHING FROM UNDERNEATH THE CAR. A NOTICE WAS SENT TO DEALERS TO FIX THE ISSUE BEFORE THE CARS WERE SOLD, IT APPEARS THAT THEY DID NOT FIX THE ISSUE PRIOR TO SELLING ME THE CAR AND IS NOW REFUSING TO PAY TO FIX IT DUE TO THE FACT THAT I AM OVER THE WARRANTY PERIOD.
ON 10-18-2016 OUR EDGE LOST ALL POWER ON A RESIDENTIAL STREET; SPEED REDUCED TO 2 MPH. WE DROVE HOME; THE VEHICLE WAS TOWED TO DEALERSHIP, & THE ELECTRONIC THROTTLE BODY WAS REPAIRED. ON 11-15-16 THE SAME THING HAPPENED, BUT THIS TIME WE WERE IN DALLAS ON HIGHWAY 289 IN AN INTERIOR LANE AT 55 MPH. WE SLOWED TO 2 MPH, BUT REACHED A PARKING LOT. FORD DEALER THEN REPLACED THE THROTTLE BODY AND MOTOR ASSEMBLY. FORD KNOWS OF THE THROTTLE ISSUE, AND ONLY REPLACES IT AFTER THE SECOND MALFUNCTION. THIS POLICY PUTS ALL EDGE DRIVERS AT RISK AND SHOULD BE CHANGED TO REPLACE THEM IMMEDIATELY.
I OWN THIS 2015 EDGE FOR LESS THAN A YEAR AND LESS THAN 15,000 MILES. DRIVING ON A SUNDAY AFTERNOON AT 35 MILES PER HOUR TO PICK PUMPKINS AND THE TRANSMISSION JUST STARTS SPINNING. WE PULL OVER AND TRANSMISSION IS COMPLETELY SHOT WILL NOT MOVE CAR. CALL AAA AND HAVE IT TOWED TO THE NEAREST DEALER CARBONE FORD IN BENNINGTON VERMONT. THIS IS NOT WHERE IT WAS PURCHASED BUT IT IS WHERE I HAVE IT SERVICED. SO THE FIRST THING THEY TELL ME IS FORD WILL NOT ISSUE A LOANER VEHICLE NOR WILL THEY PAY FOR A RENTAL. THEY TELL ME THEY FIRST MUST "DOWNLOAD THE DATA FROM THEIR COMPUTER TO FORD, SO THAT FORD CAN DECIDE WHETHER TO FIX IT OR REPLACE IT." THIS TOOK TWO FULL WEEKS. IN THE THIRD WEEK FORD TOLD THEM THEY COULD REPAIR IT AND THE PARTS WERE SENT. IN THE FOURTH WEEK I WAS PROMISED THE CAR WEDNESDAY AND THEN "ABSOLUTELY FRIDAY" IT IS NOW SATURDAY AND NO CAR. I HAVE RENTED A CAR FOR FOUR FULL WEEKS GOING ON FIVE. THE KILLER IS THAT AAMCO WOULD HAVE TAKEN TWO DAYS TO FIX OR REPLACE MY TRANSMISSION AND FORD THINKS THIS IS SOMEHOW NOT THEIR FAULT THEREFORE NO LOANER VEHICLE.
MULTIPLE TIMES THE CAR SUDDENLY LOST ALL POWER. ENGINE SHUTS OFF, POWER STEERING GONE AND ALL THE WARNING LIGHTS ON THE DASH LIGHT UP. THIS HAS HAPPENED ON EXPRESSWAYS, CITY STREETS AND COUNTRY ROADS, EACH TIME IMPEDING THE FLOW OF TRAFFIC AND PEOPLE DON'T RESPOND WELL TO ME WHEN THIS HAPPENS. I HAVE COME VERY CLOSE TO BEING HIT BY OTHER CARS. EACH TIME I HAVE PUSHED THE STARTER BUTTON TO SHUT IT OFF EVEN THOUGH IT IS NOT RUNNING AND I WAIT A FEW MINUTES. I THEN RESTART THE CAR AND IT SEEMS TO FUNCTION AGAIN, FOR A WHILE. THE DEALERSHIP WANTS TO PLAY GAMES ABOUT THIS ISSUE, " NOT DOING IT FOR OUR TECHNICIAN". I SEE LOADS OF COMPLAINTS JUST LIKE MINE WITH NOTHING BEING DONE. COME ON, IT'S RECALL TIME,,,BEFORE I, MY WIFE, FAMILY OR SOMEONE SUFFERS SERIOUS INJURY OR DEATH BECAUSE OF THIS KNOWN PROBLEM WITH THE EBT ASSEMBLY IN THE FORD EDGE.
ENGINE GOES TO IDLE WHILE UNDERWAY, ORANGE WRENCH APPEARS ON PANEL, NO RESPONSE FROM THROTTLE. HAPPENS WITHOUT WARNING AT ANY TIME, HIGH OR LOW SPEED. EXTREMELY DANGEROUS. I CANNOT IMAGINE WHY THERE HAS BEEN NO RECALL ON THIS.
I WAS DRIVING ON A BACK ROAD BUT I WAS AT AN INTERSECTION AND MY CAR WENT INTO LIMP MODE. I GOT BUMPED BY OTHER DRIVERS AND I HAD TO MAKE IT TO THE BREAK DOWN LANE. THE CAR COMPLETELY SHUTDOWN IT WAS FRIGHTENING. FORD SAID NOTHING WAS WRONG WHEN THERE CLEARLY WAS. *TR
MY 2015 FORD EDGE SUDDENLY LOST POWER WITHOUT ANY WARNING AS I WAS DRIVING AT A SLOW SPEED ON MY RESIDENTIAL STREET. FORTUNATELY I WAS NOT IN A HIGH-SPEED TRAFFIC AREA, AS THIS SITUATION IS OBVIOUSLY A SERIOUS ONE. THE NEXT DAY I TOOK MY CAR TO THE DEALER AND THEY WERE AWARE OF THIS ISSUE HAPPENING IN FORD VEHICLES. IT WAS A DEFECTIVE THROTTLE BODY AND THEY WERE ABLE TO REPLACE IT THE SAME DAY. I AM HOPING THIS NEW ONE WILL NOT POSE THE SAME PROBLEM. I AM ALSO SEEING ONLINE THAT THIS SAME ISSUE HAS BEEN OCCURRING IN THE 2015 FORD EDGE, AS WELL AS OTHER FORD VEHICLES IN PRIOR MODEL YEARS. I CANNOT UNDERSTAND WHY THERE IS NOT A RECALL ON THESE VEHICLES, AND IF THIS ISSUE HAS BEEN OUT THERE FOR SEVERAL YEARS ALREADY, WHY IS THERE NOT A PERMANENT FIX? THE VEHICLE LOSES POWER AND EITHER YOU "LIMP" OFF THE ROAD WITH HARDLY ANY ACCELERATION, OR WORSE YET...NO POWER WHATSOEVER. HOW CAN THIS NOT BE CONSIDERED A LIFE THREATENING SITUATION ESPECIALLY IF THE SEMI TRUCK BEHIND YOU CANNOT SLOW DOWN IN TIME WHEN YOUR CAR DECIDES TO TURN ITSELF OFF? OR MAKING A TURN IN A BUSY INTERSECTION... AN ONCOMING VEHICLE MAY NOT BE ABLE TO AVOID CRASHING INTO YOU AS YOU DESPERATELY TRY TO RESTART YOUR VEHICLE. THIS IS NOT ROCKET SCIENCE. IT IS CLEARLY A DANGEROUS ISSUE THAT NEEDS ATTENTION. DO THE RIGHT THING AND ISSUE THE RECALL AND SEE TO IT THAT THIS PART GETS A PERMANENT FIX.
SUDDEN LOSS OF POWER ON A WHILE DRIVING DOWN BUSY ROAD.
VEHICLE LOST POWER, ENGINE CONTINUED TO RUN BUT WOULD NOT MOVE. PROBLEM STARTED AFTER STOPPING AT LIGHT. DEALERSHIP SAID THROTTLE BODY PROBLEM AND RESET COMPUTER. THIS HAS HAPPENED ON SEVERAL OCCASIONS BUT IT DOES NOT STORE CODE, SO THEY WILL NOT FIX IT. I HAVE SAFETY CONCERNS ABOUT GETTING VEHICLE IN TRAFFIC.
I'VE HAD MY 2015 FORD EDGE FOR ONLY 4 MONTHS AND WITH ONLY 4600 MILES ON MY WAY HOME FROM WORK SEPT. 15TH GOING DOWN A TWO LANE ROAD MY CAR LOST POWER WITHOUT WARNING I COULD NOT ACCELERATE AND THE WRENCH AND AIR BAG WARNING LIGHTS CAME ON. THANK GOD I WAS NOT ON THE FREEWAY GOING 70 MILES AN HOUR I WAS ABLE TO COAST TO SAFETY SO I PULLED TO THE SIDE OF THE ROAD. THE VEHICLE WAS MAKING A VERY LOUD NOISE. I CALLED FORD ROAD SIDE ASSISTANCE. WHEN HE CAME OUT HE TURNED THE VEHICLE OFF AND ON AND THE WARNING LIGHTS CAME OFF AND THE VEHICLE DROVE NORMAL. I WAS ABLE TO GET HOME. I DECIDED TO TAKE IT TO THE NEAREST FORD DEALER THE NEXT MORNING HOWEVER THEY COULD NOT HELP ME TILL WEDNESDAY OR THURSDAY OF THE FOLLOWING WEEK. I DECIDED TO GO HOME AND CALL THE DEALER WHERE I PURCHASED THE VEHICLE AND AS I WAS DRIVING UP MY DRIVEWAY IT HAPPENED AGAIN THIS TIME I DECIDED TO RECORD WITH MY PHONE THE WARNING LIGHTS AND THE NOISE IT WAS MAKING. I CALLED THE DEALER AND THEY TOLD ME TO BRING IT IN TO THEM RIGHT AWAY HOWEVER I WAS NOT ABOUT TO DRIVE IT AGAIN KNOWING IT WAS PROBABLY GOING TO DO IT AGAIN. (VERY SCARY). CALLED FORD ROAD SIDE ASSISTANCE AGAIN AND IT WAS TOWED THERE. I RECEIVED A CALLED LATER IN THE DAY SAYING THAT THE THROTTLE BODYNEEDED TO BE REPLACED. GOT MY CAR BACK THAT AFTERNOON. HOWEVER, 2 WEEKS EARLIER MY VEHICLE WAS AT THE DEALER BECAUSE THE ENGINE LIGHT CAME ON TOOK IT IN AND THE CATALYST CONVERTER WAS BAD HE TO BE REPLACED. OF COURSE NO PART AVAILABLE HAD TO WAIT. MY VEHICLE WAS IN THERE FOR 10 DAYS. (THEY DID PROVIDE A RENTAL AT NO CHARGE)
DEPRESSION OF ACCELERATOR PEDAL HAD NO EFFECT ON ENGINE SPEED WHILE TRAVELING ON TELEGRAPH RD. IN SOUTHFIELD, MI. I "LIMPED" THE CAR TO AVIS FORD, ALSO IN SOUTHFIELD, WHERE THE SERVICE ADVISOR TOLD ME THAT HE BELIEVED THERE WAS A MALFUNCTION OF THE THROTTLE BODY WHICH COUPLES THE ACCELERATOR PEDAL TO THE ENGINE THROTTLE. THAT WAS LATER CONFIRMED BY AVIS FORD AND AVIS FORD TOOK OUT THE OLD THROTTLE BODY AND INSTALLED A NEW THROTTLE BODY HAVING SERIAL # AT4Z 9E926 B (FP).
I PURCHASED A NEW 2015 FORD EDGE TITANIUM FWD IN JUNE 2015. IT STALLED TWICE IN THE 1ST MONTH I OWNED IT AT A STOP LIGHT AND THEN A STOP SIGN. THEN IT DIDN'T STALL AGAIN UNTIL SEP 2016 AFTER EXITING I-79 AND COMING TO A STOP TO TURN. ON ALL OCCASIONS THE ENGINE START BUTTON WAS FLASHING GREEN AND THE DASH WAS FULLY LIT UP WITH A NOTICE THAT FULL ACCESSORY POWER WAS AVAILABLE. ON ALL TIMES THE ENGINE RESTARTED OK. THE DEALER COULD NOT FIND ANY COMPUTER FAULT CODES AND EVEN PUT ON A FLIGHT RECORDER(BLACK BOX) BUT IN 2 WEEKS IT DIDN'T STALL SO I COULD NOT SET ANY DATA BY PUSHING THE JOY STICK. RATHER THAN DO NOTHING I ASKED IF THE COULD PERFORM TSB 15-0123 PCM RECALIBRATION WITH THE LATEST SOFTWARE JUST TO BE SURE THAT WASN'T A PROBLEM THAT I NOTICED ON OTHER WEBSITES AND FORD HAS A RECORD OF IT. IT JUST NOW A WAIT AND SEE IF THERE'S ANY FURTHER STALLING. THERE IS ALSO A MENTION THAT A THROTTLE BODY COULD BE THE PROBLEM BUT FORD DOESN'T WANT TO DO ANYTHING UNTIL A COMPUTER SAYS THERE IS A PROBLEM AND WITH WHAT! THIS COULD BE DANGEROUS. THE SERVICE DEPT. FILED AN ENGINEERING HOTLINE CASE#307336. DON'T KNOW WHAT BECAME OF THAT.
AT 6200 MILES ON A CLEAR WARM DAY OF ABOUT 95 DEGREES, AT ABOUT 40MPH ON A FLAT CITY ROAD, THE CAR LOST ALL POWER OF ACCELERATION, AND I HAD TO PULL OVER AND COME TO A COMPLETE STOP. THE ENGINE LIGHT AND A WRENCH LIGHT APPEARED ON THE DASH DISPLAY, AND HILL START ASSIST UNAVAILABLE MESSAGE APPEARED. I PUT CAR INTO PARK AND SHUT OFF ENGINE, WAITED ABOUT 2 MINUTES, AND RESTARTED ENGINE. THE ENGINE IDLED ROUGHLY AND THE ACCELERATOR PEDAL PRODUCED NO RESULTS WHEN PUSHED. SHUT ENGINE OFF AGAIN AND WAITED ABOUT 5 MINUTES AND RESTARTED. ACCELERATOR PEDAL WORKED NORMALLY, AND DROVE OFF. WRENCH LIGHT WENT OUT AND ENGINE LIGHT WENT OUT AFTER ABOUT 20 MILES. NO ACCIDENTS WERE CAUSED AS THERE WAS ENOUGH TIME TO REACT AND TRAVEL WAS ON A LOCAL STREET WHILE GOING STRAIGHT.
TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE EXPERIENCED A LOSS OF THROTTLE RESPONSE WHEN DEPRESSING THE ACCELERATOR PEDAL, AND FAILED TO ACCELERATE PROPERLY. AFTER SHUTTING THE ENGINE OFF AND BACK ON, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER (FRIENDLY FORD IN LAS VEGAS, NV) AND A MODULE WAS REPLACED. AFTER THE REPAIR WAS PERFORMED, THE VEHICLE IDLED VERY HIGHLY UNTIL THE ENGINE WARMED UP. ALSO, THE BRAKES WOULD NOT FUNCTION PROPERLY. THE DRIVER WAS UNABLE TO GRADUALLY STOP THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT NO FAILURES WERE FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,000.
TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT AFTER PULLING OFF FROM A STOP AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED AS THE HILL START NOT AVAILABLE ERROR MESSAGE DISPLAYED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,500.
4/2016-CAR ENGINE LOST POWER ON HIGHWAY @ HIGHWAY SPEEDS DOWN TO 15 MPH. WRENCH ICON SHOWS ON DASHBOARD. MADE WAY TO SHOULDER, SHUT OFF CAR AND 2X ATTEMPT RESTART. DROVE TO DEALERSHIP. REPLACED THROTTLE BODY ASSY. 8-25-2016-ISSUE HAPPENED FOR A 2ND TIME AS ABOVE @ HIGHWAY SPEEDS. THIS CAR HAS THE REPLACEMENT THROTTLE BODY ASSY. ON FREEWAY AGAIN AND SIMILAR DASHBOARD ICONS. CAR HAD TO BE TOWED TO DEALERSHIP. SERVICE SAYS THEY REPLACED THROTTLE BODY ASSY W/"UPDATED MODEL" PER FORD RECOMMENDATION.
VEHICLE SUDDENLY AND WITHOUT WARNING LOST ALL POWER WHILE DRIVING ON ROADWAY CREATING A NEAR COLLISION. VEHICLE WOULDN'T DRIVE, ENGINE SEEM TO STALL AND WOULDN'T ACCELERATE. SERVICE ENGINE SOON LIGHT AND YELLOW WRENCH LIGHT CAME ON, TAKEN TO DEALERSHIP. REPAIRED ELECTRONIC THROTTLE BODY. VEHICLE HAS 4560 MILES ON IT! FORD EMPLOYEE STAND VERY COMMON AND DANGEROUS PROBLEM. HE STATED HE IS SEEING THIS PROBLEM ON A REGULAR BASIS WITH 2015 AND 2016 FORD EDGES, AND THAT THIS IS A KNOWN PROBLEM WITH OTHER FORD VEHICLES.
MY CAR IS FORD EDGE 2015 WITH ONLY 439 MILES ON IT. I WAS TURNING RIGHT WHEN ATTEMPTED TO ACCELERATE THE CAR JUST SHUT OFF BY ITSELF. I MANAGED TO DRIFT INTO A PARKING LOT TO STOP THE CAR.. NO CHECK ENGINE LIGHT WAS ON JUST A MESSAGE DISPLAYED ON THE DASH "FULL ACCESSORY POWER ACTIVE" AND THE GREEN LIGHT ON THE STARTER BUTTON WAS FLASHING. HAD TO PUT THE CAR IN PARK AND WAIT 2-3 MIN UNTIL I COULD SUCCESSFULLY RESTART IT. REQUEST RESEARCH HELP
I WAS STARTING TO DRIVE ON THE BUSY STREET AT ABOUT 30 MPH WHEN OF THE SUDDEN THE VEHICLE SLOWED DOWN TO MAYBE 5 MPH WITHIN 2 SECONDS, MIND YOU MY FOOT WAS PRESSING THE GAS PEDAL AT THE TIME THE CAR LOST SPEED, LIGHT COMES ON, SOMETHING TO DO WITH HILL ASSISTANCE, THEN THE WRENCH LIGHT COME ON, LUCKILY THIS HAPPENED JUST BEFORE THE INTERSECTION AND I DECIDED TO GO TO THE LEFT TURN LANE. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AT A 2-3 MPH SPEED, TURNED THE CAR OFF AND BACK ON WITH NO PROBLEM, DROVE IT HOME. THIS MORNING (7:00AM) I DROVE MY CAR TO THE FORD DEALERSHIP IN TOWN, EXPLAIN THE ISSUE TO THE ADVISER, SHE SAID SOUNDS LIKE THE THROTTLE BODY. THEY WORKED ON MY CAR, GOT THE PHONE CALL AROUND 3;00PM THAT MY CAR WAS READY I PICKED UP, THIS IS WHAT THE INVOICE SAYS: 4722 DEFECTIVE ETB. LIGHT OFF, OBTAIN P2111, PERFORM A DATALOGGER ROAD TEST AND MAKE A RECORDING. REVIEW RECORDING. AT TIME OF POWER LOSS ETC ACTUAL ANDE DESIRED WAY OUT OF SPEC, T/P READINGS ARE ERRATIC AND FULL OF SPIKES, INSTALL A NEW ETB, CLEAR CODE AND ROAD TEST, ENGINE RUNS GOOD, FULL POWER, LIGHT OFF AND NO CODES RETURN. WILL SEE HOW THIS WORKS....
TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A LOCAL DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROMISED TO INVESTIGATE THE ISSUE. THE FAILURE WAS NOT DIAGNOSED NOR REMEDIED. THE FAILURE MILEAGE WAS 83,082.
WHILE DRIVING VEHICLE, IT SHUDDERS AND THE ENGINE SHUTS OFF. THE CAR LIGHTS STAY ON IN THE INTERIOR AND EXTERIOR - BUT THE INFORMATION SCREEN GOES BLACK AND THEN THE BACK UP CAMERA TURNS ON. CAR WILL NOT ACCELERATE -- STAYS LIKE THIS FOR A FEW MOMENTS THEN GOES BACK TO NORMAL BUT THEN HAPPENS AGAIN -- USUALLY 3 TIMES WITHIN 3 MINUTES. THIS IS THE SECOND TIME MY VEHICLE WILL BE GOING INTO THE SERVICE DEPT. THE FIRST TIME I WAS DRIVING ON A MAJOR HIGHWAY GOING 75MPH, SPEED DROPPED TO 60MPH WITHIN A MATTER OF SECONDS - WOULD NOT ACCELERATE AND REAR VIEW CAMERA WAS ON. SECOND TIME, AT A STOP LIGHT AND THE CAR SHUDDERED AND TURNED OFF WHEN DRIVING THROUGH THE GREEN LIGHT THE ENGINE SHUT OFF AGAIN. THEN, AS THE VEHICLE WAS BEING PULLED OFF THE ROAD AND OUT OF TRAFFIC THE ENGINE SHUT OFF AGAIN. VEHICLE WAS TOWED TO SERVICE DEPT. FORD SAYS THERE IS NOTHING THAT CAN BE FOUND.
THE THROTTLE BODY OF MY CAR WAS REPLACED WITH 5500 MILLES. MY CAR BROKE DOWN AT 70 MILLES/HOUR ON THE FREEWAY. THE CAR SUDDENLY LOSS POWER.
CAR DIED WHILE DRIVING, BECAUSE I WAS IN TRAFFIC AT 30 MPH, GOING DOWNHILL ON 20% GRADE, I THREW THE CAR IN NEUTRAL AND WAS ABLE TO RESTART THE CAR. THIS ACTION , ACCORDING TO DEALER, CLEARED THE COMPUTER AND NO INCIDENT WAS FOUND. AFTER 8 DAYS OF SUPPOSED DIAGNOSIS THEY TRIED TO GET ME TO PAY A DEPOSIT OF 500.00 TO PUT A DATA RECORDER IN MY VEHICLE AND SAID I WOULD HAVE TO TRIGGER IT FIRST BEFORE IT WOULD RECORD FUTURE INCIDENTS, WOULD THIS BE BEFORE I TRY TO SAVE MY LIFE FROM THE TRACTOR TRAILER BEHIND ME MOVING AT 70+MPH
WHILE DRIVING IN NORTH CAROLINA AT 55 MPH ON A SINGLE LANE ROAD BETWEEN GOLDSBORO AND GREENVILLE NC, I EXPERIENCED A SUDDEN LOSS OF ENGINE POWER AND THE ACCELERATOR PEDAL BECAME TOTALLY UNRESPONSIVE. THE CAR SLOWED DOWN TO A SPEED COMPATIBLE WITH THE IDLING RPM OF THE CAR. I HAD TO PULL ON TO THE EDGE OF THE ROAD. ONCE I HAD TURNED THE CAR OFF FOR A FEW MOMENTS AND RESTARTED , THE ACCELERATOR CONTROL RETURNED . VERY DANGEROUS AND LUCKY THIS DID NOT HAPPEN WHILST ON A FREEWAY OR OVERTAKING.
I ENCOUNTERED A SUDDEN AND INEXPLICABLE PROBLEM WITH MY VEHICLE THAT INVOLVED THE LOSS OF THE ABILITY TO ACCELERATE. . . WHILE I WAS IN TRAFFIC ON A BUSY ROAD. THE GEAR SHIFT WAS STILL IN THE DRIVE POSITION WHEN THE INCIDENT OCCURRED REQUIRING ME TO DRIFT INTO A DRIVEWAY/PARKING LOT, NARROWLY AVERTING AN ACCIDENT. THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING 25 MPH. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON A SEPARATE OCCASION. I GOOGLED THIS PROBLEM AND IT SEEMS A LOT OF PEOPLE HAVING THE SAME PROBLEM
FWD 3.5 V6, 7 MONTH OLD CAR WITH 12,200 MILES- DRIVING ON INTERSTATE WHEN ENGINE JUST QUIT WITH NO WARNING. WRENCH SYMBOL ILLUMINATED ON DASH. AFTER SHUTTING DOWN, CAR WAS ABLE TO BE RESTARTED, ONLY TO HAVE THE SAME PROBLEM AFTER 3-5 MINUTES. CAR WAS TOWED TO FORD DEALER, WHERE PROBLEM WAS DIAGNOSED AS A FAULTY THROTTLE BODY. DEALER SAID THEY SEE A LOT OF THIS PROBLEM AND THAT I WAS FORTUNATE THAT THEY HAD THE PART IN STOCK. I FELT I WAS FORTUNATE TO BE ABLE TO SAFELY PULL THE CAR OVER, WITHOUT CAUSING AN ACCIDENT. CAR WAS REPAIRED THE NEXT MORNING.
I FORD EDGE HAS A BUMPING SOUND ON THE PASSAGNER SIDE. IT WAS A BRAND NEW VECHILE. BUT IT MADE THIS NOISE. COME TO FIND OUT AFTER IT BROKE DOWN THE THROTTLE BODY AND POWER TRAIN. I WAS TOLD BY THE DEALER THAT THEIR WAS A RECALL BY FCC SAID THEIR WAS NO RECALL. FCC WOULD NOT BUY THE CAR BACK. THE DEALERSHIP DID "FIX" IT BUT WHAT REALLY IS A FIX ( A PATCH) WHICH MEANS IT WILL BREAK DOWN AGAIN. THE CAR WOULD NOT CRANK OR MAKE ANY NOISES! IT JUST STOPPED IN A PARKING SPOT.
WHILE TRAVELING A FREEWAY AT 70 MPH, THE ENGINE CUT OUT. I WAS IN THE OUTSIDE LANE, LUCKILY. I WAS ABLE TO DRIFT OVER INTO THE PARKING LANE. I WAITED FOR A FEW MINUTES - STARTED BACK UP AND RESUMED CAREFULLY TO MY DESTINATION. THE NEXT DAY IT HAPPENED TWICE AND IN VARIOUS CONDITIONS: FROM A STOP, AND THEN WHEN I WAS ACCELERATING TO GET ONTO A FREEWAY. WHEN I DROVE TO MY HOME 200 MILES AWAY. I WAS CAREFUL AND STAYED IN THE OUTSIDE LANE OF THE INTERSTATE. JUST BEFORE HOME, OUT OF THE BLUE, THE ENGINE CUT OFF. I WAS ABLE TO DRIFT TO THE SIDE OF THE ROAD AND STOP AND RESTART AND GET HOME. TODAY I CALLED FOR AN APPOINTMENT AT THE DEALER AND WAS INFORMED IT WOULD BE THREE DAYS BEFORE I COULD GET IN. I AM VERY DISAPPOINTED WITH THIS SITUATION. MY CAR ONLY HAS 8,000 MILES ON IT.
WHILE DRIVING ON THE FREEWAY THE CAR COMPLETELY TURNED OFF THREE TIMES. THE MESSAGE WHICH APPEARED WAS "HILL START UNAVAILABLE". WE HAD IT TOWED TO THE DEALER. WE WERE TOLD IT WAS THE THROTTLE AND TOLD THAT THEY COULD NOT GUARANTEE THAT IT WOULD NOT HAPPEN AGAIN.
THE ETB (ELECTRONIC THROTTLE BODY) IN OUR CAR MALFUNCTIONED, CAUSING THE TRANSMISSION TO DISENGAGE WHILE DRIVING ON THE HIGHWAY. THE ENGINE STILL RAN, BUT THE TRANSMISSION WAS NON-FUNCTIONAL. IT WAS ONLY AFTER COASTING TO THE SIDE OF THE ROAD AND RE-STARTING THE VEHICLE COULD THE TRANSMISSION ENGAGE TO GET HOME. THIS HAPPENED TWICE WITHIN FOUR MILES. THE CAR WAS TOWED TO THE DEALER AND THE ETB REPLACED. THE SERVICE REP SAID THIS WAS A COMMON PROBLEM WITH FORD VEHICLES. I ASKED IT THE REPLACEMENT ETB A CORRECTIVE PART TO FIX THIS ISSUE, BUT HE STATED HE 'DID NOT KNOW'. THIS CAR HAS ONLY 9300 MILES ON THE ODOMETER. MY CONCERN IS THAT THIS COULD BE A VERY SERIOUS AND DANGEROUS PROBLEM IN SOME CIRCUMSTANCES, SUCH AS BEING IN THE MIDDLE OF A HIGH-SPEED MULTI-LANE TURNPIKE. YOU CAN EASILY IMAGINE BEING STALLED IN SUCH AN INSTANCE AND BEING HIT FROM BEHIND BY FOLLOWING TRAFFIC. MY ONLINE RESEARCH SHOWS THIS IS A PROBLEM DATING BACK ON FORD VEHICLES FROM 2009 AT LEAST, AND THAT THE NHTSA IS 'STUDYING' THE PROBLEM, BUT NO RECALL HAS BEEN ISSUED. MY QUESTION IS WHY HASN'T THIS BEEN DONE SINCE I AM CONVINCED MOST PEOPLE WOULD CONSIDER THIS ISSUE AS AN EXTREMELY SERIOUS HEALTH AND SAFETY CONCERN, VERY DANGEROUS TO BOTH SUCH VEHICLE OWNERS, AND OTHER TRAFFIC.
ACCELERATOR STOPPED WORKING. WRENCH WARNING LIGHT LIT. (ENGINE REMAINED RUNNING; AC REMAINED ON). AFTER STOPPING THE CAR, WE RE-STARTED IT. IT RAN OK FOR ABOUT 1.5 MILES, THEN THE SAME PROBLEM OCCURRED. (WE WERE IN MOTION, ON A BACK ROAD, NOT TURNING,BRAKING ETC. SPEED OF VEHICLE WAS ABOUT 50 MPH. IT IS A SAFETY HAZARD AS THE ROAD IS SOMEWHAT CURVY AND HILLY, WITH FEW PLACES TO SAFELY MOVE OFF THE ROAD AFTER THE VEHICLE STOPPED WORKING).
TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER. THE CHECK MANUAL AND ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A GROUND CABLE WAS LOOSE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE VEHICLE EXPERIENCED A LOSS OF POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
I WAS DRIVING ON A BUSY HIGHWAY AT ABOUT 45 MPH AND I COULDN'T ACCELERATE. LUCKILY I WAS ABLE TO COAST OFF TO THE SIDE BURN. MY CAR ONLY HAS 6700 MILES ON IT. THEY TOWED IT TO THE DEALERSHIP AND THE DEALERSHIP TOLD ME THAT THEY CAN'T GET IT INTO TO LOOK AT UNTIL AUGUST 1ST. THE APPARENTLY WON'T EVEN GIVE YOU A LOANER CAR IN THE MEANTIME. VERY FRUSTRATING. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION.
TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,500. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED TO 15 MPH WHEN THE POWER TRAIN WRENCH WARNING SIGNAL ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED THE VEHICLE. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,100.